Pharmacy Operations Manager
Service manager job in Dallas, TX
Your Job: The Manager of Pharmacy professional responsible for the supervision of pharmacy operations including the activities of pharmacists and supportive personnel. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.
Your Job Requirements:
• Graduate of an accredited school of pharmacy.
• 2 years of Hospital Pharmacy experienced desired.
• Licensed as a registered pharmacist by the Texas State Board of Pharmacy
• Certified as a pharmacist preceptor by the Texas State Board of Pharmacy
• Prefer 3 to 5 years in a healthcare setting
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Ability to provide vision and leadership
• Ability to plan and schedule the work of others
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Assists in planning, evaluation, and implementation of progressive pharmacy programs for the hospital/health system and assists in establishing, writing, implementing, and enforcing guidelines of the pharmacy department and Methodist Health System
• Coordinates and communicates staffing and training schedule for pharmacists as well as support personnel if needed. Schedule, time off requests, and schedule change requests are processed in a timely manner.
• Completes and communicates annual and ongoing evaluations to pharmacists and other personnel.
• Supervises and supports pharmacy personnel. Provides assistance to pharmacists and supportive personnel with problems related to patient care and their assigned duties.
• Assumes duties of a staff pharmacist whenever necessary
• Assumes responsibility for the pharmacy in the absence of the director
• Oversees drug inventory control. Ensures proper handling, storage, and security of medications.
• Establishes appropriate control, tracking, and auditing of narcotics
Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet -designated hospital
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level III Neonatal Intensive Care Unit
Liver, kidney, and pancreas transplantation programs
Assistant General Manager
Service manager job in Irving, TX
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Hyatt House Las Colinas
5901 N MacArthur Blvd.Irving, TX 75039 Overview:
The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities:
Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
Tour the operating departments daily, making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Participate in required M.O.D. coverage as scheduled.
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
Oversee and assist in the Highgate Hotel budget process as required.
Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training.
Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.
Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
Perform any other duties as requested by the Vice President or Regional Director of Operations.
Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and offering assistance as needed.
Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies
Qualifications:
At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred.
Long hours sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Perform other duties as requested by management.
Manager, Diagnostic Services, Mammography
Service manager job in Dallas, TX
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Manager, Diagnostic Services, Breast Health
Primary Purpose
Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.
Minimum Specifications
Education
Must be a graduate of an accredited Radiologic Technology program.
•Must have an Associate Degree in a healthcare related field.
•Bachelor's degree in a health care field or business administration is preferred.
Experience
•Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.
Certification/Registration/Licensure
Must be registered by ARRT with subspecialty certification in Mammography.
State of Texas as a Medical Radiologic Technologist (MRT)
Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.
Responsibilities
1. Responsible for quality management practices that deliver effective and efficient services and ensure
optimal patient outcomes. Collaborates with medical staff and administration to assess operations and
evaluate quality. Identifies and analyzes the design of jobs and work processes implementing
appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs,
reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to
track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the
department.
2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds
to patient safety posts and investigations within established department expectations.
3. Responsible for the effective financial management of the assigned areas department, ensuring
appropriate use of department resources. Develops operating and capital budgets ensuring that
departments have the necessary funds to carry out established goals and objectives. Utilizes
benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing
volume and acuity requirements. Correlates volume, revenue, and cost to meet operating
requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers.
Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs.
5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates
facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as
external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
8. Oversees purchase, maintenance, and repair of equipment across the system including
troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and
efficient workflow with the departments. Collaborates with clinical engineering to ensure that all
equipment is safe and maintained appropriately.
9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital
staff, students, and vendors in order to provide optimal patient care, and interdepartmental
cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and
department goals.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Assistant General Manager - ADESA Auto Auction
Service manager job in Mesquite, TX
About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA!
Role
As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity.
The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success.
Impact
A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community.
Responsibilities
People Leadership and Team Development
Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration.
Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers.
Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.
Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources.
Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments.
Business Development
Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible.
Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology.
Ensure the use of marketing tools on selected customer accounts as instructed.
Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department.
Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability.
Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed.
Customer Service
Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs.
Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.
Operations & Process Execution
Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally.
Inspect work performed by auction operations to ensure that the work conforms to the customer's request.
Compliance and Safety
Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety.
Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed.
Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements.
Skills & Attributes
Excel in a fast-pace, high-pressure environment where speed and quality are paramount
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate polished and professional behavior
Strong communication and presentation skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Sales and customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external customers
Forward-thinking; adept and comfortable with change; ability to act as a "change champion"
Detail oriented and consistent in the execution of job duties
Qualifications
High School or GED required
College education preferred
5+ years of people management experience
7+ years of customer service experience
Automotive/auction experience preferred
CRM experience preferred
Must be 18 years of age and have a valid driver's license
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Director, Military Affairs Service - Army
Service manager job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.
Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.
Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.
Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.
Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.
Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.
Represents USAA at selected public events engaging the military community.
Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.
Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.
Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.
Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.
3 years of direct team lead or management experience required.
20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).
Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.
Strong leadership, communication, and interpersonal skills
Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.
Possession of Military ID card required.
What sets you apart:
Military assignment serving in a senior military leadership position.
Staff and leadership experience serving at a major military command or higher headquarters.
Extensive knowledge of military leadership structure and military installation functions.
Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.
Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.
Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
10-years or more experience engaging the military community.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySalesforce Service Cloud Technical Lead
Service manager job in Plano, TX
Must Have Technical/Functional Skills:
12-18 years of total experience in Salesforce Development and Technical Lead in Service cloud.
The Salesforce Tech Lead will oversee the technical aspects of Salesforce projects, ensuring the delivery of high-quality solutions that meet business requirements.
This role involves leading a team of developers, collaborating with stakeholders, and providing technical guidance and expertise. The ideal candidate will have extensive experience in Salesforce development, architecture, and integration, as well as strong leadership and communication skills.
Experience in the financial industry and knowledge of Financial Services Cloud (FSC) are required.
Extensive experience in Salesforce development, including Apex, Visualforce, and Lightning components.
Strong understanding of Salesforce architecture, data model, and security model.
Proven experience in leading and mentoring a team of developers.
Experience with Salesforce integrations using APIs and web services.
Experience in the financial industry is required.
Knowledge of Financial Services Cloud (FSC) is required.
Familiarity with Salesforce Tech debt Remediations.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Roles & Responsibilities:
• Lead the technical design, development, and implementation of Salesforce solutions.
• Provide technical guidance and mentorship to a team of Salesforce developers.
• Collaborate with stakeholders to gather and analyze requirements and translate them into technical solutions.
• Ensure the scalability, security, and performance of Salesforce applications.
• Oversee the integration of Salesforce with other systems using APIs and web services.
• Develop and maintain technical documentation, including design specifications and architecture diagrams.
• Stay updated with Salesforce releases and new features and recommend improvements to existing processes.
• Conduct code reviews and ensure adherence to best practices and coding standards.
• Troubleshoot and resolve complex technical issues related to Salesforce.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
Regards
Mohd Faisal
************
*****************
Commercial Relationship and Servicing Supervisor
Service manager job in Plano, TX
CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, and manufacturing partners.
This position combines high-level commercial account servicing responsibilities with strategic business relationship and sales functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilitie
s.
ESSENTIAL DUTIES & RESPONSIBILIT
IES Strategically engage with factories and dealers to manage high-value commitm
ents Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalabi
lity Identify operational gaps and lead resolution efforts through process redesign and documenta
tion Develop and maintain SOPs, training guides, and workflow documenta
tion Monitor KPIs and operational metrics, presenting insights and recommendations to leader
ship Lead cross-functional initiatives to align commercial lending operations with broader business g
oals Champion system enhancements and automation opportunities, including Solifi optimiza
tion Support internal audits and compliance reviews, ensuring adherence to regulatory and company stand
ards Serve as a liaison between account management and underwriting to ensure process align
ment Oversee and approve complex invoice and MCO transactions with minimal overs
ight Analyze credit line utilization trends and advise on optimization strate
gies Lead reconciliation of monthly billing statements and ensure financial accu
racy Facilitate payment processing and troubleshoot except
ions Coordinate third-party inventory inspections and lead resolution of audit discrepan
cies Perform payoff workflows, ensuring compliance and timely document deli
very Lead onboarding for new dealers, delivering expert-level training and sup
port Review and authorize pending orders, applying advanced credit and curtailment anal
ysis Ensure accurate and timely data entry into Solifi for approved or
ders Provide strategic payoff guidance to dealers and third-party len
ders Perform document distribution upon loan pa
yoff Implement delinquency management strategies and lead recovery eff
orts Partner with underwriting to assess and recommend credit line adjustm
ents Manage Help Scout communications and ensure timely resolution of escalated is
sues Foster long-term dealer and supplier relationships, acting as a strategic consul
tant Audit inspection reports and lead resolution of complex unit discrepan
cies Lead financial documentation collection for annual reviews, ensuring compliance and complete
ness Draft and execute formal collection communications, supporting legal and credit recovery eff
orts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excell
ence Mentor peers and junior Account Managers on best practices and process adher
ence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-ma
king Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing prog
rams Drive floorplan sales for new and existing territories, managing the full sales pipeline from prospecting to c
lose Develop new and expand personal property and mortgage retailer relationships and loan vo
lume Scout and onboard new retailers in emerging territories, contributing to market develop
ment Represent CountryPlace Mortgage at trade shows, coordinating booth setup and marketing mater
ials Assist in developing internal training programs to support cross-functional collabora
tion Create compelling and compliant marketing flyers and trade show banners to support sales eff
orts Strengthen relationships with Regional Sales Managers (RSMs) and manufacturers to drive strategic align
ment
POSITION REQUIREMENTS, CAPABILITIES &
SKILLSStrategic, self-directed, and highly accou
ntable Excellent interpersonal skills and ability to build rapport across diverse teams and c
lients Proven ability to design and manage complex operational pro
cesses Exceptional interpersonal and leadership
skills Mastery of written, verbal, and presentation communi
cation Bilingual proficiency pre
ferred Expert-level proficiency in Solifi pre
ferred Proven ability to manage high-risk accounts and complex colle
ctions Consultative approach to client service, balancing business goals with relationship mana
gement Comfortable presenting to senior leadership, with the ability to translate operational data into actionable in
sights
MINIMUM QUALIF
ICATIONS Bachelor's degree required, in Finance, Accounting, or
Business3+ years B2B sales experience in manufactured housing, RV, or marine; floorplan and retai
l lending5+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending o
perations7+ years of experience in commercial loan servicing, collections, lending operations, banking or project m
anagement Advanced spelling and gramm
ar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal
softwar
e
WE OFFERCompeti
tive SalaryMedical/Dental/Visio
n InsurancePa
id Holiday
s401K MatchG
enerous PTOFS
A/HSA PlansLife /Disability/Accidental Insurance and
much more!
Leadership - Director of Transplant Services
Service manager job in Dallas, TX
Perm - Director of Transplant Services (Days) - Dallas, TX
Permanent - Leadership
Specialty: Director of Transplant Services
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Shifts: Days
Compensation
Hourly Range: $61.06 to $103.85
Job Summary
The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement.
Key Responsibilities
Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line.
Implement clinical best practices, standardized documentation, and enhanced care coordination.
Develop and oversee innovative care models to improve patient outcomes and reduce variations in care.
Foster strong communication and collaboration across Parkland Health and community partners.
Streamline and standardize processes to ensure reliability, sustainability, and improved access to care.
Maintain and strengthen program accreditation and regulatory compliance.
Facilitate multidisciplinary team meetings with nursing and medical leadership.
Participate in quality initiatives, certifications, and credentialing activities.
Support involvement in CMS Innovation programs and alternative payment models.
Build community partnerships to enhance access to resources and patient engagement.
Represent Parkland in state and national transplant organizations and conferences.
Required Skills & Abilities
Strong understanding of transplant program standards, accreditation requirements, and data platforms
Expertise in clinical operations, program evaluation, and outcome management
Excellent communication skills across clinical and administrative teams
Ability to manage multiple operational teams and execute strategic goals
Strong leadership, staff development, and team motivation skills
Experience with community engagement and patient-centered care
Fiscal management knowledge (budgets, grants, personnel)
Strong writing skills for reports, grants, and educational materials
Proficient in Windows-based software (Word, Excel, database systems)
Education & Experience Requirements
Education (Required)
Master's degree in nursing, Business Administration, Health Administration, or related field
Experience (Required)
8+ years professional experience in:
Transplant Services
Peritoneal Dialysis operations
Benefits
Medical, Dental, Vision
Life Insurance
Disability Coverage
Flexible Spending Accounts
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
RNG Plant Manager
Service manager job in Dallas, TX
Plant Manager - Renewable Natural Gas (RNG)
Employment Type: Full-Time
AD Energy Recruitment is partnering with a leading Renewable Natural Gas developer/operator in the Dallas region to appoint a highly skilled RNG Plant Manager. This role will oversee the daily operation, maintenance, compliance, and performance optimisation of a large-scale biogas-to-RNG production facility.
The Plant Manager will be responsible for asset reliability, operational excellence, environmental stewardship, and team leadership-ensuring safe, efficient conversion of biogas into pipeline-quality RNG.
Key Responsibilities
Operational Leadership
Lead all day-to-day operations of the RNG facility, including digester systems, gas cleaning/upgrading equipment, compression, flare systems, and utilities.
Optimise plant throughput, methane recovery, and gas quality to meet contractual off-take specifications.
Oversee SCADA/HMI system monitoring, alarm response, and operational data analysis to drive continuous improvement.
Maintenance & Reliability
Develop and execute preventive, predictive, and corrective maintenance programs for mechanical, electrical, and instrumentation assets including pumps, blowers, separators, membranes, compressors, and analyzers.
Ensure proper CMMS utilisation (e.g., work orders, asset history, inventory tracking).
Troubleshoot complex process, mechanical, and electrical faults, coordinating with OEMs and external contractors when necessary.
Health, Safety, Environmental & Compliance
Enforce all HSE and process safety requirements in line with OSHA, EPA, local/state permitting, and internal operating procedures.
Maintain compliance with air permits, flare performance requirements, emissions monitoring, SPCC, and waste-handling regulations.
Lead incident investigations, root-cause analysis (RCA), and corrective action implementation.
Team Management
Supervise operators, technicians, and contract personnel; oversee scheduling, competency development, and training.
Foster a strong safety and performance culture across all shifts.
Financial & Performance Management
Manage plant budget, consumables, chemical usage, spare parts, and vendor contracts.
Track and report key operational metrics such as gas flow, methane concentration, downtime, digester health, and utility consumption.
Support senior leadership with forecasting, optimization strategies, and capex planning.
Qualifications
Required
5-10+ years of experience in process plant operations (RNG, biogas, wastewater treatment, chemical, oil & gas, or industrial utilities).
Strong technical knowledge of anaerobic digestion, biogas handling, and RNG upgrading technologies (membrane, PSA, chemical scrubbing, etc.).
Proven track record leading operational teams in a 24/7 industrial environment.
Experience with SCADA/HMI systems and process instrumentation.
Strong troubleshooting capabilities across mechanical, electrical, and process systems.
Working knowledge of safety programs, environmental compliance, and permit requirements.
Preferred
Experience in RNG or biogas specifically.
Understanding of biological processes behind anaerobic digestion.
Technical degree in Mechanical, Chemical, Electrical Engineering or similar.
What This Role Offers
Leadership of a critical clean-energy asset in one of the fastest-growing RNG markets in the United States.
Opportunity to shape operational excellence and asset performance across the portfolio.
Career progression within a rapidly scaling renewable energy organisation.
Service Center Assistant Manager
Service manager job in Irving, TX
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
Executive Operations Manager
Service manager job in Dallas, TX
Executive Operations Manager to the Founders
Department: Executive
Reports To: Chief Soccer & Operations Officer (Trip Neil)
Compensation: $50,000 base + health benefits + bonus potential
Employment Type: Full-Time, Exempt
Posting Date: December 4, 2025
WHO WE ARE
Dallas Trinity FC is a professional women's soccer club in the Gainbridge Super League, situated atop the US Soccer pyramid as a division one league. DTFC launched in May of 2024, and plays home games at historic Cotton Bowl Stadium. We are a founder-owned, high-growth organization continuing to build a club that competes on the field and wins in the community.
ROLE SUMMARY
You will be the right hand to the Chief Soccer & Operations Officer (Trip Neil). You will be the person who turns vision into reality when the CSOO has no bandwidth. This is not an administrative assistant or pure Executive Assistant role, though there will be tasks of such nature. This is a high-impact operator role for someone who thrives on owning projects end-to-end in a fast-moving early stage growth environment for the pro soccer club.
WHAT YOU'LL OWN (representative projects)
• Manage and drive 50+ concurrent workstreams (sponsorship deliverables, gameday logistics, community programs, kit orders, player appearances, etc.)
• Build, maintain, and ruthlessly prioritize the club's master project tracker
• Prepare briefing books, decks, and talking points for investor meetings, league calls, and civic presentations
• Coordinate cross-department execution (Ticketing, Marketing, Operations, Partnerships, Communications/PR)
• Handle special projects assigned directly by the CSOO (“We need three stadium Wi-Fi proposals by Friday,” “Build the volunteer handbook,” “Get us on the mayor's calendar”)
• Act as the central point of contact when the CSOO is traveling or on the training ground
• Customary Executive Assistant tasks are part of the requirements, including gatekeeping, workplace logistics, and calendar management.
WHO YOU ARE
• You desire a fast track to being a sports executive, valuing experience/opportunity above all else
• 2-5 years of project/operations experience in sports, startups, agencies, or high-growth environments.
• Proven ability to take vague direction and deliver polished results with zero hand-holding
• Master of Google Workspace/Microsoft Office (especially Sheets/Excel for trackers and budgets)
• Comfortable and excited to build pitch decks in PowerPoint and Canva to bring proposals to life
• Calm under pressure - you've run matchdays, events, or launches with 1,000 moving parts
• Exceptional written and verbal communicator (you'll write emails and speak on behalf of the CSOO)
• Deep passion for soccer/football is strongly preferred, especially the women's game; existing relationships in the Dallas, North Texas, or U.S. soccer ecosystem are a plus
• Available for flexible hours including evenings, weekends, and ALL home matchdays
• Spanish fluency is a bonus but not required
WHAT SUCCESS LOOKS LIKE IN 6 MONTHS
• The CSOO says, “I don't know how I did it without you.”
• Every major sponsor deliverable is tracked and on time
• Gameday run-of-show documents are built, rehearsed, and executed flawlessly
• You've shipped at least three meaningful projects that directly moved the club forward
WHY JOIN DALLAS TRINITY FC
• Be in the room where a professional club is built from the ground up…a rare experience opportunity
• Massive growth potential - this role can evolve into Director or Chief of Staff as the club scales
• Work directly with a founder who played and ran organizations at the national level
• Play a visible role in growing women's soccer in the largest youth soccer market in the world
TO APPLY
Send resume + a concise note (no cover letter required) explaining one project you're proud of and why you want to build a soccer club to: ***************************.
Subject line: Executive Operations Manager - [Your Name]
Applications accepted until position is filled. National and international candidates will be considered. No calls or recruiters please.
Dallas Trinity FC is an equal opportunity employer.
Division Manager - Wastewater Construction
Service manager job in McKinney, TX
We are a rapidly growing firm looking for a Division Manager to run our DFW wastewater construction business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management.
Compensation: Up to $150k base + division profit sharing (potential total income of $250k+)
Key Responsibilities
Lead and manage the wastewater division, including lift stations and pump stations.
Develop strategic plans to improve operational efficiency and service delivery.
Ensure compliance with local, state, and federal regulations regarding wastewater management.
Manage budgets, forecasts, and resource allocation for the division.
Oversee the maintenance and operation of lift pumps and related equipment.
Collaborate with engineering and technical teams to optimize facility performance.
Provide leadership and mentoring to division staff, fostering a culture of safety and excellence.
Qualifications
Bachelor's degree in Engineering, Environmental Science, or related field.
Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role.
Proven experience in managing lift stations and pump stations.
Strong understanding of regulatory requirements and industry best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to lead and motivate a diverse team.
Experience with budgeting and financial management in an operational context.
Benefits
Profit Sharing
Equity
Medical
Dental
Vision
Retiremenent Plan
PTO
Per Diem
Company Vehicle
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
kevin.jones@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858990 -- in the email subject line for your application to be considered.***
Kevin Jones - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Senior Manager - Oracle Cerner
Service manager job in Dallas, TX
HCLTech is looking for a highly talented and self- motivated Senior Manager- Oracle Cerner to join it in advancing the technological world through innovation and creativity.
Job Title: Senior Manager- Oracle Cerner
Position Type: Full Time
Location: Onsite
Role Overview:
Job Summary: The Cerner Millennium Project Lead is responsible for overseeing the strategic management, implementation, optimization, and daytoday operation of the Cerner Millennium Electronic Health Record EHR system within a healthcare organization. This role requires a comprehensive understanding of technical and functional aspects of the EHR, good knowledge of Cerner Command Language CCL, HL7, FHIR, and in-depth knowledge, work experience of Cerner solutions and modules. The EHR Project Lead leads projects, go-live implementations, and ensures efficient clinical workflows, high-quality patient care, and compliance with healthcare regulations.
Roles and Responsibilities:
1. Strategic Management: Develop and execute a strategic vision for the EHR system, aligning it with the organization's goals and objectives.
2. Module Expertise: Demonstrate advanced expertise in various Cerner solutions and modules, including but not limited to:
o PowerChart
o CPOE (Computerized Physician Order Entry)
o Cerner Ambulatory
o Cerner FirstNet
o Clinical Documentation
o ePrescribe
o PathNet (Laboratory)
o RadNet (Radiology)
o PharmNet (Pharmacy)
o SurgiNet (Surgery)
o ProFile (Revenue Cycle Management)
o CCL - Cerner Command Language
o HL7 FHIR Good to have
3. Technical Skills: Possess advanced technical skills in areas such as system integration, database management, infrastructure, network configuration, and Cerner Command Language (CCL) scripting.
4. HL7 and FHIR Expertise: Have in-depth knowledge and experience with HL7 and FHIR standards for data exchange and interoperability, and the ability to implement these standards within the EHR system.
5. Project Management: Lead EHR-related projects, including go-live implementations, define project scopes, timelines, and budgets, and ensure that projects are delivered on time and within budget while meeting the desired outcomes.
6. Workflow Optimization: Collaborate with healthcare providers to analyze clinical workflows, identify areas for improvement, and implement best practices to streamline and enhance clinical processes using Cerner solutions.
7. Quality Assurance: Implement quality control measures to ensure data accuracy, adherence to clinical and regulatory standards, and the highest level of data integrity within the EHR system.
8. System Configuration: Customize and configure the EHR system, including templates, forms, order sets, and user interfaces, to meet the organization's specific clinical workflow requirements.
9. User Training: Develop training materials and conduct training sessions for clinical staff and end-users to ensure the effective and compliant use of the EHR system.
10. Compliance and Regulatory Oversight: Ensure that EHR system usage complies with healthcare regulations and standards, including HIPAA, Meaningful Use (MIPSMACRA), and other relevant regulations.
11. Reporting and Analysis: Generate advanced reports from the EHR system, analyze data to assess its performance, and provide strategic recommendations for improvements.
12. Technical and Functional Skills, Expertise, and Experience Required:
• Bachelor's degree in healthcare informatics, healthcare administration, or a related field.
• Certified in Cerner Millennium EHR or related modules.
• Extensive experience working with Cerner EHR systems, including advanced implementation, optimization, and go-live projects.
• 10 years of experience working with the Cerner Millennium EHR system or similar EHR platforms.
• Strong project management skills, including the ability to lead and manage EHR-related projects and go-live implementations.
• Advanced technical skills, including system integration, database management, infrastructure, network configuration, and Cerner Command Language (CCL) scripting.
• Knowledge of HL7 and FHIR standards for data exchange and interoperability.
• Excellent communication and interpersonal skills.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $133,100 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your
brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
General Manager - Dig World, Grapevine Texas
Service manager job in Grapevine, TX
Dig World is seeking a dynamic and experienced General Manager to lead our team and oversee daily operations at our construction-themed adventure park in Grapevine, Texas. The ideal candidate is a proven leader who excels at developing people, building strong teams, and fostering a positive workplace culture.
This role requires a balance of operational excellence and people-focused leadership. The General Manager will be responsible for driving guest satisfaction, ensuring smooth day-to-day operations, and upholding safety and service standards. We're looking for someone who is motivated, organized, and able to inspire staff to deliver memorable experiences for every guest.
If you have a passion for leadership, a track record of operational success, and the ability to create an environment where both employees and guests thrive, we'd love to meet you.
Dig World DFW/Grapevine Location: 2200 W Grapevine Mills Cir, Grapevine, TX 76051
Office Location: 1785 TX-26 Suite 200, Grapevine, TX 76051
We began construction on December 10th, and are scheduled to open the new location in May of 2026.
Please note that the General Manager role will require occasional weekend work. A detailed work schedule will be provided and discussed during the interview process
Key Responsibilities:
Lead hiring, onboarding, coaching, and performance management of staff.
Foster a positive, team-oriented workplace that reflects Dig World's culture and values.
Oversee day-to-day park operations, maintenance, and safety compliance.
Manage vendor relationships, inventory, ordering, and contracts.
Address guest concerns and implement strategies to enhance the overall experience.
Monitor budgets, revenue, and expenses, and provide ownership with regular updates.
What We're Looking For:
Proven leadership experience in operations, hospitality, or entertainment.
Strong people-management skills with the ability to motivate and inspire.
Business acumen with experience managing budgets, payroll, and vendors.
A hands-on leader who thrives in a fast-paced, guest-facing environment.
Compensation & Schedule:
Salary range: $85,000 - $125,000 annually, depending on experience.
*One of the best ways to get this job is to email *********************** with reasons why you think you would be a good fit, and call or text Alex at ************
General Manager
Service manager job in Frisco, TX
Little Woodrow's is looking to hire a general manager for our newest Frisco Stone Briar, TX location. This position would be full time and on site. Some of the responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you'll help our company grow and thrive.
Responsibilities (may vary)
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Skills
Proven experience in preferred management position
Experience in planning, budgeting and event execution
Knowledge of business process and functions (finance, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
Qualifications
5 + years of Management and Customer Service experience
5 + Experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
5+ years of experience in a leadership role
2+ years
Experience working with budgets, payroll, profit & loss and forecasting
Strong communications and administrative skills
Hands-on kitchen experience required - must understand food operations, inventory, and execution.
Benefits
Personal paid time off
Paid training
Health, dental and vision insurance
flexible schedule
employee discount
Quarterly bonuses based on successfully achieving desired financial results each quarter
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Work Location: In person/Onsite
Associate Manager, Search & Display
Service manager job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale.
Responsibilities
Channel Ownership & Execution
Own all aspect of performance across key performance channels including:
Google Ads (Search, Shopping, PMAX, Display)
SEO (Technical, On-Page, and Content Strategy)
Product Feeds & Merchant Center
Potential to expand with new such as Amazon DSP, Bing, etc.
Develop and implement strategies to support brand and business initiatives through above key performance platforms
Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings
Lead keyword research, technical SEO audits, and on-page optimization initiatives
Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements
Monitor performance and identify growth opportunities through emerging search trends
Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers)
Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms
Feed Management & Optimization
Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance
Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels
Strategy, Innovation & Expansion
Identify new growth opportunities including emerging platforms, formats, and targeting strategies
Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality.
Act as a key stakeholder in defining and refining attribution and measurement frameworks
Qualifications
3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments
Proven track record of owning and scaling campaigns across multiple performance channels
Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console)
Experience managing product feeds and familiarity with feed tools and merchant platforms
Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions
Excellent organizational and project management skills, with ability to work cross-functionally
Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar
What We Offer
Health, dental, and vision benefits
Paid parental leave
401(k) with employer match
A culture of meritocracy that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Portfolio Operations Manager
Service manager job in Dallas, TX
About CVG
CVG Properties is a privately owned multifamily investment and management firm with approximately 2,400 units across four states. While most of our portfolio is self-managed, our three Dallas communities are currently managed by a strong and experienced third-party management partner. CVG maintains high operational standards across all assets and is expanding its presence in Texas with a dedicated leader who can enhance property performance and customer satisfaction.
Position Overview
The Dallas Portfolio Operations Manager is a newly created role designed to strengthen ownership oversight, elevate on-site execution, and support the teams managing CVG's Dallas Communities. This is a unique, high impact role combining elements of Regional Manager, Property Manager, Marketing/Leasing Strategist, Auditor, and Resident Experience Champion. This role does not replace or supersede the authority of the third-party management company but serves as a support and resource to management and an active participant in the daily operations on behalf of ownership.
The Portfolio Operations Manager is employed by CVG, works with and reports to CVG Leadership, but works day-to-day alongside and in collaboration with our third-party management leadership team and on-site team members to maintain CVG's expectations for service, presentation, and operational excellence. This role acts as CVG's on-the-ground representative partnering with on-site teams to ensure exceptional customer service, strong operational execution and consistent asset presentation.
The ideal candidate is a seasoned multifamily professional with regional-level capability, deep knowledge of the Dallas market, and a track record of developing strong on-site teams. This role requires someone who is highly visible at the communities, skilled at diagnosing operational gaps, and energized by improving the resident experience.
What We Offer
In addition to a collaborative and supportive team environment with an understanding that you are our most important asset we offer:
A competitive salary with a year-end bonus
Medical / Dental Coverage / vision coverage
Paid Time Off
401(k)-Retirement with Company Match of 50% of every dollar contributed, up to 3% of annual wages
Vehicle and cell phone reimbursements or allowances
Educational opportunities/reimbursement toward career goals and development
Excellent growth & promotion opportunities
Core Responsibilities
Portfolio Oversight & Performance Support
Conducts weekly thorough property evaluations including unit inspections, grounds walks, building checks, and common-area reviews to ensure the highest level of curb appeal, office operations, maintenance operations, and completive market positioning.
Assesses leasing, maintenance, and customer-service processes to identify areas for improvement and opportunities to align with CVG's operating standards.
Validates readiness of vacant and made-ready units confirming that interiors reflect CVG's quality expectations.
Monitors maintenance work order completion timelines focusing on a 24-hour completion timeline and collaborates with the property teams to improve responsiveness and overall workflow.
On-Site Team Development & Collaboration
Provide mentorship, coaching, and operational support to on-site staff in coordination with third party management leadership.
Strengthen communication across leasing, maintenance, management, and the third-party regional leadership.
Reinforce a performance-oriented culture centered on resident satisfaction, accountability, and teamwork.
Observe leasing tours, phone calls, renewal pitches and customer interactions and provide support, direction and guidance as necessary.
Resident Experience & Retention
Promote a service philosophy focused on proactive communication, consistent follow-up, and meaningful resident engagement.
Review touchpoints across the resident journey (move-ins, renewals, service requests, events) and recommend enhancements that improve satisfaction and renewal likelihood.
Analyze retention data, feedback, and customer interactions to support continuous improvement.
Leasing Strategy & Market Positioning
Evaluate leasing presentations, marketing strategies, and follow-up processes to strengthen conversion rates.
Evaluate traffic sources, leasing conversions, follow-up and marketing effectiveness.
Conduct, Implement and support outreach efforts to local employers, referral partners, and rental locators to expand lead sources and enhance local partnerships.
Monitor traffic quality, pricing strategies, and competitive positioning across the submarket.
Implement, review, support and assist with all social media posts, on-line listings and general marketing efforts including updating on-line ads, photos, descriptions and promotions.
Assist with and participate in the planning and execution of Monthly resident events
Pricing & Competitive Environment
Shop (in person, on-line and via phone) the completive property set for each community regularly to assist with pricing recommendations and to ensure the properties are positioned successfully in the market and submarket.
Review or conduct market surveys to help set or adjust the pricing and marketing strategy.
Attend and help lead bi-weekly pricing calls with CVG and the community managers to set rental rates, specials, leasing criteria, and leasing goals for each property.
Capital Expenses & Projects
· Establishes and maintains strong vendor relations to ensure all properties are receiving the best service and pricing.
· Coordinates bids, meets with vendors, helps negotiate contracts and helps oversee any cap ex projects from start to completion.
· Works with Ownership and Asset Management to implement the strategic plan for each community.
Ownership Communication & Reporting
Serve as CVG's on-the-ground representative by delivering objective assessments, timely updates, and actionable insights.
Provide regular reports on property conditions, staffing effectiveness, market activity, and operational challenges.
Ensure properties deliver an ownership experience that is consistent with CVG's Standard
Qualifications
Minimum 5 years of multifamily experience, including progressive on-site roles and Regional-level exposure.
Strong understanding of Dallas multifamily submarkets, renter demographics, and competitive trends.
Demonstrated ability to mentor, influence, and elevate on-site teams
Exceptional attention to detail with a strong operational mindset.
Ability to interpret property performance metrics and identify root causes of operational inefficiencies.
Excellent interpersonal, communication, and organizational skills.
Comfortable working independently, spending significant time at properties, and serving as a high-trust representative for ownership.
Reliable transportation and the ability to travel between properties, daily, weekly as needed.
Desired Strengths
Confident, polished communicator
Proactive problem-solver
Strong sense of ownership and pride
Deep commitment to resident service
Ability to build buy-in with diverse teams
Property Management software (Yardi & Real Page preferred) experience
A solid understanding of and ability to use Excel
This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
In addition to a competitive wage, CVG also provides eligible employees with a comprehensive benefits package including the opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, retirement savings plans (401K with company match), life insurance and disability programs, and paid time away from work.
Assistant Store Manager | Plano
Service manager job in Plano, TX
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Plano Assistant Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPIs.
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development.
Support sales professionals in closing sales.
Facilitate the implementation and success of special events held at the retail store.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs.
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development.
Ensure store data capture goals are being achieved.
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions.
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures.
Partners with the sales professionals in the administration of special order requests.
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback.
Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance.
Provide formal and informal feedback to staff to build ongoing development opportunities.
Explain and enforce KPIs and ensure that staff is trending to those measures.
Qualifications
Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations.
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff.
Ability to manage multiple tasks in a fast-paced environment.
Proven ability to drive results, and strategic vision to develop business.
Fine Jewelry and or Fine Watch experience preferred, but not required.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, ).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $70,000 - $90,000 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Assistant Store Manager
Service manager job in Dallas, TX
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Retail Assistant Store Manager
Service manager job in Dallas, TX
About the Company:
KUIU is a leading outdoor clothing and gear brand that specializes in high-performance products for hunters, and outdoor enthusiasts. Our mission is to provide uncompromised quality and innovation to help our customers thrive in challenging outdoor environments. As we continue to grow, we are seeking a talented and experienced Retail Assistant Store Manager to lead our team and deliver an exceptional customer experience.
Job Description:
As the Retail Assistant Store Manager at KUIU, you will be responsible for overseeing the daily operations of our flagship retail store. Your primary goal will be to drive sales, enhance customer satisfaction, and ensure the store operates smoothly. You will lead a team of passionate sales associates, foster a positive work environment, and contribute to the company's overall success.
Responsibilities:
- Hire, train, and supervise a team of sales associates, providing ongoing coaching and performance feedback.
-Assist in ensuring exceptional customer service standards are maintained at all times, addressing customer inquiries and resolving issues effectively.
- Assist in optimizing store layout, visual merchandising, and product placement to enhance the customer shopping experience.
-Assist in monitoring inventory levels, conduct regular stock checks, and coordinate with the inventory management team to ensure accurate stock availability.
- Collaborate with marketing and e-commerce teams to implement promotional activities and drive traffic to the store.
- Maintain store cleanliness, organization, and adherence to health and safety standards.
- Prepare sales reports, analyze key performance indicators, and present recommendations for improvement to senior management.
- Stay updated with industry trends, competitor activities, and customer preferences to identify opportunities for growth and innovation.
Requirements:
- Proven experience as a Retail Assistant Store Manager or in a similar leadership role within the retail industry.
- Strong knowledge of retail operations, sales techniques, and customer service principles.
- Excellent leadership skills, with the ability to motivate and inspire a team.
- Exceptional interpersonal and communication skills to interact with customers, employees, and corporate office partners.
- Results-oriented mindset with a focus on achieving targets and driving business growth.
-Ability to embrace change as business and systems grow over time.
- Proficient in using point-of-sale (POS) systems and other retail software applications, i.e. Shopify, Netsuite
- Flexibility to work weekends, holidays, and extended hours as business requires.
Preferred skills:
· Hunting or outdoor experience/background, a general love for the outdoors
· Experience with technical performance clothing
· Microsoft systems, such as word, excel, etc.