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Service control operator vs production controller

The differences between service control operators and production controllers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service control operator and a production controller. Additionally, a service control operator has an average salary of $53,776, which is higher than the $53,125 average annual salary of a production controller.

The top three skills for a service control operator include balance sheet, reconciliations and GAAP. The most important skills for a production controller are production control, production planning, and logistics.

Service control operator vs production controller overview

Service Control OperatorProduction Controller
Yearly salary$53,776$53,125
Hourly rate$25.85$25.54
Growth rate-3%-3%
Number of jobs56,69671,747
Job satisfaction-5
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 49%
Average age4545
Years of experience22

Service control operator vs production controller salary

Service control operators and production controllers have different pay scales, as shown below.

Service Control OperatorProduction Controller
Average salary$53,776$53,125
Salary rangeBetween $40,000 And $71,000Between $37,000 And $74,000
Highest paying City-Fremont, CA
Highest paying state-California
Best paying company-Intuitive Surgical
Best paying industry-Technology

Differences between service control operator and production controller education

There are a few differences between a service control operator and a production controller in terms of educational background:

Service Control OperatorProduction Controller
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 49%
Most common majorAccountingBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Service control operator vs production controller demographics

Here are the differences between service control operators' and production controllers' demographics:

Service Control OperatorProduction Controller
Average age4545
Gender ratioMale, 77.8% Female, 22.2%Male, 64.0% Female, 36.0%
Race ratioBlack or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.6% Asian, 7.0% White, 60.9% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service control operator and production controller duties and responsibilities

Service control operator example responsibilities.

  • Coordinate and manage annual physical inventory as well as inventory valuation in accordance with Canadian GAAP.
  • Supervise accounts payable, accounts receivable and payroll personnel.
  • Streamline contractor payroll process reducing throughput time from 5 to 2 days per week while improving data integrity and usefulness.
  • Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.
  • Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.

Production controller example responsibilities.

  • Manage multiple windows to access accurate inventory, P.O numbers and job numbers.
  • Schedule production and manage inventory of raw materials and finish products using the MRP inventory control system.
  • Manage production order releases base on space, capacity, man power and indenture BOM build schemes.
  • Provide management with visibility of material shortages, backlogs, manage WIP variances and other potential schedule conflicts.
  • Manage warehouse and shipping departments, responsible for outsourcing secondary machining of materials, purchasing MRO supplies and logistics.
  • Flight line expediter ensures maintenance accomplishment and sortie production by managing, controlling and directing allocate resources and personnel.
  • Show more

Service control operator vs production controller skills

Common service control operator skills
  • Balance Sheet, 14%
  • Reconciliations, 14%
  • GAAP, 10%
  • Internal Controls, 8%
  • Payroll, 7%
  • Financial Results, 6%
Common production controller skills
  • Production Control, 28%
  • Production Planning, 14%
  • Logistics, 6%
  • Control Procedures, 5%
  • Production Schedules, 3%
  • MRP, 3%

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