How is Technical Troubleshooting used?
Zippia reviewed thousands of resumes to understand how technical troubleshooting is used in different jobs. Explore the list of common job responsibilities related to technical troubleshooting below:
- Handled technical troubleshooting, within an enterprise environment, including system crashes, slow-downs and data recoveries.
- Provide technical troubleshooting support for telecom transport services T1, DS3, Fiber, and Ethernet facilities.
- Assisted LivingSocial members with technical troubleshooting and assistance with interfacing company's website.
- Resolved a plethora of customer service inquiries including billing, technical troubleshooting, and policy services etc.
- Resolved a plethora of customer service inquiries including billing, technical troubleshooting,service change requests, etc.
- Handled technical troubleshooting including the ability to multitask throughout several computer programs.
Are Technical Troubleshooting skills in demand?
Yes, technical troubleshooting skills are in demand today. Currently, 2,502 job openings list technical troubleshooting skills as a requirement. The job descriptions that most frequently include technical troubleshooting skills are network support senior analyst, consumer advocate, and advanced technical support.
How hard is it to learn Technical Troubleshooting?
Based on the average complexity level of the jobs that use technical troubleshooting the most: network support senior analyst, consumer advocate, and advanced technical support. The complexity level of these jobs is intermediate.
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What jobs can you get with Technical Troubleshooting skills?
You can get a job as a network support senior analyst, consumer advocate, and advanced technical support with technical troubleshooting skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with technical troubleshooting skills.
Network Support Senior Analyst
- Technical Troubleshooting
- Windows Server
- Windows XP
- Trouble Tickets
- Lan Wan
- Technical Support
Consumer Advocate
- Inbound Calls
- Technical Troubleshooting
- Consumer Issues
- Strong Work Ethic
- Product Knowledge
- Customer Inquiries
Advanced Technical Support
- Customer Service
- Technical Troubleshooting
- Inbound Calls
- Technical Issues
- Technical Support
- Windows
Senior Network Support Specialist
- Network Operations
- Technical Troubleshooting
- Computer System
- Switches
- Network Devices
- Routers
Technical Expert
Job description:
Technical experts are professionals who are responsible for managing technical programs and products of a technology-based company by providing customer service, staff training, and web development. They must provide technical support on products and current issues through phone calls or face-to-face customer end support. They must conduct technical assistance to help solve operational problems faced by customers while train users to operate automation and communications equipment. They must also research for costing-effective and new technologies while coaching employees on selling those new technologies.
- Customer Satisfaction
- Technical Problems
- Technical Troubleshooting
- Switches
- Technical Assistance
- Technical Support
Senior Technical Support Representative
- Troubleshoot
- Escalate
- Technical Troubleshooting
- SQL
- Phone Calls
- QA
Senior Customer Service Technician
- Customer Complaints
- Customer Support
- Technical Support
- Customer Inquiries
- Technical Troubleshooting
- Inbound Calls
Customer Support Analyst
Job description:
A customer support analyst is responsible for assisting customers with their service issues, responding to their inquiries and concerns, and resolving their complaints. Customer support analysts strategize techniques in improving the customer's experience by providing outstanding customer services. They also review quality audits and logs to determine the efficiency and effectiveness of services and modify procedures as needed. A customer support analyst must have excellent communication and organizational skills to look for customer solutions that would highly improve the company's reputation to the market.
- Customer Service
- Customer Support
- Technical Support
- UI
- Technical Troubleshooting
- Java
Deployment Specialist
Job description:
In the information technology industry, a deployment specialist is in charge of designing and developing deployment systems, ensuring efficiency and smooth workflow. First and foremost, they must identify the company or the client's needs in order to conceptualize plans. They must also perform research and analysis, gather and analyze data, establish guidelines, create test structures, analyze existing systems, and implement solutions against problem areas. Furthermore, a deployment specialist must maintain an active communication line with staff for a smooth and efficient workflow.
- Asset Management
- Troubleshoot
- Computer System
- Customer Satisfaction
- Technical Troubleshooting
- PC
Direct Sales Representative
Job description:
As a direct sales representative, you are responsible for creating customer awareness of a company's products and services and closing sales. You will perform varied tasks that include assisting in developing and executing marketing and sales plans, conducting research on competing products, and identifying opportunities to improve sales. Additionally, you are expected to answer inquiries about product features, availability, benefits, and pricing. Other tasks that you are likely to perform include attending trade shows, preparing sales proposals for prospective buyers, and preparing sales reports.
- Customer Service
- Direct Sales
- TV
- Work Ethic
- Technical Troubleshooting
- Door-To-Door Sales
How much can you earn with Technical Troubleshooting skills?
You can earn up to $98,975 a year with technical troubleshooting skills if you become a network support senior analyst, the highest-paying job that requires technical troubleshooting skills. Consumer advocates can earn the second-highest salary among jobs that use Python, $37,495 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Network Support Senior Analyst | $98,975 | $48 |
| Consumer Advocate | $37,495 | $18 |
| Advanced Technical Support | $92,296 | $44 |
| Senior Network Support Specialist | $84,886 | $41 |
| Technical Expert | $120,223 | $58 |
Companies using Technical Troubleshooting in 2026
The top companies that look for employees with technical troubleshooting skills are JPMorgan Chase & Co., J.P. Morgan, and Oracle. In the millions of job postings we reviewed, these companies mention technical troubleshooting skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | JPMorgan Chase & Co. | 31% | 11,202 |
| 2 | J.P. Morgan | 21% | 0 |
| 3 | Oracle | 10% | 45,107 |
| 4 | Guidehouse | 5% | 3,488 |
| 5 | ABM Industries | 5% | 4,827 |
Departments using Technical Troubleshooting
| Department | Average salary |
|---|---|
| Customer Service | $48,076 |
2 courses for Technical Troubleshooting skills
1. Legacy IT - Technical Support & Desktop Troubleshooting Tips
Over this course, we'll be covering legacy operating systems and the things you need to know when troubleshooting any issues. Course topics include the following:* Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.* Legacy file systems such as FAT16 and FAT32.* Legacy boot configuration files and how they work* Plug and play support for hardware devices* Security considerations and compatibility mode* System activation and built-in applications* An overview of machine virtualisation and dual-booting between different operating systems. Also included in this course are some real-world examples of where you might find older machines, and what the best procedure is within most organisations when planning any changes, whether this is due to an emergency, or due to a planned upgrade or decommissioning of old equipment during a major project. Note that wherever possible, legacy hardware should no longer be in use on a production network, however this course is designed to help you deal with those situations where this simply isn't possible, for example if the cost of replacing equipment is too great, or if there is any other reason this needs to remain operational, such as legal or compliance reasons specific to an organisation...
2. IT Troubleshooting Technical Support IT Support Desktop Help
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