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Service supervisor jobs in Grapevine, TX - 1,522 jobs

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  • Audio-Visual Senior Supervisor

    Six Flags Over Texas 4.1company rating

    Service supervisor job in Arlington, TX

    The Audio-Visual Senior Supervisor oversees the planning, execution, and delivery of technical aspects of entertainment projects including audio, lighting, video, special effects, and staging. This position will report to the Entertainment Manager and will be a partner to the Creative and Scenic/Décor Sr. Supervisors. Responsibilities: Must be a resourceful self-starter with the technical expertise to troubleshoot complex technical issues, configure control systems, and perform system tuning. This position requires ongoing staff development, recruitment of talent, and team member training and leadership. This position is a Part-Time position that will be between 30-39 hours a week with a payrate of $24/hour. Qualifications: Qualifications Minimum Associate's Degree in Technical Theater preferred Experience with project management in live entertainment; theme park or fair/festival experience preferred. Strong leadership skills Technical expertise in signal flow, network integration, and control systems In-depth knowledge of audio, lighting, and special effects design Experience with QLab and ETC or similar show control systems. Additional knowledge of Onyx is a plus. Must be able to work nights, weekends, and holiday based on business needs. Must have a valid driver's license and willingness to train on use of additional park vehicles such as a boom and forklift. Must be comfortable climbing ladders Must be able to lift 25-40lbs.
    $24 hourly Auto-Apply 4d ago
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  • Operations Supervisor

    Central Transport 4.7company rating

    Service supervisor job in Fort Worth, TX

    Central Transport LLC is one of North America's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations across our network, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 2:00pm - 12:00am, Monday-Friday Salary: $65,000-$80,000 Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Familiar with customs and cross-border transportation Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $65k-80k yearly 4d ago
  • Customer Service Manager

    Southwest Accessory Group

    Service supervisor job in Haltom City, TX

    Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.
    $38k-70k yearly est. 5d ago
  • Commercial Relationship and Servicing Supervisor

    Countryplace Mortgage 3.6company rating

    Service supervisor job in Plano, TX

    ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!
    $50k-75k yearly est. 3d ago
  • Order Operations Supervisor

    Segway 4.3company rating

    Service supervisor job in Plano, TX

    The Order Operations Supervisor leads a small team (2-3) responsible for end-to-end order processing in CRM/SAP from PO receipt through invoicing. The role drives accuracy, timeliness, and a customer-centric experience; owns EDI execution; resolves escalations; and partners closely with Sales, Supply Planning, IT, and After-sales. This leader coaches and develops the team, standardizes best practices, and champions continuous improvement to optimize on-time, in-full delivery and operational efficiency. General Job Duties and Responsibilities: Lead day-to-day operations for order entry, processing, and management within CRM/SAP; own the workflow from PO receipt to customer invoicing and resolve AR issues. Coach and mentor a 2-3 person team to improve accuracy, speed, and service quality; manage workload coverage and backups. Serve as escalation point for complex customer/order issues; ensure professional, timely resolution. Oversee EDI transactions; troubleshoot and resolve document errors for assigned accounts. Partner with Sales, Supply Planning, and Logistics to clear order blocks, align ship plans, and ensure OTIF delivery. Maintain data integrity across ERP/portals; ensure all transactions are timely and compliant Leverage dashboards/reports to track orders and proactively address exceptions. Support new product launches or seasonal peaks with scalable vendor plans Track and maintain accurate inventory levels, monitor weeks-on-hand, and minimize stockouts and aged products. Foster a customer-first culture; ensure prompt, professional responses to inquiries and strong relationship management. Identify and lead process improvement initiatives to eliminate non-value-added work; support best-practice adoption across the function. Participate in continuous improvement projects and cross-functional initiatives that enhance order-to-cash performance. Other duties as assigned. Supervisory Responsibilities: This job has supervisory responsibilities. Supervise and manage 2-3 employees of the operations team Supervise the performance of each service business lines/teams based on goals and the effectiveness of service improvement projects. Responsibilities include setting service goals, outputting service reports, interviewing, recruiting, and training employees, handling complaints, and resolving issues. Qualifications: Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent work experience in Supply Chain/Order Management with consumer goods . Minimum 7 years of relevant Supply Chain/Order Management (consumer goods preferred), with 1-2 years leading or supervising a team experience, preferably in a eMobility, consumer electronics, or power sports . Strong hands-on experience with SAP (or equivalent ERP), EDI, and vendor/customer portals. Proficient in navigating complex systems for tracking, reporting, and troubleshooting. Experience in contributing to cross-functional team meetings with internal and external stakeholders. Excellent organization, prioritization, attention to detail, and follow-through. Strong communication, problem-solving, and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Bilingual in English and Mandarin is highly preferred. Physical Demands: This role is performed in a professional office or hybrid environment and requires prolonged periods of computer work, frequent participation in virtual meetings, and regular interaction across teams and partners. Occasional moving of files, product samples, or shipping materials up to 50 pounds may be required. Limited travel to warehouses, 3PLs, or customer sites may occur based on business needs and project work. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
    $42k-67k yearly est. 1d ago
  • Director of Inventory and Service

    Eiseman Jewels

    Service supervisor job in Dallas, TX

    Full-Time Director of Inventory and Service - Eiseman Jewels Job Title: Schedule: Full-Time 5 days a week with alternating Saturday's Salary: Competitive, commensurate with experience Reports To: President & CEO Location: In-store Employment Type: Full-Time Position Overview The Director of Inventory and Service is a key full-time leadership role responsible for overseeing and optimizing all back-of-house operations, including Inventory Management, Jewelry and Timepiece Repair, and Shipping & Receiving. This position ensures operational efficiency, accuracy, and compliance while collaborating closely with executive leadership and cross-functional teams. The Director of Inventory and Service will also actively contribute to daily inventory operations and lead biannual inventory audits. Key Responsibilities: Leadership & Oversight Direct and manage the Inventory Management, Repair, and Shipping & Receiving departments. Establish and enforce operational policies, procedures, and best practices to ensure accuracy and efficiency. Provide leadership, training, and development for back-of-house staff. Inventory Management Oversee all inventory processes, including receiving, storage, and reconciliation. Actively participate in daily inventory tasks alongside the Inventory team. Work with vendor partners closely and strategically to maximize relationships and operate on behalf of our organization. Seek to maximize efficiencies and utilize company-approved technology tools and assets to create exceptional productivity for the departments and organization. Analyze the methods and procedures to limit company exposure and expenses where possible. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Inspect product QC incoming and outgoing inventory. Plan and execute biannual inventory audits, ensuring accuracy and compliance with company standards. Repair Department Management Oversee repair workflows, ensuring timely and high-quality service. Coordinate with internal teams to prioritize repairs based on business needs. Ensure maximum profitability in this department to make it a profit center for the business. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Shipping & Receiving Ensure accurate and efficient shipping and receiving processes. Maintain compliance with all shipping regulations and company standards. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Cross train to make this part of the business manageable when department members are out on vacation. Work to minimize shipping costs and maximize ROI. Operational Excellence Identify opportunities for process improvement and implement solutions to enhance efficiency and reduce costs. Monitor KPIs and prepare regular performance reports for leadership. Participate in preparation for personnel reviews and progress reports. Cross-Department Collaboration Work closely with the Accounting and Inventory Specialist, CFO, CMO, Managing Director, Director Estate, Director of Fine Timepieces, President, and CEO to align operational goals with overall business objectives. Provide timely reporting and insights to leadership regarding inventory levels, repair status, and shipping performance. Qualifications Bachelor's degree in business administration, Operations Management, or related field (preferred). Minimum 7+ years of experience in industry operations management, inventory control, or logistics. Strong leadership and team management skills. Excellent organizational and problem-solving abilities. Proficiency in inventory management systems and Microsoft Office Suite. Ability to collaborate effectively with executive leadership and multiple departments. Core Competencies Leadership: Ability to inspire and guide teams toward operational excellence. Attention to Detail: Ensures accuracy in inventory and reporting. Communication: Strong interpersonal skills for cross-functional collaboration. Analytical Thinking: Uses data-driven insights to improve processes. Company Profile: Highly regarded as the Southwest's premier jeweler with gracious and expert service, Eiseman is a purveyor to a coveted designer collection featuring renowned designers Pomellato, Temple St. Clair, JB Star, Roberto Coin, Messika, and exclusively available at Eiseman in Dallas FOPE and Single Stone, as well as a growing Estate Jewelry Collection. Eiseman offers an extensive selection of bridal diamond jewelry, including designs from Precision Set, Single Stone Bridal, and Danhov, as well as an extensive collection of GIA-certified diamonds of impressive quality and size. Eiseman Jewels also boasts an impressive watch collection with manufacturers' Rolex, Cartier, Jaeger-LeCoultre, Ulysse Nardin, Louis Moinet, L'Epee 1839 clock creations, Parmigiani Fleurier, and TUDOR in addition to Eiseman Exceptional certified pre-owned timepieces. As the original family-owned tenant of NorthPark Center, Eiseman Jewels anchors the most important retail location in the Center and in the southwest. Located adjacent to Neiman Marcus, customers can contact Eiseman Jewels at ************** during store hours of Monday through Saturday, 10:00 a.m. until 5:00 p.m., closed Sunday, or by appointment in your home, office, or jet. Eiseman Jewels was awarded the remodel luxury jewelry store selected in 2014 as one of Town & Country magazine's “Best Independent Jewelers,” selected as the finest independent jewelry store in 2010 by National Jeweler magazine. Eiseman Jewels was chosen by editors of D Magazine as “Best Jewelry Store” and "Best Place to Buy a Rolex" in Dallas.
    $81k-149k yearly est. 4d ago
  • Customer Service Manager

    L&S Mechanical 4.0company rating

    Service supervisor job in Richardson, TX

    Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Identify and implement process improvements to enhance efficiency and reduce response time. Utilize CRM systems and other tools to track customer interactions and service metrics. Ensure compliance with company policies, industry regulations, and trade-specific requirements. Customer Relations & Satisfaction: Act as the main point of contact for escalated customer issues and work to resolve them effectively. Develop customer retention strategies and gather feedback for continuous service improvement. Analyze customer trends and provide insights to management for business growth opportunities. Reporting & Performance Management: Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels. Generate reports and provide recommendations to improve service standards. Conduct periodic performance evaluations of the customer service team. Qualifications Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education. Minimum of 5 years of customer service experience, with at least 2 years in a managerial role. Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus. Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities. Proficiency in CRM software, Microsoft Office Suite, and customer service platforms. Ability to manage multiple priorities in a fast-paced environment.
    $42k-72k yearly est. 5d ago
  • Leadership - Director of Transplant Services

    Pride Health 4.3company rating

    Service supervisor job in Dallas, TX

    Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $65k-99k yearly est. 3d ago
  • Service Center Assistant Manager

    The McAlear Group

    Service supervisor job in Irving, TX

    This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $32k-45k yearly est. 5d ago
  • Regional Supervisor

    Tarantino Properties, Inc. 4.0company rating

    Service supervisor job in Dallas, TX

    Tarantino Properties is looking to add a Regional Supervisor to our multifamily division in Dallas, Texas. Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States. At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do. Responsibilities: Provide leadership and support to a region of on-site team members Conduct monthly on-site inspections of properties within designated region Consult and mentor on-site managers to analyze specific opportunities for improvement, provide solutions, and monitor outcomes Work diligently with Community Managers in preparation of annual operation budgets Monitor budget control Complete monthly financial review to ensure operational and financial goals are met Monitor property maintenance issues and recommend capital improvements as needed to maintain community market position Qualification and Skills: Experience as a Regional Manager in the Multifamily Industry Bachelor's degree preferred but not required Ability to travel required Why People Love Working Here: People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family. Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members. Our Perks & Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of. COMPETITIVE PAY MEDICAL AND RX PAID TIME OFF RETIREMENT AND 401K SHORT-TERM DISABILITY LONG-TERM DISABILITY VOLUNTARY LIFE VISION DENTAL AFLAC EMPLOYEE APARTMENT DISCOUNT
    $41k-54k yearly est. 2d ago
  • Operations Supervisor

    Parsec, LLC 4.9company rating

    Service supervisor job in Wylie, TX

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Wylie, TX This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills
    $39k-60k yearly est. 4d ago
  • MEP Superintendent - Data Centers

    Metric DCX

    Service supervisor job in Dallas, TX

    MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.
    $54k-87k yearly est. 2d ago
  • Tax Supervisor - Regional Office Based

    Dominium Management Services 4.1company rating

    Service supervisor job in Dallas, TX

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: The Tax Supervisor supports the Director of Tax in all aspects of tax operations and oversees matters related to the company and its owners. This role ensures compliance with Dominium's Accounting Policies and Procedures Manual (APPM) and fosters strong collaboration across internal teams, including Dominium Development & Acquisitions (DDA), Dominium Management Services (DMS), and Dominium Construction Acquisition Services (DCAS). The Tax Supervisor maintains professional relationships and communicates effectively to coordinate tasks, resolve issues, and achieve organizational objectives. ESSENTIAL FUNCTIONS: Apply advanced knowledge of tax accounting, including partnership taxation, property transactions, and industry-specific laws. Prepare and review federal, state, and local tax returns for business entities and owners, including supporting work papers and extensions. Ensure compliance with quarterly estimated payments, information reporting, and other tax authority requirements. Conduct tax research and support planning for owners, including estate planning and Section 42 (Affordable Housing), Section 1031 transactions, and alternative investments. Coordinate responses to tax notices and interact with external CPA firms and consultants as needed. Review financial waterfalls for sales, refinances, and re-syndications; oversee related fund movements. Provide timely updates to the Tax Director, CFO, and ownership on tax status and projects. Perform other duties or projects as assigned. QUALIFICATIONS: Bachelor's degree in Accounting or related field (required); CPA strongly preferred Minimum 4 years of accounting experience Advanced proficiency in Microsoft Excel; skilled in Word and Outlook Strong written and verbal communication skills High level of analytical and mathematical reasoning Exceptional organizational skills and attention to detail Ability to work independently and manage multiple priorities Comfortable navigating computer systems and file structures PAY: $100,000 - $105,000 + 10% bonus potential. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-54k yearly est. 3d ago
  • Team Leader

    Primark 2.6company rating

    Service supervisor job in Arlington, TX

    Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $24.00 - $25.50 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-3553 Employee Permanent
    $24-25.5 hourly 1d ago
  • Field Service Supervisor

    Documation 3.5company rating

    Service supervisor job in Arlington, TX

    This position is responsible for direct-field level (80-90% employee/customer direct) service management and a typical span of control of five to ten Field Technicians. Functions of the job include delivering superior service quality, financial revenue and cost management in line with budgetary goals and employee development as it may pertain to overall company objectives. The ability to interpret data-points relative to performance standards and to translate these measures into minimum individual employee performance expectations. Administering career-counseling focused on employee development as it pertains to reaching and sustaining company performance goals, customer satisfaction, financial health and other company objectives as outlined by senior management. This position is responsible for working cohesively with other functional groups / department heads to ensure the team is focused in support of the overall company vision, mission, goals and objectives. Responsibilities Leadership & Customer Satisfaction: Manage and lead the Field Services team to deliver exceptional customer service and achieve market performance targets. Team Development & Workforce Planning: Oversee staffing, training, and development to ensure a skilled and balanced team; manage vacation and workload distribution. Cross-Functional Collaboration: Coordinate with other departments to drive cohesive efforts across the branch. Performance & Quality Management: Implement and monitor quality improvement programs, administer performance management, and resolve escalated service issues. Financial & Resource Management: Manage contracts, optimize resources, and meet budget goals to support department profitability. Technology Integration: Ensure the service team stays aligned with evolving technology and industry trends. Administrative & Professional Standards: Complete all administrative responsibilities on time and maintain professional, courteous communication with clients and internal teams. Experience & Required Skills Proven experience in field services or operations management Strong leadership, communication, and customer relations skills Proficiency in workforce planning and performance management Knowledge of budgeting and cost management Familiarity with technology trends in field services Education & Certification High School diploma or equivalent Physical Requirements Mobility: Ability to occasionally stand, stoop, bend, and kneel as needed. Manual Dexterity: Skilled use of hands and fingers to handle and control device parts. Visual Acuity: Clear vision to read printed and electronic documents. Verbal Communication: Ability to speak clearly and be easily understood by listeners. Auditory Understanding: Ability to understand and interpret the speech of others. Strength: Ability to lift and transport items up to 50 pounds. Physical Effort: Ability to pull, lift, reach, and transport equipment parts and boxes as required. Special Requirements None.
    $40k-60k yearly est. 10d ago
  • Supervisor, Commercial Services - Manheim Dallas

    Cox Enterprises 4.4company rating

    Service supervisor job in Dallas, TX

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Commercial Services Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Commercial Services Supervisor plays a pivotal role in ensuring positive client experiences and success across the locations supported. Responsibilities include managing employee work schedules, determining the optimal sales strategy for client vehicles across both physical and digital sales channels, auditing transactions for accuracy, and resolving client needs efficiently both in-person and through verbal and written communication methods. Collaborating with departments at your physical site, you provide input for improvements and communicate effectively on challenges and system changes affecting clients and team members. The role is vital for maintaining client requirements and fostering a collaborative spirit for success throughout the entire Commercial Services department and other departments at the location. Responsibilities * Oversee day-to-day operations, providing oversight and direction to employees in the operating unit. * Works with managers to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. * Audit work completed by Commercial Account Administrators and Posting and Procurement dept for accuracy. Log audit discrepancies, providing opportunities for addressing trends with performance or system issues. * Serves as a point person for resolution of customer issues in partnership with the Commercial Sales Team and Major Accounts. Identify, assess, and resolve issues; refer unresolved customer conflicts to designated departments for further investigation. * Collaborate with other departments, locations, commercial clients, and Manheim groups to ensure client success, address issues impacting employees and assure an overall positive experience for both clients and employees. * Communicate with managers on challenges, process changes, and new accounts. Provide input for improvements, diagnostic tools, and process. * Coordinate and oversee the sales preparation for commercial accounts, ensuring accurate collection of vehicle and account information as defined in the clients' Standard Operating Procedures (SOP). * Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success. * Cultivate and maintain positive relationships with commercial account representatives, their teams, and major commercial clients, including banks. * Utilize strong relationships with commercial clients to address concerns, fulfill requests, and promote upselling of Cox Automotive services. * Supervise staff in inventory management post pre-sale reconditioning and oversee the redemption process. * May supervise the Outside Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. * Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning. * Develop new commercial accounts and increase volume with existing customers through proactive outreach. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Minimum Qualifications * High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience * Candidate must have at least one year in a role of management/leadership. * Experience in the automobile industry or the auction business preferred. * Customer service experience required. * Experience coaching and leading others preferred. * Ability to foster productive and professional internal and external business relationships required. * Strong verbal and written communication skills required. * Strong interpersonal skills required. * Strong ability to problem solve and de-escalate heated situations required. * Strong organizational skills required. * Good computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills. * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $55.6k-83.4k yearly Auto-Apply 20d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Service supervisor job in Coppell, TX

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred #PaceID2 Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $34k-52k yearly est. 10d ago
  • Supervisor, AACU Support Services (Fort Worth, TX, US)

    American Airlines 4.5company rating

    Service supervisor job in Fort Worth, TX

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Support Services team consists of two departments: Imaging and Mailroom. Principal duties and responsibilities listed are representative of the overall duties performed by the department. The Support Services Supervisor would be a working leader, proficient at these tasks and in addition, but not limited to, provide first level of support for department issues, team performance reviews, scheduling and managing procedural documentation What you'll do * Manage the daily Support Services operation * Lead, coach, educate, train, and motivate Support Services' team members * Evaluate daily workload and assign daily tasks as needed, ensuring accuracy and completion of all work * Facilitate and support departmental projects, including recommending initiatives and projects to streamline and automate departmental work * Cross-train employees to perform both imaging and mailroom duties * Maintain current departmental policies and procedures * Assist Manager on departmental annual budget, explaining monthly variances and developing project and capital expenditure recommendations * Perform administrator duties and vendor management oversight for the third-party applications utilized * Perform other duties, as assigned As a working Supervisor, the selected candidate will also daily be spending a significant portion of their time doing the operational work within Support Services: * Receive, sort and distribute incoming mail * Receive incoming deliveries to be delivered throughout the Credit Union * Process outgoing mail and packages * Operate and maintain postage metering system as well as the letter folder/stuffer equipment * Track and log documents, postage and packages using electronic tracking system and computer software * Work directly with all parcel delivery services and assist all Credit Union departments with mail services * Maintain copy paper supply and fulfill branch supply orders * Order the delivery and pickup of documents from off-site storage facility * Prepare documents for imaging * Index documents received electronically or in paper batches * Import and process documents from the network * Process exceptions in the departmental research folders * Index and delete documents from the imaging system * Maintain and adhere to records retention and destruction policies * Clean out backfiles from off-site storage facility * Process returned Visa debit cards * Assist users with document research requests * Sort returned mail The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and ensuring that his/her work is compliant with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High school diploma or GED Preferred Qualifications- Education & Prior Job Experience * Experience utilizing standard computer applications and performing data-entry with a high degree of accuracy * Previous successful leadership experience Skills, Licenses & Certifications * Skilled in Microsoft Office software (e.g., Word, Excel, Webex) * Ability to exercise excellent member service skills * Ability to interact professionally with all levels of staff and members * Ability to effectively communicate with all levels of staff, both verbally and written * Ability to self-motivate with strong organization skills and capacity for attention to detail * Ability to utilize a computer and perform data entry work in an efficient and accurate manner * Ability to coordinate daily work of a team and provide guidance and feedback in a supportive manner * Ability to lift 40 pounds * Ability to sit and/or stand for extended periods of time * Ability to maintain satisfactory performance and attendance * Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $45k-63k yearly est. 4d ago
  • Supervisor, RPO Support Services

    AMN Healthcare 4.5company rating

    Service supervisor job in Dallas, TX

    Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Supervisor, RPO Support Services, is a hands-on leader responsible for critical operational functions that enable the success of the RPO division. This role manages billing and commissions processes, oversees system administration for RPO platforms, and acts as a liaison between enterprise marketing and recruitment teams. The Supervisor drives process efficiency, ensures compliance, and fosters collaboration to support business growth and operational excellence. Job Responsibilities Lead and develop a small team (billing/commissions and sourcing/admin) to ensure accuracy, timeliness, and compliance in all financial and operational processes. Oversee billing and commissions workflows, including pulling reports from Great People (transitioning to AMIE), validating data, and ensuring error-free invoicing and commission calculations. Manage system administration for RPO technology platforms, including user access, configuration, troubleshooting, and partnering with IT and vendors for enhancements. Act as the primary liaison between enterprise marketing and RPO recruitment teams to align campaigns, messaging, and candidate engagement strategies. Interpret and communicate enterprise-wide goals and operational expectations to department leadership. Analyze productivity reports and identify opportunities for improved efficiency and accuracy across billing, commissions, and system processes. Implement process improvements and reporting dashboards (primarily in Excel) to support business objectives. Promote strong internal and cross-functional communication and collaboration. Drive operational projects, including onboarding new clients and aligning workflows with client-specific needs. Serve as a “player-coach,” balancing leadership responsibilities with hands-on operational support. Key Skills Ability to multi-task and prioritize in a fast-paced environment Excellent verbal and written communication skills Strong problem-solving and project management skills Ability to develop and lead a team Advanced proficiency in Microsoft Excel (pivot tables, reporting) Familiarity with HR technology platforms and system administration Qualifications Education & Years of Experience High School Diploma/GED required; Bachelor's degree preferred 2-5 years of experience in operational support, billing, or commissions Additional Experience Supervisory experience required Exposure to recruiting operations or RPO environments preferred Experience with billing, commissions, and system administration Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate$74,500 - $88,500 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
    $28k-39k yearly est. Auto-Apply 29d ago
  • Commercial Services Field Supervisor

    Toms Mechanical Inc.

    Service supervisor job in Pantego, TX

    About Company: Our desire is to treat people well by providing the best customer service at every opportunity. We work hard to make sure our customers have a great experience with the Tom's Team. We want to ensure our customers are able to enjoy the pleasure of experiencing quality air conditioning, heating, and plumbing in their homes. We are who we say we are, and are pleased to be here for our DFW customers. And wait until you meet our employees, we believe in our team and know you will, too. About the Role: The Commercial Services Field Supervisor plays a critical role in overseeing and managing the maintenance and repair operations of commercial and industrial HVAC systems within the construction industry. This position ensures that all HVAC equipment and control systems are functioning efficiently, safely, and in compliance with industry standards. The supervisor leads a team of technicians, coordinating schedules, providing technical guidance, and ensuring high-quality service delivery to clients. They are responsible for troubleshooting complex HVAC issues, implementing preventive maintenance programs, and optimizing system performance to minimize downtime. Ultimately, this role drives operational excellence and customer satisfaction by maintaining reliable and effective HVAC solutions in commercial environments. Must have experience with HVAC systems up to 200 tons, chillers, boilers, and water source heat pumps. Skills: The required skills in HVAC maintenance, repairs, and controls systems are essential for diagnosing and resolving complex issues in commercial and industrial HVAC equipment on a daily basis. The supervisor uses these skills to guide and train technicians, ensuring that repairs and maintenance are performed accurately and efficiently. Knowledge of HVAC controls and control systems enables the supervisor to optimize system performance and troubleshoot control-related problems effectively. Preferred skills such as experience with CMMS and advanced certifications enhance the ability to manage service schedules, track maintenance history, and implement best practices. Strong leadership and communication skills are also applied daily to coordinate team efforts, maintain safety standards, and deliver exceptional service to clients. Minimum Qualifications: High school diploma or equivalent; technical certification or associate degree in HVAC technology or related field preferred. Minimum of 8 years of experience in commercial and industrial HVAC maintenance and repair. At least 2 years of supervisory experience. Proven experience with HVAC equipment, controls, and control systems in a supervisory or lead role. Strong knowledge of HVAC safety standards, codes, and best practices. Valid driver's license and ability to travel to various job sites as required. Preferred Qualifications: Certification in HVAC controls systems or related specialized training. Over 8 plus years of experience in the Commercial HVAC industry. Over 2 years of supervisory training and experience managing technical teams. Familiarity with energy efficiency practices and sustainable HVAC technologies. Additional certifications such as EPA Section 608 or OSHA safety training. Responsibilities: Supervise and coordinate daily activities of HVAC maintenance and repair technicians in commercial and industrial settings. Conduct regular inspections and diagnostics of HVAC equipment and control systems to identify and resolve issues promptly. Develop and implement preventive maintenance schedules to ensure optimal performance and longevity of HVAC systems. Provide technical training and support to team members to enhance their skills and ensure adherence to safety protocols. Collaborate with project managers and clients to plan service operations, manage resources, and address any service-related concerns. Maintain accurate records of service activities, equipment status, and inventory of parts and tools. Ensure compliance with all relevant safety regulations, codes, and company policies during service operations.
    $35k-57k yearly est. Auto-Apply 14d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Grapevine, TX?

The average service supervisor in Grapevine, TX earns between $28,000 and $71,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Grapevine, TX

$45,000

What are the biggest employers of Service Supervisors in Grapevine, TX?

The biggest employers of Service Supervisors in Grapevine, TX are:
  1. Greystar Real Estate Partners
  2. Education Realty Trust Inc.
  3. Climatec
  4. Albertsons Companies
  5. GreyStar
  6. HCA Healthcare
  7. Albertsons
  8. DH Pace
  9. Westdale
  10. Newrez
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