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  • Business Insurance Division Manager

    Hardenbergh Insurance Group 4.0company rating

    Service manager job in Marlton, NJ

    *We're Hiring: Business Insurance Division Manager* We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division. This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies. What You'll Do: Lead, coach, and develop a high-performing insurance team Oversee staffing, onboarding, performance reviews, and employee development Manage division policies, workflows, and annual goals Maintain strong carrier relationships and stay ahead of industry changes Partner with senior leadership on strategic initiatives and special projects What We're Looking For: 7-10 years leadership experience (Required) 7-10 years of insurance experience (Required) Active NJ Property & Casualty Producer License (Required) Must maintain a valid Driver's License and auto liability insurance (Required) Proven leadership, communication, and problem-solving skills Strong commitment to confidentiality and data privacy Why Join HIG? Work-Life Balance - Hybrid Schedule Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire) Flexible Spending Account Generous PTO (Personal Time Off) and VTO (Volunteer Time Off) 401K - Matching Mentorship and Career Growth Wellness Reimbursement Program Tuition Reimbursement Program If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
    $95k-147k yearly est. 1d ago
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  • Operations Manager

    Bossbites Inc.

    Service manager job in Red Bank, NJ

    Frozen Pizza CPG | Retail-Focused Reports to: Co-Founder Type: Full-time The Operations Manager will lead end-to-end operational execution for a fast-growing frozen pizza brand selling into regional and national retail. This role owns demand planning, manufacturing coordination, cold-chain logistics, inventory management, and retail service levels, ensuring product availability, cost discipline, and operational excellence as the business scales. This position requires strong cross-functional collaboration with Sales, Finance, Brokers, Co-Manufacturers, and 3PL partners to support retail growth while protecting margins and service levels. Key Responsibilities Demand Planning & Sales Alignment Own SKU-level demand forecasts by retailer, region, and time period Incorporate promotional activity, new item launches, and seasonal trends Partner with Sales and Brokers to align forecasts and mitigate risk Translate forecasts into executable production and inventory plans Manufacturing & Co-Manufacturer Management Lead production planning and scheduling with co-manufacturing partners Ensure ingredient and packaging availability aligned to production plans Monitor quality, yields, and adherence to food safety standards Proactively manage capacity constraints, changeovers, and lead times Support commercialization of new products and packaging formats Cold Chain Logistics & Distribution Manage frozen warehousing and fulfillment partners (3PLs) Coordinate frozen transportation (FTL/LTL)(work with logistics team) Ensure temperature compliance and cold-chain integrity Optimize logistics network and freight costs as distribution expands Inventory & Shelf-Life Management Maintain optimal inventory levels by distribution center and retailer Manage lot control, FIFO, and expiration date compliance Minimize shrink, write-offs, and obsolete inventory Balance service levels with working capital efficiency Retail Operations & Service Excellence Oversee order fulfillment accuracy and OTIF performance Ensure compliance with retailer routing guides and operational requirements Manage shortages, substitutions, and service issues Monitor and resolve retailer chargebacks and deductions Support retail launches, promotions, and resets from an ops perspective Cost & Margin Management Track and manage COGS, freight, and warehousing expenses Support pricing strategy and promotional margin analysis Identify cost-reduction and efficiency opportunities Partner with Finance to forecast and manage operational budgets Systems, Process & Scalability Develop and document SOPs for forecasting, ordering, and fulfillment Improve data visibility and reporting across operations Support ERP, planning, or inventory system implementation Contribute to S&OP processes as the organization matures Qualifications 5+ years of experience in CPG operations, supply chain, or manufacturing Experience with frozen or refrigerated foods strongly preferred Proven experience supporting retail customers (regional or national) Hands-on experience managing co-manufacturers and 3PLs Strong analytical skills (Excel/Sheets; (Promomash, Netsuit, ERP experience a plus) Ability to manage multiple priorities in a fast-paced environment Core Competencies Retail service mindset with strong attention to detail Structured, proactive, and solutions-oriented Strong communicator across internal and external stakeholders Comfortable operating in a scaling, high-growth environment Results-driven with a focus on execution and accountability Compensation Salary Range 150k-200k Equity Benefits
    $80k-128k yearly est. 4d ago
  • Customer Ops Platforms Delivery Manager

    Betmgm

    Service manager job in Atlantic City, NJ

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role As a Customer Ops Platforms Delivery Manager at BetMGM you will be responsible for delivery of internal Customer Ops projects within the established scope, budget and timeline, as well as participate in corporate projects. You will work closely with all departments across the business and key decision makers such as Customer Care managers, product owners, and technical teams. Delivery of projects must bring value to our customers and the business. You will work in the Customer Ops Platforms team which is very supportive and committed to the Group's success. The successful candidate will thrive in a dynamic, ever evolving marketplace andshould possess a passion and flair for project management. Strong English language skills and a keen attention to detail are also necessary skills for this role. Responsibilities Develop project scopes and work packages through close work with requestors, knowledge experts and business owners Manage project portfolios to track progress Ensure resource availability and allocation Deliver assigned projects on time and within scope and budget Create project documentation Communicate and maintain close relationships with internal/external stakeholders and vendors, across multiple time zones Support corporate strategy and drive change Qualifications Ability to gain and maintain a gaming license via the appropriate jurisdictions as a condition of hire and continued employment 3+ years of project/product management, vendor management, customer service, or similar role Understanding of online gaming/sports/entertainment/gambling industry a plus Certified Associate of Project Management (CAPM) certification or similar a plus Ability to navigate through ambiguity in a highly-regulated and evolving gaming industry Experience with synchronous and asynchronous chat channels is a plus; strong preference for those with experience with AWS Connect, Sprinklr, Medallia, Liveperson, and Zendesk Understanding or previous working experience in customer services Ability to deliver projects within deadlines and excellent time management Knowledge of project management tools such as Microsoft Project Good MS Office skills (Excel, Visio) Great communication and interpersonal skills Strong ability to organize yourself and result orientation Critical thinking and creativity to find solutions Understanding of software development process and release cycles Willingness to travel We seek individuals who are thrilled by challenge and consistently rise to it by performing in a fast-paced, innovative, and diverse environment that will result in a strong culture that promotes growth and development. Compensation The annual salary range for this position is $84,000 - $110,250. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
    $84k-110.3k yearly 3d ago
  • Senior Manager, Legal Process Management

    Elevate Flexible Legal Resourcing

    Service manager job in New Brunswick, NJ

    Our client is a global healthcare leader committed to advancing innovation across pharmaceuticals and medical technology, with a strong focus on improving health outcomes worldwide. Senior Manager, Business Process Owner Work Pattern: Hybrid Duration: 12 Months Job Overview The Senior Manager, Business Process Owner (BPO) will lead the design, implementation, and ongoing support of an internal legal matter management (“Work Management”) system as part of a broader digital transformation within the Global Legal organization. This role combines business process ownership, project and change management, service management, and technology implementation to improve matter intake, triage, and legal service delivery on a global scale. Key Responsibilities Work Management BPO: Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization. Program & Project Leadership: Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality. Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs. Process Optimization: Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines. Governance & Reporting: Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations. Team & Change Leadership: Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training. Qualifications Bachelor's degree required; JD or Master's preferred 8-10 years of relevant professional experience Strong leadership, communication, and stakeholder management skills Proven experience in complex project management and IT service management Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred To apply: If you are qualified, interested, and available, please send 1) your WORD version resume and 2) an email stating why you are a good fit for this position to ***************************** ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs. As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers. Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.
    $128k-180k yearly est. 4d ago
  • Salon Manager

    Regis Haircare Corporation

    Service manager job in Riverton, NJ

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
    $43k-67k yearly est. 7d ago
  • Responsible Gaming Deputy Manager

    Bet365

    Service manager job in Marlton, NJ

    At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description The Responsible Gaming department is dedicated to promoting responsible gaming practices, protecting vulnerable individuals, monitoring and mitigating risk, and ensuring compliance with regulations. In this role, you will oversee daily operations, acting as a key point of contact for escalating complex player welfare issues. You will work closely with the Responsible Gaming Manager to oversee our comprehensive responsible gaming strategy, ensuring departmental policies align with regulations and promoting a culture of awareness and support for our customers. Your insights and knowledge of Responsible Gaming will be vital in driving continuous improvement of our tools and processes, ensuring we remain at the forefront of player protection in the evolving US market. The role involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar. The salary range for this role is $80,000 - $90,000 annually. Qualifications Strong understanding of compliance, risk management, and regulatory requirements related to Responsible Gaming in the US. Proven ability to lead and develop teams, with a focus on coaching and mentoring. Excellent time management and organizational skills, with the ability to meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills to assess risks and propose effective solutions. Exceptional communication and interpersonal skills, with the ability to motivate and influence team members. Proven experience in de-escalation techniques and effectively managing situations involving vulnerability and risk. Additional Information Managing, coaching, and developing a team of supervisors to maximize their potential and performance in delivering customer-focused services. Overseeing daily operations of the Responsible Gaming Support department, ensuring exceptional customer service and compliance with standards. Ensuring departmental policies align with US Responsible Gaming policies and compliance standards, and monitoring risks related to responsible gaming and implementing mitigation strategies. Utilizing de-escalation techniques to effectively manage situations involving vulnerable customers, ensuring their safety and well-being while providing support. Proposing and implementing innovative ideas to enhance processes in the Responsible Gaming Support department, focusing on improving customer interactions. Working closely with the Responsible Gaming Support Manager to achieve departmental goals and objectives, ensuring a seamless customer experience. Staying updated on the latest Responsible Gaming policies and regulatory requirements and sharing this knowledge with your team to enhance customer service. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $80k-90k yearly 1d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Service manager job in South Plainfield, NJ

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $18.00 - $19.50
    $18-19.5 hourly 7d ago
  • KFC Assistant General Manager G135336 - ST. GEORGES AVE [NJ]

    KFC 4.2company rating

    Service manager job in Rahway, NJ

    Getting Started * Job you are applying for: KFC Assistant General Manager at the following location(s): G135336 - ST. GEORGES AVE [NJ] - Rahway, NJ Resume Application View Job Description - KFC Assistant General Manager Description: If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry-you deserve it. What's in it for you: Ability to develop your leadership skills and seek General Manager and above store level opportunities with our internal leadership development program. Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares. Earn your GED for free, college scholarships and free online tuition. Medical, Dental, Vision benefits and accrued PTO Free shift meal and an employee discount at our KFC restaurants. Paid Training Bonus Program: As an Assistant General Manager , you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance. What a day in the life of an Assistant General Manager can look like: Supervise daily restaurant operations, ensuring adherence to KFC standards and policies. Lead and manage a team, including supporting RGM with training, scheduling, and performance appraisals. Manage inventory, maintain food safety protocols, and address customer concerns. Oversee financial aspects, including cash management and expense control. Collaborate with the General Manager to develop growth strategies and maintain brand image. Requirements: What you bring to the table: Minimum 1 year of experience as an Assistant General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR). Managers must be at least 18 years old. Availability to close the restaurant at least two nights a week. Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment. What KBP brings to the table: KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. Grown to over 1,000 restaurants in 20 years. Opportunities in 31 states Over 50% of store leadership has been promoted internally in the last year. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you. Additional Info: Assistant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: All other locations: $12.00 to $22.00 per hour State of Maryland: $16.00 to $19.00 per hour State of New York: $16.00 to $19.00 per hour New York City: $18.00 to $20.00 per hour Cincinnati, OH: $15.00 to $17.00 per hour Toledo, OH: $15.00 to $17.00 per hour Open Alert Close Disability Accommodation for Applicants KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
    $15-17 hourly 7d ago
  • Commercial HVAC Regional Service Manager -- Northeast Territory

    Total Comfort Group 4.8company rating

    Service manager job in Eatontown, NJ

    Total Comfort Group is a premier nationwide provider of HVAC, Electrical, and Project Management solutions, specializing in multi-site retail and commercial properties across the United States. We are seeking an experienced Service Manager to oversee daily branch operations and lead a team of technicians. This role ensures exceptional service delivery across HVAC, electrical, plumbing, and general trade services. You will manage field supervisors, coordinate projects, and maintain strong client relationships. Key Responsibilities: * Oversee all self-performed work from your branch, including HVAC, electrical, plumbing, and general services. * Assist with surveying and quoting projects. * Conduct site visits to ensure quality service and client satisfaction. * Address and resolve client issues in collaboration with head office. * Partner with corporate recruiters for technician hiring. * Work with HR on technician absences and ensure accurate system records. * Train technicians on safety, job performance, paperwork, and site surveys. * Manage branch vehicles (maintenance, safe operation, paperwork, tools, and stock). * Handle overflow service calls and assist with installs as needed. * Oversee job dispatching, labor hours, and cost control. * Maintain unapplied labor at 5% or less. Qualifications: * 5+ years of HVAC field experience. * Previous experience in service management. * Universal EPA certification. * OSHA certification. * Valid driver's license. * Strong knowledge of air conditioning, refrigeration, and heating principles. * Excellent communication and interpersonal skills. * Basic computer skills for documentation and mobile communication. * Ability to work in both office and field environments. * Availability for occasional evenings/weekends and on-call emergencies. Benefits: * Competitive salary of $110,000 to $125,000 * 401(k) with company match * Health, dental, and vision insurance * Health savings and flexible spending accounts * Life insurance * Paid time off * Company truck * Employee assistance program Technical & Industry Experience * Strong understanding of commercial HVAC systems, including chillers, boilers, rooftop units, and controls. * Familiarity with electrical and plumbing systems related to HVAC operations. * Experience with preventive maintenance programs and service scheduling. * Knowledge of energy efficiency standards and compliance requirements. Management & Leadership * Proven ability to lead and develop technicians and field supervisors. * Experience in budgeting, cost control, and labor management. * Skilled in project management, including quoting, scheduling, and overseeing installations. Technology & Software * Proficiency in construction or service management software * Basic knowledge of Microsoft Office Suite and mobile communication tools. Customer Service & Communication * Strong client relationship management skills. * Ability to resolve escalated service issues effectively. Compliance & Safety * Familiarity with OSHA standards and workplace safety protocols. License/Certification: * EPA Universal Certification * Valid Driver's License * OSHA 10 or OSHA 30 Certification
    $110k-125k yearly 45d ago
  • Customer Service Supervisor

    Kohler 4.5company rating

    Service manager job in Bristol, PA

    Customer Service Supervisor Work Mode: Onsite Location: Onsite, four days per week - Bristol, PA Opportunity The Supervisor - Customer Service leads the global customer service experience for the Robern brand, ensuring premium service across all sales channels. This role oversees order fulfillment and backlog management, supports internal sales teams, and drives continuous improvement in people, processes, and technology. Key responsibilities include ensuring audit compliance across pricing and financial processes, and training Customer Service Representatives to enhance productivity, product knowledge, and problem-solving capabilities. Specific Responsibilities Functional Skills * Process & Performance Management: Develop and refine standard work procedures. Establish and communicate metrics to monitor and improve service performance. * System & Technology Utilization: Ensure effective use of SAP for business and accounting control. Lead implementation of technologies that enhance customer service capabilities. * Team Leadership & Development: Supervise and develop team members through training, feedback, and performance management. Mentor new associates and foster leadership maturity. * Cross-Functional Collaboration: Partner with Sales, Marketing, Manufacturing, and Supply Chain to align priorities with customer needs. * Customer Experience & Brand Advocacy: Track and communicate customer feedback. Promote the Robern brand through product and process expertise. * Cost Management & Profitability: Minimize freight and shipping costs within strategic guidelines to support profitability. * Order Fulfillment & Backlog Management: Lead the fulfillment of Robern orders by managing backlog and coordinating with supply chain, manufacturing, and logistics to ensure on-time delivery. Identify and resolve delivery issues and drive process improvements. * Claims & Pricing Administration: Oversee resolution of claims, deductions, audits, and pricing discrepancies. Ensure accurate billing and credit processing aligned with company policies. * Service Optimization & Sales Support: Balance cost and service to meet customer needs. Use negotiation and compromise to support sales conversion. * Continuous Learning & Project Leadership: Pursue self-development and lead initiatives to enhance the customer experience. * Other Duties: Perform additional responsibilities as assigned. Competency-Based Actions Set High Standards of Performance * Models the Robern brand attributes in written and oral communication. * Takes ownership for own and customer actions. * Helps the Robern Customer Service function achieve aggressive goals. * Understands and accepts personal and team stretch objectives. Focus on the End Customer * Uses customer feedback tracking to identify trends and opportunities for improvements in productivity and service. * Provides support for service decisions made by the team. Suggests improvements. * Maintains solid business relationships with internal and external decision makers and key influencers. Build Trust * Build solid relationships with the Sales force and earn the reputation of "owning" the account. * Knows when to compromise and when to stand firm. * Demonstrates confidence in others when they are challenged and coaches on conflict resolution. * Ensures confidentiality and approachability with all levels within the organization. * Speaks in terms of "us" and "we" rather than "they" and "them." Drive Continuous Improvement * Be a change agent that keeps our customer support in line with ever-changing business practices. * Encourages and supports others in their improvement efforts. * Identifies and utilizes measures and feedback processes to ensure desired improvement. * Suggests viable improvements to reduce non-value-added processes. * Partners with and educates customers to explain Robern processes and influence business results. * Employs Kohler Operating System (KOS) tools in problem solving. Skills/Requirements * Bachelor's degree from an accredited institution in a business/marketing/hospitality management field preferred. * Minimum of 3 years of experience in customer service related functions, supply chain or sales. * Experience managing direct reports. * Experience in the implementation of continuous improvement in a service organization. * Excellent personal, organizational, verbal and written communication skills. * High sense of urgency and a proactive approach to problem solving. * Customer-focused mindset and an innate ability to respond to customers' expectations and requirements. * Excellent teamwork and communications with suppliers, customers and associates. #LI-Onsite #LI-KZ1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $64,750 - $98,350. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $64.8k-98.4k yearly 49d ago
  • Office Manager Home Care & DDD Services

    Assurance Care & Support Services Inc.

    Service manager job in Iselin, NJ

    The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDD and Medicaid regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDD, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!
    $89k-149k yearly est. 13d ago
  • Operations/Janitorial Services Manager

    Macs Facility Solutions

    Service manager job in Moorestown, NJ

    Job Description The Operation Services Manager plays a critical leadership role in overseeing commercial cleaning teams for assigned clients. This position is responsible for ensuring that service delivery meets the highest standards of quality, safety, and client satisfaction while managing multiple teams across various job sites. The manager will develop and implement operational strategies, optimize resource allocation, and maintain strong communication channels between field staff and corporate management. By proactively addressing challenges and streamlining workflows, the Manager ensures tasks and projects are completed on time and within budget. Ultimately, this role drives operational excellence and fosters a culture of continuous improvement and accountability across all field service activities. You must be local to South Jersey/Philadelphia area where assigned clients are located. Preferred Qualifications: Experience supervisor janitorial/custodian teams preferably in a similar services business Familiarity with workforce management software and field service management tools. Demonstrated ability to implement process improvements and operational efficiencies. Responsibilities: Lead, supervise, and support field service teams to ensure efficient and effective janitorial service delivery at work sites. Coordinate daily schedules, assign tasks, and monitor progress to meet project timelines and client expectations. Implement and enforce safety protocols and compliance with industry regulations to maintain a safe working environment. Manage client relationships by addressing concerns promptly and ensuring high levels of customer satisfaction. Oversee inventory management, equipment maintenance, and procurement to support uninterrupted field operations. Conduct regular performance evaluations, provide coaching, and facilitate training programs to enhance team capabilities.
    $72k-141k yearly est. 28d ago
  • Machinery Service Supervisor - Piscataway, NJ

    Foley Inc. 4.1company rating

    Service manager job in Piscataway, NJ

    Manage Shop Technicians and jobs in progress daily. Communicate with CSR's and CSR Manager regarding the daily workload. Review and work with Service Advisor to maintain daily customer updates in Cat Interact Program. Review and monitor the daily productivity of the Technicians and weekly expense report. Review and monitor weekly overtime report. Model and reinforce safety practices, which are consistent with our mission to ensure employees and customer safety. Check repair history and open service letters for all jobs prior to starting the job. Close service calls daily. Complete warranty checklist, be accountable for accuracy. Perform weekly shop inspections for assigned areas. List all areas/items requiring attention in app and schedule to be addressed accordingly. Assure that Technicians are completing their JHA forms, locking and tagging out the machines they are assigned to, wearing all proper PPE, and keeping a clean work area daily. Perform daily safety observations. RECOMMENDED QUALIFICATIONS: High School Diploma or equivalent is required. Minimum 8 years experience in the heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Excellent communication and interpersonal skills; both verbal and written. Experience with Microsoft Office, Excel, Word. Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.
    $53k-85k yearly est. 13d ago
  • Lead Service Technician, Brand New Construction Apartments - Moorestown, NJ

    Forty2

    Service manager job in Moorestown, NJ

    Job Description Are you a perfectionist in the areas of aesthetics and quality of work? Do you measure your personal success by customer feedback and response time? Are you a natural problem solver? Do you thrive on meeting budgeted parameters while providing the highest caliber of results? Do you naturally draw teams together and motivate them to succeed? Are you considered a mentor and role model for success by your peers? Do you believe service to your investors is your number one daily objective? Do you thrive on multi-tasking, project planning, and completing assignments in an organized, on time and efficient manner? If you answered 'yes' to these questions, this may be the ideal opportunity for you! Job Requirements 5-7 years experience in property management, or, equivalent combination of education and hands-on training HVAC Certified and 2 - 4 years of hands-on HVAC systems repair experience Mechanical, electrical, plumbing systems experience of 2 - 4 years Grounds management and quality control in multifamily or commercial developments CPO Certification Strong verbal and written skills Willingness to travel 2 days per month and take direction from established leadership Leadership skills Customer engagement and relationship building results Experience using basic computer operations including MS Outlook, MS Excel, MS word and on site system for service ticket management and reporting Professional apparel and overall appearance required. OneSite knowledge and 'lease up' experience preferred. Key Responsibilities Perform routine and emergency maintenance, including HVAC, plumbing, electrical, carpentry, and appliance repair. Lead and train maintenance staff, assigning tasks and ensuring timely completion of work orders. Oversee the make-ready process for vacant units, ensuring quality and efficiency. Conduct regular property inspections to identify and address maintenance issues proactively. Manage inventory of tools, parts, and supplies; submit purchase requests as needed. Coordinate and oversee third-party contractors and vendors. Ensure maintenance work is performed in compliance with safety regulations and property policies. Maintain accurate records of work orders, inspections, and maintenance logs. Respond promptly to after-hours emergencies on a rotating on-call basis. Communicate effectively with property management and residents regarding maintenance concerns. Qualifications 5-7 years experience in property management, or, equivalent combination of education and hands-on training HVAC Certified and 2 - 4 years of hands-on HVAC systems repair experience Mechanical, electrical, plumbing systems experience of 2 - 4 years Grounds management and quality control in multifamily or commercial developments CPO Certification Strong verbal and written skills Willingness to travel 2 days per month and take direction from established leadership Leadership skills Customer engagement and relationship building results Experience using basic computer operations including MS Outlook, MS Excel, MS word and on site system for service ticket management and reporting Professional apparel and overall appearance required. OneSite knowledge and 'lease up' experience preferred. Equal Opportunity Employer ((EOE) We offer a competitive compensation and benefits plan. Personal, employment, and financial references will be checked. Background checks and drug testing are requirements prior to employment and during service. Job Posted by ApplicantPro
    $88k-142k yearly est. 15d ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Service manager job in Atlantic City, NJ

    Role OverviewSodexo is seeking an Environmental Services / Custodial Operation Manager 2, for AtlantiCare Regional Medical Center, Atlantic City campus, located in Atlantic City, New Jersey. will manage the housekeeping department in a 200 bed acute care facility. This is a 1st shift position, with some weekends and holidays. This position reports directly to a General Manager on - site with a team of approximately 25-30 frontline housekeepers. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being. What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department work with the Environment of Care Committee and Infection Prevention Directoreffectively manages the Unit Operating Systemsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping systemhave experience driving customer service and/or guest satisfaction results in a healthcare environment is preferredpossess strong leadership skills and can work independently to drive program compliance and reach project target dates of completioncan analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change managementhave experience effectively managing projects within agreed upon timelinesare results and safety driven Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $72k-142k yearly est. 4d ago
  • Floating Service Supervisor

    Education Realty Trust Inc.

    Service manager job in New Brunswick, NJ

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to operate a golf cart on property. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. #LI-SV1 The hourly range for this position is $34.00 - $36.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $34-36 hourly Auto-Apply 34d ago
  • Cell Services Supervisor - Second Shift

    Ibx 4.8company rating

    Service manager job in Piscataway, NJ

    As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service. Job Description POSITION SUMMARY: Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands PERFORMANCE GOALS: · This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas o Review reports/data on processes occurring in the lab for clients and other stakeholders o Help build, validate and implement SOPs for new services o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab. · This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking Submitting samples for quality testing and making decisions of resulting quality based on these results Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance. Within their own team a supervisor is responsible for o Prioritizing daily tasks Making decisions about the course of action to be taken in processing a sample o Resolving routine conflicts and issues Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS. o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules. o Documenting deviations and overseeing event resolutions in the QMS system Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage Troubleshooting processing issues including ones related to poor cell growth and culture contamination Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training Qualifications COMPETENCIES: Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation. Must be well-organized Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail. · Works independently with minimal supervision. QUALIFICATIONS: Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations. Masters degree in a life science is preferred Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories. Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $68k-99k yearly est. 1d ago
  • Supervisor, Theatrical Services

    United Parks & Resorts Inc.

    Service manager job in Langhorne, PA

    Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: * Create master schedule of all technical events associated with a show production. * Create, adjust and monitor construction, fabrication, programming, install and strike schedules as needed while maintaining contingency plans for all project phases. * Monitor and ensure the quality, suitability and accuracy of technical designs for all assigned shows. * Operate, and in most cases, program a lighting console. * Create plans for installation of permanent shows and large scale events. * Lead technical meetings and interface with design, construction and production staff. * Participate in production meetings in role of Technical Director and/or Lighting Designer. * Coach, mentor, direct, constructively criticize, and objectively evaluate subordinate project support personnel. * Direct technical personnel in order to perform short term and permanent repairs to a variety of theatrical equipment. * Specify technical equipment to ensure show readiness and longevity. * Direct the installation of theatrical equipment for events and permanent show installations. * Interface with other park professionals as well as outside clients and contractors in order to convey design concepts. * Train and convey production standards to other departmental park employees as well as contract technicians. * Perform other duties as assigned What it take to succeed: * Have a high school diploma or equivalent * Ability to work comfortably in all local parks and work on/around water and at heights of up to 60'. * Have excellent organizational and planning skills. * Be a self starter, self motivator, and demonstrate the ability to successfully lead a team. * Ability to maintain a clean and organized work area at all times. * Ability to produce and maintain accurate documentation. * Have a working knowledge of all Microsoft applications * Ability to interpret and direct the installation of a theatrical lighting plot. * Ability to read and interpret blue prints. * Possess at least minimal drafting and CAD skills. * Understand the operation of a variety of lighting equipment (follow spots, automated lighting, strollers, fog machines, etc.). * Have a comprehensive understanding of concert truss and the proper use of rigging equipment (flying and ground support). * Understand fundamentals of electricity (calculate voltage, amperage, wattage, voltage drops, select proper cable sizes, etc.). * Have a comprehensive understanding of Entertainment project management including a complete understanding of show production and operations processes. * Have a complete understanding of event scheduling from prospectus to execution. * Have a comprehensive understanding of theatrical products, vendors, and product sources. * Be available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts What else is important: * Bachelor's Degree in Entertainment, Theater, or Management, or equivalent work experience. * 2 years of Theatrical design or Entertainment project management experience. * Able to frequently lift, push, and pull a minimum of 50 lbs. * Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights. * Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) * Ability to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes. Perform cleaning duties; including use of cleaning chemicals. * Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays. * Be comfortable with exposure to noise, vibrations and motion. * Be flexible in work locations as placement will depend on business needs and career development opportunities. The perks of the position: * Paid Time Off * Complimentary Park Tickets and Passes * Park Discounts on Food and Merchandise * Medical, Dental, and Vision Insurance * 401K Retirement plan * Voluntary Insurance * Life Insurance * Disability Benefits * Tuition Reimbursement * Dependent and Health Care Flexible Spending Accounts * Employee Assistance Program * Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $42k-72k yearly est. Auto-Apply 60d+ ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Trenton, NJ

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Salon Manager

    Regis Haircare Corporation

    Service manager job in Monmouth Junction, NJ

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 7d ago

Learn more about service manager jobs

How much does a service manager earn in Toms River, NJ?

The average service manager in Toms River, NJ earns between $55,000 and $139,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Toms River, NJ

$87,000
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