Service order clerk vs order processing specialist

The differences between service order clerks and order processing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order clerk and an order processing specialist. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a service order clerk include data entry, purchase orders and order entry. The most important skills for an order processing specialist are customer service, data entry, and purchase orders.

Service order clerk vs order processing specialist overview

	Service Order Clerk	Order Processing Specialist
Yearly salary	$32,890	$37,540
Hourly rate	$15.81	$18.05
Growth rate	-	-
Number of jobs	84,974	46,043
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Bachelor's Degree, 39%
Average age	43	43
Years of experience	2	2

Service order clerk vs order processing specialist salary

Service order clerks and order processing specialists have different pay scales, as shown below.

	Service Order Clerk	Order Processing Specialist
Average salary	$32,890	$37,540
Salary range	Between $25,000 And $42,000	Between $26,000 And $52,000
Highest paying City	-	Mahwah, NJ
Highest paying state	-	Rhode Island
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Health Care

Differences between service order clerk and order processing specialist education

There are a few differences between a service order clerk and an order processing specialist in terms of educational background:

	Service Order Clerk	Order Processing Specialist
Most common degree	Associate Degree, 31%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Service order clerk vs order processing specialist demographics

Here are the differences between service order clerks' and order processing specialists' demographics:

	Service Order Clerk	Order Processing Specialist
Average age	43	43
Gender ratio	Male, 12.2% Female, 87.8%	Male, 29.7% Female, 70.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between service order clerk and order processing specialist duties and responsibilities

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processing specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Review order enter by other CSR's and correct orders as needed.
Create invoices, process return requests, issue RMA's, provide order status.
Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
Process payroll transactions timely and accurately which result in being cost-effective.
Provide ancillary support including vendor payroll, vendor processing and payment acquisition.

Service order clerk vs order processing specialist skills

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%

Common order processing specialist skills

Customer Service, 14%
Data Entry, 13%
Purchase Orders, 10%
Order Entry, 9%
Inbound Calls, 7%
Sales Orders, 6%

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Service Order Clerk
Service Order Clerk vs Order Processing Specialist

Updated January 8, 2025

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