Service manager jobs in Georgetown, TX - 4,345 jobs

Operations Manager - Building Automation Systems (BAS) Austin, TX (On-site) $135,000 - $150,000 base + performance bonus An established building automation systems integrator in Austin is seeking an experienced Operations Manager to lead and scale project delivery, service operations, and internal processes. This role offers a key leadership position within a growing, technology-driven organization. The Opportunity This is a senior operational role with responsibility for ensuring projects are delivered on time, on budget, and to a high technical standard. You'll work closely with executive leadership, engineering, project management, and service teams to drive efficiency, accountability, and continuous improvement across the business. Key Responsibilities Lead day-to-day operations across project delivery, service, and field teams Oversee scheduling, resource planning, and workload management Ensure consistent execution of BAS projects from kickoff through closeout Improve operational processes, KPIs, and reporting to support growth Manage budgets, margins, and cost controls across projects and service contracts Support hiring, training, and development of project managers and technicians Partner with sales and engineering to support forecasting and capacity planning Maintain high standards for safety, quality, and customer satisfaction Required Experience & Background Proven operations or senior project leadership experience within building automation systems, controls, or related MEP/technology integration environments Strong understanding of BAS platforms (e.g., HVAC controls, BMS, energy management systems) Experience managing multi-project portfolios and cross-functional teams Financial acumen with project costing, forecasting, and margin control Excellent leadership, communication, and process-improvement skills What's on Offer Competitive base salary of $135k - $150k, depending on experience Quarterly performance bonus Opportunity to play a key leadership role in a growing Austin-based integrator Collaborative culture with long-term career progression If you are a results-driven operations leader with a background in building automation and systems integration, this is a rare opportunity to step into a high-impact role.

KOMPAN U.S. is looking for an Installation Partner Manager. This role will be responsible for overseeing and ensuring that all aspects of installations are carried out efficiently and effectively, while overseeing vendor and operational management. As a global leader with an organizational focus on people, passion, progress, and performance, our mission is to create healthier and happier communities by delivering the best in play and fitness solutions. We're KOMPAN - let's play! Who We Are For more than 50 years, KOMPAN has researched, designed, and built innovative and imaginative commercial playground equipment and outdoor fitness sites that captivate all ages and abilities. In collaboration with our global headquarters in Denmark, KOMPAN designs, manufactures, and installs more than 1,000 sites a month across 90 different countries. Our North American headquarters, located in Austin, Texas, supports field sales around the U.S. and Canada. At KOMPAN, we take pride in our commitment to the global environment. We exceed sustainability efforts and make it possible to lower carbon emissions by utilizing recycled ocean waste, consumer-recycled plastics, and textile wastes to create playgrounds that are born green or made green. What You'll Do Manage the onboarding, training, and certification of installation partners to ensure quality and compliance. Oversee local installation projects, coordinating with vendors to deliver timely and successful site completions. Serve as the primary liaison for third-party vendor credentialing and insurance compliance. Lead quarterly audits of 1099 vendor data to ensure accuracy and completeness. Collaborate with leadership and cross-functional teams (Procurement, Operations, Risk, and IT) to align vendor capabilities with business strategy and market dynamics. Support the development of executive dashboards and spend analytics, including KPIs and performance metrics, to inform strategic planning and budgeting. Partner with the procurement team to enhance vendor insights and drive continuous improvement. Perform additional duties and contribute to special projects as assigned. What You'll Need College degree in a related field, with 7+ years of experience Previous project management supervisory experience with both small and large construction projects is required Thorough understanding of the construction industry Experience with pre-construction work, including planning, design, review, value engineering, project scheduling, and conceptual estimating Excellent written and verbal communication skills, often interfacing with clients Strong team leadership qualities and the ability to manage high-stress situations Excellent time management, problem-solving, and organizational skills This role requires up to 50% local and domestic travel. Perks and Benefits Comprehensive medical, vision, and dental plans Employer-paid life and disability insurance 401(k) retirement plan with company match Competitive PTO and robust holiday schedule A fun, energetic team that values creativity and hustle KOMPAN is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We're seeking a highly organized, proactive Operations Manager to support our team across daily operations, communications, finance, and marketing tasks. This role is ideal for someone who enjoys bringing order to complexity, anticipates needs before they arise, and takes pride in keeping things running smoothly behind the scenes. You'll act as a trusted right hand, owning calendars, inboxes, invoicing, travel coordination, and client communications, while also assisting with content creation, bookkeeping, and other tasks on an as-needed basis. This is a high-impact role with significant visibility into the business. Key Responsibilities Executive & Administrative Support Manage and optimize the Founder's calendar, scheduling meetings and prioritizing time effectively Screen, organize, and respond to emails on behalf of the Founder as appropriate Coordinate travel logistics, including booking flights, hotels, and ground transportation Prepare agendas, reminders, and follow-ups to keep meetings and commitments on track Operations & Finance Support Create and send customer invoices accurately and on time Pay vendor bills and track recurring expenses Provide light bookkeeping support (expense tracking, categorization, coordination with accountant/bookkeeper) Maintain organized records and documentation Client Communications Draft and send weekly project update emails Assist with client follow-ups and general communications to ensure a high-touch experience Help keep projects moving by nudging internal and external stakeholders as needed Marketing & Content Support Assist with email newsletter creation and distribution Support content creation (ideation, drafting, editing, formatting) accross multiple platforms Coordinate content calendars and publishing schedules Qualifications 3+ years of experience as an Executive Assistant, Operations Assistant, or similar role Exceptional organizational skills and attention to detail Strong written communication skills Comfortable handling sensitive and confidential information Tech-savvy and quick to learn new tools (email, calendars, accounting software, CRM, etc.) Self-starter who can work independently and prioritize effectively Nice to Have Experience with invoicing or bookkeeping tools (QuickBooks, Xero, etc.) Experience supporting a founder or small business Familiarity with email marketing platforms (Mailchimp, ConvertKit, etc.) Interest in content creation, branding, or social media What Success Looks Like The Founder's calendar and inbox are calm, organized, and intentional Invoices go out on time and bills are paid without reminders Clients feel informed, supported, and well-communicated with Content and communications are consistent and polished The business runs smoother because you're in the seat Why This Role Is Special This is not a passive “task taker” role. You'll have real ownership, meaningful responsibility, and the opportunity to grow alongside the business. If you're detail-oriented, proactive, and enjoy being the person who makes everything work better then this role will be extremely rewarding for you. We view this role as a foundation, not a finish line. This role is an entry point into a fast-growing company. For a driven self-starter who consistently takes initiative and solves problems, this role can grow significantly over time and potentially transition into a senior leadership position. If you're someone who wants to get in early at a fast-growing company, make a meaningful contribution, and grow alongside the business, this role offers exceptional upside.

The Party Manager is responsible for overseeing all birthday parties and private events at Cheeky Monkeys. This role ensures that every party runs smoothly, on schedule, and exceeds guest expectations. The Party Manager leads the party team, coordinates with the café and floor staff, manages schedules, and upholds Cheeky Monkeys' high standards for service, cleanliness, and safety. Key Responsibilities Party Operations Oversee all birthday parties and private events from setup to breakdown. Manage party schedule, room assignments, and staff coverage. Greet hosts and ensure all party details are confirmed and executed accurately. Coordinate with kitchen/café for food and drink timing. Supervise transitions between parties to maintain on-time flow. Ensure décor, supplies, and party carts are stocked and organized daily. Team Leadership Train and supervise Party Hosts, Event Coordinators, and Support Staff. Motivate and coach the team to deliver outstanding customer service. Delegate tasks effectively and ensure all staff follow Cheeky Monkeys' standards. Customer Service Serve as main point of contact for parents and guests during parties. Handle any issues or complaints professionally and promptly. Collect feedback and communicate opportunities for improvement to management. Administrative Duties Maintain accurate party check-in sheets & checklists Review party excel and communicate special requests to relevant departments. Qualifications Minimum 1 year of supervisory or event management experience (preferred in family entertainment, hospitality, or restaurant setting). Strong organizational and multitasking skills. Excellent communication and leadership abilities. Positive, energetic attitude with a passion for creating fun experiences for families. Ability to work weekends, holidays, and peak hours. Physical Requirements Able to stand, walk, and move continuously for up to 8 hours. Comfortable lifting up to 30 lbs for setup and cleanup duties. Must be able to work in a fast-paced, high-energy environment. Compensation & Perks Competitive hourly pay + share of tips from parties. Employee discounts on café and retail items. Opportunity for advancement within the Cheeky Monkeys family. Fun, dynamic work environment surrounded by laughter and smiles!

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: As a Customer Operations Account Manager, you serve as the operational link between AMD and its customers, building strong relationships at both operational and managerial levels. Leveraging these connections, you manage expectations, optimize processes, and resolve issues related to orders, supply, delivery, and forecasting. Your focus is on driving operational excellence and achieving organizational goals through collaboration and proactive problem-solving. THE PERSON: You are a proactive problem-solver with exceptional communication and relationship-building skills. Adaptable and resilient, you thrive in fast-paced environments and can manage ambiguity with confidence. Collaboration is at your core-you work seamlessly across teams, fostering trust and alignment. Your ability to influence without authority, resolve conflicts diplomatically, and maintain a customer-first mindset ensures operational excellence. With strong analytical thinking and a consultative approach, you turn challenges into opportunities while driving continuous improvement. KEY RESPONSIBILITIES: * Review customer backlogs regularly and collaborate with internal teams (factory, finance, sales) and customers to resolve issues. * Manage business through all product lifecycle stages, including NPI and EOL. * Optimize inventory and Days of Inventory (DOI) to minimize costs. * Balance demand and supply for direct customers and distribution channels. * Monitor consumption and ordering patterns to perform demand/supply analysis. * Maintain accurate forecasts and ensure timely revenue projections. * Build and manage strategic relationships internally and externally to ensure business continuity. * Lead critical projects and provide consultative guidance to management and partners. * Share best practices within the team and remove operational obstacles. * Continuously develop skills, adopt new tools, and enhance organizational capabilities. * Drive operational excellence and enable efficient customer service through collaboration. * Collect feedback and support implementation of new processes aligned with strategy. * Engage customers through quarterly business reviews and operational meetings. * Provide guidance and resolve operational issues effectively. * Support customer operations with a strong understanding of business processes and procedures. PREFERRED EXPERIENCE: * Proficiency in Excel, PowerPoint, and Power BI. * Skilled in executive-level communication and presentations. * Experience with Data Center customers. * Strong knowledge of Supply Chain operations. * Project management expertise. * Understanding of business strategy and ability to identify process improvements. * Ability to manage demand/supply and cross-functional dependencies. * Strong analytical skills for data-driven decision-making. * Experience developing and maintaining customer relationships. * Comfortable working in dynamic environments with uncertainty. ACADEMIC CREDENTIALS: Bachelor's degree in supply chain or related field. This role is not eligible for visa sponsorship. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Austin, TX area. As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits. What's in it For You: Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more! Receive a company service vehicle for business use Access to best-in-class resources, tools, and technology Grow your income as you drive district profitability Thrive in a company that values a culture of safety What You Will Do: Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction Ensure your team of service specialists achieves their financial and service delivery goals Pursue sales and new business opportunities Coordinate initial services and maintain inventory and perform QA visits Build and maintain customer relationships within the market Be a champion of safety and ensure your team upholds strong safety practices and values Position Details: This is a field-based position and may require travel in and around the surrounding area: Austin, TX Work week and shift: Nights Minimum Qualifications: High School diploma or equivalent 3 years of field support or service-related industry experience Position requires the ability to work overnight shifts as needed Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law Position requires a current and valid Driver's License Ecolab conducts a background check on all candidates who receive a job offer Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer Immigration sponsorship not available for this role Preferred Qualifications: Bachelor's Degree 3 years supervisory or team leadership experience in a field support or service-related industry Proven record of meeting customer needs, quality service delivery and meeting business objectives Exceptional communication and organization skills with aptitude to implement change initiatives Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment Prior experience in value added sales and/or new account generation Prior budget and P&L responsibilities Bi-lingual - English and Spanish Physical Demands: Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high Position requires wearing and using a respirator Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) About Pest Elimination Our Pest Elimination team proudly serves our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. Focused exclusively on commercial pest solutions, we deliver science-based expertise and cutting-edge innovation to solve the industry's most complex pest challenges. By partnering with our customers in these markets, you can be part of a team that helps protect facilities, employees, and brands at a time when it's more important than ever. Annual or Hourly Compensation Range The total Compensation range for this position is $75,000 - $110,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: 114,400.00 - 157,300.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About GF GlobalFoundries is one of the world's leading semiconductor manufacturers. GF redefines innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions with leading performance in all growth markets. GF offers a unique mix of design, development and manufacturing services. With a talented and diverse team and manufacturing locations in the U.S., Europe and Asia, GF is a trusted technology provider to its global customers. GF employs approximately 13,000 people, including more than 3,000 in Dresden, Germany. For more information, visit *********** Summary of Role We are seeking a highly experienced and technically proficient Design Services Strategy Manager with a deep understanding of foundry design services and advanced packaging technologies. This strategic role will collaborate with internal stakeholders and external ecosystem partners to develop and execute the services strategy to drive the innovation and growth across the entire supply chain to support GF technology adoption. Experience in ASIC flow from design to high volume manufacturing and working with key industry partners, including IP vendors, EDA tool providers, design services, and OSATs, is essential. Familiarity with automotive market and aerospace & defense market is a plus. Essential Responsibilities Engage with prospective clients' technical teams (design, architecture, packaging, supply chain) at a deep technical level to understand their silicon development challenges and future roadmaps. Develop and execute strategy with ecosystem partners to enable the customer ASIC development through IP integration, design services, advanced packaging and productization. Cultivate and maintain strong, trust-based relationships with partners, customers, and internal stakeholders to drive collaboration and innovation. Collaborate with cross-functional teams (engineering, product management, marketing, sales, legal) to integrate partner offerings into the foundry's processes and customer solutions. Lead negotiations and finalize partnership agreements, ensuring mutually beneficial outcomes and alignment with organizational business goals. Provide regular updates and strategic recommendations to senior management on ecosystem performance and opportunities for growth. Other Responsibilities Accountable for and drives commitment; to compliance with all internal policies and legal regulations in every area of the organizations daily activity, including development of short and long-term plans, policies, and guidelines Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs Work and collaborate other projects and/or assignments as needed. Required Qualifications: Must be U.S. citizen Education: Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. Experience: 7+ years of experience in semiconductor industry, including 3 years of experience in ecosystem partnership, or ASIC program management. Strong understanding of ASIC design flows (front-end & back-end) and development lifecycle for packaging, test development and product engineering. Highly strategic thinker with strong analytical skills to identify and cultivate key collaborations with ecosystem partners. Exceptional ability to communicate complex technical concepts clearly and persuasively to both technical and executive audiences. Proven leadership, problem-solving, and interpersonal skills, with the ability to influence and drive results across organizational boundaries. Ability to travel as required for client meetings, industry events, and internal collaborations. Preferred Qualifications: Deep domain expertise in microelectronics Deep domain expertise in automotive and aerospace & defense applications Expected Salary Range $131,900.00 - $263,000.00 The exact Salary will be determined based on qualifications, experience and location. The role you are applying for may require you to obtain a US Department of Defense Security Clearance at some time during your employment. Acceptance of this role commits to applying for such if requested. Further, the applicant consents to being asked questions about their citizenship and background to assess the likelihood of obtaining a Security Clearance. The applicant also acknowledges that GlobalFoundries can only nominate and submit an application for a Security Clearance. The granting of a Security Clearance is at the sole discretion of the U.S. Government and the Department of Defense. If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

About ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few! At the heart of ROLLER is our team - which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey! What You'll Do The Manager of Customer Onboarding bridges the gap between technical onboarding and customer value. This role will lead one of our AMER-based Training & Implementation teams to deliver a cohesive onboarding and training experience that promotes strong product adoption through technical implementation, platform configuration, and integrations for new customers. This leader will oversee daily operations, performance, and development of the team, focusing on creating a best-in-class onboarding experience, driving process efficiencies, and developing omni-channel training strategies. They'll also build close relationships with strategic accounts, ensuring ROLLER exceeds onboarding expectations and sets a course for long-term success and value. Leadership & Strategy: Build, lead, and foster a culture of customer centricity and high-performance. Customer Value & Engagement: Add value to customer relationships through direct engagement and proven approaches, driving desired customer outcomes. Onboarding Journey Optimization: Design and implement scalable onboarding processes to shorten time-to-value, improve product adoption levels, and enhance customer training experiences. Metrics & Reporting: Define and track performance metrics and KPIs at both team and account levels, ensuring performance visibility and accountability. Product Adoption: Increase product adoption through the development of onboarding resources, including scalable training materials and videos. Cross-Functional Collaboration: Work with Sales and Customer Success to optimize customer hand-offs, increasing onboarding efficiencies and eliminating customer effort. Relationship Management: Guide team members in maintaining and enhancing customer relationships, with hands-on involvement in key accounts. Cross-Functional Customer Programs: Lead key Customer Programs requiring collaboration across departments like Sales, Customer Success, Support, and Product. About You Experience: Minimum 2+ years in a Customer Onboarding leadership role with a proven track record of meeting KPIs. Enterprise customer experience is a plus. Education: MBA or related graduate degree preferred; technical undergrad and relevant certifications are a plus. Industry Knowledge: Strong understanding of software, subscription, and renewal-based business models; experience with B2B customer success focused on onboarding, product adoption, and technical implementation Communication & Relationship Building: Exceptional communication skills for C-level interactions and relationship development. Analytical & Goal-Oriented: Strong analytical and project management skills to drive business growth through data-driven strategies. Preferred: Background in family attractions or entertainment venues. Perks! Attractive compensation package and benefits. You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews. Paid time off (PTO), Sick days, and US holidays. 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins). 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. 100% paid Medical Insurance for US Employees. 401(k) Plan with a 100% match on contributions up to 5%. Engage in our ‘Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! Team Member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. Individual learning and development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have. Interview with the Hiring Manager You'll get to meet with the hiring manager to learn more about the role & ROLLER, whilst also talking through your experience in more detail. Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! Presentation You'll receive a prompt in advance to prepare a presentation for the team leaders. Offer If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

Store - AUS-GREAT HILLS, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionRole: Lead Home Service Technician TruBlue Home Service Ally is a national franchise with over 140 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference. What You'll Do Perform high-quality home maintenance and repair projects Lead, coach, and support a team of Tru-Pro technicians Uphold TruBlue's high standard of professionalism, reliability, and customer care Communicate clearly with customers and help manage expectations on-site Ensure safety, accuracy, and consistency across every project Common projects include: Bathroom and kitchen upgrades Drywall repair and patching Flooring installation and repair General carpentry Interior and exterior painting Basic plumbing and electrical (within scope) Who You Are 10+ years of hands-on home repair or construction experience Experience managing or mentoring other technicians is preferred Strong communication and problem-solving skills Committed to doing the job right and doing right by your team and clients Valid driver's license, reliable transportation, and full toolset Fluent in English and legally authorized to work in the U.S. What You'll Get Year-round, consistent work Reliable hours and flexible scheduling Company vehicle and TruBlue gear (varies by location) Strong office and leadership support A team culture built on compassion, trust, and professionalism A leadership role with room to grow Why TruBlue We're a company with a purpose: to make homes safer and lives easier. You'll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home. Powered by JazzHR Yr8W5SvGE4

Resident Services Area Manager REPORTS TO: Resident Services Regional Manager COMPENSATION: Salary, Benefits The Resident Services Area Manager will work in coordination with the Asset Management team and Property Management to ensure programming is delivered that addresses residents' needs. They will oversee the development of strategic programming that meets resident needs, reflecting the organization's belief that “everyone deserves a quality place to live” and helps improve their overall quality of life. .RESPONSIBILITIES (Including but not limited to) Competence in implementing a full range of on-site resident services programming in an affordable multi-family setting Train new RSCs according to Department standards Supervision and support for up to six RSCs, including at least twice monthly check-ins and monthly site visits to ensure compliance and adherence to departmental standards Ensure accurate documentation and reporting for assigned RSCs Establish and maintain partnerships with relevant external organizations and individuals Provide on-site resident services in the event of vacancies, more extended term absences, etc., to ensure services aren't interrupted for long periods of time Maintain collaborative relationships with PMC at the regional level Participate in the development of pilot programs to test new models of service Participate in relevant local, regional, state, and/or national organizations as assigned. Represent the company at community events Foster a trauma-informed work environment QUALIFICATIONS Education and Experience: Bachelor's degree in Social Services or Education preferred but not required Relevant 1-3 years of experience as a Social Worker, Resident Services Coordinator in an Affordable Housing setting Exceptional organizational skills Ability to work independently and prioritize work Ability to utilize resources effectively Excellent communication skills (writing and speaking), strong problem-solving and organizational skills Critical Thinking and Problem-solving skills Self-directed and takes initiative Ability to travel up to 25% Valid Driver's license/Travel ID BENEFITS Medical, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off (PTO) Paid Holidays 401k Retirement Plan Employee Assistance Program (EAP) Competitive bonus structure Tuition Reimbursement Paid Group Life Insurance Ancillary Benefits: Pet Insurance, Parental Leave etc. WORK CONDITIONS You are required to work in enclosed office spaces in a climate-controlled environment. Noise levels will be moderate due to office equipment, foot traffic, telephones, and meetings. This position requires travel up to 10% of the time. PHYSICAL DEMANDS: To successfully perform the essential functions of this role, employees must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using their hands for typing and handling materials. Employees must be capable of lifting or moving items up to 10 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Employees are expected to follow additional instructions and perform other related tasks as assigned by their manager.

Resident Services Area Manager REPORTS TO: Resident Services Regional Manager COMPENSATION: Salary, Benefits The Resident Services Area Manager will work in coordination with the Asset Management team and Property Management to ensure programming is delivered that addresses residents' needs. They will oversee the development of strategic programming that meets resident needs, reflecting the organization's belief that “everyone deserves a quality place to live” and helps improve their overall quality of life. .RESPONSIBILITIES (Including but not limited to) Competence in implementing a full range of on-site resident services programming in an affordable multi-family setting Train new RSCs according to Department standards Supervision and support for up to six RSCs, including at least twice monthly check-ins and monthly site visits to ensure compliance and adherence to departmental standards Ensure accurate documentation and reporting for assigned RSCs Establish and maintain partnerships with relevant external organizations and individuals Provide on-site resident services in the event of vacancies, more extended term absences, etc., to ensure services aren't interrupted for long periods of time Maintain collaborative relationships with PMC at the regional level Participate in the development of pilot programs to test new models of service Participate in relevant local, regional, state, and/or national organizations as assigned. Represent the company at community events Foster a trauma-informed work environment QUALIFICATIONS Education and Experience: Bachelor's degree in Social Services or Education preferred but not required Relevant 1-3 years of experience as a Social Worker, Resident Services Coordinator in an Affordable Housing setting Exceptional organizational skills Ability to work independently and prioritize work Ability to utilize resources effectively Excellent communication skills (writing and speaking), strong problem-solving and organizational skills Critical Thinking and Problem-solving skills Self-directed and takes initiative Ability to travel up to 25% Valid Driver's license/Travel ID BENEFITS Medical, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off (PTO) Paid Holidays 401k Retirement Plan Employee Assistance Program (EAP) Competitive bonus structure Tuition Reimbursement Paid Group Life Insurance Ancillary Benefits: Pet Insurance, Parental Leave etc. WORK CONDITIONS You are required to work in enclosed office spaces in a climate-controlled environment. Noise levels will be moderate due to office equipment, foot traffic, telephones, and meetings. This position requires travel up to 10% of the time. PHYSICAL DEMANDS: To successfully perform the essential functions of this role, employees must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using their hands for typing and handling materials. Employees must be capable of lifting or moving items up to 10 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Employees are expected to follow additional instructions and perform other related tasks as assigned by their manager.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick-time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle Check us out! *************************** What you will do Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process. Long Range Planning & Transformation Initiatives: Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Works with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drives Security operational standards & Compliance to process. Leadership Standard Work: Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines. Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs. Key experiences and skills to bring to the role: Leader attributes: What we look for: At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multimarket level Deep understanding of service impacts on P&L Relentless customer-first mentality, Fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, Influencing skills, Developer of skills in others Connects strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000-188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KP1 #LI-NC1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

LOCATION Killeen, TX JOB TYPE Full-Time PAY TYPES Hourly POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Be a leader in the transformation of business IT where solutions and support unite to help clients with their unique business goals. Our Sales teams are the foundation of our company - they offer customers access to integrated solutions that drive business. Leverage your best sales techniques, uncover leads, and spark innovation in areas like cybersecurity, business communications, cloud, and more. With each deal closed, you'll support our vision of Business Technology Made Simple. The Sales Manager- IT Services is a dedicated supervisor for the Sales team. This team is responsible for accelerating customer growth by concentrating on acquiring new business customers and cross-selling to eligible customers with value-added solutions. Benefits 401(k) with match Medical, Dental, and Vision Insurance Paid Time Off Seven Paid Holidays Compensation: Base salary may depend on experience, expertise, and education. Unlimited bonus program. Directs and supervises assigned Sales staff whose primary responsibility is to sell IT solutions and support. Fully managed IT support, business communications, cybersecurity solutions, and much more. Formulating Sales Plans: Developing and implementing sales plans for the team, providing tactical input to leadership, and contributing to sales strategies within the assigned territory. Collaborating on Sales Strategy: Working closely with the sales team to plan effective sales strategies and train team members on implementing these plans efficiently. Providing Expertise: Offering consultation and expertise to assist with complex customer problems and participating in significant negotiations with customers to ensure satisfactory outcomes. Field Engagement: Spending the majority of time in the field with the team, coaching, training, and participating in customer appointments to ensure optimal performance and customer satisfaction. Coaching and Development: Coaching and developing direct reports to ensure the successful execution of primary responsibilities, including prospecting through cold calls and door knocking, on-site customer appointments, proposing solutions, tracking activities through a CRM, and processing orders. Managing Work Efforts: Overseeing the work efforts of direct reports and playing an influential role in hiring, firing, conducting performance appraisals, and reviewing pay to manage and motivate the team effectively. Requires organizational and technical knowledge sufficient to resolve complex customer problems. 5+ years of outside sales, direct sales, or B2B sales-related experience Experience selling business technology solutions directly to mid-market, mid-size, or enterprise businesses is preferred. At least 1+ years of leadership experience. A bachelor's degree in business, Communications, Finance, Marketing, or a related field is preferred.