Service manager jobs in Wayne, NJ

12 + Months Contract We're looking for a hands-on Tech Lead to guide the technical delivery of a strategic internal application for one of the world's top private equity firms. The project involves rapid design-build sprints to deliver modular dashboards and workflows that scale across asset classes. You'll be responsible for both execution and technical oversight - helping shape a scalable frontend component architecture, and integrating with serverless backend services (AWS Lambda, Fargate). Your Responsibilities Lead the design and implementation of micro-apps using React, backed by Node.js/Python services Architect and own backend logic using serverless functions (Lambda) and containerized services (Fargate) Partner with Product and Design to translate business needs into scalable, high-quality software Establish and enforce code quality, testing, and deployment standards Guide a distributed engineering team, reviewing code and supporting onboarding of new devs Identify reusable frontend/backend components and help establish a design-build library Maintain high development velocity while ensuring robust infrastructure integration Act as the technical point of contact for client engineering teams What We're Looking For 6+ years of fullstack development experience (React, Node.js and/or Python) Experience leading technical delivery across distributed product teams Strong knowledge of AWS serverless architecture: Lambda, Fargate, API Gateway Familiar with containerized development, CI/CD pipelines, and platform-level routing Skilled in translating technical complexity into clear direction and action Comfortable working in a hybrid on-site/remote setting with executive stakeholders Strong communication and mentoring skills Nice to Have Background in enterprise, SaaS, or financial tools Experience setting up design systems or component libraries Familiarity with Kubernetes, SSO, JWT authentication, and platform authorization patterns

Title: Service Desk Lead Duration: FTE/permanent Salary: 95-110K +bonus Key Focus Areas Lead and develop a Service Desk team, setting clear expectations and ensuring consistent coverage. Oversee daily support operations, ticket workflows, and service quality. Act as an escalation point and communicate clearly with stakeholders. Maintain documentation, knowledge resources, and asset accuracy. Technical Foundation Working knowledge of infrastructure, networking, identity and access management, and DNS. Experience supporting end-user devices and core productivity platforms. Familiarity with enterprise ticketing / ITSM tools. Ideal Profile 5+ years in IT with prior service desk leadership experience. Strong technical skills in Networking/infrastructure/ IAM/DNS Strong communicator who can see the bigger picture and guide rather than direct. Committed to customer service, accountability, and continuous improvement.

Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

The Senior Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 user support services across the firm. The manager will oversee the support services for the Help Desk, and will collaborate closely with the Senior Manager of User Experience, CTO and CIO to optimize user experiences and streamline support processes. Primary Responsibilities: Develop and manage the ITIL processes for the IT department, including Change, Problem and Incident processes. Serve as the ITIL process manager and facilitate the change, problem and incident management meetings for the department. As the firm's problem manager, work with problem owners to categorize and prioritize accurately, and push for resolutions to problems with higher priorities. Own analytics and continued service improvement for the IT department, including sharing metrics associated with escalated response, incident, problem and change management, quality assurance and customer service metrics. Develop a process for the knowledgebase and audit to ensure continuously updated and improved and own the knowledge-centered support lifecycle. Evaluate and select a new service management tool for the help desk and other business service areas, where appropriate. Implement and manage the service management tool, including automating and improving internal IT workflows. Create and maintain operational dashboards and scorecards, including an executive dashboard, to ensure SLA, service and stability targets are met. Develop customer service standards across the service desk to provide a consistent user experience and monitor performance. Own the emergency communications system for the IT department, and partner with the Incident Response Manager to prepare and pre-stage outage communications. Partner with the Director of Office Operations to frequently facilitate readiness drills and test the emergency communication system on a firmwide scale. Partner with the Sr. Manager of User Experience on all internal client communications. Develop a user centric genius bar, and other support experiences, to improve availability and education on IT systems and services. Frequently walk the floor and visit firm offices for customer listening sessions to improve services. Conduct routine listening sessions with all areas of the firm and develop an action plan based on end user feedback. Partner with the training department to bring awareness of new and existing systems and increase adoption. Directs and supervises the service desk's daily operations, ensuring the timely and efficient delivery of support services to customers and internal business teams. Drives operational performance excellence, continuously monitoring and optimizing ITSM processes to meet evolving business needs and industry best practices. Upholds SLAs while prioritizing customer satisfaction through swift resolution of user concerns, proactive issue resolution, and fostering clear channels of communication. Continue cultivating a culture of accountability, professionalism, and continuous improvement within the teams. Conducts thorough reviews and strategic planning sessions to address any outstanding critical matters by the end of each day. Analyzes ongoing major incidents, scheduled outages, and daily business events to determine staffing adjustments as necessary. Resolves any SLA-related concerns by evaluating IT service requests nearing or surpassing their SLAs and potentially adjusting staff priorities accordingly. Analyzes operational metrics regularly, identifying areas needing attention. This manager will continuously review metrics and reports throughout the day, making staffing and workflow adjustments to optimize performance. Ensures customer satisfaction by diligently following up on feedback and addressing any concerns raised. The manager will collaborate closely with the Senior Manager of User Experience to enhance client satisfaction. They will routinely review feedback from post-ticket satisfaction surveys, particularly addressing any negative responses or concerns raised by customers. Monitor incoming service-desk tickets to discern patterns and identify interdependencies that may not be apparent to individual agents focused on specific tickets. Regularly reviews the daily summary of open issues and promptly follow up with the responsible team(s) to ensure timely resolution. Engages in staffing functions, including recruitment, training, scheduling, and conducting performance evaluations. Collaborates closely with fellow team members to strategize and deliver a seamless technology experience for all firm personnel, from inception to implementation. Stays abreast of the latest trends in user experience within similar organizations, ensuring our approach remains current and competitive. Engages in collaborative efforts with various teams within the IT departments to maintain focus on delivering an optimal user experience and ensuring high levels of customer satisfaction. Education: Bachelor's degree in Information Technology or related field and/or equivalent combination of education and experience Qualifications: Previous management experience with the ability to delegate tasks as necessary is highly preferred. Proficient in understanding and diagnosing various computer and software applications. Demonstrates strong analytical skills, capable of prioritizing issues, anticipating consequences, making decisions, and taking action with meticulous attention to detail. Possesses technical acumen and computer literacy, coupled with considerable patience and the ability to handle situations diplomatically and assertively. Skilled in solving practical problems and navigating diverse scenarios with a blend of abstract and concrete variables, particularly in environments with limited standardization. Exhibits excellent presentation, advocacy, interpersonal, and communication skills. Demonstrates adeptness in handling situations with diplomacy and assertiveness. Must collaborate with others professionally and respectfully. Capable of synthesizing complex, interdependent, and occasionally conflicting needs. Maintains awareness and practical understanding of current technologies, their application, and relevance to digital experiences. Possesses a working knowledge and background in service desk operations, as well as experience with Windows-based workstations and related peripherals. Previous experience in a law firm or professional services environment is desirable. The anticipated annual base salary range for this position is $225,000-$250,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job. EEOC Statement: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state or local law.

Nyack, NY $125,000 - $150,000 + bonus opportunities This is a great opportunity to work for a leading Food Manufacturing company in Nyack, NY. If you have a strong background in Food Manufacturing and progressive leadership experience, then this is the job for you. Key Responsibilities Provide strategic leadership across all plant functions, including production, packaging, warehousing, quality assurance, safety, and maintenance. Establish clear goals and performance expectations; deliver ongoing coaching and performance feedback. Optimize labor efficiency and manage workforce planning to meet production demands. Promote a culture of accountability, continuous improvement, and workplace safety. Identify and implement process improvements to enhance productivity, reduce waste, and boost overall plant performance. Collaborate with cross-functional teams (procurement, engineering, maintenance, supply chain) to maintain smooth and timely production workflows. Lead cost-reduction and efficiency initiatives to enhance profitability. Monitor and report key performance indicators (KPIs) to senior leadership; proactively address risks and opportunities. Oversee multiple capital projects simultaneously, ensuring timely and cost-effective execution. Qualifications 7+ years of progressive leadership experience in food manufacturing operations (baking industry preferred). Bachelor's degree in Operations Management, Engineering, Business Administration, or related field preferred. Demonstrated success in team leadership and motivating cross-functional teams. Excellent analytical, problem-solving, and decision-making skills. Strong knowledge of food manufacturing processes, quality assurance systems, and industry regulations. Financial acumen with proficiency in budgeting and performance analysis. Outstanding communication and interpersonal skills; capable of influencing at all organizational levels. Bilingual in English and Spanish is a strong plus. For more details, apply directly or contact me at ****************************

Prime Line Packaging creates high-end, fully custom packaging for retail, luxury, and e-commerce brands. Our teams (creative, sales, marketing, production and finance) work closely together to deliver cohesive packaging collections and a top-tier client experience. We operate as a B2B partner managing complex, multi-step client projects. We are growing quickly and building a culture centered on communication, clarity, and continuous improvement. Role Description This is NOT a supply-chain, logistics, manufacturing, or warehouse operations role. This is a business operations leadership role focused on internal alignment, communication, and workflow improvement. The Business Operations Manager will strengthen day-to-day communication, improve workflows between departments, and ensure projects move smoothly from initial concept through delivery. This role is 100% onsite in South Plainfield, NJ. What You'll Do Improve internal workflows across creative, sales, marketing, finance, and project coordination Lead cross-functional “pods” to increase communication and reduce bottlenecks Set clear expectations, processes, and accountability structures Identify operational gaps and implement simple, effective solutions Improve visibility into timelines, handoffs, and project status Support team leads and reinforce a culture of clarity and ownership Translate leadership goals into concrete departmental actions Qualifications: 5+ years in business operations, organizational operations, or project operations Strong communicator who brings structure and clarity Skilled at simplifying processes and aligning cross-functional teams Comfortable onsite in a fast-paced, entrepreneurial environment Experience with B2B or project-based businesses is a plus Why Join Us: High-impact, visible leadership role Fast-growing, creative company Low bureaucracy - you'll directly shape how we operate Collaborative, supportive culture Onsite environment with direct access to teams and leadership

St. Mary's General Hospital , located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit *************** Our Director of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development. Education and Work Experience Registered Dietitian (RD) required. Bachelor's Degree, preferably in Food & Nutrition or related field or relevant experience. Two (2) years experience in the fields of nutrition and food service management desirable. Food Safety Certification from an accredited organization and maintain current. St. Mary's General Hospita l offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************

About the Role: Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization. Responsibilities: Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure. Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency. Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners. Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation. Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies. Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or Information Systems 4-8 years of experience in banking, asset management, or corporate treasury Hands-on exposure to FX and interest rate derivative operations and risk reporting Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

This is Ruban Alwin, Senior Recruitment Executive with Galent. We're Looking for Sr. Engagement Lead for one of our Direct Client. Job Information: Engagement Lead / Client Partner - Investment Management (Data Analytics & AI) Location: New York, NY (Hybrid) Duration: Full Time Key Responsibilities: Strategic Advisory: Act as a thought partner to senior executives and CXOs; build trusted relationships and influence strategic decision-making. Solution Leadership: Shape and drive innovative strategies in data modernization, advanced analytics, and AI that deliver measurable business outcomes. Client Engagement: Cultivate long-term, trust-based relationships with senior stakeholders; proactively identify emerging needs, opportunities, and original ideas. Practice Growth: Contribute to firm-wide leadership by expanding the asset management vertically with differentiated and scalable offerings. Leadership: Represent the firm's senior leadership team in client interactions; collaborate across delivery, consulting, and managed services. Team & Capability Development: Mentor, recruit, and develop project leads and consultants; contribute to culture-building, knowledge development, and internal initiatives. Key Qualifications: 12+ years of relevant experience in the investment management industry, with demonstrated success in winning business and growing client accounts. Recognized executive presence, deep domain expertise, and the ability to navigate and influence complex client organizations. Proven track record of designing and delivering large-scale data, analytics, and AI-driven transformation initiatives. Strong relationship-building and advisory skills; ability to engage at the highest levels and operate effectively in politically complex environments. Entrepreneurial mindset, proactive, visionary, and capable of shaping new opportunities. Regards, Ruban Alwin

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are expanding the operational foundation that will support our next chapter of growth. With additional retail and office spaces coming online, we are assembling a best-in-class team to help define and elevate the brand's operational excellence across every touchpoint. Role Overview We are seeking a highly organized, hands-on Operations Manager to build, manage, and continuously improve the core operational infrastructure of the company. This individual will oversee logistics, inventory, warehouse operations, office management, and overall operational workflow across HQ, studio, and retail. The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot a delivery when needed. Key Responsibilities 1. Logistics Management Oversee inbound and outbound logistics, including freight forwarders, customs brokers, carrier relationships, and returns logistics. Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders. Develop systems for freight tracking, documentation, and operational reporting. Support hands-on execution when needed (e.g., shipping boxes, receiving materials). 2. Inventory Management Maintain accurate inventory across warehouse and studio locations. Lead cycle counts, reconciliation, and stock investigations. Build scalable processes for inventory accuracy and stock integrity. Participate in hands-on tasks such as inventory counts and organization. 3. Warehouse & Fulfillment Operations Manage the hourly shipping associate, ensuring strong day-to-day workflow and adherence to packaging and brand standards. Oversee daily order flow, replenishment, returns processing, and general throughput. Monitor and improve efficiency, quality control, and physical organization within warehouse and studio spaces. 4. Retail Operations Support Support operational readiness for new store openings and ongoing retail operations. Oversee store supplies, stock flow, back-of-house processes, packaging, and store-to-studio communication. Collaborate with retail, merchandising, and production teams to ensure clean execution across channels. 5. Facilities Coordination Support the Manager of Construction and Facilities on maintenance needs, vendor Coordination, and small-scale HQ, store, and workshop projects. 6. Office Management & HQ Operations Ensure the HQ environment is organized, functional, and aesthetically aligned with the brand. Oversee supplies, space setup, utilities, mailroom processes, and general office workflows. Implement systems that maintain operational excellence and support team productivity. 7. Customer Service (Escalations) Handle operational escalations from customer service, ensuring quick resolutions related to shipments, returns, and product accuracy. Partner with ecommerce and customer experience teams to refine and improve internal processes. What We're Looking For Experience & Skills 4-7 years of experience in operations, logistics, warehouse management, or supply chain; experience in consumer goods, fashion, or luxury strongly preferred. Strong understanding of logistics workflows (freight, customs, carriers, tracking). Experience managing warehouse operations and small teams. High operational rigor and attention to detail; comfortable in a fast-growth, startup-style environment. Ability to build procedures from scratch and continuously improve existing systems. Strong communication and cross-functional partnership skills. High level of comfort with hands-on work and physical tasks. Attributes Resourceful, proactive, and solution-oriented. Thrives in a dynamic environment with shifting priorities. Balances strategic thinking with willingness to get involved at the ground level. Highly organized, reliable, and committed to operational excellence. Appreciates a well-run, beautiful physical environment and its impact on brand experience. Why Join AFLALO This is a rare opportunity to help build the operational backbone of a new luxury brand from the ground up. You will work directly with leadership, influence key systems and processes, and contribute to an ambitious and creative company in its most formative stage.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures. We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience. What you'll do: Planning & Forecasting Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail). Translate assortment and product launch strategies into buy plans. Analyze historical performance and future trends to inform preseason and in-season forecasts. Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns. Partner with Product Development to advise on style expansion based on performance of existing styles. Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style. Present actionable insights to leadership to drive business decisions. Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance. Inventory Management Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners. Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence. Partner with Production and Operations on purchase order placement and delivery tracking. Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks. Channel Expansion Support Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities. Collaborate cross-functionally to build scalable allocation frameworks for future retail doors. Develop reporting and analytics to measure retail performance and inform future buys. Who you are: 3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments). Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus. Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus). Highly organized and proactive with strong attention to detail. Excellent cross-functional communicator with a collaborative, problem-solving mindset. Comfortable in a fast-paced, high-growth startup environment. Compensation & Benefits: Competitive annual salary of $80-90K based on experience Equity options for long-term alignment and ownership Comprehensive health benefits, including medical, dental, and vision coverage Paid parental leave and a family-friendly culture that supports parents at every stage Flexible hybrid work schedule Unlimited paid time off 401(k) plan with employer contribution Employee discounts on Ten Little products and partner brands

The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment. Responsibilities: Coordinate costing for high-volume SKUs across multiple internal teams & vendors. Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty. Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies. Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors. Maintain proactive communication with internal teams& vendors regarding costing due date & updates. Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets. Support the cost management process, bringing a strong understanding of material and garment construction. Utilize SAP and Excel to manage and track costing data. Qualifications: 3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing. Knowledge of costing terms, components and apparel manufacturing process. Advanced Excel Skills, including the ability to handle large datasets and create complex formulas. SAP Experience preferred. Strong organizational and time management skills Verbal and written communication skills; proactive and detail oriented Ability to work on-site Annual salary starting at $90,000. The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.

Compensation: $65,000-$80,000 OTE (Base Salary + Commission) Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations. We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more. KEY RESPONSIBILITIES Sales & Client Experience Act as a brand ambassador, delivering exceptional client service and showroom performance. Develop deep product and brand knowledge and present it confidently to clients. Manage enquiries via email, phone and LiveChat. Conduct in-person consultations in the NYC showroom and virtual consultations when needed. Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones. Liaise with our CAD and workshop teams on bespoke projects. Oversee after-care follow-ups and request client reviews. Ensure the showroom and jewelry displays are always perfectly presented. Business Development Achieve individual and showroom sales targets. Grow and enrich the client database. Use the CRM daily to manage prospects, tasks and opportunities. Lead client-acquisition efforts both inside and outside the showroom. Ensure accurate and complete database management for future CRM activities. Management Lead, coach and motivate the showroom team. Provide weekly objectives, feedback and performance guidance. Recruit, train and evaluate team members. Oversee scheduling, administration and showroom operations. Monitor competitors and identify opportunities for growth. Represent the company at meetings, events, networking and industry functions. Ensure all reporting and analytical tasks are accurate and submitted on time. Maintain flexibility to support the showroom outside regular hours when needed. What We're Looking For Proven luxury diamond jewelry sales experience. Passion for fine jewelry, diamonds and gemstones. Strong ability to build trust and relationships with clients. Consistent history of meeting/exceeding sales targets. Excellent verbal and written communication. High level of professionalism and customer-service standards. Strong administration, organisation and time-management skills. Ability to handle pressure, multitask and work to deadlines. Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM. Well-presented, security-aware, and able to work independently as well as part of a team. Experience & Skills Minimum 1 year luxury retail or diamond jewelry sales experience. Strong ability to drive sales and manage client relationships. Ability to work varied shifts including evenings and Saturdays. Ability to travel locally and occasionally nationally. Team-leadership, coaching and development skills. Strong communication skills and excellent attention to detail. Fluent English required; additional languages an asset. Must be authorized to work in the U.S. Preferred College/university degree. GIA coursework or Graduate Gemologist qualification.

Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Business Leader Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies. Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients. Strive to achieve store sales goals. Maintain adequate sales floor supervision. Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience Consistently achieve personal and store sales goals;serves clients according to the standard of Vilebrequin's selling ceremony. Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince. Deliver luxury clienteling to provide the best customer experience, both in-store and digitally. Study and communicate collection details while assisting clients. Ensure the customer wish list is always current with customers being notified when product arrives. Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service. Adhere to all corporate customer service policies. Demonstrate effective communication with customers, coworkers, and managers. People Leader Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment. Lead by example and positively influence others. Support the Store Manager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent. Enforce all store policies and procedures. Monitor compliance with company dress code. Monitor schedule adherence and punctuality. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager. Operational Excellence Leader Perform opening and closing procedures. Maintain company's merchandising standards. Maintain standards of cleanliness and organization. Enforce company's loss prevention procedures. Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards. Execute correct POS processes including proper cash handling and opening/closing the registers. Adhere to all operational policies and procedures. Adhere to procedures for receiving stock and shipments Assist in the inventory and maintenance of inventory records. Monitor supply levels and submit store supply requests Safeguard company property, including key holding. Maintain standards of cleanliness and organization. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in sales Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality (go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Ability to work autonomously Strong problem-solving skills Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

About the role The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity. The impact you can have Assists to achieve seasonal IMU aligned to the corporate financial objectives. Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings. Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus. Manages deliverables to ensure purchase orders are released on time Manages deliverables with the cross functional team to ensure samples are on schedule. Prepares and assists with pre-classification process. Manages style time and action calendar and bulk fabric commitments. Requests and tracks development testing and partners with product integrity team on test results Creates and maintains seasonal re-cap charts. Maintains departmental files within the sourcing systems. Builds collaborative relationships with the cross functional team members. Attend weekly fit and cross-functional meetings Daily correspondence with overseas offices You'll bring to the role Bachelor's degree, in a related field of study, or equivalent experience. 2-3 years' experience in Product Development and Production. Detail oriented, with strong organizational capabilities. Strong analytical, verbal and written communication skills. Flexible/adaptable in a fast-paced environment. Team oriented. Proficient in Microsoft Office Applications and Google. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. * Medical, dental, vision insurance & 401(K)* Employee Assistance Program (EAP) Time off - paid time off & holidays* Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. The target salary range for this role is: $65K - $72K.

About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London. About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market. Responsibilities Sales Performance & Business Management: Measure and monitor sales performance, taking proactive steps to enhance business outcomes. Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses. Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth. Consistently meet and exceed store sales goals, ensuring long-term business success. Customer Experience & Brand Representation: Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values. Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo. Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships. Team Leadership & Development: Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement. Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals. Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience. Take accountability for hiring, training, and developing the store team across all areas of the business. Provide ongoing performance feedback, ensuring growth and achieving desired results. Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures. Operational Excellence & Inventory Management: Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables. Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team. Ensure facility maintenance, organization, and presentation are always aligned with brand standards. Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity. Communication & Collaboration: Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success. Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising. Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change. Qualifications Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments. Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field. Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills. Passionate about delivering exceptional customer service and enhancing the overall customer experience. Strong sales acumen with a successful track record of achieving and exceeding sales targets. Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively. Proficient in retail management software, POS systems, and Microsoft Office Suite. Strong overall planning ability, with expertise in data analysis, induction, and application. Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising. Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.