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Cerebral and Resilience Lab have joined forces to build a new standard in mental health care-one that emphasizes better outcomes through stronger clinical decision-making, rigorous training, and professional excellence. By combining Resilience Lab's Methodology & clinically-led training Institute with Cerebral's extensive reach, clinical network, and care capabilities, we are creating a national model for high-quality, integrated, and accessible behavioral health care. We believe quality mental health care starts with curiosity, professionalism, and mastery of clinical decision-making. Joining our team means committing to show up on your best foot every day where you'll be equipped with structured training, supportive supervision, and a methodology designed to guide you in making sound clinical decisions. The Role: We are seeking Therapy Associates (provisionally licensed clinicians) who want to develop expertise in clinical-decision making and lay the foundation for a lasting career. This role is about more than logging sessions - it's about committing to professional excellence, curiosity, and applying our Methodology to deliver better outcomes for clients. Training kicks off with a two-week, structured program delivered live through online video sessions from 12-2 pm ET, plus asynchronous assignments. Continue growing through ongoing learning and supervision that emphasizes reflection, reasoning, and quality clinical judgement. From your very first interaction, you are expected to put your best foot forward-professional, present, and focused on delivering high-quality care. By embracing our approach, you will gain the skills and judgment that will guide your career in mental health care. This is a W-2 Fee-for-Service position, offering $45.00 per unit of time worked. Who you are: Master's degree in social work, counseling, marriage and family therapy, or equivalent Provisionally Licensed in Pennsylvania under one of the following: ASW, LMSW, LGSW, CSW, ALC, LAC, APC, LPCA, APCC, or AMFT Up-to-date CAQH profile and active NPI number are required Minimum of 6 months of experience providing psychotherapy under supervision, is preferred (Maximum requirement for our training program is at least 6 months of supervision still needed) Skilled in diagnosing mental health disorders in accordance with DSM-5 criteria Committed to building your caseload to 50 sessions/month by the end of week 20 Comfortable collaborating with prescribers who are managing clients' medications Knowledgeable in crisis response, with strong evidence-based clinical skills & experience implementing measurement informed care Empathetic and intuitive listening with strong verbal and written communication skills Comfortable working autonomously in a telemedicine environment, balancing independence and asking for help Commit to professionalism in every client interaction - showing up with trust, quality, therapeutic presence, and building rapport quickly in a telehealth environment Tech-savvy & adaptable with the ability to navigate various systems & tools autonomously with ease (this includes, but is not limited to Google Workspace, proprietary EMR, etc.) Access to a reliable computer (cannot be Chromebook) and high speed internet A self starter, entrepreneurial spirit, or previous experience within a startup or fast-paced environment, is preferred What you'll do: Provide high-quality psychotherapy services (60-minute individual, couples, group, and/or family sessions) with a focus on clinical decision making, and measurable outcomes Participate in supervision to reflect on client sessions, explore transference and countertransference, further develop your clinical decision-making skills and evaluate clinical outcomes through review of intake notes, treatment plans, assessments, and progress notes Commit to quality and professionalism in every client interaction - how you show up on camera, how you communicate, and how you model trust are central to client outcomes Create your own flexible schedule (scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone) Minimum of 20 hours of weekly availability is required so you have the ability to build your caseload longer term Maintain a minimum of 50 sessions per month by the end of your 20th week, and continue caseload growth thereafter One evening or weekend availability per week is required for your first year Document with rigor and efficiency-complete treatment plans, progress notes, and assessments promptly, submitting all session documentation within 48 hours Actively participate with the Cerebral Institute for continued learning through monthly Amplified Learning Series sessions and live/self-paced courses offering continuing education credits toward licensure Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients Join optional monthly company-wide Town Halls to stay connected and informed, or view the recording if unable to attend live Join a professional community dedicated to raising the standard of care and building the next generation of clinical leaders What we offer: Professional Development: Complimentary access to the Cerebral Institute for clinical & business training, and growth opportunities to continue your practice with Cerebral following independent licensure Supervision: Gain hours toward independent licensure under expert supervision Marketing & Referrals: We'll support you as you build your client base, including covered fees for Zocdoc, Psychology Today, and Zencare listings Care Team Support: Dedicated team to manage inquiries from your referral platforms, connect clients to your expertise and availability, and assist with scheduling sessions Administrative Ease: Streamlined admin workload through technology, automations, and a dedicated billing team, so you can focus on clients Fully integrated, data-enabled EMR with embedded clinical decision support, monthly prescriber metric reports, and task management system Flexibility: Work from anywhere in the U.S. and create a schedule that fits your lifestyle, while maintaining availability for one evening or weekend shift per week Professional Coverage: Group malpractice insurance provided for you as a Cerebral clinician Who we are (our company values): We Deliver Client Impact: Relentlessly focusing on advancing personalized, high-quality, evidence-based care that improves people's lives We are One: Bringing our collective expertise together as a unified team, strengthened by collaboration, trust, diversity of thought and shared purpose We Aim Higher: Continuously curious to drive our learning, our innovation and our personal growth to reach our full potential We are Generous: Giving more than we take with compassion, empathy, support, openness and a willingness to help those in need We are Accountable: Acting with courage, conviction and integrity to achieve our goals and ambitions to improve the lives of our clients Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. ___________________ Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

AssistRx is a leading healthcare technology company dedicated to accelerating patient access to life-changing therapies. Through our premier patient solutions platform and advanced technology ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to simplify the patient journey and eliminate barriers to treatment. Our suite of solutions-including iAssist , Hub Lite™, Prior Authorization, Benefits Verification, Copay Support, specialty pharmacy integrations, and digital engagement tools-empowers patients to start and stay on therapy faster. At AssistRx, we blend technology, talent, and compassion to drive better healthcare outcomes for the patients and brands we serve. We are seeking a strategic, customer-centric, and execution-focused Product Manager to lead the evolution of our patient support program (PSP) solutions for pharmaceutical and biotech clients. This role sits at the intersection of patient experience, technology, and commercial strategy-driving offerings such as field-based nurse support, reimbursement assistance, specialty pharmacy coordination, patient education, data workflows, and digital engagement tools (apps, portals, messaging workflows, and more). You will own product strategy, roadmap development, and cross-functional execution to improve patient access, adherence, satisfaction, and program outcomes, while ensuring alignment with brand strategy, compliance requirements, and client expectations. Key ResponsibilitiesProduct Strategy & Vision Develop and execute a clear product roadmap for PSP-related capabilities-including services, data workflows, and digital engagement tools. Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services. Customer & Market Insight Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics. Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning. Cross-Functional Leadership Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and intuitive product features. Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards. Lifecycle Ownership Own the full product lifecycle-from ideation and requirements definition through development, launch, and ongoing optimization. Monitor product performance, adoption, patient outcomes, and client satisfaction to drive continuous innovation. Client Engagement & Enablement Support client onboarding and implementation by translating business requirements into product configurations and enhancements. Serve as the product subject matter expert during client meetings, workshops, and advisory discussions. Product Development Execution Work effectively within Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery. Write clear, concise user stories, acceptance criteria, and business requirements that translate complex needs into action. Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication. Requirements Bachelor's degree in life sciences, business, data analytics, or related field. 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services. Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs. Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support. Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR). Demonstrated success working in Agile/Scrum environments. Excellent communication, stakeholder engagement, and analytical skills. Preferred Master's degree in business, life sciences, healthcare administration, or related field. Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies. Exposure to digital health tools (patient portals, apps, engagement platforms). Knowledge of EMR/EHR integrations, claims data, and real-world evidence (RWE). Experience creating outcomes dashboards or patient journey analytics. Experience supporting AI-driven workflows or automation tools. Consulting or client-facing implementation experience. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

As a Senior Client Manager (Sr. CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within a geographic territory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist, and an Executive Advisory Director and services practices personnel as appropriate for your accounts. Development of a multi-year strategic account management plan for your top accounts is a core and critical responsibility for the Sr. CM. You'll identify and understand your client's core business objectives and how they correlate to mitigating business and cybersecurity risk. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, Executive Advisory and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs over a multi-year period. Ideally this will take the form of very large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider. You'll also engage clients with a heightened focus on ever-enhancing client satisfaction. This will include meeting with clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your clients quarterly, engaging Optiv executives and resources as necessary to ensure that your team is on track to achieve or exceed these client-defined goals. PRIMARY RESPONSIBILITIES Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts. Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account. Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed gross margin target in excess of $2M annually. Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity. Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others. Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities. Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities. Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical , sales, client operations, etc.) within each assigned account. Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction. REQUIRED QUALIFICATIONS Experience in solution and services based sales through work in an Information Technology or Security environment typically gained over 5-7 years. Proven ability to build and execute territory and strategic account management plans with a track record of exceeding multi-million-dollar gross margin quotas. Demonstrated ability to lead cross-functional dotted-line teams comprised of sales, technical, and support personnel in a highly effective fashion. Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions. Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts. Strong presentation, verbal and written communication skills. Strong negotiation experience Experience in and knowledge of the IT security market and competitors. Experience in and knowledge of the Risk & Compliance market and competitors. History of demonstrated achievement exceeding plan and expectations. DESIRED QUALIFICATIONS Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients. Experience in and knowledge of the IT Infrastructure market and competitors. Experience selling management c What you can expect from Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Administrative Officer in the Fiscal Operations group of the Fleet Management division is responsible for preparing the rate model, budget for the division, and fleet maintenance budget for other City departments. This position also is responsible for reviewing and completing the vehicle replacement plan for the City. This position completes budget journals to move funding from the correct City department to the correct Fleet project account and supervises multiple staff members of the Fleet Administrative Team. IDEAL CANDIDATE STATEMENT The ideal candidate will be a team player who is also self-directed and self-motivated. They will be detailed-oriented, exhibit critical thinking and problem-solving abilities. Preparation of technical and analytical reports and intermediate/advanced experience with spreadsheets is preferred. Experience in fleet management and rate modeling is highly desired. Under general direction, an Administrative Officer plans, directs, and supervises centralized administrative services for a department operation; handles one or more major portions of centralized administrative services; conducts studies and makes recommendations. DISTINGUISHING CHARACTERISTICS This advanced journey level classification may be populated with multiple incumbents who perform human resources/personnel functions, fiscal analysis, resource development, and management functions. The Administrative Officer is distinguished from the next lower class of Administrative Analyst in that the former supervises professional level staff who perform support services work, or has the responsibility for handling major portions of centralized administrative services. The Administrative Officer is distinguished from the next higher classification of Support Services Manager in that the Support Services Manager is responsible for all administrative and regulatory processes for a departmental operation. The Administrative Officer is distinguished from the Program Specialist in that the latter has responsibility for the management and administration of large or complex programs within a department. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher-level department or division administrative staff. Responsibilities include the direct or indirect supervision of professional, technical, and clerical staff. * Plans, coordinates, supervises, and participates in administrative services including personnel, budget, methods and procedures, procurement, and various office services. * Develops, amends, and interprets existing policies, procedures, and regulations concerning administrative matters. * Confers with department heads, division chiefs, members of professional staff, and other officials concerning the administrative needs and requirements of departmental programs, policies, rules, and regulations. * Performs fiscal analysis and prepares recommendations relating to the status of various enterprise fund balance projections, fiscal transactions, and related financial activities pertaining to the preparation and maintenance of the department's capital and operating budgets; analyzes and prepares enterprise rate setting recommendations; conducts studies, surveys, and collects information on department service fee structures; analyzes findings; prepares recommendations for department management. * Represents the department in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies; serves as staff to City Council Committees and Commissions. * Supervises, trains, and evaluates subordinate staff. * Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. Knowledge of: * Principles and practices of public administration and governmental finance, budgeting, and accounting; personnel administration; procurement methods. * Principles of program management. * Technical report writing. * Methods of analysis. * Principles and practices of supervision. Skill in: * Managing multiple tasks and deadlines. * Use of computers, computer applications, and software. Ability to: * Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. * Exercise administrative supervision and direction over professional, technical, and clerical staff. * Analyze fiscal problems and make sound policy and procedural recommendations. * Make effective presentations to public officials, committees, and outside agencies. * Establish and maintain effective working relationships with employees and the general public. * Prepare technical and analytic reports. * Communicate effectively, orally and in writing. EXPERIENCE AND EDUCATION Experience: Four years of professional-level analytical experience. * AND- Education: A Bachelor's Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Substitution: A Master's degree from an accredited college or university in business or public administration or a closely related field may substitute for one year of the required experience. An additional four years of qualifying professional-level experience may substituted for the required education. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Special Selection Criteria: Some positions in this classification may require additional knowledge and experience in the following: * Human Resources * Auditing principles * Basic methods of statistical analysis * Procurement, contracting, or grant writing. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail): - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; * Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. * Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. * A resume will not substitute for the information required in the supplemental questionnaire. * Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager. RESPONSIBILITIES ROLE * Rely on direction to accomplish goals * Perform a number of work-related tasks * Capable of working under direct supervision or independently based upon training * Maintain certifications per Job requirements TECHNICAL * Render on site and phone assistance to customers. * Communicate with National Technical Support on equipment issues * Perform work related tasks according to company guidelines for scheduled maintenance * Implement Field Change Notices according to published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. * ADMINISTRATION * Provide accurate and timely reporting according to company guidelines * Timecards, expense reports, mileage reports, ticket closure, forms et al. * Maintain individual inventory in accordance with company policy * Maintain company property according to company policies * Vehicle, credit cards, PPE, test equipment, laptop, pager, et al. CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer for where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates according to company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate according to company guidelines * Perform inventory cycle counts according to company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications * Managers, co-workers, Support Services, electronic communications, et al. * Perform several work-related tasks * Capable of working under direct supervision or independently based upon training * Maintain certifications per Job requirements QUALIFICATIONS * High School Diploma or G.E.D. equivalent * HVAC - Certificate Program degree or equivalent experience in the field. * Six years military experience in a related field * Equivalent industry experience with EPA refrigerant license * Basic electrical knowledge * Interpersonal Skills * Professional * Reliable * Team Player * Familiarity with electrical / electronic test equipment and fundamentals * Must be able to read and interpret electrical line diagrams and blueprints * Working knowledge of OHM's law and HVAC theory * Technical skills * Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions * Elementary fix/repair techniques based on directed supervision * Capable of completing tasks and return unit to full operating conditions based upon directed supervision * Ability to summarize and report all work related tasks performed * Strong skill sets: * Communication skills * Customer service skills * Troubleshooting skills * Safety procedures * Organizational and planning skills * Computer skills * Mechanical aptitude PHYSICAL & ENVIRONMENTAL DEMANDS * While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * May have on-call responsibility * Valid driver's license * Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-TW1

**Must currently have one of the following licensures: LPCC, LSW, LMFT, LPC, LICDC, LIDC-CS, LCDC-II, or LCDC-III** We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Counselor, you will oversee all aspects of a patient's treatment. You will be responsible for the coordination and continuity of care from admission through discharge and follow-up of the patients. You will also promote performance improvement and service delivery by providing comprehensive psychological therapy directed towards addressing the causes and effects of the patient's addiction by providing substance abuse counseling for assigned patients including family and group therapy. Benefits: · 18 days PTO (Paid Time Off) · 401k with company match · Company sponsored ongoing training and certification opportunities. · Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. · Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) · Discounted tuition and scholarships through Capella University. Requirements · Bachelor's or master's degree specializing in psychology, counseling, or social work from an accredited college or university as may be required by the state in which the facility operates. · Three (3) years' experience in substance use, mental health, or related field. · Licensure or certification of one of the following: · LPCC · LSW · LMFT · LPC · LICDC · LIDC-CS · LCDC-II · LCDC-III · SWT (Registered Social Worker Trainee) · MFTT Responsibilities: · Interface with the clinical team in decision-making process involving patients to include attending all clinical meetings. · Assess the counseling needs of the patient. · Assess the patient for substance abuse diagnosis using DSM criteria in determining appropriate level of care based on ASAM criteria. · Obtain previous records that are relevant to the current treatment episode. · Prepare the substance abuse counseling portion of the patient treatment plan. · Provide substance abuse counseling services specified in the patient treatment plan. · Develop the patient discharge/continuum of care plan to ensure movement to the appropriate levels of care. · Participate fully as a member of a multidisciplinary team for assigned patients. · Document all counseling and education services, assessments, reassessments, referrals, and follow-up in the patient's clinical record. · Maintain patient caseload (including all case management and utilization review updates, treatment planning duties, and clinical charting as required). · Provide coordination of support services for the patient and their family and record the services provided in the clinical record. · Reassess patients and revise the substance use counseling portion of the patient treatment plan, as necessary. · Facilitate family therapy as assigned. · Contact and coordination with referral sources (i.e., legal, school, employer, etc.). · Facilitate intervention for crisis-orientated issues utilizing a multi-disciplinary team approach for assigned patients. · Carry out administrative and clinical functions as requested. · Attend team meetings and complete all training courses timely as required. · Other duties as assigned. Join our team. Join our mission.

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Target pay range for this position is $125,000 - $140,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training, and budget. PURPOSE OF JOB: The Internal Medicine Consultant is responsible for providing accurate, timely, professional, and friendly peer to peer (veterinarian to veterinarian) medical consultation to Antech clients. Consultations may occur in any area of small animal internal medicine but generally focus on the diagnosis (test interpretation and / or selection), treatment, monitoring and prevention of medical diseases of canine and feline patients. DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Peer to peer consultation with Antech clients regarding interpretation and / or selection of laboratory results and case management. Achieve and maintain superior knowledge of Antech offerings and services, including proprietary testing. Build and strengthen rapport with clients in the process of consultation. Assist in other duties relevant to consultation services and other Antech departments. Attend consultant meetings and continuing education seminars. May be asked to participate in enterprise initiatives, special projects, and other duties as assigned. May be asked to participate in the creation or provision of client support materials (e.g., presentations, webinars, support documents, videos, podcasts, etc.) as required. EDUCATION/EXPERIENCE: Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent with active license in the state of province in which you reside Board-certification in Small Animal Internal Medicine (ACVIM) Minimum 5 years clinical experience after completing board certification. Track record of high-quality continuing education. Fluency in English, both spoken and written. Bilingualism (specifically fluency in French, both spoken and written) is preferred REQUIRED SKILLS AND ABILITIES: Excellent verbal (over the phone and in person) communication skills including: listening, asking the right questions to understand the situation and the client's needs, ability to explain and distill down medical concepts in a collegial, professional and clear way, communication with kindness and empathy. Proven ability and willingness to learn how to navigate challenging conversations. Excellent written communication skills. Verbal and written communication skills to extend to communication with colleagues within and across Antech departments. A strong commitment to practicing the highest standards of medical quality and staying abreast of the emerging medical literature while upholding the veterinary code of ethics. Very comfortable with use and mastery of information technology platforms, including but not limited to Microsoft programs, Cisco Systems, proprietary lab-based programs, and willingness to be flexible, learn and adapt to new technologies, as they emerge. Ability to identify areas of potential opportunity, suggest ways to solve a problem or capitalize on an opportunity alongside a willingness to so the work to see it through to fruition. Analytical and problem-solving skills. Ability to prioritize and stay organized, with the ability to multi-task in a fast-paced environment. Proven ability to work effectively with clients and management is required. The ability to work effectively remotely with minimal supervision. Preference will be given to candidates able to work a 40 hour per week schedule and the schedule (days of the week and hours) as offered. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 1984 as a physician-guided not-for-profit, and currently offers health plans in 29 counties in New York state. The company values integrity, diversity, and innovation, and its corporate culture supports those values wholeheartedly. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience. CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRX Services, LLC. Strategic Solutions Management Consultants (SSMC) is a full-service medical billing and practice management firm offering a comprehensive, sophisticated approach to private practice physicians, and physician and hospital networks. Strategic Solutions expertise goes beyond traditional transactional billing. Their team of consultants, coders, and billers provide critical insights for their providers. The Medical Biller with SSMC will be responsible for providing direct billing services to their assigned clients, which may include provider offices, hospitals, and other facilities. They will act as a primary resource for billing support, submission of claims, statement management, reporting and other duties as assigned or requested. Billers are required to meet work quality and productivity standards, to ensure outstanding client service. QUALIFICATIONS: * High school diploma or GED required * Minimum one (1) year of customer service experience required. * Experience in a medical office setting strongly preferred. * Knowledge of medical billing and/or collections preferred. * Experience with Medent preferred. * Experience with Microsoft Office, including Outlook, Word and Excel required. * Must be detail-oriented with strong organizational skills. * Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions. * Demonstrated ability to provide excellent customer service and develop relationships both internally and externally. * Demonstrated ability to work with and maintain confidential information. * Excellent verbal and written communication skills. * Flexibility to adapt to a changing and fast-paced environment. Please note, the option to work from home is contingent on the below: * A dedicated private workspace. * Agreement to our telecommuting policy. * Wired internet connection and minimum internet speeds. Salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. Our compensation packages go beyond just salary. In addition to cash compensation, employees have access to award-winning health care coverage, health and flexible spending accounts, and a 401(k) plan with company match. The company also provides a generous paid time off allowance, life insurance, and employee assistance programs. As an Equal Opportunity / Affirmative Action Employer, CDPHP does not discriminate in employment practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.

The Senior Manager, Reimbursement Access will play a critical role in ensuring appropriate patient access to Xeris products by leading the Reimbursement Access team, shaping national access strategies, and supporting operational excellence across the function. The incumbent must have deep experience in reimbursement, patient access, and healthcare provider support services, and leadership experience that includes driving the execution of complex operations while developing a high performing team of Reimbursement Access Managers. Responsibilities Team Leadership & Talent Development Identify, recruit, onboard, and develop a high-performing team of Reimbursement Access Managers (RAMs) across key geographies. Provide coaching, mentorship, and performance management to drive effectiveness and professional growth. Lead field-based access teams to execute patient support strategies that improve access and affordability for patients. Reimbursement Strategy & Execution Collaborate with Patient Access leadership to design and implement innovative reimbursement access strategies that align with product and company goals. Analyze access barriers and develop field-based solutions to improve access to therapies for rare disease patients. Partner with internal teams (Commercial, Medical Affairs, Legal, Compliance) to ensure alignment and seamless execution of access initiatives. Operational Excellence Assist in developing standard operating procedures (SOPs), metrics, and reporting tools to evaluate and optimize the effectiveness of the Reimbursement Access function. Drive continuous improvement initiatives to ensure the highest standards of patient access and compliance. Monitor and assess reimbursement trends, payer coverage, and changes in access environment; provide recommendations to senior leadership. Stakeholder Engagement Serve as a strategic liaison between internal stakeholders and field reimbursement teams to ensure market and patient needs are addressed. Provide insights from the field to inform leadership decisions on payer strategy, patient affordability programs, and other access-related initiatives. Represent the company at relevant industry meetings, conferences, and with key external stakeholders as needed. Qualifications Bachelor's degree in business, healthcare, or related field (advanced degree preferred). Minimum of 7 years of experience in market access, reimbursement, patient services, or related pharmaceutical roles. Prior leadership experience managing field reimbursement teams strongly preferred. In-depth understanding of the reimbursement landscape including buy-and-bill, specialty pharmacy, payer dynamics, copay assistance, and HUB services. Experience in rare diseases or specialty biologics/therapies. Demonstrated ability to lead cross-functional initiatives in a fast-paced, entrepreneurial environment. Willingness to travel (up to 30%) to support field teams and stakeholders. Competencies: Leadership, Presentation skills, Written and Verbal Communications, Analytical skills, Problem Solving, Teamwork & Collaboration, Customer Service focus, Adaptability, Professionalism A valid, US state-issued driver's license is required as occasional driving to client locations is a core requirement of this position. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Ability to Travel up to 30%. Travel may include air and ground travel to HCP locations, and company meetings The level of the position will be determined based on the selected candidate's qualifications and experience. #LI-REMOTE As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. The anticipated base salary range for this position is $130,000 to $220,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient's health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients. This position will support the Graduate Medical Education practices and support for Riverside inpatient at OhioHealth. This position will be a hybrid with both in person and potential remote work. Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire. Specialized Knowledge: Experience working with under privileged populations in the community. **Responsibilities And Duties:** Direct patient support (60%): Must have access to reliable transportation Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers May include home visits or community based visits based on severity of patient risk. Coordinate support services or community resources for patients and provide basic health promotion education. Facilitates patients adherence to treatment plans and help access affordable Medication Develop and track measurable and time bound goals with patient Maintain HIPPA compliance Communicate importance of adherence to plan of care (developed by multidisciplinary team) Convey importance of healthy lifestyle choices (nutrition, exercise, stressmgmt.) and adverse health impacts of smoking, drinking, and drug use Communication with health care team (20%): Document interactions with patients and communicate regularly with Care team; Develop and maintain relationships with community resources to ensure Coordination of care for patients Engage in multidisciplinary care team huddles Maintain positive relationship between OhioHealth and community resources Report how patients demeanor may impact treatment (crying, angry, etc) Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc) Recognize and report signs of family violence, abuse, neglect, etc. Administrative tasks (20%): Maintain accurate and timely patient records. Serve as community liaison between OhioHealth and local community agencies. Answers phones/review messages, triages calls to determine needs and appropriate course of action Makes, facilitates, and tracks appropriate referrals Recognize differences in client populations and implications for identifying Appropriate services **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire. Specialized Knowledge: Experience working with under privileged populations in the community. Kind and Length of Experience: 1-3 years **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** UM Care Coord - Ambulatory Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Purpose PLEASE NOTE - THIS IS A ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Under general supervision of the IT Manager, the IT Support Services Analyst provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Degree or technical certification and some experience in information technologies related field or any equivalent combination of education and experience. Desired certifications: CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: May provide general guidance and instruction to Interns. FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Duties** + Study existing branch business software to identify enhancement opportunities + Present, facilitate, and lead continuous improvement activities + Partner with branch process owners and ensure appropriate participation and support + Provide event follow-up and monitor the progress of planned improvement implementation + Develop reports of overall Continuous Improvement + Facilitate knowledge transfer across branches and departments + Provide training, leadership, and team building skills, and subject matter expertise and delivery of continuous improvement + Assist in coordinating an enterprise software implementation plan and schedule for newly acquired branches + Perform other duties as assigned **Minimum Qualifications** + 0-2 years related experience + Associate degree, preferably a technical degree, or equivalent experience + Branch business process knowledge required. + High school graduate or equivalent + Valid driver's license, good driving record. **Preferred Qualifications** + Previous subject matter expert in 5S, continuous improvement, value stream mapping, six sigma problem solving, and training strongly preferred. + Strong communication, organizational, presentation, and time management skills + Strong sense of responsibility and self-motivation and ability to work in a team environment and lead team activities + Ability to provide hands-on leadership where needed in execution of process improvements. + Microsoft Office experience **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Summary: The principal purpose of this position is to provide housing advocacy, resource navigation and referrals, application assistance and support to families and individuals throughout Dakota County who are facing the eviction process. Position is language specific requiring bi-lingual in Spanish. Primarily a remote position with travel as necessary for department meetings and trainings. FT Monday-Friday primarily day hours. Qualifications include bachelor's degree from four-year University and two years related experience, or a minimum of four years related experience. Benefits include health insurance options, dental, vision, life insurance, paid sick and safe time, flexible holidays and vacation, and an employer matching retirement account. Essential Duties and Responsibilities: Demonstrate commitment to the agency's mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” Provide community resource support at the Dakota County Housing Clinic (DCHC) during initial eviction hearings at Dakota County courts. Supports may also be provided at various sites across Dakota County. Provide access to housing advocacy, emotional support, ongoing support and follow-up with clients to support housing stability. Provide financial assistance navigation and application assistance for individuals and families facing eviction (e.g. navigate emergency assistance application process, refer client to other funding sources, or provide funding through 360 Communities financial assistance process). Work cooperatively, build, and maintain relationships with partner agencies, Dakota County and other organizations to strengthen client experiences with community resources supporting housing stability. Complete a thorough intake process with each client to determine appropriate services and referrals. Provide follow up and short-term case management with clients to identify goals related to their financial and housing stability (i.e. budgeting tool, employment resources, debt management, help with accessing public assistance programs, etc.). Provide appropriate service coordination in response to intake and goals, either through connecting to services within 360 Communities or through a referral basis to outside programs and agencies. Follow all funding requirements and guidelines to ensure stewardship of funds made available to 360 Communities clients. Ensure seamless communication with other agency programs (Violence Prevention services, Partners for Success , etc.) regarding families accessing services through 360 Communities Housing Support Services, to ensure holistic services to children, families and individuals. Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports. Follow mandated reporting laws for child abuse and neglect. Maintain safety and security by following all safety and security procedures and communicate appropriately. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated. Qualifications Education and/or Experience: Bachelor's degree from four-year College or University and two years related experience and/or training; or a minimum of four years related experience and/or training; or equivalent combination of education and experience. Computer skills, including Microsoft Word, Excel and use of database systems. 40 hours per week Monday - Friday primarily day shift 1.0 FTE

Compensation Type: SalariedCompensation: $69,209.07 The Program Manager - Career Assessment & Experiential Learning leads the coordination and continuous improvement of Career Services programming, assessment processes, experiential learning programs, pathways implementation, and student success initiatives. This includes managing career readiness programming, data tracking, and outcomes reporting-particularly for institution-wide experiential learning, student employment, career mentorship, and pathways implementation. Program Management Designs, implements, and expands programs including internships, mentorships, and industry-focused experiential learning programs. Cultivates external partnerships and supervise program delivery. Tracks, evaluates, and manages Career Services programming; identifies grant and other resources for students' success including scholarships, work-study, apprenticeships, etc. Collaborates with multiple College departments and key external partners cohesively to support students as they make decisions regarding their future and assist through the pathway for student success. Creates communication materials and impact reports; assist with grant applications, fundraising efforts, and accreditation documentation. Leads implementation of a strategic outreach plan to increase student awareness, participation, and employer partnerships. Data, Reporting & Analysis In cooperation with Office of Institutional Effectiveness, leads tracking of student participation and outcomes. Maintains databases, conduct program evaluations, and generate reports to guide institutional planning and reporting. Analyzes and summarizes information to assess effectiveness and planning for department, counselors, and student programs. Ensures exchange of information in reports to divisions, committees, and administration. Develops project reports including updates on internal and external partnerships with ongoing data management to document student progress. Collaborates with team members to prepare and present status reports to all levels of management. Maintains a centralized database of key metrics, including outreach activities, employer and student engagement, and response trends. Ensures accuracy and confidentiality in handling sensitive information. Compiles and submits regular reports on program outcomes, including monthly progress updates, an annual summative report, and ad hoc data requests. Stays attuned to best practices for work-based learning and holistic student support, and develops cross-departmental plan to collaboratively support student success. Engages in ongoing program evaluation of Career Services based on data and student feedback. Utilizes data to track activities, evaluate effectiveness, to make recommendations for institutional and department changes, and improve ongoing student success initiatives. Partnerships and Collaboration Builds relationships with internal partners and external organizations to support student development and workforce alignment. Acts as Career Services liaison in cross-departmental efforts. Provides holistic student support by collaborating with all student service offices, academic programs, support services, workforce partners, College Credit Plus, faculty, academic leaders, and other administrators to align Career Services programming with college-wide retention efforts, improve academic success, career alignment, persistence, completion, and student success initiatives. Student Outreach & Engagement Maintains excellent working relations with students, partners, internal and external partners as a representative of the Department, and of the College. Maintains regular communication and working relationships with campus departments, keeping them informed of current activities and working collaboratively to achieve institutional priorities. Monitors student communication with support of career counselors, coordinators, and facilitators. Communicates with team and support networks regarding updates and success action planning and ongoing support and tracking via phone, e-mail and other electronic means. Collaborates closely with student support networks, key College departments and key external partners to support students. As needed, develops and conduct workshops using a variety of delivery formats. Utilizes a variety of technology and tools to aid in instructional design and delivery. Facilitates career related classroom presentations, group/club presentations and others as requested. Conducts training and onboarding for new students and new employees pertaining to Career Services. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Education and Experience Required Master's Degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field. Demonstrated experience in progressive leadership in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s) *An appropriate combination of education, training, coursework and experience may qualify a candidate. *CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

+ GIS Technician with strong AutoCAD skills to support our Network Underground Services (NUS) team. + This role focuses on the design, creation of specification drawings, and maintenance of underground drawings, ensuring strict adherence to departmental procedures. + The GIS Technician will play a crucial role in producing engineering drawings, updating GIS data, and maintaining drawings to support both the Network Underground Design Engineer and the NUS Test Group. + This position is pivotal in ensuring data accuracy and operational efficiency within our team. + This position requires availability to be in the office four days a week, with flexibility to work remotely for the remainder of the week. **Major Job Responsibilities** + **Safety Firs** t: Prioritize safety in all tasks and lead by example. + **Data Management** : Input, process, and maintain underground network data using GIS and AutoCAD tools. + **Design and Drafting** : Prepare high-quality design packages for manhole and vault and other underground facilities, ensuring compliance with company standards. + **Project Coordination** : Coordinate with other departments and external vendors to resolve design and material issues. + **Site Visits** : Conduct site visits for project assessments, including pre-construction, during construction, and post-construction phases. + **Support Services** : Provide support to construction services, project management, and maintenance teams. + **Design Review** : Participate in design review meetings and provide oversight for engineers and drafters. + **Standardization Efforts** : Support the company's design criteria and standardization initiatives. + **Permit Coordination** : Manage business needs with municipalities around the state, including COA, GDOT, and other municipalities. + **Locate Requests** : Submit locate requests using Georgia 811's online EDEN system. + **Traffic Control Diagrams** : Create MUTCD traffic control diagrams and location maps. **Education Requirements** + An associate's degree or Certificate in GIS is preferred. + AutoCAD training, experience, or certification is required. **Experience** + Experience in using AutoCAD for design and drafting is required. + Experience in GIS applications is advantageous. + Experience in creating network underground designs drawings is a plus. **Knowledge, Skills & Abilities** + Proficiency in AutoCAD and basic GIS knowledge. + Ability to translate verbal and written information into two-dimensional drawings. + Strong organizational skills and ability to manage multiple projects. + Excellent communication skills, both oral and written. + Ability to work well in a team environment and build effective relationships. + Strong problem-solving skills and a self-starter attitude. + Must demonstrate the client Values - Safety First, Intentional Inclusion, Act with Integrity and Superior Performance. **Desired Qualifications** + Experience with 3D modeling software such as Civil 3D is beneficial. + Familiarity with GIS, CYME, Permitting processes with COA and GDOT + Ability to coordinate multiple projects and manage workload effectively. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join a team dedicated to empowering youth nationwide by leading two of the Department of Defense's most impactful educational programs. FWI has won a contract to provide comprehensive training, assistance, and assessment support services for the National Guard Youth Challenge Program and DoD STARBASE Program to improve enrollment, retention, and educational outcomes. As Program Manager, you will oversee training, assistance, and assessment support services for both programs. You will lead strategic planning, quality control, and program evaluation while serving as the primary point of contact between our organization and government stakeholders. FWI has been recognized as a 2024 and 2025 Top Workplace by Washington Post, offering excellent growth opportunities in a collaborative environment. Work Schedule and Location: Remote: This full-time remote position will work Monday through Friday, 8am to 4:30pm. Travel will be required for site visits, workshops and in-person training. Responsibilities * Responsible for conducting on-site assistance visits and on-site training events at NGYCP academies that are targeted to improve operations * Develop unique curriculum that is tailored to meet the requirements for Challenge staff members to enhance their abilities to successfully manage and train Challenge cadets, based on current research on the most effective approaches to provide trauma-informed care for adolescents. * Plan and execute national and regional workshops for Challenge academy staff, in coordination with the National Guard Bureau and OSD priorities. * Support Challenge policy development through coordination with subject matter experts in the field in workshops held either virtually or in-person. Qualifications * Willingness to travel to STARBASE sites nationwide * Excellent communication, leadership, and problem-solving skills * Experience with government contracting preferred * Experience with curriculum development required Why Join Our Team At FWI, we place the highest importance on creating an exceptional employee experience. As part of our rapidly growing company, you'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including: * Health Insurance * Dental Insurance * Vision Insurance * Long-term and Short-term Disability Insurance * Life Insurance * 401(k) Plan * Holiday Pay * Paid Time Off FWI is an Equal Opportunity Employer, including disability/vets. Pay Range $91.90/hr

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for a vast number of major retailers. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs for over 20+ years. Our goal is to provide clients a “single point of sale” as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry. Dispatch Coordinators are responsible for all aspects of processing and assigning work orders to technicians in the field. Dispatch Coordinators provide support for field technicians and are responsible for managing and updating open work orders, and relay information accurately to Field Technicians and Field Managers. Access multiple software platforms to locate qualified technicians for onsite tech support Communicate status and changes to customers and managers Act as the primary escalation point for dispatch related issues Manage field tech ETAs Ensure all issues are resolved and resolution notes are comprehensive Coordinate return visits for incomplete jobs Submit part orders and ensure work orders are updated to reflect orders Manage incoming calls from techs and customers Qualifications Minimum two years of experience with Call Center Proficiency using Microsoft products Time management skills Professional phone skills Outgoing personality; high energy; flexible Positive attitude and desire to work hard while having fun on a team Ability to perform well under pressure in a fast-paced environment Working Conditions Dispatch Coordinators work in an indoor open cubicle/office environment Dispatch Coordinators should be able to work seated at a desk and operate a keyboard and mouse. Dispatch Coordinators work remotely and must follow Company Remote Work Policy. Minimal lifting up to 25 pounds. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs. If you are a great communicator, possess a positive attitude, and thrive in a team environment, apply today!