Service manager jobs in Readington, NJ - 2,272 jobs

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We are seeking a dynamic and energetic Plant Manager to lead and optimize our manufacturing facility's daily operations. The Plant Manager is the senior leader responsible for overseeing all day-to-day operations at our Bethlehem manufacturing facility. This hands-on leadership role drives operational excellence in a fast-paced fabrication environment, ensuring efficiency, quality, safety, and profitability across the plant. Reporting directly to the Executive Vice President, you will lead production planning, resource management, and continuous improvement initiatives. By applying lean manufacturing principles, you will optimize workflows, reduce waste, and enhance overall performance. This position requires a strategic thinker with strong decision-making skills who can balance customer demands, budgetary goals, and operational priorities while fostering a culture of accountability and innovation. Responsibilities: Operations Planning and Daily Execution Monitor and optimize production in real time, adjusting schedules, priorities, and resources to ensure on-time delivery and meet customer commitments. Serve as the primary decision-maker for job prioritization and coordination, leveraging ERP and scheduling systems for maximum efficiency. Interact daily with the operations supervisors to quickly resolve issues such as rework equipment downtime, material delays, shipping schedules, absenteeism, and customer-driven demands. Develop and implement recovery plans for any orders at risk of late shipment; lead customer communications to present solutions and secure revised timelines. Maintain accurate inventory control in partnership with Materials Management, ensuring seamless raw material flow and timely product delivery. Capacity, Staffing, and Resource Management Monitor and analyze plant capacity, workforce levels, inventory, and resource allocation; proactively recommend adjustments to maintain optimal efficiency. Review and approve all overtime requests to balance productivity with cost control. Collaborate with manufacturing engineering to identify and implement process improvements that enhance capacity, boost efficiency, and ensure consistent quality. Act as final decision-maker on allocation of Mechanical Engineering resources (detailing vs. approval drawings) and job prioritization. Financial & ERP Ownership Prepare and manage budgets, track variances, downtime, waste, and key performance indicators (KPIs) through detailed reviews, reports, and dashboards; present operational results to senior leadership and justify capital investments with clear ROI analysis Generate and distribute quarterly revenue forecasts to support strategic planning. Approve critical manufacturing data, including Manufacturing Order Quantities (MOQ), Manufacturing Order Points (MOP), variance reports, and quarter-end WIP calculations. Provide accurate labor time estimates for special fabrication requests, sales quotes, and costing worksheets to ensure competitive pricing and profitability. Determine special pricing and delivery schedules for Flexicon subsidiaries' orders to meet customer requirements. Serve as a key contributor to ERP implementation and optimization, ensuring seamless integration and data-driven decision-making across operations. Performance Leadership Drive manufacturing operations to achieve cost-effective production while meeting strict targets for quality, output, OEE, and on-time delivery. Champion lean manufacturing initiatives, oversee capital project justification, and strengthen inventory control, safety culture, and cross-functional collaboration. Provide hands-on leadership and coaching to supervisors and operations teams, fostering accountability and a culture of quality assurance and continuous improvement. Requirements: Bachelor's degree in engineering, Operations Management, or related field. Minimum 7 years of progressive manufacturing operations leadership experience, including managing multiple functions in a fabrication or assembly environment; familiarity with logistics/distribution preferred Strong understanding of lean manufacturing, ERP systems (e.g., MS Dynamics), budgeting/forecasting, and business/financial principles. Working knowledge of organizational effectiveness, quality control, and safety regulations. Excellent leadership, communication, and problem-solving skills. Proficiency in data analysis, mechanical troubleshooting, and ERP integration for decision-making. Ability to lead teams, drive change, and thrive in a dynamic manufacturing setting.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Our client is a global healthcare leader committed to advancing innovation across pharmaceuticals and medical technology, with a strong focus on improving health outcomes worldwide. Senior Manager, Business Process Owner Work Pattern: Hybrid Duration: 12 Months Job Overview The Senior Manager, Business Process Owner (BPO) will lead the design, implementation, and ongoing support of an internal legal matter management (“Work Management”) system as part of a broader digital transformation within the Global Legal organization. This role combines business process ownership, project and change management, service management, and technology implementation to improve matter intake, triage, and legal service delivery on a global scale. Key Responsibilities Work Management BPO: Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization. Program & Project Leadership: Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality. Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs. Process Optimization: Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines. Governance & Reporting: Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations. Team & Change Leadership: Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training. Qualifications Bachelor's degree required; JD or Master's preferred 8-10 years of relevant professional experience Strong leadership, communication, and stakeholder management skills Proven experience in complex project management and IT service management Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred To apply: If you are qualified, interested, and available, please send 1) your WORD version resume and 2) an email stating why you are a good fit for this position to ***************************** ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs. As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers. Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.

F lexibility as needed, but day-to-day is in-office. Lighthouse Publications Inc. is the U.S. subsidiary of Leuchtturm Gruppe, a global provider of premium stationery and collecting supplies. We represent brands including LEUCHTTURM1917, Semikolon, Stilform, and others, and operate a growing multi-channel ecommerce business in the U.S. Role Overview We are seeking a Marketplace Operations Manager to own and grow our third-party marketplace channels, with Amazon as the primary focus. This is a hands-on, execution-focused role with clear ownership and measurable outcomes. You will work closely with internal teams, external partners, and one direct report to ensure marketplace operations are efficient, compliant, and positioned for steady growth. Key ResponsibilitiesAmazon Marketplace Operations Own day-to-day Amazon Seller Central operations, including catalog health, listings, compliance, and expansion Create, maintain, and optimize A+ Content and Amazon Brand Store content in alignment with brand guidelines Support product launches and ongoing catalog enhancements Monitor, troubleshoot, and resolve listing issues, suppressions, and policy flags Manage catalog updates at scale, including bulk uploads and listing audits where appropriate Advertising & Performance Act as the primary point of contact for our Amazon advertising agency Lead regular performance reviews, align on priorities, and ensure timely execution Monitor advertising performance and proactively identify opportunities or risks Reporting, Inventory & Pricing Coordination Manage Amazon reporting, payouts, fees, and basic accounting reconciliation Maintain clear, reliable performance reporting for revenue and profitability Coordinate inventory availability and address operational issues tied to stock levels (e.g., suppressions, stranded inventory) Support pricing hygiene and promotional coordination in partnership with internal teams Team & Process Oversee and support team members responsible for listings and supporting marketing and business operations Document processes and workflows to ensure consistency, continuity, and scalability Marketplace Expansion Support the launch and ongoing operation of additional marketplaces over time (e.g., eBay, Walmart) Qualifications Hands-on experience managing Amazon Seller Central Working knowledge of A+ Content, Amazon Brand Stores, and advertising workflows Strong organizational skills with high attention to detail Comfortable operating within marketplace rules, policies, and operational constraints Clear communicator who follows through and closes loops Lighthouse Publications Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. Experience Required Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives. Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel. Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing. 1. Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. 2. Supports the strategic direction of Ambulatory Operations as well as the Institute's growth playbook by operationalizing new programs and growth initiatives. 3. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. 4. Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals. 5. Provides strong, effective, goal-oriented leadership to direct and indirect reports 6. Supports, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. 7. Supports, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. 8. Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility. 9. Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. Practices reward and recognition of key behaviors. 10. Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals. 11. Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. 12. Participates in professional development activites and maintain professional affliations. 13. Performs all related duties and/or special projects as assigned/required. Education Requirements Associate's degree or Bachelor's degree preferred

The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products. As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies. Key Responsibilities: Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.) Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products Manage PAP Program Manage GPO relationships (Premier, Vizient, MHA, etc.) Manage Fingertip Formulary program including program tracking, training and communication for field sales Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings Strategic Planning & Analysis: Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans Qualifications: Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred Minimum of 4 years' experience in pharmaceutical and/or health care sales Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D). Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities. Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom Other Duties assigned as needed This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.

🏗️ Structural Detailing Manager 📍 Philadelphia, PA | 💰 $90,000-$120,000 + Benefits | 🕒 Full-Time, On-Site About the Role You'll oversee drawings, models, and CNC files for major structural and misc. steel projects - ensuring accuracy, manufacturability, and on-time delivery. Key Responsibilities Lead and mentor detailing staff Review drawings/specs for accuracy Coordinate with engineering & production Manage workloads, revisions, and RFIs Ensure AISC compliance and quality control Requirements ✅ 5+ years in structural steel or detailing ✅ AutoCAD or DraftSight (SolidWorks a plus) ✅ Strong fabrication and blueprint knowledge ✅ Leadership & communication skills Benefits $90K-$120K + Medical, Dental, Vision, 401(k) Paid holidays & vacation Tight-knit, growth-focused team

Job Description About Komline As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction. This Opportunity Komline‑Sanderson is a leading provider of engineered solutions for the industrial and environmental markets, delivering high‑performance equipment across industries including wastewater treatment, mining, chemicals, and power generation. With a strong legacy of innovation, quality, and service, Komline-Sanderson commits to operational excellence and long‑term value creation. The Customer Service Manager leads and develops a team of Field Service Technicians supporting municipal and industrial equipment installations. This role oversees day-to-day field service execution, including preventive maintenance, emergency response, commissioning support, and troubleshooting, while ensuring safety, quality, and customer satisfaction standards are met. The Customer Service Manager serves as the primary technical escalation point, coordinates labor and parts with the Director of Aftermarket, and drives service consistency, best practices, and continuous improvement in equipment reliability and service efficiency. Roles and Responsibilities Interface with contractors, consulting engineers, owners and vendors Lend technical support to Field Service Technicians and other personnel Supervise Customer Service administrative support and Field Service Technicians Review new job files and project service requirements and availability of technical support and warranty records Coordinate installation activities with contractors, resolve shortages and back charge claims Validate claim, initiate and process RFM orders after approval to fill shortage requirements Generate correspondence to contractor on claim rejecting non valid claims and detailing rejection Research, document, obtain approval of and negotiate settlement of liability claims for warranty and back charges by phone, correspondence and outside meetings Monitor projected service schedules and obtain formal requests for Komline field service (allocated contract requirements) from contractors and owners Prepare and review trip itinerary, instruction manual and scope of work to be performed with Komline service technicians Coordinate installation check out, start-up and performance test activities on daily bases with Komline service technicians, as required write contractors / owners Evaluate operating unit performance in preparation for specified field performance testing Review service reports, technical data sheets and manual with Komline service technicians after each assignment to ensure completion, all required data was obtained, and all problems have been noted Initiate action and or RFM's to deal with outstanding problems / claims Upon the successful completion of new projects issue a certificate of installation Review, initial and forward for processing, expense reports and / or check requests for service technicians and shop personnel on special service assignment Ensure that reports are submitted on a timely basis Solicit, by mail and phone, paid service (for new equipment start-up) and service contracts (for existing equipment) Process purchase orders and contracts, maintain scheduling and approve invoices for billing Assist the mobile pilot trailer department. This includes services to set-up of installation, testing and preventative maintenance repair work Provide projections for service manpower and skill requirements to meet current contract obligations Engage in field trips as required to resolve back charge claims, conduct critical test work and perform inspections, negotiations or other functions which are beyond the scope of a service technician Required Qualifications Bachelor's degree in Engineering, Business, or related field, or equivalent combination of education and relevant sales experience Minimum of 10+ years of experience in field service Minimum of 4 years of experience managing a team of field service employees Required to travel (50 - 75%) extensively including overnight trips and occasional weekend travel Preferred Qualifications Aftermarket equipment experience Familiarity with municipal market & industrial market Familiarity with manufactured equipment Experience with CRM or ERP systems Microsoft Dynamics 365 experience (D365) Salesforce experience Equal Opportunity Statement: Komline is an EEO employer - M/F/Vets/Disabled

Description: Job Title: Customer Service Account Manager Department: Customer Service Reports to: Director, Customer Service Job Description: At MaxLite, our vision is to transform the way people experience light. We are seeking an experienced Customer Service Account Manager to join our rapidly growing company, supporting our customer base on the specific assigned location. As a Customer Service Account Manager at MaxLite, you will manage and support customer needs to achieve and maintain a 100% satisfaction rate. You will collaborate closely with the sales team to meet monthly, quarterly, and annual sales targets, supporting sales activity within your assigned territory. This role requires effective use of web-based customer service tools and frequent communication with customers and internal teams via phone and email. Key Duties & Responsibilities: Manage order fulfillment for your assigned sales territory, including order entry, administration, and shipping coordination. Handle inbound calls and emails with professionalism, resolving customer inquiries promptly and accurately in a fast-paced, multitasking environment. Monitor and run order reports to ensure timely shipment of open orders, release of holds, and fulfillment of backorders. Maintain accurate and up-to-date opportunities, quotes, and customer records in FreeAgent. Build and maintain strong partnerships with assigned Sales Representatives to drive collaboration and achieve territory goals. Work closely with the Senior Account Manager to identify, track, and pursue new sales opportunities. Take full ownership of customer issues from initiation to resolution, ensuring an exceptional customer experience and 100% satisfaction. Develop deep product knowledge of all MaxLite offerings to provide informed and effective customer support. Track and analyze sales performance, KPIs, and backorder trends, proactively addressing any gaps or issues. Collaborate cross-functionally with Operations, Product Management, and Logistics teams to meet customer needs efficiently. Identify opportunities to improve customer service processes, tools, and communication workflows. Process RGAs and manage RTI or buy-back program requests accurately and promptly. Prepare and maintain detailed documentation and reports on customer interactions, promotions, and order activity. Perform additional duties as assigned with minimal supervision while maintaining high attention to detail and responsiveness. Requirements: Bachelor Degree 3-5 years of experience in a customer service/account management role Experience and understanding of the lighting industry highly desired Exceptional listening, comprehension, and oral/written communication skills - including grammar, spelling, punctuation and writing composition skills. Proficient in Microsoft Office Suite, AI, and technologies Strong ability to work independently, prioritize tasks, attention to detail and solve problems in a fast-paced environment. Collaborative team player with a positive attitude. We Offer: Competitive salary + bonus Growth opportunities Health benefits (medical, dental, vision) Paid time off (sick, vacation, holidays) Life and disability insurance 401(k) w/ company match Working Conditions & Physical Requirements: This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week Must be able to commute to the work location Must be able to walk, talk, sit, stand, bend, listen, type, read Must be able to push, pull, lift up to 15 pounds on occasion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About MaxLite: MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED brand. A three-time recipient of the ENERGY STAR Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations. EEO Statement: MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process. Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.

Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what's possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. The Manager, Customer Service is accountable for customer service and order management operations in the US, with a primary focus on order accuracy, revenue conversion, and Order-to-Cash execution. This role partners with a Business Process Outsourcing (BPO) provider and collaborates closely with Sales, Global Operations, Finance, and other key stakeholders to accelerate order flow, reduce friction in the customer journey, maximize revenue realization and improve cash flow. Customer Service & Order Management Lead U.S. customer service and order management execution, driving timely, accurate processing and seamless handoffs throughout the Order-to-Cash lifecycle. Drive revenue conversion by minimizing order holds and order backlog through proactive issue identification and resolution. Partner with Sales, Finance and Operations to resolve pricing, credit, supply and other constraints impacting order release and fulfillment. Analyze order patterns, order backlog drivers, and conversion trends; translate insights into corrective actions and process improvements. Customer Experience & Escalation Management Ensure consistent, high-quality customer interactions that support retention, growth, and long-term partnerships. Manage complex customer escalations to resolution, balancing customer expectations with commercial and operational realities. Solicit and analyze customer feedback to identify systemic issues impacting service quality and order conversion. Integrate customer insights into continuous improvement and Customer Experience roadmaps. Operational Performance & Continuous Improvement Jointly accountable for service performance with internal teams and BPO partners, delivering against defined SLAs and KPIs. Establish transparency through operational reporting across Order Management and Order-to-Cash processes, including order backlog, cycle time, and conversion metrics. Lead continuous improvement initiatives that drive scalable growth, increase productivity, and elevate the customer experience. Evolve processes and enabling technologies to improve the effectiveness and efficiency of the operations while strengthening customer outcomes. Maintain and communicate the policies, processes, and systems knowledge necessary for BPO partners to successfully fulfill their operational responsibilities. Cross-Functional Leadership & Strategic Contribution Act as a key contributor to enterprise initiatives supporting growth strategy, new product launches, and operational excellence. Collaborate cross-functionally to align priorities, remove barriers to execution, and drive integrated solutions. Perform additional duties and special projects as assigned. Additional Requirements Ability to travel 10-20%, including international travel. Flexibility to work during company and public/bank holidays, subject to local law. In-office work is required a minimum of three (3) days per week Must be authorized to work in the U.S. without future sponsorship. Salary Pay Range: $109,250.00 - $149,500.00 USD Salary Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following ******************************************* Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices: EEO Is the Law | EOE including Disability/Protected Veterans Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at ***********************. Unsolicited Agency Submission Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate's name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails. Integra - Employer Branding from Integra LifeSciences on Vimeo

The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDD and Medicaid regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDD, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!

Manage Shop Technicians and jobs in progress daily. Communicate with CSR's and CSR Manager regarding the daily workload. Review and work with Service Advisor to maintain daily customer updates in Cat Interact Program. Review and monitor the daily productivity of the Technicians and weekly expense report. Review and monitor weekly overtime report. Model and reinforce safety practices, which are consistent with our mission to ensure employees and customer safety. Check repair history and open service letters for all jobs prior to starting the job. Close service calls daily. Complete warranty checklist, be accountable for accuracy. Perform weekly shop inspections for assigned areas. List all areas/items requiring attention in app and schedule to be addressed accordingly. Assure that Technicians are completing their JHA forms, locking and tagging out the machines they are assigned to, wearing all proper PPE, and keeping a clean work area daily. Perform daily safety observations. RECOMMENDED QUALIFICATIONS: High School Diploma or equivalent is required. Minimum 8 years experience in the heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Excellent communication and interpersonal skills; both verbal and written. Experience with Microsoft Office, Excel, Word. Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

Full-time Description What sets us apart? Competitive compensation plan, base salary, and annual incentive Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs 401-k plan with company match Comprehensive Paid Time Off and Holidays Collaborative and Innovative work environment COMPANY OVERVIEW Vantage Apparel is the nation's top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 29th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor Magazine's Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards. ROLE HIGHLIGHTS The Customer Service Manager is primarily responsible for the day-to-day operations and overall effectiveness of the company's support teams, ensuring they are equipped to deliver exceptional service without disruptions caused by inefficient tools, processes, or logistics. This role involves implementing operational improvements, tracking and analyzing team productivity, and collaborating closely with internal staff, customer service leaders, and senior management to maintain efficient and aligned workflows. Additionally, the Customer Service Manager conducts monthly coaching and development sessions to support continuous growth and enhance team performance, ultimately driving better outcomes and an enhanced experience for our customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Carry out customer service functions with a comprehensive understanding of Standard Operating Procedures. Define and optimize customer service workflows, including order entry, tracking customer goods, production transparency, and follow-up standards. Monitor and evaluate team performance through data analysis, call audits, and quality checks, preparing reports and recommending improvements. Drive process and service enhancements by implementing best practices, improving support channels, and participating in continuous improvement initiatives. Identify and proactively remove operational obstacles that hinder team productivity or customer satisfaction. Support onboarding and training for new customer service team members to ensure readiness and consistency. Collaborate with PC Support, developers, and cross-functional departments on system enhancements, product changes, and customer-centric initiatives. Develop and refine customer experience measurement tools, including IVR improvements, UX enhancements, and customer satisfaction KPIs. Manage customer escalations efficiently, coordinating with internal teams to ensure timely resolution. Build and maintain strong relationships with key customers while ensuring a positive and consistent experience. Maintain expertise in commissions, royalties, licensing, barcodes, hang tags, UPC management, and Special Markets program details. Collaborate with internal teams to identify licensing agencies and support Special Market accounts and sales reps. Develop best practices for phone, text, chat, and email to ensure effective customer follow-up. Support colleagues and enhance overall service operations as a collaborative team member. Requirements Ideal Candidate Profile To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Proactive, forward-thinking team player thriving in collaborative environments. Collaborates effectively with technical and non-technical stakeholders at all levels to support organizational goals. Strong organizational skills with the ability to manage multiple priorities simultaneously. Skilled in analyzing data to create, implement, and execute service plans. Demonstrates a credible and effective coaching style. Experienced in solving both simple and complex problems. Proficient in process management and business workflow optimization. Knowledgeable in consumer journey mapping to deliver best-in-class experiences. EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS Bachelor's degree (B.A.) or 2-3 years of relevant experience and/or training, or an equivalent combination of education and experience in customer service management or operations. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) required. Familiarity with CRM systems like Zoho, Salesforce, or HubSpot a plus. At Vantage Apparel we are committed to equal employment opportunities regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. This is a live in position. On-call will also be required. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. #LI-SV1 The hourly range for this position is $40.00 - $42.50 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service. Job Description POSITION SUMMARY: Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands PERFORMANCE GOALS: · This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas o Review reports/data on processes occurring in the lab for clients and other stakeholders o Help build, validate and implement SOPs for new services o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab. · This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking Submitting samples for quality testing and making decisions of resulting quality based on these results Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance. Within their own team a supervisor is responsible for o Prioritizing daily tasks Making decisions about the course of action to be taken in processing a sample o Resolving routine conflicts and issues Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS. o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules. o Documenting deviations and overseeing event resolutions in the QMS system Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage Troubleshooting processing issues including ones related to poor cell growth and culture contamination Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training Qualifications COMPETENCIES: Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation. Must be well-organized Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail. · Works independently with minimal supervision. QUALIFICATIONS: Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations. Masters degree in a life science is preferred Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories. Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: * Create master schedule of all technical events associated with a show production. * Create, adjust and monitor construction, fabrication, programming, install and strike schedules as needed while maintaining contingency plans for all project phases. * Monitor and ensure the quality, suitability and accuracy of technical designs for all assigned shows. * Operate, and in most cases, program a lighting console. * Create plans for installation of permanent shows and large scale events. * Lead technical meetings and interface with design, construction and production staff. * Participate in production meetings in role of Technical Director and/or Lighting Designer. * Coach, mentor, direct, constructively criticize, and objectively evaluate subordinate project support personnel. * Direct technical personnel in order to perform short term and permanent repairs to a variety of theatrical equipment. * Specify technical equipment to ensure show readiness and longevity. * Direct the installation of theatrical equipment for events and permanent show installations. * Interface with other park professionals as well as outside clients and contractors in order to convey design concepts. * Train and convey production standards to other departmental park employees as well as contract technicians. * Perform other duties as assigned What it take to succeed: * Have a high school diploma or equivalent * Ability to work comfortably in all local parks and work on/around water and at heights of up to 60'. * Have excellent organizational and planning skills. * Be a self starter, self motivator, and demonstrate the ability to successfully lead a team. * Ability to maintain a clean and organized work area at all times. * Ability to produce and maintain accurate documentation. * Have a working knowledge of all Microsoft applications * Ability to interpret and direct the installation of a theatrical lighting plot. * Ability to read and interpret blue prints. * Possess at least minimal drafting and CAD skills. * Understand the operation of a variety of lighting equipment (follow spots, automated lighting, strollers, fog machines, etc.). * Have a comprehensive understanding of concert truss and the proper use of rigging equipment (flying and ground support). * Understand fundamentals of electricity (calculate voltage, amperage, wattage, voltage drops, select proper cable sizes, etc.). * Have a comprehensive understanding of Entertainment project management including a complete understanding of show production and operations processes. * Have a complete understanding of event scheduling from prospectus to execution. * Have a comprehensive understanding of theatrical products, vendors, and product sources. * Be available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts What else is important: * Bachelor's Degree in Entertainment, Theater, or Management, or equivalent work experience. * 2 years of Theatrical design or Entertainment project management experience. * Able to frequently lift, push, and pull a minimum of 50 lbs. * Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights. * Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) * Ability to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes. Perform cleaning duties; including use of cleaning chemicals. * Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays. * Be comfortable with exposure to noise, vibrations and motion. * Be flexible in work locations as placement will depend on business needs and career development opportunities. The perks of the position: * Paid Time Off * Complimentary Park Tickets and Passes * Park Discounts on Food and Merchandise * Medical, Dental, and Vision Insurance * 401K Retirement plan * Voluntary Insurance * Life Insurance * Disability Benefits * Tuition Reimbursement * Dependent and Health Care Flexible Spending Accounts * Employee Assistance Program * Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. Experience Required Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives. Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel. Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing. 1. Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. 2. Supports the strategic direction of Ambulatory Operations as well as the Institute's growth playbook by operationalizing new programs and growth initiatives. 3. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. 4. Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals. 5. Provides strong, effective, goal-oriented leadership to direct and indirect reports 6. Supports, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. 7. Supports, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. 8. Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility. 9. Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. Practices reward and recognition of key behaviors. 10. Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals. 11. Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. 12. Participates in professional development activites and maintain professional affliations. 13. Performs all related duties and/or special projects as assigned/required. Education Requirements Associate's degree or Bachelor's degree preferred