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  • Sales Account Manager

    The Bazaar 3.7company rating

    Remote job

    Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.
    $30k-47k yearly est. 5d ago
  • Director, Customer Success

    Armorcode Inc.

    Remote job

    ArmorCode is on a mission to supercharge security teams with a new model to reduce risk and burn down critical security tech debt. With its AI-powered ASPM platform, ArmorCode integrates with all your security scanners across applications, infrastructure, containers, and cloud to unify and normalize findings, correlates them with business context and threat intel through adaptive risk scoring, and orchestrates security workflows to empower developers to remediate issues without disrupting their flow. ArmorCode delivers unified visibility, AI-enhanced prioritization, and scalable automation for customers so they can realize a complete understanding of risk, respond at scale, and collaborate more effectively. Enterprises of all sizes scale their security effectiveness by more than 10x and maximize their ROI on existing security investments with ArmorCode through managing Application Security Posture, Risk-Based Vulnerability Management, Software Supply Chain Security, DevSecOps, and Risk & Compliance. ArmorCoders believe in 5 core values: Hungry. Humble. Hardworking. Honest. Human. Our organization is powered by exceptional professionals who bring fresh ideas and passion to their roles, believing that nothing is beyond reach when our "5H" principles are applied. In their work and professional relationships, ArmorCoders commit to excellence and experiences that leave an impression. Role Summary The Director, Customer Success is a vital, hands-on leadership role responsible for the overall success, health, and growth of a dedicated portfolio of customer accounts. You will manage a set of accounts directly while leading and mentoring a cross-functional team consisting of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs). You will ensure coordinated execution to drive maximum customer value and business retention and will be directly accountable for achieving high Net Retention Rate (NRR) and Gross Retention Rate (GRR) targets for the portfolio. You will partner closely with Product, Engineering, Sales, and Support to accelerate customer value, influence roadmap decisions, and continuously improve operational excellence. Core Responsibilities Lead Retention & Growth Strategy: Drive the overall post-sales strategy, focused on maximizing NRR, securing timely renewals, and identifying significant upsell/cross-sell opportunities across the portfolio of accounts handled. Team Management: Directly manage and coach a team of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs). Guide CSMs on effective renewal management, executive relationship building, and strategic Account Plan creation. Simultaneously, provide technical guidance to CSEs on platform configuration, workflow automation, and AppSec best practices. Manage Multi Level Relationship with Customers - Ensure multi level relationships are built with Customers, and level 1 grievances by senior stakeholders at Customers are addressed. Operational Excellence: Oversee all customer success activities, including deployment, adoption, defining success criteria, and executing a robust Quarterly Business Review (QBR) cadence. Risk Management & Health: Proactively monitor customer health scores, identify accounts at risk, and lead the development and execution of recovery plans to ensure sustained satisfaction and platform utilization. Customer Advocacy: Act as the voice of the customer, efficiently managing the feedback loop by prioritizing feature requests and escalating issues to Product and Engineering teams. Team Leadership & Development: Mentor team members, manage performance, and conduct weekly portfolio syncs focused on progress, alignment, and problem-solving to ensure a high-performing, self-sufficient unit. Minimum Qualifications Substantial experience (12+ years total, 5+ years managing a team) in a leadership role within a Security SaaS Customer Success environment. Strong knowledge of the Application Security and Vulnerability Management domain. Proven proficiency with AI tools and prior, hands-on experience utilizing CRM and Customer Success (CS) management platforms (e.g., Salesforce, Hubspot, Vitally, Gainsight, Totango, etc.) Demonstrated ability to lead a team in a fast-paced, high-growth environment. Relevant professional certifications (e.g., CISSP, CISM, PMP) are a strong plus. Why You Will Love It This is a high-impact, high-visibility leadership role where you directly influence both customer outcomes and ArmorCode's revenue. You will manage a powerful portfolio / team combining strategic CSMs and technical CSEs, allowing you to mentor and foster deep professional growth across the team. Operate as an executive-level partner to customers and a critical voice internally, helping to shape the Product roadmap. You will deepen your expertise in cutting-edge security fields while enjoying a competitive compensation package and a culture defined by our 5H values. Join ArmorCode and lead the charge in reducing signal fatigue, prioritizing risk and streamlining key cybersecurity workflows. Apply today to be part of a close-knit team, dedicated to democratizing software security and helping build the safest software possible. Equal Opportunity ArmorCode is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected category. All qualified individuals are encouraged to apply and will receive consideration for employment regardless of their background or characteristics. We are committed to fostering a diverse and inclusive workplace where everyone is treated with respect and dignity.
    $112k-162k yearly est. Auto-Apply 23d ago
  • Key Account Executive

    Arrow Electronics 4.4company rating

    Remote job

    What You'll Be Doing: A Key Accounts Manager is the single point of contact (SPOC) for large, multi-location, complex Arrow customers. Serving as a Global or National Accounts Manager, this position creates selling opportunities within specified strategic customer accounts by creating strategic relationships with top management. Responsible for achieving sales quota and assigned strategic account objectives. Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer's needs and the customer's decision making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow's supply chain solutions and design processes. Grows profit and maximizes margins by selling value-added, long-term solutions. Coordinates the involvement of Arrow personnel; including sales support, service, and management resources, in order to meet account objectives and customers' expectations. Typically manages a territory of accounts up to $125 million. Quotations and Contract Negotiations: Plan, manage and oversee all the RFQ's signed off within their assigned customers. Ensure that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Arrow guidelines, policies, and procedures. Directly participates in the review and negotiation of significant contracts. Assist in reviewing customer requests to ensure amendments to the terms and conditions in contracts are carried out. Ensure that all Arrow departments and customer departments have the necessary information to ensure a seamless contract renewal/negotiation process. Has an in-depth, comprehensive understanding of Arrow's market share in each assigned account, the top competitor's market share in those accounts and can identify the type of business each competitor is supporting and why. Consistently maintains a dominant market share position at each assigned account. Takes an innovative and creative approach to supplier and customer action plans and has expert understanding of the customer's business at all levels and disciplines of the organization. Relationships: Develop and build influential and strategic relationships at the manager decision making level, with goal of building relationships at the senior management and C-level/executive level. Utilize distribution/rep/supplier knowledge to grow sales and profits within assigned customers. Interface with suppliers to update them on demand creation progress through meetings or reviews. Build strong relationships with suppliers' reps and managers, leveraging these relationships to receive future product development and supply chain solution information. Develop relationships with key personnel in marketing, product development, manufacturing, purchasing and engineering at accounts. Utilize Arrow's key management with key customers and suppliers. This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. What We Are Looking For: Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience. Is recognized as an expert in own area within the organization Requires specialized depth and/or breadth of expertise Interprets internal or external business issues and recommends solutions/best practices Solves complex problems; takes a broad perspective to identify solutions Works independently, with guidance in only the most complex situations Progression to this level is typically restricted on the basis of business requirement Identifies applications of functional knowledge and existing methodologies to complex problems Serves as an expert within own function Leads functional teams or projects and serves as a best practice/quality resource Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate:$181,800.00 - $241,999.96 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-CA-California (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type:Full time Job Category:SalesEEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
    $181.8k-242k yearly Auto-Apply 2d ago
  • Business Analyst (TRIAD)

    Pace Solutions 4.5company rating

    Columbus, OH

    Experience in PCTMS Customer/Account Management, SPIDs. Experience in TRIAD Strategy management - Keys, Random Digit Groups, Champion/Challenger Strategies etc. Understanding of TRIAD Decision Areas - Scoring, Credit Facilities, Collections, Authorizations etc. Experience Payment Systems, Credit Risk management. Good communication/documentation skills. Additional Information Warm Regards Faiz Ahmad Shaik Pace Computer Solutions Inc (An Inc 500 Company) 10500 Little Patuxent Pkwy, Suite 310 Columbia, MD 21044 Phone# ************ *209
    $67k-95k yearly est. 11h ago
  • Customer Support Representative

    Sales Match

    Remote job

    Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour We're looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you'll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You'll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow. Job Responsibilities: Respond to inbound calls, chats, and emails about customer accounts or services Share product details, resolve basic issues, or update order status Use internal tools to log customer conversations and update records Follow easy-to-use scripts and step-by-step documentation Route more complex issues to the right team or department when needed Maintain a calm, helpful tone during every interaction Qualifications: Friendly, professional communication and writing skills Able to multitask while navigating computer tools Dependable, focused, and comfortable working independently Quiet home workspace and stable internet connection Prior experience in customer service or support roles is helpful but not required Perks & Benefits: Competitive hourly pay: $17 - $23 100% remote with flexible scheduling Paid training and ongoing support Supportive and collaborative team culture Opportunities for advancement into senior support or team lead roles
    $17-23 hourly 60d+ ago
  • Director, Product - Video Safety

    Samsara 4.7company rating

    Remote job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: The Safety team is the lifeblood of Samsara - the anchor point from which we have built a great business extending AI into physical operations. We build intelligent systems that combine computer vision, sensor data, road context, and behavioral patterns to detect risk and prevent accidents before they happen for some of the largest fleets in the world. In this role, you'll be leading our in-vehicle experiences. Drivers face an increasing amount of challenges on the road, and it's our job to help them stay safe. We do this by analyzing everything that happens on the road and then alerting drivers to any dangers we can detect in real-time. This will be your job, to take the driver experience and safety to the very next level! You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. Click here to learn about what we value at Samsara. In this role, you will: Work with our talented engineering teams to launch new software features, and help drive a fast-growing, at-scale business with $500MM+ in ARR. Gather customer feedback to understand needs and prioritize feature development. Define clear metrics to track and refine our customer experience. Partner with our Sales team to help close strategic customer accounts as needed. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team of product managers. Minimum requirements for the role: Experience in a senior product leadership role within a high growth software development organization Strong technical understanding, ability to grasp technical concepts and establish credibility with engineers Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty writing a spec or jumping on a customer call, but can also mentor others to do the same Demonstrated experience setting strategy for complex technical areas, and using data to make investment decisions and measure progress towards business outcomes Experience hiring, developing, and leading people as a direct manager Excellent communication skills. Must be comfortable presenting to customers and internal audiences, including senior executives Ability to drive teams of diverse backgrounds to ship features on tight timelines 10+ years of job experience, in relevant product, technical or business roles An ideal candidate also has: Bachelors or Masters degree in a technical field; an MBA is a plus Experience with B2B or people-oriented workflows software Familiarity with B2B SaaS products and working with B2B sales teams Entrepreneurial experience The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$154,000-$275,000 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $154k-275k yearly Auto-Apply 22d ago
  • Relationship Associate

    Openlane

    Columbus, OH

    Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. The ideal candidate will have two years in customer-facing roles, one year in sales or sales support, and a keen eye for attention to detail. Where You'll Work: The ideal candidate will reside within the Columbus, OH market and travel within their assigned territory. You Are: Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. Vision-Driven: you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. You Will: Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. Identify dealer needs to promote product solutions and campaigns. Manage accounts and enhance dealer growth by engaging in focused performance-related discussions. Manage, service, and mitigate risk on customer accounts. Manage existing accounts and drive new growth opportunities. Must Have's: Two years of experience in customer-facing, sales, or sales support roles. A valid driver's license with reliable and dedicated transportation. Ability and desire to frequently travel 25-50% within your market to support our current and prospective customer base. Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt. Ability to use and understand technology required for your position such as mobile applications and software. Ability to work independently and autonomously when needed as well as part of a team. High level of accountability towards local goals and business targets. Nice to Have's: Previous auto industry experience Experience with Google Workspace, Salesforce, and Tableau Bilingual is preferred Sound like a match? Apply Now - We can't wait to hear from you!
    $31k-70k yearly est. Auto-Apply 60d+ ago
  • Manager, Customer Operations

    Filevine 4.3company rating

    Remote job

    Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. We're looking for a Customer Operations Manager who is passionate about solving problems, creating customer value, and driving long-term product adoption. If you thrive in a fast-paced environment and love helping customers succeed, we'd love to meet you. The Role: The Customer Operations Manager (CSM) leads the strategy and execution of the post-sale experience for Depositions by Filevine customers. You will directly manage a team of 3-5 Customer Success Associates and 3-5 Customer Support Associates. These associates will oversee a book of ~300 customer accounts and will manage long-term adoption and live support on depositions. This role blends team leadership with hands-on customer engagement. You'll deepen your expertise in Depositions, forecast account health, drive customer education, collaborate across GTM teams, and ensure that every customer realizes measurable value from the platform. What You'll Do & ManageCustomer Success & Adoption: - Manage and align goals for CSAs who own the post-sale experience, ensuring high engagement and long-term retention. - Become a product expert, answering functionality questions and diagnosing customer challenges. - Analyze usage trends and recommend tailored workflows to maximize customer ROI. Customer Education & Resources:- Create and maintain customer-facing content such as notice templates, best practices, guides, and training materials.- Collaborate cross-functionally to ensure education materials align with new product features and GTM efforts. Go-to-Market Collaboration:- Partner with Sales, Marketing, and Implementation to support product rollouts, onboarding journeys, and expansion opportunities.- Provide ground-level customer insights that help shape Filevine's GTM strategy. Issue Resolution & Cross-Functional Alignment:- Troubleshoot technical or workflow issues and route them to the correct internal teams for resolution.- Facilitate timely internal and external communication around open issues.- Identify fiscally responsible solutions that balance customer needs and contract terms. Customer Support:- Manage a team of customer support specialists who help with live deposition events. - Help create processes that streamline and optimize support through phone, email, and chat What You Bring 3+ years of experience in customer success or technical support, ideally in a fast-paced SaaS environment. Previous people-management experience, with a track record of developing and scaling customer-facing teams. Exceptional written and verbal communication skills. Strong organizational habits with the ability to stay proactive, responsive, and calm under pressure. Professionalism and confidence when navigating challenging or escalated conversations.A bias toward action, curiosity, and continual improvement. Experience with tools such as Zendesk, Talkdesk, Excel, Slack, Notion (or similar).Resilience and adaptability suited to a dynamic, startup-like environment Compensation Information: $115,000 - $137,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at ****************** Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.
    $115k-137k yearly Auto-Apply 16d ago
  • Business Value Consultant (Customer Success)

    Open 3.9company rating

    Remote job

    Sprout Social is seeking a Business Value Consultant to support our Customer Success organization. This role is dedicated to helping our customers realize measurable business value from their investment in Sprout - driving adoption, retention, and long-term partnership growth. As a trusted advisor to our Customer Success Managers (CSMs) and customer executives, you'll analyze adoption data, uncover opportunities for impact, and quantify the ROI of Sprout Social's solutions within existing customer environments. Your work will strengthen customer confidence, reinforce renewals, and help transform relationships into strategic partnerships. Why join Sprout's Customer Success team? The Customer Success team ensures our customers achieve tangible outcomes from their social strategy with Sprout. You'll work alongside experienced CSMs, solution consultants, and analytics experts to prove and communicate value at every stage of the customer journey. You'll collaborate with leading global brands such as General Mills, Honda, and Edelman - helping them connect social insights to measurable business results. This is an opportunity to shape how Sprout demonstrates value to customers post-sale - and to evolve the function into a key pillar of customer retention and growth. What you'll do Partner exclusively with Customer Success Managers, Renewals, and Strategy teams to deliver quantitative and qualitative business value insights. Conduct value discovery sessions with existing customers to understand objectives, current outcomes, and unrealized potential. Analyze customer adoption and usage data to identify expansion opportunities and measure ROI across current contracts. Build and present value realization reports, executive summaries, and renewal business cases that demonstrate proven outcomes. Facilitate executive-level discussions connecting Sprout's platform usage to broader marketing, customer care, and digital transformation goals. Collaborate cross-functionally with Product, Data, and Marketing teams to surface best-in-class value stories and benchmarks. Develop repeatable value frameworks and templates to help CSMs scale value proof across their accounts. Provide enablement and training for CSMs on value realization storytelling and data-driven renewal strategies. Contribute to renewal and adoption playbooks, embedding value-based insights into Customer Success workflows. What you'll bring Minimum qualifications 4-6+ years of experience in value consulting, customer success, management consulting, or strategic account management. Strong analytical and storytelling skills - able to translate data into meaningful business impact. Proven experience facilitating workshops and executive discussions with cross-functional stakeholders. Expertise in building and presenting ROI, TCO, and value realization models for SaaS customers. Preferred qualifications Deep understanding of SaaS customer lifecycle, particularly post-sale success, adoption, and renewals. Experience partnering with Customer Success or Account Management teams to retain and expand customers. Familiarity with customer health metrics, NRR, and usage analytics. Exceptional executive communication skills and consultative presence. Proactive, strategic, and creative thinker with the ability to operate autonomously. Willingness to travel up to 20% for key customer engagements. How you'll grow Within 1 month: Complete Sprout onboarding and gain a deep understanding of our Customer Success organization. Shadow CSMs and learn how customers measure success with Sprout. Review key customer accounts and familiarize yourself with our adoption data tools and frameworks. Within 3 months: Conduct your first value assessments in partnership with CSMs. Build and present ROI reports that validate outcomes and identify new opportunities for customers. Create a repeatable template for renewal-stage value presentations. Within 6 months: Be recognized as a trusted strategic partner by CSMs and customer leaders. Drive measurable improvements in renewal confidence and customer adoption rates. Lead executive value review sessions and drive alignment around expansion opportunities. Within 12 months: Establish Sprout's Customer Value Framework as a standard for renewal and adoption motions. Serve as a subject matter expert on value realization and customer growth strategy. Contribute to scaling the value consulting function globally within Customer Success. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. In the United States, we have two geographic pay zones. This role's On Target Earnings (“OTE”) for new hires in each zone are: Zone 1 (New York, California, Washington): $138,688 (min), $173,360 (mid), $190,696(max) USD annually Zone 2 (All other US states): $126,100(min), $157,600 (mid), $173,360 (max) USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The incentive plan is uncapped. The listed ranges represent the expected earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.
    $126.1k-190.7k yearly Auto-Apply 17d ago
  • Consumer Banking Attorney - Vice President Assistant General Counsel

    Jpmorgan Chase 4.8company rating

    Columbus, OH

    When you join JPMorgan Chase's Legal Department, you become part of a dynamic group of lawyers that provides a broad array of legal support in areas that have direct impact on consumers. As a Consumer Banking Attorney - Vice President, Assistant General Counsel in the Consumer Banking Legal team, you will spend your time serving as a trusted advisor to the business that is responsible for consumer deposit products and 4800+ physical branches that offer a range of financial products and services to Chase bank customers across the country. We are looking for a curious and collaborative candidate interested in supporting a new business unit known as J.P.Morgan Private Client, which includes a new deposit offering, service strategy, and physical spaces designed to target affluent customers. The role will include handling legal issues that are escalated out of complex deposit accounts. As a new business area looking to offer an integrated service experience to affluent customers, supporting J.P.Morgan Private Client will require strategic thought leadership that keeps pace with business developments, and significant cross-functional collaboration with line of business lawyers and corporate function professionals who are subject matter experts on deposit, lending, and investment products. The successful candidate must have strong analytical and issue-spotting skills in a broad range of legal and regulatory areas including, but not limited to: UDAAP, RNDIP, Sales Practices and Fair Lending. This role will require you to own issues start-to-finish in order to support this dynamic and evolving business area, while simultaneously working collaboratively to ensure specific subject matter expertise is leveraged from across the firm. The successful candidate will be highly responsive and flexible, demonstrating strong judgment and executive presence, with the ability to timely and properly escalate matters and make sound decisions. If you have a passion for collaborating with a broad range of colleagues to help develop new solutions and solve problems quickly to best support our clients, you may be the perfect fit for our team. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. **Job responsibilities** + Develop subject matter expertise and collaborative working relationships to support a business unit that sits at the intersection of deposit, lending, and investment products targeting affluent individual and business customers; + Provide strategic and practical legal advice to operational areas that handle complex account changes, including matters relating to powers of attorney, trusts and estates, deceased customer account closures and guardianship issues; + Internalize the firm's risk appetite in order to provide sound strategic advice and guidance on new business processes and initiatives to help meet business objectives while maintaining the firm's agenda for treating customers and employees fairly, as well as expectations for a fortress controls environment; + Advise and collaborate with colleagues across the Legal, Risk, Compliance and Controls Departments on the above; + Monitor and advise business partners and legal colleagues on relevant legislative and regulatory changes; and + Further the business of the Legal Department by participating in, or leading as appropriate, various projects and initiatives designed to address department-wide priorities. **Required qualifications, capabilities, and skills** + JD admitted to practice in and member of the bar in good standing in the state in which the candidate will practice. + Minimum 5 years of legal experience in a relevant government or regulatory agency, and/or a large consumer banking organization, law firm, or equivalent. + Strong decision-making skills and ability to prioritize and effectively manage multiple matters and projects simultaneously. + Team player who prioritizes collegiality, executes with urgency and precision, and acts collaboratively with legal and non-legal colleagues and stakeholders across lines of business. + Ability to foster and maintain strong client relationships and act as a trusted advisor by seeing past the discrete question presented in order to advise on greater impacts or risks, and think creatively to meet objectives. **Preferred qualifications, capabilities, and skills** + Knowledge and understanding of banking products and services and the relevant core banking regulations and regulatory framework for a large banking organization such as JPMorgan Chase. + Experience with digital, electronic and mobile banking and transactions. All candidates for roles in the Legal department must be licensed to practice law in the country of employment and successfully complete a conflicts of interest clearance review prior to commencement of employment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $199,500.00 - $275,000.00 / year
    $199.5k-275k yearly 60d+ ago
  • Technical Account Manager, ZenGRC

    Zengrc

    Remote job

    ! Founded in 2009, ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider, offering two robust products: ZenGRC and ZenGRC Pro. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency. ZenGRC stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. Dedicated to simplifying GRC processes, ZenGRC continues to innovate and support organizations in achieving compliance and managing risk effectively. About the Role: At ZenGRC, our Technical Account Managers (TAMs) play a pivotal role in helping customers realize the full value of our platform while driving an exceptional post-sales experience that prioritizes retention, expansion, and advocacy. TAMs are strategic advisors who combine relationship management with the ability to navigate technical conversations, ensuring that customers, especially those in risk, audit, and compliance, drive meaningful outcomes throughout their journey with ZenGRC. This role is not about hands-on configuration or implementation work (we have a world-class Customer Solutions team for that). Instead, TAMs bridge the gap between business goals and technical capabilities, enabling customers to adopt and optimize ZenGRC with confidence. You'll work closely with teams across Customer Support, Customer Solutions, Renewals, Product, and Engineering to deliver a unified customer experience anchored in measurable success. What You'll Do Own the overall success and satisfaction of your customer portfolio-ensuring adoption, retention, and renewal outcomes. Serve as the primary strategic and technical point of contact for a portfolio of customers, building relationships and driving long-term satisfaction and retention. Partner with Customer Solutions Experts on onboarding plans and execution. Help customers translate their compliance, audit, or risk-related goals into actionable workflows using ZenGRC. Deliver a consistent cadence of value-whether through check-ins, roadmap reviews, or feature education. Guide customers through best practices, usage patterns, and onboarding milestones, working cross-functionally to resolve challenges. Build relationships with key customer stakeholders across Compliance, Risk, IT, and Security teams. Identify upsell and expansion opportunities, working alongside the Renewals Manager and product experts to grow ARR. Act as a voice of the customer internally by providing feedback to our Product and Engineering teams, influencing roadmap and prioritization. Monitor customer health signals and identify risks to proactively mitigate churn. What We're Looking For 3-5 years of experience in Customer Success, Technical Account Management, Solutions Consulting, or related SaaS roles. Strong understanding of software adoption, stakeholder management, and technical enablement. Experience supporting risk, audit, or compliance-related SaaS platforms. Exposure to GRC tools or frameworks like SOC 2, ISO 27001, NIST, or HIPAA. Ability to explain complex concepts simply-especially around workflows, integrations, and use case alignment. Strategic thinker who is comfortable advising customers at multiple levels of seniority, including InfoSec and Compliance leaders. Strong organizational and project management skills; able to manage competing priorities and deadlines. Experience integrating AI into your daily work while consistently looking for ways to improve existing workflows. Comfortable discussing technical concepts like APIs, integrations, and automation workflows, and translating them into customer outcomes. Ability to manage multiple customer accounts, prioritize proactively, and drive strategic conversations with confidence. Cross-functional collaborator-able to partner effectively with Product, Support, and Revenue teams. Bonus Points For: Experience collaborating with or supporting technical teams on product feedback. Familiarity with tools like Jira, Salesforce, Pendo, Metabase, or other integration-heavy platforms. Experience in a high-growth, fast-paced SaaS environment. #LI-REMOTE Benefits (US-Based Employees) We are committed to the health and safety of our people. Our people are mostly working remote, collaborating online and connecting over video, as they continue to deliver high-quality technology solutions Competitive salary and equity (we want everyone to be a stakeholder) Full benefits (medical, dental, vision, 3% 401k match, wellness offerings, etc.) Unlimited PTO, paid sick days, 11 holidays Collaborating with smart coworkers that put customers first Equal Employment Opportunity Statement We value a diverse environment. ZenGRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. ZenGRC will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resumes submitted to ZenGRC will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly at *****************.
    $85k-117k yearly est. Auto-Apply 60d+ ago
  • Business Relationship Support Specialist

    W.F. Young 3.5company rating

    Dublin, OH

    About this role: Wells Fargo is seeking a Business Relationship Support Specialist as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com In this role, you will: Be accountable for a complex portfolio of customers Share leadership role with managers to oversee a portfolio of accounts Identify opportunity for process improvements within the portfolio Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio Verify compliance and report identified issues for resolution Make decisions on complex customer issues Partner with managers to resolve issues and provides status updates on implementations Develop expertise in the policies, procedures, and compliance requirements Handle complex customer issues which include escalation and resolution Lead team and serve as a subject matter expert for the department Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Knowledge and understanding of middle market commercial banking Customer service focus with the ability to listen to customer needs and recommend solutions Knowledge and understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA) Ability to work effectively, as well as independently, in a team environment Ability to identify cross-sell opportunities and participate in moderately complex customer transactions Treasury experience Ability to manage client relationships Excellent verbal, written, and interpersonal communication skills Intermediate Microsoft Office (Word, Excel, and Outlook) skills Strong attention to detail and accuracy skills Strong organizational, multi-tasking, and prioritizing skills Face-to-face customer service experience Knowledge and understanding of business banking compliance controls, risk management, and loss prevention Experience partnering/collaborating with Commercial Banking Group and/or a Wholesale group Extensive knowledge and understanding of Commercial or specialty group servicing operations Knowledge of various systems used to support Commercial Banking clients including Hogan, WCIS, Cornerstone, TM Legal Wizard, WCAO, Relationship View, Service View, SVP & WICE Job Expectations: This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards #commercialbanking Location: 6515 Longshore Loop - Dublin, Ohio 43017 Required location listed above. Relocation assistance is not available for this position. Pay Range: Dublin-Ohio Pay Range: $60,,000 - $91,000 USD annual (this range may not be applicable to other locations) Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $60,000.00 - $91,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 26 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $60k-91k yearly Auto-Apply 1d ago
  • Senior Content Marketer (Enterprise/Campaigns)

    Animalz

    Remote job

    Animalz is a content marketing agency that partners with B2B SaaS companies, venture capital firms, and other tech organizations to drive long-term, sustainable growth through high-quality content. Our fully remote team of strategists and content marketers delivers content strategies tailored to each customer's goals and context. We pride ourselves on our deep interest and understanding of software products and audiences, our commitment to thought leadership, and our relentless pursuit of mastering our craft. Our customers include industry leaders like Amplitude, Ramp, and Wistia, as well as high-growth early-stage startups. About the Role As a Senior Content Marketer at Animalz, you'll take ownership of executing and maintaining content strategies for a portfolio of high-growth B2B technology customers on our Enterprise/Campaigns team. You'll be responsible for producing compelling, audience-focused content that drives measurable business outcomes. This isn't just a writing role. You'll oversee content pipelines, assign work to freelancers, collaborate with design, and act as a trusted partner to customers. You'll work closely with the Heads of Content to translate strategy into action and work with editors and subject matter experts to ensure everything you ship is thoughtful, useful, and aligned with business outcomes. What You'll Do Execute and maintain content strategies developed by Heads of Content, adapting them to evolving customer needs and feedback Create high-performing content-blogs, guides, landing pages, email nurtures, and more-that aligns with SEO best practices and customer intent Assign and manage freelance writers, ensuring timely, high-quality delivery for the accounts and strategies you support Collaborate with design to create graphics for various deliverables (create design briefs, explain concepts, etc)… Audit, refresh, and optimize existing content to improve performance across search, conversion, and engagement metrics Manage content calendars and delivery pipelines, balancing quality with high-volume output Create monthly performance reports for the customers you manage, communicate key results and insights, and ensure content is aligned with customer goals and target outcomes. Participate in knowledge-sharing within the team, contributing expertise while learning from others in a collaborative environment Contribute to internal initiatives, from researching and piloting new service offerings to improving AI-assisted content workflows Core Competencies Strategic Execution: You can translate an established strategy into consistent, high-quality execution, adjusting tactics based on results and feedback Editorial Judgment: You understand how to craft effective B2B content across formats, funnel stages, and buyer personas-and you help others do the same Customer Empathy: You communicate clearly, manage expectations, and build trust with customers through insight and transparency Technical Curiosity: You have a strong grasp of technology and software team dynamics, and a genuine interest in learning how complex products work so you can explain them clearly and persuasively. Executional Excellence: You reliably deliver quality content on time-even when managing multiple accounts, content types, and contributors AI Fluency: You know how to use AI tools to support content workflows responsibly and efficiently, and stay current on emerging best practices Analytical Thinking: You know how to assess content performance using tools like Google Analytics, Google Search Console, and Ahrefs, and how to iterate for better results Freelancer Management & Feedback Loop: You assign work to freelancers, communicate customer feedback effectively, and ensure deliverables meet account standards while collaborating with editors throughout the process Adaptability: You're comfortable navigating ambiguity, trying new tools or formats, and adjusting your approach when priorities shift Value-Driven Thinking: You optimize for long-term impact over short-term wins, and focus on solving for our customers' customers Growth Mindset: You invest in your own development and actively bring back insights that elevate the team's thinking and output What We're Looking For 4-6 years of experience in content marketing, preferably in a B2B SaaS or agency setting Proven ability to execute content strategies that support business goals-traffic, conversions, engagement, or retention Strong customer management skills, including the ability to communicate proactively, manage feedback loops, and build trust across multiple accounts Exceptional writing and editing skills, with a strong grasp of SEO and narrative clarity Experience assigning work to and managing freelance writers in a fast-paced editorial environment Familiarity with AI tools (e.g., ChatGPT, Perplexity, Claude) and the ability to use them to enhance-not replace-human editorial quality Strong command of content tools and analytics platforms (e.g., Google Analytics, Ahrefs, HubSpot, Clearscope) Experience collaborating with other content professionals and helping refine internal processes Excellent communication, organization, and remote collaboration skills Curiosity and a commitment to continuous learning in the evolving world of content and content strategy Our Values At Animalz, our values guide how we show up for our customers, our teammates, and the content we create. We're looking for team members who embody these principles and want to grow within them. Value Over Vanity: We measure our success in customer impact, not surface-level praise. We focus on content that drives sustainable, long-term results by understanding and serving our customers' customers. Two Steps Ahead: Great work anticipates needs before they arise. We're proactive and strategic, always looking for ways to solve problems before they become blockers. Power Source; Not Power Trip: We lead through service, not authority. We energize our teammates and customers, convert obstacles into momentum, and focus on elevating others. Pursue Mastery: We believe great work comes from deliberate practice, open collaboration, and constant curiosity. We're always learning, evolving, and testing new approaches. Left Brain, Right Brain, Robot Brain: Our best work blends creativity, analysis, and smart use of technology-including AI-to drive meaningful outcomes without sacrificing humanity or voice. In the Arena: We're not spectators. We experiment boldly, contribute to thought leadership, and stay immersed in our customers' industries so we can lead from experience, not theory. Your First 90 Days Days 1-30: Learn & Integrate Complete onboarding and master our tools and processes Deep dive into your assigned customer accounts Create your first content deliverables with guidance Build relationships with your team and customers Days 31-60: Execute & Own Take ownership of 1-2 customer accounts Start managing freelance writers and content calendars Present your first performance reports to customers Contribute to team meetings and internal initiatives Days 61-90: Drive Impact Own content execution for 3-4 customer accounts Lead strategy refinements based on data Share your expertise and improve our processes Demonstrate measurable improvements in content performance for your customers Working Arrangements Location: Fully remote, North America, South America, or EMEA Timezone Requirements: We ask for at least 4 hours of overlap with US timezones (EST/PST) to collaborate effectively with our team and customers Compensation & Benefits Salary Range: $70,000 - $85,000 USD annually This role offers competitive compensation with placement within the range based on experience, skills, and demonstrated impact in previous content marketing roles. Health & vision insurance (or wellness stipend for non-US team members) 401(k) retirement plan (US only) Unlimited PTO policy Flexible working schedule Team lunch stipends Diversity, Equity & Inclusion At Animalz, we believe diverse perspectives make us stronger. We're committed to building an inclusive workplace where people of all backgrounds, experiences, and identities can thrive. We particularly encourage applications from historically underrepresented groups in tech and marketing, including people of color, women, LGBTQ+ individuals, people with disabilities, and those from varied socioeconomic backgrounds. Equal Opportunity Animalz is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We're excited to meet you!
    $70k-85k yearly 60d+ ago
  • Account Executive (ENT/Strategic) (Remote in Austin, Texas)

    Knowbe4 4.4company rating

    Remote job

    Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Remote positions open in the US office only. The Account Executive (Enterprise/Strategic) position is responsible for managing the customer accounts they're assigned and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4's products and services to enterprise sized businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting new business as well as reactivating dark (lapsed) customer accounts. Responsibilities: Promote and sell KnowBe4's range of products and services Identify and close net new customers they're assigned Build and maintain pipeline of potential customers by developing and managing relationships with prospects Forecast new business prospects that result in successful client relationships and sales Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting Articulate the value proposition of KnowBe4's products and help the customer understand how it will improve their business's security awareness training (and security overall) Achieve or exceed monthly quotas and/or targets Be well versed in KnowBe4's product offerings and promote the products and services at trade shows as requested Follow up on marketing leads to generate new sales opportunities and pipeline Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy Minimum Qualifications: Bachelor's degree a plus Proven track record in sales 3 years selling software to Small Medium Enterprise Familiarity with standard concepts, practices and procedures within the IT Security Field Experience with Salesforce and Gmail Network or Security Plus preferred Excellent verbal and written communications Stats driven business professional Motivated, energetic self-starter Strong collaborative and teamwork skills Must be able to work with minimum supervision The compensation for this position ranges from $200,000-$210,000 including base, bonuses and commissions. For more details, click here ******** ********be4.com/careers/know-your-pay/enterprise-sales We will accept applications until 2/8/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********be4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********be4.com/careers/request-accommodation. No recruitment agencies, please.
    $54k-90k yearly est. Auto-Apply 8d ago
  • Vice President, Supply Chain Operations - Remote

    GXO Logistics Inc.

    Remote job

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. The Vice President, Supply Chan Operations will be assigned specific customer accounts and warehouse sites that they will be directly responsible for to deliver commercial success and site operational excellence. Sites may consist of any combination of wholesale, retail, and ecommerce fulfillment. The VP will be responsible for leading their team across the areas of Commercial, Operations and Solutions, People and P&L Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: * Leads relationships with senior customer leadership, above the plant level, ensuring service excellence is being achieved. * Ensures that site performance is aligned to contractual KPIs and that site metrics are published in accordance with customer and contractual priorities. * Position GXO to be opportunistic with growth. Upsell the customer once account is established. * Coordinates solutions with customer and ensures requirements are met. * Partners with Division President to articulate clear direction and strategy for the division. Is the starting point in establishing "The Golden Thread" between senior leadership and the site. * Sets the expectation and drives operational excellence. * Owns S&OP for the group and ensures all sites are performing robust S&OP in accordance with defined standards. * Ensures that sites are performing effective planning routines to achieve Total Building Flow and resource agility. * Owns the P&L for the group. Is responsible for revenue and profit attainment, including EBITDA budgeting and gap mitigation. * Is accountable for the onboarding of new customers, including RFP, pricing and solution validation. * Is a key stakeholder in commercial discussions with existing customers and ensures that commercial decisions are in line with group direction and objectives. * Manages labor costs and ensures organization structures are optimized to satisfy operations and service excellence What you need to succeed at GXO: At a minimum, you'll need: * Bachelor's degree or equivalent related work or military experience * 10 years of progressive experience in supply chain management in distribution environment * Demonstrated planning, project management and analytical skills * Strong communication skills with the ability to partner with all levels of an organization, from hourly associates to senior executives, as well as external customers * Proficiency with Microsoft Office and Warehouse Management Systems (WMS) * Extensive knowledge of the principles, procedures, and best practices in the industry. * Excellent organizational skills and attention to detail. It'd be great if you also have: * 15 years of relevant experience in Supply Chain Management * MBA or other advanced degree * Availability to travel up to 75% of the time * Experience in an ISO environment * Strong previous experience driving continuous improvement and operational excellence in complex warehousing/logistics environments * Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member We engineer faster, smarter, leaner supply chains. #LI-JM4 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. #appcastrequest
    $112k-169k yearly est. 13d ago
  • Customer Service Professional (Remote)

    Lyfserv Communications Co

    Remote job

    Job role: If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: Provide customer service, assist with customer issues. Receive and respond to calls in a timely manner Make notations on customer accounts Requirements: No Experience is required but preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $39k-85k yearly est. 60d+ ago
  • Chief Operating Officer

    Developwell

    Remote job

    Department: Operations Level: L7 (or 8) About the Org Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients. We work with more than 3,000 Democratic and progressive campaigns and organizations driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future. About the Role The Chief Operations Officer is a strategic leader responsible for driving operational excellence, overseeing the financial health of the company, and ensuring cross-functional alignment at Scale to Win. The COO will serve as a central advisor to the Managing Partners, providing operational leadership to scale the company sustainably and setting the foundation for long-term growth. At this stage of growth, the COO will balance high-level tasks to execute the company vision while also managing day-to-day processes in finance, collection, compliance, operational systems, and more. This leader will direct core business functions including Business Operations, People Operations, and Finance with the ultimate goal of creating efficient and scalable processes while fostering a high-performance culture and emphasizing collaboration, innovation, and continuous improvement. As a member of the Leadership Team, they will also support the development of a mission-aligned culture. Core Responsibilities Operational and Financial Leadership (35%) ● Own and streamline all core operational functions, including vendor management, legal and compliance, payment processing, and internal systems ● In coordination with the Fractional CFO, lead budgeting, forecasting, and expense oversight; manage monthly close and reconcile accounts to ensure financial accuracy and risk mitigation ● Monitor company profitability and cash flow, ensuring that financial metrics align with business goals ● Oversee client invoicing and collections, monitor customer account lifecycles, and resolve outstanding or failed payments ● Collaborate on pricing strategy and ensure margin protection during contracting with vendors. ● Interface with external accountants, tax advisors, and consultants to maintain regulatory compliance and prepare for future growth ● Implement operational systems for privacy, data protection, and contract terms across products and services Company Management and Cross-Functional Execution (30%) ● Translate strategic vision into operational plans across departments, ensuring execution against organizational goals ● Build and maintain systems for accountability across functions-partnering with leaders in Sales, Client Success, Product, and Engineering to drive results ● Serve as the internal project manager for large cross-functional initiatives, or supervise a Chief of Staff who performs this function ● Lead operational aspects of team planning and OKRs; track progress, resolve blockers, and ensure alignment with long-term objectives ● Ensure company structure and decision-making processes are scalable and support future growth People and Team Oversight (20%) ● Manage the Operations and People teams, ensuring performance, accountability, and professional growth ● Conduct regular check-ins and feedback cycles with direct reports; support team success through coaching, mentorship, and capacity planning ● Develop internal systems to support equitable compensation frameworks, onboarding, and performance management ● Cultivate a high-trust, inclusive, and mission-driven culture across the operations function ● Model company values and support culture-building efforts across the organization Legal, Compliance, and Business Risk Management (10%) ● Serve as the primary point of contact for external legal counsel, overseeing all legal processes including contract review, terms & conditions, and compliance with TCPA & ATDS /privacy laws ● Serve as the main point of contact for the fractional CFO, implementing and managing business policies that protect organizational risk, including margin strategy, tax exposure, and contract structure ● Navigate the tradeoffs inherent in a fast-paced, client-facing environment-balancing ideal internal systems with industry constraints Leadership Development (5%) ● Support executive team alignment and strategic discussions related to growth, structure, and potential leadership transitions ● Build team management capacity with revenue-driven decision-making and client relationship navigation in mind ● Assess internal systems and develop a plan to support continued scale with high integrity Candidate Profile We are seeking a hands-on, operationally-minded leader with demonstrated experience running complex internal systems at a fast-paced organization. The ideal candidate is a systems builder who brings clarity to complexity, is energized by solving internal inefficiencies, and thrives in dynamic, evolving environments. While direct experience in the political or progressive tech space is not required, a successful COO will be comfortable learning the industry landscape quickly and communicating confidently with stakeholders, clients, and partners. Required Skills and Attributes ● Demonstrated experience (9+) managing financial and business operations in a high-growth or fast-moving organization ● Strong people management and leadership experience, including building teams, providing feedback, and coaching for development ● Expertise with core financial systems and compliance (e.g. invoicing, tax filing, budget forecasting) ● Skill negotiating with external vendors and managing legal and business risk ● Operational discipline, accountability, and a culture-building mindset ● Clear communication and project execution across teams ● High bias towards keeping your commitments, always ensuring follow-through. ● Flexibility; the position may evolve, and your responsibilities may shift over time. ● Comfort working in fast-paced environments and ability to navigate complex and nuanced situations. ● A creative problem-solver and self-starter. You're someone who can disagree without being disagreeable. You're comfortable coming up with new ideas and have the follow through to make those new ideas happen. ● Ability to organize and prioritize a complex work plan with ever-changing details. All done! Your application has been successfully submitted! Other jobs
    $115k-202k yearly est. 60d+ ago
  • Project Assistant

    Quanta Services 4.6company rating

    Remote job

    About Us A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), FiberTel, LLC. is locally grown in Utah's Art City and has rapidly expanded over the Northwest and Western regions. As an advocate for economic growth in the state of Utah, Idaho, Washington, Oregon, Nevada, and California we understand the business of conveying information. With all that is happening in our state and nationwide, we are seeing different ways of life, work, and school. The increase in work from home and online school has put a strain on internet providers and their bandwidth. Internet Providers are relying heavily on us to continue the construction and installation of fiber optics to ensure that internet service goes uninterrupted for the people of our communities. We are a utility construction company, with a specialization in the installation of fiber optics. We offer a full turnkey experience for our clients. For our employees, we offer rewarding benefits including medical, dental, and vision insurance, paid vacation, paid holidays, and 401k (with company match). We are an Equal Opportunity Employer and participate in E-Verify. About this Role FiberTel is hiring a Project Assistant for our Portland, OR office. The Project Assistant position is an entry-level position. This position will perform a variety of administrative tasks. She/he will assist the Project Manager with customer account management and maintenance. He/she will assist in tracking job progress on each assigned job and provide timely billing/invoicing per job. You will also help with other admin tasks as needed. Pay: $25-30/hr What You'll Do Responsibilities: Process account billing and invoicing in a timely manner Communicate with customers via phone or email as needed Update job information in the customer's tracking system Upload and monitor job information and progress Coordinating project timelines with internal departments. Monitoring project timelines and deadlines. Accommodating updates and changes to project schedules. Documenting project billing processes and maintaining records. Assist with other admin duties when necessary What You'll Bring Qualifications: Must be able to pass a pre-employment drug screen and background check. Ability to communicate effectively with customers, employees, etc. Associate's degree in a relevant field (preferred) Prior construction experience (preferred) Must be proficient with Microsoft Excel, Word, Outlook, Project, and applicable Engineering programs. Good Written and oral communication. Possess a valid driver's license or be eligible and willing to obtain the required license for the position. Working Conditions: This job operates in both office and field environments with occasional exposure to noise and other hazards. This job routinely uses standard office equipment. Occasionally spend time outside the office when meeting clients or need to check on vehicles. Physical Requirements: While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear; climb stairs and/or ladders. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. What You'll Get Benefits Include: Health Insurance: Medical, Dental, and Vision Plans Flexible Spending Accounts/Health Savings Accounts Retirement Savings Plan (401K) with company matching Short & Long Term Disability Supplemental Life and AD&D Insurance Paid Holidays and Vacation Competitive Pay * Pay is based on the knowledge, skills, and abilities of the employee. Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (*************************************************************** The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories. Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions. FiberTel, LLC Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $25-30 hourly Auto-Apply 60d+ ago
  • Flex Sales Fair Consultant - Work from Home

    Scholastic 4.6company rating

    Remote job

    Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together. At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started... We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family. We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off. In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives. Base Hourly Range: $22.00 to $26.00 Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people. Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available. JOB RESPONSIBILITIES Revenue Growth: + Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory. + Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth. Customer Account Maintenance and Growth: + Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges. + Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts. Relationship Building: + Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations. + Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives. Territory Management: + Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting. + Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance. Market Intelligence: + Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks. + Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives. **Qualifications** Knowledge, Skills, and Abilities: Sales Acumen: + Understanding of sales techniques, negotiation skills, and closing strategies. + Knowledge of industry trends, market dynamics, and competitive landscape. Customer Relationship Management: + Ability to build and maintain strong relationships with customers. + Skill in identifying customer needs and presenting solutions effectively. Communication Skills: + Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building. + Ability to convey complex information in a clear and concise manner. Time Management and Organization: + Strong time management skills and ability to prioritize tasks effectively. + Capacity to manage multiple priorities and meet deadlines in a fast-paced environment. + Ability to execute a vision, manage multiple priorities, and achieve results. Additional Skills + Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet. + Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers. + Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC. Experience: + Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. + Proven track record of success in sales, with a focus on revenue growth and customer relationship management. Education: + Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field. **Time Type:** Full time **Job Type:** Regular Seasonal **Job Family Group:** Sales **Location Region/State:** Florida **EEO Statement:** Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (********************************************************************************************** EEO Scholastic Policy Statement Pay Transparency Provision (********************************************************************************* Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ****************** We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
    $22-26 hourly 9d ago
  • Federal Product Specialist 4

    Dell 4.8company rating

    Remote job

    Federal Product Specialist - Remote Missouri Dell Technologies' global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we're called in to identify and support opportunities within particular customer accounts. We are the difference makers. Join us to do the best work of your career and make a profound social impact as a Product Specialist on our Product and Solutions Sales Specialist Team in remote Missouri. What you'll achieve As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. You will: •Support moderately to highly complex opportunities •Demonstrate the value of products and services to advance customer business goals •Uncover critical processes and validate operational strengths and issues within the customer's environment •Research and apply industry and market knowledge to present the positive value of our solutions Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •5 to 8 years of related experience in a relationship selling role with good knowledge of technical products, vendors and families of technologies •Good knowledge of product configurations •Strong oral and written communication skills with customers, support personnel and executives Desirable Requirements •Bachelor's degree •5 to 8 years of field sales experience Compensation Dell is committed to fair and equitable compensation practices. The Total Target Compensation range for this position is $266,050 - $344,300 which includes base salary and commissions. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
    $78k-114k yearly est. Auto-Apply 2d ago

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