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Endoscopy Equipment Tech I - Evenings
Boston Children's Hospital 4.8
Service technician job in Boston, MA
***One Time $8,500.00 Sign on Bonus*** Schedule: 3:00PM-11:30PM Under minimal supervision and following established procedures and methods, maintains inventory of complex, delicate endoscopic equipment and related component parts. Monitors and/or performs specialized cleaning and decontamination and inspects, assembles and prepares equipment for surgical cases. Performs and/or arranges maintenance and repair services and serves as a resource on equipment use and operation. Tracks and maintains inventory, reordering supplies, monitoring purchase and repair costs and assisting in selection and introduction of new supplies and equipment.
Key Responsibilities:
Ensures availability of sterile endoscopic equipment for surgeries, including retrieval, assembly, and specialized sterilization to meet surgical schedules.
Acts as a resource for operating endoscopic and audiovisual equipment; performs inspections, routine maintenance, and troubleshooting.
Coordinates equipment readiness for procedures by providing substitutions and responding to technical assistance requests.
Manages ordering and restocking of endoscopic supplies based on par levels, including receiving, verifying, and distributing inventory.
Oversees proper storage and rotation of supplies, ensuring labeling and packaging meet standards.
Maintains detailed records of inventory, purchasing, equipment repairs, and expenses; reconciles budget variances and supports budget planning.
Processes billing invoices and payment requisitions while addressing related inquiries and vendor issues.
Contributes to evaluation and implementation of new equipment and supplies; serves on relevant committees or project teams.
Minimum Qualifications
Education:
High School/GED
Licensure/ Certifications:
Certified Registered Central ServiceTechnician (CRCST) OR Certified Sterile Processing and Distribution Technician (CSPDT) required
Required to obtain: Certified Endoscope Reprocessor (CER) within one year of hire
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$45k-60k yearly est. 3d ago
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Senior Refrigeration Service Technician - Commercial & Industrial
Coolsys
Service technician job in Providence, RI
WHY COOLSYS?
At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
As a large company serving diverse customers, we invest in our team with:
Competitive Compensation: Competitive pay from $35 - $50 per hour DOE.
Sign on Bonus: up to $5,000.00 DOE
Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and 401(K).
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!
Responsibilities:
This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations
Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications:
High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus!
Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us:
Today, there are 27 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Connect with us on Facebook and X.
CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
$35-50 hourly Auto-Apply 2d ago
Maintenance Mechanic B
Primo Brands
Service technician job in Norton, MA
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
If you are a current associate of Primo Brands, please apply here
Factory Location: Norton, MA
Compensation: $41.25/hr at time of hire; $41.75/hr at 90 days of employment; $42.25/hr at 180 days of employment upon successful review
Schedule: 8-hour day shift with flexibility to cover other shifts as needed
Ability to work holidays and weekends per business needs
Benefits of working for Primo Brands:
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits
Responsibilities:
Perform routine and corrective maintenance, testing, and troubleshooting on equipment
Repair, rebuild, and overhaul equipment and maintain accurate records of all testing and repairs
Identify waste reduction opportunities and assist in related projects
Participate in preventive maintenance programs and recommend equipment to be included to reduce cost of operations
Troubleshoot, investigate, and repair all mechanical, electrical, and pneumatic machine systems
Dismantle, clean, and test electrical, electronic, and mechanical components to determine level failures
Train and coach employees to prevent production loss and address equipment failures
Keep accurate maintenance logs and records
Recommend equipment for preventive maintenance programs
Perform preventive maintenance tasks to identify mechanical and electrical issues
Communicate with suppliers, contractors, and vendors
Support areas include Production, Mechanical Room, Water Processing, Boiler Room, and Wastewater Treatment
Eliminate machine failures from recurring by utilizing the Breakdown Analysis process
Qualifications:
High School Diploma, GED, or equivalent; technical training or certifications a plus
3+ years of maintenance experience in manufacturing
Successful completion of the Mechanical Aptitude Test
Experience with compressors, chillers, water treatment, boilers
Strong knowledge of pneumatics, electrical systems, hydraulics, and water processing
Familiarity with bottling equipment, PM programs, and SAP system preferred
Electrical knowledge of single and three phase power, ability to diagnose and replace motors
Proficiency in reading mechanical drawings and OEM technical prints
Able to work independently while effectively fostering and building a collaborative team environment
Effective communication across all organizational levels
Proficient in Microsoft Office applications
Committed to achieving a zero-injury workplace
Able to lift and pull 50 lbs. as needed while performing work continuously throughout the shift
Ability to sit, stand, push, pull, climb ladders, walk all day with or without reasonable accommodation
Must be able to do physical inspections of equipment that will require climbing, reaching, and extending arms overhead
Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
$41.3-41.8 hourly Auto-Apply 3d ago
FSQR Technician I
Cargill 4.7
Service technician job in North Kingstown, RI
New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Location: North Kingstown, RI
Job Type: Full Time
Shift(s) Available: 2nd
Compensation: $22.92/hr
Benefits Information
Medical, Dental, Vision, and Prescription Drug Insurance
Health and Wellness Incentives
Paid Vacation and Holidays
401(k) with Cargill Matching Contributions
Flexible Spending Accounts (FSAs)
Short-Term Disability and Life Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement
Employee Discounts
Principal Accountabilities
Accurately perform and record monitoring activities, process verifications, and audits throughout the facility including raw material audits, documenting deviations and/or recording corrective actions taken
Monitor and enforce all plant specific and corporate food safety programs per the Cargill Policy Manual (CFSRA) and the Global Food Safety Standards (BRC)
Obtaining finished product and shelf life samples for testing
Performing pre-operational inspections and accompanying USDA reps during inspections, along with performing quality monitoring of product and processes
Training new FSQR technicians as necessary
Understanding and adhering to all safety rules and regulations
Maintaining a safe and clean work environment
Exposure to wet and/or humid conditions in a warm or cool environment, as well as slippery surfaces at varied heights
Standing for long periods of time, the use of stairs and ladders, and wearing personal protective equipment (PPE) in designated areas of the facility
Other duties as assigned
Required Qualifications
Must be eligible to work in the United States without Visa sponsorship
Must be 18 years or older
High school diploma/GED or a minimum of two years equivalent work experience
Ability to understand and communicate in English (verbal/written)
Ability to perform physical job duties which may include bending, lifting up to 40lbs, kneeling, climbing, crawling, and twisting safely, with or without a reasonable accommodation
Ability to work in cold indoor temperatures, with the use of personal protective equipment (PPE)
Basic math skills including addition, subtraction, multiplication, & division
Ability to work overtime, weekends and holidays with advance notice
Preferred Qualifications
Have a valid driver's license, or have the ability to obtain a driver's license
Experience in and/or knowledge of Food Safety, HACCP/Regulatory Compliance, Good Manufacturing Practices (GMP), Quality Systems, Food Safety Audits, Sanitation, and/or Safe Food Handling
Working knowledge of Microsoft office software, with an emphasis on Excel and Word
Experience in Quality Assurance or Food Manufacturing
Please note that this position does not include relocation reimbursement.
Equal Opportunity Employer, including Disability/Vet
To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
$22.9 hourly 5d ago
Field Maintenance Technician I - Restaurant Equipment
Cumberlandfarmsinc
Service technician job in Worcester, MA
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Take home vehicle
All tools provided
Work-life balance
On-call stipends
Reasonable OT expectations
Training & 3 year pay raises for entry level / inexperienced technicians
Competitive wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
The Field Technician will travel to store locations to perform maintenance and service repairs on various types of commercial food service equipment. Candidate will work with dispatchers and team supervisors to manage workload to complete calls in timely manner.
Responsibilities:
• Repair and/or refurbish on equipment such as: frozen beverage, fountain soda coffee brewers, gas dispensing equipment, refrigerated cases, and other food service equipment.
• Perform preventative maintenance on equipment such as frozen beverage units, fountain soda, coffee brewers, high speed ovens and other food service related equipment.
• Responsible for managing parts inventory on their assigned service truck by conducting weekly cycle counts and periodic physical inventory.
• Must be able to travel to several locations throughout the day and work independently the majority of the time.
• Receive dispatches via email & phone, and works with dispatchers to ensure prioritization of work with the goal of maximizing equipment up-time.
• Updates job status and notes via online work order management system, provides detailed resolution notes
• Maintains truck inventory accuracy by performing weekly cycle counts and annual inventory.
• Ensures service vehicle is maintained, clean, and well stocked with service parts.
• Perform other job related duties as assigned by Department Manager
Working Relationships: Internal Facilities Managers, dispatchers and parts department, to include Retail Store team members. Will also interact with other technical peers including: HVAC Technicians, Fuel Maintenance Technicians and General Maintenance Technicians.
Minimum Education: a high school diploma or its equivalent
Preferred Education: Trade school and/or Associates Degree
Minimum Experience: Requires 0-2 year's related experience.
Preferred Experience: 2+ years of experience repairing food service equipment such as high speed ovens, food warmers, coffee brewers, frozen beverage equipment (Brand: Taylor or FBD), fountain soda units, roller grills and other related equipment. Additional experience in other trades (HVAC, plumbing, electrical) would be a plus.
Other:
Physical:
Must be able to lift 80 pounds
Grasping/Griping/fine manipulation
Pushing/pulling/bending/kneeling/twisting/climbing on a regular basis
Carrying/sitting/walking/standing and lifting above shoulder level on a regular basis.
Travel: As a Field Tech, this position will travel to multiple store locations during the entire shift.
Hours & Conditions: Hours and shift times can vary. Must be flexible and have the ability to work overtime when needed
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
In the spirit of pay transparency, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
$30k-46k yearly est. 3d ago
Maintenance Technician I
Great Wolf Lodge 4.2
Service technician job in Mashantucket, CT
Pay: $22 per hour
The Maintenance Technician 1 versees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through-out the hotel guestrooms, public spaces, equipment, buildings & grounds.
Responsibilities:
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization.
Maintains working knowledge of departmental safety procedures. Attends safety-training programs and in-service as required for continued development.
Maintains the necessary service records on mechanical and structural systems.
Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety. Including ensuring all daily, weekly and monthly documentation is being completed.
Other duties as deemed appropriate by the Assistant Director of Engineering.
Qualifications:
Technical Degree
Technical Training
Trade Related Certifications
Hospitality, Healthcare or related industry experience
Trade related certifications preferred in HVAC and/or Electrical
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts.
Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite.
Valid Driver's License
Estimated Salary Range:
- $22 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
$22 hourly 2d ago
Refrigeration Service Technician - Commercial & Industrial
Coolsys
Service technician job in Worcester, MA
WHY COOLSYS?
At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
As a large company serving diverse customers, we invest in our team with:
Competitive Compensation: Competitive pay from $30 -$50 hourly DOE
Sign on Bonus: Up to $3,000.00 DOE
Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and 401(K).
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!
Responsibilities:
This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations
Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications:
High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus!
Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us:
Today, there are 27 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Sr, senior, Service Tech, refrigeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
$30-50 hourly Auto-Apply 2d ago
Maintenance Mechanic
Primo Brands
Service technician job in Framingham, MA
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
If you are a current associate of Primo Brands, please apply here
Factory Location: Framingham, MA
Compensation: $40.00 / hour
Shift differential: 6%-8% of base hourly rate paid for applicable hours worked
Schedule: 10:00 pm - 6:30 am; Sunday - Thursday
Ability to work holidays and weekends per business needs
Benefits of working for Primo Brands:
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits
Responsibilities:
Plan, lead and execute preventative maintenance (PM) according to PM schedule to mi BTBize equipment downtime
Complete reactive maintenance on production lines to recover from equipment failures by repairing mechanical, electrical, and structural components
Create retrofits and fabrication, complete machine tear down/repair and assembly and work on PLCs, VFDs, and electric motor
Conduct creative problem solving to identify and perform equipment improvements
Coach operators and peers on basic maintenance and equipment settings
Participate in special project work on equipment upgrades or installations
Work with team members and operators to ensure the daily production schedule is met
Maintain partnerships with team members and vendors using effective communication
Provide break relief to production operators or team members as needed
Operate a forklift as needed to complete duties
Qualifications:
High School Diploma, GED, or equivalent work experience
3 or more years of previous maintenance experience in an industrial manufacturing environment
Demonstrated sense of urgency in completing tasks and comfort working in a high-speed production environment
Strong mechanical and electrical skills; PLC experience desired
Solid computer skills, including the use of Word, Excel, Outlook
Experience with CMMS or ERP systems needed; SAP experience preferred
Ability to work independently or with a team and communicate effectively
Solid problem solving and decision-making skills with the ability to coach others
Able to lift 100 lbs. and pull 120 lbs. as needed while performing work
Able to work with an awkward posture for 2 hours or more
Ability to successfully complete an online skills assessment
Successful completion of post offer physical, drug screen, and background check are required
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
$40 hourly Auto-Apply 3d ago
Head of AI Product Strategy - Commercial Tech
Stryker Corporation 4.7
Service technician job in Boston, MA
A leading biotechnology firm is seeking a Senior Director for AI Product Management. The role focuses on building AI products to enhance operations and customer experience. Key responsibilities include defining AI strategies, managing product roadmaps, and leading product lifecycles. The ideal candidate will have over 12 years of experience, including in the pharmaceutical industry, and a strong proficiency in AI/ML product management. This position offers a competitive salary and hybrid working options.
#J-18808-Ljbffr
$48k-59k yearly est. 6d ago
HVAC Technician
The TJX Companies, Inc. 4.5
Service technician job in Marlborough, MA
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
HVAC Technician
The Opportunity: Contribute To The Growth Of Your Career.
The HVAC Technician troubleshoots equipment, performs maintenance, repairs and installs HVAC Building and Data Center systems and equipment, supports the operation of the Facilities Emergency Management Systems. This role provides back up support for all other trades, such as electrical, plumbing, roofing, general construction, grounds, irrigation, and snow removal. They also participate in an on call program, responding to emergency call during and after hours and working overtime for snow removal and other building related needs.
Who We Are Looking For: You.
Trouble shoot, maintain, repair and install HVAC systems and equipment at the TJX Buildings and Data Center Facility. This equipment includes pumps, motors, water source heat pumps, cooling towers, boilers, roof top units, unit heaters and chillers.
Work with other skilled trades such as electrical, plumbing, general construction, grounds, irrigation and snow removal. Respond to emergency calls as part of an on-call program and participate in any activity necessary to keep the Facility operating properly.
Operate, troubleshoot, and repair the Energy Management System software and hardware controlling the Home Office complex.
Oversee contractors working in the facility to insure the quality of work and minimize the disruption to the facility.
Perform other duties as assigned.
Qualifications
5 years as an HVAC Technician
2 years in service and troubleshooting of commercial buildings
2 years with experience in operating energy management systems
Technical or trade school education in heating, ventilating and air conditioning
Required to hold a Refrigeration Technician License with the state
Required to have a Universal Refrigerant Certification
This position is on site 5 days per week in the Marlborough, MA office.
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Location:
USA Home Office Marlborough MA 300 Value Way
This position has a starting pay range of $33.15 to $43.95 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$33.2-44 hourly 16h ago
Field Service Technician
Skidata USA
Service technician job in Boston, MA
Job Title: Field ServiceTechnician
Coverage area: Greater Boston area
Department: Service (Operations)
Reports to: Service Manager
FLSA Status: Hourly, Non - Exempt
SUMMARY: The Field ServiceTechnician provides customer service in person and/or by telephone to customers in and around the greater Boston area. Technicians will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access & revenue control system) network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform field repairs on parking access system and building access systems, software and/or hardware related
Troubleshoot and correct problems on devices/equipment, down to board level, low voltage
Correct/fixes; minor to complex software issues on parking/access systems
Understand and troubleshoot the entire setup of a SKIDATA network (LAN)
Properly identifies all network devices on a LAN (router, modem, switch etc.)
Can properly use handheld devices like, but not limited to, multi meter, Network tester, toner, etc.
Understand basic relay logic
Works with upper-level support to setup/configure firewall, router, and other network devices
Provides effective customer service, to internal and external customers
Properly identifies when higher level support is needed. Work closely with peers and support team to ensure customer expectations are met
Effectively execute troubleshooting instructions from higher level support
Properly maintain vehicle status and maintenance, as required
Properly maintains his/her inventory levels, by properly transacting in ERP (SNOW) system
Communicates effectively with service coordinator, advisors, and service management team
Responsible for transactions for assigned work orders (WOs) in ERP system on a per WO basis (parts and labor), also to include maintenance checklist, as required by existing processes
Perform monthly preventative maintenance - scheduled inspection, cleaning, lubricating, and adjusting of the equipment
Other duties, as assigned
QUALIFICATIONS:
This is an experienced position within the Service Department. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Must be at least 21 years old, with a valid driver's license; have and maintain a driving record clean of any major or numerous violations
Must be able to drive to field / customer locations to perform field work
Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations
Must possess aptitude to learn new technologies
The ability to work independently all while keeping others informed of your processes and progress via multiple avenues - including ERP System, email, and/or phone
Proficiency in Microsoft Project, Excel, and PowerPoint
Must be able to complete SKIDATA technical certified training courses - within 24 months; or has completed required certified courses in the technical career track. Specific product/equipment and software training supplied by SKIDATA
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) or equivalent and two (2) years of training/experience in related field required, or equivalent combination of education and experience. Good skills in the use of hand tools required - experience using ERP software a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver's License, in state of residence.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to drive motor vehicle; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception; standing for long periods of time; climbing ladders, stairs, ramps; handling and assembling small parts, use of a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and computers/digital equipment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and/or automobiles. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
TRAVEL:
There may be occasional travel outside of the employee's regular region; this travel may be by airplane or vehicle and will be planned with as much advanced notice as possible.
SCHEDULE:
Monday through Friday - Available 8am - 5pm. Saturday and Sundays - Possible with advance notification. The general hours of the position are Monday through Friday (8 a.m. to 5 p.m.); however, the expectations are that you be flexible to work as the needs of the business require. This may require occasional overtime; working on Saturday/weekends; and/or before or after the hours of 8 a.m. to 5 p.m. Technicians are required to be on an on-call rotation for one week per month. Supervisor will give as much advance notice as possible and try to evenly distribute hours based on business needs among the employees with skills, knowledge and ability for the work that needs to be accomplished.
SKIDATA Inc. is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
$51k-79k yearly est. 3d ago
Field Service Engineer
Manpower Engineering
Service technician job in North Kingstown, RI
Our client, a leading provider in the CMM Machinery Segment, is seeking a Field Service Engineer to join their team. As a Field Service Engineer, you will be part of the technical support team, ensuring the highest level of customer satisfaction. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to customer service, which will align successfully in the organization.
Job Title: Field Service Engineer
Location: Could be based in MA, RI ,CT
Pay Range: $31-$34 per hour
What's the Job?
Installation and machine maintenance, including diagnosis, repairs, certifications, and re-calibration of various machines at customer sites within WI/ IL region
Perform service calls at customer sites to troubleshoot and resolve issues involving company products.
Provide technical support to other service representatives and customers, ensuring prompt and effective solutions.
Prepare and complete service and expense reporting related to assigned duties in a timely manner.
Represent the company professionally while ensuring the highest customer satisfaction.
What's Needed?
Ability to lift up to 75 lbs.
Experience in mechanical, electrical, computer, and software systems.
Strong customer service skills and a commitment to excellence.
Willingness to travel 100% of the time for service calls. (Home on weekends)
Proficiency in diagnosing, troubleshooting, and repairing control systems.
What's in it for me?
Opportunity to work in a dynamic and innovative environment.
Gain hands-on experience with cutting-edge technology.
Collaborate with a talented team of professionals.
Develop your skills through ongoing training and support.
Contribute to impactful projects that enhance customer satisfaction.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
$31-34 hourly 5h ago
HVAC/R Tech
Sagamore 3.8
Service technician job in Hingham, MA
About the Company - Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job - make this career move and apply today!
About the Role - Installs and repairs HVAC equipment, which may require performing basic maintenance, adding refrigerant, replacing defective parts, and installing or building new units. Uses diagnostic equipment to identify and address system problems. Refers to blueprints and schematics to install new systems and to troubleshoot, maintain, and repair existing equipment. Ensures lines, components, and connections are free of leaks and defects. Examines and tests systems using appropriate tools, gauges, and instruments. Removes and replaces ceiling and ductwork. Performs regular maintenance on compressors and motors, using appropriate diagnostic tools and devices. Maintains records of repairs, work hours, and underlying causes of system problems. Complies with federal, state, and local laws and requirements for refrigerant handling. On-Call rotation. Performs other duties as assigned.
Responsibilities:
Thorough understanding of the installation, maintenance, and repair of various HVAC systems.
Ability to use diagnostic equipment.
Requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
This position is highly physical and requires regular use of hands, fingers, walking, stooping, climbing ladders and kneeling. It requires employees to regularly lift and/or move up to 50 pounds and occasionally lift or move over 50 pounds.
Excellent problem-solving and analytical skills.
Ability to use power and hand tools.
Ability to follow instructions.
Excellent mechanical skills.
Excellent communication skills, as required to interact with customers.
Valid Driver's License.
EPA Universal.
OSHA 10 or 30.
NFPA 51b Hot Works.
MA or RI Refrigeration License
Benefits & Perks:
Medical, Dental and Vision Insurance.
Flexible Spending Account.
401k with Company Match.
Profit Sharing Program.
Short- and Long-Term Disability Insurance.
Company Paid Life Insurance.
Holiday Pay.
Equal Opportunity Statement - Sagamore is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$60k-87k yearly est. 3d ago
Store Leadership & Team Builder - World-Class Service
CaffÉ Nero
Service technician job in Boston, MA
A popular coffee company in Boston is seeking a full-time Shift Leader to support the Store Manager in delivering exceptional customer service and managing business operations. The ideal candidate should have prior leadership experience and be able to inspire and motivate the team. Competitive salary, a fun work environment, and opportunities for professional development are offered. Applicants must be at least 16 years old and able to lift up to 70 pounds.
#J-18808-Ljbffr
$38k-55k yearly est. 4d ago
Facilities Technician
Insight Global
Service technician job in Marlborough, MA
Job Title: Facilities Technician
Employment Type: 6-month contract-to-hire
Compensation: $25/hr-$30/hr
Schedule: Mon-Fri 7:00 AM-3:30 PM
Insight Global is seeking a dedicated Facilities Technician on behalf of a local aerogels manufacturing client of theirs. This client delivers innovative aerogel technology focused on energy efficiency, safety, and sustainability.
A hands-on professional responsible for maintaining building structures, mechanical systems, and process equipment across two facilities, this role also involves coordinating external vendors and liaising with landlords for shared services.
Key Responsibilities
Facility & Regulatory Systems
Act as point of contact for external service providers (HVAC, electrical, plumbing, air compressors, dust collectors, emergency suppression systems).
Manage vendors for maintenance, inspections, repairs, and regulatory compliance.
Preventive & Corrective Maintenance
Collaborate with area managers to maintain:
Vacuum pumps (rebuilds)
Filter changes/cleaning (air, dust collector)
Lighting (bulbs, fixtures)
Pneumatic lines (installation, adjustment)
Painting, building repairs
Water‑jet cutter, splitter maintenance
Belt adjustments/replacement
Re‑placement of electric drops; forklift/scissor lift operations
Emergency systems upkeep
Landlord Coordination
Schedule snow removal, landscaping, parking lot repairs, major construction through landlord contacts.
Required Skills & Qualifications
High School Diploma or equivalent; technical degree or professional certifications in HVAC, electrical, plumbing a plus
3+ years of experience in industrial or facility maintenance
Proficiency with:
HVAC, electrical systems
Plumbing repairs
Air compressors, dust collectors
Emergency fire suppression systems
Heavy moving equipment (forklifts, lifts)
Mechanical aptitude with tooling (hand/power)
Skill in reading technical drawings, schematics, blueprints
Strong vendor coordination and project management capabilities
Excellent problem-solving, communication, and collaboration skills
Detail-oriented and self-driven
Willingness to work overtime or weekends during emergencies
OSHA 10 Certification
Forklift Certification
Physical Requirements
Ability to lift up to 50 lb+, climb ladders, bend, reach, kneel, and handle heavy machinery
Apply today!
$25-30 hourly 1d ago
HVAC Lead Installation Technician- Up to 10K Sign-On Bonus
Harp Home Services 4.2
Service technician job in Norwich, CT
*HVAC Lead Installation Technician * *HVAC Lead Install Technician * Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come see why so many of our team members and customers recommend Harp!
*Who are we?*
We are *Harp Home Services*. For years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Harp guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
*What our HVAC Install Technicians do?*
Our technicians go into clients' homes to install new residential heating and cooling systems.
*What we offer?*
*Competitive Compensation:*
* With our tools, resources and training, our technicians are able to make up to *$100,000.00* per year - we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service!
* Top candidates could be eligible for a sign on bonus up to $3000!
*Consistency:*
* We offer consistent and
* Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.
*Professional and Personal Growth:*
* Robust Paid Training & Professional Development Path - 150 hours of training per year!
* Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
* Qualified technicians will be sponsored for Journeyman license and NATE certification.
* Tuition Reimbursement benefits & Scholarship Programs
*Wellness:*
* Health benefits including Medical, Dental, Vision, and Life Insurance
* Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
* Short Term Disability
* Long-Term Disability
* Wellness Reimbursement Program
* Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
* Company-paid PTO and Paid Holidays
* 401(k) retirement plan with company-matching contributions
* Employee Discounts
*What do you need?*
* Experience as an HVAC Install Technician
* Relevant licenses and certifications
* A valid driver's license and a clean driving record
* Ability to pass a background check and drug test
* Clean and neat appearance
* Strong customer service and communication skills
* Hard-working and motivated
*Are you ready to join our team?*
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Install Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Job Type: Full-time
Pay: $30.00 - $45.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Company truck
* Dental insurance
* Fuel card
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Experience:
* HVAC lead install: 2 years (Required)
* HVAC install : 4 years (Required)
License/Certification:
* CT D-1 or D-2 license (Required)
* CT S-1 or S-2 license? (Required)
* EPA Type II (Required)
Work Location: In person
$30-45 hourly 12d ago
Customer Service Technical Specialist
Exela Technologies 3.8
Service technician job in Boston, MA
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
CSA TS Client Services
About the Role:
As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high-quality service and support.
Essential Job Responsibilities:
Daily tasks and responsibilities include, but are not limited to the following:
Maintain a positive and professional demeanor in all client interactions, striving to exceed expectations and deliver an outstanding service experience that reinforces client loyalty and satisfaction.
Provide consistent quality experience in satisfying client demands.
Continuously monitor email. Respond accordingly, as per business processes and operational guidelines, in a timely manner.
Demonstrate strong attention to and focus on details and processes. Perform frequent quality checks during process.
Handle time-sensitive, confidential materials in accordance with privacy protection policies.
Establish operating procedures and quality standards.
Adapt to process changes as required by the client.
Document all client interactions, inquiries, and resolutions accurately and comprehensively in the appropriate systems or databases, ensuring thorough record-keeping and data accuracy.
Collaborate closely with internal technical teams to escalate complex issues and ensure timely resolution, advocating for clients and providing regular updates on the status of their cases.
Identify trends or recurring issues in client inquiries and work proactively to address root causes, contributing to ongoing improvements in product quality and customer satisfaction.
Provide feedback to internal teams based on client insights and experiences, advocating for enhancements or new features to meet client needs and expectations.
Other site national support and special projects as needed.
Participate in cross-training.
QUALIFICATIONS:
2+ years of customer service experience
High school diploma or equivalent (GED)
Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
Excellent verbal and written communication skills
REQUIREMENTS
Strong organizational skills, attention to details
Ability to work with minimal supervision
Ability to run a variety of tasks while fostering teamwork
Ability to learn various programs and applications
Ability to lift up to 55 lbs.
Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
Accountability to meet the employer's attendance policy
Ability to take and follow directions
Professional presence
"The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”
EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com ****************. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
$19 hourly 3d ago
Refrigeration Technician
Taylor Farms 4.5
Service technician job in North Kingstown, RI
Procedure Title: Maintenance Refrigeration Technician
Reports to: Safety and Security Manager
FLSA: Non-Exempt
Work Experience Requirements:
High school diploma and/or GED Certificate
At least four years' experience in the skilled trades
Self-motivation to follow through on daily assignments
Basic mathematical knowledge is required
Formal training in ammonia refrigeration, i.e. trade school
min. Refrigeration 1certification
Four years' experience in Ammonia Refrigeration maintenance.
Job Responsibilities:
Perform and maintain preventative maintenance of all process plant and utility plant equipment as directed by supervisor
Perform preventative and corrective maintenance on plant refrigeration systems
Enforces OSHA and EPA regulations work standards
Responsible for supporting continuous improvement of food safety and quality
& OSHA Safety
Follow all GMP and PPE procedures per Taylor Farms requirements
Repair and maintain machinery and equipment including but not limited to: pumps, pipes, electric components, tanks and vessels and pipe welding, heat exchangers, building and grounds, and other various equipment/items
Complete PM's on equipment
Use preventative maintenance software programs as needed
Maintain plant facilities by practicing effective housekeeping procedures
Maintain a team environment with all other employees and departments while providing a high level of customer service and a friendly atmosphere
Adhere to all applicable government work standards
Follow all policies and procedures set forth to promote quality and food safety and report any food safety and quality concerns.
Responsible for following all policies and procedures established to implement, maintain and ongoing improvement of the SQF 2000 system
Follow all safety rules and regulations per Taylor Farms requirements
Follow any and all additional duties or responsibilities assigned by
Maintenance Supervisor
Fellow Maintenance Technician will assume role responsibilities in case of absence
$50k-66k yearly est. 1d ago
Service Millwright
Randstad Enterprise 4.6
Service technician job in New Bedford, MA
Role: Service Millwright
Department: Maintenance & Facilities - Ball Plant II
Type: Full-Time
Shifts: WECA - Fri 10:50 PM-11:00 AM & Sat 10:50 AM-11:00 PM + 1-2 weekday shifts (Ball Plant II)
What You Will Be Doing
As a Service Millwright, where you'll play a key role in keeping our operations running smoothly. You'll be responsible for maintaining, rebuilding, and repairing machinery, as well as fabricating parts and servicing piping systems for steam, air, oil, water, and hydraulics. This role is ideal for someone with strong mechanical skills, welding experience, and a passion for hands-on problem-solving. If you're ready to take your trade to the next level in a fast-paced, team-oriented environment, we want to hear from you.
What You Bring
Minimum 3 years of experience maintaining and repairing industrial machinery
Must provide own trade-related tools
Skilled in designing, cutting, threading, bending, fitting, and assembling pipe systems from instructions or blueprints
Proficient in troubleshooting, maintaining, rebuilding, and repairing machinery
Experienced in fabricating and welding equipment and parts
Able to service and replace piping for steam, air, oil, water, and hydraulic systems, valve repair experience a plus
Strong communication, teamwork, and interpersonal skills
Solid analytical and problem-solving abilities
Thorough knowledge of mechanical production equipment
Pipe fitter's license is a plus
$39k-56k yearly est. 16h ago
Immediate Hire Technology Lead - Java/J2EE + WebServices
Avance Consulting Services 4.4
Service technician job in Groton, CT
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/J2EE + WebServices
Duration: Full Time
Location: Groton, CT / Northbrook, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 4 years of experience in J2EE
• At least 4 years of experience in Java related technologies frameworks (Spring/ Struts/Hibernate), JSPs/Servlet, XML, Web Services (SOAP/RESTFUL), JBOSS.
• At least 2 years of experience in Oracle 10g to 12c
• At least 2 years of experience in Groovy on Grails
• At least 4 years of experience in software development life cycle.
• At least 4 years of experience in Project life cycle activities in Application Development/Maintenance projects.
• Ability to work in team environment and client interfacing skills.
• Ability to work in team in diverse/ multiple stakeholder environment
• Analytical skills
• Experience in Pharma/Life Sciences domain
• Experience and desire to work in a Global delivery model
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a service technician earn in Bristol, RI?
The average service technician in Bristol, RI earns between $30,000 and $64,000 annually. This compares to the national average service technician range of $28,000 to $57,000.
Average service technician salary in Bristol, RI
$44,000
What are the biggest employers of Service Technicians in Bristol, RI?
The biggest employers of Service Technicians in Bristol, RI are: