Top 20 companies that use Claims Handling

2. Chubb

How Chubb uses Claims Handling:

• Completed companywide audits to ensure proper claims handling and reserving.

Most common skills for Chubb:

• Pricing Strategy
• Test Cases
• Commercial Property
• Customer Service
• Loss Control
• SOX

3. Old Dominion Freight Line

Most common skills for Old Dominion Freight Line:

• AS400
• Customer Service
• LTL
• Hazmat
• Landing Gear
• Load Trucks

4. Sedgwick LLP

How Sedgwick LLP uses Claims Handling:

• Performed claims handling services as a lost time and medical only adjuster for multiple state jurisdictions for multiple clients.
• Assured team members met client service requirements and provided direction and guidance in claims handling.
• Operate Claims Handling Software Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims

Most common skills for Sedgwick LLP:

• FMLA
• Claims Handling
• Customer Service
• Management System
• Litigation
• EDI

5. CNA Insurance

Most common skills for CNA Insurance:

• Customer Service
• Process Improvement
• Commercial Property
• Litigation
• Coverage Issues
• Front End

6. Allstate

How Allstate uses Claims Handling:

• Work closely with management to develop best practices for claims handling.
• Conducted good faith negotiations with claimants and plaintiff attorneys to expedite claims handling and file resolution.
• Created flowchart showing step-by-step claims processing that illustrated efficient claims handling to representatives and increased customer satisfaction.

Most common skills for Allstate:

• Customer Service
• Insurance Claims
• Outbound Calls
• Life Insurance
• Inbound Calls
• Arbitration

7. Raphael & Associates

Most common skills for Raphael & Associates:

• PC

8. CCMSI

How CCMSI uses Claims Handling:

• Audited for all offices to ensure 90% or higher claims handling scores.

Most common skills for CCMSI:

• Conflict Resolution
• Oversight
• Telephone Calls
• Medical Bills
• Defense Counsel
• Litigation

9. Liberty Mutual Insurance

How Liberty Mutual Insurance uses Claims Handling:

• Trained new employees on proper claims handling, file handling, and standard operating procedures.
• Trained and mentored trainees and peers on job functions, systems, claims handling and prioritizing.
• Full file claims handling for all commercial auto and commercial general liability claims within prescribed authority.

Most common skills for Liberty Mutual Insurance:

• Customer Service
• Arbitration
• Direct Reports
• QA
• Policy Coverage
• SIU

10. RYZE Claim Solutions

Most common skills for RYZE Claim Solutions:

• Cold Calls

11. Auto-Owners Insurance

Most common skills for Auto-Owners Insurance:

• Customer Service
• Insurance Policies
• Arbitration
• Financial Data
• Test Scripts
• Loss Ratio

12. Guardian Life

Most common skills for Guardian Life:

• HTML
• Unix
• Test Cases
• Life Insurance
• Jenkins
• Customer Service

13. USAA

How USAA uses Claims Handling:

• Coached summer interns on company policies and claims handling procedures.
• Worked in teams of 10-12 and helped train new employees on adjusting guidelines and claims handling procedures.
• Evaluated performance of independent adjuster and unit personnel to ensure company procedures are followed and sound claims handling procedures.

Most common skills for USAA:

• Customer Service
• Insurance Policies
• Process Improvement
• Data Analysis
• SAS
• Inbound Calls

14. The Independent Traveler

How The Independent Traveler uses Claims Handling:

• Provide an exceptional customer service experience to our policyholders through professional claims handling for Residential, Liability and Catastrophic claims.
• Trained interns on Workers' Compensation claims handling.
• Mentored and developed training strategies for struggling employees to improve claims handling quality.

Most common skills for The Independent Traveler:

• Customer Service
• Policy Changes
• Arbitration
• SharePoint
• Litigation
• Insurance Policies

15. Progressive

How Progressive uses Claims Handling:

• Review claims handling daily to ensure standards are being met and claims are on track for timely and accurate resolution.
• Completed quality reviews for compliance and that claims handling is aligned with the company s best practices and mission.
• Resolved escalated customer concerns and formally responded to Department of Insurance claims handling complaints.

Most common skills for Progressive:

• Customer Service
• Body Shop
• Inbound Calls
• Repair Facilities
• Medical Bills
• Claims Handling

16. The Plymouth Rock Company Incorporated

Most common skills for The Plymouth Rock Company Incorporated:

• Customer Service
• Eclipse
• Arbitration
• Insurance Claims
• Product Knowledge
• HRIS

17. Lyft

Most common skills for Lyft:

• GPS
• Lyft
• Customer Service
• Transport Passengers
• Groceries
• Vehicle Maintenance

18. Great American Insurance

How Great American Insurance uses Claims Handling:

• Led the auditing of files to determine if proper claims handling has been utilized by third party administrators.

Most common skills for Great American Insurance:

• SLA
• Unix
• QA
• Employment Law
• Insurance Coverage
• QC

19. American Family Insurance

How American Family Insurance uses Claims Handling:

• Exercise the use of a diary system to maximize adequate claims handling.
• Handle high damage and Multiple party claims More complicated Casualty Claims handling which involves UIM/UM claims exposure.

Most common skills for American Family Insurance:

• Amazon Web Services
• Customer Service
• Windows XP
• Insurance Policies
• Jira
• Casualty Insurance

20. Farmers Insurance

How Farmers Insurance uses Claims Handling:

• Provided training on claims processes and successful customer relationship management skills, promoted adherence to internal and state-regulated claims handling standards.
• Collaborated with team members regarding complex liability decisions and effective claims handling processes.
• Documented claim files with notes, evaluations, and claims handling decisions.

Most common skills for Farmers Insurance:

• Customer Service
• Insurance Policies
• Policy Changes
• Litigation
• Claims Handling
• Insurance Claims