General Manager
Shift manager job in Palm Desert, CA
The GM oversees all operations at the DSRT Surf Lagoon, including revenue, expenses, regulatory and fiscal management, and overall guest experience. This role entails managing both aquatic and land-based operations, overseeing finance, marketing, human resources, and facilities. The GM collaborates with other stakeholders to maintain smooth operations and uphold exceptional guest satisfaction. Essential qualifications include proficiency in financial reporting, P&L analysis, and strategic capital investments. The GM drives the achievement of company goals and ensures alignment with the organization's vision and initiatives. Maintaining a deep knowledge of park events and amenities is crucial for optimizing guest experience. Strong communication skills, both written and verbal, are essential. The GM is accountable for developing an executive team and fostering the growth of all staff. Collaborating with Beach Street Operations, the GM focuses on efficiency, long-term ROI, customer service excellence, and cultivating a top-tier team.
Responsibilities include, but not limited to:
Direct, implement, and oversee DSRT Surf lagoon operations to ensure compliance with SOPs, safety regulations, and local laws, enhancing service, safety, quality, and guest service.
Collaborate with Beach Street Operations and on-site teams to establish short-term objectives, long-range goals, budgets, pricing strategies, policies, and operational and marketing plans for DSRT Surf.
Lead and inspire management staff through effective motivation and leveraging individual strengths to maximize guest satisfaction and productivity. Foster positive team member relations through effective delegation, maintaining high morale, upholding operational standards, and executing performance management processes.
Review financial and non-financial reports, and devise solutions for improvement. Take corrective action to address deviations from approved budgets and safety standards.
Oversee the organization's budgeting process, financial controls, and reporting, ensuring adequate funding aligns with company mission and customer experience expectations. Review financial performance across all operations, aligning activities with company objectives, and implementing corrective measures for suboptimal performance.
Cultivate and maintain positive relationships with DSRT Surf partners, employees, vendors, customers, government agencies, and the local community. Engage regularly with facility guests and patrons.
Collaborate closely with lodging, retail, and food & beverage concessionaires to ensure a seamless guest experience.
Negotiate potential partnerships and contracts with outside vendors and or partners.
Oversee site safety and communicate all incidents including rescues, injuries, workers' compensation, and water-related illnesses to senior management, legal, and risk management/insurance entities.
Administer and ensure adherence to all DSRT Surf and Beach Street rules, regulations, processes, and policies.
Perform additional duties as required by the Beach Street Operations.
Experience and Qualifications
7 to 10 years of guest service management experience, including financial oversight of business operations. Experience in Water or Surf attraction management is advantageous.
Bachelor's Degree or equivalent education/experience preferred.
Proficiency in project accounting, scheduling, budgeting, document management, contract management, and cost forecasting.
Outstanding interpersonal and communication skills, both verbal and written.
Strong leadership abilities including critical thinking and problem-solving capabilities.
Effective handling of internal and external customers with diplomacy to resolve conflicts and gather accurate information.
Deep understanding of marketing principles relevant to lifestyle-oriented venues.
Experience working in technology-forward settings, integrating digital platforms, applications, and systems to support venue operations.
Preferred experience in surfing and other water sports activities (not required).
Familiarity with local, state, and federal water safety and health regulations is beneficial.
Proficiency with Microsoft Windows and Excel is essential.
Availability for a flexible schedule, including mornings, evenings, weekends, and holidays.
Personal Attributes
Integrity, accountability and honesty
Excited and enthusiastic outlook on work as it pertains to guests and DSRT Surf
Optimism and energy for the company and its future
An open and collaborative nature
Thrives on challenges and hard work, responding effectively even in situations with limited information.
Willing to take decisive action and stand by their decisions, even if they are not universally supported.
A high degree of self-awareness of one's own personal style, strengths and weaknesses and motivational triggers.
Stoke
Working Conditions / Physical requirements (if applicable)
Ability to understand guests' service needs & requests.
Ability to acknowledge guests' requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
Ability to sit, walk, and stand continuously.
Ability to Lift / carry 25 lbs (frequently) and 50 lbs (occasionally.)
Ability to work outdoors partially.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not an exhaustive list of all the job functions that the General Manager may be asked to perform from time to time with various staff.
How to Apply
Please send cover letter, resume and cover letter to ******************. Zoom interviews will be conducted on a re-occurring basis until the best suitable candidate has been identified.
Compensation
Compensation to be determined based upon prior experience and assigned roles / responsibilities.
Additional Resources
· Beach Street Development website: **********************
· DSRT Surf project website: ****************
· Discover Palm Desert website: ******************************
Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to be able to perform essential functions.
Diversity creates a healthier atmosphere. Equal Opportunity Employer
Store Manager, Cabazon Outlet
Shift manager job in Cabazon, CA
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Director of Dining Services
Shift manager job in Rancho Mirage, CA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
College degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Taste or smell
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.
Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.
Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.
Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience.
Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
#ZR-CT
Auto-ApplyShift Leader
Shift manager job in Indio, CA
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
Shift Leader
Shift manager job in Indio, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
Shift Leader
Shift manager job in Indio, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Shift manager job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
Shift Leader
Shift manager job in Palm Desert, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
Shift Supervisor
Shift manager job in Indio, CA
Brand summary: In 1959, Bill Larson opened the first Round Table Pizza in Menlo Park, California. He envisioned a gathering place where you could “share a little pizza with someone you love.” Bill believed in using gold-standard ingredients and time-honored recipes to boldly bake hand-crafted pizza worth sharing. Today, we pay homage to Bill's vision by continuing to use only superior ingredients in our pizzas, along with many of his original recipes. At the same time, we are refreshing our brand look - from the logo to the store design itself - to better reflect the extraordinary pizza we bake, and the dreams of our founder.
Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We have a supervisory level opportunity for someone who has 1 to 2 years of restaurant experience (preferably with pizza) and the ability to work evenings, weekends, holidays, and some possible overtime.
Our ideal candidate would enjoy working independently or with a small team and be able to multitask between different positions such as: taking phone orders, making and cutting pizzas, cleaning, organizing, bussing tables, and responding to the immediate needs of our customers.
Shift Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Benefits:
Potential for daily tips when working the cash register
A Positive working environment
Employee discount on food during breaks and when not working
At Round Table, you'll be a part of a team that is working to cultivate an amazing experience for our customers and our employees. If that sounds like something you would like to be a part of, apply today.
F&B Shift Manager
Shift manager job in Coachella, CA
Full-time Description
The F&B Shift Manager works to ensure a positive experience for guests by overseeing all aspects of the dining experience. They assist with the execution of daily restaurant operations at the Seven Feathers Restaurant, Ayily Bar and Menyikish Bar & Grill through training, supervision and team building. This position is well-educated on the policies and expectations of the company, exemplifying these standards for the Food & Beverage Team Members and setting them up for success in their positions.
Responsibilities
· In conjunction with the F&B Shift Manager team, supports the F&B Manager and Director in the successful implementation and reinforcement of existing and/or new departmental processes and procedures
· Acts at all times with integrity, confidentiality, and honesty, promoting the company culture and values
· Facilitates a positive environment and supports a safe and productive workplace
· Trains new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve guests
· Ensures all Team Members have a firm understanding of company policy, especially regarding standards of appearance, schedule changes, proper call-in procedures, the attendance policy, and standards of conduct
· Completes and issues records or discussion or written corrective action
· Completes payroll responsibilities as needed
· Completes and issues evaluations timely and in accordance with the Handbook
· Monitors and supervises the timely arrival of scheduled Team Members, remains aware of unforeseen challenges like scheduling conflicts and takes any necessary actions to ensure the business is adequately staffed
· Establishes tasks for Team Members to ensure a clean workplace, including stocking supplies and maintaining clean restrooms and public spaces
· Recognizes outstanding Team Members for exemplary work and celebrates those that are professional and go above and beyond
· Addresses guest concerns in reference to food & beverage, their experience, or Team Member interactions
· Actively seeks to resolve any concerns while adhering to the company policy and standards of behavior
Skills/Abilities
· Proven leadership and experience managing a diverse team
· Must be able to work effectively independently and as part of a team
· Must be able to properly and accurately assess situations quickly while adhering to company policies
· Must be able to use company systems and software, as well as the ability to troubleshoot common software problems
· Must be effective in prioritizing daily tasks while accounting for unforeseen challenges
· Must be able to fill in when there is a staffing shortage or no one available to break a Team Member
Must have open availability to include weekends, holidays, and all shifts
Requirements
Qualifications/Education/Experience
· Must have a high school diploma or equivalent
· Must have a minimum of 3 years of experience in an F&B management role
· Casino experience is preferred
· Must have and maintain a valid Food Handlers Certification and Responsible Beverage Server Certification
· Must be able and willing to obtain a ServSafe Manager Certification within 30 days of employment
Physical Demands/Work Environment
· Ability to work in the standing position for hours at a time
· Ability to complete sedentary work as needed
· Light work exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently
· Occasional bending, crouching, squatting, balancing, reaching above head, reaching above shoulder, and twisting at waist
· Manages stress appropriately
· Makes decisions under pressure
· Manages anger/fear/hostility/violence of others appropriately
· Regular multi-tasking
Note
This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.
If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.
Key Employee
This position requires a background, finance, and drug screening. You will be required to provide two years' worth of tax returns, 12 months of bank statements, and have no felony or theft in your criminal history. If any of the gaming requirements are not met, it will result in the applicant being denied a gaming license.
Indian Preference Policy
Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.
Equal Opportunity Employer
Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.
Cage Shift Manager
Shift manager job in Twentynine Palms, CA
Job Details Twentynine Palms, CA Full Time ManagementDescription
This position is responsible for the operation of all Cage activity during the shift. Responsible and accountable for Cage main bank and for balancing casino Cage at end of shift. Responsibilities include function of cashier when necessary. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.
Responsible for the operational functions of a department with direct emphasis on policy and procedures compliance, cash control, and protection of assets.
Maintain security and accountability of company funds located in the Cage during shift.
Assist customers and employees.
Balance Casino Cage.
Control Cage Main Bank.
Prepare daily reports.
Safeguard assets.
Handle customer inquiries and complaints.
Supervise Cage Supervisors, Main Bankers and CSR to ensure their compliance with policies and procedures.
Key control for Cage and Gaming Commission.
Conduct the investigation of any window overages or shortages and make the necessary corrections and forward a report to the Cage Manager summarizing the results of the investigation.
Maintain excellent communications with all Directors and Supervisors.
Implements approved departmental policies and procedures.
Prepare necessary data for the budget in area of responsibility.
Keep abreast of competitive changes including industry trends and local competitive set.
Develop, maintain and nurture a positive work environment.
Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
Help coordinate and supervise training, assignments and development of subordinates.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Able to make difficult decision in a fair and honest manner.
Strong verbal and written communication skills.
Perform any other duties that may be assigned from time to time.
SUPERVISORY RESPONSIBILITIES:
Supervise directly and indirectly all employees of the Cage Department. Adhere to the Tribal organization's policies, procedures and applicable laws.
Responsible for the overall direction, coordination, and evaluation of this unit.
Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):
High School Degree (or GED)
Two (2) years (or equivalent) supervisory experience.
One (2) year Cage Supervisory experience preferred.
Must be able to operate a 10-key calculator.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
Must be 21 years of age or older.
Must pass periodic random drug screens.
Must be able to pass background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Multiple locations.
Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
Must be available for emergency calls 24/7.
Must be available to work weekend and holidays.
Some enterprises are gaming facilities.
Some enterprises are not a smoke-free environment.
Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
INDIAN PREFERENCE ACT:
The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:
1. Tribal Members
2. Other Native Americans
3. All other ethnic groups
Shift Leader
Shift manager job in Rancho Mirage, CA
Akash Management, LLC is a restaurant leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age
Must have High school diploma or equivalent
Must have the ability to lift and/or move up to 40 lbs. comfortably
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant
Job Type:
Full-time or Part-time with flexible scheduling
Shift Leader
Shift manager job in Hemet, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
Assistant Manager - Village West
Shift manager job in Hemet, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $21.30 - $29.30 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Shift Leader
Shift manager job in Cathedral City, CA
Job Description
SHIFT LEADER! The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
Shift Supervisors - San Jacinto
Shift manager job in San Jacinto, CA
About Us
JOIN OUR SHIFT SUPERVISOR TEAM IN SAN JACINTO, CALIFORNIA
BETTER BUZZ COFFEE is opening soon in SAN JACINTO, CALIFORNIA!!
Better Buzz Coffee is seeking SHIFT SUPERVISORS to help us open our newest location!
Better Buzz Coffee
1580 S. San Jacinto Ave
San Jacinto, CA. 92583
*****************************
Pay range: $17.50 - $20.00/hr. Once the store opens to the public, you will then be part of a tip pool.
Our tips have been historically averaging between $4 - $5/hour.
If hired, we will train you in a nearby location.
We are looking for people to work at least 28 hours and up to 34+ hours per week. The higher pay range is for our new supervisors that are able to be scheduled 34+ hours/week.
Life's BETTER with you on our team! Help us create a
BUZZ
that is felt, seen, heard & remembered. We inspire our guests to rise early, dream big & have fun!
We are always pushing forward, growing & improving to ensure we are the absolute best we can
bee
for our guests & teams!
Better Buzz Coffee is a local USDA Organic Certified Coffee Roaster with multiple current locations and growing. We source and roast all our coffees and we are dedicated to our purpose of providing the Better Buzz experience by fueling each day with exceptional coffee and food in an inspiring environment.
Perks:
Work with like - minded coffee enthusiasts
Opportunities for career growth & clear pathway for development
35% retail, food & drink discount
Free drinks & food on shift
Dedicated training time with a certified training ambassador
High energy environment
Responsibilities
Deliver the Better Buzz experience, fast and friendly service, with a community approach to coffee
Be knowledgeable and enthusiastic about coffee, tea, drink preparation, food items, and products
Prepare and serve beverages and food items consistently by adhering to all recipe standards
Help run smooth breaks, meal period and shifts
Assist with setup, cleanup, stock work, and special tasks
Maintain a clean and inviting store environment for guests and team members
Qualifications
Minimum of 1 year experience in fast paced food service/hospitality preferred
Previous fast paced coffee experience preferred
Prior supervisory experience preferred
Drive-Thru experience is preferred
Guest service focused, solution oriented
Ability to communicate clearly and professionally with guests and coworkers
Must be available to work 30 hours/week including weekends and holidays
Must be able to work 5 days of the week and 2 of the 3 busiest shifts
Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs
We encourage you to be different, be bold & be authentically you! Better Buzz will not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic. We value all our team members and strive to create an environment that is enjoyable & personally fulfilling.
Auto-ApplyRoad Runner Express Shift Lead - PART TIME
Shift manager job in San Jacinto, CA
The Shift Lead for the Roadrunner Express is responsible for overseeing the Clerks on the shift. The Shift Lead also acts as a Clerk during their shift when needed. The Shift Lead may be responsible for opening and closing responsibilities for store. The Shift Lead will be responsible for training new Clerks and providing overall assistance and supervision. This position is responsible for monitoring customer service levels and ensuring policies and procedures are followed.
This is a part-time position. Scheduled hours per week average 20 - 30 hours a week based on business needs.
DUTIES AND RESPONSIBILITIES
Although other duties may be assigned, the essential duties include the following:
Operates the Point-of-Sale system providing customer service at the register.
Provides training, development, coaching, and supervision to Clerks.
Oversees daily work of Clerks.
Assists store management in auditing.
Walks the store and ensures that all merchandise is stocked and displayed in a safe and attractive manner.
Handles cash management for the store, including closing out drawers, according to policy and procedure.
Familiar with and follows operating procedures.
Assists store management with maintaining quality brand image and standards.
Ensures high levels of customer service and provides resolution for customer disputes
EDUCATION/EXPERIENCE
High School Diploma or GED preferred
Six (6) months or more of retail experience
Six (6) months or more of previous customer service experience
Preferred previous supervisor or lead experience
Food Handler's Card or the ability to obtain a Food Handler's Card within 30 days of employment.
SKILLS
Ability to lead others using persuasive, non-confrontational traits
Demonstrates a willingness to solve customer disputes using a calm demeanor
Has the ability to learn new systems and train Clerks on systems
Introductory level computer skills
Supports store management goals for sales and customer service
BEHAVIOR
The vision, goals, and objectives of the Soboba Economic Development Corporation require the Shift Lead at Roadrunner Express to perform in both a professional and personable manner. The way the Shift Lead relates to fellow co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and fellow Team Member is a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation and Roadrunner Express is not accepted.
Other: Demonstrates a commitment to the cultural beliefs and values of the Soboba Economic Development Corporation and Roadrunner Express. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community.
REQUIRED
Current California Identification.
Ability to lift up to 45 pounds unassisted.
All applicants are required to complete the pre-screen Background Clearing and Drug Testing
Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg.
Auto-ApplyShift Leader
Shift manager job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
Shift Supervisor
Shift manager job in Cathedral City, CA
Brand summary: In 1959, Bill Larson opened the first Round Table Pizza in Menlo Park, California. He envisioned a gathering place where you could “share a little pizza with someone you love.” Bill believed in using gold-standard ingredients and time-honored recipes to boldly bake hand-crafted pizza worth sharing. Today, we pay homage to Bill's vision by continuing to use only superior ingredients in our pizzas, along with many of his original recipes. At the same time, we are refreshing our brand look - from the logo to the store design itself - to better reflect the extraordinary pizza we bake, and the dreams of our founder.
Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We have a supervisory level opportunity for someone who has 1 to 2 years of restaurant experience (preferably with pizza) and the ability to work evenings, weekends, holidays, and some possible overtime.
Our ideal candidate would enjoy working independently or with a small team and be able to multitask between different positions such as: taking phone orders, making and cutting pizzas, cleaning, organizing, bussing tables, and responding to the immediate needs of our customers.
Shift Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Benefits:
Potential for daily tips when working the cash register
A Positive working environment
Employee discount on food during breaks and when not working
At Round Table, you'll be a part of a team that is working to cultivate an amazing experience for our customers and our employees. If that sounds like something you would like to be a part of, apply today.
Cage Shift Supervisor
Shift manager job in San Jacinto, CA
Under the direction of the Cage Shift Manager, the Cage Shift Supervisor's role is to oversee the daily shift activities within the cage/main bank location(s) and monitors the performance of cage personnel. They are responsible for the protection of company assets by ensuring team members comply with all company policies, procedures, gaming regulations, internal controls and gaming-related federal laws. As part of the management team, the Cage Shift Supervisor must promote a positive work environment by encouraging teamwork, providing effective leadership, and demonstrating excellent guest service skills that are consistent with our “Soboba Service Standards.”
Duties/Responsibilities
Functions as a cashier in the cage, kiosk, and main bank facility. Based upon business demands, ability and experience.
Ensure all transactions are performed promptly and efficiently while applying positive communication, interpersonal and team skills with internal/external guests at all times.
Provides proper security, accountability, and control of all company assets (i.e., keys, currency, company funds) within an assigned cage, kiosk, and main bank facility.
Ensures compliance with policies and procedures, Gaming Commission regulations, and Internal Controls.
Complete all required forms, logs, and reports for transactions.
Accountable for counting, verifying, and documenting all monies and revenue both in and out of the cage, kiosk and main bank.
Counts and records all tip reporting in accordance with the T.R.D.A. for all casino team members receiving tips.
Drive a company vehicle between Casino, Country Club and Roadrunner Express
Prepares and processes all bank deposits and exchanges.
Approve all check cashing and cash advance transactions.
Drop, fill, and reconcile automated currency dispensing units.
Process payouts of slot jackpots.
Process table games fills/credits.
Issue, redeem and approve markers for lines of credit.
Counts and prepares opening and closing cash inventories at the beginning and end of each shift.
Accurately counts and processes daily revenue.
Receives, verifies and documents daily slots/table games revenue from count team.
Complies with BSA/AML, MSB and OFAC regulations.
Provides training for newly hired or promoted cashiers.
Maintains excellent grooming and personal conduct according to Soboba Casino Standards.
Apply positive communication, interpersonal and leadership skills with internal/external guests at all times.
Ensure appropriate communication with Cash Operations Manager and other departmental leaders.
Investigate cashier discrepancies.
Direct the operation of the cage/main bank to be in accordance with established policies, procedures, and gaming regulations.
Must be self-directed, self-motivated and demonstrate initiative on a daily basis.
Monitor the overall day-to-day operations within the department.
Provide recognition for exceeding standards, reinforcement for meeting standards, corrective feedback, and performance management.
Other duties may be assigned at management's discretion.
Supervisory Responsibilities
Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Education/Qualifications
Must be 21 years of age, or older.
High school diploma or equivalent, required.
Minimum two (2) years handling large cash volume as a bank teller/casino cage experience, required.
Previous supervisory, lead cashier experience or combination of casino experience, preferred.
Currency machine repair experience a plus.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Basic computer skills required.
Must be able to provide evidence of eligibility to work in the United States of America
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Must have a valid California Driver's License.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
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