Post job

Service order clerk vs order specialist

The differences between service order clerks and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order clerk and an order specialist. Additionally, an order specialist has an average salary of $35,107, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a service order clerk include data entry, purchase orders and order entry. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Service order clerk vs order specialist overview

Service Order ClerkOrder Specialist
Yearly salary$32,890$35,107
Hourly rate$15.81$16.88
Growth rate--
Number of jobs84,974193,329
Job satisfaction--
Most common degreeAssociate Degree, 31%Bachelor's Degree, 44%
Average age4343
Years of experience22

Service order clerk vs order specialist salary

Service order clerks and order specialists have different pay scales, as shown below.

Service Order ClerkOrder Specialist
Average salary$32,890$35,107
Salary rangeBetween $25,000 And $42,000Between $26,000 And $46,000
Highest paying City-Cranston, RI
Highest paying state-New Hampshire
Best paying company-Chemonics
Best paying industry-Health Care

Differences between service order clerk and order specialist education

There are a few differences between a service order clerk and an order specialist in terms of educational background:

Service Order ClerkOrder Specialist
Most common degreeAssociate Degree, 31%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Service order clerk vs order specialist demographics

Here are the differences between service order clerks' and order specialists' demographics:

Service Order ClerkOrder Specialist
Average age4343
Gender ratioMale, 12.2% Female, 87.8%Male, 34.8% Female, 65.2%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between service order clerk and order specialist duties and responsibilities

Service order clerk example responsibilities.

  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order specialist example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Provide information to prospective clients regarding ADP's products and services.
  • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
  • Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
  • Coordinate with provisioning for lease facilities and number portability.
  • Provide provisioning support/work order management and guidance to clients VOIP customers.
  • Show more

Service order clerk vs order specialist skills

Common service order clerk skills
  • Data Entry, 68%
  • Purchase Orders, 7%
  • Order Entry, 5%
  • Computer System, 3%
  • Customer Orders, 3%
  • Outbound Calls, 2%
Common order specialist skills
  • Order Entry, 15%
  • Purchase Orders, 11%
  • Data Entry, 10%
  • Logistics, 8%
  • Customer Orders, 7%
  • Troubleshoot, 3%

Browse office and administrative jobs