Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York
Click here to view our divisional map
Position Type: Full-Time
Starting Salary $105,000
Signing Bonus: $5,000
Salary Increases: Year 2 $120,000 | Year 3 - $130,000 | Year 4 - $140,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
Works with direct reports to develop and implement action plans that will improve operating results.
Ensures adherence to company merchandising plans.
Plans and conducts regularly scheduled meetings with direct reports.
Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
Recruits and recommends qualified employees for their team's staff positions.
Approves all time-off requests for direct reports.
Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
Coordinates with direct reports in the recruitment and interviewing of applicants.
Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
Supports direct reports in conducting store meetings.
Consults with leadership on the development of their team's strategy.
Advises leadership to source external vendors for applicable services when appropriate.
Liaises with regions to ensure timely and efficient communication flow.
Consults with the business to effectively design and streamline applicable processes within the organization.
Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
Ensures that store personnel comply with the company's customer satisfaction guidelines.
Oversees and manages the appropriate resolution of operational customer concerns by store management.
Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
Conducts store inventory counts and cash audits according to guidelines.
Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
Identifies cost-saving opportunities and potential process improvements.
Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
Works cooperatively and collaboratively within a group.
Ability to facilitate group involvement when conducting meetings.
Develops and maintains positive relationships with internal and external parties.
Negotiation skills.
Conflict management skills.
Ability to interpret and apply company policies and procedures.
Knowledge of the products and services of the company.
Problem-solving skills.
Excellent verbal and written communication skills.
Prepares written materials to meet purpose and audience.
Ability to stay organized and multi-task in a professional and efficient manner.
Gives attention to detail and follow instructions.
Establishes goals and works toward achievement.
Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
Daily.
Local.
Company Car.
$105k yearly 6d ago
Looking for a job?
Let Zippia find it for you.
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Hartford, CT
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 6d ago
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Genmab
Service manager job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
$117k-166k yearly est. 7d ago
General Manager
Ferretti Search
Service manager job in Springfield, MA
Ferretti Search is delighted to partner with a growing distribution organization to locate their next General Manager.
Compensation: $110,000-$130,000 base + up to 40% bonus (paid quarterly)
Schedule: Full-time, 100% in-office
What's in it for you?
Build-from-the-ground-up opportunity: Lead a newly opening distribution center that is expected to be the first of multiple future locations.
P&L ownership: Full responsibility for top-line performance through full P&L management in a highly revenue-driven environment.
Strong earning potential: Competitive base salary with a structured, performance-based bonus tied directly to results.
What will your day look like?
General Management & P&L Leadership: Own all aspects of the business including revenue, margin, inventory, and operating performance for a ~$25M P&L.
Sales & Commercial Partnership: Work closely with the sales organization (dotted-line relationship) on pricing, market evaluation, product mix, and stocking strategy.
Distribution Operations: Oversee a ~30,000 sq. ft. facility with yard space, managing inventory levels of $1.5-$2M and 200-600 SKUs.
Team Leadership: Lead ~18 employees through a distribution manager; drivers and warehouse staff report through that structure.
Market Immersion: Spend time in the field early on to deeply understand products, customers, and the New England territory.
Operational Excellence: Ensure safety, efficiency, and effective day-to-day execution without overengineering lean or CI initiatives.
Systems & Reporting: Utilize ERP systems and confidently interpret financials to drive decision-making.
Who are you?
Commercially Minded Leader: Strong background bridging sales and operations, with hands-on experience in distribution environments.
Distribution Experience: Prior experience managing or operating a distribution center; building materials experience preferred.
P&L Fluent: Comfortable reading, understanding, and driving performance through the P&L.
Hands-On & Energetic: Thrives in an on-site, roll-up-your-sleeves environment and enjoys building something new.
People Leader: Proven ability to lead hourly teams with a strong focus on safety and accountability.
Application & Contact Information
If this role isn't a perfect match for you - that's OK! We're recruiting leaders across operations, sales, and distribution. Contact Chris Machon at ************************** to inquire about additional opportunities in the Northeast.
$110k-130k yearly 1d ago
District Manager - Water
Ecolab 4.7
Service manager job in New Britain, CT
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, is seeking a District Sales Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Institutional Division. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.
What's in it For You:
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact with a company that is passionate about your career development
Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Enjoy a flexible, independent work environment
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do:
Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue
Regularly interact across functional areas with senior management or executives to ensure objectives are met
Generate sales forecasts and accurately predict revenue on a monthly basis
Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources
Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business
Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings
Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value
Ensure all new hires achieve training standards that lead to expertise in discussing products & services
Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues
Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge
Reinforce a clear vision for the team corresponding to strategic objectives
Work closely with large, strategic, current and prospective customers to understand business needs
Position Details:
Candidate must reside within a commutable distance from New Britain, CT
Territory will include: Connecticut and Western Massachusetts
Minimum Qualifications:
Bachelor's Degree
5 years leading and developing teams
5 years of successful technical sales or outside sales experience utilizing a consultative sales approach
Ability travel as required to support the district
Position requires a current and valid driver's license
No Immigration Sponsorship available for this opportunity
Physical Requirements:
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications:
Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred
10 years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships
Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$142.1k-213.2k yearly Auto-Apply 6d ago
Healthcare Business Manager (Employee Benefits) - CMH Health
Milliman 4.6
Service manager job in Windsor, CT
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. Milliman's CMH Health Practice is seeking a Healthcare Business Manager with strong employee benefits experience to join their vibrant, dynamic, and growing practice. Healthcare Business Managers will have the opportunity to work in a wide variety of areas within the healthcare industry while working alongside some of the leading experts in the field.
Who We Are
Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry.
The Team
Within a project team, consultants, managers, and analysts coordinate their efforts to deliver client reports and deliverables. Consultants are responsible for building relationships with clients, directing projects, and presenting results. Project managers work directly with analysts by reviewing work, answering questions, and developing client correspondence. Analysts are responsible for the majority of the technical work, which may include analyzing data, completing actuarial calculations, developing and utilizing actuarial models, and implementing software solutions.
Job Responsibilities
* Perform financial analyses including developing pricing and employee contribution strategies, modelling plan design alternatives, and calculating reserves
* Lead vendor procurement strategy, negotiation, implementation, and optimization activities
* Analyze benefit plan design, cost savings, and funding strategies
* Perform data analysis using Excel, SAS, and proprietary Milliman programs to assist with consulting for various health insurance work areas (Medicare, Commercial / ACA, Medicaid, Long Term Care, Pharmacy, Provider, and more)
* Provide consulting services in Pricing, Reserving, Financial Projections, and Mergers and Acquisitions
* Responsible for performing various technical work while delegating most of the work to professional staff to help meet client needs
* Responsible for reviewing the work of others and assisting with research and product development
* Responsible for several projects simultaneously providing insight into the technical direction of each project, verifying the initial reasonableness of the solution and creating client communications for review by Consultants (includes data collection, project updates and answering basic technical questions)
Minimum Requirements
* Bachelor's or master's degree in a quantitative field
* 4+ years of relevant full-time experience, primarily working with Employee Benefits (current or previous experience at a benefits consulting firm is preferred)
* Able to acquire state life and health license within 90 days of start date
* Thorough understanding of Microsoft Excel and actuarial concepts
Competencies and Behaviors that Support Success in this Role
* Pursuit of CEBS/ASA designation, or health and welfare actuarial/underwriting training
* Experience working with SAS, VBA, or other coding languages is advantageous
* Experience with commercial group insurance, employer health benefits, or pharmacy programs from a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company is strongly preferred
* Experience mentoring staff and managing projects
* Strong communication skills (both verbal and written)
* Ability to help identify client issues and resources needed to solve problems
* Analytical thinking skills to evaluate analyses for communication to clients
* Ability to help plan and organize work for projects
* Identify project deliverables, meet deadlines, and ensure compliance with quality procedures
* Strong time management skills
* Ability to work independently and within a team
* Client focused and results oriented
* Organizational expertise and flexibility
* Ambition and excitement for professional development within the actuarial field
Salary: The overall salary range for this role is $85,100 - $161,575.
For candidates residing in:
Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania, Virginia, Washington, or the District of Columbia:
* $97,865 - $161,575
All other states:
* $85,100 - $140,500
A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
Location: It is preferred that candidates work on-site at our Chicago, IL, Milwaukee, WI, or Hartford, CT office. Remote candidates will be considered.
The expected application deadline for this job is May 25, 2026.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
* Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - Includes a company matching program and profit-sharing contributions.
* Discretionary Bonus Program - Recognizing employee contributions.
* Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
* Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
* Holidays - A minimum of 10 observed holidays per year.
* Family Building Benefits - Includes adoption and fertility assistance.
* Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
* Life Insurance & AD&D - 100% of premiums covered by Milliman.
* Short-Term and Long-Term Disability - Fully paid by Milliman.
Equal Opportunity:
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
#LI-CS1 #LI-REMOTE
$97.9k-161.6k yearly 49d ago
Contract Service Manager - East Windsor, Connecticut
Quaker Houghton 4.6
Service manager job in Broad Brook, CT
Job Description
About Us: At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
SIFCO Applied Surface Concepts (ASC) has been providing selective electroplating and anodizing services, chemical solutions and equipment for over 50 years. Recognized as the global leader, we help our customers meet their selective plating requirements.
Position Summary:
Directs and coordinates activities of production personnel in processing customer owned materials on-site or at our facility and orders for SIFCO ASC-produced equipment.
What will you do:
Confers with Division personnel to establish production and quality control procedures, work instructions and develop budget and cost controls.
Maintains on-going dialog and direct contact with Outside, Inside Sales and customers for purposes of costing, quoting and project planning.
Work hands-on with service technicians to learn the SIFCO process.
Use learned hands-on experience of the SIFCO Process to become the technical lead at the facility and liaise with customers.
Plans and directs production activities and establishes schedule in keeping with effective operations and cost factors. Makes job assignments to support priorities and schedules. Coordinates external resources within and outside of SIFCO ASC to meet customer demands.
Responsible for all EHS management for facility and personnel. Develops or revises standard operational and working practices and observes workers to ensure compliance with safety and EHS standards.
Acts in a first line supervisory role to resolve employee issues and refers unresolved issues to Human Resources.
Develops and maintains operational metrics that support the Quality System and Core Values.
Responsible for coaching, mentoring, and training staff to maximize skills.
Performs activities of subordinates as necessary to meet customer requirements.
What do we look for:
Associate degree or five years related experience and/or training; or equivalent combination of education and experience.
Previous supervisory or management experience with direct responsibility for three (3) employees or more.
Ability to read, analyze, and interpret customer requirements furnished in written or oral form including; diagrams, blueprints, technical drawings, scope of work documents, quality specifications and standards.
Receive, safeguard and disseminate International Traffic in Arms Regulations (ITAR) documents, per Department of Defense Directives.
Have a working knowledge of the Defense Priority and Allocations Systems for scheduling and prioritizing Department of Defense rated work.
Mechanical aptitude to design tooling and troubleshoot equipment breakdowns
Electrical aptitude to troubleshoot equipment and make corrective actions when safe and needed.
Perform all required duties as the Hazardous Waste Manager and maintain compliance with Federal and State EPA regulations.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to read and use quality control gauging; micrometers, calipers, ball gages and dial indicators.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Working knowledge of MS Office applications including but not limited to Word, Excel, Outlook, Teams, and PowerPoint.
MS Dynamics GP experience a plus.
Must be a U.S. Citizen.
Supervisory Responsibilities:
Directly supervise product assembly, plating technicians and maintenance staff.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Requirements:
Must regularly lift and /or move up to 50 pounds and required to use hands to finger, handle, or feel and reach with hands and arms.
Frequently required to stand and walk; stoop, kneel, crouch, or crawl.
This position also qualifies for full benefits. Quaker Houghton offers a robust suite of benefits for our employees including a 401(k) plan (with matching), paid time off, health and life insurance, including dental and vision coverage, flexible spending accounts to help offset the cost of dependent care and/or health care expenses, employee assistance programs, and short-term and long-term disability.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$77k-105k yearly est. 13d ago
Dining Services Manager
Brookdale 4.0
Service manager job in West Hartford, CT
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
Develops standards for organization and supervision of dining services.
Maintains quality dining services within the prescribed budget.
Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
Prepares cleaning schedule, production worksheet and staff schedules.
Maintains inventory of food and nonfood items.
Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
Develops and directs cost control system; prepares and submits department budget to director.
Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$77k-120k yearly est. Auto-Apply 7d ago
Director, People Services
Cottonwood Springs
Service manager job in Holyoke, MA
Director of People Services
Salary Range:
Your experience matters:
At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.
How you'll contribute:
Directs the department's activities and resources to achieve departmental and organizational objectives.
Additional responsibilities include:
Develops and implements departmental goals, plans, and standards consistent with the clinical,
administrative, legal, and ethical requirements/objectives of the organization.
Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
Coordinates and directs internal/external audits.
What we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Qualifications and requirements:
Bachelor's Degree in related field preferred
Applicable work experience may be used in lieu of education
EEOC Statement
Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
$93k-152k yearly est. Auto-Apply 11d ago
Service Director Bertera Nissan Manchester $140k -$180k
Bertera Nissan Manchester
Service manager job in Manchester, CT
**Job Title: Service Director**
**Salary Range:** $140,000 - $180,000
Bertera Nissan in Manchester is seeking an experienced and dynamic Service Director to join our team. This is a key leadership role responsible for overseeing the service department, ensuring exceptional customer satisfaction, and promoting operational efficiency. The ideal candidate will have a strong background in automotive servicemanagement, proven leadership skills, and a passion for driving team success.
**Key Responsibilities:**
- Lead and manage the service department, ensuring a high level of customer service is consistently delivered.
- Develop and implement strategies to increase service department efficiency and profitability.
- Monitor and improve shop productivity, customer satisfaction index (CSI), and work quality.
- Recruit, train, and develop service department staff, fostering a team-oriented environment.
- Set and achieve performance targets, managing budgets and forecasts to drive service department growth.
- Ensure compliance with all company policies and governmental regulations.
- Maintain accurate records and provide regular reports on department performance to senior management.
**Qualifications:**
- Proven experience in a leadership role within an automotive service department.
- Strong understanding of automotive technology and repair processes.
- Excellent customer service and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in using servicemanagement software and Microsoft Office Suite.
- Strong leadership and team development skills.
- Bachelor's degree in business, automotive technology, or a related field preferred.
**Benefits:**
- Competitive salary range of $140,000 - $180,000, commensurate with experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.
- Ongoing professional development opportunities.
- Employee discounts on vehicle purchases, parts, and services.
If you are a motivated leader with a proven track record in automotive servicemanagement and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity at Bertera Nissan in Manchester.
$140k-180k yearly 13d ago
Field Service Supervisor
Tradebe 4.3
Service manager job in Berlin, CT
Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field Service Supervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably.
Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment!
The Opportunity
* ~ 50% travel throughout the US
* Paid weekly
What will you do? Make an impact!
Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks.
Key Job Responsibilities
* Ensure compliance with Environmental, Health, and Safety (EHS) standards
* Monitor and enforce DOT and OSHA safety rules during cleanup activities
* Conduct site safety meetings and maintain proper protective equipment levels
* Manage all phases of on-site projects, including scheduling and team supervision
* Communicate effectively with clients and maintain accurate project documentation
* Safely operate heavy equipment and tools for cleanup operations
* Perform physical labor related to cleanup, waste removal, and remediation
* Other duties as assigned
Do you have what it takes?
* High school diploma or GED (college degree preferred)
* 2+ years of industrial cleaning/field services experience highly preferred
* 1-2+ years of supervisory experience (depending on level)
* Valid driver's license required
* Ability to obtain TWIC card
* Prior emergency response experience
* Ability to work flexible schedules and travel as needed
* Strong communication skills and ability to follow written/oral instructions
What's in for you?
Why Tradebe is Right for You
* Competitive pay and benefits
* Student loan repayment assistance
* Generous vacation and sick plans
* Medical (including telehealth), dental and vision
* 401k Retirement match
* Flexible spending accounts (FSA)
* Health savings accounts (HSA)
* Agency paid, basic life and AD&D insurance
* Career ladders, professional development, and promotion opportunities
* Leadership opportunities
* Great work environment and culture
* And MORE!
Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role.
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
.
$27.5-35 hourly 42d ago
Operations Manager Portable Sanitation Services
Bonavita Luxury & Portable Lavatories
Service manager job in East Hartford, CT
Job DescriptionBenefits:
holiday pay
company cell phone
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Free uniforms
Training & development
Job Summary
We are seeking a hands-on Operations Manager to oversee daily operations for our portable sanitation and site services division, including Temporary Fence, Portable Restrooms, and Bathroom Trailers. This role manages field staff, routing, equipment, and service quality while supporting a growing customer base.
Responsibilities
Oversee daily delivery, service, and pickup routes
Manage and support drivers, technicians, and yard staff
Supervise operations for Temporary Fence, Portable Restrooms, and Bathroom Trailers
Ensure compliance with safety, sanitation, and DOT requirements
Coordinate scheduling with sales and customer service teams
Monitor equipment inventory, maintenance, and cleanliness standards
Respond to operational issues, customer concerns, and emergency service needs
Qualifications
3+ years of operations or field servicemanagement experience
Experience in portable sanitation preferred
Knowledge of Temporary Fence and restroom trailer operations a plus
Strong leadership and organizational skills
Valid drivers license (CDL preferred but not required)
Compensation & Benefits
Salary: $75,000-$85,000
Company truck
Company cell phone
Health insurance
Paid time off and holidays
$75k-85k yearly 7d ago
Director of Service Fulfillment
United Seating & Mobility
Service manager job in Rocky Hill, CT
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
Pay Range: $90,000 to $120,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
SUMMARY OF RESPONSIBILTY:
Director of Service Fulfillment leads and oversees efforts of field service technicians to assure effective repair services. Manages staff to meet company goals including targets for customer satisfaction & timely resolution of repairs and issues.
Essential Functions:
* Leads and directs service techs in providing repair services to customers assuring a high level of customer satisfaction and retention.
* Travels between locations within assigned geographical zone to reduce service backlog (install/delivery), staff oversight and development.
* Provides technical expertise and guidance to the team.
* Responsible for hiring, developing, coaching and performance management of staff.
* Identify and provide solutions for business processes and related field issues.
* Directs the completion of orders for replacement parts accurately and in a timely manner, to ensure the completion of warranty and RA documentation as appropriate.
* Works cross functionally with all other Numotion departments, coordinates service technicians, including optimization of scheduling and routing to assure quality and timely provision of service and repair.
* Works directly with the rehab fulfillment leader to maintain service inventory and service loaners/rentals in good operating condition.
* Leads and implements Numotion Service & Repair best practices (including safety & performance inspections) and driving universal service and repair processes within the territory.
* In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures.
* Ensures all activities and operations are carried out in strict compliance with company and government processes/regulations
* Other duties as assigned.
REQUIRED QUALIFICATIONS AND COMPETENCIES:
* Bachelors' degree in related field or an equivalent combination of education and directly related experience may be considered.
* Minimum of five years of related work experience in a technical and/or mechanical capacity.
* Minimum of two years of supervisory experience, including leading, mentoring and/or coaching.
* Must possess valid State Driver's License, and acceptable driving record.
* Must be willing and able to travel frequently across geographical zone locations.
PREFERRED QUALIFICATIONS AND COMPETENCIES
* Strong background and experience in service & repair processes, technologies, and innovations.
* Knowledge of complex rehab equipment and products
* Demonstrated technical or mechanical knowledge
* Experience in or exposure to healthcare management
* Basic understanding of financial reporting
* Knowledge of MS Word, Excel, PowerPoint, and Outlook
* Ability to effectively utilize technology and learn and adapt to new technology environments
* Previous experience with healthcare accreditation process and business requirements.
* Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals.
* Ability to work in a fast-paced environment and juggle multiple priorities
* Results oriented - has driven consistent results over time.
* Forward thinking - able to connect dots in everyday processes and tasks that will allow the team to be more effective at obtaining results.
* Personable - communicates effectively with team and demonstrated ability to develop leaders' capabilities.
* Externally Focused - Compassionate leader who demonstrates leadership to help team members see items from a variety of viewpoints and who approaches each item with an appropriate sense of urgency.
* Clear Vision - Simplification focused individual that demonstrates ability to coach team members to prioritize actions on goal attainment and alignment of short- and long-term goals.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$90k-120k yearly 3d ago
Service Supervisor
Cummins Wagner Co
Service manager job in Oxford, MA
Join our Team of Employee Owners!
Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Apply extensive attention to detail to all tasks
Exude a customer-focused attitude
Have the ability to resolve problems as they arise
Possess a High School Diploma, or equivalent
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Technical education or equivalent training and experience
5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
Supervisory experience preferred
Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
Must maintain an active driver's license with a clean driving record
Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required.
Accuracy and timeliness of technician timesheets and expense reports
Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
Assist with warranty service processes and claims
Assist the inventory clerk with inventory planning and control, including truck inventory
Actively participate in EONE Service Council and help maintain principal relations.
Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles.
Travel as required
Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .
$51k-85k yearly est. Auto-Apply 33d ago
Service Supervisor
F.R. Mahony, a Division of Cummins-Wagner Co Inc.
Service manager job in Oxford, MA
Job Description
Join our Team of Employee Owners!
Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor
Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Apply extensive attention to detail to all tasks
Exude a customer-focused attitude
Have the ability to resolve problems as they arise
Possess a High School Diploma, or equivalent
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Technical education or equivalent training and experience
5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
Supervisory experience preferred
Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
Must maintain an active driver's license with a clean driving record
Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
Accuracy and timeliness of technician timesheets and expense reports
Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
Assist with warranty service processes and claims
Assist the inventory clerk with inventory planning and control, including truck inventory
Actively participate in EONE Service Council and help maintain principal relations.
Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles.
Travel as required
Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 3d ago
Service Supervisor
Cummins-Wagner Company, Inc.
Service manager job in Oxford, MA
Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.
Job Title: Service Supervisor
Department: FRMA Service
Location: Oxford, Massachusetts
Reports To: Branch Manager
Job Overview:
The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful Service Supervisors:
* Possess superior communication, analytical, and organizational skills
* Exhibit goal-oriented behaviors and time management principles
* Apply extensive attention to detail to all tasks
* Exude a customer-focused attitude
* Have the ability to resolve problems as they arise
* Possess a High School Diploma, or equivalent
* Proficient with mobile devices and computers; advanced proficiency with Excel preferred
* Technical education or equivalent training and experience
* 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
* Supervisory experience preferred
* Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
* Must maintain an active driver's license with a clean driving record
* Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
* Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
* Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
* Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
* Accuracy and timeliness of technician timesheets and expense reports
* Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
* Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
* Assist with warranty service processes and claims
* Assist the inventory clerk with inventory planning and control, including truck inventory
* Actively participate in EONE Service Council and help maintain principal relations.
* Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles.
* Travel as required
* Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
* Employee Stock Ownership Program
* Bonus Program
* Tuition and Certification Fee Assistance
* 401k Match
* Flexible Spending Account
* Comprehensive Health Insurance
* Life Insurance
* Short & Long-Term Disability Insurance
Our History:
Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985.
Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
* As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 30d ago
Customer Service Manager
Raymour & Flanigan Furniture 4.6
Service manager job in Newington, CT
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.
* Successfully lead, build and develop a team for modeling service excellence
* Maintain associate payroll, benefit and performance information
* Hire, coach, mentor and develop associates
* Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
* Display initiative to succeed in an entrepreneurial culture.
* Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.
* Multi- task within a fast paced service environment.
* Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
* Provide responsive communication of information to Director of Customer Care, associates and customers.
* Proactively resolve escalated customer issues.
* Able to identify opportunities and find solutions for continuous improvement
* Problem-solve, organize and balance multiple priorities within a fast-paced environment.
* Maintain composure when handling unexpected challenges and competing demands.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Minimum three years' management experience in a customer service or retail environment.
* Proficient in PC-based applications.
* Leadership skills required.
* Bachelor's degree preferred.
* Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$35k-54k yearly est. 34d ago
District Service Supervisor
Bell and Howell LLC 4.7
Service manager job in Hartford, CT
About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry.
Position Title: District Service Supervisor
Location: New England Area
Job Summary:
The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance.
Job Responsibilities:
Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns.
Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency.
Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints.
Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices.
Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity.
Support District growth requirements as needed under the direction of a District ServiceManager or other service leader.
Work with District ServiceManager (DSM) to monitor operational metrics, completion of projects, and call closure.
Oversee safety compliance of team and care for company property.
Contribute to team efforts by accomplishing related results in a cooperative and supportive manner.
Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals.
Other duties as required.
Supervisory Responsibilities:
Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy.
May manage certain assigned projects and initiatives in the district, region, or national level
Competencies (Skills, Knowledge and Abilities):
Requires understanding of computer program functionality and software troubleshooting skills.
Strong interpersonal/customer relation skills.
Ability to effectively resolve conflict internally and externally.
Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
Strong analytical, problem-solving, quantitative, and time management skills.
Ability to communicate effectively both orally and in writing.
Ability to understand, remember and follow verbal and written instructions.
Ability to work as an integral part of a team.
Ability to read and understand written procedures and diagrams for assembly and test.
Ability to develop and implement solutions to assembly problem.
Ability to maintain regular attendance and be punctual.
Education and Experience:
High School degree or equivalent.
Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience.
5+ years of field experience strongly preferred.
Associate degree preferred.
1+ year of supervisory experience including accountability for employee performance preferred.
Travel:
This position requires regular travel in the United States and Canada.
Physical and Mental Requirements:
Mental/Cognitive
Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions.
Physical
Requires sitting and walking.
Requires using hands to feel, reaching with hands and arms.
Requires standing, talking and hearing.
Requires close, distant, color, and peripheral vision; depth perception.
Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines.
Requires lifting of up to fifty (50) pounds.
Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
$56k-82k yearly est. 5d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Hartford, CT
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Hartford, CT
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
How much does a service manager earn in Chicopee, MA?
The average service manager in Chicopee, MA earns between $52,000 and $132,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Chicopee, MA
$83,000
What are the biggest employers of Service Managers in Chicopee, MA?
The biggest employers of Service Managers in Chicopee, MA are: