Service order clerk vs order taker

The differences between service order clerks and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order clerk and an order taker. Additionally, a service order clerk has an average salary of $32,890, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for a service order clerk include data entry, purchase orders and order entry. The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Service order clerk vs order taker overview

	Service Order Clerk	Order Taker
Yearly salary	$32,890	$30,383
Hourly rate	$15.81	$14.61
Growth rate	-	-
Number of jobs	84,974	77,938
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Service order clerk vs order taker salary

Service order clerks and order takers have different pay scales, as shown below.

	Service Order Clerk	Order Taker
Average salary	$32,890	$30,383
Salary range	Between $25,000 And $42,000	Between $23,000 And $39,000
Highest paying City	-	Las Vegas, NV
Highest paying state	-	Vermont
Best paying company	-	Raytheon Technologies
Best paying industry	-	Telecommunication

Differences between service order clerk and order taker education

There are a few differences between a service order clerk and an order taker in terms of educational background:

	Service Order Clerk	Order Taker
Most common degree	Associate Degree, 31%	High School Diploma, 41%
Most common major	Business	Business
Most common college	-	-

Service order clerk vs order taker demographics

Here are the differences between service order clerks' and order takers' demographics:

	Service Order Clerk	Order Taker
Average age	43	43
Gender ratio	Male, 12.2% Female, 87.8%	Male, 26.7% Female, 73.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between service order clerk and order taker duties and responsibilities

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Service order clerk vs order taker skills

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%