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  • Customer Service Level III

    Acme Inc. 4.6company rating

    Shift leader job in Denver, CO

    Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team! What Will You Do: Provide email and phone support to customers to ensure their success Work with customers to understand goals and business processes Provide expert knowledge of our application to the customer Participate in the design of automating features in Jobvite Drive to continually improve our internal process for customer care Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs Document issues using case format in our CRM system and defects in our bug tracking tool Act as a liaison between our Product Management and Engineering teams Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product Develop technical solutions to be posted to both internal and external knowledge base What Will You Bring: A 4 year degree and/or 5+ years of demonstrated industry experience Prior applicable experience in a technical support or professional services environment Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations Working knowledge of enterprise integrations including batch interfaces and Web Services IT systems and networking experience with exposure to underlying security issues Demonstrated analysis, problem solving and troubleshooting expertise Solid understanding of Internet technologies, web servers and web proxy servers Ability to multi-task and perform effectively under pressure Comfortable interacting with all levels of management and roles within the client organization Ability to effectively prioritize and escalate customer issues as required Excellent communication and presentation skills to effectively explain a solution to a customer's problems Detailed, organized and results oriented Ability to learn and assimilate technical information quickly Enthusiasm, strong work ethic and a positive attitude PMP and Salesforce experience a plus What Will You Get: Competitive salary Medical/Dental benefits Solid late stage stock options PTO Paid Holidays An experience you will cherish forever What We Have Accomplished: Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates. Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite. Recent Jobvite Awards & Accolades: 10/2014 Raised $25 Million series "D" funding round Best in Biz Award, 2014 Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014 Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014 Deloitte Fast 500, 2014 SVUS Award for Best Customer Support Team, 2014 Customer Service Department of the Year (Stevie Awards), 2014
    $32k-38k yearly est. 7d ago
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  • Shift Lead

    Birdcall 3.9company rating

    Shift leader job in Denver, CO

    We are searching for a highly motivated Shift Leads who are looking to partner with a top-notch team and make a major impact on a company experiencing explosive growth in Colorado, Arizona, and Texas. Our motto, "Do good by eating well" plays out in the company's mission of all-natural chicken, unexpected hospitality and 1% back into communities. Our Shift Leads assist the management team with running the daily operations of the restaurant. They will be the face of Birdcall and be responsible for maintaining the standards of the company and exude the core values Birdcall: Privileged to Grow, Purposeful Technology, From Coop to Community and Making Every Moment Matter. Here is what you will receive and what we look for in future team members: Receive Free meals when working Dining discount for you and a friend at any of our concepts Dining Discount at our Sister Restuarant Group In Colorado: Gastamo Group Health, Dental, and Vision insurance after an introductory period 401k Employee Referral bonus after 60 days Mental health resources Opportunities for promotion and career development in other areas of the company Competitive compensation and fun work environment Profound joy in your role Paid Sick Leave (1 hour for every 30 hours worked up to 48 hours per year) Paid 10-minute Rest Breaks for every 4 hours worked You Welcome and support guests with an upbeat attitude Can influence and inspire others to be the best they can be Thrive in a purpose driven environment Find pleasure in hospitality Passionate about guests and their experience Long term growth minded Salary Description $19-$21/hour
    $19-21 hourly 7d ago
  • Shift Lead - Firehouse Subs

    AJG Holdings and Wholesale

    Shift leader job in Denver, CO

    Join Firehouse Subs, a leading U.S. fast-casual restaurant chain, as a Shift Lead and take your career to the next level! We're looking for a motivated and reliable leader who thrives in a fast-paced restaurant environment and is passionate about delivering exceptional customer service. As a Shift Lead, you'll assist the General Manager in overseeing daily operations, managing team performance, and ensuring every guest enjoys a top-quality dining experience. Why Work With Us Flexible scheduling (full-time & part-time) Employee referral bonus Tips averaging $4-$6 per hour Greaseless kitchen environment Career growth opportunities in restaurant management Key Responsibilities Supervise and motivate team members during shifts Maintain food quality, safety, and cleanliness standards Provide outstanding customer service-greet every guest with a smile Operate food prep equipment and POS systems Handle cash transactions accurately and follow all cash-handling policies Qualifications Leadership and communication skills Basic computer knowledge (Microsoft software & POS systems) Ability to stand, bend, and reach throughout shift Comfortable working in walk-in coolers/freezers (40°F to -10°F) Ready to grow your career in restaurant leadership? Apply now and join the Firehouse Subs family! About Firehouse Subs Founded by former firefighters, Firehouse Subs is built on a passion for hearty food, heartfelt service, and public safety. Our mission is to serve great food and give back to the communities we serve through the Firehouse Subs Public Safety Foundation. We're proud to be recognized as the #1 brand in community support in the restaurant industry. Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.
    $29k-38k yearly est. 7d ago
  • Abercrombie & Fitch - Assistant Manager, Flatiron Crossing

    Abercrombie & Fitch Co 4.8company rating

    Shift leader job in Denver, CO

    Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D'Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites ******************** ************************ ******************** ******************* and ********************** Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Inclusion & Diversity Awareness Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    $46k-58k yearly est. 5d ago
  • Shift leader

    Punch Bowl Social 4.2company rating

    Shift leader job in Denver, CO

    SHIFT LEADERS - WE NEED YOU AT PUNCH BOWL SOCIAL Apply today to join our management team! As a Shift Leader you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage. What's in it for you: Benefit Package Medical, dental and vision insurance Health Savings Account option - including company HSA contribution Flexible Spending Accounts Employee Assistance Program Company provided Short Term Disability Insurance Company provided Long Term Disability Insurance Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings Opportunities for Growth and Advancement Discounts on Food, Beverage and Activities Hourly Rate- $23.00 hourly Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum. Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionism for their work with a love for creating memorable guest experiences. Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: Positive attitude and passion for making people smile, and truly enjoy their experience. Value for high quality food and beverage, and appreciation for the technique associated with production. Sense of adventure and engaging energy Ability to communicate effectively with team members, both BOH and FOH, Management, and Community. What you'll be doing: Assisting in daily operations management of the restaurant Utilizing data to manage pro-actively Assisting with daily financial management Providing quality customer service to all guests Ensuring the safety and security of both guests and team members Supporting in coaching, counseling, training and development of all FOH team members What we're looking for: 3+ year's experience in a high-volume restaurant/bar Computer skills - proficient in Aloha, Excel, Word, and the ability to learn in house software accounting system Commitment to a schedule that allows operational goals to be met Must be able to stand and exert fast-paced mobility for a period up to six (6) hours in length Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds *** Must be 21 years old and over *** This posting is expected to close by 11/30/2025 We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws Salary Description $23.00
    $23 hourly 60d+ ago
  • SHIFT LEADER

    Mad Greens 3.8company rating

    Shift leader job in Aurora, CO

    Job Title: Shift Leader Department: Operations Classification: Regular, Full-Time, Non-Exempt About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! RESPONSIBILITIES: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Health and 401k benefits Full-time eligible employees Requirements KNOWLEDGE/SKILLS/REQUIREMENTS Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Salary Description 17.50 to 22.50 (including Tips)
    $29k-35k yearly est. 60d+ ago
  • Shift Lead Technician

    Dallas Trailer Repair Co

    Shift leader job in Aurora, CO

    DALLAS TRAILER REPAIR CO : SHIFT LEAD TECHNICIAN Full-Time | On-Site | Competitive Pay | Benefits Available The Shift Lead Technician is responsible for overseeing the daily operations of the assigned shift, ensuring efficient workflow, maintaining safety standards, and performing advanced mechanical repairs. This role includes leading a team of technicians while upholding quality, communication, and compliance across all repair activities. Key Responsibilities Shift & Operational Oversight Lead technicians during assigned shift, ensuring quality repairs and adherence to safety protocols. Manage workload distribution, prioritize tasks, and monitor work progress. Enforce standard operating procedures, company policies, and safety guidelines. Repair & Maintenance Duties Perform advanced diagnostics, repairs, and routine maintenance on trailers, trucks, and related equipment. Use hand tools, power tools, diagnostic software, and precision instruments (e.g., calipers). Inspect vehicle systems, including transmission, electrical, exhaust, and braking. Safely test drive and evaluate vehicles before and after service. Follow repair checklists and document findings, actions taken, and solutions. Leadership & Training Provide guidance, support, and training to fellow technicians. Evaluate work quality and ensure compliance with industry standards. Mentor team members on proper repair techniques and best practices. Documentation & Communication Maintain accurate records of diagnostics, repairs, and parts used. Communicate shift updates and issues clearly across teams and management. Use company software platforms to complete required reports and work orders. Workplace Safety & Cleanliness Ensure a clean, safe, and organized work environment. Perform routine housekeeping tasks, including tool and equipment maintenance. Adhere strictly to health and safety regulations. Knowledge & Skill Requirements High School Diploma or GED required; Trade School certification preferred. Minimum 2 years experience as a Technician Level 2 or higher. Valid driver's license with acceptable driving record (if driving is required). ASE certifications strongly preferred. Proficient in mechanical diagnostics, troubleshooting, and repairs. Computer literacy and ability to use diagnostic software and reporting tools. Strong communication and leadership skills. Attention to detail with a commitment to safety and quality. Must own required tools and personal safety equipment (e.g., steel-toe boots, safety glasses). Must pass a pre-employment drug test, background check (10 years), and physical exam. Ability to work independently and collaboratively as part of a team. Flexibility to perform other duties as assigned by management. Physical Demands Heavy Work: Exert up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly. Frequent activities: Walking, standing, climbing, stooping, crouching, balancing, kneeling, and crawling. Manual dexterity: Frequent use of hands and fingers for grasping, typing, and operating tools. Sensory abilities: Talking, hearing, & vision sufficient for detailed inspection, safe operation of tools, machinery, and vehicles. Work Environment Work is performed primarily in a shop setting both indoors and outdoors. Conditions may include exposure to: Non-climate-controlled environments / Hot/cold temperature changes Dirt, dust, soot, fumes, and other airborne particles Moving mechanical parts and electrical equipment Chemicals and limited ventilation High places, confined spaces, and loud noise Proper PPE and adherence to safety protocols are required at all times. Compensation & Benefits Hourly Rate: $25 - $35 (depending on experience and location) Comprehensive Benefits Package Includes: Medical, Dental, and Vision Insurance 401(k) Plan with Company Matching Paid Time Off Holiday Pay Training & Development Program Monthly Productivity/Bonus Incentive Program(s) Shift Differentials (2nd or 3rd Shift ONLY) This job description is not an exhaustive list of all duties or responsibilities associated with the Shift Lead Technician position. Dallas Trailer Repair Co. reserves the right to modify duties and responsibilities as necessary to meet business needs.
    $25-35 hourly 12d ago
  • Shift Lead - S1-Open Availability a Must!

    Illegal Petes 4.2company rating

    Shift leader job in Denver, CO

    “Do something just because it's rad.” - Pete, founder of Illegal Pete's Shift Leads assume the responsibility for managing the restaurant when the AGM or GM are out of the building. OPEN AVAILABILITY is a MUST! S1 - Running Great Front of House Shifts Responsibilities: Follow Illegal Pete's preparations guide and ensure the food quality is at its highest possible level. Abide by all company policy. Come to work with a good attitude. Be willing to help out with any aspect of the store that is needed during your shift. Provide that food and beverage quality is at its highest level by knowing all preparation standards for all food and drinks. Be prompt and ready to work when you are scheduled. Communicate with Shift Supervisors, AGM or GM about improving the store or making your job better. Stay busy keeping your area as well as the entire restaurant clean and tidy. MORE MONEY - $29.30 - $31.50 per hour including tips! We believe in paying a Living Wage and that's why your base rate plus tips will allow you to make more than any other fast casual around. Base rate starting at $21.40 depending on experience, skill, and/or education. All in benefits and pay up to $75,000 per year! The More the Merrier and we mean it……. MORE BENEFITS Do you want medical, dental, and vision insurance? We got you! Do you want a 401k to start saving for retirement and have a match from us? We got you! Paid Time Off based on position and time with us Paid Sick Time Off MORE FUN - BURRITOS AND BUDDIES! No lame uniforms. Wear what makes you feel good. Support for local music, arts, and comedy Free & discounted meals Discounted Merch MORE OPPORTUNITY 60% of salaried managers at Pete's started out rolling burritos We like to party, and we want to party with you! Come see why we have the lowest turnover in the industry. Come join our team. Everyone, and we mean EVERYONE IS WELCOME. Requirements THE MORE SERIOUS STUFF Requirements of the job Create an atmosphere that celebrates individuality and relaxed human connection Deliver excellent guest service Communicate effectively with guests and team members Maintain consistent attendance and punctuality Ability to work in a standing position for long periods of time, ability to reach, bend, stoop and lift up to 50 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment About Illegal Pete's Ever been to a Chipotle and thought wow this place would be rad if it were more fun and the food tasted better? So did we! Since 1995, we have been pushing the boundaries of what fast casual food is. It's a place where people actually want to hang out. It is a place for Burritos Buddies and Beer! We use only the highest quality ingredients to make the best damn food and drinks you can find. Food that you will be proud to serve to your friends, your family, and every guest. BUT….we go beyond serving delicious food and drinks, we are a part of the community. It is our mission to help give back to our crew, customers, and community by doing things the right way. Application Window Recruiting timelines vary by position, however, all Illegal Pete's positions accept applications for a minimum of 5 business days from the posting date listed. This position is open and still accepting applications. Salary Description $29.30 - $31.50 per hour including tips!
    $29.3-31.5 hourly 15d ago
  • DSW Store Lead Part-Time

    DSW (Designer Brands Inc. 4.3company rating

    Shift leader job in Broomfield, CO

    Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW. Reports to: Store Manager and/or Co-Manager Our Values: We Love What We Do * Bring positive energy and enthusiasm. We Own What We Do * Give and receive feedback openly and embrace change as opportunities for growth. We Do What's Right * Model high standards of honesty and integrity. We Belong * Value unique experiences and encourage different perspectives. Essential Duties and Responsibilities: Be empowered to meet the customer where they are and personalize their experience: * Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency. * Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards. * Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions. Be committed to the customer having a consistent positive experience: * Meets metric-based goals by reviewing, understanding and clearly communicating daily progress. Able to communicate business trends to leadership. * Completes processes as requested related to audits, donations, transfers, mismates, damages, etc. * Work closely with the store leadership team to understand and follow all policy and procedures. Bring the power of shoes to life by leveraging in-store and digital services: * Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS). * Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). * Communicates supply needs to ensure successful operations in all areas of the business. Be responsible to pause and the put the customer first: * Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly. * Responsible for ensuring associate and customer concerns are addressed quickly, taking partners when needed. * Supports team in managing payroll and associate timekeeping activities. * Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. Bring fun and energy to everything you do: * Recognize associates through our company recognition tools. * Support team by training and coaching associates. * Performs all other associate duties within store. * Performs other duties as assigned by the Store Manager or other leaders. Required Skills: * Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm. * Ability to develop collaborative working relationships. * Good verbal and written communication skills. * Ability to move with tempo and hold team accountable to meet time bound expectations. * Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours. * Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator). * Must have the ability to spend up to 100% of working time standing or walking around the store. * Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis. * Stoop, kneel, crouch or crawl on a frequent basis. Experience: * Minimum 2 years' workforce experience. * Minimum high school graduate or equivalent.
    $39k-48k yearly est. 11d ago
  • Part-Time Shift Leader

    Miniso Usa

    Shift leader job in Aurora, CO

    The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations. Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising. Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates. Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures. Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary. Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss. Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment. Process sales transactions accurately and efficiently using point-of-sale systems. Participate in store promotions and sales events to support overall business objectives. Additional Qualifications Strong leadership, interpersonal, and conflict-resolution skills. Ability to multitask and maintain composure in a fast-paced environment. Basic knowledge of retail operations and POS systems. Ability to travel between store locations as needed. Education & Experience High school diploma or equivalent; associate degree preferred. 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry. Pay Range USD $14.81 - USD $22.00 /Hr.
    $14.8-22 hourly Auto-Apply 9d ago
  • SHIFT LEADER

    Tokyo Inc.

    Shift leader job in Aurora, CO

    Tokyo Joe's is a fast casual restaurant concept established in 1996 in Denver, Colorado. We cook and serve Healthy Asian Food consisting of Rice and Noodle Bowls as well as Sushi and Salads. We care about people, feel deeply about our food, take pride in what we do and love life! Come join our fantastic team, make new friends, develop your career and have fun. Hourly Rate: $17.75 - $20.25/hr with tips ($15.75/hr base rate) Job Duties Lead the restaurant during a shift and create a great guest experience Delegate responsibilities to your team and make sure they are exceeding the expectations of each guest Becomes an expert in each area of the restaurant Maintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas Work a variety of shifts Develop team members into future leaders Recognizes team members for a job well done Creates a fun work environment Must be punctual as your team looks to you for direction KNOWLEDGE/SKILLS/REQUIREMENTS Excellent guest service skills, ability to communicate efficiently to help keep all team members informed of new initiatives and changes Driven to one day run your own restaurant Ability to work nights, weekend and holidays Must be at least 18 years of age, or 21 when required by alcohol laws EXPERIENCE Previous management or leadership experience required Customer service experience preferred, preferably in a restaurant environment BENEFITS Free shift meal Flexible Schedule Medical, Dental, & Vision (after qualifying period) 401k Sick Pay DailyPay Career advancement opportunities
    $17.8-20.3 hourly Auto-Apply 60d+ ago
  • Shift Leader

    FWS

    Shift leader job in Aurora, CO

    A Shift Leader is an entry-level supervisory position has the overall responsibility of supporting the Restaurant General Manager and Assistant Manager with the daily operations of a restaurant. The Shift Leader must convey the Wingstop culture to their fellow team members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Exciting entry-level leadership opportunity to grow within the organization. If you don't have experience, we'll train you and work with you on everything you need to know to succeed on your leadership journey and upward mobility to a General Manager. Qualifications/ Education/ Experience: 1 year of previous food service, retail, or restaurant supervisory experience preferred but not required. This is an entry level manager opportunity. Food Handler Certification required once hired. 6 months experience using a register (POS) system. Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop. Responsible for assisting and supporting the General Manager in meeting store goals. Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts. Ensure the restaurant environment is always safe for both team members and guests; create the culture in the restaurant through respect, recognition, and reward. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Must be willing to assist all other positions when necessary. Delivers excellent customer service to all customers by acting with a guest first attitude and connecting with the guest. Discovers and responds to guests needs. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Resolve low level guest issues with efficiency and a positive attitude. Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards. Required Knowledge, Skills and Abilities: Guest service mentality has a genuine desire to serve the guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Manages multiple projects and timelines with a sense of urgency and follow through. Strong written and verbal communication skills. Strong interpersonal skills and conflict resolution skills. Strong leadership skills and ability to manage, train, develop and motivate a diverse team that is highly engaged. Ability to problem solve and learn quickly. Ability to drive team cohesiveness and represent the culture and views of the brand. Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation. Ability to stand for long periods of time and work in a fast-paced environment. Benefits: Assuming all eligibility factors are met, you will be eligible for company benefits such as: Medical/Rx, dental and vision insurance packages for full-time employees. Life Insurance-$25k company provided with election of health benefits. 401k- 4% match, 100%, at 90-days PTO WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.
    $29k-38k yearly est. 60d+ ago
  • Shift Leader

    Jamba

    Shift leader job in Aurora, CO

    Are you ready for a Whirl'd Class Job at Jamba? Then join our smoothie squad! Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our team! We are seeking positive and outgoing people to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As part of our Whirl'd class team at Jamba, you will create and sustain a highly productive store environment by leading a team that delivers Whirl'd Class Service and Results! Benefits: We are proud to offer multiple employee benefits: Tips - employees make on average an extra $3-4 per hour. Employee discount - we offer our employees 50% off their purchases. Health Benefits - We offer medical, dental, & vision to all full-time employees. Flexible Schedules - We are happy to work with students or employees who have a second job! Responsibilities: A Shift Leader is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leaders typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba policies, operations standards, procedures and legal requirements. Requirements: Is a Whirl'd class job at Jamba right for you? PERSONAL REQUIREMENTS Self-discipline, strong initiative, leadership ability and outgoing personality. Pleasant, polite manner with a neat, clean appearance. An effective motivator. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction. Must possess good communication skills. Ability to effectively multi-task. Ability to effectively supervise multiple team members to achieve desired goals. MINIMUM QUALIFICATIONS Passion for the Jamba brand and enthusiasm for learning more about Jamba products and nutrition. Must be a minimum of 18 years of age. Available to work a minimum of sixteen (24) hours/week AND a minimum of three (3) days. Previous restaurant/foodservice experience recommended. Knowledge of computer programs (MS Word and Excel) Must be able to lift 30-40 lbs regularly throughout shifts. Ability to stand, bend, reach and scoop throughout assigned shifts. Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F (walk-in cooler & freezer). Must be eligible to work in The United States. Must agree to a background check.
    $29k-38k yearly est. 60d+ ago
  • Shift Leader

    Riggi Restaurant Group

    Shift leader job in Aurora, CO

    REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    Smashburger 1032 Parker

    Shift leader job in Aurora, CO

    Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work * Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will: Manage the performance of both FOH & BOH employees Promote a fun and positive work environment Manage the effectiveness of people focused processes and systems Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage the guest experience metrics (NPS and OSAT) Manage FSC operational standards daily Ensure all food safety standards are followed & in compliance with local health depts. Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Follow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortages Manage daily labor Shift Leader Requirements Previous Shift Leader Experience 90-day completion of train the trainer course Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. ****************************************************
    $29k-38k yearly est. 60d+ ago
  • Shift Lead-HOH

    Famousdavescareersite

    Shift leader job in Aurora, CO

    The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest. PRIMARY ACCOUNTABILITIES: Supervise employees during scheduled shifts. Adhere to Company policies and procedures. Responsible for keeping the restaurant clean and always maintained. Guest resolution Adhere to all Company standard operating procedures. Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution. All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality. Create exceptional Guest service. Achieves financial results through systems and standards. Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses. COG, labor and total operating expenses. Perform all duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred): Education/Certifications: High School diploma or equivalent is required. Valid driver's license and car insurance is required. Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification. NRA ServSafe food and alcohol certifications preferred. Experience: 2 years of restaurant or equivalent experience is preferred. Skills/Competencies: Demonstrated time management and organizational skills required Must be internally motivated and detail oriented with a passion for the Brand and for teaching others. Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required. Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required. Superior Guest service, communication and listening skills are required. Must be flexible and adaptable to change. Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays. Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
    $29k-38k yearly est. 16h ago
  • Shift Lead-HOH

    Bbqholdingscareersite

    Shift leader job in Aurora, CO

    The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest. PRIMARY ACCOUNTABILITIES: Supervise employees during scheduled shifts. Adhere to Company policies and procedures. Responsible for keeping the restaurant clean and always maintained. Guest resolution Adhere to all Company standard operating procedures. Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution. All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality. Create exceptional Guest service. Achieves financial results through systems and standards. Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses. COG, labor and total operating expenses. Perform all duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred): Education/Certifications: High School diploma or equivalent is required. Valid driver's license and car insurance is required. Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification. NRA ServSafe food and alcohol certifications preferred. Experience: 2 years of restaurant or equivalent experience is preferred. Skills/Competencies: Demonstrated time management and organizational skills required Must be internally motivated and detail oriented with a passion for the Brand and for teaching others. Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required. Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required. Superior Guest service, communication and listening skills are required. Must be flexible and adaptable to change. Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays. Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
    $29k-38k yearly est. 16h ago
  • Park Hill - PM Shift Lead

    Sexy Pizza

    Shift leader job in Denver, CO

    Sexy Pizza is the fuel for a revolution. More than just your typical by-the-slice eatery, we aim to combine high-quality pizza with social activism. Our hand-tossed, deck-oven pizzas are always made from scratch with fresh ingredients & hand-cut veggies, making us a neighborhood favorite at our four Denver locations. Our unwavering commitment to philanthropy & the arts has strengthened our relationship to the community we serve and our reputation as a force for good in the state of Colorado. The Position: PM Shift Lead Assist in daily Ops' and closing of our restaurant. Take orders & serve up the patrons at the counters or tables. Prepare & cook to order the Sexy Pizza menu. Keepin the spaces clean & staying up-to-date with health & safety standards for cookin' & servin'. Optimize profits & ensure our guests are satisfied with their dining experience. Handles the reconciliation of cash drawers and Delivery Driver checkout reports, processes End of Day operations and locks up the restaurant after the completion of all cleaning & closing duties. Flexible hours (full-time or part-time positions) Qualifications What We Require: We make sure every team member is trained up on our Standard Operating Procedures. We do this by requiring all team members to go through a paid Orientation at our home office & paid Hands-on-Training onsite, no matter what level of experience you have. Must have availability to close the restaurant on a regular basis. The JOB Bullet Points: Follow all Standard Operating Procedures. Participate in weekly meetings with all Leadership staff. Provide direction to other employees regarding operational and procedural issues. Closing the restaurant and ensuring all checklists are completed to company standards. Responsible for reconciliation of cash drawers. Maintaining a safe and sanitary work environment. Cleaning and sanitizing all dishes, fountain soda machine, hand sink, lobby tables, chairs, and etc... Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniform, and appearance standards. Proper portion control and quantities of preparation to minimize waste. Place orders with distributors, and schedule the delivery of fresh food and supplies. Receive orders from distributors, rotate and properly store all products. Enter and receive all invoices using our digital systems. Will uphold all ServSafe guidelines. Maintain the highest standard of customer service at all times. Take any and all appropriate actions to turn dissatisfied guests into return guests. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Investigate and resolve complaints concerning food quality and service. Conduct the training of new employees. Ability to accurately follow all standardized recipes and procedures. Handles, stores and rotates all products properly in accordance with health department standards. Able to reach, bend, stoop and frequently lift up to 50 pounds. Able to be on your feet for extended periods, up to 4 consecutive hours. Eligible to work in the United States. Who You Are: 18 years of age or older. Someone with communication skills to create a positive interaction experience with our customers and communicate clearly with all Team Members. Someone with basic math skills to handle money & make change. able to reach, bend, stoop and frequently lift up to 50 or more pounds. able to work in a standing position for long periods of time (up to 8 hours or more). eligible to work in the United States. What We Offer a.k.a. “The Goods”: Sexy Pizza aims to set the standard by normalizing basic benefits for our team members. Everyone starts out with an hourly rate above minimum wage & after an average of 30/hrs a week for 3 months, they qualify for full-time benefits. The BENEFITS Overview: Starting at $21.00 - $22.75/hr + $5.00/hr Average Tips Day ONE Bennies: Accrual of Paid Time Off AND State-required Paid Sick Leave Employee Shift Meal + 50% discount all other times Anonymous Mental Health Services through Kind Therapy Inc. Discounts on Personal Insurance from Liberty Mutual Day 60 Bennies: 401k Retirement Matching Plan + All the above Full-Time Bennies: Health, Dental, and Vision Insurance Access to Legal Shield and ID Shield Voluntary Coverage Paid Parental Leave + All of the above Benefits Breakdown Starting at $21.00 - $22.75/hr $5.00/hr Average Tips $1.53/hr Shift Meal $0.42/hr Paid Time Off $1.39/hr Health Insurance $0.18/hr Dental Insurance $0.04/hr Vision Insurance $0.41/hr Mental Health Services $1.04/hr 401k Retirement Matching Plan = $31.01 - $32.87 per hour* *Averages based on a 35-hour work week and 50 weeks per year We're always looking for talented team members to join our team, and as such, this job posting will remain open with no deadline for application
    $21-22.8 hourly 17d ago
  • Shift Lead - QSR - Shake Shack

    Skyport Hospitality 3.8company rating

    Shift leader job in Denver, CO

    Shift Leaders act as support to the restaurant managers in daily operations and are responsible for helping to set the tone, ensure memorable guest experiences, resolve issues, and proactively achieve goals. The Shift Leader must be willing to cross-train and master all positions in the restaurant. The primary responsibility of the Shift Leader is ensuring product quality and consistent service on the scheduled shift. PRIMARY RESPONSIBILITIES Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Assist in accomplishing the goals of the location set forth by the General Manager. Support shifts to ensure the accurate and timely production of product, service times, and flow. Maintain good morale by maintaining a professional, positive atmosphere. Ensure informed communication with management and employees both verbally and via utilization of the 7Shifts Log. Maintains restaurant organized, stocked, cleaned and sanitized. Assists in the training/development of team members around processes and procedures of each station. Support of each shift to ensure company and brand standards are met. Follow operating procedures regarding cash handling, ensuring cash control by correcting errors and watching for/reporting mistakes or theft. Follow guidelines to complete daily administrative paperwork as needed and other paperwork as requested including prohibited items logs. Respond to customer concerns in a timely and professional manner. Support new programs, policies, or products each shift, as introduced by the General Manager. Assist General Manager in producing an accurate inventory. Under General Manager direction monitor inventory levels and place orders and requisitions. Follows food safety and sanitation guidelines REQUIRED SKILLS/ABILITIES Genuine interest in providing a positive guest experience Friendly, outgoing, approachable personality Ability to work well with others and support a positive work environment Ability to work in a fast-paced environment Dependable Flexible to work nights, weekends, and holidays Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations Strong communication skills and ability to handle stressful situations Strong problem-solving skills and ability to exercise good judgment Ability to use basic math; e.g., addition, subtraction, and basic fractions Must pass a 10 Year background check EDUCATION AND EXPERIENCE: High School diploma or equivalent 1+ years' restaurant experience ServeSafe Certified a plus WORKING ENVIRONMENT Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport. Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence. The nature of restaurant work requires the Shift Lead to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures. Physical Requirments & their Frequency Bend - Occasionally Climb/Crawl - Occasionally Sit - Rarely Kneel - Occasionally Squat - Occasionally Stand/Walk - Constantly Mental Requirments & their Frequency Communicate Orally - Constantly Evaluating - Frequently Perform Calculations - Occasionally Read/Comprehend - Regularly Reason/Analyze - Regularly Write - Occasionally BENEFITS & PERKS $20-23 an hour Health, Dental and Vision Benefits to all full-time employees after 1 year FREE RTD/Light Rail Pass or FREE Parking Pass FREE meals 30% Employee Discount Career Training and Advancement Opportunities And did we mention…working with great people *We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status. Job Type: Full-time
    $20-23 hourly 20d ago
  • Kitchen Satellite Lead Floater

    Boulder Valley Public Schools 4.0company rating

    Shift leader job in Boulder, CO

    Boulder Valley School District is committed to create challenging, meaningful, and engaging learning opportunities so that all children thrive and are prepared for successful, civically engaged lives. Our comprehensive and innovative approach to education ensures that each student meets expectations relative to intellectual growth, physical development and social emotional well-being. The district covers approximately 500 square miles and serves the communities of Boulder, Erie, Louisville, Lafayette, Superior, Broomfield, Nederland, Ward, Jamestown and Gold Hill. Website: BVSD. Location: US:CO:BOULDER Department: Food Services Position Title: Kitchen Satellite Lead Floater Position Start Date: February 2, 2026 Position Type: Unit C-Food Services FTE: 0.50 - 20 hours per week - Temporary through 05/22/2026 Work Schedule: 9 Month - Hourly Hiring Pay Range:* $23.40 - $29.23*The pay range listed above is for employees newly hired to BVSD or current BVSD employees that are new to the employee group(existing employees currently in this unit please refer to the pay range on the appropriate salary schedule) Position Pay Range: $23.40 - $32.25Must be able to travel to any of the schools within BVSD throughout the day Closing Date: January 25, 2026 Our People Are Our Strength in BVSD Summary: The Kitchen Satellite Lead (KSL) Floater serves in multiple school locations across the district, including sites that serve more than 450 meals per day. KSL Floaters are assigned by the Food Service Leadership team and provide flexible, high-quality support wherever coverage is needed. They serve as Kitchen Satellite Leads across all school levels, supporting sites on both short-term and long-term assignments. They must be highly flexible and able to adapt quickly to the varying schedules, routines, and operational needs of each school. They are responsible for the daily food-service operations at their daily assigned school, ensuring high-quality, compliant meal service that reflects the District's Food Services philosophy and Wellness Policy. The role prepares meals according to menus and standardized recipes; utilizes back of house software; maintains accurate production, inventory, ordering, and point-of-sale records; and ensures proper food rotation, labeling, storage, and sanitation. The KSL operates and maintains food-service equipment, completes required temperature logs, and follows all HACCP, ServSafe, and safety standards. This position provides on-the-job training and daily direction to Food Service Assistants, collaborates with school staff and administrators, and fosters an inclusive environment for students, staff, families, and the school community. Responsibilities: * Ensures timely preparation of meals according to the planned menu and prescribed recipes, including proper reheating of main courses, side dishes, and salad bar preparation according to the BVSD FS Department Standard Operating Procedures. * Understand and communicate the BVSD Food Services Program philosophy and inform FS staff and the school community of the District Wellness Policy, meals, food sources, recipes, and overall Food Services program goals on a daily basis. * Maintains accurate inputting of orders, receiving, inventory and inputting of production and meal count data using back of house software, as required for compliance with the National School Lunch Program and other school meal programs. * Maintain cleanliness and sanitation of all kitchen, cafeteria, and storage areas, including walk-ins, refrigeration, freezers, dry storage, and site offices, and end-of-day cleaning and shutdown. * Record and maintain temperature logs for equipment, food production and food transport, as outlined in the BVSD FS Standard Operating Procedures. Comply with federal, state, and district regulations and policies including, but not limited to, HACCP, ServSafe, safety and sanitation. Read and post the Food Service newsletter, run student allergen reports, and follow established procedures for preparing and serving meals to students with allergies. * Ensure freshness of prepared items by implementing proper rotation of food items prepared, properly wrapping and labeling prepared food items, and preparing only the amounts of food items as assigned. * Lead meal service periods at the assigned school site. Provide service in a server or cashier capacity, following menu instructions, portion sizes, and proper equipment use. Participates in special events such as Rainbow Days and tastings and promotes student meal participation. * Maintain efficient and smooth flow of service and work closely with coworkers to assure that students, staff and faculty have a pleasurable dining experience, and that all students are provided with a meal in compliance with USDA Guidelines. * Maintain accurate reporting of sales transactions, account balances, collection of funds, and preparation of daily deposit slips, daily reports and deposits for bank pickups using point of sale software. * Use and maintain institutional food service equipment, including ovens, steamers, and commercial dishwashers. Communicate with the Food Service District Manager regarding needed repairs and equipment maintenance. Maintains kitchen equipment per department SOPs. * Foster district commitment to excellence and equity by ensuring that employees and students are valued, respected and provided a positive work/learning environment. * Provide on-the-job training for all kitchen staff, direct the daily work of Food Service Assistants (FSAs) in the assigned kitchen, and participate in training new Kitchen Satellite Leads. * Establish positive relations with internal and external customers, including students, staff, and school administration, parents, and community members. * Perform other duties as assigned. Qualifications: Required: * High School diploma or equivalent. * Minimum of one year experience in: Food Service Work * Must be able to travel to any of the schools within BVSD throughout the day * Completed and submitted BVSD online application. * Communicate (read, write, and speak) in English, must pass English component of interview process. * Must pass post offer physical. * Must pass Math Test at entry. * Must pass FS Online Training Assessment by completion of probationary period. * Must proficiently operate kitchen equipment upon hire. * Must have working knowledge of back of house software inventory and production module within 3 months of hire. * Must have working knowledge of QSP Point of Sale software within 3 months of hire. * Ability to lift 50 lbs. on a frequent basis. * Must complete mandatory district and department training within 3 months of hire, and annually thereafter. Preferred: * Minimum of three years experience in: Food Services. * Intermediate skills: personal computing, keyboarding and word processing; critical thinking and problem solving skills. * Understand and follow all HACCP Standard Operating Procedures. Salary Information: Salary Placement varies according to experience and education. * Pay range listed above is for employees newly hired to BVSD or current BVSD employees that are new to the employee group (existing employees currently in this unit please refer to the pay range on the appropriate salary schedule). BVSD engages in a salary placement process vs. a salary negotiation process. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience and education. All salaries are set by Human Resources based on a review of qualifications compared to the requirements on the job description; therefore listing all related education and experience on your application is recommended. Application and Selection Procedure: * External Candidates: Apply on-line at jobs.bvsd * Current BVSD Employees: Must apply through the INFOR portal * If you do not have internet access, a computer is available in the Human Resources Division, Education Center, 6500 E. Arapahoe, Boulder, Colorado. * Applications are reviewed to match candidates with position qualifications, with a limited number selected for interviews. For the final selection, employment is contingent upon successful completion of the post-offer screening process, including a background check and possible medical examination. Benefits & Eligibility: Boulder Valley School District is proud to offer eligible employees excellent benefits which may include: * Free high-quality Health and Dental Coverage * Vision Coverage * Supplemental Life Insurance * Employee Assistance Program * Personalized Benefits * Identity Theft Protection * Flexible Spending Plans * Retirement Savings Plans * EcoPass Please see our Benefits Page for information on the benefits we offer and eligibility information. The Boulder Valley School District is an equal opportunity educational institution and does not unlawfully discriminate on the basis of race, color, ethnicity, sex, gender identity/expression, national origin, creed, religion, age, sexual orientation, disability or veteran status in admission or access to, and treatment and employment in its educational programs or activities. Inquiries or complaints: BVSD Legal Counsel - ************; Office for Civil Rights - ********************************************************
    $23.4-29.2 hourly 12d ago

Learn more about shift leader jobs

How much does a shift leader earn in Aurora, CO?

The average shift leader in Aurora, CO earns between $25,000 and $43,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Aurora, CO

$33,000

What are the biggest employers of Shift Leaders in Aurora, CO?

The biggest employers of Shift Leaders in Aurora, CO are:
  1. Birdcall
  2. Tokyo Joe's
  3. Taco Bell
  4. Five Guys
  5. Sexy Pizza
  6. Panda Express
  7. Walgreens
  8. Jersey Mike's Subs
  9. MAD Greens
  10. Chick-fil-A
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