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  • Service Delivery Manager - III (USD)

    Ampcus Incorporated 4.5company rating

    Service manager job in Philadelphia, PA

    Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Service Delivery Manager - III (USD). Job Overview The Production Readiness Manager is responsible for ensuring operational readiness across people, processes, and technology in support of new capability launches, enhancements, and continuous improvements. This role bridges business and IT functions to ensure seamless transitions into production environments, with a strong focus on supportability, maintainability, and value realization. Key Responsibilities: Evaluate initiatives to determine release readiness requirements for Business, IT, and external stakeholders. Partner with Program Leads, Project Managers, Business Analysts, and Technical Leads to define or update operational models. Collaborate with Production Services and Software Maintenance teams to develop artifacts and job aids for monitoring and troubleshooting. Create support manuals outlining software flows, infrastructure components, team engagement protocols, and SLAs. Facilitate knowledge transfer and capability demonstrations to IT Production teams. Monitor post-release stability and performance, providing feedback for future improvements. Coordinate training and communication plans with business teams. Lead project gating processes and track deliverables for release readiness. Manage readiness activities using Agile SAFe tools (preferably JIRA). Occasionally support weekend activities as needed. Must-Have Skills & Experience: 7-8 years in release management or production readiness across AWS Cloud, On-premises, and SaaS environments. Proven problem-solving and critical-thinking abilities. Strong interpersonal and communication skills, including presenting to leadership. Ability to influence and negotiate across a matrixed organization. Experience with large integrated programs and process improvement. Self-directed, results-oriented, and deadline-driven. Comfortable working under pressure and navigating ambiguity. Deal Breakers: Lack of interpersonal experience across cross-functional teams. No demonstrated problem-solving capabilities. No project management background. Team & Culture: Collaborative, fast-paced environment within GBS IT. Emphasis on continuous improvement and operational excellence. Open to individuals who are enthusiastic advocates for change and innovation. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
    $88k-131k yearly est. 1d ago
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  • Plant Manager - Slaughter Environment

    Judge Direct Placement

    Service manager job in Hatfield, PA

    Judge Direct Placement is working with a USDA manufacturer in the Hatfield-Souderton, PA area seeking a disciplined, hands-on Plant Manager. This person will lead their slaughter and primary processing facility. This is a high-stakes role that requires a leader who can balance high-volume production targets with uncompromising food safety and animal welfare standards. While candidates with a background in the meat industry is preferred, we are open to veteran operational leaders from other fast-paced manufacturing sectors who have the grit to manage a demanding, "boots-on-the-ground" environment. Key Responsibilities Production Leadership: Oversee the daily harvest and primary processing operations. Ensure the facility meets production targets while maintaining high product quality and yield. Compliance & Food Safety: Serve as the primary point of contact for USDA/FSIS inspectors. Ensure the facility meets all HACCP, SSOP, and humane handling regulations to keep the plant running without interruptions. Operational Efficiency: Monitor the bottom line by managing labor costs, reducing waste, and identifying bottlenecks in the production flow. Team Development: Lead, hire, and train a large, diverse workforce. Foster a culture of accountability and respect in a high-turnover, physically demanding industry. Safety & Maintenance: Enforce strict OSHA safety standards and coordinate with the maintenance team to ensure equipment is safe and downtime is minimized. Qualifications Proven Leadership: Extensive experience managing large teams in a fast-paced manufacturing or industrial environment. You must be a "visible" leader who spends time on the floor. Regulatory Experience: A background working under strict government or safety oversight (Food, Pharma, or similar high-stakes industries). Industry Experience (Preferred): Previous experience in a slaughter or meat-processing facility is highly preferred but not required for a candidate with strong operational grit. Bilingual Skills: Ability to speak Spanish is a significant advantage for communicating with our production team. Financial Literacy: Basic understanding of P&L, budgeting, and how labor efficiency affects plant profitability. Resilience: Comfortable working in a facility that is cold, wet, and visceral. You must be able to lead effectively in a high-intensity environment.
    $101k-141k yearly est. 4d ago
  • Manager - Transaction Advisory Services- Healthcare

    Eisneramper 4.8company rating

    Service manager job in Philadelphia, PA

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. The Transaction Advisory Services ("TAS") practice is seeking an experienced Manager to join a collaborative, and growing Healthcare TAS Team that specializes in providing fully integrated transaction services. You will work as an individual contributor as well as part of a team to facilitate/lead buy-side and sell- side Financial Due Diligence engagements. Key Responsibilities: Lead healthcare buy-side and sell-side financial due diligence and financial analysis helping to identify key risks and potential deal breakers, assess the strengths and weaknesses of the target /client against industry benchmarks, and aid in the evaluation of the potential transaction in the context of their clients' investment / divestiture strategy. Analyze revenue cycle performance, payer mix, reimbursement trends, provider productivity, and key operational drivers impacting transaction value. Manage multiple transaction engagement teams, ensuring high-quality deliverables, clear communication, and adherence to deadlines. Prepare or oversee the preparation of detailed Key Findings Reports, Databooks, and financial presentations that summarize findings, proposed adjustments, and deal considerations. Mentor and develop staff through training, performance feedback, and "on-the-job" engagement coaching. Stay current on healthcare market and regulatory trends, and accounting standards impacting transaction activity. Lead meetings and conference calls with client and target company management and serve as a secondary point of contact for client personnel with respect to day-to-day execution matters. Work closely with clients, investment banks, PE investors, attorneys and other key stakeholders. Work in collaboration with other EisnerAmper Health Care Industry service teams that provide outsourced finance, strategic advisory, audit, tax, and other advisory services to health care payors and providers Participate in building and maintaining client relationships and other business development opportunities within the healthcare ecosystem, including but not limited to authoring Thought Leadership articles, attending transaction-focused business conferences, and being an active contributor to priority client relationship teams. Basic Qualifications: 6+ years of healthcare audit and/or financial due diligence experience at a major accounting firm with 2+ years of supervisory experience. Experience in providing audit or consulting services to healthcare investors, providers and payors. Bachelor's or Master's degree in Accounting or Business Administration Preferred Qualifications: Certified Public Accountant (CPA) or in the process of successfully completing CPA certification Strong technical knowledge of US GAAP (revenue recognition under ASC 606, leases under ASC 842, accounting for business combinations and accrual basis of accounting) High proficiency in Excel and PowerPoint Knowledge in Power BI and/or similar financial modeling analytical tools Excellent interpersonal and team building skills Proficient written and oral communication skills Strong project management skills and ability to multi-task on several simultaneous transactions Strong organizational skills Flexibility to work as both a team member and as an individual contributor Ability to thrive and be effective in fast-paced settings EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state or local law. About our Transaction Advisory Services Team: The TAS Practice assists financial and strategic investors and lenders in connection with evaluating complex acquisition and divestiture transactions. Our professionals have decades of experience advising clients in every aspect of the transaction, from pre-LOI stage through closing. We are looking for professionals in selected geographic and functional markets to add to the continued growth and expansion of our TAS practice. Our "startup mentality," backed by the institutional knowledge and established reputation of the firm, enables us to be flexible and always evaluate what can take our team and clients to the next level. Whether it's a new internal process, digital platform, or service offering, we believe that innovative ideas come from all levels and every employee should have the opportunity to make an impact on the business, our clients, and their careers. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions, PE firms, start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: #LI- Remote #LI- Hybrid #LI- LH1 Preferred Location:Dallas For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $94k-125k yearly est. 2d ago
  • Client Services Manager

    365 Health Services 4.1company rating

    Service manager job in Philadelphia, PA

    365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. Qualifications For Client Services Manager (csm) High integrity Positive attitude Excellent communication skills Solution-oriented Eager / Competitive Ability to thrive and collaborate in a fast-paced environment Bachelor's Degree, preferred Primary Duties And Responsibilities Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates Responsible for on-call duties during non-business hours and weekends as needed. Matches and evaluates candidate skills to client and consumer needs through screening and interviewing Completes necessary reference checks on candidate's background and work experience Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts Negotiates salary, terms and conditions of employment with candidates Schedules direct care workers and field staff for initial placement and ongoing assignments Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record Incorporates direct care worker and field staff retention strategy into daily routine Responsible for learning all functionalities and operations of the branch office Adheres to and promotes company policies and procedures Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines Responsible for oversight of revenue cycle management Demonstrates a commitment to advancing 365 Health Services, LLC Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability Performs other duties as necessary Benefits Health Insurance Packages Paid Time Off 401K Schedule Monday to Friday Paid On-Call (Shifts Alternate, Responsible for Answering Calls outside of Business Hours) Additional Compensation Weekly Commission Weekly On-Call Pay Bonuses Education Work Location: In-person
    $70k-100k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Philadelphia, PA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago
  • Plant Manager

    ACCU Staffing 3.9company rating

    Service manager job in Pennsauken, NJ

    Plant Manager | Manufacturing About the Role We are seeking an experienced Plant Manager to lead operations in a high-volume, fast-paced manufacturing environment. This is a highly visible leadership role responsible for production performance, quality, safety, and team development across multiple production lines. What You'll Do Lead daily plant operations, ensuring production, quality, and safety goals are met Verify first-piece quality and maintain compliance with GMP standards Drive continuous improvement through process optimization and team training Manage labor, attendance, and scheduling for union and non-union teams Partner with planning and purchasing to maintain inventory levels Enforce safety policies and participate in safety initiatives Leverage ERP systems to support production tracking and reporting What We're Looking For 5-7+ years of manufacturing leadership experience Experience managing 30+ employees in a multi-line environment Union experience preferred Working knowledge of ERP systems (ERP's such as AS400, HRMS, SAP, Amtech, Advancewear, Kiwi) Strong leadership, communication, and problem-solving skills Bilingual a plus Able to work overtime as needed Drug & alcohol screening and physical required Apply now or message us directly to learn more.
    $99k-156k yearly est. 4d ago
  • Senior Manager, Treasury Operations

    Aramark Corp 4.3company rating

    Service manager job in Philadelphia, PA

    Are you a strategic thinker with a passion for optimizing cash collection and banking systems and supporting innovation in payments? Aramark is looking for a Senior Manager, Treasury to lead our cash operations and banking services across a national footprint. This is a high-impact role where your expertise will shape the future of our cash infrastructure, enhance customer experience, including "delighting our clients and our clients' customers" and support our growth in a fast-paced, client-driven environment. What You'll Do: Strategic Leadership & Payments Innovation Partner with Operations, IT, Payment Tech and Finance to align cash operations with business goals. Lead the charge on payment acceptance strategies-think contactless, move towards full cashless, mobile wallets, and real-time payments. Evaluate and implement cutting-edge payment solutions to boost efficiency and client satisfaction. Ensure impact to costs, cashflow and reconciliation are included in all decision-making. Support new client launches, system integrations, and expansion initiatives. Treasury Operations Excellence Lead team of three responsible for opening, maintenance, and closing of field merchant processing accounts nationwide. Oversee credit card settlement with IT Payments team across all physical and digital platforms. Manage key relationships with payment processors, card networks, and merchant acquirers. Track all Card Brand Updates. Analyze impact to organization and communicate to IT, Finance and Operations to ensure compliance while minimizing cost and impact to field operations. Support our global business services team as that team reconciles deposits, chargebacks, and fees, using all opportunities to improve reconciliation, reporting and automation. Liaison with Cybersecurity and global business services teams to ensure compliance with Payment Card Industry-Data Security Standards (PCI-DSS) and other regulatory standards. Drive initiatives to reduce transaction costs and accelerate settlement timelines. Banking Services & Cash Management Lead team responsible for the opening, maintenance, and closing of field bank accounts nationwide. Serve as the go-to liaison for banking partners, ensuring top-tier service and optimal fee structures. Maintain accurate documentation and enforce strong internal controls. Support cash positioning and forecasting through smart account structuring. Manage banking & merchant processing aspects of all domestic acquisitions & divestitures. Support internal financial shared services teams with request for proposals, implementations, improvements and support of banking products. Team Leadership & Treasury Strategy Inspire and lead a team of treasury professionals through coaching and development. Champion automation and digital transformation within treasury operations. Contribute to broader treasury functions like liquidity management, forecasting, and risk mitigation. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. What You'll Bring: Bachelor's in finance, accounting, or related field (MBA, Certified Treasury Professional (CTP), Merchant Advisory Group (MAG) member a plus). 7+ years of progressive treasury experience, including 3+ in leadership. Intermediate level knowledge of and proficiency in credit card processing, merchant services, and banking operations, including banking and merchant processing portals, preferred. Proven ability to collaborate across teams and drive strategic initiatives. Experience with retail or consumer-facing payment technologies (POS, e-commerce, omnichannel), preferred. Strong analytical, negotiation, communication, and project management skills. Proficiency in account reconciliation products, treasury management systems and ERP systems a plus. Expertise in data analytics and the ability to build insightful dashboards in Power BI or Tableau is preferred. Why You'll Love It Here: Collaborative culture with open communication and minimal hierarchy. Opportunity to make a real impact and work closely with senior leaders. A mission-driven company focused on delivering exceptional food experiences. Flexible work environment and a team that values curiosity, ownership, and continuous improvement. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Philadelphia
    $110k-158k yearly est. 1d ago
  • Production Area Manager

    Medix™ 4.5company rating

    Service manager job in Collegeville, PA

    The main objective of this role is to oversee both direct and indirect labor employees within a specific manufacturing process area. You will manage company resources, including personnel, equipment, and materials, while working closely with Engineering, Quality, and Maintenance teams to meet work schedules and fulfill customer requirements efficiently and cost-effectively. The Area Manager is fully responsible for S, Q, D, I, P metrics across multiple departments and shifts. Job Responsibilities: â—Ź Provide direction to resolve technical and production-related issues, ensuring weekly schedules meet or exceed Company and Customer expectations. â—Ź Maintain appropriate staffing levels to achieve budgeted performance. â—Ź Monitor product or line alignment with the master production schedule and material planning to meet production goals. â—Ź Track departmental performance measures, ensure goals are met, and develop/implement corrective or preventive actions as needed. â—Ź Ensure work orders are closed in Oracle with accurate data. â—Ź Supervise associates to foster a safe work environment and a self-directed team approach, including setting and executing strategic safety initiatives annually. â—Ź Continuously communicate with Plant management regarding production, facility, and associate achievements or concerns. â—Ź Identify, arrange, and/or provide training to ensure a safe, efficient, quality work environment, focusing on continuous improvement through Lean manufacturing principles. â—Ź Facilitate communication, coordination, and conflict resolution within and among work groups. â—Ź Provide leadership to Associates in all areas, including hiring, performance management, coaching, counseling, and corrective actions. â—Ź Lead continuous improvement activities within the area, including approving and sponsoring projects, managing CAPEX requirements and CER submissions, and overseeing a productivity pipeline of projects. â—Ź Promote an atmosphere of diversity, open communication, and trust, offering opportunities for training and growth. â—Ź Remain flexible to business needs and perform other functions as required.
    $43k-65k yearly est. 1d ago
  • Manager, Trade Operations

    TSP, a Syneos Health Company

    Service manager job in Plymouth Meeting, PA

    Reports to: VP, Trade and Patient Support This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within the Trade team, and reports to the VP of Trade and Patient Support. This role will support the successful accomplishment of specialty trade data reporting and account performance management through performance analytics, trade account implementation requirements, supporting dashboard development, and engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement. This individual will manage trade data, analytics reporting, support trade initiatives, and require strong collaboration skills, substantial external customer engagement, confident presentation skills to C-Suite level stakeholders, and the ability to effectively interact with a variety of internal and external stakeholders. The individual must possess a high degree of independent proficiency in specialty pharmacy and distribution analytics, including an understanding of all pharmacy and distribution operations/financial drivers, and vendor budgets, as well as the ability to troubleshoot access issues at the pharmacy and distribution level. This role requires a formal understanding of insurance claims and prescription tracking from intake through fulfillment or discontinuation within specialty pharmacies. This role should come with proficiency in processing distributor-level reporting as well. There is a formal requirement to independently process aggregated data management and be functionally proficient in SEQUEL, Excel, and Pivot Table generation. This role will utilize these skills to support the design and execution of Quarterly Business Review (QBR) and to address ad hoc trade data inquiries for Trade and Finance. This role will also support budget and invoice management as needed. Specific Duties: Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables - specific to Trade Team requirements Liaise between the Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including: Trade data, implementation, and operational tactics, including distribution network and new contracted distribution partners Assist in the design and execution of trade network, effective performance metrics, and reports for use in QBRs and performance management reporting/ dashboards Performance management and communication with Trade partners Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics, including trade performance Identify critical issues, trends, and potential solutions that impact access across the network Communicate insights from analyses leading to meaningful business outcomes to trade leadership Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal Create, deliver, and present standard and ad hoc reports in alignment with trade and access strategies Comply with all applicable laws, regulations, and company policies and procedures pertaining to reimbursement information and related matters Skills: • Strong problem-solving capabilities • Proficient in specialty pharmacy and distribution data reporting, design, and analysis • Highly analytical with extreme attention to detail • Highly proficient in SEQUEL and EXCEL mastery, including pivot table development and data manipulation • Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding • High degree of comfort with data visualization and use of PowerPoint to develop storyline • Outstanding project management skills • Excellent communication, analytical, planning, and organizational skills • Strong presentation skills with clear and concise insights • Experience with pharmaceutical or device products • Ability to work in a matrix environment • Familiarity with specialty pharmacies and distributors, patient services Hubs, and Copay Assistance programs • Comfort with handling urgency and change as needed based on patient care needs Education/Experience: BA/BS degree in business, data/business analytics, or life-science related field 3-5+ years of progressive experience in the pharmaceutical/biotech industry or pharmaceutical vendor/supplier/consultancy 3+ years of experience in specialty pharmacy trade data management with increased responsibility Proficiency in Microsoft Suite, SEQUEL, EXCEL, PowerPoint, Smartsheet, and/ or other data visualization tools
    $65k-105k yearly est. 1d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Service manager job in Philadelphia, PA

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-51k yearly est. 23h ago
  • Operations Manager

    Indco Inc., Nj

    Service manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 2d ago
  • Assistant Hotel Manager

    Guild House Hotel

    Service manager job in Philadelphia, PA

    Guild House Hotel is seeking a motivated and detail-oriented Assistant Hotel Manager to help lead the daily operations of a historic boutique property in the heart of Philadelphia. This role is critical to delivering operational excellence, exceptional guest experiences, and brand growth. Working closely with ownership, vendors, subcontractors, and local partners, the Assistant Hotel Manager will play a hands-on leadership role in establishing systems, managing staff, and creating a repeatable hospitality experience that can serve as a template for future destinations. About Guild House Hotel: Guild House Hotel is a women-owned, mission-driven hospitality brand focused on curating memorable, elevated guest experiences. We are a small but mighty team operating under a real estate investment company, collaborating closely and wearing multiple hats to deliver true luxury with heart and purpose. Why Work Here? Be part of a historic, Michelin award-winning hotel Join a women-owned, mission-driven brand Work within a collaborative, entrepreneurial environment Help shape processes and standards that will influence future hospitality projects Make a direct impact on guest experience, operations, and brand growth Full hotel operations experience Events and networking with hotel industry leaders Key Responsibilities: Operations & Management Assist ownership with day-to-day hotel operations and performance Support housekeeping and maintenance teams to ensure cleanliness, safety, and excellence Maintain high operational standards across all guest touchpoints Create and implement standard operating procedures (SOPs) to streamline operations Support the management of inventory systems and coordinate with vendors and subcontractors Guest Experience Deliver a best-in-class guest experience that drives positive reviews and repeat stays Proactively identify and resolve guest issues before they escalate Be on-call to handle guest inquiries or operational issues outside normal business hours Ensure every detail contributes to a seamless, luxury experience Sales Lead sales, responding to guest inquiries for events and bookings Networking & Community Engagement Build and nurture relationships with local businesses, organizations, and stakeholders Identify opportunities for partnerships that enhance guest experience and hotel visibility Leadership & Ownership Lead by example with accountability, integrity, and high standards Communicate clearly and effectively with team members, vendors, and leadership Take responsibility for commitments and proactively declare and address breakdowns Remain open to candid feedback and continuously seek improvement Required Qualifications: Background in hospitality or hotel operations Passion for creating memorable, guest-first experiences Ambitious, self-motivated, and solution-oriented Strong attention to detail and organizational skills Tech-savvy Punctual and reliable for all meetings, events, and shifts Experience & Education Bachelor's degree preferred but not required 2+ years of experience with inventory management systems 2+ years of experience in the hospitality industry and/or hotel operations Experience working in small teams or startup environments is a plus Schedule & Availability Onsite 75% of the time Availability required evenings and weekends On-call availability as needed Must live in Philadelphia Background Check Required
    $52k-83k yearly est. 1d ago
  • Uro Oncology Business Manager - Philadelphia, PA

    Immunitybio

    Service manager job in Philadelphia, PA

    ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? * ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. * Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. * Work with a collaborative team with the ability to work across different areas of the company. * Ability to join a growing company with professional development opportunities. Position Summary The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways. Essential Functions Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators. Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification. Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer. Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers. Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics. Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory. Utilize approved resources to educate and answer questions regarding reimbursement and contracting information. Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory. Plan, lead, and execute speaker programs for the top providers and clinics within the territory. Represent product in a professional, compliant, and ethical manner. Complete all administration, reporting, and training tasks proficiently and on time. Perform other duties as assigned. Education & Experience Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required. 4+ years urological oncology/urology experience required Proven track record of success and experience in start-up biopharma and/or diagnostics company required Comprehension of the buy and build model preferred Must possess and maintain a current valid driver's license required Knowledge, Skills, & Abilities Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers. Create genuine relationships with customers based on integrity and trustworthiness. Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members. Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings. Understand the complexities and subtleties of the urologic oncology marketplace and customer segments. Demonstrate strong business acumen, analytics, and account management skills. Effective prioritization, flexibility and change management abilities in a dynamic environment. Candidates will have integrity, be inclusive and collaborative. Working Environment / Physical Environment Remote The willingness and ability to travel overnight Requires driving a personal vehicle on behalf of the Company Must successfully complete a motor vehicle record check upon hire and annually thereafter Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability), Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $190,000 (entry-level qualifications) to $190,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
    $57k-103k yearly est. 4d ago
  • Retail Parts Pro Store 8543

    Advance Auto Parts 4.2company rating

    Service manager job in Bensalem, PA

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $29k-43k yearly est. 1d ago
  • abercrombie kids - Assistant Manager, King of Prussia

    Abercrombie & Fitch Co 4.8company rating

    Service manager job in King of Prussia, PA

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $46k-61k yearly est. 1d ago
  • Market Area Manager - Harrisburg North, PA

    Credit Acceptance 4.5company rating

    Service manager job in Philadelphia, PA

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission #LI - Remote INDSAMP #zip Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $22k-30k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Philadelphia, PA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 6d ago
  • Sr. Manager - Governmental Services (FEMA/Disaster Management & Recovery)

    Eisneramper 4.8company rating

    Service manager job in Philadelphia, PA

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Senior Manager - FEMA in our Government Services practice. Drawing on significant experience with the Federal Emergency Management Agency (FEMA) Public Assistance program, this role will focus on leading large-scale disaster recovery programs. Experience with Individual Assistance and/or the Hazard Mitigation Grant Program is a plus. The position will drive business development through opportunity identification, market and client strategy development, proposal creation, and internal and external relationship development. The position will provide leadership and mentorship to consulting team members and deliver business objectives and initiatives of the Firm. What it Means to Work for EisnerAmper: You will be part of one of the largest and fastest-growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe great work is accomplished when cultures, ideas, and experiences come together to create new solutions Embracing our differences unites us and strengthens our foundation Showing up authentically is how we find inspiration to do our best work What Work You Will Be Responsible For: Lead large, complex programs implementing major state and community-level post-disaster recovery efforts, including administering FEMA Public Assistance funds. Experience may also include Individual Assistance and/or Hazard Mitigation (404 and 406) funds. Evaluate client needs, recommend project approaches, and understand engagement scope, manage activities for completing work and overall quality control of client deliverables. Drive revenue through new and incremental growth of current and prospective clients. Manage the team through all phases of a program including strategic planning, work planning, mobilization, execution, and completion, consistent with established program delivery processes to meet the scope, schedule, budget, and other contract requirements. Manage client situations; identifies and interprets federal regulations and use knowledge and experience to determine method of project implementation. Actively engage in business development activities such as participating at conferences, responding to request for proposals, including the identification and review of funding opportunities, identifying potential teaming partners, and development of proposals. Develop and maintain relationships with governmental entities implementing disaster recovery programs and other firms providing disaster services. Lead and participate in proposal writing teams including writing and coordinating submissions. Develop disaster recovery thought leadership and insights. Identify recovery-related assistance gaps/needs and provide recommendations to leverage current resources to increase program impact. Perform supervisory responsibilities of a team including serving as a performance career coach to staff, provide prompt feedback to Directors and Partners regarding staff performance, and complete annual staff evaluations. Basic Qualifications: Bachelor's degree in Business, Public Administration, Public Safety, Emergency Management, Disaster Management, or an approved related field 10+ years of previous experience in disaster recovery, emergency management, and state, local and/or federal level disaster recovery programs is required 5+ years of consulting and/or client support and business development 5+ years in a management or supervisor role Knowledge of and experience with FEMA disaster programs including related statutes, regulations, and policies and processes. Preferred or Desired Qualifications: Master's Degree Certified Emergency Manager (CEM), Associate Emergency Manager (AEM), Program Management Professional (PgMP), Project Management Professional (PMP), certifications are preferred. Excellent interpersonal, written, and verbal communication skills in business and technical environments and within a diverse group of individuals. Ability to work in a dynamic, fast-paced, innovative, and continuously changing environment. Ability to perform effectively, efficiently and with quality under tight deadlines and manage multiple priorities. Possess a high degree of professionalism including the ability to maintain high levels of confidentiality. Computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products, specifically Excel, Word, and PowerPoint. Ability to travel and work extended hours as needed EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements. Keeping up with ever-changing regulatory requirements, Governmental Accounting Standards Board ("GASB") pronouncements and federal grant administrative requirements can be overwhelming. Our team can help you navigate these requirements while displaying transparency with the people you serve. EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,600 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: Preferred Location:Baton Rouge For NYC and California, the expected salary range for this position is between 120000 and 200000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $111k-143k yearly est. 2d ago
  • Abercrombie & Fitch - Assistant Manager, Walnut Street

    Abercrombie & Fitch Co 4.8company rating

    Service manager job in Philadelphia, PA

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $46k-61k yearly est. 1d ago
  • General Manager, Pennsylvania Hospital

    Aramark Corporation 4.3company rating

    Service manager job in Philadelphia, PA

    Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plan General Manager, Manager, Hospital, Operations, Hospitality
    $42k-84k yearly est. 1d ago

Learn more about service manager jobs

How much does a service manager earn in Montgomeryville, PA?

The average service manager in Montgomeryville, PA earns between $45,000 and $116,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Montgomeryville, PA

$73,000

What are the biggest employers of Service Managers in Montgomeryville, PA?

The biggest employers of Service Managers in Montgomeryville, PA are:
  1. honeygrow
  2. Horizon Services
  3. Ground Works Solutions
  4. Lincoln Holdings LLC
  5. WES
  6. Overhead Door
  7. Red Robin
  8. Earthborne, Inc.
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