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  • Service Delivery Manager - TEMS

    Ascension Health 3.3company rating

    Service manager job in Saint Louis, MO

    **Details** + **Department:** Digital Workplace + **Schedule:** Full-time, 8 hour day shift, Monday - Friday + **Salary:** $118,129.00 - $159,821.00 per year + Eligible for an annual bonus incentive. **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._ **Responsibilities** **Ideal Candidate Profile - What We're Looking For** **The successful candidate will immediately stand out with the following experience:** **Financial Accountability:** **Has direct, proven experience managing large, recurring IT service budgets, driving cost reduction initiatives, and verifying complex invoices to ensure financial compliance.** **Vendor Governance:** **Has been directly responsible for overseeing the implementation and performance outcomes of a major Managed Service Provider (MSP) or Telecom Expense Management System (TEMS).** **Technical Domain Expertise:** **Possesses hands-on technical understanding of mobile device lifecycle management, cellular networks, and the core functions of a mobility TEMS platform.** **Strategic Delivery:** **Able to define the long-term mobility strategy, align the program with business needs, and successfully deliver against those objectives, including system integrations (e.g., ServiceNow).** **Issue Ownership:** **Demonstrated ability to own high-priority mobility based escalations and drive resolution between internal stakeholders and external vendors under strict SLA guidelines.** **Job Overview** **The ideal candidate directly managed or ran a critical IT service operation supported by a major third-party partner. This individual demonstrated experience building and running processes focused on financial accountability and vendor compliance, and had technical responsibility for the administration of mobility asset management systems. The role requires that the candidate successfully oversaw managed service provider relationships and ensured the end-to-end reliability of services used across a large enterprise.** This role is responsible solely for cellular/mobility services, including device lifecycle management, carrier services, telecom expense management (TEMS), and related workflows. **Job Description** This pivotal role serves as the point of accountability for the operational performance and strategic value delivered by our third-party TEMS provider. The Service Delivery Manager will oversee the end-to-end management of Ascension's entire mobility footprint, ensuring high-quality, cost-efficient service delivery and rigorous contractual compliance. **Responsibilities** The primary function is to manage the delivery of services against agreed upon performance metrics and oversee the execution of governance responsibilities. **1. Vendor & Service Delivery Management** + Act as the Primary Liaison (SDM), managing the overall account and working directly with the vendor. + Oversee and manage the execution of all mobility managed services, including Invoice Receipt and Loading, Cost Allocation, Mobile Procurement Workflow Management (PWM), and Order Fulfillment Services (OFS). + Ensure vendor contractual compliance by rigorously tracking and managing performance against Service Level Agreements (SLAs) and other contract terms. + Manage escalations, drive issue resolution, and handle change requests, referring issues to appropriate leaders and managed partners for resolution. + Own the business relationship with key stakeholders in the local health system. **2. Financial Governance and Cost Optimization (Mobility)** + Drive and validate cost savings to meet or exceed the Total Savings Objective outlined in the Savings Guarantee Exhibit. + Rigorously review and approve/reject identified Savings Opportunities and Savings Potential on a weekly basis, providing relevant business or technical rationale for any rejections. + Support mobility services budgeting, forecasting, and expense management , and recommend cost-effective hardware/software solutions. + Lead Quarterly Business Review meetings and monthly operational reviews, presenting various analyses to management. + Manage change orders for Additional Resource Charges (e.g., over baseline Mobile End User Help Desk incidents or Fulfillment services) to control costs. + Provide guidance to business and legal teams with contract changes, negotiations, and terminations. **3. Operational and Technical Oversight** + Oversee the quality of logistical services, including Device Staging & Kitting, Spare Pool Management, Device Advanced Exchange, and Recovery/Recycling/Remarketing. + Manage the implementation and maintenance of the vendor's scoped app within Ascension's ServiceNow environment. + Ensure proper implementation and maintenance of policies, workflows, and procedures documented in the Customer Specific Document (CSD), including Escalation procedures and Mobile optimization policies. + Exercise judgment and influence on key technical decisions, standards, policies, environment selection, and architecture related to the mobility ecosystem. + Collaborate on needs analysis for customer service, upgrades or changes to systems. **Additional Preferences:** + 3 years of leadership or management experience preferred. + Technical background , specifically in Infrastructure and/or healthcare technology. + Experience with ServiceNow. + Proven experience working with Managed Service Providers (MSPs). + Experience facilitating technical calls to drive resolution and strong relationship building skills. + Specific knowledge of mobility expense management, including analyzing invoice costs, conducting zero-usage analysis, and data pool optimization. **Requirements** Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **Additional Preferences** \#ascensiontechnologies #LI-remote **Why Join Our Team** When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (****************************************
    $118.1k-159.8k yearly 2d ago
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  • Managed Services Manager

    Covenant Technology Partners

    Service manager job in Saint Louis, MO

    Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers. The Manager, Managed Services oversees the delivery of IT services, manages client relationships, ensures service level agreements (SLAs) are met, and handles project management responsibilities to ensure smooth implementation and operation of services. This role is critical in maintaining the highest standards of service and client satisfaction. This is a highly influential role within the organization and will require both strategic vision and the willingness to be hand-on with clients and internal stakeholders. The ideal candidate will be able to prioritize and take ownership of tasks that will come from a diverse set of stakeholders within the organization. The work location for this role is flexible if approved by Covenant except this position may not be performed remotely from Colorado and California. Responsibilities: Oversees the delivery of managed IT services to clients, ensuring high levels of performance and compliance with SLAs. Manages client relationships, acting as the primary point of contact for clients regarding service delivery and project management. Prepares, schedules, and drives Quarterly Business Reviews with all Managed Services and CSP Clients. Ensures contractual compliance for all Managed Services clients. Schedules proactive tasks in advance and ensures appropriate SME are assigned and complete the tasks. Takes ownership of the Managed Services business portfolio. Actively engages with client managers and solution leads to align on identified opportunities. Aggressively identifies and pursues Manages Services pipeline opportunities to increase profitability. Creates and maintains the vision for the Managed Services business including the annual business forecast and business plan. Regularly meets with business stakeholders to align on pipeline and business forecasts. Reviews and provides regular progress reports to business leaders in both written and in-person presentation forums. Defines critical Key Performance Indicators within the Managed Services division. Actively monitors to trends and optimization opportunities. Actively monitors Service Board and ensure tickets get assigned properly as they come in. Monitors aging tickets and drives to completion, escalating as necessary. ConnectWise experience is a plus. Establishes and maintains robust vender relationships with key venders included Microsoft and ConnectWise. Coordinates and leads project management activities for service implementations and ongoing operations. Project management for delivery projects outside of Managed Services when assigned. Uses AI and automation to improve efficiency and productivity with the managed services space. Reviews and approves time entry and client invoicing and proactively manages actuals to budget. Review and update team member forecasts each week. Operates with an agile environment to meet dynamics needs of business. Focuses on flexibility, scalability and remote access within hybrid and cloud environments. Monitors and reports on service performance metrics, identifying areas for improvement and implementing corrective actions as necessary. Collaborates closely with Marketing team to generate and update go to market materials related to Managed Services. Periodically provides blog and client newsletter content. Generates and maintains MSP related Intellectual Property and documentation. Collaborates with internal teams to develop and implement service improvement plans. Participates in internal projects and initiatives as assigned. Ensures adherence to company policies, procedures, and best practices in service delivery. Mentors and supports team members, fostering a culture of continuous improvement and professional development. Stays current with industry trends and advancements in technology to ensure the company remains competitive. Works continuously to improve project management and operational processes to enhance efficiency and effectiveness. Qualifications: Education, License or Certification: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field or equivalent experience. Project Management Professional (PMP) or equivalent certification preferred. Experience: Minimum of 5 years of experience in IT service delivery or managed services. Experience in Cloud Platforms. Experience with ConnectWise is a plus. Experience with Microsoft solutions a plus - Data & AI, Digital and App Innovation, Dynamics, Modern Work, Security & Infrastructure. Proven experience in project management, including planning, execution, and monitoring of IT projects. Strong understanding of IT service management (ITSM) frameworks and best practices. Excellent client relationship management skills. Strong leadership and team management abilities. We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country's heroes. We hope you consider joining the Covenant family. Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *******************
    $46k-76k yearly est. 1d ago
  • Customer Service Supervisor

    Roha

    Service manager job in Saint Louis, MO

    From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. We are hiring Customer Service Supervisor Candidates must be based in St. Louis 5 days Working Reporting to Operations Manager Essential Duties and Responsibilities Order Processing Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team Ensure accuracy with all EDI order processing and invoice submissions Customer Communication Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team Internal Coordination To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders. Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions. Team Supervision Monitor and document any performance, attendance, or conduct issues within the team as per company policies. Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism. Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews. Prepare and review reports on customer service performance metrics as designed by the operations manager monthly Perform additional duties that may be assigned by Management Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
    $32k-45k yearly est. 1d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Saint Louis, MO

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $81k-106k yearly est. 7d ago
  • Supervisor-Surgical Services, Full Time - Mercy Jefferson

    Mercy 4.5company rating

    Service manager job in Festus, MO

    Find your calling at Mercy! The Supervisor- Perioperative Services RN is responsible for managing the care of the pediatric and adult patient requiring a surgical procedure that requires moderate to complex assessments, interventions, and levels of nursing vigilance. The Supervisor - Perioperative Services RN is responsible to the Manager and Director of Nursing for the assigned Perioperative unit. This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Supervisor - Surgical Services 40 hours per week, Days Mercy Hospital Jefferson Festus, MO 63028 Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN). Licensure: Current licensure in state of practice as a Registered Nurse (RN) required. Experience: Minimum of three (3) to five (5) years current clinical experience required. Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire. Other: Demonstrated leadership skills and excellent clinical competence, including proficiency in nursing improvement processes. Demonstrated excellent interpersonal team-building, collaboration, negotiation, problem-solving, as well as spoken and written communication skills. Must be able to safely and successfully perform job-related functions, with or without reasonable accommodation required by federal, state, or local law. Preferred Education: Bachelor of Science (BSN) preferred. Preferred Experience: More than five (5) years of experience in a hospital setting. Preferred Certifications: CNOR, CPAN, or CRNFA certifications preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): RN supervisor leadership surgical services nurse patient care nursing registered nurse patients full time
    $37k-61k yearly est. 1d ago
  • Operations Manager

    Southern Orthodontic Partners

    Service manager job in Saint Louis, MO

    Job Title: Operations Manager Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders. Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand. Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency. Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement. Delegate effectively while maintaining accountability, collaboration, and ownership at the site level. Coach, mentor, and develop leaders to build bench strength and support growth across the region. Balance strategic initiatives with hands-on operational support to keep practices running smoothly. Who You Are: A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment. A confident player-coach who leads by example and enjoys developing people. Experienced in practice workflows, scheduling, and optimizing patient experience across locations. Financially savvy, with comfort managing P&L performance and key operational metrics. A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision. Requirements: Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience. 2+ years of people management experience (coaching, feedback, performance management). 4+ years of relevant operational experience. Ability to travel between multiple locations; flexible schedule required. Valid driver's license. Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics. Experience working in a multi-location healthcare or service-based organization. Familiarity with orthodontic practice management systems.
    $45k-75k yearly est. 5d ago
  • Traffic Operation Manager

    Tryfacta, Inc.

    Service manager job in Saint Louis, MO

    Tryfacta is seeking a Traffic Operations Manager (Supervisor, Project Managers) for our client in Clayton, MO, 63105. This is a Permanent assignment. If you meet the qualifications listed below and are interested, please Apply Now! Position Title: Traffic Operations Manager (Supervisor, Project Managers) Location: Clayton, MO, 63105 Duration: Permanent Responsibilities for this position include, but are not limited to: Examples of Duties Direct and manage traffic engineering projects and personnel, including hiring and performance evaluations. Manage repair, operations, upgrades, and underground utility locates of traffic signals and the communications network. Manage traffic correspondence related to traffic signals and pavement markings. Manage striping and pavement marking operations. Create traffic signals and pavement marking specifications. Responsible for additions and deletions to the County Traffic Code, Schedule I - Electric Traffic Control Signals. Manage the annual operating budget for traffic signals and pavement marking items. Create and manage traffic operations contracts for materials and services. Perform other duties as assigned. Minimum Qualifications Candidates must be registered as a Professional Engineer by the Missouri Board of Engineers, Architects and Land Surveyors. At least seven years of related experience including traffic and supervisory experience or any equivalent combination of education and experience. A current, valid driver's license is required. Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
    $45k-75k yearly est. 21h ago
  • Restaurant Operations Manager

    Waffle House, Inc. 3.7company rating

    Service manager job in Saint Louis, MO

    Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Hospitality Restaurants Employment Type Full-time Job Functions General Business Management Human Resources Skills Sales Restaurant Management Customer Service Operations People Management
    $115k-145k yearly 5d ago
  • General Manager

    USA Freightway LLC

    Service manager job in Wright City, MO

    GENERAL MANAGER / BROKERAGE MANAGER We are an early-stage, non-asset-based 3PL freight brokerage building a lean, high-performance operation from the ground up. Our focus is simple: strong carrier relationships, dependable service for shippers, and disciplined, profitable growth. Position Summary Run the day-to-day operations of our onsite non-asset-based freight brokerage. Own execution, solve problems, and build scalable systems in a startup environment. Location: Wright City, Missouri (Onsite) Key Responsibilities - Run daily brokerage operations: quoting, booking, dispatch, tracking - Negotiate carrier and shipper rates - Build carrier and shipper relationships - Manage compliance, contracts, and fraud prevention - Implement TMS tools and SOPs - Support growth strategy and future hiring Requirements - 3-7+ years non-asset-based brokerage experience with a prior book of business - Strong negotiation and problem-solving skills - FMCSA compliance knowledge - Startup mindset Compensation Competitive base salary plus performance bonuses or profit sharing. This position has long term growth and a leadership opportunity
    $34k-59k yearly est. 3d ago
  • Fleet Manager - GM

    Aramark Corp 4.3company rating

    Service manager job in Wentzville, MO

    The Fleet Service Manager serves as the primary contact for all warehouse mobile equipment, including forklifts and powered industrial trucks used in warehouses, factories, and distribution centers. This role is responsible for inspecting, diagnosing, repairing, and maintaining diesel engines and related equipment, performing routine maintenance, and replacing defective or worn parts. The position involves supervising GM/UAW and third-party mechanics, ensuring work meets client expectations, and maintaining safety standards. Work conditions may include exposure to outdoor weather, noise, dust, oil, and industrial lubricants in a truck shop environment. Job Responsibilities Safety reporting and compliance Parts ordering - monthly billing and reconciliation Inventory verification, utilization, right-sizing and control Asset management (disposals, transfers, purchasing and modifications) PM compliance based on OEM/GM standards Work prioritization and scheduling for all mechanics (GM/Third Party) Perform and maintain work place organization (5S). Audit operations and compile reports on customer satisfaction, overall equipment effectiveness (OEE), and Key Performance Indicators (KPI's), process improvements, cost reductions and similar "best practice" quality initiatives. Qualifications Associate's Degree in Maintenance Management or related curriculum or equivalent experience. Certification by recognized professional bodies preferred (SRMP, AFE etc.) and by one or more mobile equipment OEM (Hyster, Yale, Gator, etc.). Coursework indicating advanced professional development Minimum of 5-7 years of relevant technical experience as Facility Manager, Maintenance Supervisor, Planner/Scheduler Knowledge of integrated facility operations and systems maintenance in engineering/research or manufacturing environment, with significant responsibility for customer relations. Experience and proficiency with IWMS/CMMS in large scale, technical operations and all aspects of process design, system administration and user training and development. Administrative experience related to operations management, including budgeting, staff supervision, safety, work planning, scheduling and logistics. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: St Louis
    $31k-53k yearly est. 6d ago
  • Retail Parts Pro Store 2009

    Advance Auto Parts 4.2company rating

    Service manager job in Saint Louis, MO

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $27k-37k yearly est. 1d ago
  • Senior Manager Internal Audit

    Par Health

    Service manager job in Saint Louis, MO

    Reporting to the Head of Internal Audit and Internal Controls (IA/IC), this role will support in providing assurance to the Audit Committee in through developing and executing a risk-based annual audit plan focused on the company's strategic risk and compliance with regulations and Company policies. The position also has exposure to SOX 404 compliance efforts, the general internal control framework, and working with external auditors. The role includes facilitating, maintaining, and managing audits and client relationships within the Organization as well as performing independent SOX testing. The position will have responsibility for a broad range of audit types (e.g., Financial, Compliance, Commercial, Operational, and Information Technology). Additionally, the position will serve as the primary contact and lead for all forensic investigations managed by Internal Audit. Primary responsibilities: Management and execution of Financial, Compliance, Commercial, Operational, and IT audits, and SOX testing Leads forensic investigations/audits Co-develops the annual risk-based audit plan for Audit Committee approval Co-develops the annual risk-based SOX 404 Testing Plan Defining the department's data analytics strategy and developing analytics capabilities within the annual audit plan Designated power user for the IA department's systems and tools, including but not limited to 1) data analysis software and 2) AlignGRC, an internal audit management solution. This position interacts with IT, Legal, HR, Compliance, and operational management personnel across the company, as well as Compliance and Finance for forensic and/or continuous audits. ESSENTIAL FUNCTIONS: Assist the Head of IA/IC in developing and executing the scope of audit responsibilities for the Par Health Internal Audit Team. Adjust as necessary to align with Par Health's business strategies, emerging risks, and the Internal Audit charter, as approved by the Audit Committee. Co-develop the annual risk-based audit plan by utilizing IA's risk assessment methodology, which includes identifying relevant risks, seeking input from leadership, owning the department's risk assessment model, and generating the annual plan for Audit Committee approval. Supports SOX 404 business process and IT activities, including overseeing documentation and testing internal controls over financial reporting (ICFR). If applicable, lead/manage an outsourced team in conducting financial, operational, compliance, and IT audits, including audit planning, execution, reviewing audit work papers, and drafting audit reports. Responsible for resource management and assisting the audit team in overall audit plan completion. Assist with the department's systems and tools, such as software updates, implementations, troubleshooting issues, and guiding the department in best practices. Makes recommendations on utilizing data analysis tools and methodologies to improve efficiency and effectiveness for all internal audits, including best practices in data validation to ensure the reliability of results. Manages forensic auditing and leads the interview process to investigate suspected criminal law or corporate policy violations, including theft, fraud, embezzlement, conflicts of interest, collusion, kickbacks, and record falsification. Identify and clearly define audit issues and root causes, recommend improved internal controls and processes, and ensure corrective action plans are developed and implemented-present findings to audit leadership and management. Remain current on technology advances; attend/join relevant professional organizations (e.g., IIA, ISACA, ACFE), industry conferences, and round tables. Promote a zero-tolerance control environment where fraud or non-compliance is unacceptable and difficult to conceal. QUALIFICATIONS: To qualify for this highly visible position, candidates must have: BA / BS in Accounting or Finance, MBA preferred. CPA or CIA is preferred, and CFE is highly desirable. Certification in data analysis software is a plus. Experience with data visualizations and the ability to summarize complex data from multiple sources. Relentless attention to detail with data integrity validation. Experience implementing audit analytics with proven results (e.g., identifying suspected fraud, control recommendations to mitigate identified risk, or resulting in the recovery of funds). A minimum of six years of experience includes financial or forensic auditing or other relevant finance function experience. Other Skills and Competencies: Working knowledge of ERP systems, COSO, and other data analytic / visualization tools. Experience with SAP. Knowledge of SAP data tables and relationships is a plus. Experience with JDE and Model N is a plus “Big 4” or national audit firm experience preferred; other public accounting, internal audit, or forensic investigations experience beneficial. Solid understanding of the audit profession and auditing standards, particularly for multi-national companies, as well as SOX 404 compliance requirements Unquestionable integrity, objectivity, and independence Advanced written and verbal communication skills to effectively and confidentially interact with management, staff, and outside vendors across multiple countries and cultures. Exceptional project management skills with the ability to organize and manage multiple priorities Highly motivated, positive attitude, and assertive with critical thinking skills Able to manage ambiguity, adapt to change, and have solid problem-solving skills ORGANIZATIONAL RELATIONSHIPS / SCOPE: Reports to the Head of IA/IC, but will interface with all team members in specific areas such as continuous audit reporting, annual risk assessment / other department improvements, and Audit Committee quality control; will regularly interact with Finance, Compliance, Global Security, Legal, and HR management, commercial and operational management, and occasionally with other key members of senior management. WORKING CONDITIONS: Ability to travel approximately 15 - 20%. Travel may fluctuate depending on acquisitions / divestitures and the degree of integration with corporate functions.
    $75k-104k yearly est. 3d ago
  • Abercrombie & Fitch - Assistant Manager, Plaza Frontenac

    Abercrombie & Fitch Co 4.8company rating

    Service manager job in Saint Louis, MO

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Inclusion & Diversity Awareness Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU SEE WHAT IT'S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    $35k-45k yearly est. 1d ago
  • Dispensary General Manager (Cannabis Industry)

    Vangst

    Service manager job in Saint Louis, MO

    The Role: Dispensary General Manager Our Client seeks an experienced General Manager to lead the day-to-day operations of their dispensary. This role is responsible for ensuring compliance, driving profitability, and creating an exceptional experience for both customers and staff. As General Manager, you'll oversee all departments, manage a team of 20+, and set the standard for operational excellence-from sales and inventory accuracy to customer service and compliance. What You'll Do: Lead and inspire the dispensary team to achieve sales and service goals Oversee scheduling, training, and development of staff Ensure inventory accuracy, compliance, and loss prevention Deliver outstanding customer service and resolve issues quickly Analyze reporting to maximize profitability and efficiency Partner with leadership to maintain seamless communication and compliance What We're Looking For: 8+ years retail experience, 5+ years in management Strong business acumen with experience in reporting and data analysis Skilled in hiring, training, and leading large teams Proficient in MS Office (Excel a must) and familiar with POS/cash management systems Knowledge of cannabis products and regulations preferred Must be 21+ and eligible to work in the industry. If you're a proven retail leader with a passion for building teams and driving results, we'd love to hear from you. Apply today and help us shape the future of cannabis retail! About Vangst: Vangst is the cannabis industry's hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained & credentialed full-time employees, Vangst has built the industry's go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry's leading businesses. Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company's Most Innovative Companies. Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry. Vangst's headquarters is in Denver, CO. Vangst is a Series B company backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg's Casa Verde Capital, and others. Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-59k yearly est. 4d ago
  • Managed Application Services (MAS) Supervisor

    RSM 4.4company rating

    Service manager job in Saint Louis, MO

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a leading Microsoft Partner and RSM US leverages' Microsoft's leading enterprise resource planning platform, Microsoft D365 Finance and Operations, and other Microsoft-centric tools to help customers stay competitive in a constantly changing environment. We are expanding our Managed Application Services team and looking for seasoned D365 BC/NAV functional consultant with experience in the financial and projects accounting areas. The ideal candidate has a strong finance background, enjoys being part of a team and working directly with clients and Microsoft. Dynamics 365 implementation or supporting services is a requirement. This team is responsible for supporting our implementation projects and well continuing with the client after go live. In this role, you will help mentor our team, assist clients in the implementation and support of Microsoft Dynamics D365 BC software as well as working directly with Microsoft on solving mission critical business situations. You will be working with a nationally dispersed team that is highly collaborative and a fun culture. Basic Qualifications: * 7+ years of hands-on software implementation or supporting services experience with Microsoft D365 BC and NAV * Strong accounting with Project accounting experience * Understanding of ERP software and how it applies to business processes * Excellent communication skills, written and verbal * Bachelor's degree in a relevant field or equivalent work experience * Strong analytical skills Preferred Qualifications: * Technology skills * Ability to work independently * Strong business knowledge * Dynamics D365 BC or NAV certifications highly desired This position follows a hybrid work model, requiring in-office presence twice per week and willingness to travel up to 25% At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $192,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $95.4k-192k yearly Easy Apply 10d ago
  • Operations Manager- Service (St. Louis)

    TK Elevator 4.2company rating

    Service manager job in Saint Louis, MO

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in St. Louis, MO. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline * Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner * Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs * Enforces Cancellation Reduction Program * Works with Branch Manager and service and repair Sales Managers to address customers' needs * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Ability to define problems collect data, establish facts and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $29k-34k yearly est. 34d ago
  • CDJR Certified Level 3 Service Technician

    Pettus CDJR-de Soto

    Service manager job in De Soto, MO

    Job Description About the Company: Pettus Automotive is an automotive group operating in multiple locations in Missouri. We carry a full line up of pre-owned inventory and we are a franchised dealer group for Ford, Chrysler, Dodge, Jeep and RAM. We are professional, customer-centric and collaborative. We know our team is our most valuable asset and they are treated as such. Some say it, but we really mean it-- We are like family. Our connection to our team and our extraordinary bonds allow us to fulfill our mission in automotive service and sales to our customers and create life long relationships. Our work environment includes: Growth opportunities Company perks Top pay Great benefits On-the-job training A Company with heart A place to grow roots Compensation: Compensation is based on experience and certification level, very high income potential. Description of the role: We run a very busy, professional service department and need honest, hard-working, experienced techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you'll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let's talk! Responsibilities: Examine and diagnose vehicles Discuss repairs with shop foreman or service advisor Communicate additional service requests to service advisor Plan work in cooperation with shop foreman Provide labor estimates to service advisor Monitor repair time and update service advisor Maintain strict adherence to dealership policies on vehicle care and operation Complete story and/or documentation for client repairs Assist in mentoring technician trainees Attend company and factory training Keep current with factory technical bulletins Understand and follow federal, state and local regulations (such as disposal of hazardous waste) Requirements: CDJR Certification Level 3; will consider a Level 2 CDJR Technician with at least 5 years experience Minimum of 5 years of experience as a Service Technician within a dealership Proficient in using diagnostic tools and software Strong problem-solving skills Excellent attention to detail Ability to work well in a team and individually Benefits: Comfortable Work Environment: Enjoy working in temperature-controlled shops designed for your comfort. Exclusive Employee Discounts: Get special pricing on vehicles, parts, and services to keep you and your family on the road. Comprehensive Health Benefits: We offer health, dental, and vision insurance to ensure you and your loved ones are covered. Invest in Your Future: Take advantage of our 401K matching program and plan for a secure future. Free College Degrees: Further your education without the financial burden-our program covers the cost. Exciting Travel Discounts: Enjoy special discounts on travel and amusement parks, perfect for your next adventure. Relax at the Company Lake House: Take a free weekend getaway to our serene lake house. Team Building & Events: Participate in various team-building events that make work fun and rewarding. Paid Training & Development: We invest in you with paid training, manufacturer courses, and personal development opportunities. Career Growth: We believe in promoting from within, offering numerous advancement opportunities. Tool Insurance: Protect your essential tools with our catastrophic tool insurance. Paid Time Off: Balance work and life with vacation and sick days. Pettus Automotive is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $43k-81k yearly est. 27d ago
  • CDJR Certified Level 3 Service Technician

    de Soto 3.6company rating

    Service manager job in De Soto, MO

    About the Company: Pettus Automotive is an automotive group operating in multiple locations in Missouri. We carry a full line up of pre-owned inventory and we are a franchised dealer group for Ford, Chrysler, Dodge, Jeep and RAM. We are professional, customer-centric and collaborative. We know our team is our most valuable asset and they are treated as such. Some say it, but we really mean it-- We are like family. Our connection to our team and our extraordinary bonds allow us to fulfill our mission in automotive service and sales to our customers and create life long relationships. Our work environment includes: Growth opportunities Company perks Top pay Great benefits On-the-job training A Company with heart A place to grow roots Compensation: Compensation is based on experience and certification level, very high income potential. Description of the role: We run a very busy, professional service department and need honest, hard-working, experienced techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you'll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let's talk! Responsibilities: Examine and diagnose vehicles Discuss repairs with shop foreman or service advisor Communicate additional service requests to service advisor Plan work in cooperation with shop foreman Provide labor estimates to service advisor Monitor repair time and update service advisor Maintain strict adherence to dealership policies on vehicle care and operation Complete story and/or documentation for client repairs Assist in mentoring technician trainees Attend company and factory training Keep current with factory technical bulletins Understand and follow federal, state and local regulations (such as disposal of hazardous waste) Requirements: CDJR Certification Level 3; will consider a Level 2 CDJR Technician with at least 5 years experience Minimum of 5 years of experience as a Service Technician within a dealership Proficient in using diagnostic tools and software Strong problem-solving skills Excellent attention to detail Ability to work well in a team and individually Benefits: Comfortable Work Environment: Enjoy working in temperature-controlled shops designed for your comfort. Exclusive Employee Discounts: Get special pricing on vehicles, parts, and services to keep you and your family on the road. Comprehensive Health Benefits: We offer health, dental, and vision insurance to ensure you and your loved ones are covered. Invest in Your Future: Take advantage of our 401K matching program and plan for a secure future. Free College Degrees: Further your education without the financial burden-our program covers the cost. Exciting Travel Discounts: Enjoy special discounts on travel and amusement parks, perfect for your next adventure. Relax at the Company Lake House: Take a free weekend getaway to our serene lake house. Team Building & Events: Participate in various team-building events that make work fun and rewarding. Paid Training & Development: We invest in you with paid training, manufacturer courses, and personal development opportunities. Career Growth: We believe in promoting from within, offering numerous advancement opportunities. Tool Insurance: Protect your essential tools with our catastrophic tool insurance. Paid Time Off: Balance work and life with vacation and sick days. Pettus Automotive is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Saint Louis, MO

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $81k-106k yearly est. 6d ago
  • Associate Manager, Integration-Flex

    Ascension Health 3.3company rating

    Service manager job in Saint Louis, MO

    **Details** + **Department:** Office Operations + **Schedule:** Full time, Days + **Salary:** $75,295.00- $104,957.00 per year To ensure cohesion and collaboration in the workplace, Resource Group associates filling remote roles are expected to be available for meetings and other work related needs between 9AM-4PM CST. Customer facing positions may have other preferences which will be discussed during the interview process. **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._ **Responsibilities** The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management. The Resource Group transforms the resource and supply function within healthcare by delivering value to its customers and remaining rooted in the ideals of hospitality. We know success is measured by the satisfaction of our customers and believe in: 1) Hiring talent from all industries and demographics to foster innovation and diversity of thought 2) Investing in people who deliver long-term success to our Participants 3) Cultivating a culture of curiosity to encourage continuous learning and, in turn, transform the organizations we serve This role falls within The Resource Group's Change Management Solution. The Change Management Solution sustains value for our Participants through direct end-user engagement, clear communication, and connecting across the organizations we serve through C-suite representation. The associates within Change Management Solution collaborate to elevate resource and supply management 'from the basement to the boardroom' through their range of responsibilities. Information about the responsibilities for this role can be found below: + Fills resource gaps across markets + Collaborates with the local Integration team to support national initiatives and achieve local goals and savings targets through analytics, project planning, strategic communication, and tactical assistance + Leads in the identification, documentation, and reporting of local supply and purchased services savings + Aligns closely with regional Integration leaders, clinical end-users and key stakeholders to facilitate new product review and selection through local decision teams + Partners with local contracting counterparts to ensure alignment with national commitments, and helps drive contracting strategies to completion + Supports Integration team with case cost analysis to support market service line and clinical leaders in development of operational savings targets and department growth strategies + Leads market-level business reviews with key stakeholders to ensure alignment to meet business objectives + Develops support tools using advanced technical skills for implementation support, tracking, and reporting of performance metrics for supply expense improvement initiatives + Supports the recruitment, training and mentoring of new team members, to include summer Interns + Must be willing to travel \#LI-Remote \#TheResourceGroup **Requirements** Education: + High School diploma equivalency with 3 years of cumulative experience. OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred. **Additional Preferences** All Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change. In addition, we like to see: + A Bachelor's degree (Master's preferred) + 2 years of professional experience + Professional working proficiency of Google Workspace applications (Docs, Slides, Sheets, etc) **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (****************************************
    $75.3k-105k yearly 1d ago

Learn more about service manager jobs

How much does a service manager earn in OFallon, MO?

The average service manager in OFallon, MO earns between $37,000 and $96,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in OFallon, MO

$59,000
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