Service manager jobs in Murfreesboro, TN - 861 jobs
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Operations Manager
Lojac Hydro Excavation
Service manager job in Lebanon, TN
LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time.
Role Description
This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime.
This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions.
Key Responsibilities
The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise:
1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment.
2. Dispatching of operators and technicians for missions
3. Launch units and crews each day for missions
4. Safety proficiency of operators and technicians
5. Review of billable and non-billable payroll time with management
6. Review mission sites for unique aspects of customer requirements or mission aspects
7. Fleet readiness and maintenance in conjunction with Fleet Manager
8. Monthly Safety Review and documentation
9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations.
10. Oversight and reporting of needed inventory items and PPE
11. Request for specialty items for missions
12. Attendance and appearance of operators and technicians in their area.
All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times.
Qualifications
Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries.
Skills:
Strong communication and leadership abilities.
Excellent analytical, organizational, and documentation skills.
Proficiency in MS Office and field operations software.
Ability to travel to various job sites as required.
Working Conditions
Combination of field and office work.
Exposure to outdoor elements, noise, and industrial environments.
Why Join Us
Competitive salary and benefits package.
Commitment to employee development and safety excellence.
Opportunity to make a direct impact on safety performance and company culture.
To Apply: Send your resume and cover letter to *****************
$54k-90k yearly est. 1d ago
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Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Service manager job in Murfreesboro, TN
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-37k yearly est. 6d ago
Customer Service Supervisor
Petsuites
Service manager job in Murfreesboro, TN
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$31k-45k yearly est. 60d+ ago
Service Manager
Belt Tech Industrial Inc.
Service manager job in Lebanon, TN
Job Description
Overview: The ServiceManager is responsible for the management and coordination of Belt Tech Industrial's service operations within the Tennessee region. This position oversees field service crews and equipment technicians, ensuring the safe, efficient, and high-quality execution of all service projects. The ServiceManager also plays a key role in project bidding, scheduling, and customer relations to drive operational excellence and profitability.
Responsibilities:
Supervise and manage a crew of specialty and equipment technicians, ensuring optimal performance and adherence to company standards
Conduct customer site visits to evaluate service needs, prepare cost estimates, and develop detailed project proposals
Plan, schedule, and assign work to service crews and technicians to meet project deadlines and customer expectations
Ensure all crews are provided with the necessary tools, materials, equipment, and project documentation to complete assigned work safely and efficiently
Provide technical direction and leadership throughout each project to ensure quality workmanship and compliance with safety procedures
Monitor job progress and performance, addressing issues proactively to ensure timely project completion
Verify that all completed work is accurately documented and properly billed
Maintain strong relationships with customers, suppliers, and internal departments to support ongoing service operations
Promote and enforce company safety policies, ensuring compliance with MSHA and other applicable regulations
Qualifications
5-10 years+ in servicemanagement, field operations, or a related supervisory role within the mining, aggregate, or industrial sectors
Comprehensive knowledge of conveyor, crushing, and screening equipment highly desired
Knowledge of how to make basic modifications to existing structures and chute work
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Strong leadership, communication, and problem-solving skills
Basic technological proficiency: MS office suite, company financial software
Pay: $90k-$120k
$90k-120k yearly 16d ago
People Services Director
Noor Staffing Group
Service manager job in Winchester, TN
Join us in beautiful Winchester, TN, as the next Hospital Director of HR / People Services offers a blend of natural beauty, historical charm, and convenient access to major cities, making it a desirable place to live, especially for those seeking a smaller town feel with easy access to amenities and outdoor activities.
The People Services Director is a partner to the executive and leadership team members, responsible for defining, developing, and implementing People Service initiatives. Our locations include a combined approximate 200 bed acute and skilled care facilities along with more than 20 employed physician practices and more than 750 employees. The Director of HR is responsible for providing leadership and strategic direction for all areas of People Services, including employee relations, compensation management, performance management, training and leadership development.
This is a hands-on role where the Director oversees a small team and may themselves assist in regularly performing day-to-day human resource and department operational tasks. The HR Director reports directly to the hospital CEO, while also collaborating with corporate. Many People Service functions are centralized and administered through the corporate offices which includes recruitment, onboarding, benefits administration, position control, performance reviews, transactions, employee and management self-service through the hospitals system.
Winchester offers a range of cost-effective housing options, including affordable rental properties and moderately priced homes for purchase. Utilities in the area are relatively inexpensive, with reasonable rates for electricity, water, and gas. When it comes to groceries, Winchester is known for its competitive prices at local supermarkets, helping residents save on their monthly food expenses. Transportation costs are also affordable, whether you choose to drive or utilize public transportation, making it easier for residents to navigate the city without breaking the bank.
Responsibilities
Oversee human capital management and ensure effective employee evaluation processes are in place.
Manage talent acquisition and employee relations to foster a positive workplace culture.
Administer benefits and maintain HRIS for accurate employee data management.
Develop strategic plans for organizational design and performance management.
Ensure compliance with employment and labor laws while providing guidance on FMLA and OSHA regulations.
Facilitate employee orientation and training programs to enhance workforce capabilities.
From historic houses nestled in charming neighborhoods to sleek condos in bustling urban areas, Winchester offers diverse property types to accommodate varying tastes. Rental prices in the city are competitive, with options ranging from affordable studio apartments to luxurious penthouses. Home values have seen steady growth, reflecting the city's desirability as a place to live. Many residential areas boast amenities such as community pools, fitness centers, and walking trails, drawing residents looking for a blend of convenience and recreation in their living environments.
Qualifications
Proven expertise in human capital management and strategic planning
Strong knowledge of employment and labor law, including FMLA
Experience in talent acquisition and employee relations
Proficient in HRIS systems such as Oracle HCM
Excellent negotiation and performance management skills
Background in benefits administration and payroll processes
Familiarity with OSHA regulations and change management practices
Whether you're drawn to the shimmering waters of Tim's Ford Lake for a day of boating and fishing or prefer the rugged terrain of Franklin State Forest for a challenging hike, Winchester has something for everyone. The serene atmosphere of Tim's Ford State Park beckons campers to set up under the stars while the lush forests echo with the sounds of rustling leaves and chirping birds. The seamless blend of natural attractions and recreational opportunities in Winchester contributes to a vibrant outdoor lifestyle that promotes well-being and a strong connection with the environment.
Come and join our healthcare HR team, this opportunity won't wait!
$76k-132k yearly est. 60d+ ago
Area Service Manager
Smart Start 4.3
Service manager job in Gallatin, TN
Area ServiceManager
_______________________________________________________________
Department: Field Operations
Reports To: Territory Operations Manager
FLSA: Exempt (Salary)
Schedule: Monday-Friday, 8am-5pm (Remote/Travel)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology
Position Summary
The Area ServiceManager oversees field operations within a designated territory or area, managingservice technicians and independent contractors to ensure high-quality service delivery. This role involves operational oversight, contractor development, and cross-functional support, requiring strong problem-solving skills and a commitment to customer satisfaction.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors
Support and troubleshooting with field personnel inquiries
Continuous education into 12V technology and advancements
Fulfill daily operational duties of assigned area
Operate a clean, organized and hazard free work environment
Conducts quality assurance inspections of all facilities, at least once quarterly
Maintain a positive and caring atmosphere for customers and employees
Ability to think independently and work through service challenges consistently
Sells and trains new contractor facilities, maintaining and growing the service network
Support of internal departments and personnel, assisting at any opportunity presented
Timely submission of required reports and expenses
Directs, coordinates and participates in corporate initiatives to improve efficiency
Correspondence with management when challenges are presented
Maintain the integrity, confidentiality and security of pertinent information and records
Adherence to all state and federal rule, regulation and statute
Availability to take after-hours and weekend calls
Any other duty, as assigned
Qualifications
High School Diploma or equivalent.
3 years' experience as a Service Technician
Ability and desire to travel within designated area/territory
Strong written and verbal communication skills
Possess excellent telephone skills
Detail orientated
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
#LI-Remote
$45k-72k yearly est. 31d ago
Supervisor - Service Operations
Caterpillar 4.3
Service manager job in Manchester, TN
Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS
High school diploma required, college and/or technical education preferred.
Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred.
Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment.
Able to work a flexible schedule, including nights, weekends and on-call hours as required.
Demonstrated professionalism, integrity, adaptability and a strong customer service focus.
Sense of urgency and self-initiative, and the personal drive for success.
Excellent communication skills.
Must be able to travel as required for meetings and training (less than 15%).
RESPONSIBILITIES
Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers.
Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules.
Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status.
Conduct annual performance reviews for assigned operational unit.
Investigate & document events of work related Injury and/or property damages.
Maintain effective work, vacation and training scheduled for assigned staff.
Submit accurate time records related to work performed and/or hours worked.
Respond to customer inquiries related to service.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, trainings, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
Work Conditions
Maintain a clean, safe working environment.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Able to lift up to 20-50 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$71k-107k yearly est. 60d+ ago
Service Manager
Carcare Import and Domestic Service 3.3
Service manager job in Hendersonville, TN
Job DescriptionSalary:
ServiceManager Opportunity at CarCare: Lead Excellence in Automotive ServiceServiceManager
Job Type: Full-Time
Compensation: $90,000$210,000/year (includes base salary + performance bonuses, plus relocation assistance and sign-on bonuses for top leaders)
Are you an experienced automotive service professional with strong leadership skills, ready to take charge of a high-performing team? Join CarCare Import & Domestic Serviceone of the nation's premier family-owned repair facilitieswhere we empower managers to drive operational success, foster team growth, and deliver unparalleled customer experiences.
Why Choose CarCare?
People-First Leadership: We prioritize our team over profits alone. Supportive of dedicated leaders who invest in their people, we're changing the industry by valuing and rewarding service pros at every level.
Advanced Operations: Oversee a state-of-the-art facility with heated/cooled bays, ADAS systems, advanced diagnostics, and moreequipped to handle import and domestic vehicles efficiently.
Competitive Rewards: Attractive pay structure with bonuses, plus benefits like health, dental, and vision insurance; paid time off; employee discounts; weekly lunches; flexible options; and relocation support.
Growth-Oriented Environment: Lead with ongoing training, professional development, and opportunities for advancementwe back our promises with action and keep the team progressing.
Positive Culture: Build and maintain a shop focused on quality, excellence, and collaboration, where positivity thrives and everyone works toward shared success.
Key Responsibilities
Oversee daily operations of the service department, ensuring efficient workflow, high customer satisfaction, and timely repairs.
Manage and mentor service advisors and technicians, providing guidance, performance feedback, and development opportunities.
Handle customer escalations, resolve issues promptly, and maintain strong relationships to drive repeat business.
Monitor key metrics like repair orders, labor efficiency, and profitability; implement strategies to optimize performance.
Collaborate with ownership on budgeting, inventory management, and process improvements.
Stay current on industry trends, technologies, and best practices to lead the team effectively.
Qualifications We Value
5+ years of experience in automotive service, with at least 2 years in a supervisory or management role.
Deep knowledge of automotive diagnostics, repairs, and service operations for import and domestic vehicles.
Proven leadership skills with a track record of team building and achieving departmental goals.
Excellent communication, problem-solving, and customer service abilities.
Familiarity with service software, warranties, and insurance processes.
ASE certifications or equivalent are a plus.
Physical Demands
Ability to stand for extended periods, lift up to 50 lbs, and navigate a busy shop environment.
At CarCare, we put people and leadership at the core. As a stable, forward-thinking shop, we're committed to your success in guiding our team to new heights. If you're a motivated leader ready to make an impact with a supportive, high-achieving family, apply nowthis role won't stay open long!
Benefits
Health, Dental, and Vision Insurance
Paid Training & Development
Employee Discounts
Flexible Schedule Options
Paid Time Off
Holiday Pay
Weekly Lunch
Relocation Assistance
$55k-84k yearly est. 16d ago
Director of Shared Services
Corpay
Service manager job in Brentwood, TN
What We Need
Corpay is currently looking to hire a Director of Shared Services within our Finance division. This position falls under our Finance & Accounting line of business and is located in Brentwood, TN. In this role, you will oversee the day-to-day operations of a team of professionals to ensure accurate and timely monthly, quarterly, and year-end close activities, including timely review of journal entries, fluctuation analysis, expense account accruals, account reconciliations, intercompany balancing, prepaid amortization, and preparation/review of reporting schedules utilized in internal reporting. You will report directly to the VP, Assistant Corporate Controller and regularly collaborate with Financial Reporting, Internal Audit, Divisional Controllers, Treasury Leadership, and Divisional & Business Team Leadership.
How We Work
As a Director of Shared Services, you will be expected to work in an office environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN office
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Overseeing the day-to-day operations of a team of professionals to ensure accurate and timely monthly, quarterly, and year-end close activities
Ensuring the timely reporting of all monthly financials, with full interpretation of financial results
Mentoring and developing staff with a collaborative approach, establishing accountabilities, objectives, priorities, and monitoring/evaluating results
Continually evaluating and optimizing month-end close processes to deliver process automation and improved accuracy
Developing/enhancing, implementing, and enforcing accounting policies, internal controls, and procedures that will improve the overall operation and reduce risks of the business
Working with internal and external auditors to ensure a timely year-end audit and quarterly reviews
Supporting budget and forecasting planning as needed
Building strong relationships with our business partners and liaising with other departments on analyzing financial results, problem resolution, and innovative strategic business initiatives
Collaborating with internal stakeholders to understand their needs and exceed their expectations
Participating in special projects and performing other related duties as assigned
Supervising, developing, and coaching team members to ensure high-quality deliverables
Qualifications & Skills
Proven team player with excellent communication, presentation, leadership, and interpersonal skills
Ability to coordinate and work with business leaders in multiple locations
Direct experience working in a complex, large-scale accounting and finance environment
Demonstrated background and knowledge of US GAAP and SOX
Ability to work well under pressure, multitask, and meet deadlines timely and accurately in a high-paced environment
Excellent organizational, analytical, communication, and interpersonal skills
Hands-on, detail-oriented individual with the ability to see the big picture
Ambitious and flexible, with a desire to learn and grow professionally
Track record of leading a team of professionals with a demonstrated ability to hire and retain employees
Uncompromising commitment to diligence, rigor, and excellence
Firm, assertive, and non-abrasive style that engenders collaboration and loyalty
Moderately advanced computer skills for Excel and up-to-date skills for ERP systems
Bachelor's degree in Accounting
10+ years of previous experience in accounting roles with prior experience supervising a team or projects
Prior experience in a publicly traded company is a plus
Experience in a high-growth and dynamic company
Strong background in US GAAP and Sarbanes-Oxley Act compliance
Fintech, financial technology sector/industry experience is a plus
Proven experience with process improvement and IT system implementation projects
Experience with Microsoft Dynamics D365 or Workiva is a plus
CPA or CMA is a plus
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
#LI-IF1
#LI-CORPAY
$75k-131k yearly est. 7d ago
Director of Surgical Services
iSHR for It & Surveillance
Service manager job in Gallatin, TN
Job Title: Director of Surgical Services
Level: Mid-Level
Travel Required: Travel not required
Visa Support: No visa sponsorships supported
City: Gallatin
State: TN
Postal Code: 37066
Monetary:
Confidential
Currency: $ USD
Salary Minimum: $120,000.00
Salary Maximum: $160,000.00
Signing Bonus: Negotiable
Relocation Package: None
Must-Haves:
Bachelor's degree in Nursing
Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience
State of Tennessee or Multi-State Registered Nurse licensure
Nice-To-Haves:
Experience with Cardiac and Orthopedic Surgery Service Lines
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Personal Time Off program for leaders
Employee Assistance Program mental, physical, and financial wellness assistance
Professional development and Advanced Degree support
Job Responsibilities:
Direct Surgical Services departments' activities and resources to achieve departmental and organizational objectives.
Minimum Education:
Bachelors degree in Nursing - Required
Master's degree in Nursing, Business, or Healthcare Administration - Preferred
Required Skills:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Basic Life Support (BLS) American Heart Association must be obtained within 90 days of employment if not current upon hire.
Licenses: State of Tennessee or Multi-State Registered Nurse licensure - Required
Minimum Work Experience:
Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience - Required
Experience with Cardiac Surgery Service Lines - Preferred
Interview Steps:
Submit Application or Resume for review
If selected, depending on candidate location, either an in-person or TEAMS interview will be scheduled
$120k-160k yearly 60d+ ago
Service Manager
Tire Discounters 3.1
Service manager job in Hendersonville, TN
Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a ServiceManager:
As a ServiceManager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
* Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
* Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
* Serves as a liaison providing clear communication between the shop, counter staff and customers.
* Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
* Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
ServiceManager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
ServiceManagers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
$55k-85k yearly 58d ago
Service Director
j c Ford Company
Service manager job in Columbia, TN
The Service Director is responsible and accountable for leading and directing profitable service revenue growth by managing and leading a team. This role presents an exciting opportunity to join a global leader in tortilla and tortilla chip production systems to make a significant impact in a rapidly growing market. The team will consist of a servicemanager, service admin, and 12+ service technicians. This strategic leadership position is responsible for day-to-day management of a team and driving quality, service levels, and process improvements. The Service Director will be a true customer centric solution finder and act as a trusted systems expert.
Key Responsibilities:
• Implement process improvement plans that support revenue, customer satisfaction, technician morale, and ease of doing business with JC Ford
• Implement tools and practices that ensure 75% technician utilization per month
• Develop and execute strategies for proactive service plans that don't rely on reactive break-fix to generate profitable revenue stream
• Coach, develop, maintain, and manage a highly technical field service team with servicemanager
• Oversee installations, preventative maintenance, equipment upgrades and updates, and sales support for new systems
• Foster effective and transparent information sharing between customers, technicians, and JC Ford manufacturing and engineering teams
• Create and implement service documentation procedures and processes for customer and internal teams
• Establishing and growing customer relationships
• Strategy focused on meeting or exceeding financial metrics
• Meeting or exceeding customer satisfaction results
• Develop talent and foster skills matrix for technicians to level up
• Increasing employee retention and engagement levels
• Effective communication with VP of Revenue and demonstrable service dashboards
Qualifications and Prior Experience:
• Proven track record of 8 years in industrial machinery service or related experience, ideally in a food processing/manufacturing/packing environment (or equivalent combination of education and experience)
• Experience effectively managing customer relations dealing directly with customers
• Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.)
• Sales Strategy and Customer Development
• Ability to effectively demonstrate productivity tools, i.e. Microsoft Office
• Achieve targets and goals with minimal supervision.
• Strong communication skills verbal and written
• Electrical and mechanical service experience
• Understanding of the food and process industry, including factory operations and decision-making processes.
• Proven track record of technical solution sales and possessing an engineering and project management mindset
• Experience with project-based sales involving complex technical solutions.
• Capacity to logically solve problems and manage projects by utilizing a data-driven, detail-oriented, approach.
• Demonstrated success in building relationships and driving revenue in North America, with possible experience in international markets.
• Demonstrated ability to work well with others and to participate in and/or lead a cross-functional team.
• Analytical ability to prepare performance reports, cost/price analyses, and other performance measures
• Possess excellent verbal and written communication skills to communicate effectively.
• Possess ability to drive for results, hold self-accountable, and continuously improve.
Requirements
Education and Experience:
• Bachelor's degree with at least 8 years of relevant experience and previous management experience is required
• Bachelor's degree in engineering is a plus
Work Environment:
The work environment for this role involves a dynamic combination of customer-facing settings, office-based work, and time spent in manufacturing and production areas. The Service Director routinely engages with customers at their facilities, which may include food manufacturing plants, industrial production areas, and other operational environments. These visits may involve exposure to varying temperatures, elevated noise levels, moving equipment, and other conditions typical of industrial customer sites. Travel by air and car is required and may include extended periods onsite to support service delivery, project coordination, or issue resolution.
Within the company's facilities, the role includes work in a standard office environment with regular use of computers, communication tools, and other office equipment. The Service Director will also frequently enter the company's manufacturing and production areas to collaborate with engineering, operations, and technical teams. These areas may involve exposure to machinery, noise, and other industrial conditions. Proper personal protective equipment (PPE) will be required and provided.
This position requires the ability to move seamlessly between office settings, customer environments, and manufacturing floors, maintaining a high level of professionalism, customer engagement, and adherence to all company and customer safety protocols.
The duties and responsibilities outlined in this are intended to represent the essential functions of the position and are not exhaustive. JC Ford reserves the right to modify this job description at any time, with or without notice, to meet business needs. Employees are expected to adhere to company policies and applicable local, state, and federal laws. This document does not constitute a contract of employment, and JC Ford retains the right to employ individuals at will, as permitted by law.
$75k-131k yearly est. 60d+ ago
Service Director
J C Ford Company
Service manager job in Columbia, TN
Full-time Description
The Service Director is responsible and accountable for leading and directing profitable service revenue growth by managing and leading a team. This role presents an exciting opportunity to join a global leader in tortilla and tortilla chip production systems to make a significant impact in a rapidly growing market. The team will consist of a servicemanager, service admin, and 12+ service technicians. This strategic leadership position is responsible for day-to-day management of a team and driving quality, service levels, and process improvements. The Service Director will be a true customer centric solution finder and act as a trusted systems expert.
Key Responsibilities:
• Implement process improvement plans that support revenue, customer satisfaction, technician morale, and ease of doing business with JC Ford
• Implement tools and practices that ensure 75% technician utilization per month
• Develop and execute strategies for proactive service plans that don't rely on reactive break-fix to generate profitable revenue stream
• Coach, develop, maintain, and manage a highly technical field service team with servicemanager
• Oversee installations, preventative maintenance, equipment upgrades and updates, and sales support for new systems
• Foster effective and transparent information sharing between customers, technicians, and JC Ford manufacturing and engineering teams
• Create and implement service documentation procedures and processes for customer and internal teams
• Establishing and growing customer relationships
• Strategy focused on meeting or exceeding financial metrics
• Meeting or exceeding customer satisfaction results
• Develop talent and foster skills matrix for technicians to level up
• Increasing employee retention and engagement levels
• Effective communication with VP of Revenue and demonstrable service dashboards
Qualifications and Prior Experience:
• Proven track record of 8 years in industrial machinery service or related experience, ideally in a food processing/manufacturing/packing environment (or equivalent combination of education and experience)
• Experience effectively managing customer relations dealing directly with customers
• Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.)
• Sales Strategy and Customer Development
• Ability to effectively demonstrate productivity tools, i.e. Microsoft Office
• Achieve targets and goals with minimal supervision.
• Strong communication skills verbal and written
• Electrical and mechanical service experience
• Understanding of the food and process industry, including factory operations and decision-making processes.
• Proven track record of technical solution sales and possessing an engineering and project management mindset
• Experience with project-based sales involving complex technical solutions.
• Capacity to logically solve problems and manage projects by utilizing a data-driven, detail-oriented, approach.
• Demonstrated success in building relationships and driving revenue in North America, with possible experience in international markets.
• Demonstrated ability to work well with others and to participate in and/or lead a cross-functional team.
• Analytical ability to prepare performance reports, cost/price analyses, and other performance measures
• Possess excellent verbal and written communication skills to communicate effectively.
• Possess ability to drive for results, hold self-accountable, and continuously improve.
Requirements
Education and Experience:
• Bachelor's degree with at least 8 years of relevant experience and previous management experience is required
• Bachelor's degree in engineering is a plus
Work Environment:
The work environment for this role involves a dynamic combination of customer-facing settings, office-based work, and time spent in manufacturing and production areas. The Service Director routinely engages with customers at their facilities, which may include food manufacturing plants, industrial production areas, and other operational environments. These visits may involve exposure to varying temperatures, elevated noise levels, moving equipment, and other conditions typical of industrial customer sites. Travel by air and car is required and may include extended periods onsite to support service delivery, project coordination, or issue resolution.
Within the company's facilities, the role includes work in a standard office environment with regular use of computers, communication tools, and other office equipment. The Service Director will also frequently enter the company's manufacturing and production areas to collaborate with engineering, operations, and technical teams. These areas may involve exposure to machinery, noise, and other industrial conditions. Proper personal protective equipment (PPE) will be required and provided.
This position requires the ability to move seamlessly between office settings, customer environments, and manufacturing floors, maintaining a high level of professionalism, customer engagement, and adherence to all company and customer safety protocols.
The duties and responsibilities outlined in this are intended to represent the essential functions of the position and are not exhaustive. JC Ford reserves the right to modify this job description at any time, with or without notice, to meet business needs. Employees are expected to adhere to company policies and applicable local, state, and federal laws. This document does not constitute a contract of employment, and JC Ford retains the right to employ individuals at will, as permitted by law.
$75k-131k yearly est. 60d+ ago
Regional Service Operations Manager (East)
Coats 4.3
Service manager job in La Vergne, TN
The Regional Service Operations Manager is responsible for leading and executing service operations within an assigned region to deliver superior service performance, customer satisfaction, and operational excellence. This role translates enterprise service strategy into daily execution by coaching field teams, deploying, training and enforcing policies and procedures, and driving consistent, high-quality service delivery. The Regional Service Operations Manager plays a critical role in fostering a culture of safety, professionalism, productivity, and continuous improvement while developing field talent and strengthening customer relationships.
Key Responsibilities:
Service Performance & Customer Satisfaction
Drive regional service level performance, ensuring achievement of KPIs, SLAs, and customer satisfaction targets.
Monitor service metrics, customer feedback, and operational dashboards to identify trends and improvement opportunities.
Support customer retention and acquisition through the facilitation of the service network in delivering a reliable service delivery and proactive customer engagement.
Field Leadership & Daily Execution
Provide hands-on leadership and daily facilitation to field service technicians and supervisors.
Coach and mentor field teams to improve performance in safety, customer engagement, productivity, and professional standards.
Reinforce expectations for behavior, appearance, communication, and customer interactions across the region.
Partner with the Senior Service Operations Manager to deploy service initiatives, programs, and performance improvements.
Safety, Compliance & Policy Adherence
Promote and enforce a strong safety culture, ensuring compliance with all safety policies, procedures, and regulatory requirements.
Ensure adherence to company service policies, procedures, and quality standards.
Support certification, inspection, and compliance programs as required, ensuring accurate documentation and execution.
Training & Talent Development
Plan and monitor regional training programs for field service technicians in alignment with corporate standards.
Identify skill gaps and coordinate technical, safety, and customer service training.
Mentor technicians and supervisors, supporting career development and succession planning.
Reinforce best practices and standard work through ride-alongs, coaching sessions, and performance reviews.
Productivity, Territory & Inventory Management
Optimize technician productivity through effective scheduling, territory alignment, and workload balancing.
Manage and troubeshoot regional inventory, tools, and parts to ensure availability, accuracy, and cost control.
Partner with supply chain and operations teams to minimize downtime and improve first-time fix rates.
Support fleet, asset, and equipment management to maximize operational efficiency.
Continuous Improvement & Collaboration
Identify opportunities for process improvement and participate in continuous improvement initiatives.
Share regional insights, best practices, and performance data with the Senior Service Operations Manager.
Collaborate cross-functionally with sales, technical support, quality, and operations teams to enhance service outcomes.
Qualifications & Experience
Bachelor's degree in Business, Operations, Engineering, or a related field (or equivalent experience).
5-8+ years of experience in field service operations, servicemanagement, or regional operations leadership.
Demonstrated experience leading field-based teams in a multi-location or regional environment.
Strong understanding of service metrics, safety compliance, and customer satisfaction drivers.
Experience in training, coaching, and mentoring technical teams.
The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
$47k-56k yearly est. Auto-Apply 2d ago
Lead Home Service Technician/Handywoman/Handyman
Trublue
Service manager job in Franklin, TN
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
Training & development
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
TruBlue t-shirts, polos, and other company gear for the team
Strong office support
TruBlue of Franklin & Brentwood is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English. Compensation will depend upon experience, professionalism, and client relations.
TruBlue of Franklin and Brentwood is a small company that does not currently provide company vehicles. Do you have a reliable vehicle suitable for handyman work?
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $28.00 - $32.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Business Manager
We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve budgeted goals for area of accountability.
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting.
Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit.
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities.
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise.
Execute new strategic initiatives for the account or the assigned categories.
Qualifications:
Bachelor's degree required; MBA/Graduate Degree preferred
3 years of professional work experience required; 5 years preferred
Experience in building and nurturing brands; private brand management a plus
Demonstrated ability to lead and develop teams
Ability to contribute to setting and achieving budgets
Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Duty
Business/Functional Results
Achieve budgeted goals for area of accountability
Support account team in the development of sales plans
Effectively negotiate supplier commission rates to grow category or team revenue
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting
Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility
Interprets trends and other sales analysis data to assist Sr. Business Manager
Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation
Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans)
May assist with needs for innovation
Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers
Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various servicesManaging Execution
Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit
Allocate resources at the account level or within assigned category business unit
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
Generating Talent
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
Assure succession plans are in place for critical roles
Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
Identify expected level of decision-making and expected level of risk-taking for team members
Strategic Leadership
Execute new strategic initiatives for the account or the assigned categories
Support, provide guidance with customer issues relating to cost/value
Foster thought leadership within account team
Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
Typically 1 - 3 reports
Managing Relationships
Directs, delegates and empowers effectively
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
3-5 Years of experience in building and nurturing brands; private brand management a plus
Skills, Knowledge and Abilities
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Strong Written & Verbal Communication Skills
Conflict Management Skills
Decision Making Skills
Strong Priortizing Skills
Excellent Customer Service Skills
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Visualize & Plan Objectives & Goals Strategically
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$54k-97k yearly est. Auto-Apply 11d ago
Hotel General Manager
CUSA, LLC 4.4
Service manager job in Brentwood, TN
Job Description
Now Hiring: Hotel General Manager
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager. Major brand experience to include Mainstay Suites by Choice and IHG Candlewood Suites. Extended stay experience is required. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service and brand standards, recognizing our associates as our best asset, and providing value to our business partners and owners.
The Hotel General Manager is the leader for the team with daily oversight of all hotel departments, providing achievement of top line revenue, managing expenses and payroll for bottom line profitability, experience in team building, brand training, adherence to required brand standards including Medalia scores and loyalty enrollment goals, exceeding fair share metrics for the brand, comp set and hotel for MPI, ARI, RGI. Please submit your resume for consideration.
$47k-64k yearly est. 27d ago
Service Manager
Mission Rock Residential LLC 4.3
Service manager job in Columbia, TN
Job DescriptionDescription:
As the ServiceManager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can positively impact our resident and team member experience.
Are you ready to make an impact?
Location: City Limits
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
Housing discount opportunity
401(k) with company match Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
The day-to-day: The ServiceManager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, ServiceManagers work closely with Regional ServiceManagers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they'll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. ServiceManager may work with any of the following…
Oversee the preservation and quality of the property, including performing general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, snow removal
Work closely with the Property Manager (and the entire team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission
Remain committed to providing exceptional service within each resident interaction
Lead by example and drive accountability within the Service team to prioritize timely and quality response and completion of work orders, promoting and providing highest quality of service to residents.
Partner with Property Manager to support operational goals and performance to meet owner's objectives and adhering to Mission Rock's standards
Manage purchase orders (for supplies) to ensure budget goals and objectives are met
Own and preserve pride within your work environment, maintaining a clean and polished curb appeal and general cleanliness of the property through the lens of the customer and owner
Demonstrate and deliver on a passion to develop the team, including Service Technicians, Groundskeepers, Housekeepers, etc.
Plan and prepare work schedules, delegating workloads, and monitoring workflow
Demonstrate effective communication (emails, phone calls, texts, in-person conversations) that adhere to the MRR T.R.U.S.T. to strengthen the team and improve the overall team member and resident experience
Requirements:
What you bring:
Strong customer service and communication skills, with a willingness to go the extra mile
Proven ability to positively lead and develop a team
Strong organizational and time-management skills
Enthusiasm to collaborate and engage with others
Desire to improve the lives of those around you
Cost savings acumen
HVAC certification is required
CPO Certification required
3-5 years of multi-family, or similar industry, maintenance skills/experience
Adherence to Fair Housing best practices
Must be able to perform general/routine inspections and identify possible issues
Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later)
Valid Driver's License with reliable transportation
Basic computer skills, including familiarity with Microsoft Suite
$47k-62k yearly est. 26d ago
Business Manager
Waves 4.0
Service manager job in Franklin, TN
Full-time Description
Serving under the general supervision of the Chief Operating Officer, this position is responsible for professional accounting and financial management activities. The duties of this position include:
Manage the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable, payroll, fixed asset management, fleet management and account reconciliations. Maintain complete and accurate records for all financial activity.
Prepare and review monthly financial statements and adjacent reporting for Chief Operating Officer, in accordance with GAAP, including variance reporting, analysis and forecasting.
Ensure compliance with policies and procedures. Ensure statutory requirements are met.
Complete month-end and year-end closings in a timely and accurate manner, including accrual, prepaid, asset and depreciation entries.
Serve as the agency's purchasing agent, placing bimonthly orders as requested.
Serve as primary point of contact for the annual financial audit; liaise with the Board's Audit Committee and external auditors as necessary.
Provide support for program and quality audits.
Manage cash flow and prepare monthly cash flow forecasts.
Ensure all personnel and financial records are stored securely electronically in compliance with state and federal standards.
Support the acquisition of capital assets and ensure that assets are properly recorded, amortized, and disposed of.
Own vendor relationships and serve as point of contact for Program and House Managers for utilities and other residential concerns.
Accounts Receivable
Prepare and send monthly invoices. Respond to inquiries.
Report open accounts receivable to Chief Operating Officer monthly.
Collaborate with billing and program staff in support of service billing processes.
Submit remote bank deposits weekly or as needed.
Submit lost revenue claims in a timely manner, as needed.
Accounts Payable
Ensure payables are submitted in a timely and accurate manner.
Maintain record of passthrough expenses to be invoiced monthly.
Maintain record of vehicle-related expenses.
Report outstanding checks to Chief Operating Officer monthly.
Prepare checks for signature as needed.
Payroll
Oversee payroll functions to ensure employees are paid in a timely and accurate manner.
Submit biweekly payroll, review and analyze payroll reports, report findings to Chief Operating Officer.
Manage integration between payroll and accounting platforms. Troubleshoot issues, as needed.
Ensure annual W-2s and 1099s are issued timely and accurately.
Budget preparation
Support Chief Operating Officer in budget and forecast preparation; enter budget into accounting system.
Prepare monthly reconciliation reports for Chief Operating Officer with analysis and forecasting.
Provide requested information to Program Managers in support of funding applications.
Operations support
Collaborate with Human Resources Manager on the payroll process.
Assist Human Resources Manager with legislative compliance including employment standards, occupation health and safety, human rights, etc.
Manage Vehicle Maintenance plan and implementation
Requirements
Qualifications
Education
Bachelor's degree in Accounting, Finance, Business Management/Administration, or related field
Knowledge, skills and abilities
Demonstrated expertise and experience implementing and maintaining accounting and compliance standards.
Demonstrated experience with detailed recordkeeping, including reconciliations.
Demonstrated ability to review and analyze financial information and report findings.
Excellent keyboarding skills. 10-key a plus.
Experience and ease with paperless recordkeeping.
Demonstrated ability to work with accuracy, timeliness and discretion.
Strong organization, prioritization and time management skills.
Ability to collaborate and communicate effectively with stakeholders of all levels.
Ability to work independently and maintain confidentiality.
Knowledge of federal and state legislation affecting charities.
Must possess and maintain a valid Tennessee driver's license.
Expertise in the use of electronic platforms:
QuickBooks Online
Paylocity
Banking
Payment methods including, ACH, wire transfers, consumer cards and checks
Payment platforms including PayPal and Stripe
Microsoft applications, especially Excel and Teams
Therap
Experience
3 to 5 years of progressive financial responsibility
Experience in nonprofit finance preferred
Experience with Tennessee Department of Disability and Aging and/or TennCare preferred
* This position requires sitting at a desk for long periods of time, reviewing electronic and paper documents, accurate computations and the ability to move and lift 25 pounds
$74k-103k yearly est. 60d+ ago
Hotel General Manager
Cusa 4.4
Service manager job in Brentwood, TN
Now Hiring: Hotel General Manager
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager. Major brand experience to include Mainstay Suites by Choice and IHG Candlewood Suites. Extended stay experience is required. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service and brand standards, recognizing our associates as our best asset, and providing value to our business partners and owners.
The Hotel General Manager is the leader for the team with daily oversight of all hotel departments, providing achievement of top line revenue, managing expenses and payroll for bottom line profitability, experience in team building, brand training, adherence to required brand standards including Medalia scores and loyalty enrollment goals, exceeding fair share metrics for the brand, comp set and hotel for MPI, ARI, RGI. Please submit your resume for consideration.
How much does a service manager earn in Murfreesboro, TN?
The average service manager in Murfreesboro, TN earns between $39,000 and $104,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Murfreesboro, TN
$64,000
What are the biggest employers of Service Managers in Murfreesboro, TN?
The biggest employers of Service Managers in Murfreesboro, TN are: