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  • Service Delivery Manager - Apple Information Security

    Apple 4.8company rating

    Service manager job in Seattle, WA

    **Role Number:** 200*********** Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We're a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other's ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it! We are seeking a strategic and results-oriented leader in Service Delivery to drive and advance our security service portfolio, ensuring consistent delivery excellence, operational efficiency, and customer satisfaction. This role will drive the evolution, optimization, and continuous improvement of our security service offerings, aligning capabilities with business objectives and emerging security needs. The ideal candidate will possess a strong blend of technical or security expertise, leadership skills, and a customer-centric approach. **Description** The Service Delivery Manager will be responsible for influencing and driving transformational change to across the organization. This is an opportunity to play a key role in shaping the future of our service offerings. You must be passionate about service excellence and continuous improvement. **Minimum Qualifications** + Demonstrated ability to manage, lead, and inspire teams while driving transformational organizational change + Expertise with service delivery management; overseeing the end-to-end delivery of managed services + Experience leading teams in a matrixed environment including working with security engineering, engineering managers, software developers, and other cross-functional teams + Strong problem solving skills; with the ability to lead through ambiguity to deliver incremental value to our customers + Exceptional communication and presentation skills **Preferred Qualifications** + Experience in leading an MSP (managed service provider) or MSSP (managed security service provider) organization + Expert knowledge of service management frameworks (e.g. ITIL) and security best practices. + CISSP and related security certifications is a plus Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
    $107k-143k yearly est. 6d ago
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  • Transportation Operations Manager

    Amazon.com, Inc. 4.7company rating

    Service manager job in Lacey, WA

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in out sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Supervisory Responsibilities: Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation Responsible for the overall safety, quality and performance and customer experience of your region Carry out supervisory responsibilities in accordance with the organization's policies and procedures Accountability for meeting and exceeding operational goals Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs Mentor, train and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network Travel up to 50% may be required Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Basic Qualifications 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications * 1+ years of performance metrics, process improvement or lean techniques experience * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81.9k-150.1k yearly 6d ago
  • Director Of Service Operations - HVAC, Plumbing, Refrigeration and Sheet Metal - Industrial and Commercial

    Gryphon Oakwood

    Service manager job in Seattle, WA

    Gryphon Oakwood are currently working on a Director of Service Operations to lead and optimize all aspects of the service business for a leading mechanical contracting and service organization with a strong reputation across the Pacific Northwest. Specializing in HVAC, plumbing, refrigeration, and sheet metal systems for industrial and commercial facilities. The ideal candidate will have experience in driving operational excellence, financial performance, safety, collaboration, and innovation. Qualifications 5+ years of progressive leadership experience in mechanical contracting or building services (HVAC, plumbing, refrigeration, or related fields). Proven track record managing large-scale commercial and industrial service operations. Strong financial acumen with experience overseeing budgets, forecasts, and P&L performance. Excellent leadership, communication, and team development skills. Ability to think strategically while executing tactically in a fast-paced, dynamic environment. Proficiency in service management software and operational technologies. Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered. Key Responsibilities Provide strategic leadership and direction for all service operations across HVAC, plumbing, refrigeration, and sheet metal divisions. Oversee day-to-day service delivery, scheduling, dispatch, maintenance contracts, and emergency response operations. Drive operational efficiency through process improvement, technology integration, and resource optimization. Manage P&L performance, develop annual budgets, and ensure profitability targets are met or exceeded. Lead, mentor, and develop a team of service managers, technicians, and administrative staff. Collaborate with sales and project teams to ensure seamless coordination between service and construction divisions. Foster a safety-first culture and ensure compliance with all regulatory standards and company policies. Build and maintain strong relationships with key clients, vendors, and partners to ensure superior service quality and customer satisfaction. If this role is of interest please reach out to Edward Davey (*******************************)
    $111k-166k yearly est. 3d ago
  • Ticket Sales & Service Director: Lead Revenue & Fans

    Learfield Amplify 4.2company rating

    Service manager job in Seattle, WA

    A leading sports organization in Seattle is seeking a Senior Director, Ticket Sales & Service to lead the ticket sales team for the University of Washington. This role entails training, mentoring, and motivating the sales staff to meet annual sales goals. The director will oversee season ticket sales, manage a client base, and collaborate with the university's leadership team on revenue generation strategies. Ideal candidates should possess extensive experience in sports sales management, strong leadership skills, and a proven track record in maximizing ticket sales revenue. #J-18808-Ljbffr
    $129k-162k yearly est. 2d ago
  • Shared Services Supervisor

    Telecon

    Service manager job in Tacoma, WA

    As Telecon continues to expand in the US, we are seeking a highly organized and proactive Supervisor of Shared Services that will serve as our local point of contact for Real Estate, Fleet, and Procurement functions. This role will act as the “feet on the ground,” ensuring operational alignment with corporate standards while supporting the unique needs of our growing regional operations. Responsibilities: Real Estate Support Coordinate with the corporate Real Estate team to support site selection, lease management, and facility maintenance, including but not limited to oversee the execution of maintenance and repair operations for the facilities.. Act as the local liaison for contractors, landlords, and service providers. Ensure compliance with safety, security, and regulatory requirements at all regional facilities. Fleet Management Support fleet operations including vehicle assignments, maintenance scheduling, and incident reporting. Monitor fleet utilization and ensure alignment with operational needs. Liaise with vendors for repairs, inspections, and vehicle procurement. Procurement Coordination Facilitate local purchasing activities in alignment with corporate procurement policies. Support vendor relationships and assist with sourcing needs specific to the region. Monitor inventory levels and coordinate with teams to optimize supply availability. General Duties Provide hands-on support for regional projects and initiatives. Identify and escalate operational challenges or opportunities for improvement. Collaborate with cross-functional teams to ensure seamless execution of support services. Qualifications: Minimum 5 years of experience in operations, facilities, fleet, or procurement roles. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Familiarity with Canadian corporate practices is an asset. Valid driver's license and willingness to travel locally as needed. IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION! ******************************** AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED. What we have to offer: A dynamic work environment where you can develop your potential - Training provided for technical positions. Health & Safety first: this is our number one priority. Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background. We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. WELCOME TO TELECON We Connect People. We Connect the World. Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. For more information on Telecon, visit *********************** or follow us: LinkedIn: @Telecon Facebook: @Telecon X: @TeleconGroup Instagram: @Telecongroup YouTube: Telecon Group
    $44k-73k yearly est. 5d ago
  • Property Operations Manager

    CV Resources 4.2company rating

    Service manager job in Bellevue, WA

    CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced Operations Manager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience. Key Responsibilities: Serve as a central resource and operational liaison between property sites and senior leadership. Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations. Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools. Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance. Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting. Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery. Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations. Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use. Monitor operational KPIs and compliance benchmarks across the portfolio. Support due diligence, onboarding, or transitions for new properties. Qualifications: Bachelor's Degree required (Business, Real Estate, Finance or related field preferred). Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred. Expert-level proficiency in Yardi Voyager and RentCafe required. Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management. Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling). Experience with Yardi P2P or similar purchase order/invoice systems. Proven ability to train, mentor, and support site teams in fast-paced environments. Outstanding communication and problem-solving skills. Customer-service mindset with a focus on accountability and results. Entrepreneurial mindset to drive operational efficiencies and key performance indicators. Ability to multi-task in a fast-paced environment. Highly Organized with ability to develop and maintain standard operation procedures. Desire to help and service the team through training and mentorship. A team player who brings positive energy and leadership across departments. Comfortable in both strategic and hands-on execution roles
    $66k-115k yearly est. 3d ago
  • Senior Manager, Mergers & Acquisitions (exit readiness) Chicago; Dallas; Los Angeles; Minneapol[...]

    West Monroe Partners, LLC 4.3company rating

    Service manager job in Seattle, WA

    Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr
    $229.8k-270.3k yearly 3d ago
  • Hotel Manager, National Geographic Quest

    Lindblad Expeditions 4.6company rating

    Service manager job in Seattle, WA

    WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the Exhilaration of Discovery. ABOUT THE ROLE The Hotel Manager is responsible for overseeing all staff and functions within the Hotel, Galley, and Bar departments which include guest cabins, laundry, dining room service, bar, lounge and the galley. Also includes some shore-side guest activities such as beach barbeques. This position works 12 hours per day, approximately 8 weeks on, 4 weeks off rotational schedule. RESPONSIBILITIES Supervisory Directly supervisesóra employees in the following positions: Sr. Steward, Stewards, Bartender and Head Chef. Monitors and conducts performance evaluations throughout the year, conducts performance reviews of contract stewards each rotation, and performs annual written performance evaluations Permissions. Trains Senior Stewards, Stewards and Bartenders in all aspects of their job performance. Oversees training of Head Chefs. Occasionally may train other Hotel Managers. Responsible for maintaining CDC standards and coordinating efforts with Head Chef and other department heads onboard. Administration Oversees the departmental budget; plans the budget and approves expenditures within established guidelines. Ensures all hotel departments have necessary supplies on a timely basis, monitors stock on hand, manages all inventories for the hotel department, including Global Market. Ensures accuracy and timely completion of crew and guest accounts from the bar, Global Market, and dining room prior to completion of the voyage, including Hotel Manager Voyage Report. Ensures that the menu, quality of food served, guest service, and cabin cleaning are in keeping with Company standards. Guest/Public Relations Participates in various onboard social functions (Captains Welcome Aboard and Farewell Nights) as well as participates in guest activities such as recaps, dining with guests, Global Market, barbeques, etc. Safety & Security A member kato the medical team. Participates in on board safety training, meetings and drills, as directed by the Captain, including fire, abandon ship, man overboard, flooding and medical emergencies. Participates in shoreside training as required by the company. Familiar with the ISM codes and requirements. Maintains familiarity with all duties under the company Safety Management System and Emergency Station Billet duties. Additional Duties Must possess the ability to effectively present information in one‑on‑one and small‑group situations and to effectively respond to questions from groups of managers, clients, customers, and the general public. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. DESIRED SKILLS AND QUALIFICATIONS Minimum of 1 year experience as a Hotel Manager on a passenger vessel. Crisis management skills; ability to act quickly with confidence exercising sound judgement. Possess professional demeanor; ability to use appropriate levels of tact and courtesy. Strong time management skills; able to handle multiple tasks, set priorities, and meet deadlines. Experience with Lotus or Excel, and Word, in Windows environment. Can effectively present information in one‑on‑one and small‑group situations and respond to questions from managers, clients, customers, and the general public. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. LICENSING / CERTIFICATES STCW Basic Safety Training required. STCW Crowd Management required. STCW Crisis Management & Human Behavior required. STCW Maritime Security Awareness required. Current First Aid/CPR/A risusinit required. Alcohol Server Training (OLCC) required. USCG Medical Certificate required. TWIC required. Vessel Sanitation Public Health (CDC) preferred. COMPENSATION $361 - $387 a day. Target salary range listed is based on experience/vessel and reflects the total daily compensation. Breakdown of the total compensation range: $361 - $387 base daily rate + 10% vacation pay. Annual bonus opportunity target: 10%. EMPLOYMENT REQUIREMENTS In compliance with U.S. Coast Guard Regulations, 46 CFR Parts 4, 5, and 16, required drug tests: post‑offer prior toagod start date, random, reasonable cause, and serious marine incident per U.S. Federal guidelines. Pre‑offered background check; employment contingent upon results of this screening. Post‑offered physical examination; employment dependent on fit for sea duty. Continued employment is dependent on consent to and passing these tests. Lindblad Expeditions recommends all new hires be up to date with vaccines prior to the first day of employment and receiving yearly boosters when eligible, including those that protect against COVID‑19. All crew must comply with all Crawler country‑specific vaccination requirements. BENEFITS Vacation Pay (10% of the daily rate for each day worked) Health insurance including Medical, Dental, Vision 401(k) plan with employer match Room and board when scheduled Travel Expenses Paid Travel benefits for employees and their family Uniforms Provided Training Opportunities COMMUNICATION SKILLS Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate-both in writing and orally-with a professional demeanor. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The physical demands per position are described in the Job Analysis sheet and are available to all applicants upon request. COMPENSATION STATEMENT Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region, town or cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay. EQUAL OPPORTUNITY EMPLOYER STATEMENT At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels Department they belong. Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status. #J-18808-Ljbffr
    $361-387 daily 2d ago
  • Service Delivery Manager

    Aqualis

    Service manager job in Olympia, WA

    About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water. Description Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair. Performing general environmental maintenance activities. Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer. Disposing of sediment, trash, and debris from stormwater systems. Performing physical labor in a variety of weather conditions. Completing maintenance & inspection reports and tracking crew expenses Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW) Position Requirements Basic requirements: Background check and drug test are part of the pre-employment process Ability to acquire and maintain a DOT Health Card; Ability to maintain insurable status under the company's auto policy Possess an analytical approach to stormwater drainage management Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.) The ASDM must be willing to travel and be away from home 4-5 days per week Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs Location Olympia, WA Category Environmental Services Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Number of Openings 1 Base Compensation Min $22.00 / Hr. Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality. We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law. Tags Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance This position is currently accepting applications.
    $22-24 hourly 6d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Kirkland, WA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago
  • Senior Area Manager, Community - USA West

    Arc'Teryx Limited

    Service manager job in Seattle, WA

    Your Opportunity at ARC'TERYX: As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs. While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities. This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required. Meet Your Future Team: We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community. If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings Event & Experience Leadership Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence Relationship & Partnership Management Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact Media & Amplification Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach People Leadership & Team Development Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making Measurement & Reporting Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment Providing insights and recommendations to continuously improve strategy, execution, and impact Sharing success stories and learnings across the broader North American team Here are some of the things you could be working on in the future: Develop regional event and partnership calendars to support Brand investments Manage national ambassador and seeding framework Quarterly community performance reports Project ownership of Academy Light experiences in the US East region Deliver data as part of a scorecard process to support brand expansion into new markets Are you our next Senior Area Manager, Community - US East role? You have a bachelor's degree in Marketing, Communications, Business or a related field You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs You have a strong background in event leadership, from concept through to execution and measurement You have demonstrated success in managing and developing people in high-performance environments You have experience with ambassador, athlete, or influencer relationship management You are proficient in budget management, paid media allocation, and ROI analysis You are excellent communication, storytelling, and cross-functional leadership skills You have a deep understanding of the outdoor and mountain town community landscape in Canada You have a passion for the outdoors, sustainability, and the Arc'teryx ethos $124,000 - $155,000 a year A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. #J-18808-Ljbffr
    $124k-155k yearly 3d ago
  • Commercial Operations Manager

    Oldcastle Infrastructure 4.3company rating

    Service manager job in Auburn, WA

    Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary The primary role of the Commercial Operations (CommOps) Manager is to oversee the total order lifecycle for the site. The CommOps Manager will be responsible to direct sales, customer service, and project management teams to process orders, communicate with customers, and work with internal stakeholders efficiently and effectively. They will work closely with the engineering, production, and transportation teams to resolve any customer service, schedule, or contract issues. The CommOps Manager will also work with regional finance and the credit and collections team to help resolve any payment disputes or past due customers. Job Location This position will be based in Auburn, WA. Job Responsibilities Build & lead commercial team to effectively manage the customer experience; oversee quoting, order management and fulfillment, and customer service standards. Understand order-to-cash cycle and take ownership of monthly financial goals Develops, implements, and streamlines processes to manage sales orders Effectively forecast shipments on a monthly, quarterly, and annual basis Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams. Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs Works closely with other departments to drive schedule attainment and resolve customer service issues Proactively minimize, respond to, and negotiate escalated customer back charges Manages the change order process to minimize project scope-creep Assumes overall responsibility to deliver orders on-time and on budget Works closely with Production, Warehouse, Procurement & Sales teams to develop and participate in an effective S&OP process Other duties as assigned. Job Requirements BS degree or equivalent industry experience required; MBA preferred 5 + years sales and/or operations management experience in industrial or construction environment preferred Demonstrated ability to read and understand blueprints and contracts Strong business and financial acumen that translates to sound, profitable sales, and business decisions Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software. Process improvement or lean manufacturing certification is preferred Job Compensation Target yearly salary is $110,000.00 to $120,000.00 Target yearly bonus is 15% Vacation hours of two weeks per year Sick leave benefits up to 56 hours per annum 401k plan Short-Term and Long-Term Disability benefits Eleven paid holidays per year Annual Community Volunteer paid day What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability-
    $110k-120k yearly 4d ago
  • General Manager

    Sequence Systems

    Service manager job in Seattle, WA

    General Manager - Fire Protection (Sprinkler / Alarm / Suppression) Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead a flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients across the Pacific Northwest. Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead the flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients with multiple operations across the Pacific Northwest. This is a unique opportunity to step into a true leadership seat - overseeing construction and service operations for a well-established and rapidly expanding business with a clear long-term vision and strong backing. Reporting directly to the President & CEO, the General Manager will lead a multi-division operation spanning fire sprinkler, alarm, and special hazards/suppression, while driving profitability, accountability, operational discipline, and culture as the company scales through both organic growth and acquisition. The Opportunity This role is best suited for a leader who thrives in the field-facing realities of construction / install and design operations, while also maintaining the financial and leadership discipline required to run a sophisticated, project-driven business. You'll be fully embedded in the Seattle office and responsible across job sites - earning trust with both the office and field teams, strengthening internal alignment, and building the systems and leadership rhythm needed for long-term performance. Key Focus Areas You will own the branch across: Operational leadership across construction + service divisions Team culture + performance, mentoring managers and strengthening accountability Financial outcomes, including job-cost discipline, forecasting, rebudgeting, billing accuracy, and margin protection Project execution rigor, including project reviews, kickoff cadence, post-mortems, and site engagement expectations Business development support, including bid review, estimating discipline, and sales team accountability Systems & scalability, improving workflows and continuing optimization within Acumatica (ERP) and related tools What We're Looking For We are seeking a seasoned operational leader with deep fire sprinkler construction knowledge and the credibility to lead from the front. The right individual will have: 10+ years progressive leadership in construction operations, project management, or branch leadership Strong preference for leaders with hands-on exposure across multiple areas: field + design + estimating + purchasing + sales + leadership A proven history of building teams, stabilizing performance, and driving an accountable and respectful culture Strong financial and project controls understanding (job-cost, forecasting, billing discipline, margin management) Fire sprinkler / alarm / suppression expertise is required (candidates without relevant industry experience will not be considered) What We're Looking For We are seeking a proven operational leader with deep fire protection experience - someone who can run the business, lead a team, and protect margin through process discipline. You will take full responsibility for branch performance across the organization's core departments and operations. You'll drive operational cadence, strengthen systems, mentor managers, and partner directly with executive leadership to build a stronger, scalable platform with double revenues projected in four years. Culture, Leadership, and the “Why” The organization possesses a deeply held set of values. Respect, integrity, accountability, and collaboration are more than aspirations - they are embedded in how the team leads, communicates, and makes decisions. This is a company that takes pride in doing things the right way: supporting employees, honoring customer commitments, and building long-term client relationships. Leadership encourages a team-first culture where people are trusted, developed, and supported. And where expectations are clear and consistent. At its core, this is a business led with deep respect for the designers, installers, technicians, project managers, and field teams who deliver this work every day. As the organization grows, this role requires a leader who can protect what makes the culture strong - while also strengthening operational discipline, improving internal alignment, and driving results through structure and consistency. This is a leadership seat where character matters. Success requires a leader who builds trust intentionally, holds people accountable respectfully, and creates a workplace where pride, professionalism, and mutual respect are the operating standard. This in mind, we are seeking a seasoned, results-oriented leader with a passion for people, performance, and craftsmanship. The right individual will bring the operational strength to run the business, the financial discipline to manage risk and margin, and the leadership maturity to elevate a multi-division team. This role is not about sitting behind a desk - it requires visible leadership, presence in the operation, and credibility across both office and field. The ideal candidate would have 10+ years of leadership experience in landscape services or a related field, including full P&L ownership at or above $10 to 15M, be calm under pressure, clear in communication, and consistent in decision-making. Capable of leading teams through growth while maintaining stability, performance, and culture. Prior exposure across multiple disciplines within fire protection (sprinkler construction, design, estimating, special hazards, alarm, inspections/testing, deficiency work, etc.) is strongly preferred. This is an excellent opportunity to join a well-capitalized organization with a loyal commercial client base and a strong platform for expansion across West Coast markets. The position could be ideal for a senior leader ready to take full ownership of a high-performing branch or a talented rising operational leader prepared to step into full GM responsibility with the support of an experienced executive team. Compensation and benefits are highly competitive and include a foundational base salary plus a performance-based bonus opportunity (typically up to 30% to 40%). The role also includes a company vehicle (or vehicle allowance) with a fuel card, along with PTO and paid holidays. A full benefits package is provided, including health coverage (100% premium paid), along with dental, vision, and life insurance. The organization also offers 401k with match and strongly supports ongoing professional growth through NICET certification support, leadership development, and continuing education. Relocation would also be available for the right individual into the region. Apply here, through our corporate website at: ************************* or submit to: Sequence Staffing 2008 Opportunity Drive, Suite 150 Roseville, CA 95678 Phone: ************ Email: ************************* “Sequence: Where a handshake still means everything.”
    $68k-128k yearly est. 4d ago
  • General Manager

    Hutchinson Consulting

    Service manager job in Seattle, WA

    GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.
    $68k-128k yearly est. 3d ago
  • Design Studio Manager

    Nayamode

    Service manager job in Redmond, WA

    We are seeking a highly experienced Design Studio/ Production Manager to lead production operations for a fast-moving creative team delivering a high volume of complex content. This is a hybrid role between a Design Studio Manager and Production Manager, responsible for driving workflows, quality control, delivery, and execution excellence across a wide range of assets - including PowerPoint decks, live productions, print and production design, executive events, conferences, and large-scale internal communications. This is not a traditional design agency environment. While agency experience is valuable, the work leans heavily toward scientific education rather than marketing or PR, and the team operates within a flat organizational structure. Success in this role requires someone who is comfortable leading execution without rigid hierarchy and who can collaborate seamlessly with designers, subject-matter experts, and senior executives alike. Key Responsibilities Production & Workflow Leadership Plan, organize, and maintain production schedules across multiple concurrent initiatives Assess project scope and resource requirements, ensuring efficient utilization of creative talent Own delivery timelines and ensure milestones are consistently met Drive executional excellence while maintaining a collaborative, high-trust team culture Creative & Technical Collaboration Partner closely with designers (graphic, 3D, motion, UX/UI, video) to coach for high-quality execution Work with Quantum Subject Matter Experts and technical stakeholders to ingest complex information and translate it into accessible, high-impact content Maintain quality standards across all deliverables, with a strong focus on scientific accuracy and clarity Executive & Live Production Support Support workstreams involving C-level executives and CVP-level leadership Manage production for executive events including roundtables, quarterly all-hands, conferences, trade shows, and live productions Oversee logistics, run-of-show planning, and execution for live and hybrid events Financial & Operational Management Open and manage Purchase Orders (POs) Oversee production budgets and vendor relationships Ensure financial accountability across all projects Qualifications & Experience 10+ years working with creative professionals (graphic, 3D, motion, UX/UI, video production) Demonstrated experience supporting C-suite and senior executives Proven success operating in fast-paced, deadline-driven environments with high quality standards Strong proficiency with Microsoft tools and project management platforms Working knowledge of Adobe Creative Cloud, Figma, and 3D production pipelines Experience with live production strongly preferred Background in scientific education, journalism, or digital news is a significant plus Comfortable driving execution within a flat team structure and operating effectively at all organizational levels
    $46k-132k yearly est. 1d ago
  • General Manager, Hydra Health Coffee

    HHP

    Service manager job in Seattle, WA

    About Hydra Health Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop within a healthcare facility in the Capitol Hill neighborhood of Seattle. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with Washington health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required Washington State food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet Washington State Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid Washington Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines, grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements 3+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of Washington food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-10+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across the West Coast and nationally
    $70k yearly 4d ago
  • Market Area Manager - Yakima, WA

    Credit Acceptance 4.5company rating

    Service manager job in Seattle, WA

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Fluently speak, read, and write both English and Spanish Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $37k-51k yearly est. 2d ago
  • Transportation Operations Manager

    Amazon 4.7company rating

    Service manager job in Lacey, WA

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in out sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Supervisory Responsibilities: - Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation - Responsible for the overall safety, quality and performance and customer experience of your region - Carry out supervisory responsibilities in accordance with the organization's policies and procedures - Accountability for meeting and exceeding operational goals - Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs - Mentor, train and develop teammates for career progression and learning - Ability to develop and share best practices across the shifts and network - Travel up to 50% may be required - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81.9k-150.1k yearly 6d ago
  • Expedition Hotel Manager - Travel, Benefits & Leadership

    Lindblad Expeditions 4.6company rating

    Service manager job in Seattle, WA

    A leading expedition travel company is seeking a Hotel Manager to oversee staff and functions within hotel departments on board their vessels in Seattle. This role includes responsibilities in guest relations, administrative duties, and safety protocols, while ensuring high-quality standards are met. Ideal candidates have experience managing hotel operations on a passenger vessel and hold necessary safety certifications. Competitive compensation between $361 - $387 daily plus benefits is offered. #J-18808-Ljbffr
    $361-387 daily 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Seattle, WA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago

Learn more about service manager jobs

How much does a service manager earn in Lakewood, WA?

The average service manager in Lakewood, WA earns between $52,000 and $144,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Lakewood, WA

$86,000

What are the biggest employers of Service Managers in Lakewood, WA?

The biggest employers of Service Managers in Lakewood, WA are:
  1. TrueBlue
  2. PBK
  3. Columbia Bank
  4. Low Income Housing Institute
  5. Baker Tilly
  6. SWS Group PC
  7. City of Tacoma
  8. Larson Motors
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