What is Technical Documentation?
Technical documentation means any documentation that gives a functional, architectural, and handling description of a technical product or a product in use or development.
How is Technical Documentation used?
Zippia reviewed thousands of resumes to understand how technical documentation is used in different jobs. Explore the list of common job responsibilities related to technical documentation below:
- Review training material for program to ensure accuracy of material and concurrence with operation and maintenance instruction provided in technical documentation.
- Contracted to enhance customer understanding of end-user and technical documentation; developing, enhancing, and maintaining internal documentation and templates.
- Provided technical and administrative support by editing/writing newsletters, application and operating system technical documentation, end-user training and reference guides.
- Manage internal and external technical documentation for new software product line focused on optimizing physician networks for value-based care delivery models.
- Worked with graphic designers, engineers, marketing, localization, production and product management to produce high-quality technical documentation.
- Created technical documentation for engineering quality management software for use by the medical equipment, manufacturing, and pharmaceutical industries.
Are Technical Documentation skills in demand?
Yes, technical documentation skills are in demand today. Currently, 14,365 job openings list technical documentation skills as a requirement. The job descriptions that most frequently include technical documentation skills are documentation writer, documentation engineer, and engineering technical writer.
How hard is it to learn Technical Documentation?
Based on the average complexity level of the jobs that use technical documentation the most: documentation writer, documentation engineer, and engineering technical writer. The complexity level of these jobs is challenging.
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What jobs can you get with Technical Documentation skills?
You can get a job as a documentation writer, documentation engineer, and engineering technical writer with technical documentation skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with technical documentation skills.
Documentation Writer
Job description:
A documentation writer helps organizations with documentation tasks for their services/products. These professionals mostly handle factual and highly technical writing for companies like electronics manufacturers, technology corporations, and software companies. Documentation writers produce factual information relating to products in various formats from technical specifications to reference manuals, fact sheets, frequently asked questions, how-to's, and instructions manuals. They can describe complex processes like functions, setup, and installation in clear English. Moreover, these professionals produce the required documents on time and with zero errors.
- Technical Documentation
- Subject Matter Experts
- SharePoint
- Software Development
- User Manuals
- GMP
Documentation Engineer
- Java
- CAD
- Technical Documentation
- Project Documentation
- HTML
- Test Procedures
Engineering Technical Writer
Job description:
An engineering technical writer specializes in producing engineering reports and documentation. They primarily communicate and coordinate with engineering teams to gather and analyze different forms of data, using the findings as a basis for writing materials. They may also liaise with clients, identifying the documents that they need, and submitting them to them while adhering to the company's policies and regulations. Furthermore, there are instances when an engineering technical writer must develop presentations and graphs, presenting reports to clients or company officials.
- API
- Technical Documentation
- Java
- Technical Writers
- HTML
- Subject Matter Experts
Technical Writer
Job description:
Technical Writers specialize in producing easy-to-understand instructional or informational written materials, such as media and journal articles, assessments and guidelines, and legal forms of documentation. For Technical Writers to develop well-versed content, one must conduct thorough research on the topic or idea to ensure factual legitimacy and communicate with those whose expertise aligns with the subject. Aside from producing, Technical Writers can also improve or convert complex written materials such as operating manuals or documents into one that can be easily understood by the general public.
- Technical Documentation
- Subject Matter Experts
- PowerPoint
- Visio
- SharePoint
- Test Procedures
Document Manager
Job description:
Document Managers are responsible for the overall operations of the documentation department of an organization. Their duties include directing documentation projects, developing standardized documentation tools and methods, editing projects, and authorize final approvals. They set key metrics and manage staff's performance, track departmental milestones, and ensure goals are within budget and timeline. Document Managers also work with departmental servers to manage document flow and ensure document accessibility for those who have access approval.
- Project Management
- Technical Documentation
- Continuous Improvement
- CDI
- SharePoint
- ISO
Technical Writer Lead
- Technical Documentation
- Subject Matter Experts
- Maintenance Procedures
- Status Reports
- Engineering Drawings
- User Guides
Senior Technical Editor
- Technical Documentation
- Technical Editing
- Subject Matter Experts
- Proofread
- Proofreading
- SharePoint
Technical Writer And Editor
Job description:
A technical writer and editor is primarily responsible for producing written content that defines and explains technical concepts to inform and educate readers. As a writer, it is essential to research and fact-check details to ensure the material's accuracy and value. They mostly follow directives and complete materials within an allotted deadline and format. Moreover, as an editor, they must also review and proofread materials for any errors and inconsistencies, perform corrective measures, and revise as needed.
- Technical Documentation
- PowerPoint
- Technical Specifications
- Subject Matter Experts
- DOD
- Engineering Drawings
Senior Technical Writer
Job description:
A senior technical writer's role is to oversee the progress within a team or department, ensuring quality and timeliness. It is their responsibility to delegate tasks, set deadlines, carry out corrective measures on any issues, and implement the company's regulations and policies. There are also instances when they participate in producing written content, even editing and reviewing materials of the staff. As someone with more experience, a senior technical writer must encourage and lead fellow writers, shaping them into valuable assets.
- Technical Documentation
- Subject Matter Experts
- API
- Java
- PowerPoint
- XML
Senior Technical Writer And Editor
Job description:
Senior Technical Writers and Editors create and edit articles for journals, publications, and magazines. They may write and edit some manuals for technical operators and certification tests. Typically, their senior-level designation implies that they manage the most effective technical writing within an organization. Sometimes they are assigned and edit junior technical writers' work and review them for accuracy. They standardize documentation for style, language, and layout. Also, they improve visual components and formatting.
- Technical Documentation
- PowerPoint
- Technical Specifications
- Technical Manuals
- SharePoint
- Technical Data
Technical Publications Manager
- Project Management
- Process Improvement
- Performance Reviews
- Technical Documentation
- Logistics
- Technical Writers
Technical Writer/Trainer
Job description:
As a Technical Writer or Trainer, you will be responsible for conducting specific tasks that pertain to technical writing, technical training, and instructional design and development. Your duties will include creating and developing some basic procedures or instructions for paper, multimedia, and web-based publication. To make your job easier, you will first determine the needs of users of the technical documents you'll be writing. You will develop, edit, and write how-to guides, instruction manuals, journal articles, and other documents to make complex and technical information easier.
- Training Materials
- Technical Documentation
- Training Programs
- Subject Matter Experts
- Training Documentation
- Technical Training
Senior Logistician
- DOD
- ILS
- Support Equipment
- Provisioning
- Technical Documentation
- Cycle Management
Contractor-Senior Technical Writer
- Maintenance Procedures
- Technical Manuals
- Technical Documentation
- SharePoint
- API
- Visio
How much can you earn with Technical Documentation skills?
You can earn up to $69,677 a year with technical documentation skills if you become a documentation writer, the highest-paying job that requires technical documentation skills. Documentation engineers can earn the second-highest salary among jobs that use Python, $87,022 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Documentation Writer | $69,677 | $34 |
| Documentation Engineer | $87,022 | $42 |
| Engineering Technical Writer | $64,966 | $31 |
| Technical Writer | $65,329 | $31 |
| Document Manager | $97,896 | $47 |
Companies using Technical Documentation in 2025
The top companies that look for employees with technical documentation skills are CDM Smith, Intel, and Oracle. In the millions of job postings we reviewed, these companies mention technical documentation skills most frequently.
Departments using Technical Documentation
| Department | Average salary |
|---|---|
| Supply Chain | $69,591 |
| Art/Design | $67,882 |
3 courses for Technical Documentation skills
1. CommonSensical Technical Documentation
For thousands of years, man has been struggling with the ability to effectively communicate and record information. The ever-changing world of IT (Information Science and Technology) has added to that struggle. Hundreds of templates, methodologies, and experts are willing to provide you with help. Do they make it easier, or just add to the complication?Commonsensical Technical Documentation is a guide to simple, lean, and agile technical writing. This course is targeted to business analysts, project managers, and technical writers at all levels. Those just starting out who want to learn more about creating good documentation as well as seasoned writers who just want to add more polish to their deliverables. If you have ever found yourself writing boring or complicated documentation, then you are sure to find useful information in this course. In today's world of economic crisis, we have all become more cost focused, whether we like it or not. It is common to see stakeholders and clients reduce budgets and insist on faster turnaround times. Unfortunately when looking for ways to do this, documentation is one of the first things cut. Any documentation that is not desirable is considered to be of no value or a waste of time. When you ask people what they expect when they read technical documents, many will probably tell you: long, boring, and hard to understand. This can lead to disastrous outcomes: No one reads it - because it is too boring or longNo one can understand it - it has too much jargon or technical termsDoes not provide enough information - it is unclear or vague, assumes reader has more knowledge than they doInaccurate - it is incomplete, is misleading, flat-out wrong, or not kept up-to-dateCommonSensical Technical Documentation will teach you Documentation Lite techniques that fit Agile and Lean methodologies...
2. Technical Writing: How to Write Software Documentation
Is the ability to provide relevant information about using your software essential for your customers? Do you find yourself spending hours and hours trying to explain how to use the software? Or are you getting feedback from your clients that your documentation is hard to follow, inconsistent, or maybe even. confusing? If you answered with Yes! to any of these questions and are willing to invest the time and energy needed to go through this practical course, then this course is for you! CNBC cited this course in the article The 20 hottest job skills companies are looking for right nowBy the end of this course: You will be able to perform the needed steps and start writing documentation as a technical writer. You will be able to explain the process for preparing, organizing, and delivering software documentation for the users of software products. You will be able to create instructional images and graphics needed in your documentation using Canva. You learn and practice how to create software documentation in a GitHub wiki following the instructor's templates for writing in Markdown. You will know how to perform user research using 2 Cards Sorting techniques in Mural. You will be able to identify the different aspects that make documentation a high-quality deliverable. Also: You will find out also which are the core principles for writing software documentation that really helps. You will have the chance to try out GitHub wiki editor for writing. You will learn about the importance of graphics and which tools you can use to create instructional graphics with ease. In the end, you will find out more about information architecture and its importance in software documentation. Ultimately, you will have the chance to create your own documentation project even if you have never worked as a technical writer before and have no experience. Over the course of the years, the core activities of technical writing professionals have constantly been evolving. We started as technical writers and focused solely on technical writing. We transformed into information developers who also consider the graphical aspects and design of the content. Today, we need to bundle together writing skills, design and graphics, video creation, multimedia, metadata, and software development to meet the expectations of our users. All these assets put together can be described together as user assistance. JPDocu School of Technical Writing is a training company passionate about technical writing, software documentation, APIs documentation, information architecture, and DITA XML, and helping our students get started and quickly advance in their Technical Writer career. Our Technical Writing courses are taught as a part of the University courses on Technical Communications at several universities in Europe, as well as a part of the onboarding for new technical writers for many of the best software development companies. We shape the next generation of technical writers and information developers, by providing them with simple-to-follow and practical, hands-on experiences with technical writing. For several years now, JPDocu School of Technical Writing has been designing and delivering training for all who want to get started with technical writing. Our students soon get started working as: technical writers (information developers)information architectssoftware developers and get ahead in their career! The instructor, Jordan Stanchev, a User Assistance Development Architect has personally trained hundreds of people in the classroom, in online courses, in universities, and internally at a Fortune 100 company! Jordan says: The goal for me has always been to deliver practical information, to make sure my students get ready for delivering real content right after the course is over! I am so proud of my students who come back to me and share how they have started their first job as technical writers or how they have advanced in their careers using what they have learned in my courses! That's why I have started devoting my time to teaching technical writing skills, on top of my regular job as a User Assistance Development Architect. Unlike other courses out there, this course is practically oriented. It will help you develop your portfolio and the work samples you need to apply as a technical writer in a software development company. What will you learn?This course is designed for beginner technical writers, usually students in IT, and covers the following subjects: What is technical writing all about? What are the basics of technical writing? Which are the common terms you will hear and use in the IT technical writing world?How to write technical documentation using GitHub wiki? You will, later on, use this material for creating your portfolio that you will want to add to your CV when you apply for a technical writer job or promotion to a senior developer. What is information architecture from a technical writing point of view?By the end of this course, you will know how to get started writing your user guides, which best practices and rules to consider, and which tools to use for writing. Note that for better accessibility, the course comes with English and Spanish language captions. Besides: You will also find recorded webinars to give you the feeling you are in the university classroom together with other students doing the actual exercises of the course. You will have access to a closed community group, where you can learn together with other students in technical writing. You will have the chance to participate in live webinars with the instructor, to get guidance and answers to questions you may have. Downloadable materials in the sections to help you as you go through the content and practice what you have learned. What is NOT COVERED in this course?Learning technical writing as a beginner technical writer will take at least 2 semesters at the university and lots of writing practice. It is impossible to provide deep-dive information on all possible technical writing subjects in a 4-6 hours course. You will know the basics, though! This is not a course on writing using MS Word! We are not going to write books! We are not going to write unstructured documentation! Unlike what other courses on technical writing will tell you MS Word is the worst choice for writing technical documentation! It cannot scale, and it is not flexible enough for software documentation! If you believe that technical writing is about writing books, please choose another course! This course is for people who want to work in the software industry, where writing a book and calling it software documentation is not perceived well! Technical writing is a skill and discipline that requires writing. Do not expect to become a technical writer by listening to a few lectures. You will have to write and communicate in this course. This is not a course for listening, but a listen and do it! type of course. This is not an English language course. We will not provide you with details on how to write in English. There are so many tools you can use for writing. In this course, we do not go into details on tools you can use for writing but directly suggest using only 1-2 of them to get you started. We do not cover API documentation in this course. API documentation is a type of software documentation that you still have to deliver, but at present, this course does not talk about that. Look at our dedicated 'How to Write API Documentation course about this subject. How much time will it take for you to go through this course?Short answer: Section 1: Getting Started with Technical Writing - 1 hour Section 2: Writing Software Documentation in GitHub using Markdown - 2+ hours Section 3: Graphics in Software Documentation - 40 minSection 4: Information Architecture Basics - 1+ hourSection 5: Quality in Software Documentation 40+ minBonus Section: Additional Webinars - 3+ hours Detailed answer with explanation: Section 1: Getting Started with Technical Writing (as a compliment to you, because you got to this part of our detailed course summary, this 1-hour long section comes for free - it's a mini-course by itself! Even if you decide not to purchase the entire course - you should definitely check it out.) We start with a quick and direct overview of the end-to-end documentation creation processes. Basically, when you go through the introduction section, you should get a basic understanding of what technical writing in software documentation is all about, as well as the main assets (deliverables for your customers) that you create using technical writing skills and techniques. This is the software documentation, images as well as instructional videos, and multimedia. It will take approximately 1-2 hours to go through this content and perform the exercises. Section 2: Writing Software Documentation in GitHub using Markdown - 2+ hoursHow to get started writing in a Wiki on GitHub? This section explains the setup steps, and the markup language used in the wiki and gives you hints on Markdown language usage (that is not well-known or documented in the wiki!), such as:- how to create a table- how to create images on Wiki- how to create a Table of Content (TOC) for your longer pages- how to link a YouTube video with easeThis section touches upon a very important subject - how to provide documentation for a GitHub project. Jordan talks about one of the possible options, and we would dare to say - the most simple one, to provide documentation in GitHub. It will take approximately 2-4 hours to go through this content and perform the exercises. Section 3: Graphics in Software Documentation - 40 minHow important is the graphics creation skill for technical writers? I would say, A LOT! This section talks about the rules for creating graphics in software documentation. Also, I touch upon tools that make it easy to create graphics without having to become a graphic designer. Then we will do a hands-on exercise with Canva to prepare infographics to use in your documentation. It will take approximately 1-2 hours to go through this content and perform the exercises. Section 4: Information Architecture Basics - 1+ hourThen comes the next section - on information architecture and user research for technical writers. It opens the door for you to take a look at the basic knowledge that an information architect (think about it as a very experienced technical writer) needs to have to begin doing his or her job. This section provides you with step-by-step instructions on how to prepare and perform card sorting workshops with end-users using a virtual whiteboard, such as Mural. It will take approximately 1 hour to go through this content. Section 5: Quality in Software Documentation 40+ minIn 2021 we initiated research to define the meeting of quality in the documentation. Many participants joined and shared their feedback. After analyzing and aggregating the results, the research results are ready to be shared with JPDocu School of Technical Writing students! The research recap is shared in this bonus section, giving you answers to: What is quality when we speak about documentation?What are the characteristics high-quality documentation has?What is the specific meaning of each of the quality aspects that you must strive to achieve in documentation?How to develop practical ways to measure quality in your documentation and compare it against other documentation deliverables?This will help you not only to create some documentation but instead, to build high-quality documentation that trills your customers! Bonus Section: Additional Webinars - 3+ hours Here the really fun part begins. You will find several recordings of live seminars I do with JPDocu School of Technical Writing students. You can listen to these recorded sessions and participate as if you are really in the classroom together with me and the rest of the class. I think this can be a very cool experience. On top of that, we deep dive into subjects that were only briefly touched upon in the previous sections. Each recorded session takes 60-90 minutes, including the work on the exercises in each session. As part of the course here, I invite my students to participate in such live webinars, which you can see in our closed Facebook group. Here is what students say about this course: Karina Delcheva, Technical WriterI find Jordan's course perfectly structured (as you would expect of a specialist in the field) in a way that helps you grasp the concept of technical writing. It helped me quickly develop practical skills through exercises with easy-to-follow instructions and examples. The Facebook page of this course provided me with a supportive community and additional webinars held by the lecturer, which is a great asset for acquiring more diverse skills needed by a technical writer. Now I feel prepared to apply for my first technical writing job. Grace Tan, Technical WriterIn my pursuit of moving to a technical communicator role, Jordan's beginner course Technical Writing: How to Write Software Documentation has put me in the right direction. The course is well-structured, and the instructor has shown expertise in this field. It is great to be in touch with the standard and best practices in technical writing as well as the common tools that are used nowadays. I also had fun working on hands-on activities and getting myself familiar with different tools. So, enroll now and see how easy and simple it is to deliver the ultimate help to your customers! P. S. This course has a 30-day full refund policy - no questions asked!...
3. Technical Writing: How to Write API Software Documentation
Are you a technical writer who must write API software documentation? Do you wonder what you need to prepare and deliver to have high-quality API documentation and do not know where to start? If yes, then this course is for you! JPDocu School of Technical Writing is a training company passionate about technical writing, software documentation, APIs documentation, information architecture, and DITA XML, and helping our students get started and quickly advance in their Technical Writer career. Our Technical Writing courses are taught as a part of the University courses on Technical Communications at several universities in Europe, as well as a part of the onboarding for new technical writers for many of the best software development companies. We shape the next generation of technical writers and information developers, by providing them with simple-to-follow and practical, hands-on experiences with technical writing. At JPDocu School of Technical Writing, we believe that technical writing is and should stay a simple task. Simple like in easy to do! That's why we do our best to explain API and API documentation in simple terms, making it simple and easy for you to follow! API stands for Application Programming Interface. An interface is a software abstraction, which allows two software applications to communicate with each other seamlessly. There are two roles you need to consider when you write documentation about an API: The role of the developer who created the API. This developer needs to provide information about the way the API is supposed to work; what requests can it receive and what responses does is provide. The role of the developer who uses the API. This developer needs to read through the API documentation to understand the ways to connect to the API, the requests that he or she can send to the API, and the responses that the API shall return for these requests. In this course, you will learn: What is API and API documentation - explained in a way so that you can understand. No special programming knowledge is required! The steps you need to follow to prepare and provide documentation about your API - our unique framework to make sure you have steps to follow while preparing the API documentation. How to use Swagger UI to write and generate API documentation automatically. How to use Postman to check the functionality provided with an API, and How to put it all together on a GitHub wiki page! Try it now, and see how easy it is to write API documentation, once you know which are the basic steps to follow!...