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  • District Manager - Jacksonville, FL

    Divisions Maintenance Group 3.7company rating

    Service manager job in Jacksonville, FL

    Title: District Manager Reports To: Regional Manager Department: Field Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district. Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services. Work to build relationships with customers, providers, and technicians in an assigned district. Source, vet, and manage provider and technician base, ensuring quality delivery of services. Must respond with a sense of urgency to escalations and customer requests. Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations. Provide key market information and contribute to DMG's long and short-term strategies. Own RFP initiatives while negotiating with providers to secure target financial goals. Manage district and travel expenses within or below budget. What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required. Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook. Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software. Valid Driver's License; must provide own vehicle. Possess and demonstrate a proactive, entrepreneurial work style; able to work independently. Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection. Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer.
    $71k-98k yearly est. 1d ago
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  • Regional Operations Manager

    Courier Express 3.9company rating

    Service manager job in Jacksonville, FL

    Oversees daily operational processes and activities while maintaining financial control Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees. Education/Experience Preferred: 3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields. Bachelor's Degree preferred Personal Skills Required: Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Courier Express: Medical, dental, prescription drug and vision plan Company matched 401k Paid holidays and PTO Flexible Spending and Health Savings Accounts Computer Skills Preferred: Microsoft Excel
    $53k-71k yearly est. 1d ago
  • Branch Manager

    Smith Fence

    Service manager job in Jacksonville, FL

    Branch Manager - Jacksonville, FL (Temporary Fence Division) Since 1977, Smith Fence Company has been a trusted name in fencing and perimeter security across Florida. As a third-generation, family-owned business, we take pride in our craftsmanship, safety culture, and commitment to integrity and teamwork. We're seeking a motivated Branch Manager to lead our Jacksonville Temporary Fence Division, driving operational excellence, team growth, and business development throughout the region. Position Overview The Branch Manager oversees all aspects of the Jacksonville operation - including safety, staffing, scheduling, logistics, and sales - ensuring the branch runs efficiently, safely, and profitably. This hands-on leader will build and guide strong teams, strengthen customer relationships, and identify opportunities for continued growth within the market. Key Responsibilities Lead daily branch operations including scheduling, logistics, and team coordination. Champion a Safety First culture - ensuring compliance with company and OSHA standards. Recruit, train, and develop installation crews and support staff; foster teamwork, accountability, and performance. Oversee yard organization, inventory management, and maintenance of equipment and vehicles. Conduct site visits to evaluate new projects, monitor installation quality, and ensure customer satisfaction. Manage all administrative processes - paperwork, billing, reporting, and piece-rate approvals - with accuracy and timeliness. Collaborate with sales teams to generate leads, prepare quotes, and grow branch revenue. Develop new business through networking, cold calls, and bid platforms such as DODGE. Drive efficiency by continuously evaluating operations, improving productivity, and reducing waste. Support company initiatives and special projects as directed by senior management. Qualifications 5+ years of management experience in construction, fencing, or a related industry. Proven leadership skills with the ability to motivate and develop high-performing teams. Strong organizational and decision-making skills; capable of managing multiple priorities. Customer-focused approach with a commitment to safety, integrity, and operational excellence. Proficient in Microsoft Office and adaptable to company software (e.g., Bluebeam, Sage 100). Valid driver's license and insurable driving record; must pass background and drug screening. Bachelor's degree preferred or equivalent experience. Why Join Smith Fence Join a company where family, safety, and teamwork come first. At Smith Fence, you'll lead a dedicated team, shape a growing market, and contribute to a legacy built on trust, quality, and relationships that last.
    $42k-66k yearly est. 2d ago
  • General Manager

    HVMG-Hospitality Ventures Management Group 4.1company rating

    Service manager job in Saint Augustine, FL

    General Manager - New Acquisition HVMG is growing and will be acquiring the Hilton Garden Inn St. Augustine Beach! As the General Manager, you will lead all aspects of hotel operations, driving performance, guest satisfaction, and team engagement. You'll oversee departments, manage budgets, and implement strategies to achieve financial and service goals. Your leadership ensures a well-run property that delivers exceptional guest experiences and a positive work environment. Key Responsibilities You will be the driving force behind our hotel's success, overseeing all aspects of operations and ensuring exceptional guest experiences. Your daily tasks will include managing staff, budgets, and the overall profitability and reputation of the hotel. You will report to the Regional Director of Operations. A career as a general manager can lead to various executive-level opportunities within the hospitality industry, such as regional director, vice president of operations, or even corporate-level positions. Education & Experience A college degree or two years of hotel experience Hotel General Manager Experience, Highly Preferred. Hilton, Marriott, Hyatt, or IHG Experience, Highly Preferred. Hotel Sales Background, preferred. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling (full-time and part-time options) Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $41k-69k yearly est. 2d ago
  • Area Business Manager

    Zoetis, Inc. 4.9company rating

    Service manager job in Jacksonville, FL

    We are seeking a highly capable individual for Area Business Manager (ABM), US Petcare Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Responsibilities Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities. Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help AMs and EAMs meet performance objectives by strengthening their core capabilities and professional development. Demonstrate strong leadership and collaboration across all team members. Sales Performance Meet or exceed sales objectives (quota) both overall, for key growth products via development and coaching of AMs and EAMs within targeted area. Successfully lead the launch of new products / services /equipment. Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of AMs and EAMs. Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) required. Minimum of 3 years people leader/management experience for external talent. Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets. Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Physical Skills Ability/Willingness to travel extensively (70-80%) to manage area personnel and business needs as necessary. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $88k-115k yearly est. 2d ago
  • Market Area Manager - Fort Myers West, FL

    Credit Acceptance 4.5company rating

    Service manager job in Jacksonville, FL

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission INDSALP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $20k-29k yearly est. 5d ago
  • Retail Store Manager - Rural King

    Rural King Supply 4.0company rating

    Service manager job in Kingsland, GA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-43k yearly est. 5d ago
  • Regional Service Manager I

    Mersino Dewatering LLC 4.1company rating

    Service manager job in Jacksonville, FL

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Job Summary: The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams. Typical Duties and Responsibilities: * Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations * Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S * Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements * Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment * Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues * Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc. * Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures * Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up * Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly * Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems * Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch * Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels * Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions * Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills * Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis * Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy * Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location * Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel * Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: * 5 years of project management and supervisory experience in a service/repair setting * Bachelor's Degree in Diesel and Truck Service Management or related field preferred * Appropriate equipment repair certifications * Planning and organizational skills in handling multiple projects * Ability to read schematics, blueprints and/or technical manuals * Skills in workflow analysis and management Specific Expectations: * Ability to travel up to 75% * A professional demeanor * Ability to work effectively with others * Ability to multi-task in a changing environment * Ability to work a flexible schedule to meet job requirements * Excellent written and verbal communication skills * Strong time management and organizational skills * Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $54k-87k yearly est. 17d ago
  • Aldi Assistant Store Manager

    Aldi 4.3company rating

    Service manager job in Green Cove Springs, FL

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.50 per hour Wage Increase: Year 2 - $26.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 21 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance *Full-time employees average 30 or more hours per week within an annual lookback period **Benefits offered to full-time and part-time employees may vary by state Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $25.5-26.5 hourly 1d ago
  • Customer Service Manager (Sales BDC)

    Beaver Auto Group

    Service manager job in Jacksonville, FL

    Beaver Chevrolet of Jacksonville is seeking a highly motivated, organized, and experienced Customer Service Manager to lead and oversee our Sales BDC team. As the strategic leader of our Sales BDC, you will be responsible for managing representatives, designing effective processes, and ensuring the delivery of a “Wow-Ya!” experience to every sales prospect. This position is ideal for an individual who excels at motivating teams, analyzing data to drive results, and is passionate about building high-performing sales-driven environments. Responsibilities: Lead, manage, and coach the Sales BDC Representatives to achieve appointment, contact, and sales goals Oversee all inbound sales calls and internet sales inquiries to ensure prompt, professional, and effective responses Develop and implement scripts, call guides, and follow-up processes to maximize lead conversion and appointment show rates Monitor performance metrics, prepare reports, and present actionable recommendations to optimize sales pipeline results Conduct regular training sessions and one-on-one performance reviews to continually improve team skills and effectiveness Coordinate closely with the sales management team to ensure seamless handoffs from BDC to showroom and a consistent customer experience Review CRM data entry and follow-up activity for accuracy and timeliness; ensure all leads, appointments, and customer interactions are properly documented Handle escalated customer interactions and difficult situations with professionalism and a focus on resolution Analyze marketing campaign effectiveness and collaborate on new strategies to generate qualified showroom and internet traffic Ensure all interactions with customers exemplify the highest standards of customer service and reflect the Beaver Chevrolet brand Qualifications: Ability to pass a pre-employment background check Previous experience as a Customer Service Manager, Sales Manager, or other related leadership role required Demonstrated success managing a team with proven results in sales lead development, appointment setting, and closing support Strong leadership, coaching, and team-building abilities Excellent verbal and written communication skills; ability to deliver constructive feedback and maintain motivation Advanced proficiency with CRM systems, scheduling tools, and data analysis platforms Detail-oriented with strong organizational and multitasking abilities Positive, energetic, results-driven attitude Dependable, punctual, and goal-oriented Who We Are: At Beaver, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and our staff, and are seeking a hard working and eager individual excited to serve alongside us. What We Offer: Employee purchase and service discount Medical, Dental, Life, Disability insurance Flexible Spending Plan 401(k) retirement plan Paid Vacation Family-oriented and friendly work environment Tenured leadership and management team, with a focus on career development Flexible schedule Team outings We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $31k-56k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager (Sales BDC)

    Beaver Chevrolet

    Service manager job in Jacksonville, FL

    Job Description Beaver Chevrolet of Jacksonville is seeking a highly motivated, organized, and experienced Customer Service Manager to lead and oversee our Sales BDC team. As the strategic leader of our Sales BDC, you will be responsible for managing representatives, designing effective processes, and ensuring the delivery of a “Wow-Ya!” experience to every sales prospect. This position is ideal for an individual who excels at motivating teams, analyzing data to drive results, and is passionate about building high-performing sales-driven environments. Responsibilities: Lead, manage, and coach the Sales BDC Representatives to achieve appointment, contact, and sales goals Oversee all inbound sales calls and internet sales inquiries to ensure prompt, professional, and effective responses Develop and implement scripts, call guides, and follow-up processes to maximize lead conversion and appointment show rates Monitor performance metrics, prepare reports, and present actionable recommendations to optimize sales pipeline results Conduct regular training sessions and one-on-one performance reviews to continually improve team skills and effectiveness Coordinate closely with the sales management team to ensure seamless handoffs from BDC to showroom and a consistent customer experience Review CRM data entry and follow-up activity for accuracy and timeliness; ensure all leads, appointments, and customer interactions are properly documented Handle escalated customer interactions and difficult situations with professionalism and a focus on resolution Analyze marketing campaign effectiveness and collaborate on new strategies to generate qualified showroom and internet traffic Ensure all interactions with customers exemplify the highest standards of customer service and reflect the Beaver Chevrolet brand Qualifications: Ability to pass a pre-employment background check Previous experience as a Customer Service Manager, Sales Manager, or other related leadership role required Demonstrated success managing a team with proven results in sales lead development, appointment setting, and closing support Strong leadership, coaching, and team-building abilities Excellent verbal and written communication skills; ability to deliver constructive feedback and maintain motivation Advanced proficiency with CRM systems, scheduling tools, and data analysis platforms Detail-oriented with strong organizational and multitasking abilities Positive, energetic, results-driven attitude Dependable, punctual, and goal-oriented Who We Are: At Beaver, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and our staff, and are seeking a hard working and eager individual excited to serve alongside us. What We Offer: Employee purchase and service discount Medical, Dental, Life, Disability insurance Flexible Spending Plan 401(k) retirement plan Paid Vacation Family-oriented and friendly work environment Tenured leadership and management team, with a focus on career development Flexible schedule Team outings We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $31k-56k yearly est. 21d ago
  • CUSTOMER SERVICE MANAGER ( Edgewood)

    Rowe's IGA Supermarkets

    Service manager job in Jacksonville, FL

    At Rowe's, we are passionate about providing an exciting and rewarding grocery shopping experience. Our customers, our families, and the communities we live and work deeply matter to us. We strive for excellence in everything we do and aim to make a meaningful difference in the communities we serve. We recognize that happy employees working in a well-organized efficient environment creates the energy and excitement needed to keep our stores a vibrant place to shop. We empower our people to make decisions that improve the work of our associates, customers, and company. Our associates work hand and hand to deliver to our customers the finest products and personalized service while having fun too. If this location is too far from your home and family, check out our other postings. If you don't find what you're looking for, apply to this listing and tell us where you want to work. There may be an opening that we have not posted yet. We are looking for a CUSTOMER SERIVCE MANAGER to join our Rowe's team. The purpose of this position is to ensure and enjoyable shopping experience with a smooth and efficient operation of the front end. This person will be providing exceptional customer service to all customers, training, mentoring front end associates, assisting with checking, and bagging, handling customer complaints, processing refunds and exchanges and ensuring the front end always has proper coverage. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide exceptional customer service including greeting customers and answering questions with a positive attitude. Lead, teach, mentor, and educate Front End Associates to be successful in delivering a great shopping experience and promote an environment of teamwork. Follow established departmental and store policies and procedures Establish and maintain a safe and clean environment that encourages our customers to return. Communicates openly and frequently with the Lead Customer Service Manager and Store Manager Assist with monitoring the cash management activities of the office associates and cashiers. Ensuring proper tender procedures are followed and monitoring the security system to prevent financial loss. Assists as needed to ensure the success of the store as a whole Assists in other duties as assigned QUALIFICATIONS A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: At least 18 years of age. A passion for serving people. Must possess strong communication skills, including verbal and listening skills to communicate with customers and fellow associates effectively and efficiently Ability to handle conflict appropriately and professionally Ability to read, write, and do simple math. Ability to work well with others and work well as a team Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for our mission and commitment to working collaboratively. Ability to work weekends, evenings, and holidays PHYSICAL DEMANDS Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to outside weather conditions. Work involves standing at registers, pushing, pulling, carrying, stooping, twisting, crouching, and reaching, repetitive arm and hand movements and continuous interaction with customers and fellow associates.
    $31k-56k yearly est. 60d+ ago
  • Lead Service Technician

    Unlimited Service Group 4.3company rating

    Service manager job in Jacksonville, FL

    * HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $28.00-35.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including * Sign-On Bonuses for Experienced Technicians * Company Vehicle | Mobile Device | Uniforms * Meters & Test Equipment * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability | Long-Term Disability Insurance (company paid) * Life Insurance (company paid) * Enjoy the benefits of our Town Shares Program - share in our company's success! To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details: * Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. * Communicates status updates for part order(s) and repairs with branch support and customer. * Completes service calls accurately and timely. * Audits truck stock to ensure required parts are stocked. * Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. * Meets on-call requirements. Required Education | Experience * Three years of experience in commercial kitchen repair and or refrigeration. * Must be 18 years of age. * Completion of a satisfactory background check and drug screen is required. * Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities * Ability to work independently * Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. * Journeyman License and or CFESA certification not required but would be a plus. * Strong attention to detail. * Excellent communication and soft skills. * Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28-35 hourly Auto-Apply 20d ago
  • Customer Service Mgr

    Segrocers

    Service manager job in Hilliard, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD
    $31k-56k yearly est. Auto-Apply 4d ago
  • Mortgage Servicing Supervisor

    Vystar Credit Union 4.5company rating

    Service manager job in Jacksonville, FL

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Servicing SupervisorACCOUNTABILITY STATEMENT Supervises the daily operations of the mortgage loan servicing staff tasked with the various processes associated with servicing first mortgages, equity loans, and mobile home loans to ensure loans are serviced in accordance with VyStar policies/procedures, secondary market requirements, private mortgage insurance company requirements, and state/federal regulations. Must demonstrate proficiency in federal and state regulations pertinent to all aspects of mortgage loan servicing activities. Staffs, trains, supervises evaluates and develops employees. ESSENTIAL JOB FUNCTIONS Supervises general mortgage servicing and mortgage document retention staff related functions consistent with VyStar Credit Union policies and procedures, secondary market guidelines, and state/federal regulations Monitors daily work assignments and timeliness of completion of same to ensure all production deadlines are adhered to. Schedules and assigns work to improve productivity as needed. Makes mortgage loan servicing decisions as authorized by policy and in conjunction with secondary market, private mortgage insurance and federal/state regulations. Ensures staff receives pertinent training to complete all job-related skills and soft skills to support employee growth and development. Completes and administers monthly benchmark review and on-on-one's timely for employee mentoring and coaching opportunities. Completes and administers annual evaluations for general mortgage servicing staff within credit union timelines. Handles escalated member calls related to mortgage servicing activities. Monitors inbound and outbound mortgage servicing calls for quality assurance. Reviews mortgage servicers queue productivity, follow-up exceptions, daily performance activity, employee attendance and punctuality. Monitors all servicing related reporting from the credit union core servicing system and customized reports to ensure they are worked in a complete, timely and accurate manner. Ensures reports are worked within mortgage management defined timelines and that any issues noted are addressed and resolved promptly. Works with servicing staff to ensure desktop and published credit union procedures reflect current practices and are periodically reviewed to guide employees on performing their daily tasks in a productive and efficient manner. Promotes technological enhancements that will allow the servicing related tasks and responsibilities to be completed in an accurate, timely and efficient manner. Promotes a positive and cohesive environment across all units operating within the Mortgage Servicing Department and throughout the credit union. Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Assumes duties of Mortgage Loss Mitigation Supervisor and/or Mortgage Servicing Manager in the event of absence within the scope of authority assigned. Identify and make recommendations to Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies Performs other duties as assigned All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the servicing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations are exceeded. Verify follow-up action. QUALIFICATIONS EXPERIENCE Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. EDUCATION The minimum formal education required is completion of high school. Undergraduate and/or graduate degrees in management, business, finance or accounting are preferred but not required for this position. A minimum of two years experience in a leadership or supervisory position is required or attained level of Mortgage Servicer III. Specialized classes in mortgage servicing, accounting, economics or related fields are preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Must be knowledgeable of the state/federal regulations governing mortgage servicing. The incumbent must be well versed in secondary market servicing guidelines specific to the servicing of mortgage loans KNOWLEDGE, SKILLS, & ABILITIES Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. Incumbent must be well versed in servicing requirements for secondary market guidelines, private mortgage insurance company requirements, state/federal regulations and credit union policies/procedures related to mortgage loan servicing activities. Knowledge of federal and state regulations related to mortgage loan servicing such as Fair Credit Reporting Act, Escrow Regulations, Truth in Lending Act, Real Estate Settlement Procedures Act and Flood Regulations. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment and proven ability to work with others. Proven ability to work under stress and in a heavy workload environment. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal council at all levels. Incumbent must demonstrate the qualities of a self-starter and one who follows through on all job duties. Must understand basic functions of a PC and be proficient in the use of a financial calculator and copier. Machines used in the performance of this position include PC, printer, multi-function equipment, phone equipment and building alarm system. Familiarity with the operation of building equipment and machines operated by the department employees is considered beneficial in problem solving. Demonstrated ability and working knowledge of all Microsoft Office applications is required DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
    $42k-48k yearly est. Auto-Apply 60d+ ago
  • Lead Service Technician

    Whaley Foodservice Repairs 3.5company rating

    Service manager job in Jacksonville, FL

    Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $28.00-35.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details: Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28-35 hourly Auto-Apply 60d+ ago
  • Supervisor, Purchasing Services

    Duval County Public Schools 4.2company rating

    Service manager job in Jacksonville, FL

    Supervises professional and clerical purchasing staff. Administers procurement processes for major outsourced services. Essential Functions 1. Administers the solicitation processes for procurement of major services. Serves as facilitator for all related conferences, vendor presentations and meetings to evaluate responses. Participates in contract negotiations. Maintains all associated records 2. Supervises and trains assigned staff, conducts performance appraisals, makes employment and discipline recommendations, and coordinates work assignments. 3. Develops documents such as standard clauses, terms, and conditions, Requests for Proposals (RFPs), and Invitations to Negotiate (ITNs). 4. Reviews and edits bids and formal solicitations developed by Procurement professional staff. 5. Advises school and departmental administrative staff on specification development. Assists same in the review and evaluation of bids and proposals for commodities and services. 6. Collaborates with DCPS Legal Services Department in the review, interpretation, and implementation of procurement related laws, rules, policies, and directives. 7. Reviews and releases purchase orders within a pre-established value range. 8. Performs other duties as assigned. Qualifications Education: Bachelor's degree from an accredited college or university preferred. Experience: Four (4) years experience supervising personnel in high volume governmental procurement. Four (4) years experience preparing bid specifications for materials, supplies, and equipment for school programs. Certifications & Licenses: NA Knowledge, Skills, and Abilities Strong knowledge of practices, principles, and procedures for purchasing and procurement Strong knowledge of formal competitive bid cycles, administration, and preparation of specifications for materials, supplies, and equipment for school programs Strong knowledge of laws, statutes, rules, and directives related to procurement Strong knowledge of contract development procedures and practices Strong knowledge of RFPs and ITNs for services Strong oral, written, and interpersonal communication skills Strong word processing, spreadsheet, and database software skills Strong product research and cost data comparison skills Strong problem solving skills Strong conflict resolution skills Strong negotiation skills Strong organizational skills Strong detail orientation skills Ability to interpret, develop, and apply multiple procurement specifications Ability to analyze bids and administer the bidding process Ability to establish and maintain cooperative working relationships with vendors, teaching staff, and administrators Ability to maintain current knowledge of business trends and market changes Ability to manage team activities Ability to design workflow to meet deadlines
    $45k-62k yearly est. 3d ago
  • HUMAN SERVICES SUPERVISOR I - SES - 60037500

    State of Florida 4.3company rating

    Service manager job in Macclenny, FL

    Working Title: HUMAN SERVICES SUPERVISOR I - SES - 60037500 Pay Plan: SES 60037500 Salary: $ 1,431.42 Bi-Weekly Total Compensation Estimator Tool The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. This is a highly responsible and professional position serving as the Human Services Supervisor I - SES within the Transportation Department. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: * This position is responsible for supervising subordinates in the Transportation Department of a large civil mental health treatment facility. Providing transportation of individuals served to all treatment areas at NEFSH; medical treatment facilities off-grounds, (such as Baptist Medical Center, University Hospital Jacksonville, Shands Hospital, Fraser Hospital), physician appointments off grounds, boarding homes, nursing homes, adult congregate living facilities, halfway houses and other release centers; and provides transportation for individuals who are discharged or transferred out of state.Performs related assignments. * Oversees activities relating to dispatching, routing, and tracking vehicles. Receives and delivers messages from units for transporting individuals and staff on and off-grounds. Other information related to the operation of the vehicles is also transmitted via radio communications. * Assigns vehicles to units and or staff to attend activities and appointments off-grounds. Schedules all transportation staff to obtain maximum coverage and management excellence. Maintains daily minimal staffing required by controlling use/abuse of leave and minimizes use of overtime. Responsible for sending X-ray, Lab and Court Orders to outside appointments upon request and maintains log of the same. * Compiles and/or monitors daily, weekly and monthly reports of all medical appointments and hospitalizations off grounds. Ensures transportation vehicles are scheduled for proper maintenance and repairs in conjunction with the Automotive Equipment Mechanic Reviews information to reduce cost of controllable expenses. * Responsible for receiving records of departures and arrivals, as well as mileage for all trips away from NEFSH; reviews daily mileage traveled within hospital grounds. * Assists in writing/recommending policies and procedures, interprets and administers policies as directed. Maintains current information of NEFSH policies and procedures and processes routine items within established guidelines. Serves on various committees in addition to meeting with other disciplines regarding transportation * Orders supplies monthly form Warehouse after checking stock levels to reduce cost of controllable expenses. Completes purchase requisitions for specialized or adaptive equipment for resident transportation needs. Prepares Requisition and maintains inventory of supplies, forms and equipment for the department. * Performs other duties as assigned. Knowledge, Skills and Abilities required for the position: * Knowledge of the principles and practices of health care or the behavioral sciences. * Knowledge of supervisory principles and practices. * Ability to participate as a team member in the screening and admission of clients. * Ability to conduct inservice training in the areas of self-help, personal hygiene and resident living. * Ability to develop methods for reporting changes in clients' vital signs and behavior. * Ability to insure that safety precautions are implemented and hazards are removed. * Ability to identify and follow through on needed maintenance work. * Ability to coordinate the custodial upkeep and cleanliness of a unit. * Ability to supervise people. * Ability to determine work priorities, assign work, and ensure proper completion of work assignments. * Ability to communicate effectively. * Ability to establish and maintain effective working relationships with others. * Ability to understand and apply applicable rules, regulations, policies and procedures. Minimum Qualifications: * 4 years of experience working in a medical, psychiatric, nursing, or childcare setting; and/or working with developmentally disabled persons. * 2 years of supervisory experience. * Class E Driver License. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of responding to qualifying questions and entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: * Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. * For a more complete list of benefits, visit ***************************** DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. #SAMH The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $1.4k weekly 6d ago
  • Commercial Business Manager

    Roto-Rooter 4.6company rating

    Service manager job in Jacksonville, FL

    Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Jacksonville branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.
    $75k-85k yearly Auto-Apply 33d ago
  • Lead Service Technician

    Unlimited Service Group 4.3company rating

    Service manager job in Jacksonville, FL

    at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $28.00-35.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) Enjoy the benefits of our Town Shares Program - share in our company's success! To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details: Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28-35 hourly Auto-Apply 19d ago

Learn more about service manager jobs

How much does a service manager earn in Atlantic Beach, FL?

The average service manager in Atlantic Beach, FL earns between $32,000 and $91,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Atlantic Beach, FL

$54,000
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