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Performance Management jobs near me - 3,269 jobs

  • Associate Medical Manager

    Chenmed

    Columbus, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Independently provides care for patients with acute and chronic illnesses encountered in older adult patients. Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient. Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs. Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office. For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market. Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes. Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company. Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP's daily huddles within their center Leadership rounding with the PCPs (reduced involvement of market clinical leader) Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application. This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required Current, active MD licensure in State of employment is required A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required Must have a current DEA number for schedule II-V controlled substances Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
    $238.8k-341.2k yearly 12h ago
  • HR Generalist

    Vaco By Highspring

    Pataskala, OH

    Human Resources Generalist Industry: Construction Reports to: Corporate Leadership We are seeking a hands-on HR Generalist to serve as the onsite HR leader for our Pataskala, OH construction operations. This role will function as an HR Department of One, responsible for building, implementing, and scaling HR processes to support a growing workforce. This is an ideal opportunity for an HR professional who enjoys creating structure from the ground up, partnering closely with leadership, and being highly visible and impactful in day-to-day operations while maintaining alignment with corporate HR strategy. Key Responsibilities Serve as the sole HR representative, managing all aspects of Human Resources including employee relations, recruiting, onboarding, training, benefits, performance management, and compliance. Build and refine HR processes, documentation, and practices to support a growing construction workforce, with an emphasis on scalability and consistency. Partner closely with leadership to foster a positive, safe, and productive work environment across field and office employees. Advise managers on employee relations matters, policy interpretation, investigations, and disciplinary actions. Lead hourly and salaried recruiting efforts, including job postings, candidate screening, interviews, and onboarding coordination. Support payroll, timekeeping, and attendance tracking in collaboration with corporate HR and finance partners. Administer benefits and leave programs, ensuring compliance with federal, state, and local employment laws (FMLA, ADA, workers' compensation, etc.). Champion employee engagement initiatives, communication efforts, and culture-building activities at the site level. Collaborate with corporate HR on compliance reporting, audits, and continuous improvement of HR policies and programs. Review and assist with navigating HR-related and vendor contracts (staffing agencies, benefit providers, training vendors, etc.) in partnership with leadership and corporate teams. Ensure all HR policies, practices, and safety-related procedures are effectively implemented and followed onsite. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience). 4-6 years of progressive HR Generalist experience, preferably within construction, contracting, or a field-based operational environment. Demonstrated success operating independently in an HR Department of One or similarly autonomous role. Strong working knowledge of employment laws and HR best practices. Experience building or improving HR processes from scratch. Excellent interpersonal, communication, organizational, and problem-solving skills. Comfortable working in a fully onsite, hands-on environment. Experience with HRIS systems and Microsoft Office Suite. PHR or SHRM-CP certification preferred. Why Join Us This role offers the chance to build the HR function from the ground up at a growing construction organization, while still having the support and partnership of a corporate HR team. You'll be a trusted resource to leadership, make a visible impact on employees, and shape the culture and systems that support long-term growth. Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure: $45,000 - $75,000. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan's terms and conditions. The individual may also be eligible for discretionary bonuses. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Vaco's HR Department. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $45k-75k yearly 2d ago
  • Area Manager

    Alpha Partners Group 4.3company rating

    Columbus, OH

    About Us: Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes. About the Job: We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio. Responsibilities: Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence. Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies. Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals. Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed. Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets. Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency. Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement. Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality. Qualifications: Education: Bachelor's degree in Business or related field. Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management. Skills: Proven ability to manage multifamily property operations with a hands-on, proactive approach. Excellent leadership skills, capable of motivating and directing teams to achieve operational targets. Exceptional communication skills, proficient in discussing complex operational details with various stakeholders. Proficient in property management software, preferably with expertise in AppFolio Strong financial acumen with experience in budget development and fiscal management. Ability to think big picture, while also has great attention to details Language: Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders. Compensation: A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary. Application Process: Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
    $85k-125k yearly 5d ago
  • Senior Technical Project Manager

    Catapult Federal Services

    Remote job

    Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement
    $83.4 hourly 4d ago
  • Human Resources Client Relations Professional

    OPOC.Us

    Worthington, OH

    OPOC.us (One Point of Care) is seeking a full-time HR Client Relations Professional to join the Centric team in our office located in Worthington, Ohio. We are looking for a positive, high-energy individual with a range of human resources experience and a demonstrated client focused background. You will be working in a team environment and have the well-developed skill set needed to maintain and enhance client relationships and drive business growth. The successful candidate will have exceptional interpersonal and communication skills, strong problem solving and decision-making abilities, and a working knowledge of multiple human resource disciplines, including compensation practices, payroll processes, employee relations, performance management, and federal and state respective employment laws. The Expertise and Skills You Bring โ€ข 3+ years of demonstrated HR or ASO experience, required. Bachelors degree, and SHRM-CP, or related Human Resources certification are highly desired. โ€ข Proven experience in a client-facing role, managing client relationships and driving customer satisfaction. โ€ข Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality. โ€ข Flexibility to travel to client sites as needed. โ€ข Ability to function in a fast-paced environment, prioritizing tasks and pivoting focus when needed while remaining organized and efficient. โ€ข Service oriented and proactive, anticipating client needs and collaborating with your team to deliver our services and exceed client expectations. โ€ข Ability to utilize internal and external resources, tools, and information to fully support our clients and bring added value to those relationships. โ€ข Knowledge of Federal & State regulations, guidelines, and best practices. โ€ข Proficient in Outlook, Microsoft Word, Excel, and Power Point and HRIS technology systems. Compensation OPOC.us offers a competitive wage and benefits package, as well as the opportunity for incentives and growth for driven individuals. The compensation range is negotiable and will be based on your experience, education and certifications. Benefits โ€ข 401K with company matching. โ€ข Medical insurance โ€ข Dental insurance โ€ข Vision insurance โ€ข Company paid life insurance. โ€ข 8 paid holidays plus generous paid time off. โ€ข Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program. โ€ข Onsite gym and health coaching โ€ข And most of all, the opportunity to grow and develop in a supportive and positive work environment! OUR GROWTH OPPORTUNITIES: At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
    $30k-47k yearly est. Auto-Apply 60d+ ago
  • Manager, Technical Support

    Gong.Io 4.3company rating

    Remote job

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As a Manager, Technical Support, you will be at the forefront of the Gong leadership experience, enabling your team to create #ravingfans by providing an exceptional and consultative support experience for our customers. You will empower your Technical Support Associates to be proactive, innovative, and strategic problem-solvers. This role is about more than just managing queues; it's about building a scalable function that delights customers long-term while achieving operational excellence. RESPONSIBILITIES Own Team Culture: Cultivate a high-energy, positive, and accountable team environment that is focused on continuous improvement and delivering exceptional customer results. Mentor and Develop a High-Performing Team: Directly manage, coach, and motivate a team of Technical Support Associates, fostering a culture of continuous learning, curiosity, and high accountability. Champion Technical Enablement & Training: Play a key, collaborative role in the development and execution of our support enablement program. You will be crucial in ensuring that onboarding, ongoing training, and knowledge resources are successful, effective, and rapidly build deep product and technical expertise. Recruitment and Onboarding: Actively participate in the recruiting, interviewing, and hiring of new Technical Support Associates to quickly scale the team while maintaining a high talent bar. Performance Management: Set clear performance expectations and provide regular feedback through 1:1s, performance reviews, and calibration sessions. Foster Collaboration: Encourage and facilitate a culture of knowledge sharing and collaboration within the team and with cross-functional partners, ensuring complex technical issues are resolved efficiently. Manage to World-Class SLAs and KPIs: Develop, track, and manage key performance indicators (KPIs) and service level agreements (SLAs), consistently driving the team to achieve high standards for efficiency, quality, and time-to-resolution. Process Optimization: Champion process improvements, tools, and best practices to increase team productivity and enhance the overall customer support experience. We encourage thinking big and questioning the status quo. Escalation Management: Handle high-priority customer escalations with tact, urgency, and clear communication, ensuring a swift and satisfactory resolution. QUALIFICATIONS 3+ years of experience managing a Technical Support, Customer Success, or similar customer-facing team, preferably within a B2B SaaS environment. Demonstrated success managing operational performance using SLAs (e.g., FTR, TTR) and key KPIs (e.g., CSAT, quality scores). Proven ability to manage and motivate a team in a fast-paced, high-volume, and high-growth organizational setting. Exceptional written and verbal communication skills, with the ability to articulate technical concepts and provide candid, constructive feedback. Proven ability to drive the successful adoption and effectiveness of enablement programs, particularly for entry-level technical staff, ensuring training translates directly into high-quality customer support outcomes. Proficiency with modern support platforms (e.g., Salesforce Service Cloud, Zendesk, etc.). Data-Driven Decision Making: Proficiency in analyzing support metrics (SLAs, KPIs, CSAT, trend analysis) to diagnose operational weaknesses and drive strategic improvements. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $106,350 - $133,500 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. <>
    $106.4k-133.5k yearly Auto-Apply 57d ago
  • Senior Director of Business Risk & Excellence (SAN ANTONIO)

    Usaa 4.7company rating

    Remote job

    Why USAA? Please ensure you read the below overview and requirements for this employment opportunity completely. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The dedicated Executive Director, Business Excellence, for Bank OMNI Sales and Service (BOSS) is a critical leadership role responsible for proactively managing and mitigating vulnerabilitiesacross the BOSS business. This role centralizes accountability for all safeguard functions within BOSS, ensuring alignment with Bank Risk Program and RGF expectations and enabling operational resilience through repeatable processes and data-driven insights. This Leader will manage a team of subject matter experts specializing in BOSSvulnerabilityand control, providing comprehensive and proactive business coverage and will oversee the team's efforts to streamline safeguard-related processes, enhance collaboration, and minimize disruption to BOSS operations. The ED, BOSS Business Excellence utilizes executive-level business acumen, strategic thinking, process improvement, and decision-making abilities and provides effective hands-on management and leadership. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Oversee key initiatives and accelerate the strategic execution of key cross-functional workstreams Develop and maintain an end-to-end strategy to improve the use of employee feedback as a key element of our process improvement efforts and target state design Effectively implement a process that can be used horizontally, at scale, across the Bank to improve the pull-through of innovative ideas from our employees Design integrated communication plan to provide employees feedback on the outcome of their ideas Ensures effective oversight, governance, risk identification, and compliance in place to monitor channel performance; identify, measure, and report on performance targets Enable target-state employee and member experiences and operational excellence through effective process management, change delivery, and communications Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of channel or large-scale sales, service, or operations experience within a highly regulated environment. 3 years of experience in sales/service effectiveness or performance analytics and reporting, including experience providing trends/solutions in a contact center or large operations environment. 4 years of people leadership experience in building, managing and/or developing high-performing teams is required. Ability to develop successful relationships with internal stakeholders and negotiate and influence at all levels of the organization. Experience leading through change and communicating effectively at scale. In-depth knowledge required of financial industry laws, rules, and regulations as well as regulatory guidance on processes, programs, and operations What sets you apart: Experience in contact center operations Experience in first and second-line operational risk/compliance Deep Familiarity with bank risk programs Leadership experience US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $147,750-$265,950. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $147.8k-266k yearly 1d ago
  • Manager, Claims Operations

    Healthcare Management Administrators 4.0company rating

    Remote job

    HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a โ€˜Washington's Best Workplaces' by our Staff and PSBJโ„ข. Our vision, โ€˜Proving What's Possible in Healthcareโ„ข,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ************************** How YOU will make a Difference: The Claims Operations Manager will oversee the end-to-end processing of healthcare claims. The manager is responsible for leading the HMA Claims Operations staff and their daily work requirements. Leveraging metrics and forecasts; they prioritize workload and resourcing to maximize operational production in partnership with vendor resources and liaisons. The manager will lead a team responsible for claims intake, pricing, adjudication, coordination of benefits and issue resolution while driving operational excellence What YOU will do: Direct supervisory responsibilities: Manages and coaches individual contributor's performance and quality. Assess and manages claims inventory: Tracks and manages inventory trends and proactively adjusts resource levers as needed to maximize productivity Manage daily operations of claims processing, ensuring accuracy, timeliness, and compliance with healthcare policies and federal guidelines Create daily updates for management team flagging production rates, critical issues and areas of escalation in real time Monitor and resolve pricing discrepancies impacting claims adjudication and provider payments. Lead initiatives to improve pricing workflows, automation, and system performance. Vendor auditing &QA: Leads vendor audits and manages reporting to ensure vendor quality. Apply subject matter expertise to the business of claims processing and operations Manage to vendor agreements, proactively identify and flag issues, escalate appropriately Develop and maintain workflows and documentation specific to claims processing. Train and coach staff and vendors on claims processes as needed Motivate talent: Ability to motivate and lead team members and vendors in accordance with HMA values and objectives Talent planning: Proactively review and assess talent. Continually develop and/or recruit talent to meet objectives Requirements Knowledge, Experience and Attributes: Bachelor's Degree or equivalent work experience Minimum 5 years' of claims operations experience, self-funded health plan experience is a plus Minimum 2 years' of people leading experience Experience with claims platforms such as HealthEdge, Mphasis, or Facets Knowledge of CPT, HCPCS, ICD-10 coding, and reimbursement methodologies. Strong understanding of provider contract terms, fee schedules, and pricing models (e.g., DRG, APC, RBRVS). Proven ability to manage and develop a team of highly skilled staff Proven ability to manage and interact with vendors to support execution of work within the SLA's established Benefits Compensation: The base salary range for this position in the greater Seattle area is $100,000-$123,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit
    $100k-123k yearly Auto-Apply 60d+ ago
  • Site Maintenance Advisor

    BP 4.5company rating

    Remote job

    Introduction The Maintenance Advisor is responsible for completing the Retail Maintenance Strategy for retail site maintenance within their assigned geography. Responsibility is passionate about maintaining sites we either own or lease, with scope of responsibility dependent upon the CoT (class of trade). The Advisor is encouraged to provide support for Site Operators by handling the SLAs of maintenance vendors and is accountable for handling an annual budget for repairs and capital replacements. US Convenience & Mobility is an organization that supports the operations of over 300 company owned and over 1,000 franchised convenience retail stores operating under the brands of Thorntons and ampm across the West Coast, Midwest, and Northeast. We are seeking guest-centric leaders with a growth and strategic demeanor to help us continue to build the top tier convenience retail chain of the future Key Accountabilities: Plan and oversee a portfolio of Capex projects including asset replacement programs for Equipment (food equipment, HVAC, Car Washes, etc.), roofing, fuel dispensers, fueling systems components, lighting, flatwork pavement, and small building repairs and improvements Provide feedback on annual plan for asset replacements. Be responsible for maintenance activities of contractors and vendors, ensuring timely and high-quality services within their SLA. Actively handle open work orders through a facility management software to ensure vendors are performing within their SLA standards. Conduct regular site inspections to identify maintenance needs and ensure compliance with brand and company standards. Work with Procurement team to handle service contracts, negotiate pricing, and evaluate vendor performance. Develop scopes of work and budgets for assigned projects, working with Procurement team in bidding and sourcing contracts. Act as primary point of contact for customer concerns related to site maintenance issues. Intervene with GBS (Help Desk?) and other teams when necessary to provide 2nd level triage of maintenance requests. Provide technical support to the Sales and Operation Teams and other local personnel. Diligently handle maintenance budgets and expenses to ensure efficient solutions while maintaining operational efficiency and staying within budgets. Generate reports on maintenance activities, project progress, and budget performance. Provide financial reporting on maintenance expenditures and preventative maintenance strategies. Evaluate major repairs for cost-benefits of repair versus replacement. Track asset lifecycle data and recommend replacement schedules based on condition assessment. Perform on site due diligence on new prospective sites and review scope recommendation with Design and Construction. Inspect new installations for conformance to retail site, operational, and safety standards. Assist in providing engineering review of assets to maintain assets to our Integrity Management standard. Champion contractor safety performance through regular interface and assessment in the field, including Control of Work practices and regular safety audits. Work with internal teams to address compliance issues and maintain regulatory standards. Provide on-site emergency response services as needed and on-call working with Retail Compliance team and Remediation Management to coordinate spill and leak response efforts. Job Requirements: Associates degree or equivalent experience in a technical field of study, i.e. engineering, electrical, mechanical, construction Minimum 5+ years technical and project management experience directly related to the planning and execution of facility maintenance projects required. Experience in fuel station maintenance, retail facilities, or similar industries preferred. Familiarity with HVAC, electrical, plumbing, fuel systems, and general facility maintenance. Experience handling third-party contractors and evaluating service quality. Strong financial insight in handling maintenance and capital budgets. Knowledge of OSHA, EPA, and other regulatory requirements applicable to fuel stations is ideal. Strong leadership and interpersonal skills to effectively handle vendors and collaborate with partners. API 1646 and OSHA 10 Hr. certifications (to be fulfilled upon entry into role if not already completed). This is a field-based role with the expectation that at 30-50% of planned activity will be at the retail sites and/or with contractors and vendors in the marketing area. Availability for emergency maintenance calls and issue resolution which may include โ€œafter-hoursโ€ communications. Additional Information: Job Family Group: Project Management Group Relocation Available: No Travel required: Yes - up to 50% Why Join the Team: being customer-centric, agile and responsive to changing customer needs and dynamic markets focusing on growth and development of customer offers optimizing the chemicals and fuels value chains to maximize integrated value contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner crafting strategic partnerships that drive long-term value for C&P being digitally enabled and empowered by customer insights and data to deliver solutions. Considering Joining bp? At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more! Travel Requirement Up to 50% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is fully remote Skills: Agility core practices, Agility core practices, Asset health monitoring, Asset Life Cycle Management, Asset Management, Cost-conscious decision-making, Cost Leadership, Cost Performance Management, Defect Elimination, Equipment criticality assessment, Equipment strategies, Facilitation, Group Problem Solving, Influencing, Maintenance, history and coding, Maintenance fundamentals, Plant Economics, Presenting, Process Safety Management, Reliability Fundamentals, Reliability in Design, Reliability leadership and governance, Reliability processes and systems, Root cause analysis, Stakeholder Engagement {+ 2 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
    $46k-76k yearly est. Auto-Apply 60d+ ago
  • SecOps Engineer - Identity Operations Tech Lead

    Eli Lilly and Company 4.6company rating

    Remote job

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Are you eager to make a significant impact in the cybersecurity field? We are seeking a Technical Lead role to infuse our team with innovative ideas and daring solutions. In this position, you will play a crucial role in delivering how our organization ensures secure, appropriate, and timely access to enterprise resources, while also supporting the capabilities that help us achieve and sustain our Identity and Access Management strategy. What You'll Be Doing The SecOps Engineer- Identity Operations Tech Lead role of Identity and Access Management (IAM) is a technical leadership role responsible for the delivery and support for the company's 24/7 identity platforms and services. This role plays a critical part in ensuring the secure and efficient support of identity and access services within our organization. The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related to IAM focusing on Authentication services. This role will also collaborate with cross-functional teams to maintain compliance, address risks, and enhance our IAM program. This includes working closely with the Operation Manager, the Service Leads and other Technical leads to ensure alignment of priorities, allocating resources effectively, and driving operational excellence. What You'll Bring: Team and Technical Leadership: Recruit, hire and develop a high-performing identity operation engineers. Provide coaching, career development, performance management and professional growth opportunities. Foster a culture focused on innovation, continuous learning, and operational discipline. Cultivate a diverse and inclusive team fostering different perspectives and backgrounds. Keep abreast of the latest developments in IAM technologies, security threats, and regulatory changes. Drive the adoption of innovative and creative solutions to address complex, global IAM problems. Serve as technical lead and an escalation point for team members. Operational Excellence: Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution and continuous improvement that enable the support of 24/7 services. Continuously monitor IAM systems performance and health to ensure optimal operation. Perform regular maintenance tasks to prevent issues. Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible. Manage and maintain all components of IAM systems. Ensure that all systems are up-to-date with the latest patches and security updates. Analyze system performance metrics and make recommendations for improvements. Implement changes to enhance system efficiency and reduce downtime. Maintain detailed documentation of system configurations, procedures, and incident reports. Provide regular status updates and reports to management. Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services. Communicate effectively to resolve issues and implement changes. Assess current system capacity and plan for future growth. Ensure that resources are allocated efficiently to meet demand. Provide technical support to users as it pertains to issues and requests on Identity services. Support response to audit and compliance requests pertaining to Identity services. Develop and implement solutions to resolve identified problems. Ensure that solutions are tested and validated before deployment. Perform detailed root cause analysis and document findings. Develop and implement corrective actions to prevent recurrence. Proactively identify opportunities for process improvements and implement best practices to enhance problem management processes. Your Basic Qualifications: Bachelor's degree in Computer Science, Engineering or related technical field. 5+ years of proven experience in supporting, delivering and securing Identity and Access Management services. 5+ years technical experience with Entra ID and/or Active Directory. 5+ years of experience with authentication and authorization technologies and federated identity standards and protocols (multifactor authentication, certificate-based authentication, LDAP Kerberos, OAuth, SAML, OpenID Connect). Additional Preferences: Experience in privileged access management including CyberArk. Experience with encryption, secrets management. internal certificate authority, public certificate provisioning, enabling certificate management, and/or digital signatures. Experience with Microsoft Identity Manager. Experience with IT service management (ITIL). Effective collaboration with other technical counterparts, Leaders and Stakeholders, to deliver and support IAM solutions. Ability to work with a distributed and virtual team. Critical thinking, analytical skills, and thought leadership. Excellent communication and presentation skills, and ability to adapt messaging for diverse audiences. An understanding of common services used in cloud-based architecture, with experience in AWS and/or Azure, and awareness of cloud platform security and controls. Relevant certifications such as CISSP, CISM, or similar. Additional Information: Remote or Hybrid Onsite if in Indianapolis, IN Expected Shift Hours: 9:00 am - 6:00 pm US Eastern Standard Time (EST) Participate in weekend on-call once per month Travel 10-15 % Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,750 - $198,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $63.8k-198k yearly Auto-Apply 26d ago
  • Senior Manager, Product Sales Specialists

    Motive 4.3company rating

    Remote job

    Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. Location: Remote Job Summary We are seeking a visionary and results-oriented Senior Manager, Product Sales Specialists to build, lead, and scale our specialized overlay sales team. This role is a critical component of our go-to-market strategy, responsible for ensuring the successful adoption and revenue growth of our most strategic products, including Cards and Equipment Monitoring. The ideal candidate will be an experienced sales leader with a proven track record of developing and managing high-performing teams, defining go-to-market motions, and driving complex, multi-product sales cycles, ideally from a prior role managing overlay specialists. This role requires a leader who can not only manage a team of in-house experts but also influence cross-functional collaboration and drive scalable processes. The Director will be responsible for defining the team's strategic direction, managing compensation and quota models, and serving as a key partner to Sales, Product, and executive leadership. Key Responsibilities Team Leadership & Development Take ownership over existing team of Product Sales Specialists (Overlay Sellers) Build and scale a world-class team of quota-carrying Product Sales Specialists. Own the hiring process, including defining the ideal candidate profile and conducting interviews, to ensure the team has the necessary technical fluency and sales acumen. Provide ongoing performance management, coaching, and mentorship to specialists, elevating overlay team performance and fostering a culture of continuous learning and excellence. Operational Excellence & Execution Partner with Sales and Product leadership to ensure seamless collaboration between specialists and Account Executives (AEs). Establish scalable processes for deal assignment, pipeline management, and collaboration to support a growing team. Partner with Sales Operations to implement systems and tools (e.g., Salesforce tracking) that provide visibility into the team's impact. Track and analyze key performance metrics such as attach rates, number of co-sold deals, ACV lift, to measure team ROI and justify expansion. Act as a bridge between the field sales organization and the Product team, channeling customer feedback and market insights to inform product roadmap and strategy. Required Qualifications 5+ years of experience in sales leadership, with at least 2 years managing a team of sales specialists, solution engineers, or similar technical overlay roles. Demonstrated experience building and scaling a new sales function. Deep understanding of complex B2B sales cycles, particularly in SaaS, fintech, IoT, or telematics. A strong technical aptitude and ability to understand and articulate complex product offerings. Proven ability to define and implement new go-to-market strategies. Strong analytical skills and experience using data to measure success and inform strategic decisions. Exceptional communication, presentation, and interpersonal skills, with the ability to influence and align stakeholders across all levels of the organization. Preferred Qualifications Familiarity with sales tools such as Salesforce, LinkedIn Navigator, and other outreach platforms. 2+ years managing a team of overlay sellers at an organization with the Sales Overlay motion already established. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote
    $82k-134k yearly est. Auto-Apply 2d ago
  • Color Match Lab Manager

    Nucoat North America, LLC

    Columbus, OH

    Job Title: Color Match Lab Manager Company: Nucoat North America, LLC Schedule: Full-Time, Monday-Friday, 8am-5pm Travel Required: No Nucoat North America, LLC is seeking a strategic and hands-on Color Match Lab Manager to lead our color formulation, quality assurance, and sample development operations. In this leadership role, you will oversee daily lab activities, guide the color matching team, and ensure that all products meet or exceed quality expectations for the window and door coatings market. You will work closely with cross-functional partners, drive process improvements, and uphold Nucoat's commitment to precision and consistency. Key Responsibilities Leadership & Team Management Supervise and develop color lab personnel through coaching, training, and performance management. Coordinate daily workflows to meet production, R&D, and customer-driven priorities. Maintain a strong culture of safety, quality, and operational excellence within the lab. Color Formulation & Technical Oversight Direct the development of accurate, repeatable color formulas for customers and production operations. Review and approve batch formulas, sample matches, and adjustments completed by lab staff. Lead complex color-matching projects and mentor team members on advanced techniques. Process Improvement & Quality Assurance Establish, refine, and maintain color-matching procedures, documentation, and lab protocols. Analyze results, validate outcomes, and ensure alignment with specifications and customer expectations. Drive corrective actions and continuous improvement initiatives to enhance accuracy, efficiency, and consistency. Technology & Equipment Management Oversee the use of color match software and automated tinting systems to ensure optimal performance. Manage conversion of manual formulas into automated platforms and maintain formula databases. Ensure laboratory equipment is properly calibrated, maintained, and in good working order. Cross-Functional Collaboration & Customer Support Partner with production, sales, quality, and customer service teams to resolve color-related issues quickly and effectively. Provide technical support to customer service and engage directly with customers when needed. Present results, participate in evaluations, and offer informed recommendations in both formal and informal settings. Qualifications High school diploma or equivalent required; additional technical education preferred. Prior experience in a coatings lab or color-matching environment required. Demonstrated leadership experience in a lab or production setting. Strong mathematical, analytical, and problem-solving skills. Excellent communication, organization, and interpersonal abilities. What We Offer A collaborative and innovative work environment. Opportunities for professional development and leadership growth. Competitive salary and comprehensive benefits package.
    $53k-84k yearly est. 2d ago
  • Oracle HCM Talent Software Engineer II

    Jpmorgan Chase 4.8company rating

    Columbus, OH

    You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within Corporate Technology, you will be part of an agile team dedicated to enhancing, designing, and delivering software components for the firm's cutting-edge technology products in a secure, stable, and scalable manner. In your role as an emerging member of the software engineering team, you will be responsible for executing software solutions through the design, development, and technical troubleshooting of various components within a technical product, application, or system, while acquiring the skills and experience necessary for career growth. **Job responsibilities** + Design, develop, and implement innovative software solutions with a focus on Oracle HCM SaaS products + Drive improvements and optimizations within the Oracle HCM platform, particularly in Talent and Performance Management + Provide functional and technical support for Oracle HCM Talent Management as needed + Maintain and manage business processes, documentation, JIRA practices, and Service Request (SR) tracking + Gain hands-on experience with Oracle OTBI, HDL/HSDL, and other relevant tools + Ensure compliance with security protocols and release management practices to mitigate risk + Safeguard data privacy and ensure alignment with regulatory requirements + Collaborate with Oracle to manage and resolve service requests and proactively apply lessons learned to minimize production defects + Analyze Oracle release notes and assess potential system impacts + Deliver on design milestones and deadlines with a high level of autonomy and accountability + Perform thorough functional testing to identify and resolve defects and root causes efficiently **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 2+ years applied experience + Expertise in Oracle Talent Management and Visual Basic Studio + Experience in supporting and sustaining HCM Talent Management modules + Commitment to data security, privacy, and risk management practices + Proficiency in managing system configurations, JIRA workflows, and related documentation + Proven ability to work within large, cross-functional teams to drive results + Strong passion for innovation and continuous improvement + Clear, concise communication skills and responsiveness in a fast-paced environment + Strong analytical and problem-solving capabilities **Preferred qualifications, capabilities, and skills** + Oracle Talent Management Cloud Certified Implementation Professional + Experience with Oracle OTBI, HDL/HSDL, and other relevant tools JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $118,750.00 - $150,000.00 / year
    $118.8k-150k yearly 60d+ ago
  • Executive Director, Global Value Evidence Lead

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Columbus, OH

    The Executive Director, Global Value Evidence Lead, is a strategic leader responsible for driving the global value evidence strategy across the company's portfolio. This senior leader will provide strategic vision and leadership for value evidence activities at Otsuka, ensuring robust, innovative, and fit-for-purpose evidence is generated to support product differentiation, market access, and reimbursement across geographies. The incumbent will lead a team of value evidence asset leads and collaborate with internal and external stakeholders to shape the value narrative and evidence plans from early development through post-launch. **Key Responsibilities:** + Oversee the Global Value Evidence (GVE) strategic planning and execution processes to ensure alignment with asset and company business priorities + Lead team of value evidence TA and assets leads who design and implement HEOR, RWE, and other evidence generation initiatives to support regulatory, HTA, and payer submissions, and demonstrate the differentiated value of our products + Utilize advanced scientific knowledge and emerging trends to drive innovation in value evidence + Provide mentorship, support in career development and performance management for direct reports + Enhance the department's capabilities by developing skills, nurturing a culture of scientific excellence, and ensuring strategic impact + Support in proactively identifying and solving complex problems that impact the management and direction of the GVE department + Cultivate strong, collaborative relationships with key internal stakeholders and communicate matters of significant importance to the department, broader function and organization + Represent the company in external engagements with HTA bodies, payers, academic institutions, and industry consortia. + Ensure compliance with global regulatory and ethical standards in evidence generation and data use. **Qualifications:** + Advanced degree (PhD, PharmD, MD, MPH, or equivalent) in a relevant scientific or health-related field. + 10+ years of experience in pharmaceutical, biotech, or healthcare consulting, with a strong focus on HEOR, RWE, and market access strategy. + Demonstrated leadership in developing and executing global evidence strategies for successful product launches and access. + Recognized within the outside scientific community as a thought leader in value evidence through publication in peer reviewed journals, presentations, involvement in scientific/professional associations etc. + Deep understanding of global HTA and payer requirements, regulatory frameworks, and healthcare systems. + Deep understanding of industry best practices + Exceptional strategic thinking, communication, and stakeholder engagement skills. + Proven ability to lead cross-functional teams and influence senior leadership. **Preferred Qualifications:** + Experience in multiple therapeutic areas, including specialty or rare diseases. + Familiarity with innovative evidence platforms, digital health technologies, and advanced analytics. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 60d+ ago
  • Federal Systems Integrator, Lead

    Asana 4.6company rating

    Remote job

    The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies. We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business. This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution. What You'll Achieve: Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management. Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners. Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking. Create and run scalable partner enablement: deliver training, stand up โ€œbetter togetherโ€ materials, guide partner portal access, and establish repeatable playbooks. Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs. Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution. Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact. Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion. About you: Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem. Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders. Hands-on operator who โ€œchecks ego at the doorโ€; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs). Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution. Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus. Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market. Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows. Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Remote About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
    $172k-196k yearly Auto-Apply 1d ago
  • Sr. Consultant, Global Technology & Business Services Vendor Management

    Cardinal Health 4.4company rating

    Dublin, OH

    What Strategic Planning/Execution contributes to Cardinal Health Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. Strategic Planning/Execution is responsible for developing and supporting the realization of strategic plans and management agendas. Job Summary This role is responsible for Relationship Management, Contract Management, Performance Management, and Financial Management as it relates to Global Technology & Business Services (GTBS) Vendors. This role is responsible for creating and managing diverse strategic vendor partnerships that drive enterprise value with innovation and competitive pricing. This role develops and executes strategic plans by leveraging market research, industry knowledge and through cross-functional collaboration. Location Targeting individuals local to Central Ohio, willing and able to work in a hybrid work environment Responsibilities Govern and interpret large contracts (Managed Service, Staffing and Software contracts specifically) Executes contractual changes as needed Analyze and audit performance metrics Monitors vendor activity to ensure compliance with company policies Drives and standardizes best practices based on functional changes needed through deep-dive analysis of data and feedback from executive leadership Facilitates the relationship between Cardinal Health and the Vendor Provides financial support and management for budget and forecasts Qualifications 8-12 years of experience, preferred Bachelor's degree in related field, or equivalent work experience, preferred Experience in Information Technology, Software Management, and/or Contractor Staffing, preferred Strong understanding of contract terms and conditions including maximizing deliverables and risk mitigation Strong communication skills both verbal and through presentations What is expected of you and others at this level Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects Participates in the development of policies and procedures to achieve specific goals Recommends new practices, processes, metrics, or models Works on or may lead projects that may have significant and long-term impact Provides solutions which may set precedent Receives and provides guidance on overall project objectives Acts as a mentor to less experienced colleagues Anticipated salary range: $105,100 - $150,100 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/13/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $105.1k-150.1k yearly Auto-Apply 60d+ ago
  • Title V Evaluator and Epidemiologist

    State of Wisconsin

    Remote job

    As the Title V Evaluator and Epidemiologist, you will provide expert support for public health surveillance of maternal and child health populations and lead the development and implementation of monitoring and evaluation plans for Title V-funded activities. Responsibilities include: * Providing leadership and expertise for performance management and evaluation methodologies as they apply to maternal and child health programs, specifically for state and local/Tribal public health systems, and public health partners. * Providing leadership and expertise for statistical analysis, interpretation, and presentation of findings for family health issues, including pregnancy, birth outcomes, infant and child health, and women's health. * Analyzing population health data to monitor health status and determinants. * Reporting population and program indicators required by federal grantors. * Utilizing data collection platforms including REDCap and Alchemer. * Providing technical assistance to internal staff and external partners around data and surveillance systems, epidemiologic analysis, and program evaluation. Salary Information The starting pay is between $41.40 and $43.97 per hour (approximately $85,100 and $91,400 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required. Pay for current or former employees is set based on the rules that apply to compensation for the applicable transaction. The position is classified is an Epidemiologist - Advanced and is in pay schedule and range 11/03. Job Details * All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. * For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice. * Mileage reimbursement to the employee's headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process. * DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer. Qualifications Minimally qualified applicants will have all of the following: * Experience using epidemiological concepts, information systems, and methodologies to conduct data analysis and surveillance of public health data. * Experience in public health epidemiology and program evaluation. * Experience using databases and statistical software packages such as MS Excel, MS Access, SAS, Arc-GIS, or Tableau, to collect, manage, analyze, visualize, and/or interpret data, as well as to assess data quality. * Experience providing technical assistance to individuals and organizations regarding evaluation, interpretation of program data, or program planning utilizing population data. Well-qualified applicants will also have one or more of the following: * Experience with public health epidemiology or program evaluation related to women, children, infants, or families. * Experience with program planning, implementation, evaluation and trend analysis pertaining to maternal and child health issues. Your letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. How To Apply Applying is easy! Click "Apply for Job" to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application. Helpful Information: * Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline. * You may want to save a copy of the job posting for referencing after the deadline. * Submitted materials will be evaluated by a panel of job experts according to the qualifications above. * Please monitor your email for communications related to this position. * Current or former permanent, classified, state employees must complete the online application process to be considered. * If viewing through an external site, please apply directly at Wisc.Jobs. * For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact **************************. DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans' hiring programs with the WI Department of Veteran's Affairs, click here. Deadline to Apply The deadline to apply is 12/17/25 at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm. Late or incomplete applications will not be accepted.
    $85.1k-91.4k yearly 14d ago
  • Senior Customer Success Representative

    GTT Communications 4.6company rating

    Remote job

    About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ Role Summary: The Senior Customer Success Representative - Lost Logo Retention is a critical role focused on extending customer relationships and maximizing lifetime value, even as customers transition away from GTT. This role is responsible for proactive outreach, retention efforts, and support for customers who are in the process of disconnecting services. The ideal candidate will be a strategic communicator, a customer advocate, and a team leader who can guide both customers and internal teams through complex transitions. Duties and Responsibilities: Supporting customers who are leaving GTT, with a goal of nurturing relationships and identifying opportunities to retain or extend services. Provide support across billing, order management, and lost revenue recovery. Drive daily, weekly, and monthly outreach strategies to maintain engagement with at-risk customers. Support price increase communications and order processing during the transition period. Collaborate with cross-functional teams to ensure seamless customer experience and issue resolution. Escalate and track customer concerns, ensuring timely and effective resolution. Develop and implement retention strategies for services approaching renewal. Guide customers through the offboarding process while identifying opportunities for re-engagement or future business. Serve as a mentor and escalation point for the Customer Success teams. Required Experience/Qualifications: Bachelor's degree and 5-7 years of professional experience, Proven experience supporting enterprise customers and managing customer success initiatives. Strong communication, negotiation, and presentation skills. Ability to manage multiple priorities and drive performance. ยท Experience in customer lifecycle management, including renewals, health checks, and QBRs. Familiarity with order and billing systems, and ability to advocate for customer needs internally. Desirable Experience/Qualifications: Experience in telecom or technology services. Process-oriented with strong problem-solving skills. Ability to translate complex ideas for technical and non-technical audiences. Analytical mindset with a focus on customer outcomes and retention metrics. Hours/Travel/Shift: Standard business hours (Monday-Friday). No travel required. Primarily computer-based work. Reasonable accommodation available. Client Relationship Management Physical Job Requirements: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile The employee is also required to interact with a computer and communicate with peers and co-workers Extended periods of time doing computer-based work While performing the duties of this job, the employee is regularly required to be independently mobile Core Competencies: Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to develop and improve individual and organizational performance. Client Relationship Management: Knowledge of client relationships; ability to address critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients. Universal Competencies: Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement (Americas Only): GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge. #LI-CH1 #LI-Remote
    $27k-37k yearly est. Auto-Apply 15d ago
  • NetApp Storage Consultant

    Technology Service Professionals, Inc. 4.3company rating

    Remote job

    Remote, - 2025-10-24 If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're committed to culture and seek employees who can grow both professionally and personally with us. At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our people are our product, and our commitment to those employees is reflected in our company values. SCOPE OF WORK: The NetApp Storage Consultant will serve as a resident engineer supporting enterprise storage environments. This role focuses on storage migrations, ONTAP administration, and StorageGrid operations, working closely with the customer's storage operations and engineering teams. The consultant will provide hands-on technical leadership, documentation, and process improvement to ensure seamless migration and ongoing storage optimization. * Location: 100% remote (East region) * Duration: 12-month residency contract (likely to renew) THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A NETAPP STORAGE CONSULTANT: * Work under the direction of the storage operations manager and leads to plan, execute, and support large-scale data migrations * Perform migration activities across multiple environments, including: * 3rd-party hardware to StorageGrid * StorageGrid to StorageGrid * Oracle ZFS to ONTAP (strong plus) * Deploy and administer NetApp ONTAP, including configuration, troubleshooting, and performance tuning * Leverage DataDobi StorageMap (formerly DobiMigrate) for data migrations, including planning, execution, and cutover support * Provide engineering-level expertise in ONTAP and StorageGrid environments for performance optimization and feature validation * Collaborate with cross-functional teams (architecture, operations, and product management) to align technical solutions with business objectives * Support migration-related documentation, progress reporting, and issue resolution across multiple stakeholders * Review existing system configurations to identify opportunities for consolidation, optimization, and automation * Assist with disaster recovery planning, infrastructure design, and validation of ONTAP updates and feature enhancements * Develop scripts or workflows to simplify repetitive operational tasks * Ensure compliance with operational and security standards in a regulated industry environment YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE: * Proven migration process experience across enterprise storage platforms * Deep expertise with NetApp ONTAP at both engineering and operations levels (SME-level proficiency) * Hands-on experience with StorageGrid and AWS migration scenarios * Proficiency with DataDobi StorageMap tools for planning and executing data migrations * Strong understanding of file and object storage protocols (NFS, CIFS, S3) * Proficient in NetApp storage technologies, including SnapMirror, FabricPool, Snapshots, deduplication, and cloning * Familiarity with Oracle ZFS, VAST, and Cloud Insights is a plus * Strong grasp of the infrastructure stack: compute, networking, and virtualization * Excellent communication skills for documentation, stakeholder updates, and cross-team collaboration * Experience working in a regulated industry and adhering to compliance-driven operational processes PREFERRED QUALIFICATIONS: * NetApp Certified Data Administrator (NCDA) or higher certification * Experience using monitoring platforms, backup/disaster recovery tools, and WAN performance management * Scripting ability (PowerShell, Python, or equivalent) for workflow automation * Prior experience in a resident consultant or customer-facing technical role ADDITIONAL INFORMATION ABOUT THIS ROLE: * Pay grade: 31 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $87k-114k yearly est. 52d ago
  • Senior Manager of Data Engineering and AI Automation, Business Systems

    Stitch Fix 4.5company rating

    Remote job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions. We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in. About the Role We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy. You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions. You're excited about this opportunity because you will... Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI. Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics. Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work. Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.). Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale. Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners. We get excited about you because you have... 8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility 3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams Expert-level Python and SQL skills with production-grade code quality and design patterns Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar) Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools Strong experience with BI and analytics tools (Looker, Tableau or similar) ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics) Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics) Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase) Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs) Experience implementing data controls, audit trails, and access management for financial and HR systems Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences Strong prioritization skills with business impact and ROI in mind Experience working autonomously and taking ownership of complex projects from conception to deliver Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$138,000-$230,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $138k-230k yearly Auto-Apply 14d ago

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