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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Austin, TX

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
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  • Primary Shift Supervisor

    Bell County-Texas 3.4company rating

    Shift manager job in Killeen, TX

    Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. Fulfill all duties related to his/her assignment as directed by the Texas Juvenile Justice Department and the United States Department of Justice. This includes, but is not limited to, all policies in accordance with the Prison Rape Elimination Act (PREA), Texas Family Code, Bell County Employee Handbook, and Bell County Juvenile Services policies and procedures. Must have the ability to work with a diverse population. Conduct searches of persons and facilities as required to control contraband. Responsible for keeping the chain of command aware of any critical situations that may arise. Always maintain his/her appearance and appropriate professional behavior. Provides shift coverage as scheduled AND on an On-Call basis. Work a schedule that will involve working weekends, evenings, or nights (Shift Work). Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. Manages the daily operation of the assigned area of responsibility. Monitors intake procedures and report preparation procedures. Assist staff during any situation that requires the use of Handle with Care (the Department/program recognized physical restraint/behavior modification system) and the department approved behavior management program. Makes routine inspections of facility and equipment; informs maintenance of necessary repairs. Visually inspects all living areas, hallways, bathrooms, and workstations for needed repairs and safety concerns. Includes perimeter check. Inventories and procures cleaning, hygiene and clothing supplies for the residents. Reviews incident reports submitted by the staff. Provides on-the-job training assignments and assesses work of new employees. Ensure the facility is adequately staffed with supervision officers in accordance with TJJD standard. Actively supervise and provide feedback to Juvenile Supervision Officers to ensure a positive environment and overall safety of the assigned area of responsibility. Conducts visual observation of each juvenile referred to the facility to determine appropriateness for acceptance. Responsible for reviewing daily shift paperwork to ensure accuracy. May be moved to other positions within the department as necessary with or without notice. Performs other related duties as may be assigned by the Department Chain of Command to include but not limited to the Court, the Supervisor, Assistant Director, or Chief Juvenile Probation Officer/Director. Minimum Education and Experience Requirements: Two to four (2-4) year degree preferred but not required; be at least 21 years of age; have no disqualifying criminal history; have no criminal history unless TJJD has reviewed it and determined the person is not ineligible for certification due to the criminal history; have acquired a high school diploma or its equivalent never have had any type of certification revoked by TJJD; complete the training required by TAC§344; and pass the certification exam to be completed after employment. Other Qualifications: Regular attendance is essential. Incumbent must arrive at work on time, prepared to perform assigned duties and work assigned schedule. Incumbent must have the ability to work well with others. Incumbent must be able to perform the essential functions of the position without posing a direct threat to the health and safety of themselves and others. Must be able to effectively use computer software and data systems. Bell County will conduct background checks that will include a criminal background check and may include motor vehicle records, employment records or educational attainment. This job description is not intended to be all-inclusive. Individual positions may vary slightly in function and requirement. Physical Demands: Must possess the physical stamina to address potentially hostile or physically aggressive clients and/or assist staff during any situation that requires the use of Handle with Care (the Department/Program recognized physical restraint/behavior modification system) and the department approved behavior management program. Potential for driving long distances when providing transportation to youth in county vehicles. Individuals work mostly indoors and some outdoors. Indoor work is in a well-lighted, air-conditioned office or facility setting with lifting of light materials and equipment. Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis. Unavoidable Hazards (Work Environment): Involves routine and frequent exposure to: Potentially hostile or physically aggressive youth. Face to face contact with diverse populations Bright/dim light; Dusts and pollen. Potential for extreme noise levels Shift work Special Certifications and Licenses: Must possess and maintain a valid state driver's license with an acceptable driving history. Requires Juvenile Supervision Officer Certification to be obtained after employment. Requires TAC Cybersecurity Awareness Training to be completed after employment. Requires Handle with Care certification to obtained after employment. Requires CPR/First Aid Certification to be obtained after employment. Americans with Disabilities Act Compliance Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Additional Qualifications: Proposed Compensation: $30.29 - $30.29 Additional Recruiting Instruction: All current employees must also complete their application on the county website. The Background investigation Release Form and the Prison Rape Elimination Act Disclosure form which can be obtained at: ******************************************************************************************************** Work Shift: Office Hours (United States of America) Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.
    $30.3-30.3 hourly Auto-Apply 60d+ ago
  • Director, Food & Beverage

    Sh Hotels 4.1company rating

    Shift manager job in Austin, TX

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... * Natural. Nature guides everything we do. * Modern. Of the time, with an eye on the past and a foot in the future. * Conscious. Mindful of how our hotels are created and how our guests are treated. * Discovery. Explorations of surrounding locales. * Imperfect. Still evolving - we don't have all the answers. * Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Key Responsibilities… * Oversee all aspects of the Food & Beverage operations, including the restaurant, bar, and conference & events. * Develop and implement operational strategies to ensure the highest standards of food, service, and guest experience. * Lead team member recruitment for the launch of 1 Hotel Austin, training, and development to ensure high levels of performance and guest satisfaction. * Manage and mentor a team, fostering a culture of excellence and teamwork. * A strong presence on the floor, interacting with guests to ensure exceptional service standards. * Ensure compliance with health, safety, and hygiene regulations. * Develop and manage budgets, monitor financial performance, and implement cost control strategies. * Build and maintain relationships with suppliers, ensuring quality and consistency of ingredients. About you... * Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment. * Minimum of 6 years managing a high volume Food & Beverage operation with at least $20M in F&B revenue. * Prior experience opening a restaurant or hotel is preferred. * A post-secondary diploma or degree would be a plus. * An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. * Excels at communication, both verbal and written. * Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting mark-you belong here. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $59k-81k yearly est. 60d+ ago
  • Director, Food & Beverage

    Starwood Hotels

    Shift manager job in Austin, TX

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... Natural. Nature guides everything we do. Modern. Of the time, with an eye on the past and a foot in the future. Conscious. Mindful of how our hotels are created and how our guests are treated. Discovery. Explorations of surrounding locales. Imperfect. Still evolving - we don't have all the answers. Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Key Responsibilities… Oversee all aspects of the Food & Beverage operations, including the restaurant, bar, and conference & events. Develop and implement operational strategies to ensure the highest standards of food, service, and guest experience. Lead team member recruitment for the launch of 1 Hotel Austin, training, and development to ensure high levels of performance and guest satisfaction. Manage and mentor a team, fostering a culture of excellence and teamwork. A strong presence on the floor, interacting with guests to ensure exceptional service standards. Ensure compliance with health, safety, and hygiene regulations. Develop and manage budgets, monitor financial performance, and implement cost control strategies. Build and maintain relationships with suppliers, ensuring quality and consistency of ingredients. About you... Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment. Minimum of 6 years managing a high volume Food & Beverage operation with at least $20M in F&B revenue. Prior experience opening a restaurant or hotel is preferred. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Health & Wellness- Competitive Medical, Dental & Vision, and EAP program Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting mark-you belong here. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $59k-91k yearly est. Auto-Apply 60d+ ago
  • Director of Food and Beverage

    Invited

    Shift manager job in Austin, TX

    Director of Food and Beverage at The Hills Country Club | Premier Golf & Amenities in Austin, TX Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Director of Food & Beverage is responsible for the strategic leadership and seamless execution of all food and beverage operations across the club. This role partners with the General Manager and Executive Chef to uphold the highest standards of service and culinary excellence, ensuring that member experiences consistently exceed expectations. The Director plays a key role in driving operational efficiency and financial performance, including revenue growth and profitability, while fostering a culture of exceptional service. In this leadership role, the Director will oversee the entire front-of-house service teams, manage vendor relationships, and lead initiatives to enhance member satisfaction through innovative programming, pricing strategies, and promotion of club events. Additionally, the Director will ensure strict adherence to safety protocols, regulatory compliance, and club standards, positioning the club as a prestigious destination for members. By aligning operational practices with the club's strategic goals, the Director of Food & Beverage will contribute to the long-term success and reputation of the club. Day-to-Day: * Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance. * Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives. * Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations. * Work with the member committees to develop and implement member activities and events that enhance member engagement. * Interact professionally with members and guests, accommodating changes and last-minute requests as needed. * Develop aggressive sales, marketing, and net revenue plans for food & beverage, and oversee their successful implementation according to Invited budgeting and revenue guidelines. * Ensure expense control systems are in place, closely monitoring department expenses,including payroll-to-revenue ratio, and utilizing appropriate forecasting systems. * Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems. Ensure accuracy in hours worked and adherence to policies and procedures outlined in the Time Management Policy. * Ensure service recovery programs are effectively implemented, with staff trained to handle Member concerns. * Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between Member satisfaction, value, and retention. * Create an excellent work environment, focused on teamwork, mutual respect, and Member satisfaction while achieving the 3-steps of service and revenue objectives. * Develop employees for career advancement using performance reviews, cross-training, and developmental planning. * Administer appropriate compensation packages in line with labor laws and ensure comprehensive on-boarding for new hires. * Implement and execute training programs consistently to ensure staff deliver quality service and products. * Work closely with the Membership Director, Superintendent, Head Golf Professional, Event Sales Director, and Marketing to ensure alignment in all matters related to food & beverage operations. * Attend and lead department head meetings, food & beverage meetings, and hold regular service training sessions to ensure staff is well-informed and prepared. * Conduct daily line-ups to review events of the day and menu items with the service team. * Ensure all staff adheres to mandated policies and procedures, particularly the Time Management Policy, and that all labor-related processes are properly followed. * Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements. * Continuously monitor service operations, ensuring all aspects of the F&B department align with the club's standards and goals. * Oversee the food and beverage aspects in Private Events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations. About You Required * A high school diploma or equivalent. * A minimum of 5 years in Club management or related role within the Food & Beverage industry. Preferred * Bachelor's degree. * Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, ABC Certification, and CPR Certification. * Proven experience managing multi-million-dollar operations, with the ability to make financial decisions. Mistakes in expense allocation could significantly impact departmental profit and loss. * Strong experience handling highly confidential material such as member and employee data. * Knowledgeable in Service Training and Alcohol Management. * Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills. * Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $59k-91k yearly est. Auto-Apply 37d ago
  • DIRECTOR DINING SERVICES - Callaway House and The Castilian- Off Campus Housing- AUSTIN, TX

    Fresh Ideas 4.8company rating

    Shift manager job in Austin, TX

    Job Description Position Title: DIR, DINING SERVICES - Callaway House and The Castilian- Off Campus Housing- AUSTIN, TX Salary: $90,000-$100,000 Other Forms of Compensation: Free Meals, exceptional benefits, 401K Match, Paid Time Off Fresh Ideas Management is a dynamic food service management company that believes good food is a powerful thing. Food brings people together and food creates memories. Fresh Ideas encourages creativity by creating fun working environments for our teams! Our diverse teams enjoy a workplace where creativity, openness and innovation flow free and new, Fresh Ideas are encouraged. Our team-members are excited about creating delicious, unique and engaging dining experiences for our guests. Fresh Ideas offers a full benefits package, flexible schedules that respect one of our core values, work life balance, and ongoing training and development opportunities. This, along with our rapid growth, means accelerated promotion opportunities for every motivated Fresh Ideas team member! Job Summary FRESH IDEAS is hiring an energetic and growth minded DIRECTOR of DINING SERVICES to support TWO off-campus student dining locations: The Callaway House and The Castilian near the University of Texas in Austin. Working as a Director of Dining Services, you are responsible for overseeing day-to-day operations. You will manage and lead a team of associates. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. This is an exciting opportunity for a Food and Beverage Operator to work for the world's largest contract food services provider (COMPASS GROUP). Key Responsibilities: Maintain excellent relationships with customers, guests and client as well as other departments Work with the Chef and management team in creating menus and providing top quality food Oversee all P&L and budgeting as it pertains to the account Roll out new culinary programs Preferred Qualifications: BS, Hospitality or Culinary degree preferred Three to five years of foodservice operation experience High volume production and catering experience is essential Previous experience managing a budget Desire to learn and grow with a top notch foodservice company About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Associates at Fresh Ideas are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ******************************************************************************************* Fresh Ideas maintains a drug-free workplace.
    $33k-44k yearly est. 13d ago
  • Banquet Manager

    Resort Manager In Amelia Island, Florida

    Shift manager job in Austin, TX

    Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking a Banquet Manager for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 To ensure proper servicing of all Banquet Functions, to include proper set up of meeting and Banquet facilities by communicating effectively through supervisors to associates and handling guests requests on the floor. To support administrative functions of the Banquet Department. Responsibilities Responsible for the daily supervision and direction of the Banquet team. Ensure that Four Diamond standards and a consistent level of guest satisfaction are met. Sets priorities for all Banquet server associates; Reviews daily worksheet and assigns specific duties to each Banquet Server. Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met. Ensures appropriate execution of all banquet functions, overseeing all functions flow smoothly and trouble free. Maintain the cleanliness of the department (back hallway, meeting rooms and pre-function space.) Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided. Meets with Banquets daily to ensure that dress and personal hygiene requirements are met in accordance with department standards. Communicate all hotel, guest, and group information to Banquet associates on a daily basis. Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled. Ensures that cleanliness and order of all storage areas is maintained. Insures the proper use and storage of all Convention Services equipment. Establish preventative maintenance schedules for same equipment. Introduces himself to meeting/convention planner, as primary contact while group is in-house. Handles and delegates last-minute requests. Communicates changes and pertinent information to appropriate departments, which includes Convention Services, Culinary and Stewarding. Communicate effectively with other Banquet Managers, Captains, and Supervisors, passing along pertinent information in a timely manner. Initiates appropriate disciplinary action for servers who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook. Conducts monthly banquet server meetings. Assist with the creation of schedules and monitoring of Hotschedules. Assists with payroll and other procedures/ requests required by Finance. Assists with associate tracking and reporting, ensuring all hotel deadlines are met. Responsible for interviewing and selecting new Banquet server associates. Responsible for the successful on-boarding and continuous training of Banquet server associates. Effectively coach, counsel and discipline associates as needed. Complete and issue performance evaluations, as well as provide on-going coaching to Banquet server associates. Attend pertinent hotel and department meetings. Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences. Support a positive work environment of employee growth and development, interdepartmental teamwork, and exceptional customer service. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Qualifications Must have a minimum of two years of Food & Beverage supervisory experience, preferably in the hospitality industry, or participation in the Omni LID program. A sound understanding of banquet operations is required. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests Able to set priorities for the Banquet serving team and provide feedback to others that enhances performance. Prior experience managing schedules, payroll, service recovery and associate relations matters required. Must be service and detail oriented, possessing a friendly approachable demeanor and strong problem-solving skills, with a keen eye for detail Ability to work cohesively with co-workers both within and outside of your department Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone. Computer proficiency; with developed excel skills. Ability to compute accurate mathematical calculations Must be able to work a variety of shifts, including weekends and holidays. ENVIRONMENT & POSITION ANALYSIS: Lift, carry, and place objects weighing up to 30 lbs. and push/pull objects weighing up to 75 lbs. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting, lifting overhead and kneeling. TOOLS & EQUIPMENT: Desktop computer (Opera, Alice, Delphi, Meeting Matrix, Synergy, Microsoft Office, Kronos, Birchstreet), printer, telephone, copier, fax machine, two-way radio dispatch, scanner. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
    $37k-53k yearly est. Auto-Apply 4d ago
  • Shift Leader

    Mad Greens 3.8company rating

    Shift manager job in Cedar Park, TX

    About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! Responsibilities: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Requirements: Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Health insurance Life insurance 401(k) Referral program Employee discount
    $25k-30k yearly est. 60d+ ago
  • Manager Food Truck

    Austin Independent School District

    Shift manager job in Austin, TX

    Please click the link below on the bottom right for the job description. COMPENSATION: Duty Days: 197 Salary Range: Compensation Manual HELPFUL INFORMATION: Social Security Teacher Retirement Comprehensive Benefits Package Employee Discount Program Closing until filled The Austin Independent School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-44k yearly est. 60d+ ago
  • Bakery Shift Leader

    Sprinkles Cupcakes 4.3company rating

    Shift manager job in Austin, TX

    Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options including Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. Sprinkles is an equal opportunity employer
    $24k-31k yearly est. 10d ago
  • Residential Shift Supervisor-Patient Care

    Centre for Neuro Skills 4.1company rating

    Shift manager job in Austin, TX

    With traumatic brain injury, life changes in an instant. For us, the is no greater reward than easing human suffering and helping people put their lives back together. As a Residential Shift Supervisor-Patient Care you will play a critical role in transforming lives and helping individuals regain their independence and quality of life. At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment. Shift: Overnight Responsibilities The Residential Shift Supervisor - Patient Care supervises and supports Neuro Rehabilitation Specialists (NRS) in the administration of patient treatment programs. Work is full time and may be mornings, afternoons, evenings, overnights and/or split in this 24-hour/7-day per week residential facility. Work is primarily at the residential site but may also be at the clinic(s), and in the community. The residential site may be a home and/or an apartment complex which may have two stories; if two stories, the top story is accessible by one flight of stairs. Conducts rounds of patient houses to monitor, assist, offer advice, and handle any questions concerning patient programs or behavior. Reviews and remains current on all patient programs and progress. Prepares and presents NRS performance evaluations. Performs apartment receptionist duties as needed, i.e., during lunch, breaks, etc. Performs duties of NRS when staffing dictates. Generates janitorial, maintenance or safety requests. Periodically takes inventory of apartment contents. Periodically updates lists of patients' belongings. Transports patients as needed using own or company vehicle requiring transfer and driving abilities. Works in conjunction with CNS Residential Treatment Coordinators on patient programs. Provides for the safety of patients, visitors, staff and self when interacting with patients who may have behavioral outbursts. Performs toilet and chair transfers without assistance for patients up to 150 pounds. Qualifications Experience and Education Educational Background : High school graduation or G.E.D. required. Must be at least 18 years of age. Clear driving record. Completion of CNS Learn to Earn program preferred. Work Experience : Demonstrated knowledge and skill in the performance of NRS duties required. Experience in which potential administrative and supervisory competence has been demonstrated is required. Must have completed introductory period. Completion of CNS Learn to Earn program preferred. Benefits Package Includes: At CNS, we value our employees and offer a comprehensive benefits package to support your well-being and professional growth. Here are some of the benefits you can enjoy as a full-time staff member: Paid Time Off : Enjoy generous paid time off to relax and recharge. Extended Sick Leave : Take the time you need to recover with extended sick leave. Insurance : Access to PPO medical, dental, life, and vision insurance starting the 1st of the month after hire. Employment includes annual enrollment in One Medical (**************************** with telehealth also available through the company health plan. Paid Holidays : Celebrate with 9-10 paid holidays per year, including a floating personal observance day. 401(k) Plan : Plan for your future with our company matching 401(k) retirement savings plan. Professional License Reimbursement : Get reimbursed for your professional license fees. Continuing Education Assistance : Pursue further education with our continuing education assistance program. Daily Pay: access your earnings immediately after you complete your shift! LifeMart Benefits : As a valued member of our team, you have access to exclusive discounts and savings through LifeMart, a proprietary, members-only discount shopping website. LifeMart provides real savings on a wide range of products and services to help you manage everyday needs. Some of the benefits include: Travel : Discounts on flights, hotels, car rentals, and vacation packages. Tickets : Savings on movie tickets, theme parks, and other entertainment options. Electronics : Deals on the latest gadgets, computers, and home electronics. Family Care : Discounts on childcare, eldercare, and pet care services. Wellness : Savings on gym memberships, fitness equipment, and wellness programs. Home & Auto : Discounts on home improvement services, appliances, and auto care. Financial and Legal : Savings on financial planning, tax services, and legal assistance. Apparel : Deals on clothing, shoes, and accessories from top brands. Flowers & Gifts : Discounts on flowers, gift baskets, and other special occasion items. Restaurants and Dining : Savings on dining out at popular restaurants. Wisely Financial Services: As part of our comprehensive benefits package, we are pleased to offer access to Wisely's financial services. These services are designed to provide flexibility and control over your finances, helping you manage your money more effectively and achieve your financial goals. Here are some of the key services offered by Wisely: Early Direct Deposit : Opt-in to receive your paychecks early through direct deposit. Cashback Rewards : Earn cashback rewards on purchases at participating merchants, accessible through the my Wisely mobile app. Prepaid Debit Cards : Use Wisely's prepaid debit cards for everyday financial transactions. Call to Action Are you passionate about making a difference in people's lives? Join us at CNS and be part of a team that is dedicated to helping individuals with brain injuries find hope and independence. Apply now to become a Residential Shift Supervisor-Patient Care and start your journey with us today! I WANT IN! Apply Now!
    $26k-33k yearly est. Auto-Apply 33d ago
  • Catering Manager 4

    Sodexo S A

    Shift manager job in San Marcos, TX

    Role OverviewSodexo is seeking an experienced Catering Manager 4 for a potential sale at Texas State University, located in San Marcos, TX. The Catering Manager role is key to managing successful events on and off campus, as well as working with community and client partners. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. Incentives*Relocation is available. *What You'll Doidentify customer needs and expectations ensure that Sodexo and customer goals are aligned and met educate and develop rapport with clients and promote partnerships promote a customer/client centered culture that strives to exceed customer and client needs coordinate all unit catering initiatives to drive sales growth and track resultsmaintain and improve service level resulting in increased customer satisfaction ensure all HAACP standards are followeddemonstrate resourcefulness and quick responsiveness to client and customer requests What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringsolid organizational skillsexcellent leadership/team building skillsthe ability to handle catering at all levels from students to executivesprofessional demeanor is required Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of experience in catering, food production, or food service management or a related field
    $37k-54k yearly est. 3d ago
  • Banquets Manager

    Crescent Careers

    Shift manager job in Horseshoe Bay, TX

    BANQUETS MANAGER: OPERATIONS - FOOD & BEVERAGE Horseshoe Bay Resort is a premier, luxury destination nestled on the shores of Lake LBJ in the Central Texas Hill Country. We offer genuine Texas Hospitality across 17,000 acres, including championship golf and resort amenities. We are committed to Diversity, Equity, Inclusion, and Belonging. 💼 BENEFITS AND PERKS Health Insurance: Medical, Dental, and Vision plans. Financial & Wellness: 401k plan with employer match, Long and Short-term Disability, Critical Illness, and Accident Insurance, and Associate Relief Fund. Time Off: Paid vacation and paid holidays. Associate Housing: Subsidized housing and shuttle service. Compensation: Competitive pay with scheduled reviews and raises. Professional Growth: Manager in Training Program (MIT). Discounts: Retail and dining discounts at the Resort. Discounts at all Crescent Hotels & Resorts properties. Privileges: Limited access to some resort amenities (Golf, etc.), based on occupancy and business levels. Meals: Weekly meal subsidies. 📝 JOB SUMMARY The Banquets Manager assists in leading the property's Food & Beverage banquet operation, reporting to the Banquets Director. This role is responsible for the overall supervision, coordination, and execution of all banquet activities. Key goals include maximizing financial performance, ensuring exceptional customer service, managing staffing, and implementing strategies aligned with resort initiatives. 🔑 ESSENTIAL JOB FUNCTIONS (Key Responsibilities) Operational Execution and Management Review all written communication (Resumes, Banquet Event Orders - BEOs) to determine appropriate staffing, room/station assignments, and setup requirements. Ensure the appropriate and timely setup, service, and clean-up of all banquet functions, adhering to food, beverage, and meeting specifications. Maintain high communication with Conference Services, Members, Guests, the Banquet Chef, and the Front of House Management/Supervisor team. Oversee room set-up, buffet décor, and enhancements. Submit a daily recap of banquet information (revenue, covers, staffing, issues/concerns). Order and purchase necessary equipment and supplies. Inspect and maintain the cleanliness and working order of restaurant hallways, meeting rooms, storerooms, and public areas. Team Leadership and Human Resources Set expectations and hold banqueting captains and line staff accountable for demonstrating desired service behaviors. Conduct annual performance appraisals and provide constructive feedback to direct reports. Responsible for developing and maintaining weekly employee schedules and reporting weekly payroll. Perform daily timekeeping and tip reporting duties. Hire banquet team members, ensuring proper orientation and ongoing training. Identify educational needs and develop or instruct training programs. Administer property policies fairly and consistently, handling disciplinary procedures according to company policy. Ensure proper delegation of operational requirements and execution among the staff. Strategy and Financial Performance Work with the leadership team to develop and implement improvement processes and a Banquet Strategy aligned with resort goals. Utilize budgets to understand and achieve financial objectives. Support cost management strategies while maintaining exceptional service quality. Customer Service Create an atmosphere in the banquet area that meets or exceeds guest expectations. Review comment cards and guest satisfaction results to identify areas for improvement. Proactively seek out and resolve guest problems to ensure a superior experience (Seek Out and Go Above and Beyond for the Guest). 🎓 EMPLOYMENT STANDARDS AND QUALIFICATIONS Experience and Education A minimum of two years of Resort Assistant Banquet management experience. Four-year degree in Hospitality Management or related field preferred. Required experience in executing weddings and conference services setup. Working knowledge of à la carte, fine dining, and white-glove service practices. Knowledge of liquor and wines. Required Skills and Certifications TABC certified, TIPS Trained, and Certified Food Handler/Safe Serve. Valid driver's license and satisfactory MVR for insurability purposes. Required experience with timekeeping and tip reporting. Proficiency in Microsoft Suites Software (Excel, Word, PowerPoint). Familiarity with Delphi software is highly desirable. Excellent oral and written communication skills; must be able to comprehend, speak, read, and write English. Physical and Mental Requirements Ability to regularly lift and/or move up to 10 pounds. Ability to frequently lift and/or move up to 50 pounds. Requires strong problem-solving abilities. Must maintain a clean, safe, and environmentally responsible work environment. Requires a sense of teamwork and the ability to interact effectively with co-workers. Must maintain proper associate uniform standards and slip-resistant footwear.
    $37k-53k yearly est. 60d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Austin, TX

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 5d ago
  • Primary Shift Supervisor

    Bell County, Tx 3.4company rating

    Shift manager job in Killeen, TX

    Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. * Fulfill all duties related to his/her assignment as directed by the Texas Juvenile Justice Department and the United States Department of Justice. This includes, but is not limited to, all policies in accordance with the Prison Rape Elimination Act (PREA), Texas Family Code, Bell County Employee Handbook, and Bell County Juvenile Services policies and procedures. * Must have the ability to work with a diverse population. * Conduct searches of persons and facilities as required to control contraband. * Responsible for keeping the chain of command aware of any critical situations that may arise. * Always maintain his/her appearance and appropriate professional behavior. * Provides shift coverage as scheduled AND on an On-Call basis. * Work a schedule that will involve working weekends, evenings, or nights (Shift Work). * Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. * Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. * Manages the daily operation of the assigned area of responsibility. * Monitors intake procedures and report preparation procedures. * Assist staff during any situation that requires the use of Handle with Care (the Department/program recognized physical restraint/behavior modification system) and the department approved behavior management program. * Makes routine inspections of facility and equipment; informs maintenance of necessary repairs. * Visually inspects all living areas, hallways, bathrooms, and workstations for needed repairs and safety concerns. Includes perimeter check. * Inventories and procures cleaning, hygiene and clothing supplies for the residents. * Reviews incident reports submitted by the staff. * Provides on-the-job training assignments and assesses work of new employees. * Ensure the facility is adequately staffed with supervision officers in accordance with TJJD standard. * Actively supervise and provide feedback to Juvenile Supervision Officers to ensure a positive environment and overall safety of the assigned area of responsibility. * Conducts visual observation of each juvenile referred to the facility to determine appropriateness for acceptance. * Responsible for reviewing daily shift paperwork to ensure accuracy. * May be moved to other positions within the department as necessary with or without notice. * Performs other related duties as may be assigned by the Department Chain of Command to include but not limited to the Court, the Supervisor, Assistant Director, or Chief Juvenile Probation Officer/Director. Minimum Education and Experience Requirements: Two to four (2-4) year degree preferred but not required; be at least 21 years of age; have no disqualifying criminal history; have no criminal history unless TJJD has reviewed it and determined the person is not ineligible for certification due to the criminal history; have acquired a high school diploma or its equivalent never have had any type of certification revoked by TJJD; complete the training required by TAC§344; and pass the certification exam to be completed after employment. Other Qualifications: Regular attendance is essential. Incumbent must arrive at work on time, prepared to perform assigned duties and work assigned schedule. Incumbent must have the ability to work well with others. Incumbent must be able to perform the essential functions of the position without posing a direct threat to the health and safety of themselves and others. Must be able to effectively use computer software and data systems. Bell County will conduct background checks that will include a criminal background check and may include motor vehicle records, employment records or educational attainment. This job description is not intended to be all-inclusive. Individual positions may vary slightly in function and requirement. Physical Demands: * Must possess the physical stamina to address potentially hostile or physically aggressive clients and/or assist staff during any situation that requires the use of Handle with Care (the Department/Program recognized physical restraint/behavior modification system) and the department approved behavior management program. * Potential for driving long distances when providing transportation to youth in county vehicles. * Individuals work mostly indoors and some outdoors. Indoor work is in a well-lighted, air-conditioned office or facility setting with lifting of light materials and equipment. * Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis. Unavoidable Hazards (Work Environment): * Involves routine and frequent exposure to: * Potentially hostile or physically aggressive youth. * Face to face contact with diverse populations * Bright/dim light; Dusts and pollen. * Potential for extreme noise levels * Shift work Special Certifications and Licenses: * Must possess and maintain a valid state driver's license with an acceptable driving history. * Requires Juvenile Supervision Officer Certification to be obtained after employment. * Requires TAC Cybersecurity Awareness Training to be completed after employment. * Requires Handle with Care certification to obtained after employment. * Requires CPR/First Aid Certification to be obtained after employment. Americans with Disabilities Act Compliance Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Additional Qualifications: Proposed Compensation: $30.29 - $30.29 Additional Recruiting Instruction: All current employees must also complete their application on the county website. The Background investigation Release Form and the Prison Rape Elimination Act Disclosure form which can be obtained at: ******************************************************************************************************** Work Shift: Office Hours (United States of America) Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.
    $30.3-30.3 hourly Auto-Apply 60d+ ago
  • Beverage Director

    Sh Hotels 4.1company rating

    Shift manager job in Austin, TX

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Grow with us... Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet-one hotel at a time-and we're defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.). About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... * Natural. Nature guides everything we do. * Modern. Of the time, with an eye on the past and a foot in the future. * Conscious. Mindful of how our hotels are created and how our guests are treated. * Discovery. Explorations of surrounding locales. * Imperfect. Still evolving - we don't have all the answers. * Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Key Responsibilities… Our Food and Beverage Team plays an integral role in every aspect of our hotels. You will thrive in a high-volume, intense atmosphere and operate with integrity for follow up and follow through for success. We love people who love a challenge and excel. We are currently searching for a passionate, methodical, well-ordered, intricately creative Beverage Director to support the best and most innovative team in the luxury hospitality industry today. Inside Tip: If you are creative mixologist and know how to create exquisitely elegant and divine delight for customers, if you are a person who is methodical, proactive, intuitive, innovative, responsible, systematized and can lead a team of very engaged and driven individuals, then you may be precisely the leader we are looking for. About you... Passionate about luxury hospitality and service with a minimum of 2 year of similar work experience and 3 years of having managed a cocktail restaurant and bar. Must have experience with executing creative cocktail recipes while researching the latest trends in cocktails, beer, spirits, and wine. Experienced in scheduling, minimizing labor costs, and streamlining processes. Passionate about training staff, a relationship builder, a listener, a voice of reason, and a leader. Experienced in an administrative role (inventory, payroll, cost control) strong organization and technical skills, ability to multi-task and a team player. Is flexible and willing to meet the demands of a 24-hour operation. Able to work long hours. Must be energetic, passionate, and dedicated. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting mark-you belong here. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $59k-81k yearly est. 4d ago
  • Beverage Director

    Starwood Hotels

    Shift manager job in Austin, TX

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Grow with us... Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet-one hotel at a time-and we're defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.). About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... Natural. Nature guides everything we do. Modern. Of the time, with an eye on the past and a foot in the future. Conscious. Mindful of how our hotels are created and how our guests are treated. Discovery. Explorations of surrounding locales. Imperfect. Still evolving - we don't have all the answers. Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Key Responsibilities… Our Food and Beverage Team plays an integral role in every aspect of our hotels. You will thrive in a high-volume, intense atmosphere and operate with integrity for follow up and follow through for success. We love people who love a challenge and excel. We are currently searching for a passionate, methodical, well-ordered, intricately creative Beverage Director to support the best and most innovative team in the luxury hospitality industry today. Inside Tip: If you are creative mixologist and know how to create exquisitely elegant and divine delight for customers, if you are a person who is methodical, proactive, intuitive, innovative, responsible, systematized and can lead a team of very engaged and driven individuals, then you may be precisely the leader we are looking for. About you... Passionate about luxury hospitality and service with a minimum of 2 year of similar work experience and 3 years of having managed a cocktail restaurant and bar. Must have experience with executing creative cocktail recipes while researching the latest trends in cocktails, beer, spirits, and wine. Experienced in scheduling, minimizing labor costs, and streamlining processes. Passionate about training staff, a relationship builder, a listener, a voice of reason, and a leader. Experienced in an administrative role (inventory, payroll, cost control) strong organization and technical skills, ability to multi-task and a team player. Is flexible and willing to meet the demands of a 24-hour operation. Able to work long hours. Must be energetic, passionate, and dedicated. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Health & Wellness- Competitive Medical, Dental & Vision, and EAP program Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you're ready to bring your whole self to a team where thoughtful work leaves a lasting mark-you belong here. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $59k-91k yearly est. Auto-Apply 6d ago
  • Shift Leader

    Mad Greens 3.8company rating

    Shift manager job in Austin, TX

    About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! Responsibilities: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Requirements: Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Flexible schedule Health insurance Life insurance 401(k) Referral program Employee discount Paid training
    $25k-30k yearly est. 60d+ ago
  • Bakery Shift Leader

    Sprinkles Cupcakes 4.3company rating

    Shift manager job in Austin, TX

    As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options including Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. Sprinkles is an equal opportunity employer
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Primary Shift Supervisor

    Bell County-Texas 3.4company rating

    Shift manager job in Killeen, TX

    Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. Work a schedule that will involve working weekends, evenings, or nights (shift work) Fulfill all duties related to his/her assignment as directed by the Texas Juvenile Justice Department and the United States Department of Justice. This includes, but is not limited to, all policies in accordance with the Prison Rape Elimination Act (PREA), Texas Family Code, Bell County Employee Handbook, and Bell County Juvenile Services policies and procedures. Must have the ability to work with a diverse population. Conduct searches of persons and facilities as required to control contraband. Responsible for keeping the chain of command aware of any critical situations that may arise. Always maintain his/her appearance and appropriate professional behavior. Provides shift coverage as scheduled AND on an On-Call basis. Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. Manages the daily operation of the assigned area of responsibility. Monitors intake procedures and report preparation procedures. Assist staff during any situation that requires the use of Handle with Care (the Department/program recognized physical restraint/behavior modification system) and the department approved behavior management program. Makes routine inspections of facility and equipment; informs maintenance of necessary repairs. Visually inspects all living areas, hallways, bathrooms, and workstations for needed repairs and safety concerns. Includes perimeter check. Inventories and procures cleaning, hygiene and clothing supplies for the residents. Reviews incident reports submitted by the staff. Provides on-the-job training assignments and assesses work of new employees. Ensure the facility is adequately staffed with supervision officers in accordance with TJJD standard. Actively supervise and provide feedback to Juvenile Supervision Officers to ensure a positive environment and overall safety of the assigned area of responsibility. Conducts visual observation of each juvenile referred to the facility to determine appropriateness for acceptance. Responsible for reviewing daily shift paperwork to ensure accuracy. May be moved to other positions within the department as necessary with or without notice. Performs other related duties as may be assigned by the Department Chain of Command to include but not limited to the Court, the Supervisor, Assistant Director, or Chief Juvenile Probation Officer/Director. Minimum Education and Experience Requirements: Two to four (2-4) year degree preferred but not required; be at least 21 years of age; have no disqualifying criminal history; have no criminal history unless TJJD has reviewed it and determined the person is not ineligible for certification due to the criminal history; have acquired a high school diploma or its equivalent never have had any type of certification revoked by TJJD; complete the training required by TAC§344; and pass the certification exam to be completed after employment. Other Qualifications: Regular attendance is essential. Incumbent must arrive at work on time, prepared to perform assigned duties and work assigned schedule. Incumbent must have the ability to work well with others. Incumbent must be able to perform the essential functions of the position without posing a direct threat to the health and safety of themselves and others. Must be able to effectively use computer software and data systems. Bell County will conduct background checks that will include a criminal background check and may include motor vehicle records, employment records or educational attainment. This job description is not intended to be all-inclusive. Individual positions may vary slightly in function and requirement. Physical Demands: Must possess the physical stamina to address potentially hostile or physically aggressive clients and/or assist staff during any situation that requires the use of Handle with Care (the Department/Program recognized physical restraint/behavior modification system) and the department approved behavior management program. Potential for driving long distances when providing transportation to youth in county vehicles. Individuals work mostly indoors and some outdoors. Indoor work is in a well-lighted, air-conditioned office or facility setting with lifting of light materials and equipment. Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis. Unavoidable Hazards (Work Environment): Involves routine and frequent exposure to: Potentially hostile or physically aggressive youth. Face to face contact with diverse populations Bright/dim light; Dusts and pollen. Potential for extreme noise levels Shift work Special Certifications and Licenses: Must possess and maintain a valid state driver's license with an acceptable driving history. Requires Juvenile Supervision Officer Certification to be obtained after employment. Requires TAC Cybersecurity Awareness Training to be completed after employment. Requires Handle with Care certification to obtained after employment. Requires CPR/First Aid Certification to be obtained after employment. Americans with Disabilities Act Compliance Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Additional Qualifications: Proposed Compensation: $30.29 - $30.29 Additional Recruiting Instruction: All current employees must also complete their application on the county website. The Background investigation Release Form and the Prison Rape Elimination Act Disclosure form which can be obtained at: ******************************************************************************************************** Work Shift: Office Hours (United States of America) Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.
    $30.3-30.3 hourly Auto-Apply 4d ago

Learn more about shift manager jobs

How much does a shift manager earn in Round Rock, TX?

The average shift manager in Round Rock, TX earns between $19,000 and $41,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Round Rock, TX

$28,000

What are the biggest employers of Shift Managers in Round Rock, TX?

The biggest employers of Shift Managers in Round Rock, TX are:
  1. McDonald's
  2. Domino's Pizza
  3. KFC
  4. Gatti's Pizza
  5. Doughpros
  6. Arby's
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