Service manager jobs in La Porte, TX - 2,967 jobs

Audubon is currently seeking a Crane Services Superintendent to join our team. The Crane Services Superintendent will bring to the table the experience, skills and knowledge required to manage, in collaboration with the Project Manager, the successful completion of assigned construction projects. PRIMARY RESPONSIBILITIES: * Superintendent is the primary person responsible for job site safety, quality control, and project schedule, and is the onsite liaison with the client and office on all field and constructability issues. * Must be exceedingly well organized, flexible, and diplomatic. They will serve as Crane's Onsite Ambassador to the client. EXPERIENCE AND SKILL REQUIREMENTS: High school diploma or equivalent required. Completion of apprenticeship for mobile crane operators required. Certification by the North American Crane Bureau Group or the National Commission for the Certification of Crane Operators required. Valid state license to operate heavy equipment required. Required - Valid NCCCO-NCCER-LBC/Lattice Boom Crawler. Good verbal and written communication skills to understand instructions, applicable safety regulations, and to maintain records. Ability to troubleshoot mechanical problems. * Valid Driver's License and clean driving record. No Recruiters, please! Equal Opportunity Employer/Veterans/Disabled

We are seeking an experienced and results-driven Sr. Operations Manager to oversee our Early Out Services team within the Revenue Cycle Management (RCM) division. The Sr. Operations Manager will be responsible for the end-to-end execution, performance, and compliance of self-pay and early-out collection services. This role requires strong leadership, process optimization, and a deep understanding of revenue cycle operations, particularly patient billing and early-stage collections. Collaboration and accountability are key, as the manager works closely with teams to foster a high-performance culture. POSITION RESPONSIBILITIES • Oversee daily operations of the Early Out Services team, ensuring performance targets and service level agreements (SLAs) are consistently met or exceeded. • Develop and implement strategies to optimize account resolution, reduce days in accounts receivable, reduce call handling time and improve patient satisfaction. • Maintain high service standards by ensuring prompt and effective resolution of customer inquiries and payment-related concerns. • Manage, coach, and mentor a team of supervisors, team leads, and agents; oversee staffing, training, and performance management. • Foster a culture of accountability, teamwork, and continuous improvement among call center agents. • Monitor KPIs, conduct performance reviews, and implement process improvements based on data analysis. • Collaborate with clients to understand their goals and expectations; ensure alignment between service delivery and client objectives. • Ensure compliance with HIPAA, FDCPA, and other federal/state regulations governing patient communications and collections. • Lead quality assurance initiatives, including call monitoring, documentation reviews, and feedback programs. • Partner with IT and analytics teams to enhance system functionality, reporting, and workflow automation. • Prepare and present operational reports to executive leadership and clients. • Assists with special projects and other duties as assigned. EDUCATION AND EXPERIENCE • Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred). • 5+ years of experience in revenue cycle management, with at least 3 years in a leadership role focused on early out/self-pay collections. • Certification in Healthcare Financial Management (CHFP, CRCR) or Six Sigma/Lead methodologies. • Strong background and familiarity with call center technologies and patient engagement platforms. • Proven ability to manage cross-functional teams in a fast-paced, metric-driven environment. • Strong analytical skills with the ability to interpret data and drive performance improvements. • Excellent communication, interpersonal, and organizational skills. • Experience with RCM platforms (e.g., Ontario Systems (Artiva), Epic, Cerner, Meditech, or proprietary systems). • Solid knowledge of healthcare billing, collections, and patient financial services. • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to prioritize tasks and to delegate them as and when appropriate. • Proven ability to act with integrity, accountability, professionalism and confidentiality. • Ability to work quickly and concisely under pressure while being pro-active and a resourceful team member WORK ENVIRONMENT / PHYSICAL REQUIREMENTS • Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone • Occasional lifting may be required up to 25 lbs • Must be able to sit for extended periods of time with frequent bending and stooping ADDITIONAL NOTES • This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position GetixHealth is an equal employment opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Service Delivery Manager FTE Houston, TX (onsite) Responsibilities: Manage service delivery operations and ensure SLA compliance. Drive continuous improvement and cost optimization. Handle escalations and ensure client satisfaction. Prepare and present performance reports to stakeholders. Requirements: 10-15 years of IT experience; 5+ years in service delivery. Certifications: PMP, ITIL, Agile. Strong domain knowledge (e.g., BFSI, Cloud). Excellent leadership and communication skills Manage sites Globally for large accounts (e.g., HPE, Altera). Core Responsibilities Manage datacenter operations and infrastructure services across compute, storage, backup, virtualization, and network towers. Oversee migration projects, hardware refresh, and capacity planning. Ensure compliance with ITIL processes (Incident, Change, Problem) and SLA governance. Drive automation initiatives and continuous improvement for operational efficiency. Handle vendor coordination, escalation management, and monthly operations reviews with client tower managers. Technical Expertise Strong knowledge of Windows/UNIX administration, backup tools (Veritas NetBackup, Commvault), storage platforms (NetApp, HPE), and virtualization (VMware). Familiarity with cloud technologies (AWS, Azure, GCP) and disaster recovery planning. Exposure to infrastructure monitoring tools and ITSM platforms like ServiceNow. Technical Certifications - in any of the areas- Network, AWS cloud, GCP, BAckup Storage Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

Manages Houston region field and shop service area that performs on and off-site routine and call out services including installation, maintenance, and repair. Essential Duties and Responsibilities:To perform this job successfully, an individual must Field, Manager, Continuous Improvement, Shop, Customer Service, Operations, Business Services

Schedule: Varied Sat/Sun or Sun/Wkday Hours: As early as 6:00am and as late as 8:30pm Supervises Positions: Lead Customer Service Representatives, Customer Service Representatives General Summary The CSR Supervisor is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Supervisor prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive discipline actions to be taken in accordance with client policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. - 35% Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. - 20% Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with client policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. - 15% Collaborates with management in recommending the appropriate action to be taken in accordance with client's progressive discipline policy to address ongoing performance and conduct issues. - 10% Reviews financial reports for the purpose of auditing inventory and processed transactions. - 10% Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. - 10% Knowledge, Skills and Abilities Strong supervisory skills. Strong customer service skills with an expertise on de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software including Microsoft Office. Ability to make sound decisions based on client's policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Knowledge of the State statute and requirements for toll violation and collection processes. Ability to have a proactive approach and prioritize tasks using effective time management skills. Must possess keyboarding skills of 35 wpm. Work Environment Locations are physically comfortable within an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Travel to and from different worksites may be required which may expose the individual to less than optimal weather conditions. Physical Demands The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type and Typical Hours of Work This is a full time position. Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends. Required Education / Experience • High School diploma or G.E.D. equivalent required from accredited institution. • Minimum four years of experience in customer service and/or call-center environment. • Minimum three (3) years' previous relevant leadership or supervisory experience required. Other Duties This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time

Job Title: Transportation Group Manager Type: Direct Hire located in Sugar Land, TX Our client is seeking a Transportation Group Manager with deep expertise in transportation engineering and infrastructure project delivery to establish and grow our transportation practice in Texas. This is a unique opportunity to build something from the ground up-with the full backing of a trusted, multi-disciplinary firm. In this high-impact role, you'll lead strategic planning, recruit and develop a local team, and manage the successful delivery of DOT, local agency, and federal-aid transportation projects. You'll be responsible for driving client relationships, identifying new business opportunities, and ensuring project excellence in alignment with our mission and core values. Essential Job Responsibilities: Proactively pursue new business with existing and prospective clients by delivering exceptional service. promoting Fisher's capabilities and building lasting relationships. Support the development and execution of business plans. Oversee and coordinate multiple projects, ensuring work is prioritized and deadlines are met. Oversee project budgets, scope, schedule, and staffing to ensure successful and timely project delivery. Manage and prepare winning project proposals and serve as primary client contact throughout the process. Proactively monitor, identify and resolve technical, schedule or financial issues. Successfully lead and manage a team across multiple locations. Develop and maintain a high-performing, motivated team with strong morale. Mentor staff on technical development, leadership, and client relations. Set clear expectations, provide constructive feedback, actively coach and support employee growth with career development. Successfully navigate and implement complex public processes and municipal approvals. Represent in professional organizations, business boards, and community activities. Required Skills & Experience: B.S. degree in Civil Engineering (Master's preferred) 15+ years minimum in transportation civil engineering design Professional Engineering License (PE) 10 years minimum of project management experience Prior experience successfully managing and leading a team Excellent leadership, communication, and interpersonal skills. Proven client relationship and business development success in transportation sector Proficiency in MS Office; MicroStation, AutoCAD, and OpenRoads a plus Thorough understanding of all phases of transportation project development and delivery, including TxDOT, agency, and locally administered federal-aid projects. Strong understanding of transportation engineering principles, including highway design, permitting, and regulatory standards. Professional performance standards aligned with Fisher's Mission, Vision, and Core Values Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment Superior organizational and planning skills with keen attention to detail Highly adaptable and proactive in meeting deliverables and deadlines Curious, improvement-minded, and always seeking better solutions Embrace feedback constructively and use it as an opportunity for growth Job Requisition # 39766 #LI-Hybrid #LI-KM1#Civil A reasonable estimate of the Base Salary for this role is up to $190,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels. Meet Your Recruiter Kayla Mershon

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 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The Product Execution Manager will manage the team of Operations Project Managers and will be responsible for managing overall execution of product lines for projects which includes setting up production strategy for backlogged and forecasted projects, review project performance and guide team on execution issues. Product Execution Manager will Coordinate with engineering, purchasing, operations project managers, quality, and project managers to ensure project requirements are met and shall be responsible for overall project performance related to cost, quality, schedule, and safety in a project-oriented environment. CLIENT BENEFITS: Medical, Dental, Vision, 401K with Match - Paid Time Off - Paid Holidays Key Responsibilities: Develop and implement Production/Project Execution Plans to meet delivery schedules. Strategize labor forecasting and manufacturing approaches for projects. Coordinate operations across all manufacturing facilities, ensuring projects are completed on budget and within deadlines. Track and report project performance using KPIs and metrics. Collaborate with cross-functional teams to communicate and meet project requirements. Provide effective leadership, including hiring, training, and developing staff. Address performance issues promptly and in compliance with company policies. Establish and implement standard work procedures to enhance department productivity. Identify and prioritize tool and equipment acquisitions for improved efficiency. Qualifications & Skills: Familiarity with project performance metrics (EVA, CPI, SPI). Bachelor's/master's degree in industrial or mechanical engineering (or equivalent military leadership and technical work experience). 10+ years of experience in industrial/manufacturing engineering or related roles. 3+ years in a supervisory level manufacturing or operations position. Proficiency in ERP systems, blueprint reading, and P&ID interpretation. Experience with Lean, ISO 9001, and MRP systems. Preferred Requirements: Six Sigma Green Belt Certification. Physical Requirements/Work Environment: Ability to lift objects up to 50lbs. Exposure to dust, odors, oil, fumes, and noise. Combination of office and shop environments. Safety glasses and steel-toe boots required. Note: This role offers a competitive compensation package.

Job Title: Operations Manager - Steel Fabrication Salary: $120,000 - $180,000 per year The Role We are seeking an experienced Operations Manager to oversee daily operations within a busy steel fabrication environment. This role focuses on coordinating production, scheduling, and quality to ensure projects are delivered safely, on time, and within budget. Day to day Manage daily operations within a steel fabrication facility Create and maintain shop-wide production schedules Coordinate production, quality, and project teams to meet deadlines and budgets Monitor progress, resolve delays, and improve workflow efficiency Identify risks, bottlenecks, and capacity issues and implement solutions Ensure safety, quality, and policy compliance Requirements 5+ years' experience in steel fabrication operations or production management Strong knowledge of fabrication processes and production scheduling Ability to read fabrication drawings and manage multiple projects Strong leadership, communication, and problem-solving skills Experience with ERP/MRP systems and Excel Apply Now To apply send an up-to-date resume to ***************************, or apply directly through this advertisement.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Learfield is seeking a proven General Manager (GM) to lead our Sports Properties team and serve as the primary Learfield liaison to the university's Athletics Department. This position plays a central role in overseeing the school's comprehensive athletics multimedia rights agreement and corporate partner platform, while building and sustaining trusted relationships across campus. As a highly visible leader, the GM is responsible for driving results, growing revenue, and ensuring a successful, long-term partnership between Learfield and the university. In this role, you will lead a high-performing team to deliver innovative, client-focused solutions that align with both Learfield's goals and the university's strategic vision. You'll manage day-to-day operations of the property, coach and develop staff, and foster a collaborative, accountable team culture. Success in this role requires a strong command of sponsorship sales, university partnerships, and operational excellence. You'll partner closely with regional and corporate stakeholders, university leadership, and brand partners to maximize revenue opportunities, uphold Learfield standards, and support the mission of college athletics. Key Responsibilities Serve as the primary liaison between Learfield and the university's Athletics Department, Athletic Director, and university leadership. Oversee the execution of the multimedia rights agreement and ensure alignment with the university's values, brand standards, and strategic priorities. Lead the property team, including sales and activation staff, providing coaching, performance feedback, and professional development. Achieve individual and team revenue goals by selling integrated sponsorship packages using traditional, digital, social, and experiential platforms. Cultivate and sustain strong relationships with local, regional, and national sponsors as well as key university stakeholders. Collaborate with the Team S/VP and corporate support teams (e.g., marketing, research, digital, legal) to optimize sales strategy and execution. Develop and manage annual budgets, business plans, and forecasts that ensure property-level accountability and financial performance. Represent Learfield in key meetings, campus initiatives, and local events to promote partnership visibility and university engagement. Model and foster a positive, inclusive, and team-first culture across the property and broader organization. Build and maintain strong relationships with university partners, athletic department staff, and internal stakeholders-serving as a trusted and respected representative of both LEARFIELD and the university. Minimum Qualifications: 8+ years of experience in sponsorship sales, sports marketing, or a related B2B revenue-generating role, with a strong track record of driving results. Demonstrated ability to lead teams and manage others, including experience hiring, coaching, and developing high-performing talent. Proven success managing complex partnerships and serving as a strategic liaison to executive-level stakeholders, ideally within sports, media, or higher education. Strong understanding of integrated marketing solutions, including traditional, digital, social, and experiential channels. Financial acumen to manage budgets, interpret performance metrics, and drive profitability. Comfortable navigating change and ambiguity in a fast-paced environment. Excellent relationship-building, presentation, and communication skills - able to influence and collaborate effectively across internal and external groups. Strong organizational skills and attention to detail; ability to manage multiple priorities and meet deadlines. High level of integrity, professionalism, and sound judgment. Preferred Qualifications: Previous experience working with or around collegiate athletics Bachelor's degree from an accredited four-year college or university Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act. Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Overnight Shift Monitoring Center Manager The team at Affiliated Monitoring protects millions of people by monitoring their security & fire alarm and medical alert systems. Our team currently has an opening for a full-time Manager position in our Houston, TX monitoring center. This is a critical position that will help manage our 24X7 operation in Houston and will be responsible for managing a team of approximately 15 Specialists. The position is primarily overnight and will require a 5X8-hour shift. Exact schedule and hours will be discussed during the interview process. Manage, motivate, train, and coach a team of approximately 15 Monitoring Center Specialists Create a positive work environment and inspire exceptional performance and growth Embody and exemplify Affiliated's Core Values Perform consistent and timely coaching in an organized and well documented manner Manage goals and progressive discipline procedures for your team Monitor calls for Quality Assurance and efficiency Effectively manage your team's performance in scheduling/attendance, call volume, and quality among other metrics Analyze data and leverage tools that provide actionable insights that drive performance, productivity, and optimal efficiency Handle escalated Customer Service inquiries and call overflow from the representatives Ensure proper and consistent communication across several different departments within the company and at times with Partners Proactively identify potential issues and recommend enhancements to implement best practices Manage tasks with minimal supervision Open and flexible to a dynamic work environment Ensure employee adherence to all departmental policies and procedures Handle alarms and calls during high-traffic periods based on queue management guidelines Provide Monitoring Center Supervisor duties as needed Requirements Must have excellent communication and interpersonal skills Leadership and people-centric skills and attitude Leadership experience in a customer service or call center environment is preferred Ability to collaborate with other departments to accomplish daily objectives Conflict Resolution Problem solving abilities Outstanding organizational and time management skills Candidate will have great attention to detail along with the ability to think quickly on their feet Ability to multi-task managerial tasks in a high paced environment Must have excellent computer skills and be able to learn and teach innovative technology Minimum HS Diploma/GED

Operations Supervisor - Commercial Landscaping The Operations Supervisor is responsible for overseeing daily field operations for commercial landscaping services, ensuring schedules, routes, safety standards, and financial performance are consistently met. This role requires a hands-on leader who is highly systems-savvy, safety-focused, and experienced in arboriculture. Key Responsibilities Optimize daily and weekly crew schedules and routing to maximize efficiency and service quality Utilize technology and operational systems to track performance, productivity, and gross margins Ensure accurate system tracking, reporting, and organization of operational data Maintain strict adherence to safety standards and actively promote a strong safety-first culture Oversee arboricultural operations and ensure work meets industry and regulatory standards Collaborate with leadership to drive operational improvements and accountability across teams Qualifications Certified Arborist or Certified Master Arborist (required) Strong understanding of commercial landscaping and arboriculture operations Tech- and systems-savvy with the ability to manage scheduling, routing, and performance tracking tools Experience using Aspire software preferred Demonstrated commitment to safety and risk management in field operations Strong organizational, leadership, and problem-solving skills

We are seeking an experienced and results-driven General Manager to lead and oversee all operations for our commercial waterproofing construction branch. This role is responsible for driving business development, managing project execution, leading teams, and ensuring profitability across all waterproofing services including below-grade waterproofing, building envelope systems, restoration, and related specialty construction work. The General Manager will take a hands-on leadership approach, ensuring operational excellence, safety compliance, customer satisfaction, and sustained business growth. Supervisory Responsibilities Recruit, interview, hire, and train field, project management, and office staff. Oversee daily branch workflows and operational performance. Provide timely performance evaluations and ongoing coaching. Manage employee discipline and termination in accordance with company policies. Duties and Responsibilities Develop and execute a strategic business plan to grow commercial waterproofing and building envelope services within the assigned region. Work to support business development efforts, by building relationships with general contractors, property owners, developers, architects, engineers, and consultants. Identify and pursue new market opportunities, bid projects, and expand service offerings. Oversee estimating, pre-construction planning, scheduling, staffing, safety, and field execution of waterproofing projects. Ensure projects are completed safely, on schedule, within budget, and in compliance with contract documents and specifications. Collaborate with estimating and operations teams to develop competitive proposals, pricing strategies, and budgets. Maintain full profit and loss (P&L) responsibility, including forecasting, budgeting, job cost control, billing, payables, receivables, and financial analysis. Monitor job cost reports and implement corrective actions to improve profitability and productivity. Ensure compliance with all safety, legal, insurance, and regulatory requirements related to commercial construction and waterproofing operations. Oversee procurement of materials, equipment, subcontractors, and specialty vendors. Actively communicate with executive leadership and other General Managers to align branch goals with companywide initiatives. Face of the operations team within the industry and trade organizations within industry and trade organizations such as ICRI, CSI, BOMA, IFMA, and other construction-related associations. Promote a culture of safety, accountability, quality workmanship, and customer service throughout the organization. Required Skills and Abilities Proven leadership experience in commercial waterproofing, building envelope, restoration, or specialty construction. Strong sales and business development skills with the ability to grow existing accounts and secure new commercial projects. Experience managing large field workforces and office teams, including superintendents, project managers, foremen, and support staff. In-depth understanding of waterproofing systems, construction methods, scheduling, labor management, and job site logistics. Strong financial acumen, including budgeting, forecasting, job cost analysis, and construction accounting systems. Demonstrated ability to manage subcontractors, suppliers, and material procurement. Excellent communication, presentation, and negotiation skills. Ability to mentor and develop leadership talent within the organization. Strong organizational skills with the ability to manage multiple complex projects simultaneously. Proficiency in Microsoft Office and construction software (estimating, project management, and job cost systems). A performance-driven leadership style with the ability to translate company strategy into measurable results. Education and Experience Minimum of 15 years of experience in commercial construction, with a strong preference for waterproofing, building envelope, or specialty trades. Bachelor's degree in Construction Management, Engineering, or a related field required; MBA or advanced degree preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 15 pounds as needed. Ability to travel up to 25% of the time to job sites, client meetings, and regional offices. This job description is not intended to be a comprehensive list of duties, responsibilities, or activities. Duties may change at any time with or without notice.

Developed by OKO Group and The Bastion Collection, Seia is set to redefine fine dining and luxury hospitality in Miami. Located on the 54th and 55th floors of 830 Brickell, Seia offers elevated Italian cuisine that combines timeless flavors with contemporary innovation. Seia Club, situated above the restaurant, is an exclusive, invitation-only members' space offering privacy, social connections, and bespoke concierge services. With stunning views over Biscayne Bay, Seia focuses on delivering exceptional culinary, cultural, and community experiences. The General Manager supports the overall leadership and daily operations of SEIA, ensuring flawless execution across all front-of-house service teams. This role is responsible for upholding SEIA's brand standards of excellence, consistency, and hospitality through hands-on management, training, and operational discipline. The General Manager works directly with the Director of Operations to maintain a seamless guest experience and consistent operational performance across all outlets. Your Responsibilities: Oversee and execute service operations across all front-of-house departments, ensuring alignment with SEIA brand and service standards. Maintain and enforce brand-aligned systems, procedures, and service rituals that ensure consistency across all shifts and service periods. Establish, track, and evaluate key service metrics, identifying opportunities for improvement and coaching team leads toward measurable results. Partner with the Director of Operations to develop management talent, promote accountability, and foster a culture of professionalism and warmth. Manage the scheduling process for all front-of-house teams, ensuring appropriate coverage, labor efficiency, and compliance with budgeted guidelines. Support daily staffing adjustments and monitor labor in real time to maintain operational balance and service quality. Ensure guest satisfaction and issue resolution through proactive floor presence and thoughtful service recovery. Collaborate with the culinary team to ensure smooth coordination between front and back of house during all meal periods and events. Participate in daily lineups, pre-shift briefings, and training sessions to reinforce communication and operational readiness. Maintain compliance with all health, safety, and sanitation regulations. Support the Director of Operations with administrative duties, reporting, and performance tracking as needed. Your Qualifications: 5+ years of leadership experience in high-volume, fine dining, or luxury hospitality environments. Strong understanding of service operations, labor management, and guest service excellence. Demonstrated ability to lead, coach, and motivate diverse teams. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple priorities while maintaining calm, professional composure. Flexible availability, including nights, weekends, and holidays. Commitment to operational excellence and continuous improvement. What We Offer: Comprehensive Medical, Dental, and Vision Insurance Pre-Tax Commuter Benefits Employee Assistance Program Pet Insurance Discounts Benefits Hub Discounts Family Meal Provided Miami Members Hospitality LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Miami Members Hospitality LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Miami Members Hospitality LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Miami Members Hospitality LLC.

General Manager - Waterproofing, Restoration & Roofing Compensation: $150,000k+ Total Potential (Base + Performance Bonuses + Incentives) Benefits: Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Company-provided vehicle, phone, and laptop Professional development and advancement opportunities Company Overview Tiello is partnered with a leading waterproofing and restoration based in TX, in their search for an General Manager to oversee and grow their branch operations across the region. Role Summary The ideal candidate will have 10+ years of leadership experience in waterproofing or restoration and will be responsible for managing P&L, driving revenue growth, and building strong operational teams. This is a high-impact leadership role with significant opportunity to scale branch operations and contribute directly to the company's long-term success. Project Type Waterproofing & Restoration Facade Restoration Masonry Repair Concrete Repair Specialty Building Envelope Services Job Responsibilities Lead branch operations and oversee all project delivery from start to finish Manage P&L, forecasting, budgets, and operational efficiency Recruit, mentor, and develop project management and field staff Build and maintain strong client relationships while expanding service offerings Drive branch revenue growth through operational excellence and market development Ensure strict compliance with safety standards and quality control measures Collaborate with executive leadership to set branch goals and growth strategy Travel as needed to oversee projects and meet with clients Qualifications/Requirements Minimum 10+ years of leadership experience in waterproofing or restoration Demonstrated success in growing branch/divisional operations Strong financial acumen with proven P&L management expertise Excellent communication and leadership skills with a focus on accountability and results Ability and willingness to travel as required Eligible to work in the U.S. Legal & EEO Language Tiello LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

Organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates. If you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an Store Manager, Assistant Store Manager, Manager, Assistant, Store Leader, Operations, Retail

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. Youre responsible for driving profitable sales growth through all aspects of the store including; customer and product operation Assistant Manager, Manager, Customer Experience, Assistant, Leader, General Manager, Management

The Assistant General Manager manages the day-to-day operation of the store as a Manager On Duty in conjunction with the management team to maximize sales and customer service. They assist the General Manager with overseeing the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability. Roles and Responsibilities Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. Operates the store as the Manager On Duty in conjunction with the management team. Maintains the physical security of the Books-A-Million store they are assigned, and in doing so is a key-holding member of management. Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. Maintains category merchandising and cleanliness and ensures operational efficiency. Assists General Manager with interviewing, hiring, and onboarding new talent. Trains and develops Associates and Leads. Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. Consults with the General Manager on associate performance. Drops off bank deposit and pick up change order as needed. Picks up café grocery supplies (milk, baked goods, etc.) as needed. Creates schedules and daily agendas to match store business needs. Performs other duties as assigned. Scheduling Requirements All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. All managers are Full Time and may work up to 45 hours per week. Core Competencies Interpersonal Skills Team Management and Development Action Orientation Strong verbal and written communication skills Qualifications and Education Requirements 21 years of age or older High school diploma or equivalent, some college preferred Previous experience in a supervisor role Strong customer service skills Demonstrated ability to act in a mature and conscientious manner Ability to supervise a large number of associates Strong decision-making, communication, and merchandising skills Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements Must be able to stand and walk for extended periods of time Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities Must be able to lift or team lift objects up to 50 lbs., with or without assistance Must be able to communicate using speech, sight, and sound with or without an assistive device Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations