Director of Food and Beverage
Reporting: General Manager
About Sensei:
Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.
Based on Dr. Agus philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lanai, Hawaii in partnership with Four Seasons lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here.
Job Position Description:
Sensei Porcupine Creek is looking for an experienced and innovative Director of Food Beverage to be a part of the Retreats Executive Management Team. The Director will provide effective leadership and management for all outlets, staff, and aspects of the Food and Beverage operations and will ensure consistent quality and exceptional culinary experiences in a luxury setting for our esteemed guests. The Director will manage the food and beverage budget and forecasting, labor costs, operating expenses, vendor relations, inventory control, and revenue generation. The Director will work collaboratively with the food and beverage teams and culinary partners to create and implement cutting edge menus, wine lists, and amenities and deliver exceptional service experiences that represent the quality and expectations of the Sensei brand and mission.
Responsibilities:
Oversee the selection, training, development and evaluation of employees and managers in the Food & Beverage Division, ensuring superior quality in product and service is consistently delivered by a well-trained team of passionate professionals
Develop budgets, forecasts, and metrics to maximize profitability in the division and the hotel operations and maintain efficient financial management
Control labor and operating expenses through effective planning and budget strategies
Manage to annual budget and P&L goals in coordination with retreat and company financial objectives
Develop and implement policies for compliance, safety, and seamless operating standards
Ensure that all standards of cleanliness, safety and sanitation within the food and beverage facilities are maintained and regularly inspected
Work closely with the General Manager and other Division Heads to deliver extraordinary culinary experiences
Continually design and implement innovative products and practices that align with the company's culture, mission, and goals
Ensure the staff understands and consistently practices Sensei programs and services with regards to the culinary experience that reflect Sensei and Nobu standards
Develop and implement policies and procedures for all food and beverage operations and assure staff adheres to all SOPs and service protocols
Develop and implement ongoing service training programs for Front of the House food and beverage staff
Lead by example with the ability to mentor and inspire
Establish and communicate clear expectations aligned with the Sensei Culture and brand standards
Mentor and coach staff to ensure continued growth and effective succession planning
Maintain and demonstrate a strong commitment to ensure employees are well cared for in their daily work and that wellbeing activities and opportunities for growth are provided
Work with the Executive Chef to plan and implement creative and cutting-edge menus for all outlets and events
Evaluate and address guest comments and reviews regarding culinary outlet experiences, analyze root causes and create resolution and mitigation strategies
Be knowledgeable of existing and emerging health and safety protocols associated with COVID-19 and how they apply to our staff management and business practices
Understand the Sensei mission, philosophy and brand standards and develop a team culture around the core company mission
Maintain and monitor execution and follow-though of agreed upon daily, weekly, monthly, and quarterly communication meetings and resulting action items and initiatives as directed by the General Manager
Be familiar with and proficient in the Sensei technology used on-site
Traits We Value
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
Resourceful and adaptable
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Compensation & Benefits
Competitive salary and benefits package
Benefits commensurate with company policy for position
Medical, dental, and vision insurance
401k and FSA plans
Subsidized gym membership
Cell phone bill reimbursement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report
Qualifications
Qualifications:
Minimum 5 years' experience as a Food and Beverage Manager in a luxury hospitality setting
Experienced in opening a luxury resort
Proven ability to develop and effectively manage budgets, forecasts and P&Ls
Strong organizational, computer and leadership skills with attention to detail
Ability to meet the demands and deadlines and to be efficient and productive in a dynamic environment
Familiar and comfortable with technology and applications such as Excel, Word, Asana, Slack
Excellent written and verbal communication skills
Provide supportive clear direction with an ability to analyze and problem solve while remaining curious and engaging people warmly and openly
Ability to recruit, retain, develop, motivate, and inspire a team
Strong personal commitment to wellness and motivated to live the Sensei Way
Discerning attention to detail and dedication to brand presentation
Performs additional duties as requested by manager
Must have valid authorization to work in the U.S.
Physical Requirements
While performing duties of this job, the employee is required to stand, walk, sit, and lift
Ability to work flexible schedules including holidays, weekends, and evenings
Ability to work in indoor and outdoor environments in a range of weather conditions
$79k-119k yearly est. 18d ago
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Retail Associate Manager HEMET | W Stetson Ave All in Avg. $30
Imobile 4.8
Shift manager job in Hemet, CA
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$44k-77k yearly est. 45d ago
Shift Leader
Rubio's Restaurant Group 4.1
Shift manager job in Palm Springs, CA
Part-time Description
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
Essential Job Duties
Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required.
Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.
Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.
Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.
Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards.
Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.
Assists in completion of periodic operational paperwork as prescribed by Management.
Participates in development of self by attending ongoing classroom and online training.
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements
Job Qualifications
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
Major Business/Professional Contacts
The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
Salary Description $20.80-$22.30
$31k-40k yearly est. 60d+ ago
Shift Leader
8836 Arby's
Shift manager job in Indio, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
ShiftManager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$31k-42k yearly est. 2d ago
Shift Leader
1019-Dave's Hot Chicken-Indio
Shift manager job in Indio, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$31k-42k yearly est. 26d ago
Restaurant Manager
Sizzler 4.1
Shift manager job in Banning, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Training & development
Vision insurance
Qualifications:
Service and Hospitality is #1
Passion to Serve Others
Must be Reliable and Punctual
Be Team-Oriented
Be Multi-Tasking
Have Organizational Skills
Have Excellent Communication Skills
Ability to Thrive in the Fast-Paced Environment
Have Positive Attitude
Have Professional Appearance and meet Company Grooming Standards
Food experience preferred, but not required
Responsibilities, Knowledge, Skills and Abilities
Maintain Guest satisfaction by interacting with Guest. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
Accomplish and maintain the highest quality of food, beverage and services
Oversee food presentation, kitchen procedures and other food and service related areas
Manage Food and Labor costs.
Must set and meet sales goals, weekly inventories, monthly budgets, etc.
Assumes responsibility for the day to day operations of the restaurant to ensure efficiency and profitability
Follow systems, policies and to provide guidance and implement changes to ensure quality standards
Communicate daily to all employees any special instructions, shift meetings, promotions, etc.
Coordinates departmental responsibilities, trains all employees.
Delegate the appropriate tasks and manage staff workloads.
Follow guidelines for operational readiness, follow management flow patterns and check lists
Must adapt to different personalities of Guests, vendors and coworkers without losing focus. Must possess high professional ethics.
Must have cooperative and consistent levels of communication with BOH, FOH and management. Must understand instructions, read written company memos and communicate with little or no additional direction.
Ensure that all equipment is kept clean and in excellent working conditions through personal inspection and by following the restaurants preventive maintenance program.
40 - 45 hour / 5 day work week
12 week Training Program
Free On-Shift Meals
Paid On-Duty Meal Periods (after completion of training)
$51k-71k yearly est. 1d ago
Director of Food and Beverage - DT Palm Springs
Coury Hospitality 3.5
Shift manager job in Cathedral City, CA
Director of Food and Beverage - DoubleTree by Hilton Hotel Golf Resort Palm Springs Why Work at DoubleTree by Hilton Hotel Golf Resort Palm Springs? Set against the stunning backdrop of the San Jacinto Mountains, DoubleTree by Hilton Hotel Golf Resort Palm Springs is a destination where hospitality, relaxation, and exceptional service come together. Our resort features an 18-hole championship golf course, full-service dining, and vibrant bar experiences that make every stay memorable. Team members thrive in a supportive, guest-focused environment where growth and collaboration are at the heart of everything we do.
About Us
At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property we manage offers a unique and exceptional guest experience.
POSITION SUMMARY:
The Director of Food and Beverage support in promoting, managing, and coordinating the hotel's daily food and beverage operations. This position assists in developing, implementing and communicating company policies, standards, practices, and strategies that help drive customer (guest, employee, owner) satisfaction while meeting/exceeding financial goals.
PRIMARY JOB FUNCTIONS:
• Directs day-to-day operations for all restaurant outlets, bars, room service, beverage programming, events, activations, and purchasing operations.
• Works closely with the Sales team to ensure group F&B and Catering commitments are set for success. Actively participates in BEO and resume meetings.
• Analyzes customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Works with Marketing to promote the Food and Beverage outlets; works with Chef to develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to drive revenue and covers.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Implements and manages all company programs to ensure compliance with the SOPs and to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Reviews guest satisfaction scores and works towards service of excellence. Creates specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Ensure department Managers are following staffing models in accordance with business levels and productivity standards.
• Assists with F&B training and compliance, including Food and Beverage certifications, Service Recovery, creating service “wow's” and opportunities to upsell and cross-sell.
• Actively participates in the selection, onboarding, and development of the department's new Curators.
• Ensures the hotel is meeting all quality standards, including customer service, health/sanitation, safety and security/loss prevention.
JOB REQUIREMENTS
• Excellent interpersonal skills demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.
• The ability to demonstrate leadership and a professional image to associates and guests.
• Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals.
• Able to work variable schedules, including holidays, weekends and alternate shifts.
• Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Ability to manage difficult guest situations; responds promptly to guest needs.
• Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• The ability to foster commitment, team spirit and trust.
QUALIFICATIONS
Must be 21 years of age or older.
Knowledgeable of bar operations, beverage recipes, wine service, and food pairings.
Bachelor's degree preferred, + 5 years of direct experience, or equivalent combination of education and experience.
Must possess SERVSAFE manager certification or be able to obtain it within 120 days of hire.
Working knowledge of Micros, Microsoft Office products including Word, Excel, and Outlook; Hotel Effectiveness a plus.
Math, cash handling, and POS/register operation skills.
EXPERIENCE:
Hospitality or resort food and beverage experience strongly preferred.
PHYSICAL DEMANDS:
Ability to stand and move quickly for extended periods (4+ hours).
Ability to lift, balance, and carry up to 30 lbs.
Fast-paced mobility between bar, dining areas, and kitchen.
Ability to set up and break down bar equipment and supplies.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
Closed-toe, non-canvas, non-skid soled shoes.
Ready to Join Us?
Turn your leadership, bar expertise, and passion for hospitality into moments that matter.Apply today and join DoubleTree by Hilton Hotel Golf Resort Palm Springs, where your dedication makes a real difference.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Privacy Notice:
Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.
$81k-112k yearly est. 14d ago
Shift Leader
6039 Arby's
Shift manager job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
ShiftManager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$31k-43k yearly est. 25d ago
Shift Leader
1075-Dave's Hot Chicken-Palm Desert
Shift manager job in Palm Desert, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$31k-43k yearly est. 18d ago
Shift Supervisor
Round Table Pizza
Shift manager job in Indio, CA
Brand summary: In 1959, Bill Larson opened the first Round Table Pizza in Menlo Park, California. He envisioned a gathering place where you could “share a little pizza with someone you love.” Bill believed in using gold-standard ingredients and time-honored recipes to boldly bake hand-crafted pizza worth sharing. Today, we pay homage to Bill's vision by continuing to use only superior ingredients in our pizzas, along with many of his original recipes. At the same time, we are refreshing our brand look - from the logo to the store design itself - to better reflect the extraordinary pizza we bake, and the dreams of our founder.
Main Responsibilities of a ShiftManager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales managementShiftManager Job Description We have a supervisory level opportunity for someone who has 1 to 2 years of restaurant experience (preferably with pizza) and the ability to work evenings, weekends, holidays, and some possible overtime.
Our ideal candidate would enjoy working independently or with a small team and be able to multitask between different positions such as: taking phone orders, making and cutting pizzas, cleaning, organizing, bussing tables, and responding to the immediate needs of our customers.
ShiftManager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Benefits:
Potential for daily tips when working the cash register
A Positive working environment
Employee discount on food during breaks and when not working
At Round Table, you'll be a part of a team that is working to cultivate an amazing experience for our customers and our employees. If that sounds like something you would like to be a part of, apply today.
$33k-47k yearly est. 19d ago
Shift Leader
Luna Grill
Shift manager job in Palm Desert, CA
Join Our Team as a Shift Leader! Opportunities in California, Texas, and Arizona Are you ready to lead with heart and hustle? At Luna Grill, we're looking for energetic and hands-on Shift Leaders to inspire teams, deliver exceptional guest experiences, and keep our restaurants running smoothly. This is a great opportunity for those who love leading from the floor - not behind a desk.
Locations & Pay
California -LA • Orange County • San Diego • Inland Empire$16.50-$17.75/hr (up to $22.00/hr with tips)
Texas - Dallas/Fort Worth$13.00-$14.50/hr (up to $18.00/hr with tips)
Arizona - Mesa$15.15-$16.50/hr (up to $18.00/hr with tips)
Why You'll Love Luna Grill
We're not your typical restaurant gig - we're a people-first brand with real food and real opportunities.
Competitive Pay + Team Tip Pool
Free Healthy Shift Meals
On-Demand Pay via Dayforce
Flexible Scheduling
Recognition, Rewards & Referral Bonuses
Team Member Discounts
Career Growth & Development Opportunities
What You'll Do
As a Shift Leader, you'll set the tone for the shift - leading your team, creating great guest moments, and ensuring every shift runs like clockwork.
Lead by example while serving guests and supporting your team.
Act as Manager on Duty (MOD) handle daily operations, guest satisfaction, and team deployment.
Oversee front-of-house operations, ensuring a clean, efficient, and welcoming environment.
Deliver exceptional hospitality, resolve guest issues promptly, and make every visit a great experience.
Coach and motivate team members in real time to uphold Luna Grill's standards.
Support with inventory counts, shift recaps, and basic administrative tasks.
Collaborate with the kitchen team to maintain service flow and food quality.
Maintain compliance with all safety, sanitation, and labor policies.
What We're Looking For
We're looking for leaders who thrive in fast-paced, people-centered environments:
1-3 years of restaurant or guest service experience in a supervisory or leadership role required
Must be 18 years or older
Strong communicator and problem solver
Hands-on leader who leads by example
Excellent at multitasking, organizing, and coaching under pressure
Bilingual in English/Spanish a plus
Flexible to work nights, weekends, and holidays
Who We Are
We're Lunatics - devoted to maintaining high standards through culture, teamwork, and training.At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members.
Come grow with us - and help turn every meal into a moment worth remembering.
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
$16.5-17.8 hourly 41d ago
Shift Manager Hiring
Software Hiring Website
Shift manager job in Beaumont, CA
What We're Looking For:
We need a ShiftManager who can lead by example and keep the establishment running smoothly. Our ideal candidate is someone who:
✔️ Has a passion for hospitality and a keen eye for detail
✔️ Knows how to build and lead a strong, cohesive team
✔️ Stays calm and collected under pressure
✔️ Is organized, efficient, and solution-oriented
✔️ Communicates effectively with both staff and guests
What You'll Be Doing:
Leading your shift to ensure exceptional service and a smooth flow of operations
Supervising and supporting servers, bussers, bartenders, and kitchen staff
Handling guest concerns or feedback with professionalism and care
Monitoring service quality, cleanliness, and adherence to restaurant standards
Assisting with scheduling, training, and coaching team members
Overseeing cash handling, opening/closing procedures, and shift reports
Jumping in to help wherever needed-because teamwork makes the dream work!
What We Offer:
⭐ A leadership role in a locally loved establishment
⭐ Competitive pay and growth opportunities
⭐ A supportive, team-focused environment
⭐ The chance to make an impact and build your career in hospitality
If you have experience in restaurant management or supervisory roles and love creating amazing guest experiences, we'd love to talk to you!
$31k-47k yearly est. 60d+ ago
General Manager
Lucky Strike Entertainment 4.3
Shift manager job in Cathedral City, CA
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time.
Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it's way better).
ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a General Manager
GENERATE & MONITOR CENTER REVENUE
Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales. Review and control labor costs and other expenses.
BE AN OPERATIONAL PRO
Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team.
TRAIN YOUR TEAM
Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
REVIEW CENTER PERFORMANCE
Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly.
RALLY THE TROOPS
Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.
MAKE GUESTS PRIORITY #1
Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied.
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE
As a General Manager, you're a customer service pro who knows what it's like to work in a fast-paced environment and who thrives in that energy. You're highly attuned to the guest experience, accountable for your performance (and that of the teams you'll manage), and are a strong team player across the board. You're also an extraordinary problem-solver and trouble-shooter and have at least a few years of full service restaurant management experience under your belt.
DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team
5+ Years of Management Experience related to full service kitchen, bar, restaurant, and food service operations
Bachelor's Degree
Basic business math, accounting skills, and strong analytical/decision-making skills
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
Solid Communication Skills
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
#LI-FC1
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $75,000 to $85,000.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$75k-85k yearly Auto-Apply 40d ago
Shift Leader
1977 Wingstop
Shift manager job in Rancho Mirage, CA
Akash Management, LLC is a restaurant leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
ShiftManager Requirements
Must be 18 years of age
Must have High school diploma or equivalent
Must have the ability to lift and/or move up to 40 lbs. comfortably
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant
Job Type:
Full-time or Part-time with flexible scheduling
$32k-43k yearly est. 30d ago
Shift Leader
1031-Dave's Hot Chicken-Hemet
Shift manager job in Hemet, CA
Job Description
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$32k-43k yearly est. 27d ago
Shift Leader
PJ 5376 Twentynine Palms
Shift manager job in Twentynine Palms, CA
Job Description
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shiftmanagement.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
$31k-43k yearly est. 17d ago
Shift Leader
1042-Dave's Hot Chicken-Cathedral City
Shift manager job in Cathedral City, CA
Job Description
SHIFT LEADER! The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$32k-43k yearly est. 6d ago
Assistant Manager, Guest Experience (contract) | Desert Hills, Cabazon, CA.
Lululemon Athletica Inc.
Shift manager job in Cabazon, CA
State/Province/City: California City: Cabazon Business Unit: Store Back Apply Share * Facebook * X * Email Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers outstanding guest experience in line with company values and directives.
Core Responsibilities of the Job
Leadership and People Management
* Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
* Engage team members by helping them understand how their work supports the success of the store and of lululemon overall.
* Implement the Store Manager's People vision for the store and cascade to team members.
* Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
* Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins.
* Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance concerns.
* Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.
Guest Experience and Community
* Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
* Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
* Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests.
Operations, Product, and Strategy
* Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy).
* Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished.
* Open and close the store in accordance with the opening and closing procedures.
* Understand and adhere to people safety policies and procedures to maintain a safe work environment.
* Perform work in accordance with applicable policies, procedures, and laws or regulations.
Budget Responsibility
* Accountable for delegated aspects of controllable budget and labor hours
People Management
* Leadership role directly responsible for subset of store employees as delegated by Store Manager
What We Look For
* Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
* Integrity: Behaves in an honest, fair, and ethical manner
* Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
* Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
* Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
* Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
* Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
* Change Management Leadership: Leads others through change processes and uncertainty
* Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Job Requirements
Eligibility
* Must be legally authorized to work in the country in which the store is located
* Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
* Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Experience
* 1 year people management experience
* 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Job Assets (i.e., nice to have; not required)
* Education: High school diploma, GED, or equivalent
* Education: Bachelor's degree or equivalent
* Experience: 1 year retail or sales specific management experience
* Experience: 1 year recruiting, hiring, or training employees
Work Context (e.g., environment, interactions, physical)
* Work occurs in an environment with bright lights and loud music
* Work is accomplished as part of a team and also independently
* Work may involve managing conflict or mediating problems between others or deescalating guest issues
* Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
* Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
* Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
* Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
Compensation & Benefits Package
Base Pay Range: $25.03 - $33.87/hour, subject to minimum wage in the location
Target Bonus: 25%
Total Target Base Pay Range: $31.29 - $42.34/hour
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
* Extended health and dental benefits, and mental health plans
* Paid time off
* Savings and retirement plan matching
* Generous employee discount
* Fitness & yoga classes
* Parenthood top-up
* Extensive catalog of development course offerings
* People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
$25-33.9 hourly 60d+ ago
Assistant Manager ~ Cabazon
Brighton Collectibles 4.4
Shift manager job in Cabazon, CA
company information Our Mission: To create an unexpected, warm and wonderful shopping experience that exceeds our customers' expectations and inspires them to come back often. Why BRIGHTON? * We are an iconic and timeless women's accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers
* We're a respected and loved brand that's been in business for almost 50 years
* Stable, privately owned and a debt-free company
* We have a following of consumers who LOVE our brand!
information about the position
Employee Benefits:
Inclusive benefits package including 401(k), medical, dental, and vision
Competitive compensation and incentives
Monthly bonus structure and contest
Very generous employee discount
Requirements:
* Previous Assistant Manager or Key Holder with 2 years or more retail sales experience within a fashionable or luxury retail environment and with great references
* You're comfortable with social media navigating different sites interacting with customers to networking recruitment sites
* An entrepreneurial, proven leader with an incredible spirit and amazing style
* Customer-centric with a passion for making others feel special
Responsibilities:
* As Brighton's Retail Sales Assistant Manager, you will work with beautiful, hand-crafted products, an amazing team and loyal (and new) consumers that happen to LOVE our products!
* You will lead by example, the Brighton way - Create Magic!
* Help cultivate an environment of genuine customer connection
* Be passionate and knowledgeable about our product
* Take pride in providing every one of our customers and team members with phenomenal customer service
* Constantly network, recruit, hire & retain top talent
* Maintain a focus on excellent sales results And MORE!
$35k-42k yearly est. 60d+ ago
Cage Shift Supervisor
Soboba Casino 4.1
Shift manager job in San Jacinto, CA
Job Description
Under the direction of the Cage ShiftManager, the Cage Shift Supervisor's role is to oversee the daily shift activities within the cage/main bank location(s) and monitors the performance of cage personnel. They are responsible for the protection of company assets by ensuring team members comply with all company policies, procedures, gaming regulations, internal controls and gaming-related federal laws. As part of the management team, the Cage Shift Supervisor must promote a positive work environment by encouraging teamwork, providing effective leadership, and demonstrating excellent guest service skills that are consistent with our “Soboba Service Standards.”
Duties/Responsibilities
Functions as a cashier in the cage, kiosk, and main bank facility. Based upon business demands, ability and experience.
Ensure all transactions are performed promptly and efficiently while applying positive communication, interpersonal and team skills with internal/external guests at all times.
Provides proper security, accountability, and control of all company assets (i.e., keys, currency, company funds) within an assigned cage, kiosk, and main bank facility.
Ensures compliance with policies and procedures, Gaming Commission regulations, and Internal Controls.
Complete all required forms, logs, and reports for transactions.
Accountable for counting, verifying, and documenting all monies and revenue both in and out of the cage, kiosk and main bank.
Counts and records all tip reporting in accordance with the T.R.D.A. for all casino team members receiving tips.
Drive a company vehicle between Casino, Country Club and Roadrunner Express
Prepares and processes all bank deposits and exchanges.
Approve all check cashing and cash advance transactions.
Drop, fill, and reconcile automated currency dispensing units.
Process payouts of slot jackpots.
Process table games fills/credits.
Issue, redeem and approve markers for lines of credit.
Counts and prepares opening and closing cash inventories at the beginning and end of each shift.
Accurately counts and processes daily revenue.
Receives, verifies and documents daily slots/table games revenue from count team.
Complies with BSA/AML, MSB and OFAC regulations.
Provides training for newly hired or promoted cashiers.
Maintains excellent grooming and personal conduct according to Soboba Casino Standards.
Apply positive communication, interpersonal and leadership skills with internal/external guests at all times.
Ensure appropriate communication with Cash Operations Manager and other departmental leaders.
Investigate cashier discrepancies.
Direct the operation of the cage/main bank to be in accordance with established policies, procedures, and gaming regulations.
Must be self-directed, self-motivated and demonstrate initiative on a daily basis.
Monitor the overall day-to-day operations within the department.
Provide recognition for exceeding standards, reinforcement for meeting standards, corrective feedback, and performance management.
Other duties may be assigned at management's discretion.
Supervisory Responsibilities
Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Education/Qualifications
Must be 21 years of age, or older.
High school diploma or equivalent, required.
Minimum two (2) years handling large cash volume as a bank teller/casino cage experience, required.
Previous supervisory, lead cashier experience or combination of casino experience, preferred.
Currency machine repair experience a plus.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Basic computer skills required.
Must be able to provide evidence of eligibility to work in the United States of America
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Must have a valid California Driver's License.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
The average shift manager in Indio, CA earns between $26,000 and $57,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Indio, CA
$38,000
What are the biggest employers of Shift Managers in Indio, CA?
The biggest employers of Shift Managers in Indio, CA are: