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Service order clerk vs order processor

The differences between service order clerks and order processors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order clerk and an order processor. Additionally, an order processor has an average salary of $32,983, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a service order clerk include data entry, purchase orders and order entry. The most important skills for an order processor are customer service, data entry, and rf scanner.

Service order clerk vs order processor overview

Service Order ClerkOrder Processor
Yearly salary$32,890$32,983
Hourly rate$15.81$15.86
Growth rate--
Number of jobs84,97434,672
Job satisfaction--
Most common degreeAssociate Degree, 31%High School Diploma, 34%
Average age4343
Years of experience22

Service order clerk vs order processor salary

Service order clerks and order processors have different pay scales, as shown below.

Service Order ClerkOrder Processor
Average salary$32,890$32,983
Salary rangeBetween $25,000 And $42,000Between $26,000 And $40,000
Highest paying City-Fall River, MA
Highest paying state-Rhode Island
Best paying company-Lockheed Martin
Best paying industry-Technology

Differences between service order clerk and order processor education

There are a few differences between a service order clerk and an order processor in terms of educational background:

Service Order ClerkOrder Processor
Most common degreeAssociate Degree, 31%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Service order clerk vs order processor demographics

Here are the differences between service order clerks' and order processors' demographics:

Service Order ClerkOrder Processor
Average age4343
Gender ratioMale, 12.2% Female, 87.8%Male, 36.7% Female, 63.3%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between service order clerk and order processor duties and responsibilities

Service order clerk example responsibilities.

  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processor example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Use AS400 system to enter orders and make inventory adjustments.
  • Provide hands-on support at POS when require by customer volumes.
  • Maintain MSDS files and provide updates to customers as needed.
  • Assist with gathering information for internal and external SOX audits.
  • Sort and process orders for the consumer in accordance to FedEx rules and regulations
  • Show more

Service order clerk vs order processor skills

Common service order clerk skills
  • Data Entry, 68%
  • Purchase Orders, 7%
  • Order Entry, 5%
  • Computer System, 3%
  • Customer Orders, 3%
  • Outbound Calls, 2%
Common order processor skills
  • Customer Service, 27%
  • Data Entry, 19%
  • RF Scanner, 6%
  • Customer Orders, 6%
  • Purchase Orders, 5%
  • Order Entry, 4%

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