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  • Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in South Bend, IN

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $30k-41k yearly est. Auto-Apply 1d ago
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  • Senior Geotechnical Manager

    Brightpath Associates LLC

    Service manager job in Granger, IN

    Job Title: Senior Geotechnical Project Manager About the job The ideal candidate for this position is an experienced consultant with 10+ years of project management experience and strong engineering skills. If you have a strong foundation in materials testing and field engineering, this is the opportunity for you! Responsibilities Negotiate and agree on project scope, job tasks, contract terms, budget, and schedule with clients. Oversee and prepare technical reports, proposals, and other documentation. Respond to client questions and needs in a timely manner. Communicate effectively with clients, regulatory agencies, colleagues, and managers. Successfully manage net revenue performed annually. Work to be performed at profit margins generally consistent with other managers. Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets. Perform engineering design for construction materials testing projects. Establish and coordinate field and laboratory investigations to characterize different types of construction materials. Monitor and document construction activities including field inspection and testing of soils and geosynthetic liners. Perform field and/or laboratory testing, observation, and inspection of construction materials (e.g. soils, aggregates, concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative, contractor's representative and others as applicable regarding the construction site, project requirements, and testing, observation, and inspection requirements and results. Transport material samples with associated identifying documentation to the laboratory for further testing and analysis. Tabulate, prepare, and submit data and observation in the form of written and digital reports as work is performed for daily transmittal. Champion quality and demonstrate leadership by personal high standards for work processes and products and exemplary service to clients. Ideal Candidates - Bachelors in Civil Engineering, OR equal work experience. At least 10 years of relevant experience managing relevant types of CMT projects. Proficiency in AutoCAD/Civil 3D, MS Word, and Excel.
    $81k-114k yearly est. 2d ago
  • Heavy Equipment Assistant Service Manager

    McCann 4.5company rating

    Service manager job in Mishawaka, IN

    McCann Vision & Values: At McCann, we believe contractors and municipalities deserve a trusted supplier who cares about their long-term success as much as the success of the project at hand. What We Do: ‘Serving the Constructor' with supplies, equipment, and support needed to get the job done. How We Do It: We ‘Exceed the Expectations' of our customers, fellow associates and partners. Our Shared Values: Integrity, Respect, Reliability & Urgency. We are seeking a motivated and results-driven Assistant Service Manager to join our team in Mishawaka, IN. The role will be responsible for assisting the service department in opening and closing works orders, scheduling repairs and pick ups/deliveries, service calls and requests as needed by our customers. If these qualities sound like you, we would like to talk with you! Essential Duties and Responsibilities: Assist in the opening and closing of all service work orders. Perform this function with accuracy and make recommendations and changes as necessary and/or as directed by the department manager. Help coordinate and process all warranty claims for all vendors. This would include opening and closing work orders, entering data and additional information, vendor contact, submittal and claim reconciliation, verifying warranty coverage and Product Upgrades. Perform all other administrative functions that may go along with warranty administration. Verify and help track Product Upgrades, Bulletins and parts recalls. Make sure all record keeping is current and accurate. Customer contact to include selling of service, preparation of estimates, coordination of warranty repairs, additional work to be performed, Product Upgrades, warranty information, scheduling of repairs including pick up and/or delivery, service calls and additional requests as needed by the customer or the department. Time card and clock entry for all technicians. Prepare schedules for payroll and recordkeeping purposes, i.e. vacation time, sick time, overtime equalization, etc. Open and close purchase orders as needed. Keep information accurate and current. Perform administrative functions that help any and all departments maintain proper customer satisfaction. Help answer telephones and perform administrative duties on an as needed basis. Other duties as assigned. #servicewriter, #ServiceAdvisor, #CustomerService, #customerservice, #customersatisfaction, #Scheduling, #Invoicing, #Warranty Qualifications Education/Experience: Associate's degree or equivalent from two-year collage or technical school; or six months to one year related experience and/or training. Physical Requirements: Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 25 pounds; noise level is usually moderate. McCann Industries is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.
    $37k-54k yearly est. 9d ago
  • Customer Service Manager

    Psi Molded Plastics

    Service manager job in South Bend, IN

    PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer. PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team. Summary/Objective: This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets. Invoice customer companies and monitor payment terms. Process domestic and international purchase orders. Analyze customer needs, resolve potential issues in a prompt and satisfactory manner. Efficiently facilitate export operations in a timely manner. Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction. Assists in sales forecasting and how this affects purchasing, production, and logistics. Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions. Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization. Participate in initiatives including, Continuous Improvement and Safety. Some travel may be required. Performs other duties as assigned. Qualifications: Education and experience required for the role. Bachelor's degree in a business-related field or equivalent work experience is required. A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required. Exceptionally strong logistics experience (as applicable) and analytical skills. Knowledge of technical quoting and strong negotiation skills. Comprehension of pricing, costing and material selection. Demonstrated ability to meet company financial objectives. Ability to work effectively in a fast-paced, time-critical environment. Must hold a high level of integrity and professionalism. Must possess solid time management skills. Proficiency in Microsoft Office Suite including Word, Excel, and Outlook . ERP experience preferred - IQMS is a Plus. Must possess good communication skills, written and verbal, and must be able to interact with customers and employees. Strong attention to details, highly organized, able to multi-task. Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
    $37k-68k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Psi Molded Plastics Indiana Inc.

    Service manager job in South Bend, IN

    Job Description About PSI Molded Plastics: PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer. PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team. Summary/Objective: This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets. Invoice customer companies and monitor payment terms. Process domestic and international purchase orders. Analyze customer needs, resolve potential issues in a prompt and satisfactory manner. Efficiently facilitate export operations in a timely manner. Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction. Assists in sales forecasting and how this affects purchasing, production, and logistics. Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions. Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization. Participate in initiatives including, Continuous Improvement and Safety. Some travel may be required. Performs other duties as assigned. Qualifications: Education and experience required for the role. Bachelor's degree in a business-related field or equivalent work experience is required. A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required. Exceptionally strong logistics experience (as applicable) and analytical skills. Knowledge of technical quoting and strong negotiation skills. Comprehension of pricing, costing and material selection. Demonstrated ability to meet company financial objectives. Ability to work effectively in a fast-paced, time-critical environment. Must hold a high level of integrity and professionalism. Must possess solid time management skills. Proficiency in Microsoft Office Suite including Word, Excel, and Outlook . ERP experience preferred - IQMS is a Plus. Must possess good communication skills, written and verbal, and must be able to interact with customers and employees. Strong attention to details, highly organized, able to multi-task. Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
    $37k-68k yearly est. 29d ago
  • Senior Service Technician

    Great Lakes Heating, Air Conditioning, Electrical & Plumbing 3.9company rating

    Service manager job in South Bend, IN

    The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Performance based pay, be rewarded for what you produce & not how long you have been here! Year-Round Work Possibility of not being On-call! Spiffs, Rewards, & Employee Contests Company outings locally and away with team members and their families Movie nights Water Parks Cookouts Vacations/trips Family camping with all the activities! Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and the Great Lakes Team. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other Great Lakes Team technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include: Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales. Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task. Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required. Training Service Department and other Great Lakes Team members on service-related subjects, including call-back prevention, servicing tips, and equipment protocols. Conducting quality control inspections of Great Lakes service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight. Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts. Developing lead referrals for Great Lakes Team sales staff. Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned. Assisting the Service Manager with administration, dispatching, and on-site evaluation work. Performing related duties as directed by the Service Manager. Job Qualifications: High school graduate. Prefer but do not require, graduate of a post-secondary HVACR program of instruction of two or more years in duration. Five or more years of successful and full-time HVACR experience, either as a residential service or residential installation technician. Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential customers, suppliers, and all Great Lakes Team members. Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in Indiana. Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities. Current Indiana operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Great Lakes' insurance carrier Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, add-on units, IAQ services, and service contracts. Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints. Compensation: $25.00 - $65.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $25-65 hourly Auto-Apply 60d+ ago
  • Customer Service Manager

    Innovative Client Connections

    Service manager job in Kalamazoo, MI

    ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-70k yearly est. 60d+ ago
  • Plumbing/HVAC/Electrical Service Manager/ Dispatcher

    Dan Wood Company 4.2company rating

    Service manager job in Portage, MI

    The Dan Wood Company is seeking an exceptional Dispatch Service Representative (DSR) for our main office in Portage, MI. Responsibilities • Evaluate customer calls and assign the best technician to each service appointment. • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. • Relay accurate information to technicians, ensuring proficient, quality customer experiences. • Manage the whereabouts and needs of every technician in the field. • Record the results of each service call and create report summaries for senior management. • Be professional and establish customer rapport, encouraging repeat business. • Respond to customer requests, resolving issues and promoting the brand. Trade Experience is a plus • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. • Update customers throughout the day on the technician's progress. Requirements • Proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Ability to build trust, diffuse conflict and hold others accountable. • Engaging personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible and great attitude on life. This position is Monday through Friday. This full time opportunity offers health benefits after 90 days. Must be willing to submit to a drug screen
    $58k-93k yearly est. 60d+ ago
  • Restaurant and Bakery Service Manager

    RJ Ebbole Restaurants

    Service manager job in Elkhart, IN

    At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITIONAssists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30” wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED:Receives direction and training from Regional Manager as to the specific procedures and assignments.EDUCATION LEVEL REQUIRED:High school diploma; some college or degree preferred.EXPERIENCE REQUIRED:1 - 2 years' managerial experience preferred, preferably in the food service industry DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
    $48k-79k yearly est. Auto-Apply 60d+ ago
  • Senior Leadership Role - Disability Services

    Chippewachamber

    Service manager job in South Bend, IN

    Who We Are: At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life. Company Perks/Benefits: Competitive pay with bonus eligibility Innovative, collaborative environment with flexible work/life balance schedules 401(k) plan Company provided hardware and cellphone stipend FREE Long-term Life Insurance & FREE Long-term Disability Job mobility options within Dungarvin's 15 states of services Discount on national brands PTO that increases with tenure Pet Insurance Medical, Dental, and Vision (Domestic partners eligible for Dental). Supplemental Insurance, Flex Spending, and HSA Accounts Mileage reimbursement Referral Bonus Program Job Description What You Get To Do: The Indiana Senior Leader is responsible for providing leadership and guidance to a team of up to social service six direct supports in Indiana. This role is responsible for the overall administration and growth of the Dungarvin business and services within their prospective area. This person is responsible for nurturing and developing relationships with potential and existing business partners including local, state, and federal legislative and department representatives, advocacy groups, trade associations, and other stakeholders as warranted. Duties include: Strategic program and fiscal planning/management Development and evaluation of programs Compliance with business and program regulations and laws Assure quality of services meet regulatory and licensing requirements Management and expansion of markets Hire, coach/mentor, train, and supervise direct reports Serve as the primary representative of Dungarvin and a liaison between senior administrative staff and funding and oversight authorities. Qualifications What Makes You A Great Fit: Bachelor's degree in human services field (Psychology, Counseling, Social Work, Educational Psychology, Sociology, Human Services, etc.). Preference to master's degree. Minimum of 7-8 years human services industry experience, specific to Developmentally Disabled/Intellectual Disabilities populations. Combined with 5 years of progressive senior level management experience. Experience with Supportive Living, Waivered Sites, Residential Group Homes, and/or Day Programs Must have financial management skills and budget experience in excess of 10 million dollars as well as be personally accountable for the P&L Prefer previous experience with the state of Indiana systems and Medicaid Waivers. Additional Information Other Details: The schedule is Monday- Friday 8:30AM- 5:00PM (FLEX) and should anticipate evening, weekend hours and overnight stays; to meet the needs of subordinates, customers, and external entities, and to achieve organizational outcomes. Travel within the state of Indiana is required At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 1/7
    $56k-89k yearly est. 14h ago
  • Manager Health Services EMS Operation

    Nejmark Architect

    Service manager job in Portage, MI

    20059668 City: Portage la Prairie Employer: Shared Health Site: Shared Health - Southport Department / Unit: Admin SH-SS Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: To Be Determined FTE: 1.00 Anticipated Shift: Days;Other Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Oversee and manage multi-disciplinary team(s) of technical, clinical, and clinical support staff in the integrated delivery of the routine to complex health services. Inspire and lead health services staff across the organization to embrace and adopt integrated, patient-centred care pathways and service delivery models. Provide service-delivery focused operational management to health services, partnering closely with the senior leadership, internal and external stakeholders to support patients in accessing multiculturally respectful health services. The Manager Health Services EMS Operation will: Plan, coordinate and evaluate systems to provide safe, effective and efficient ERS in collaboration with all service delivery organizations (SDOs), and federal health facilities within the province. Liaise with provincial and federal health facilities, fire services, law enforcement, other public safety organizations, social services, service delivery organizations, community program partners, municipal government and indigenous communities. Develop and manage an adaptive and collaborative team of clinical professionals with a culture of client service. Manage the provision of ERS across the province including coordinating and allocating appropriate resources across a network of ERS stations and service delivery locations within their assigned zone for the delivery of patient care in response to ERS requests. Coordinate and manage patient care services for ERS. Integrate and manage support services for ERS, including administration, program planning, implementation of quality improvement, risk management and utilization management systems. Work with Shared Health senior leadership to develop, manage, evaluate and ensure compliance with provincial clinical services standards, legislation, professional standards of practice, applicable code(s) of ethics, education and research within the program. Develop, recommend, implement and evaluate key performance indicators related to service delivery. Collaborate with key stakeholders to ensure safe, effective and appropriate client care through a clinical quality and patient care lens that will shape an environment for clinical and service excellence. Experience 5 years of progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization including: 2 years of management experience leading a high-performing, interdisciplinary clinical team within a unionized environment in a health services delivery organization including influencing and collaborating with senior management. 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as: emergency response services, virtual emergency care and/or emergency patient transport including medical dispatch and communications. community paramedicine, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan. acute inpatient, specialty care and complex ambulatory settings. integrating innovative community-based care (such as home care, primary care, community paramedicine, etc.). 2 years of experience implementing program planning, development and evaluation. 2 years of experience building and leading. Education (Degree/Diploma/Certificate) Post-secondary diploma in a relevant health discipline from an accredited education institution; a post-secondary degree is an asset. An equivalent combination of education and experience may be considered. Certification/Licensure/Registration Active member in good standing of an associated regulatory body as appropriate. Qualifications and Skills Demonstrated mid-management leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework. Working with individuals from diverse cultural, social and ethnic backgrounds, with particular skills supporting Indigenous cultural safety. Proficient in the use of the organization's current technology, software programs, and equipment. Communicating in multiple languages, including local Indigenous languages and other languages commonly spoken in the service area are assets. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent virtual and in-person meetings. Must be able to travel by multiple vehicle types including in and where inclement weather is anticipated. Moderate to heavy physical effort, including lifting patients and equipment is infrequently required. Interruptions to respond to questions from senior leadership, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled. Must have a valid Manitoba driver's license and use of a personal motor vehicle for regular travel within the province. Individuals working at the Virtual Emergency Care and Transfer Resources (VECTRS) location must have and maintain Enhanced Level Two security clearance from the Winnipeg Police Service. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
    $46k-84k yearly est. 13d ago
  • Janitorial Services Manager (Janitorial)

    Team MJV 3.8company rating

    Service manager job in South Bend, IN

    Team MJV is a Building Service Contractor throughout Indiana and Michigan. Our coaches guide, encourage and teach each team member to effectively execute the scope of work for each customer partner. We pride our Team on being professional, pleasant and knowledgeable. Job Skills / Requirements Are you a clean freak? We are! Join our team today! An Area Coach will oversee the cleanliness of a job site(s) while providing and maintaining a clean and safe environment in accordance to Team MJV guidelines and the current OSHA standards and regulations. This position is responsible for: Performing all general cleaning duties Developing team members Leading multiple job sites to follow customer policies and procedures Training proper use and maintenance of equipment, products, and supplies This will be primarily an evening shift position with the flexibility needed for 1st shift and/or occasional weekends. Must have prior management experience, reliable transportation, good communication skills and basic computer knowledge. Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Special Incentive Plans This job reports to the Regional Coordinator This is a Full and Part-Time position 2nd Shift, Weekends, As needed. Number of Openings for this position: 2
    $51k-82k yearly est. 45d ago
  • Customer Service Supervisor

    Composites One

    Service manager job in Goshen, IN

    Begin your Composites One Career Today! As a Customer Service Supervisor, you will be responsible for supervising and assisting in the coordination of the overall activities of a Distribution Center's Customer Service team. In partnership with the Customer Service Manager (CSM), responsible for coaching and development of the Customer Service team for continuous improvement in overall performance. Within your role, you will directly manage a base of key accounts (60% of the role). You will be accountable for adhering to and promoting Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service principles while supporting the continued growth of the company. Key Responsibilities: Leads, supervises, and motivates the Customer Service team. Facilitates performance objectives, training plans, strategic planning, and goals set for the Customer Service team. Regularly monitors interaction between Customer Service Representatives (CSRs) and customers to ensure a congruent approach with Stellar Service techniques; provides direct feedback and outlines recommendations for improvement, as necessary. Identifies Best Practices within the Customer Service system and shares internally and externally, as appropriate. Provides regular updates on team members' performance to the CSM, assists with hiring and performance reviews. Communicates standard operating procedures to improve the efficiency of the Customer Service team while enhancing the customer experience. Provides coverage for the department when team members are out of the office. Drives and facilitates the order fulfillment process. Ensures that the Customer Service team is consistently following standard operating procedures and established company guidelines. Builds customer relationships and gains insight on sales-related issues pertaining to the performance of the team by participating in customer visits. Directly manages a number of key accounts; leads by example in providing top-notch customer service for these customers. Serves as an interdepartmental liaison between customer service, warehouse, delivery, sales, and purchasing to resolve customer-related issues and enhance organizational efficiency. Drives and monitors fill rates; continuously pursues improved customer satisfaction. Works cross-functionally to move obsolete or slow-moving inventory. Works with the Customer Service team to engage buyers, sales, and transportation resources to identify cost-effective solutions that will help meet/exceed customer expectations. Works with the credit team to resolve credit-related issues to eliminate service failures in the order fulfillment process. Expected Skills and Qualifications: 3+ years of Customer Service experience in a non-retail environment Prior leadership experience preferred Experience in a business-to-business account support and distribution role strongly preferred Proficient in MS Office, including Word, Excel, Outlook, Teams Ability to learn internal systems (e.g., SAP) Bachelor's degree in business administration or related field preferred Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. Discover a Fulfilling Career: At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. Respect, Teamwork, and Communication are Woven into our Core Values: Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Benefits: Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here. Commitment to Diversity, Equity, and Inclusion: At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations: Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ********************************.
    $31k-45k yearly est. 32d ago
  • Supervisor Nutritional Services

    Beacon Health System 4.7company rating

    Service manager job in Elkhart, IN

    Reports to the Director, Nutritional Services. Oversees the efficient operation and delivery of all Nutritional Services functions during an assigned shift. This includes, but is not limited to, coordinating shift operational activities in all Departmental areas, handling patient and other customer service related issues as they arise and ensuring that all associates adhere to established Department and Hospital standards. Will be assigned responsibility for the coordination of a functional area. This is the 'designated person in charge' per Indiana State Department of Health (ISDH) rules. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions to assigned customer groups by: * Leading and coordinating the workload of assigned associates and communicating with other Department management to ensure that necessary services are provided within established time frames; also ensuring that budgetary, staffing and quality are consistent with Department standards and customer expectations. * Assists with developing a work environment which fosters the effective performance of one's daily responsibilities in order to help accomplish Beacon Health System's mission/values and the Department's goals/objectives; also fostering continuous learning, continuous improvement and job enrichment. * Providing leadership and skill development for assigned associates (patient room service, cafeteria, Subway, kitchen and catering) as they perform their daily activities. Acting as a resource for associates regarding daily operational activities. * Scheduling and assigning workload to the assigned staff. * Recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of associates. * Planning and coordinating ongoing training for the associates. Also, ensuring a comprehensive orientation and training for new associates. * Interpreting, enforcing and supporting Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement. * Supporting the Director in ongoing efforts to achieve targeted cost savings for the Department and continually striving, through purposeful efforts, to attain savings targets in future years. * Demonstrating an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the Department's goals/objectives. * Supporting teamwork through such things as the availability of timely and necessary information, required resources and training, tangible and intangible support and timely feedback. * Oversee all activities related to the assigned associate's efforts to achieve continuous quality improvement. * Ensuring that the Hospital's policy on confidentiality is strictly followed. Ensures the efficient operation and delivery of all functions (during an assigned shift) by: * Implementing methods to improve the quality of patient service provided by the Department and the Hospital. * Assisting various departments and disciplines in the Hospital to maintain efficient food service delivery mechanisms. * Ensuring the proper operation and functioning of the diet office and patient services (during an assigned shift). * Ensuring the proper execution of catered events and cafeteria operation (during an assigned shift) and ensuring that exceptional levels of quality and service are delivered. * Participating in performance improvement/continuous quality control activities. Also, submitting regular performance improvement summaries as assigned. * Participating in Department Process Improvement Teams and committees as required. Also, planning and conducting meetings as assigned. * Maintaining responsibility for Quality Control monitors (i.e., test tray evaluations, meal rounds, tray line accuracy checks, tray line temperature logs and problem/resolution logs). * Implementing and administering established Departmental and Hospital policies/procedures and standards. * Encouraging team members to participate in the planning and decision-making process. * Maintaining effective inter- and intra-departmental (and agency) relationships. * Serving as a weekend 'person-in-charge' as needed (in rotation with other Nutritional Services Leaders). * Maintaining Department records, reports and files as required. * Participating on Beacon Health System committees as requested. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's or Bachelor's degree in Foods, Nutrition or a related field. Certification as a Dietary Manager (CDM) is highly preferred. A minimum of three years of previous supervisory experience is highly preferred. Must hold and maintain Serve Safe Food Safety Manager Credential within 90 days of hire date. Knowledge & Skills * Requires a working knowledge of physiology, nutrition and food service operations (which includes such things as sanitation, hygiene, food preparation standards and nutrition programs based on the most current dietetic practices). * Requires the skills necessary to plan and organize operational activities and effectively evaluate assigned associates. * Demonstrates the leadership skills necessary to effectively coach/train others and work in a positive manner; also requires the ability to elicit cooperation and support from other associates. Also, requires analytical and problem-solving skills. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with all levels of Beacon Health System associates, customers and vendor representatives, as well as administer policies/procedures, prepare reports, provide training, etc. * Requires a conceptual understanding of Nutritional Services Department functions in order to coordinate with other Department management to ensure the effective provision of necessary services. * Demonstrates proficiency in computer skills (i.e., email, word processing and spreadsheets). Working Conditions * Work is performed in both an office environment and food service area. * May experience some exposure to a patient care environment and noise, moisture, cold and heat in the food service area. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position (i.e., to stand and/or walk for prolonged periods of time; move throughout the facility; lift, hold and carry objects weighing up to 50 pounds; etc.).
    $48k-71k yearly est. 42d ago
  • Hands-on Construction Service Manager (pool construction)

    Talent Search Pro

    Service manager job in Osceola, IN

    Position Overview: The Service Manager oversees the day-to-day operations of the service side of the business. This role manages service technicians, coordinates scheduling, ensures high-quality work, and serves as a key point of contact for customers after their pool installation. The ideal candidate has experience in the construction trades, strong leadership skills, and the ability to communicate effectively with both crews and customers. Key Responsibilities: Lead, schedule, and supervise the service team responsible for pool covers, filters, maintenance, and post-installation services. Plan daily and weekly service routes to ensure timely and efficient job completion. Provide technical guidance and support to field technicians. Communicate with customers regarding service needs, timelines, and follow-up work. Ensure work is completed safely, professionally, and in line with company standards. Maintain inventory of service materials, tools, and supplies. Assist with hiring, training, and onboarding new technicians. Handle basic customer concerns and escalate complex issues when needed. Collaborate with installation and office teams to ensure smooth workflow and exceptional customer experience. Qualifications: Experience in construction trades, facilities, mechanical, or related hands-on field required. Prior leadership, crew management, or field supervision experience strongly preferred. Strong communication and customer service skills. Ability to plan, organize, and manage multiple jobs simultaneously. Problem-solving mindset with attention to detail. Comfortable working outdoors and in a physical, fast-paced environment. Valid driver's license required.
    $48k-79k yearly est. 2d ago
  • Construction Service Manager - Field Service & Pool Crew Leadership | Osceola, IN

    Confidential Recruiting Partners

    Service manager job in Osceola, IN

    Our client is seeking a Construction Service Manager to oversee daily operations of the service department, managing technicians, coordinating schedules, and ensuring high‑quality post‑installation service for residential pool systems. This role serves as the primary point of contact for customers after installation and ensures all service work is completed safely, efficiently, and to company standards. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: Ensure all work is completed safely and professionally. Maintain inventory of service materials, tools, and supplies. Assist with hiring, training, and onboarding new technicians. Address customer concerns and escalate complex issues when needed. Plan daily and weekly service routes to ensure timely job completion. Provide technical guidance and troubleshooting support to field technicians. Communicate with customers regarding service needs, timelines, and follow‑up work. Lead, schedule, and supervise service technicians handling pool covers, filters, maintenance, and post‑installation services. Qualifications/Must Haves: Valid driver's license. Strong communication and customer service skills. Strong problem‑solving skills and attention to detail. Comfortable working outdoors in a physical, fast‑paced environment. Ability to plan, organize, and manage multiple jobs simultaneously. 5+ years of experience in construction trades, facilities, mechanical, or related hands‑on field. All education levels will be considered; equivalent practical experience is fully acceptable. Preferred Skills: Prior leadership, crew management, or field supervision experience. Experience in pool construction, pool equipment, or mechanical service environments.
    $48k-79k yearly est. 4d ago
  • Construction Service Manager

    Velia Multiservices

    Service manager job in Osceola, IN

    Job Description The Service Manager oversees the day-to-day operations of the service side of the business. This role manages service technicians, coordinates scheduling, ensures high-quality work, and serves as a key point of contact for customers after their pool installation. The ideal candidate has experience in the construction trades, strong leadership skills, and the ability to communicate effectively with both crews and customers. Key Responsibilities: Lead, schedule, and supervise the service team responsible for pool covers, filters, maintenance, and post-installation services. Plan daily and weekly service routes to ensure timely and efficient job completion. Provide technical guidance and support to field technicians. Communicate with customers regarding service needs, timelines, and follow-up work. Ensure work is completed safely, professionally, and in line with company standards. Maintain inventory of service materials, tools, and supplies. Assist with hiring, training, and onboarding new technicians. Handle basic customer concerns and escalate complex issues when needed. Collaborate with installation and office teams to ensure smooth workflow and exceptional customer experience. Qualifications: Experience in construction trades, facilities, mechanical, or related hands-on field required. Prior leadership, crew management, or field supervision experience strongly preferred. Strong communication and customer service skills. Ability to plan, organize, and manage multiple jobs simultaneously. Problem-solving mindset with attention to detail. Comfortable working outdoors and in a physical, fast-paced environment. Valid drivers license required.
    $48k-79k yearly est. 5d ago
  • Ascending Service Manager

    Groundworks 4.2company rating

    Service manager job in Avilla, IN

    Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is seeking a talented Ascending Service Manager to join our tribe in Avilla, IN! The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Ascending Service Managers should be able to achieve excellent customer service at all times. Duties and responsibilities * Develop and lead effective weekly trainings * Evaluate field performance and deliver feedback in a 1:1 setting * Create and implement effective development and disciplinary plans * Learn all aspects of the Service Managers Day to day responsibilities * Other duties as assigned. * It is an essential function of this job that the employee regularly and reliably reports to work on time each working day Minimum Requirements * High school diploma or GED. * Knowledge of terminology, methods and best practices used in the foundation repair * Proven experience in Service and/or customer service Qualifications * Successfully proven KPIs as a Certified Field Inspector or Service Technician * Proficiency in Excel and other data management tools. * Proven experience in Service and/or customer service. * Proficient in all Microsoft Office applications. * The ability to work in a fast-paced environment. * Excellent problem-solving skills. * Strong management and leadership skills. * Effective communication skills. * Exceptional customer service skills. Working conditions * Will work in an office setting but will occasionally be required to travel to work sites or * construction branch locations, where the employee will visit with customers and employees to * ensure quality of sales. S/he may be exposed to loud noise level as well as fumes or airborne * particles, moving mechanical parts and vibration. The position works near moving mechanical * parts and in outside conditions that include inclement weather, heat and humidity, and exposure * to dust and asphalt. Requirements * Full-time * Onsite: 205 Green Drive, Avilla, IN 46710 What we Provide: * Competitive Pay * Employee Company Ownership Opportunities * Industry Leading Training Programs * Leadership Development and Career Growth Tracks * Comprehensive and Affordable Benefits Package * Top Workplace with Award Winning Culture
    $47k-73k yearly est. Auto-Apply 17d ago
  • Kalamazoo Field Service Supervisor

    HECO 4.0company rating

    Service manager job in Kalamazoo, MI

    Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
    $41k-53k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor

    Start With a Job, Stay for a Career

    Service manager job in Benton Harbor, MI

    Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor? Manage maintenance staff by setting direction, priorities, and schedules Maintain and execute a preventative maintenance program that minimizes emergency repairs and services Maintain community inventory, monitor purchase orders, and approve invoices Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety Ensure apartment units are ready for new move-ins by conducting inspection and quality control Meet with team members on a regular basis to discuss strengths and development opportunities Interview and hire qualified candidates in conjunction with the Community Manager Take initiative to work alongside the team as necessary to achieve goals Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl May be part of the on-call rotation as needed and available after-hours for emergency needs What are the role requirements? Previous leadership experience is required Strong experience in multi-family property maintenance is preferred Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training) HVAC experience is strongly preferred CPO Certification and pool chemistry and maintenance skills are preferred Ability to prioritize and delegate multiple tasks in a fast-paced environment Must possess exceptional customer service and communication skills Must possess excellent organizational and time-management skills Ability to use various technologies for online training and administrative purposes Must be willing to respond to emergencies after normal business hours Able to effectively and professionally communicate with residents and co-workers Basic computer skills and comfort learning software, apps, and programs Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Compensation: Starting at $32.26 per hour or higher, based on experience Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
    $32.3 hourly 7d ago

Learn more about service manager jobs

How much does a service manager earn in Elkhart, IN?

The average service manager in Elkhart, IN earns between $38,000 and $98,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Elkhart, IN

$61,000

What are the biggest employers of Service Managers in Elkhart, IN?

The biggest employers of Service Managers in Elkhart, IN are:
  1. Texas Roadhouse
  2. Confidential Recruiting Partners
  3. RJ Ebbole Restaurants
  4. Talent Search Pro
  5. Velia Multiservices
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