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  • Technical Service Delivery Lead (XSIAM) - Remote

    Palo Alto Networks 4.8company rating

    Remote job

    Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities. Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity. Job Summary The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience. Key Responsibilities Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases Advise customers on best practices for alert tuning, data onboarding, and correlation optimization Drive continuous improvement in customer security posture and measurable time-to-value outcomes Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings Translate complex detection and response concepts into actionable guidance for diverse audiences Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency Champion customer needs internally, advocating for enhancements and escalations where needed Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service Qualifications Preferred Qualifications 5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments) Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $127.6k-206.5k yearly 4d ago
  • Remote Digital Analytics Manager Job:

    Akkodis

    Remote job

    Contract Pay Rate Range: $40-47.50 per hour based on experience, education, geographic location and other factors. This role blends product ownership with delivery management, you will lead a GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals. The Digital Analytics Manager will influence both the implementation of data capture and the output derived from that data, ensuring integrity and usefulness end-to-end. You'll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership. Remote Responsibilities of the Digital Analytics Manager Job: Lead GA4 + GTM implementation (including server-side where applicable). Translate business objectives into measurable KPIs and reporting requirements. Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints. Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels. Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking. Establish measurement standards and KPI definitions across global regions. Audit event collection and funnel integrity; open and track data issues with development teams. Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols. Partner closely with Marketing (campaign attribution, channel ROI, conversion lift) and Merchandising (product performance, catalog optimization, search/browse effectiveness) teams. Provide polished reporting and presentations with actionable insights for cross-functional stakeholders. Deliver weekly/monthly performance reviews with clear storylines: what's happening, why, and what action is recommended. Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches. Remote Qualifications of the Digital Analytics Manager Job: 2-4+ years in digital/web/product analytics with GA4 + GTM experience. Ability to define, refine, and report on KPIs that drive business decisions. Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data. Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills. Demonstrated collaboration with Marketing and Merchandising teams to optimize performance. Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership. For more information or to be considered for the Digital Analytics Manager Job please contact *************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
    $40-47.5 hourly 4d ago
  • Customer Experience Leader

    Pushpress

    Remote job

    PushPress is building the Intelligent Industry Ledger for boutique fitness. We're transforming how boutique gyms operate - and how the entire $100B fitness industry connects, transacts, and grows. Trusted by 5,000+ gyms and 500,000+ members, PushPress processes over $500M annually and is backed by Altos Ventures and Mucker Capital. We're evolving from a traditional business system of record into an AI-powered Industry Ledger - an intelligent infrastructure layer that brings order to a highly fragmented boutique fitness industry. By unifying disconnected operators, workflows, and data into a single platform, we're enabling faster decisions, new business models, cross-gym collaboration, and network effects that increase the value of every studio in our client base. We're a global team of builders, operators, and fitness fanatics on a mission to level the playing field for fitness entrepreneurs. If you're ready to help reshape an industry - let's talk. About the Role As the Customer Experience Leader at PushPress, you'll design and lead a world-class CX organization that fuels activation, retention, and long-term growth by helping every customer unlock the full value of the PushPress platform. You'll architect the systems, processes, and team structures that deliver seamless onboarding and exceptional support, setting every gym owner up for success from day one. This role blends strategy and execution: you'll zoom out to design scalable frameworks, then zoom in to optimize the workflows and incentives that power the customer journey. You'll thrive here if you're an empathetic operator who can think like an architect, act like an owner, and lead with data, all while keeping the human element at the core of the experience.What You'll Do Champion customer success and value creation - keep gym owners at the center of every decision, ensuring their success drives our retention and growth metrics. Design and scale the CX organization - advance the structure, workflows, and roles needed to support growth. Continue the evolution from a generalist team to specialized pods for onboarding, support, and enablement. Own the end-to-end customer journey - manage the experience from sales handoff to activation to long-term support and advocacy. Partner closely with R&D, Sales, and Growth to create a seamless, high-impact customer experience across all touchpoints. Drive activation, adoption, and retention - define success metrics, shorten time-to-value, and proactively identify churn risks. Build programs and incentives that motivate customers and teams toward adoption and expansion. Translate insight into action - break down complex customer and operational problems into clear components, prioritize effectively, and turn customer pain points into actionable roadmaps for both the CX organization and Product. Build and sustain operational excellence - establish a strong operating cadence, translate company goals into team-level objectives, and develop a high-performing CX organization positioned for long-term success. Make data actionable - monitor key KPIs and adjust as needed (activation rate, P90 time to resolve, time-to-value, cost to serve) to guide staffing, process improvements, and automation investments. Collaborate with RevOps and Finance to model ROI and efficiency gains. Reduce friction through systems and tools - work with R&D to simplify complex workflows in the onboarding and support experience, deploying AI or automation to scale without losing the human touch. Lead with empathy and accountability - build a culture centered on clarity, urgency, and ownership, reinforcing our core tenets. Empower the team to support non-technical SMB owners with patience and confidence while balancing operational efficiency with genuine care. What You'll Bring 8+ years of professional experience in Customer Experience, Onboarding, or Support leadership roles within SaaS, ideally vertical SaaS or SMB-focused. Excellent communicator, people leader, and system thinker who balances empathy with execution. Proven ability to lead organizational transformation through scale - evolving team structures, systems, and culture while keeping the customer at the center. Metrics-driven operator experienced in defining and acting on KPIs that guide CX performance with an aptitude for quick experiments to drive improvements. Experience designing comp plans, spiffs, or incentives that align behavior with customer outcomes. Strong cross-functional collaborator who thrives working with Product, Sales, and RevOps. Strong executive communicator and storyteller who connects CX metrics to company strategy and board-level outcomes. Financially fluent - can model headcount needs, cost-to-serve, and CX ROI to inform strategy. Embraces a culture of Radical Candor - welcomes feedback, coaches others openly, and fosters growth through honest, respectful dialogue. Preferred Skills and Experience Experience in fast-scaling vertical SaaS companies Familiarity with AI and automation tools in onboarding or support. Experience blending PLG and sales-assisted onboarding models. Background in fitness, wellness, or SMB SaaS industries. Tools: Intercom, Zendesk, HubSpot, ChurnZero, or similar CX systems. Experience with SQL or data modeling for analytics and reporting. Benefits and Perks Health Care Plan (Medical, Dental & Vision) Retirement Plan (Company Sponsored 401k with Match) Life Insurance Flexible Paid Time Off (and Public Holidays) Family Leave (Maternity, Paternity) Work From Home Stipend Equity Incentive Plan Company Issued Laptop #LI-EJ1PushPress is dedicated to fostering an inclusive and dynamic workplace. We're all about leveling up, and that means we don't tolerate any form of discrimination or harassment. We're committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic. At PushPress, we're dedicated to helping both our technology and our team reach peak performance. Whether it's with your proactive approach, eye for detail, or drive to make a meaningful impact, we'd love to hear from you. At PushPress, we're all about pushing boundaries and achieving new personal bests-come join us and be part of our fitness-tech journey!
    $95k-137k yearly est. Auto-Apply 24d ago
  • Head of Global Equity Administration

    Stripe 4.5company rating

    Remote job

    Stripe is a financial infrastructure platform that helps millions of businesses accept payments, grow revenue, and accelerate opportunities. Our mission is to increase the GDP of the internet, providing an unprecedented opportunity to contribute to the global economy. About the team The Total Rewards team ensures equitable and competitive compensation (cash, bonus, and equity) for all Stripes, reflective of their location. We align compensation programs with Stripe's business priorities to attract, retain, develop, and engage talent. What you'll do Stripe seeks an exceptional, hands-on leader to define the vision and guide our global equity programs into their next phase. You will strategize for continued growth globally, operating with significant autonomy and setting goals that focus on long-term scalability. This role is accountable for all equity aspects, including data integrity and scaling systems and processes. You will develop and manage the equity administration team and report to the Head of Total Rewards. Responsibilities Lead the Global Equity Management (GEM) team, autonomously defining its scope, vision, and challenging goals in alignment with overall company and talent strategy Oversee and inspire a globally distributed team, primarily working through and with others to accomplish work and ensure their success with clear guidance, direction, and coaching Determine and own the operating model for the GEM team, including vendor strategy, with a strong emphasis on enhancing the user (employee) experience and creating global, scalable playbooks to prevent single points of failure Proactively identify and optimize global equity policies and processes, anticipating industry trends and potential long-term issues before they become crises, and building solutions for long-term growth and scalability Serve as a trusted internal advisor, seeing problems others don't, rallying teams to create solutions, and providing deep subject matter expertise to navigate complex equity situations and compliance obligations Lead complex cross-functional collaborations with key internal partners (Legal, Corporate Tax, Accounting, Finance, Investor Relations, Payroll, Recruiting, People Partners, Benefits, Compensation), influencing and getting other teams on board with the team's vision to design and implement global equity processes and program enhancements Ensure global tax compliance for applicable employees by actively partnering with the tax team on global reporting and anticipating regulatory changes Lead large and complex global equity projects from inception to completion, including advising on M&A activity, scoping time/fiscal budgeting, cross-dependencies, and setting Stripe's goals for all involved Serve as the ultimate point of escalation for any GEM-related challenges Partner strategically with the Finance team and People team leaders to set and manage GEM team budgets Utilize deep data analysis and solicit feedback to make informed, impactful equity-related recommendations and decisions, considering user experience, costs, and ROI on equity programs Anticipate and influence the business regarding changing regulations and policies related to equity, strategizing communication plans and outreach as needed to prepare the company for future impacts Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A Bachelor's degree A background of at least 7+ years of experience in global equity management and administration, including at least 3+ years of leading the function and a distributed team CEP Level 3 designation required Proven experience managing global external providers such as vendors and consultants Strong knowledge of global equity laws, regulations, and processes Preferred qualifications Experience with Shareworks/Morgan Stanley/E*Trade Experience scaling equity at a fast growing company in both the private and public sector Very deep subject matter expertise in multiple equity areas, with the ability to independently acquire knowledge for complex new issues and execute resolutions Highly collaborative, yet independently drives complex, company-wide projects and decisions forward through indirect influence and strategic leadership Thinks strategically and creatively, identifying and solving problems others don't see, reexamining assumptions to define long-term vision and build pre-emptive solutions to potential crises Effectively manages multiple, competing priorities and large, complex projects with urgency and focus, including scoping, budgeting, and managing cross-dependencies Demonstrated literacy in AI concepts and applications
    $70k-140k yearly est. Auto-Apply 11d ago
  • Marketing and Outreach Coordinator

    Shiloh Home 3.3company rating

    Remote job

    Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.
    $54.5k-56.5k yearly 18d ago
  • Sr. Field Events Marketing Specialist

    Sailpoint 4.7company rating

    Remote job

    About the Role: We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences. As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success. Key Responsibilities: Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution. Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact. End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences. Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams. Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations. Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs. Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience. Success Factors: Field events and tradeshows delivered on time, within scope, and on budget Achievement of event-specific KPIs and measurable business outcomes High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors Demonstrable ROI and impact of field events on campaign and pipeline goals Effective strategic positioning at targeted industry tradeshows and conferences Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience 4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences. Proven track record of delivering successful field events and activations Excellent strategic thinking, project management, interpersonal, communication and presentation skills Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc. Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc. Strong data analysis skills, with the ability to report on event success and derive actionable recommendations Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments. Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team Ability and willingness to travel (25%-30%) for event coordination and execution Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $95,700 - $136,700 - $177,700 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $95.7k-136.7k yearly Auto-Apply 9d ago
  • Director of Customer Success

    Finalis

    Remote job

    What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
    $140k-202k yearly est. Auto-Apply 30d ago
  • Marketing & In-Home Sales Representative

    Bath Concepts Independent Dealers

    Columbus, OH

    Company: Arrow Construction Homes Compensation: Competitive pay- commission + bonus incentives Schedule: Includes weekends and evenings; flexibility required Join a Quickly Growing Brand in Bath Remodeling Arrow Construction Homes is transforming bathrooms across North America with beautiful, durable, and maintenance-free bath solutions. We're on a mission to enrich lives by delivering top-tier products and outstanding service - and we need passionate, driven individuals to help us grow. We're currently seeking a Marketing & In-Home Sales Representative who will split their focus between executing local marketing events and driving in-home sales. This hybrid role is perfect for someone who thrives in both public, high-energy environments and personal, solution-based consultations.Key Responsibilities Event Marketing & Coordination Research, plan, and secure participation in local events, trade shows, and expos Negotiate contracts and manage relationships with event vendors Coordinate booth setup/teardown and ensure brand consistency in displays Recruit, hire, schedule, and train part-time event staff and demonstrators Represent Arrow Construction at events, engaging attendees and generating leads Collect contest entries and set appointments for free in-home consultations Track and report on lead quality, event ROI, and scheduling metrics In-Home Sales Follow up on event leads and present tailored bath remodeling solutions to homeowners Use iPad and custom software to create visual design proposals during consultations Deliver pricing, overcome objections, and close sales on-site Attend weekly sales meetings and training to sharpen skills and stay up-to-date Manage a personal sales pipeline and meet or exceed monthly performance goals What We're Looking For A dynamic individual with strong interpersonal, organizational, and communication skills Prior experience in event coordination and/or in-home sales preferred Positive, outgoing personality with the ability to energize a crowd and build trust with homeowners Self-motivated and results-driven, with a track record of meeting performance goals Comfortable with public speaking, appointment setting, and lead generation Must be available to work weekends and have reliable transportation Capable of standing for long periods and lifting up to 30 lbs Why Join Us? Competitive compensation with unlimited earning potential Flexible work schedule with a mix of event days and in-home consultations Supportive team environment with ongoing training and growth opportunities A chance to be part of a company that's redefining the bath remodeling industry If you're energetic, persuasive, and passionate about helping people improve their homes, we want to hear from you!
    $50k-79k yearly est. Auto-Apply 60d+ ago
  • AI Content & Copywriting Internship

    M365Connect

    Remote job

    AI Content & Copywriting Internship M365Consult About M365Consult At M365Consult, we're transforming how organizations in the DACH region (Germany, Austria, Switzerland) leverage Microsoft 365 technologies to drive business success. We are an expert IT consultancy specializing in Microsoft 365 consulting, advanced cybersecurity, compliance solutions, and AI-integrated management systems. Our clients range from financial institutions requiring robust security frameworks to educational organizations, healthcare providers, and industrial businesses seeking comprehensive digital transformation. To expand our brand presence and accelerate our reach across the DACH market, we're launching a remote internship for a motivated AI Content & Copywriting Internsomeone eager to learn how to create compelling content that speaks to both IT decision-makers evaluating Microsoft solutions and the technical professionals implementing them. What This Internship Is About This is not just about writingit's about building content systems. You'll learn how to plan, generate, and scale content using AI tools, collaborate with our consulting and technical teams, and develop processes that will power the content engine of a leading Microsoft-focused consultancy brand. You'll gain hands-on experience with industry-leading tools and be part of shaping M365Consult's voice across: Blog articles and thought leadership content LinkedIn and social media posts Lead magnets (whitepapers, case studies, slide decks) Client-facing emails and proposals Website content and landing pages AI-generated visual and video assets Technical documentation and solution briefs Most importantly, you'll be challenged to navigate independently, grow fast, and own your learning path. ️ Structure & Expectations Duration: 3-6 months (performance-based) Format: Self-paced internship (flexible hours, fully remote) Onboarding: You'll get access to our tools, resources, and team for initial orientation After onboarding: You'll be expected to drive your own progress and propose new content ideas Support: Light supervision, regular check-ins, and access to mentorsbut initiative is key ️ What You'll Get Hands-On With ChatGPT Pro, Jasper, SurferSEO, Gamma, SlidesAI, Midjourney, Canva, WordPress, and more AI prompt engineering for text, image, and video content Real-world content workflows: from manual creation to automation-ready processes Cross-functional collaboration with consultants, technical architects, and marketing teams A platform to build a portfolio of content across multiple formats and channels Topics You'll Explore For Clients (IT Leaders & Decision-Makers): How to choose the right Microsoft 365 solution for your industry Cybersecurity and compliance best practices for DACH organizations Digital transformation roadmaps: From strategy to implementation ROI of Microsoft 365 investments in finance, healthcare, and education Cloud migration strategies and risk management For Professionals (Microsoft Consultants & Architects): Career opportunities in the DACH Microsoft consulting market Building technical expertise in M365, Azure, and security solutions Certifications that matter for Microsoft professionals Remote consulting vs. on-site engagements in Germany, Austria, and Switzerland How to position yourself as a trusted Microsoft expert Who We're Looking For You don't need to be an AI content expert (yet). We're looking for: Strong fundamentals in writing, research, or tech/business topics Curious, self-motivated learners who love experimenting with tools Interest in Microsoft technologies, IT consulting, cybersecurity, or B2B marketing Comfortable working independently and building your own structure Excellent written English (German language skills are a strong plus) Bonus: Experience with Canva, LinkedIn, Notion, WordPress, or any AI tools Why This Internship Matters This is a real opportunity to transition into a full-time role in an AI-driven, remote-first consultancy that is innovating the Microsoft 365 space in the DACH region. If you can demonstrate value, organize content pipelines, and show that you learn fastyou can become a permanent team member. Learn fast. Think smart. Build with us. This is your chance to create the future of Microsoft consulting content. **#Internship #AIContentCreation #PromptEngineering #Microsoft365 #RemoteInternship #M365Consult #ContentMarketing #TechWriting #DigitalTransformation #DACHRegion #Clouonsulting
    $27k-37k yearly est. 60d+ ago
  • Salesforce PRM & CPQ Expert

    Agilent Technologies 4.8company rating

    Remote job

    We are seeking a highly experienced Salesforce PRM & CPQ Expert to lead the strategy, design, and execution of our global Partner Relationship Management (PRM), Configure-Price-Quote (CPQ), and Customer Relationship Management (CRM) platforms within the Salesforce ecosystem. This position sits within the business organization and partners closely with IT to ensure seamless integration, scalability, and alignment with enterprise architecture. The role is accountable for translating commercial objectives into technology strategy and ensuring that Salesforce solutions deliver measurable business value across Sales, Channel, and Operations. In addition to Salesforce expertise, this leader will play a critical role in post-merger integration activities, supporting system consolidation, data alignment, and cross-platform harmonization. Given that future acquisitions may introduce new or unfamiliar technologies, adaptability, learning agility, and the ability to work across evolving tech stacks are essential. Key Responsibilities Strategic Ownership Serve as the business owner and subject-matter expert (SME) for Salesforce PRM, CPQ, and CRM capabilities globally. Define and own the Salesforce roadmap for partner, quoting, and customer engagement platforms aligned with commercial priorities and digital transformation goals. Represent the voice of the business in all Salesforce-related design, architecture, and governance forums to ensure usability, scalability, and adoption. Collaborate with IT, Architecture, and Data teams to ensure solutions align with enterprise standards, data strategy, and security compliance. Lead post-merger technology assessments to identify overlaps, integration opportunities, and transition strategies for newly acquired platforms. Salesforce PRM Leadership Lead the design and continuous improvement of the Salesforce PRM portal (Experience Cloud) to enhance partner collaboration, onboarding, and enablement. Streamline partner lifecycle processes - deal registration, incentives, co-marketing, and content access. Develop dashboards and analytics to measure partner contribution, engagement, and ROI. Collaborate with Channel Sales, Partner Marketing, and Operations to automate partner communications and improve partner satisfaction. Salesforce CPQ Enablement Own the Salesforce CPQ process end-to-end: configuration, pricing, discounting, approvals, and quote-to-order integration. Collaborate with Product Management, Finance, and IT to ensure pricing accuracy, margin control, and catalog consistency. Standardize global quoting workflows to improve speed, compliance, and operational governance. Integrate CPQ seamlessly with Salesforce CRM, PRM, and ERP systems for a unified quote-to-cash process. Salesforce CRM Integration Ensure alignment of Salesforce Sales Cloud (CRM) with PRM and CPQ to provide a 360° view of customer and partner data. Partner with IT and Marketing to integrate Salesforce with ERP, Marketing Automation (Marketo, Pardot), and Analytics tools. Support global sales operations through the creation of actionable dashboards, workflows, and data structures that drive accountability and insight. Integration, Collaboration & M&A Work in close partnership with IT delivery teams to translate business requirements into technical designs and scalable Salesforce solutions. Define and manage system integrations between Salesforce PRM, CPQ, CRM, and third-party or newly acquired applications. Lead post-acquisition system evaluation, data migration, and harmonization efforts to ensure seamless business continuity. Act as the bridge between Business and IT, ensuring technology execution supports business strategy through evolving tech landscapes. Continuously learn and adapt to new technologies introduced through M&A or platform evolution. Continuous Improvement Establish success metrics and dashboards for adoption, data accuracy, and performance across Salesforce PRM, CPQ, and CRM. Lead global user enablement and communication programs to drive adoption and change readiness. Stay current on Salesforce releases, partner ecosystem innovations, and new technology integrations emerging through M&A Qualifications Bachelor's or Master's degree in Business, Information Systems, or related field. 8+ years of experience leading Salesforce PRM, CPQ, and CRM initiatives in complex, global environments. Proven track record supporting Mergers & Acquisitions, including system consolidation, data harmonization, and integration planning. Deep understanding of Salesforce Experience Cloud (PRM), Sales Cloud (CRM), and Salesforce CPQ. Strong collaboration skills with IT, Finance, Marketing, and Product teams to deliver scalable business solutions. Experience integrating Salesforce with ERP, Marketing Automation, and Analytics platforms. Exceptional stakeholder management, communication, and executive influencing skills. Demonstrated ability to learn and adapt quickly in evolving technology environments. Experience applying AI, automation, and predictive analytics within Salesforce is a plus Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 19, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $116,800.00 - $219,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Administration
    $116.8k-219k yearly Auto-Apply 4d ago
  • Annual Giving and Fundraising Services Officer

    Ohio History Connection 3.5company rating

    Columbus, OH

    Job Description Job Title: Annual Giving and Fundraising Officer Status: Full time, permanent Compensation: $58,000 - $63,136 per year Benefits: Medical, dental, vision, disability, paid parental leave, dependent care assistance, paid vacation/sick/personal/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection Position Summary: As a key member of the team, this person will plan, execute and manage all phases of a well-coordinated Annual Giving Program supporting the Ohio History Connection's (OHC) mission, vision and values. This position plays a pivotal role in for the organization by managing annual fundraising campaigns and implementing accurate and timely gift processing and acknowledgement. This position combines donor engagement strategy with operational excellence, serving as a bridge between fundraising and back-office stewardship. Essential Duties and Responsibilities Coordinates all fundraising activities directed at increasing annual gift support and participation. Accurately process all incoming gifts including checks, stock, online, and others. Maintain donor records in CRM (Altru) ensuring data integrity and compliance. Generate reports on fundraising performance, trends, and campaign ROI. Plan & execute all phases of a cohesive annual giving direct mail program. Manage Contributor Membership program. In coordination with membership staff, plan & execute solicitation of OHC members. In cooperation with the Marketing & Communications division, coordinate appropriately-timed gift envelope insertion ( Echoes ) and giving messages in communication pieces produced by OHC, i.e. Echoes, eNews, OHC website, etc. With the cooperation and support of OHC staff, plan & execute a coordinated Annual Giving Staff Campaign. Serves as Staff Liaison to Conestoga, Ohio History Connection support group, and provides administrative support for their membership drive, annual fundraiser, and donor stewardship activities. Plan & execute stewardship strategies and activities to give annual fund donors meaningful interactions and connections with OHC. Ensure accurate reporting of the annual giving program to include appeal/gift source, donor type, and gift designations. Other duties as assigned. Required Education and Experience Associate's degree from an accredited institution in a relevant field PLUS 2-3 years relevant working experience in fundraising and development or Bachelor's degree from an accredited institution in a relevant field PLUS 1-2 years relevant working experience in fundraising or development. Desired Skills & Experience Proven experience in taking a program and/or project from concept to completion Able to use project management process Experience leading teams of peers Able to create evaluation and use evaluation data for program improvement Ability to communicate with staff and the public, both orally and in writing, and on behalf of a program Excellent presentation skills Ability to consider expenses and revenue in developing and managing program budgets Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365; Familiarity with fundraising databases; prior use of Blackbaud Raiser's Edge or Altru is a plus. Effective organizational skills, including attention to detail, prioritizing and managing multiple tasks for yourself, and being accountable to the organization for said tasks. Required Competencies: Can locate and use resources to get things done, orchestrates multiple activities at once to accomplish a goal, uses resources effectively and efficiently, and arranges information in a useful manner. Able to initiate work and delegate to staff (either direct reports, volunteers or program/project staff) Able to process information in a consistent manner, simultaneously displaying adaptability when necessary. Intuitive and proactive in the strategy of building relationships and meeting the needs of stakeholders Strategic thinker who is self-directed Able to make practical and prudent business decisions and connections for profitability (may be earned revenue, grants, state funds, etc.) Application Instructions All interested applicants should apply online at ********************************* Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email. Ohio History Connection is an equal opportunity employer. All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************. Job Posted by ApplicantPro
    $58k-63.1k yearly 24d ago
  • Multifamily Energy Advisor, East Region

    Firstservice Corporation 3.9company rating

    Remote job

    Director, Residential Energy Advisor, East Region FirstService Energy is the energy management and advisory subsidiary of FirstService Residential. As the trusted energy advisor, FirstService Energy aims to improve energy efficiency, lower energy costs, and reduce carbon emissions for all FirstService Residential managed properties. Through energy data analysis and on-site assessments, FirstService Energy is able to identify and evaluate opportunities for energy efficiency improvements. FirstService Energy manages one of the largest energy procurement programs for multifamily buildings which provides our properties with significant annual energy savings. Experience being part of a high-performing team with a fulfilling career with FirstService Energy. Job Overview This role will build upon the energy program established in other jurisdictions. This individual will work directly and indirectly with property managers, board members, and building staff in Virginia, District of Columbia, Maryland, New Jersey, Pennsylvania, Massachusetts, and North Carolina to advise on many aspects relates to reducing energy consumption, utility costs, and greenhouse gas emissions. Roles and Responsibilities: * Serve as a regional subject matter expert for energy and climate related questions. * Analyze building utility price structure and consumption data (electricity, natural gas, water) for trends and anomalies. * Perform building walk-throughs as needed, recommend energy and water efficiency upgrades and low-cost/no-cost operational improvements. * Prepare building energy reports with estimated savings, implementation strategies, and return-on-investment. * Attend board meetings as required (often at night and in-person) to explain and pitch energy offerings. * Create target lists of buildings based on energy spend or usage and propose services to generate savings. * Develop high ROI/prescriptive measure programs for the region that will help drive energy reduction. * Represent and present on behalf of FirstService Energy at industry related events. * Maintain relationships with vendors, municipalities, local NGOs to support energy project implementation. Skills and qualifications: * Hold one or more energy-related certifications: CEM, EBCP, CBCP, LEED O&M. * Undergraduate Degree in Engineering, Sustainability, or another related field. * 10+ years' experience working in building science, sustainability, energy auditing/consulting. * Very familiar with basic and advanced building mechanical systems used in multifamily buildings (boilers, chillers, cooling towers, PTACs, thermal and DHW distribution systems, BAS, Heat Pumps, Distributed Generation). * Able to travel to buildings in the region as needed to conduct fieldwork and attend meetings. * Able to work in person out of our Fairfax, Virginia office 3 days per week. The other 2 days the associate will have the option to work remotely (based on performance). * Available to attend evening board meetings and special events after 5:00 pm. * Strong verbal and written communication skills. * Able to stand for 2+ hours at a time as needed. * Physically able to climb ladders and walk interior and exterior buildings spaces. As an ideal candidate you/you're: * Passionate about the environment and reducing energy/carbon from buildings. * Detail oriented and technically proficient with an entrepreneurial spirit. * Experienced in energy management and carbon reduction strategies in multifamily/condominium/strata/high-rise buildings. * Have strong interpersonal skills to build great relationships with internal and external individuals/teams. * Thrive on finding solutions and presenting ideas. * Have worked with utility and provincial/state incentive programs. * Have knowledge and can explain or advise on local energy regulations and by-laws/ordinances in your region including: * DC: BEPS & Benchmarking * PA: Philadelphia Retro-Commissiong & Benchmarking * MA: BERDO & Benchmarking * Have knowledge of electric vehicles & charging technology. * Are very comfortable presenting technical energy information in-person and virtually to varied audiences including client board members, internal associates, and public stakeholders. * Able to work independently and in a team to accomplish goals/targets. * Open-minded which allows you to embrace a culture of continuous learning and sharing of ideas. The following are preferred qualifications but not required: * Energy and Project Management Related Software (e.g. EnergyCap) * Experience in selling energy management services What We Offer: * As a full-time associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with a company match. Compensation range: $90,000-110,000, annually Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $90k-110k yearly 60d+ ago
  • Epic Implementation Executive Project Manager

    Wilshire Enterprises 3.8company rating

    Remote job

    Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability. Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table. Epic Implementation Executive Project Manager Full-Time or Contract | Remote with Travel | Senior-Level | $90.00-$100.00 per hour Position Summary We are seeking an accomplished Epic Implementation Executive Project Manager with deep expertise in healthcare IT, revenue cycle operations, and full-life-cycle Epic implementations. This leader will oversee complex enterprise Epic projects, drive integrated workflow improvements, and serve as the strategic liaison between operations, clinical teams, and IT. The ideal candidate brings hands-on experience directing Epic build, testing, training, deployment, and optimization across large health systems-ensuring programs remain on time, on budget, and aligned with organizational goals. Key Responsibilities Provide executive-level leadership for Epic implementation and optimization initiatives across hospital and ambulatory environments. Direct all phases of Epic project lifecycle: assessment, design, build, testing, go-live, stabilization, and long-term optimization. Lead revenue cycle, HIM, coding, and documentation workflows through integrated Epic and third-party system deployments. Develop and execute comprehensive project plans, ensuring alignment across operational leaders, IT analysts, and vendor partners. Manage cross-functional teams, including analysts, business SMEs, operations leaders, and clinical partners. Oversee governance, communication plans, risk mitigation, scope management, resource allocation, and executive reporting. Serve as key liaison between operations and IT, translating business needs into technical design and system configuration. Conduct operational workflow assessments, identify underutilized functionality, and guide optimization to improve performance. Manage third-party integrations such as 3M 360, coding products, claim attachment systems, and payer platform tools. Ensure regulatory compliance across HIM, documentation, coding, correspondence, and revenue cycle functions. Lead multi-site Epic go-lives, including readiness assessments, command center planning, end-user training strategy, and post-live stabilization. Qualifications 10+ years of healthcare IT and Epic implementation experience. 10+ years of consulting experience leading enterprise Epic or health information system deployments. Successful track record managing multi-hospital Epic implementations and workflow redesign across HIM, coding, CDI, billing, charging, and revenue integrity. Deep expertise with integrated workflows spanning revenue cycle, HIM, clinical documentation, and operational leadership. Strong organizational, communication, and stakeholder management skills. Experience directing multimillion-dollar projects for academic medical centers, community hospitals, and integrated health systems. PMP certification required; Epic HIM/Coding/ROI and Revenue Integrity certifications strongly preferred. Proven success managing SCRUM/Agile-based projects and vendor relationships. Representative Areas of Expertise Epic HIM Deficiency Tracking, HIM Hospital Coding, HIM Release of Information Resolute Professional Billing Revenue Integrity (Charge Capture & Coding) Revenue cycle project management & integrated workflow optimization HIM, PB/HB Coding, CDI, 3M 360/Single Path implementations EMPI cleanup, charge capture, documentation workflows, and billing automation Third-party system integration and large-scale project coordination Executive-level liaison between clinical operations and IT Ideal Candidate Profile Strategic and solutions-oriented leader with the ability to navigate across IT, operations, finance, and clinical environments. Skilled at re-engineering workflows, improving underutilized systems, and driving performance improvement. Adept at directing teams through complex, multi-year enterprise Epic programs. Excels in high-visibility roles where communication, relationship-building, and cross-functional coordination are essential. Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.
    $90-100 hourly Auto-Apply 19d ago
  • Insights Analyst, Corporate

    Yipitdata 4.1company rating

    Remote job

    About Us: YipitData is the leading market research and analytics firm for the disruptive economy, and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers-ranging from the world's top investment funds to Fortune 500 companies-depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture-recognized by Inc. as a Best Workplace for three consecutive years-emphasizes transparency, ownership, and continuous mastery. What It's Like to Work at YipitData: YipitData isn't a place for coasting-it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters: You'll lead high-impact projects with real business outcomes Rapid Growth: We compress years of learning into months Merit Over Titles: Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high-always with purpose and intention If your ambition is matched by your work ethic-and you're hungry for a place where growth, impact, and ownership are the norm-YipitData might be the opportunity you've been waiting for. About The Role: YipitData's Corporate team collaborates directly with organizations like Summer Fridays, FanDuel, Uber, and Harbor Freight to help them make sense of the vast amounts of external data available. We source, clean, organize, and contextualize data to support our clients in answering their key business questions. We are expanding our Insights team within the Corporate practice by welcoming an Insights Associate to develop and deliver data-driven insights for prospective clients. This is a fantastic opportunity for someone with 3-5+ years of experience who wants to enhance their data analysis skills, gain exposure to executives, have a meaningful impact on the businesses we support, and get in on the ground floor of a rapidly growing team at YipitData. Insights Analysts will collaborate closely with Marketing, Sales, and Data Product teams to create and communicate data-driven insights, leveraging a variety of data sources to inform prospective client decision-making. You could be a good fit if you are comfortable with understanding, manipulating, visualizing, and articulating data to tell compelling business stories with immediately actionable recommendations. This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), or anywhere in the US. As an Insights Analyst, you'll gain experience in: Product & Service Delivery: Data and product delivery for corporate accounts. Responsible for quality assuring data products, engaging with clients on technical/product oriented questions, and fulfilling ad hoc solution requests. Our team collaborates closely with our central data team to refine and improve our data when issues are identified with the data or when ad-hoc prompts the need for new data features. Customer Engagement & Impact: At the end of the day, all our efforts aim to provide actionable insights with a measurable positive impact on our customer's business. Solutions team members consult with the client to uncover business opportunities and provide actionable insights that guide decision-making. Driving towards and documenting impact stories ensures stickiness and ROI. Product Innovation: Developing dynamic and scalable products to onboard and launch new clients and contribute to the enhancement, expansion and design of our core products for brands and retailers. We encourage experimentation and, through the evolution of new analytic techniques to serve customer business needs you'll help grow customer value. You Are Likely To Succeed If You Have: 3-5+ years of experience in business analytics or consulting Experience working for or collaborating with brand manufacturers and/or retailers, with a strong understanding of their business needs A passion for data-driven storytelling A passion for data analysis; SQL and/or Python experience is preferred, but not necessary; must have a willingness to learn Ability to work collaboratively in an innovative, entrepreneurial, and dynamic environment What We Offer: Our compensation package includes comprehensive benefits and perks, equity, and a competitive salary: We care about your personal life, and we mean it. We offer flexible work hours, unlimited vacation, a generous 401K match, parental leave, team events, a wellness and work-from-home budget, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you make, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to self-improve and master their skills in an environment focused on ownership, respect, and trust. The annual base salary for this position is anticipated to be $125K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
    $125k yearly Auto-Apply 21d ago
  • Solution Specialist - Project Manager - Remote - Work from Home

    Ironplane

    Remote job

    We are seeking a highly motivated Solution Specialist to join our team. As a Solution Specialist, you will be a key member of the Project Management team. We offer exciting and challenging projects with industry leading companies, remote working, competitive benefits including health and retirement, flexible work arrangements, ongoing career development, and tons of other bonuses. About IronPlane IronPlane fine crafts eCommerce solutions by helping each individual client find the right investment balance in technology to maximize returns. A full-service agency, we have the expertise and resources to assist with migrations, upgrades, new site builds, ongoing support and maintenance, and Magento-optimized hosting. IronPlane is an Equal Opportunity Employer. IronPlane does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Requirements Education: Ideal candidate has: undergraduate or graduate degree in computer science, information systems, business, technology, or a related field 3 years of project management experience, IT, or business process management in an agency setting 1 to 2 years experience with Magento platform However, while the above represents the ideal, there are many combinations of attributes, skills, experience, and overall knowledge that can make a great candidate. Read on! If you think you have what it takes, do not be afraid to apply. Knowledge: Areas of expertise we are looking for include: eCommerce platforms - Magento, BigCommerce Project management tools Excel Knowledge of eCommerce marketing tools (e.g. email marketing, paid search, etc.) Knowledge of ERP, OMS, POS systems Knowledge of UX and CRO Knowledge of compliance issues: PCI, ADA/WCAG, GDPR Skills: Social Skills While it is possible you may meet your clients in person, realistically, 95% of your time will be working with clients through instant chat, video conferencing, telephone, and the ticket system. You will need to feel comfortable communicating pro-actively in these channels. Resource Management Skills This position requires the ability to manage multiple clients and projects. Each project needs to receive consistent and pro-active support. Technical Skills Project Management Software eCommerce Platforms - Navigating and managing systems like Magento and BigCommerce Integrations with 3rd Party Systems - Bringing knowledge of ERP, OMS, POS, and other eCommerce marketing tools Office Suite - Using Excel to help with product data Quality Control Analysis - Conducting tests and inspections of site on staging environment to evaluate quality or performance Technology Design - Generating or adapting equipment and technology to serve user needs Troubleshooting - Determining causes of operating errors and deciding what to do about it Basic Skills Active Learning - Technology changes rapidly. Staying current on the tools we use and industry recommendations is vital to being an effective Solution Specialist. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. This sounds obvious, but often times we have to listen closely to get to heart of the issue a client is experiencing. Critical Thinking - Being pro-active in suggesting creative solutions and ideas to client's challenges. Writing - It is critical to be able to document your work and ideas in a consistent, concise, and clear manner. Tasks Specific responsibilities of the position include: Configuring stores in Magento 1.x and 2.x Helping clients with administration of their stores Staying in direct contact with clients via project management tools and sometimes on phone Testing stores and features Assisting clients with eCommerce tools (e.g. product feeds) and more Managing and prioritizing multiple projects, with varying degrees of complexity and business priority, for a single client and across a portfolio of clients Roadmap Execution - Collaborating with client and project management team to engage and lead discussions with client stakeholders for long term planning, visioning, and roadmapping with a focus on increasing revenue and optimizing ROI Collaborating with the sales team to respond to Requests for Proposal (RFPs) and creating the Project Scope and Estimate during the sales cycle, by leading requirements-gathering meetings with client stakeholders to identify project requirements This is a typical list of more general tasks you may need to perform: Perform risk assessments to develop response strategies Confer with project personnel to identify and resolve problems Assess current or future needs and priorities through communicating directly with clients Monitor or track project milestones and deliverables Initiate, review, or approve modifications to project plans Establish and execute a project communication plan Identify need for initial or supplemental project resources Prepare project status reports by collecting, analyzing, and summarizing information and trends Manage project execution to ensure adherence to budget, schedule, and scope Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, budgeting, and staffing Benefits We offer a full range of benefits including remote working, health, retirement, and PTO.
    $84k-130k yearly est. 60d+ ago
  • Billing and Collections Regional Manager - Remote

    Blue Cloud Pediatric Surgery Centers

    Remote job

    NOW HIRING BILLINGS AND COLLECTIONS REGIONAL MANAGER - REMOTE, FULL TIME OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. 1. We cheerfully work hard 2. We are individually empathetic 3. We keep our commitments The CBO Regional Manager, Billing and Collections Operations is a revenue cycle management (RCM) leadership position responsible for the day-to-day management of the billing and accounts receivable (A/R) processes for a defined Blue Clue region of facilities. This role focuses on maximizing revenue and payment capture by ensuring accurate, timely claim submission, aggressive payer follow-up for payor and patient payment issues, and effective denial management to identify and mitigate denial root causes. The Regional Manager will lead and grow a comprehensive billing and collections team, implement best practices, and work closely with the other region-based teams, vendors, facility operators and internal stake holders to optimize RCM performance. YOU WILL Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). * Strategic Leadership: Manage billing and collection strategies, policies, and procedures to achieve best-in-class RCM performance (e.g., cash to net revenue, DNFB, A/R days, clean claim rate, denial rate, etc.). * Operational Oversight: Manage the day-to-day operations of a region-based billing and collections team, ensuring daily operations are efficient, compliant, and meeting performance targets. * Insurance & Payer Relations: Work closely with internal payer relations and insurance payer representatives to ensure proper contracted rates are captured and billed appropriately by responsible RCM teams. * Compliance & Auditing: Ensure Blue Cloud is capturing revenue and billing in adherence to federal, state, and payer-specific regulations and lead internal audits to maintain compliance. Adheres to and reinforces coding, billing, collections and payment posting internal controls and auditing protocols to optimize net revenue capture and reimbursement in a compliant manner. * Performance, Reporting, & Analytics: Manage and provide recurring quantified detail for key revenue cycle performance and staff productivity metrics, key performance indicators, and productivity standards and create data visualization and reporting to highlight opportunities, variance and risk and optimize team performance. * Process Improvement: Identify areas for improvement and implement solutions for revenue cycle operations functions and payment variance workflows, reporting, and data visualization, and implement best practices to improve efficiency and performance and scale to support continued platform and volume growth. * Team Development: Recruit, train, mentor, and manage a multi-disciplinary, multi-specialty team to perform and oversee billing and collections processes for all Blue Cloud facilities. Provide continuing education and professional development to maximize retention and career progression of team members and leaders. * Growth Partnership: Aid executive leadership and development teams with revenue modeling, sensitivity analysis, and forecasting to optimize growth strategy, pro forma accuracy, and ROI for all de novo and M&A activity YOU HAVE Education: Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field (Master's preferred). Experience: Minimum of 5 years of experience in healthcare billing and collections, with at least 2 years in a supervisory or management role, preferably within a surgical or ASC environment. Dental/Oral Surgery experience is a significant plus. Certifications: HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred. Skills: * Strong knowledge of ASC coding, billing and reimbursement methodologies. * Demonstrated expertise in dental and multi-specialty is preferred. * Demonstrated utilization and optimization of workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). * Experience using Open Dental is a plus. Additionally, experience utilizing and optimizing clearinghouse solutions (e.g., Availity) is preferred. * Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize revenue and payment capture. * Excellent problem-solving, leadership, and communication skills. * Ability to manage multiple priorities in a fast-paced environment. Compliance & Company Policies * Must maintain strict confidentiality in accordance with HIPAA and company policies. * Ensure all revenue cycle activities align with federal and state compliance regulations BENEFITS * Work with a passionate, dedicated, and talented team in a growing organization committed to doing good * Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans * 401k plan, including company match * Paid Time Off * No on call, no holidays, no weekends This is a remote position with opportunity available in Arizona, Texas, Delaware, Idaho, West Virginia, Kansas, Maryland, Michigan, Nevada, North Carolina, Penn, Tennessee, Missouri Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting. Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $55k-91k yearly est. 9d ago
  • Key Accounts Executive (NY)

    Bitsight 4.1company rating

    Remote job

    Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis. We invented the cyber ratings industry in 2011 Over 3000 customers trust Bitsight Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote The Key Account Manager (KAM) is responsible for managing and growing relationships with the company's most important and high-potential customers as well as marque new logo brands. This role focuses on building long-term partnerships, driving net new and upsell/cross sell revenue growth, and ensuring customer satisfaction by aligning client business objectives with the company's solutions and services. The KAM acts as the primary point of contact for Key Accounts, coordinating internal resources to deliver value and strengthen the customer relationship. Key Responsibilities New Logo Acquisition Responsible for targeting a portfolio of net new logos to establish a landing opportunity for Bitsight. (Apx 30) Develop account plans, own the strategy by persona, and execute strategies to achieve a new logo win. Help coordinate handoff to CSM for on-boarding and ensure customers objectives are met. Account Management & Growth Own and manage a portfolio of Key Accounts with a focus on retention and expansion. (Apx 40 to 50) Develop account plans, set revenue goals, and execute strategies to achieve growth targets. Identify upsell, cross-sell, and renewal opportunities within accounts. Customer Engagement Serve as the trusted advisor and main point of contact for clients. Build and maintain executive-level relationships within customer organizations. Conduct regular business reviews to demonstrate ROI and align on future strategy. Collaboration & Coordination Partner with Sales Engineering, Marketing, Customer Success, and Product teams to deliver customer value. Act as the customer advocate internally, ensuring product and service offerings align with client needs. Coordinate with Legal and Finance teams on contract negotiations and renewals. Market & Industry Insight Stay informed on industry trends, customer business challenges, and competitive landscape. Leverage insights to position the company as a thought leader and trusted partner. Operational Excellence Maintain accurate account data, forecasts, and pipeline in CRM. Track performance against KPIs, including revenue growth, customer satisfaction, and retention. Ensure timely resolution of issues impacting customers. Qualifications Bachelor's degree in Business, Marketing, or related field (MBA preferred). 10+ years of experience in enterprise sales or higher, account management, or customer success with a track record of success managing large or strategic accounts. Strong consultative selling, negotiation, and relationship management skills. Proven ability to develop executive-level relationships and influence decision-making. Excellent communication, presentation, and interpersonal skills. Experience working in a cross-functional, fast-paced environment. Familiarity with CRM tools (e.g., Salesforce, HubSpot, Clari) and account planning methodologies. Key Attributes for Success Strategic thinker with the ability to translate customer needs into business opportunities. Results-driven, with a focus on revenue growth and long-term partnership. Strong problem-solving skills and ability to navigate complex organizations. High emotional intelligence, resilience, and adaptability. Collaborative and team-oriented mindset. Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills. Open-minded. If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Bitsight's mission and can contribute to our team in a variety of ways. Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ***********************. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications. Additional Information for United States of America Applicants: Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status. Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants with criminal histories will be considered for employment consistent with applicable law. This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act. The anticipated hiring base salary range for this position is US$125,00 to $150,000annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight's good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
    $150k yearly Auto-Apply 60d+ ago
  • Director, Event Marketing

    Fleetio

    Remote job

    Fleetio is seeking an experienced, creative, and strategic Director of Event Marketing to build and lead our global events and field marketing programs. You'll own the strategy and execution of event initiatives-ranging from large-scale trade shows and proprietary customer events to regional field programs and partner activations-that generate pipeline, enhance customer relationships, and strengthen the Fleetio brand. A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we're leading the charge, with raving fans and new customers signing up every day. We raised $450M in our Series D in June of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: ******************************************* Our careers page: ******************************* Who you are This role requires a proven events and field marketing leader who knows how to partner with Sales, Demand Generation, and Revenue Operations to create pipeline-driving experiences that engage our top enterprise and mid-market accounts. You'll set the strategy, roll up your sleeves to execute, and build the team and programs that fuel Fleetio's next phase of growth. Your impact Develop and own the global field and events strategy spanning tradeshows, customer roadshows, ABM activations, and digital-to-in-person campaigns that drive pipeline and strengthen customer engagement. Partner cross-functionally with Sales, Sales Programs, and Demand Generation to provide field teams with exceptional onsite event support while connecting events seamlessly to digital campaigns. Design and execute ABM and outbound event strategies focused on our top 10 enterprise and high mid-market accounts, driving growth and retention in our most strategic customer segments. Lead the end-to-end execution of trade shows, user events, regional programs, and partner activations-from concept to post-event analysis. Own budget, logistics, and ROI measurement for all event and field marketing investments, ensuring operational excellence and measurable impact. Collaborate with Product Marketing and Brand to ensure event content and experiences reflect Fleetio's unique value and storytelling. Hire, mentor, and scale a high-performing team as Fleetio's field and event marketing function grows over time. Demonstrate scrappy, hands-on leadership-balancing strategic planning with direct execution as you build the function from the ground up. Your experience 10+ years of progressive experience in B2B marketing, including field marketing, tradeshows, ABM, and customer event leadership (SaaS experience strongly preferred). Proven track record building and executing integrated campaigns across digital and in-person channels. Deep understanding of enterprise (ENT), outbound, and ABM motions, with the ability to translate those into effective event and field strategies for key accounts. Strong alignment experience with Sales and Revenue teams, driving collaboration that converts marketing efforts into measurable pipeline. Exceptional project management, communication, and vendor management skills. Strategic thinker who can operate at both the 30,000-foot view and the “in the weeds” level to get things done. Entrepreneurial and resourceful-comfortable leading with limited resources while setting the foundation for scalable growth. Willingness to travel for events and customer programs (approximately 25-30%). Benefits Multiple health/dental coverage options (100% monthly cost coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two) 12 company holidays + 2 floating holidays Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing funds - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Monthly catered lunches Fully stocked kitchen with tons of drinks & snacks Remote working friendly since 2012 Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling **************.
    $60k-114k yearly est. Auto-Apply 3d ago
  • Payment Posting Manager - Remote

    Blue Cloud Pediatric Surgery Centers

    Remote job

    NOW HIRING PAYMENT POSTER MANAGER - REMOTE, FULL TIME OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. 1. We cheerfully work hard 2. We are individually empathetic 3. We keep our commitments The Payment Posting Manager (Central Billing Office - CBO) is a revenue cycle management (RCM) leadership position responsible for the day-to-day management of all payment posting functions, ensuring the timely and accurate recording of all payments and adjustments to patient accounts. This role ensures the accuracy, timeliness, and integrity of Blue Cloud's financials by managing and optimizing electronic and manual posting workflows, reconciling daily deposits, addressing underpayments, overpayments, credit balances and refunds, provider payment allocation, and managing unapplied or suspense accounts. The CBO Manager, Payment Posting Operations is key to ensuring accurate patient balances and providing timely data for A/R follow-up. YOU WILL Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). * Operational Oversight: Manage a fast-growing payment posting team, ensuring optimal teammember utilization and productivity for staff that is compliant with all state, federal and Blue Cloudregulations and policies * Strategic Leadership: Drive innovation and automation of payment posting processes inclusive of EFT/ERA enrollment expansion, Open Dental and third-party system capabilities and AI solutions. * Daily Reconciliation: Ensure 100% daily reconciliation of all posted payments (EFTs, paper checks, credit cards) against bank deposits and general ledger accounts. * Posting Accuracy: Manage the processing and posting of electronic remittance advices (ERAs) and manual Explanation of Benefits (EOBs), ensuring proper application of contractual adjustments, patient payments, and write-offs. * Credit Balances & Refunds: Develop and refine credit balance and refund management procedures to ensure compliance with federal and state requirements and optimize patient and family experience * Compliance & Auditing: Ensure Blue Cloud is capturing revenue and billing in adherence to federal, state, and payer-specific regulations and lead internal audits to maintain compliance. Adheres to and reinforces coding, billing, collections and payment posting internal controls and auditing protocols to optimize net revenue capture and reimbursement in a compliant manner. * Performance, Reporting, & Analytics: Manage and provide recurring quantified detail for key revenue cycle performance and staff productivity metrics, key performance indicators, and productivity standards and create data visualization and reporting to highlight opportunities, variance and risk and optimize team performance. * Team Development: Recruit, train, mentor, and manage a team to perform all payment posting processes for all Blue Cloud facilities. Provide continuing education and professional development to maximize retention and career progression of team members and leaders. * Growth Partnership: Aid executive leadership and development teams with revenue modeling, sensitivity analysis, and forecasting to optimize growth strategy, pro forma accuracy, and ROI for all de novo and M&A activity. YOU HAVE * Experience: Minimum of 4 years of experience in healthcare payment posting, accounting, or bookkeeping, with at least 1 year in a supervisory role. ASC or multi-specialty experience is a plus. * Certifications: HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred. Skills: * Demonstrated leadership progression in payment posting space and expertise in reading and interpreting EOBs, ERAs, and familiarity with various payer denial and adjustment codes. Experience managing payments spanning anesthesia, professional and facility fees is a plus. * Demonstrated utilization and optimization of payment posting workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). Experience using Open Dental is a plus. * Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize payment capture. * Excellent problem-solving, leadership, and communication skills. * Ability to manage multiple priorities in a fast-paced environment. Compliance & Company Policies * Must maintain strict confidentiality in accordance with HIPAA and company policies. * Ensure all revenue cycle activities align with federal and state compliance regulations BENEFITS * Work with a passionate, dedicated, and talented team in a growing organization committed to doing good * Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans * 401k plan, including company match * Paid Time Off * No on call, no holidays, no weekends This is a remote position with opportunity available in Arizona, Texas, Delaware, Idaho, West Virginia, Kansas, Maryland, Michigan, Nevada, North Carolina, Penn, Tennessee, Missouri Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting. Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $29k-38k yearly est. 9d ago
  • Lead Demand Generation Manager

    Netdocuments 3.7company rating

    Remote job

    NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to ************************ so our team members can review. NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America. Other recent awards include: Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace innovation Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 2024 Cultural Excellence 2024 Technology Industry 2023 Top Workplace Leadership 2023 Top Workplace Purpose & Values 2022 Top Workplace Employee Appreciation and Employee Well Being NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! What You'll Do We are seeking a strategic and results-driven demand generation leader to drive pipeline growth across our Small, Medium, and Large law firm segments. In this role, you'll own the strategy and execution of integrated demand programs that engage decision makers at these firms. You'll balance inbound tactics, outbound campaigns, and account-based marketing (ABM) to deliver measurable impact on pipeline and revenue. The ideal candidate is a hands-on marketer who thrives at the intersection of strategy, creativity, and analytics, with a proven track record of delivering measurable demand in complex B2B environments. You Will Strategy & Campaign Development • Build and execute integrated demand generation programs that drive awareness, engagement, and pipeline across target markets. • Partner with Sales, Product Marketing, and BDR teams to align campaigns to business priorities and revenue goals. • Develop messaging and offers tailored to key personas and verticals. Execution & Management • Own campaign lifecycle: planning, launch, optimization, and reporting. • Execute multi-channel campaigns including digital, paid media, webinars, content syndication, events, email, and direct mail. • Leverage account-based marketing approaches to engage high-value target accounts. • Manage relationships with vendors, agencies, and marketing technology platforms. Analytics & Optimization • Define campaign KPIs and report on pipeline, conversion, and ROI. • Apply data-driven insights to continuously optimize campaign performance. • Collaborate with Marketing Ops to ensure accurate attribution, lead scoring, and database health. • Other duties as assigned. What You'll Need to be Successful • Proven success driving pipeline through inbound and outbound programs. • Strong digital marketing acumen. • Minimum 5 years in demand generation or marketing strategy. • Strong understanding of enterprise buying cycles and ABM principles. • Proficiency in marketing automation and CRM platforms (e.g., Marketo, Salesforce). • Analytical mindset with experience in campaign reporting and pipeline metrics. • Excellent project management and communication skills, with the ability to partner across teams. • Experience in professional services, technology, or highly regulated industries (a plus). What You'll Love About NetDocuments • The People! • 90% healthcare premiums company covered • HSA company contribution • 401K match at 4% with immediate vesting • Flexible PTO (typically 3 to 4 weeks a year) • 10 paid holidays • Monthly contributions for life activities & wellness • Access to LinkedIn learning with monthly dedicated time to explore Compensation Transparency The compensation range for this position is: $125,000 -$150,000 The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
    $22k-29k yearly est. Auto-Apply 3d ago

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