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Service control operator vs production planner

The differences between service control operators and production planners can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service control operator and a production planner. Additionally, a production planner has an average salary of $60,390, which is higher than the $53,776 average annual salary of a service control operator.

The top three skills for a service control operator include balance sheet, reconciliations and GAAP. The most important skills for a production planner are customer service, MRP, and ERP.

Service control operator vs production planner overview

Service Control OperatorProduction Planner
Yearly salary$53,776$60,390
Hourly rate$25.85$29.03
Growth rate-3%-3%
Number of jobs56,69668,717
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Average age4545
Years of experience22

Service control operator vs production planner salary

Service control operators and production planners have different pay scales, as shown below.

Service Control OperatorProduction Planner
Average salary$53,776$60,390
Salary rangeBetween $40,000 And $71,000Between $44,000 And $81,000
Highest paying City-Newark, CA
Highest paying state-Washington
Best paying company-Intuitive Surgical
Best paying industry-Energy

Differences between service control operator and production planner education

There are a few differences between a service control operator and a production planner in terms of educational background:

Service Control OperatorProduction Planner
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Most common majorAccountingBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Service control operator vs production planner demographics

Here are the differences between service control operators' and production planners' demographics:

Service Control OperatorProduction Planner
Average age4545
Gender ratioMale, 77.8% Female, 22.2%Male, 60.0% Female, 40.0%
Race ratioBlack or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%Black or African American, 9.7% Unknown, 5.0% Hispanic or Latino, 17.0% Asian, 7.1% White, 60.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between service control operator and production planner duties and responsibilities

Service control operator example responsibilities.

  • Coordinate and manage annual physical inventory as well as inventory valuation in accordance with Canadian GAAP.
  • Supervise accounts payable, accounts receivable and payroll personnel.
  • Streamline contractor payroll process reducing throughput time from 5 to 2 days per week while improving data integrity and usefulness.
  • Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.
  • Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.

Production planner example responsibilities.

  • Manage large supply base consolidations for both production parts and MRO items.
  • Manage customer accounts from small first time customers to large OEM's.
  • Manage and update inventory plan base on ABC and MTO statistic data.
  • Provide leadership and manage production JCL analyst team supporting and recovering of production job streams.
  • Track managed backlog dollars, OEM, finish product, and make to order specialty products.
  • Supervise NPI chip fulfillment process - manage wafer starts to meet internal qualification and board level build plan.
  • Show more

Service control operator vs production planner skills

Common service control operator skills
  • Balance Sheet, 14%
  • Reconciliations, 14%
  • GAAP, 10%
  • Internal Controls, 8%
  • Payroll, 7%
  • Financial Results, 6%
Common production planner skills
  • Customer Service, 11%
  • MRP, 9%
  • ERP, 5%
  • Logistics, 4%
  • Continuous Improvement, 4%
  • On-Time Delivery, 4%

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