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How to hire a software account manager

Software account manager hiring summary. Here are some key points about hiring software account managers in the United States:

  • In the United States, the median cost per hire a software account manager is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new software account manager to become settled and show total productivity levels at work.

How to hire a software account manager, step by step

To hire a software account manager, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a software account manager:

Here's a step-by-step software account manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a software account manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new software account manager
  • Step 8: Go through the hiring process checklist

What does a software account manager do?

A software account manager is responsible for meeting clients' needs, overseeing software delivery, and developing sales support. They help clients with software customization and maintain client relationships. They are also responsible for strategic planning to help their company expand.

Learn more about the specifics of what a software account manager does
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  1. Identify your hiring needs

    Before you post your software account manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a software account manager for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A software account manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, software account managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list shows salaries for various types of software account managers.

    Type of Software Account ManagerDescriptionHourly rate
    Software Account ManagerSales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.$34-72
    Account Development ManagerAn account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently... Show more$20-57
    Business Development Account ManagerA business development account manager is in charge of developing strategies to identify new business and client opportunities, ensuring sales growth and customer satisfaction. They typically perform research and analysis to gather data, coordinate with analysts and experts, produce sales and progress reports, and maintain records of all transactions... Show more$27-81
  2. Create an ideal candidate profile

    Common skills:
    • Account Management
    • Software Account
    • Customer Satisfaction
    • CRM
    • Sales Process
    • Business Development
    • Client Issues
    • Software Sales
    • Sales Strategy
    • Product Knowledge
    • Sales Cycle
    • C-Level
    • Software Development
    • Software Products
    Check all skills
    Responsibilities:
    • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
    • Assign exclusively to Daimler-Chrysler in 2001 and gain the establishment of WebSphere as company's standard web-development platform.
    • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
    • Submit invoices electronically to various invoicing and payment sights against POs on a weekly basis.
    • Co-Own and operate a start-up telephony business utilizing innovative IP technologies.
    More software account manager duties
  3. Make a budget

    Including a salary range in your software account manager job description helps attract top candidates to the position. A software account manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a software account manager in Tennessee may be lower than in Oregon, and an entry-level software account manager usually earns less than a senior-level software account manager. Additionally, a software account manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average software account manager salary

    $104,783yearly

    $50.38 hourly rate

    Entry-level software account manager salary
    $72,000 yearly salary
    Updated December 16, 2025

    Average software account manager salary by state

    RankStateAvg. salaryHourly rate
    1California$166,015$80
    2Oregon$160,655$77
    3Washington$143,667$69
    4New York$124,141$60
    5Massachusetts$120,001$58
    6Arizona$115,898$56
    7New Jersey$112,832$54
    8Florida$109,027$52
    9Texas$106,630$51
    10Pennsylvania$104,492$50
    11Indiana$102,395$49
    12Colorado$100,999$49
    13Illinois$96,009$46
    14Connecticut$95,747$46
    15Ohio$95,579$46
    16Georgia$94,859$46
    17Kansas$93,534$45
    18Alabama$91,094$44
    19Michigan$90,156$43

    Average software account manager salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1NVIDIA$182,096$87.5520
    2Amazon$146,067$70.22304
    3Micron Technology$136,018$65.39
    4Autodesk$129,338$62.1819
    5Virtusa$123,660$59.4515
    6Ebix$119,404$57.411
    7Alcon$119,282$57.3521
    8Elbit Systems of America$115,744$55.65
    9Northrop Grumman$110,934$53.3361
    10Cognizant$104,896$50.4356
    11Waltonen Engineering$99,478$47.83
    12Raytheon Technologies$98,067$47.1550
    13Cummins$97,973$47.108
    14L3Harris$97,414$46.8384
    15Hewlett Packard Enterprise$97,089$46.6872
    16PACCAR$92,770$44.60
    17Sandvik Coromant$92,471$44.4620
    18BASYS Processing$91,964$44.212
    19Intelygenz$90,432$43.48
    20Scanco$89,643$43.10
  4. Writing a software account manager job description

    A software account manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a software account manager job description:

    Software account manager job description example

    As a business unit of AMETEK Inc., Crank Software, is a global embedded GUI software development company based in Canada. With 25+ years of industry expertise, Crank partners with international customers providing them with the best value in developing an embedded GUI software and creating world-class user experiences.

    Job description: Are you excited by the prospect of playing an impactful role in a company poised for global growth?

    Our sales department is looking for an Account Manager to bring new US logos to our portfolio and needs someone like you.
    Read this :

    In this role, you'll get to:

    Target, initiate, and foster relationships with key prospective accounts;
    Leverage our existing success to bring new Logo's under the Crank umbrella;
    Uncover and understand clients' business needs, and define account-specific sales strategies, positioning Crank Software's products and services as essential elements of client solutions;
    Identify and connect with key decision-makers, and build executive sponsorship within accounts to drive solution sales;
    Collaborate with Development and Product teams to analyze customer feedback and refine product roadmaps;
    Create and maintain regular reports and analyses of sales activity using the CRM;
    Coordinate internal resources to ensure that clients receive a superior level of support.

    You will feel at home if you have:

    Significant experience, and a record of success, employing value-based sales principles;
    The drive and energy to exceed sales targets, and the desire to earn new logos;
    A passion for cold calls and sales best practices;
    The ability to produce and present sales analytics reports to Crank executives;
    A proactive customer focus;
    3-5 years technology sales experience.

    In exchange, we offer you

    The chance to join a great community, the Crankonauts, talented people who don't take themselves too seriously.
    A stimulating work environment within a strong, inclusive and passionate team.
    The opportunity to develop your skills and expertise and make an impact.
    Flexible hours and a 100% flexible telecommuting policy.
    A human and open-minded company that promotes well-being and work/life balance.
    A wide range of social activities, and much more!

    Crank Software, is a global embedded GUI software development company based in Canada. With 25+ years of industry expertise, Crank partners with international customers providing them with the best value in developing an embedded GUI software and creating world-class user experiences.
  5. Post your job

    There are a few common ways to find software account managers for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your software account manager job on Zippia to find and recruit software account manager candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with software account manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new software account manager

    Once you've decided on a perfect software account manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new software account manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a software account manager?

Before you start to hire software account managers, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire software account managers pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

You can expect to pay around $104,783 per year for a software account manager, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for software account managers in the US typically range between $34 and $72 an hour.

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