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  • Catering & Premium Service Manager

    Aramark 4.3company rating

    Service manager job in Farmville, VA

    The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
    $67k-114k yearly est. 2d ago
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  • Service Manager

    Employment Boost

    Service manager job in South Boston, VA

    A well-established company in the transportation services industry is seeking a fleet maintenance manager in the South Boston, Va area. Highlights of this role: Manage day-to-day fleet service operations Lead and mentor shop technicians Strong focus on preventative maintenance and DOT compliance Competitive compensation with long-term growth opportunity Candidates Must Have: Associates degree, tech school, or equivalent work experience. 5+ years of maintenance experience. 3+ years of leadership experience Experience working on diesel heavy trucks Dry bulk trucking experience, preferred.
    $57k-95k yearly est. 2d ago
  • General Manager - Kia of Lynchburg

    Berglund Ford Inc.

    Service manager job in Lynchburg, VA

    Berglund Automotive is seeking an experienced Automotive General Manager to oversee operations at our Kia dealership in Lynchburg, Virginia. The ideal candidate will have a proven track record in the automotive industry and be able to lead and motivate our team to achieve our goals. Responsibilities Lead, mentor, and motivate a team of sales, service, and administrative professionals to achieve retention and performance goals. Manage the dealership's financial performance, including budgets, forecasting, and profit maximization. Develop and implement sales strategies, marketing campaigns, and promotional activities to boost revenue and market share. Ensure the highest level of customer service and satisfaction, making sure that every customer interaction is a positive one. Oversee inventory levels, pricing, and procurement to maintain a well-balanced and profitable vehicle inventory. Ensure compliance with all local, state, and federal regulations, as well as company policies and standards. Requirements Proven dealership management experience in Kia, Hyundai, or Nissan, including a strong track record of success. Strong financial acumen and the ability to analyze and interpret financial data. Excellent leadership and team-building skills. Exceptional communication and customer service skills. Knowledge of automotive industry trends and emerging technologies. Experience with dealership management software and tools. Benefits Competitive salary and performance-based bonuses. Health and retirement benefits. Ongoing professional development opportunities. A supportive and collaborative work environment. The opportunity to make a significant impact on our dealership's success About Berglund Automotive: Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. Dedicated to providing exceptional vehicles and service to our valued customers, we are looking for talented leaders to join our expanding dealership network to contribute to our continued success. Berglund Automotive and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability. #J-18808-Ljbffr
    $48k-92k yearly est. 1d ago
  • General Manager

    Sun Tan City-Metallic Tan

    Service manager job in Lynchburg, VA

    Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Dental insurance Health insurance Opportunity for advancement Vision insurance Employment growth opportunities Competitive Wages based on experience and abilities Flexible Scheduling. Competitive bonus plan. Employee discount on products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position contributes to Sun Tan City's success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience. Tasks & Responsibilities Developing and coaching employees to provide amazing client experiences. Following up swiftly on client concerns and issues. Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume. Displays a client comes first attitude by holding team members accountable for quality client service. Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs. Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City. Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations. Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon. Manages salon staffing levels to ensure employee development and maintain salon operational requirements. Adherence to applicable wage and hour laws for non-exempt team members and minors. Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management. Utilizes financial reports to identify and address trends and issues in salon performance. Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance. Manage ongoing sales. The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum) The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs. Experience College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Strong knowledge of client service techniques and operational practices. Strong problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills Ability to prioritize and delegate. Physical Requirements Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. #J-18808-Ljbffr
    $48k-92k yearly est. 4d ago
  • Retail Senior Store Manager

    Fedex Office 4.4company rating

    Service manager job in Roanoke, VA

    The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. Relocation assistance available (eligibility and benefit details determined per company policy) GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members Share ideas and use Quality Improvement tools in order to improve the business MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ...@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $91k-120k yearly est. 2d ago
  • General Manager

    Bealls Outlet 4.2company rating

    Service manager job in Lynchburg, VA

    Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory Hire, train, develop, and supervise staff Provide staff with feedback, coaching, and performance evaluations Coordinate daily staffing and staffing schedules Ensure the store complies with outlined safety policies and procedures as well as state and local health regulations Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis #J-18808-Ljbffr
    $36k-51k yearly est. 2d ago
  • General Manager

    Papa John's International, Inc. 4.2company rating

    Service manager job in Lynchburg, VA

    Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect? Shenandoah Valley Pizza is a well-respected operator of Papa John's restaurants in Virginia and West Virginia, and we're recruiting a General Manager for our restaurant in XXXXX, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people! This is a full-time position with a competitive salary, plus tips and monthly incentive bonuses based on store profits. Our Benefits package includes: Medical Insurance Dental/Vision Insurance Paid time off (1 week and grows from there) Paid Training Employee Discounts The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our business and our people. We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and ensure compliance with health and safety regulations. You'll execute cash management duties, assist in managing inventory to minimize waste, and oversee our company's assets by maintaining a clean, safe, and organized restaurant environment. You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have an outstanding experience and come back for more. At Shenandoah Valley Pizza, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet! Responsibilities Manage and continuously improve all aspects of daily restaurant operations Deliver superior service and maximize customer satisfaction Promptly resolve customer concerns Regularly review and drive improving product quality Organize and supervise shifts Additional responsibilities include: Cash management, planning, and organization Effective communication, planning, and management #J-18808-Ljbffr
    $38k-49k yearly est. 17h ago
  • Assistant General Manager - Restaurant

    Hardee's 3.6company rating

    Service manager job in Buena Vista, VA

    Click HERE to Apply!Job Title - Restaurant Breakfast Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT BREAKFAST MANAGERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?To supervise operations of the restaurant during the breakfast shift. Assist in achieving breakfast sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability.ESSENTIAL FUNCTIONSManage the breakfast shift according to company standards.Ensure all breakfast equipment, including ovens, flat grills and the biscuit station area, are cleaned and properly maintained, and all equipment and utensils used for breakfast production are cleaned and stored properly at the end of the shift.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard and assist with inventory counts for breakfast items.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Assist with scheduling sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Assist the Sr./General Manager and Manager as needed in interviewing and hiring qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Assist with lunch shift if business needs require.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEs Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Companys ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements.What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize, and train successful talent1 year of shift management experience Ability to pass background check and drug screen Preferably Valid Driver's LicenseLove working in a fast-paced, team-oriented environment Consistent and ReliableCheerful and Positive AttitudeValues TeamworkLoves serving and helping others What is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision InsuranceOpportunity to AdvanceCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC Required Preferred Job Industries Food & Restaurant
    $48k-60k yearly est. 1d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Service manager job in Brookneal, VA

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
    $54.3k-80.8k yearly 1d ago
  • Assistant Field Operations Manager - Lynchburg,VA

    Msccn

    Service manager job in Lynchburg, VA

    The Assistant Field Operations Manager supports the Field Operations Manager in overseeing daily field operations, ensuring projects are completed safely, on time, and within budget. This role coordinates crews, manages resources, and assists in planning, scheduling, and reporting. This role is located out of Lynchburg, VA. Key Responsibilities Assist in planning, scheduling, and managing field projects. Monitor project progress and ensure compliance with safety, quality, and environmental standards. Visit job sites to oversee operations and maintain strong client relationships. Support and enforce company policies, including safety, EEO, AA, and Drug-Free Workplace standards. Prepare project documentation and reports; mentor field staff. Track and administer training programs for assigned teams. Work with maintenance to ensure effective equipment effectiveness and minimize equipment downtime. Assist with managing many aspects of the pre-planning and post-construction process. Monitoring job progress and reporting on progress to Operations Manager. Building strong relationships with internal customers and external suppliers. Work both with commercial and agency applications. Understand and work effectively with material dynamics and suppliers. Other duties as assigned. Qualifications 3-5 years of experience in construction or paving operations. Bachelor's degree in Construction Management, Civil Engineering, or related field preferred. Proven ability to implement quality assurance and quality control programs with measureable results. Knowledge of heavy equipment, construction tools, and industry regulations, including VDOT highway paving. Strong communication, organizational, and interpersonal skills. Ability to lift 50 lbs., work overtime/weekends, and travel to multiple job sites. The ability to work independently and multi-task. Must have a strong work ethic be self-motivated, enthusiastic and develop dynamic, positive relationships. Ability to formulate and maintain project documentation. Effective analytical skills. Ability to adhere to Superior policies and other safety regulations. A good understanding of state, local and private requirements and regulations. Including VDOT highway paving. Excellent written and verbal communication skills. Basic computer skills. MS Office experience preferred. Ability to read, write and speak English. Valid Driver's License and a satisfactory driving record required. Ability to travel to jobs in Central, Northern Virginia, and the tri-state area Core Responsibilities Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Safety and Security - observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Teamwork - contributes to building a positive team spirit; puts success of team above own interests. Quality - demonstrates accuracy and thoroughness; monitors own work to ensure quality. Productivity/Quantity - meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Dependability - follows instructions, responds to management directions; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Communication - listens and gets clarification; responds well to questions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining physical condition necessary for standing, walking, bending, stooping, pushing, pulling, twisting, grasping; and seeing and hearing within normal ranges. Must lift and/or move up to 50 pounds unassisted throughout the hour and shift. Work Environment/Tools and Equipment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Vehicle and field environment; travel from site to site; exposure to noise, dust, fumes, vibrations; temperature variations and inclement weather conditions; work around heavy construction equipment. Work on uneven or wet surfaces. This is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change . As a third-generation, family-owned company, Superior Paving Corp. has supported Northern Virginia's transportation infrastructure for 50 years. We've recently expanded into Central Virginia, allowing us to serve even more communities across the state. From major highways to local projects, thousands of travelers rely on the work we do every day-and we take pride in doing it safely, reliably, and with the highest quality. Our work is guided by our E.P.I.C. values: Excellence in every mile we pave, Partnership with our teams and communities, Integrity in how we operate, and Commitment to safety, quality, and improvement. These values guide every decision we make. But what truly sets us apart is our people. Our mission is simple: develop remarkable employees. We know our success comes from the individuals who represent us, and we are dedicated to helping our team members grow, lead, and build long-term, meaningful careers. When you join Superior Paving, you become part of a team rooted in family values, driven by purpose, and committed to building roads-and futures-that stand the test of time. SUPERIOR PAVING CORP. IS PROUD TO BE AN EEO & AA EMPLOYER MINORITY/FEMALE/VETERAN/DISABLED DRUG-FREE WORKPLACE
    $62k-110k yearly est. 4d ago
  • Service Manager - Berglund Luxury Roanoke

    Berglund/Farrell Automotive 4.1company rating

    Service manager job in Roanoke, VA

    Description of the role: The Service Manager at Berglund Luxury Roanoke specializes in imports and is responsible for overseeing the service department and ensuring the highest standards of customer satisfaction, efficiency, and profitability. This role requires exceptional leadership and management skills, as well as a strong background in dealership service management. Responsibilities: Manage the daily operations of the service department to ensure the operation runs smoothly and meets or exceeds targets. Lead, motivate, and support a team of technicians and service advisors. Drive the department's financial performance by increasing customer pay, maximizing hours per repair order, and managing inventory efficiently. Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues, and maintaining strong relationships. Collaborate with parts and sales departments to streamline operations and communication. Implement and enforce company policies and procedures. Train and develop service department staff. Requirements: Prior experience as a Service Manager in an automotive dealership. Technical proficiency and understanding of import vehicles. Strong knowledge of automotive service processes and procedures. Excellent leadership skills to motivate team and maintain a positive work environment. Strong problem-solving and decision-making abilities. Detail-oriented with a focus on quality and efficiency. Proficiency with computer systems and service management software. Benefits: Competitive compensation package. Opportunity for career growth and advancement within the company. Health, dental, and vision insurance. 401(k) retirement plan. Paid vacation and holidays. Employee discounts on vehicle purchases, parts, and service. About the Company: Berglund Automotive, family owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
    $59k-93k yearly est. Auto-Apply 60d+ ago
  • Service Manager

    Protos Security, LLC

    Service manager job in Roanoke, VA

    Company: Protos Security Job Title: Service Manager Reports To: Sr. Director of Service Location: Roanoke, VA - On Site Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK. We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place. Position Summary Provides leadership and accountability for assigned Service Department personnel; ensures delivery of quality services; drives company programs, focuses on profitability and client service. The Service Manager will be based in the Roanoke, Virginia Service Center and will report directly to the Director of Service Operations. Essential Duties & Responsibilities All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. Ensures the delivery of high-quality customer service through regular direct instruction of Senior Service Agents and Service Agents, evaluates service quality, and initiates corrective action as necessary. Meets regularly with client representatives for status updates and addresses any actual or potential problems; supports client start-ups; carries out security planning, assessments, and surveys; creates and implements plans of action/correction to identified deficiencies. Meets regularly with Protos Management Team to establish/maintain cross departmental communication and direction. Analyzes operational and financial indicators to continuously improve Portfolio performance. Make necessary adjustments to portfolio balance as it relates to workload and employee capabilities as to benefit the organization. Plans, assigns, and directs work; trains and develops high caliber staff in coordination with the Director of Service Operations. Additional duties as directed by management. Qualifications & Experience Bachelor's degree Preferred. Degree from an accredited four-year college or university in Business, Marketing, or Criminal Justice preferred. Additional Qualifications Previous experience managing a department required. Previous experience servicing client/customer accounts. Experience in account or portfolio management with high-touch service required. Proven leadership skills with the ability to influence, empower, encourage and inspire a team. Demonstrated ability to drive results. Highly personable with excellent customer service skills. Ownership of customer relationships. Excellent written and verbal communication skills. Advanced knowledge of basic office applications and ability to learn new proprietary software. Strong problem-solving and analytical skills. Excellent prioritization and time management skills. Strong collaborative and leadership skills. Process driven, detailed oriented and highly organized. Strong organizational and planning skills Excellent time management skills and ability to multi-task and prioritize work Why You'll Love Working With Us At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect: Purpose Driven Work - Every role contributes to building smarter, more secure environments Growth Opportunities - Mentorship, cross functional projects, and career development Collaborative Culture - Open communication, respect, and team first thinking People First Values - Inclusive culture and generous employee support Benefits Include: Competitive compensation + yearly bonus opportunity Health, Vision, Dental, and Life Insurance Employee Assistance Program FSA / HSA 401(k) with employer contribution Excellent Paid Time Off (24 days) Collaborative work environment (and great coffee!) Travel: Overnight travel, while not often, may be required. Travel is expected to be less than 10%. Position Type: Full-time, Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The atmosphere is consistent of a professional office setting with normal to busy support center activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.
    $57k-95k yearly est. Auto-Apply 8d ago
  • District Used Truck Manager

    Kenworth Sales Company 4.6company rating

    Service manager job in Roanoke, VA

    Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a District Used Truck Manager to join our team. The District Used Truck Manager oversees the used truck operations for assigned dealerships within Kenworth Sales Company (East). S/he achieves sales objectives by planning, implementing, measuring, coaching, and managing the activities of the used truck departments. Duties and Responsibilities: Analyzes the Company's used truck sales potential in the context of cyclical industry conditions, economic indicators, and market base. Strategically aligns Customers and sales employees to maximize market penetration, Customer service and achieving sales goals. Coordinates with other General Managers/District Managers, and the Corporate Sales Director to generate annual business plan(s) designed to achieve unit sales, gross sales, gross profit, and net profit targets. Compares monthly financial results to business plan and recommends course of action to improve or remedy department performance. Enforces guidelines, policies, and procedures for the Company's used truck acquisition and used truck sales. Supervises used truck inventory management and monitors inventory aging. Ensures stock truck inventory levels are appropriate, maintained, displayed and merchandised in a professional manner. Oversees the Company's appraisals, trades, and purchases of used trucks: marketing in conformity with annual business plan. Promotes a positive sales culture to achieve goals: assists in hiring, training, and retention of truck sales personnel. S/he will establish sales goals and hold the sales team accountable for performance. Meets with management regularly to review performance, pending sales, prospecting, marketing strategy, profit margins, and related issues. Assists sales employees in person with inspecting and purchasing inventory, identifying opportunities, and meeting with Customers to foster excellent relations. S/he will keep the sales team up to date on current issues and strategies by conducting regular sales meetings, implementing proper advertising campaigns, sales promotions, and ensuring positive Customer service strategies. Performs other duties as assigned by management. Qualifications: Ability to read, write, communicate and comprehend English instructions and information High school diploma or the equivalent required. Bachelor's degree preferred Excellent organization and supervisory skills Five years commercial used truck purchasing, sales, and/or sales management experience required Strong negotiation skills, including commercial transactions experience required Strong verbal communication skills required; including group presentation/education Professional personal appearance BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $97k-166k yearly est. 13d ago
  • Director Surgical Services

    Labine and Associates

    Service manager job in Salem, VA

    **Why You, the Best Nurse, Should Apply for This Director of Surgical Services Role** Imagine a role where your passion for exceptional patient care and your leadership skills could transform the surgical services of a leading hospital. As the Director of Surgical Services, you'll be at the forefront of ensuring that every patient who steps into the operating room receives the highest standard of care, and that every surgical procedure is executed with precision and compassion. Here's why this opportunity is perfect for you: **A Role That Reflects Your Expertise** You are not just a nurse; you're a visionary leader. This position gives you the chance to step into a role where your ability to anticipate and solve problems will shine. You'll identify issues before they arise and implement effective solutions, ensuring the smooth operation of your department. Your keen eye for detail and dedication to patient safety will drive you to maintain the highest standards of care. **A Platform for Your Leadership** In this role, you will lead the perioperative team with confidence and authority. Your leadership will influence not just the day-to-day operations, but the overall strategy of the surgical services department. You'll be instrumental in coaching and developing your team, providing constructive feedback, and fostering their growth. Your experience and insights will shape the future of surgical services. **Your Voice Matters** You will represent your department on service, departmental, and hospital-wide committees. Your participation will be crucial in driving improvements and communicating the needs and successes of your team. Your ability to articulate and advocate for the surgical services will make you a key player in the hospital's broader mission. **A Commitment to Excellence** This role requires you to uphold and advance the customer experience in Surgical Services. You will ensure that every patient interaction reflects unparalleled service, reinforcing why your department is the best choice for surgeons, patients, and the community. **Strategic Impact** Your strategic thinking will come into play as you oversee the development, implementation, and evaluation of the surgical services program. You'll ensure compliance with regulatory standards and safety protocols while advancing innovative strategies to enhance patient services. Your role will be pivotal in managing the department's finances and prioritizing capital equipment needs, ensuring operational excellence. **A Great Place to Grow** This is more than just a job; it's a chance to make a meaningful impact. You'll build strong networks, mentor future leaders, and work towards becoming the OR of choice for everyone involved. Your confident and poised demeanor will earn you respect within the organization and the community, reinforcing your role as a leader and innovator. **A Supportive Environment** We value your expertise and dedication. With great benefits and relocation support offered, this role is designed to ensure you have everything you need to succeed. Your adherence to the hospital's mission and values will be supported every step of the way. If you're ready to lead with passion, impact patient care on a grand scale, and be a cornerstone in advancing surgical services, this role is tailor-made for you. Apply today and take the next step in your extraordinary career.
    $89k-150k yearly est. 60d+ ago
  • Outage Services Resource Supervisor

    Framatome North America

    Service manager job in Lynchburg, VA

    Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day Ensures effective performance of technical assignments. Plans and directs the timely execution of technical activities, as assigned. Ensures projects, initiatives, and processes comply with established policies, objectives and customer standards. Ensures adherence to government, organization and customer standards and procedures. Monitors goals, objectives and standards of performance for assigned team members. Provides technical guidance to others in the identification and resolution of problems. Works interactively with customers and clients to develop strong relationships. Researches and assesses best practices, proposing methods and improvements. Works on special projects, as directed. What You'll Bring Bachelor's Degree in related field Minimum of 5 years related technical experience or equivalent work experience in lieu of degree. Advanced knowledge of related technical standards, techniques and criteria. Excellent communication skills with ability to work effectively with all levels of staff, management and customers as required. Ability to develop and maintain good interpersonal relationships; work collaboratively within a team environment. Advanced problem identification and problem resolution skills. Demonstrated leadership ability to manage multiple tasks and projects through subordinates. Good analytical ability and problem identification/problem resolution skills. Total Rewards Package Total Rewards Package Salary: $97,000 - $131,000, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). Retirement: 401(k) with employer match. Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
    $36k-59k yearly est. Auto-Apply 6d ago
  • Environmental Services / Custodial Operations Manager 1

    Sodexo S A

    Service manager job in Fishersville, VA

    Role OverviewWe ae seeking an Environmental Services Operations Manager for Augusta Health in Fishersville, VA. The successful candidate will manage Second Shift (2:00pm start time) at this 229 bed facility. This role has responsibility of the outer 10 buildings and will manage a team of 30. Please note: this individual will need to drive a company vehicle so a valid license is required and an acceptable driver's license record check is required. This will allow them to supervise operations at multiple sites and provide EVS supplies as needed. This role will be responsible for the development and attainment of necessary projects and lead the team in engagement. What You'll DoResponsible for driving client satisfaction Is seen as a leader and can drive projects and initiatives through sound strategic methodology Effectively manage the Unit Operating System;Support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;have customer service and/or guest satisfaction skills in a health care or hospitality settingpossess strong leadership skills and has the ability to work independently to drive programs and initiatives;monitor compliance and reach project target dates of completion;are results and safety driven. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
    $47k-92k yearly est. 31d ago
  • Lead Handyman/Home Service Technician

    Classet

    Service manager job in Roanoke, VA

    Job DescriptionTruBlue Total House Care is Hiring a Lead Handyman / Home Service Technician! Schedule: Full-Time | Monday-Friday (Weekends Off) Pay Rate: $23-$30/hour (based on experience) Employment Type: Full-Time, W2 Pay Frequency: Weekly Pay Overview TruBlue Total House Care is hiring motivated, professional Lead Handymen / Home Service Technicians with experience across multiple trades. We have consistent, year-round work and are looking for skilled craftsmen who take pride in quality workmanship and customer service. Our mission is to help homeowners maintain the safety, functionality, and value of their homes through reliable handyman services, home assessments, and ongoing maintenance solutions. In this role, you'll start as a hands-on technician and, after proving yourself, lead a group of technicians who will report directly to you. Responsibilities Perform a wide range of residential handyman services, including: Carpentry Tiling & flooring Painting Drywall repair Light plumbing and electrical work Conduct home assessments and assist with project estimates when needed Maintain a professional appearance and positive customer-facing demeanor Lead and support technicians as you grow into a leadership role Ensure all work meets TruBlue quality and safety standards Requirements 10+ year track record as a Carpenter / Craftsman Estimation skills and prior home inspection experience (strongly preferred) Ability to perform minor electrical and plumbing work Own a standard set of tools Own your own work truck (gas allowance provided) Ability to pass a background check Benefits Paid Time Off (PTO) & Paid Holidays 401(k) Retirement Program Sales & Performance Bonuses Weekly Pay / Direct Deposit Tool Allowance Gas Allowance Regular Pay Reviews Growth & Advancement Opportunities Consistent, Year-Round Work
    $23-30 hourly 8d ago
  • General Manager Salem VA Hotel

    V & P 3.9company rating

    Service manager job in Salem, VA

    Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor's degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.
    $45k-67k yearly est. Auto-Apply 60d+ ago
  • Family Services Supervisor

    LDSS External Career Portal

    Service manager job in Lexington, VA

    Title Description- This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites. Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:
    $39k-66k yearly est. Auto-Apply 60d+ ago
  • Family Services Supervisor

    Virginia Department of Social Services

    Service manager job in Lexington, VA

    Title Description- This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites. Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants:
    $39k-66k yearly est. Auto-Apply 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Lynchburg, VA?

The average service manager in Lynchburg, VA earns between $46,000 and $120,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Lynchburg, VA

$74,000
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