Service order clerk vs order entry representative

The differences between service order clerks and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order clerk and an order entry representative. Additionally, an order entry representative has an average salary of $34,443, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a service order clerk include data entry, purchase orders and order entry. The most important skills for an order entry representative are order entry, data entry, and customer service.

Service order clerk vs order entry representative overview

	Service Order Clerk	Order Entry Representative
Yearly salary	$32,890	$34,443
Hourly rate	$15.81	$16.56
Growth rate	-	-
Number of jobs	84,974	123,220
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Service order clerk vs order entry representative salary

Service order clerks and order entry representatives have different pay scales, as shown below.

	Service Order Clerk	Order Entry Representative
Average salary	$32,890	$34,443
Salary range	Between $25,000 And $42,000	Between $28,000 And $42,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Rhode Island
Best paying company	-	Simpson Manufacturing Co
Best paying industry	-	Construction

Differences between service order clerk and order entry representative education

There are a few differences between a service order clerk and an order entry representative in terms of educational background:

	Service Order Clerk	Order Entry Representative
Most common degree	Associate Degree, 31%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Service order clerk vs order entry representative demographics

Here are the differences between service order clerks' and order entry representatives' demographics:

	Service Order Clerk	Order Entry Representative
Average age	43	43
Gender ratio	Male, 12.2% Female, 87.8%	Male, 26.4% Female, 73.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between service order clerk and order entry representative duties and responsibilities

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Service order clerk vs order entry representative skills

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

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Service Order Clerk
Service Order Clerk vs Order Entry Representative

Updated January 8, 2025

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