Space control agent vs airline station agent

Differences between space control agent and airline station agent duties and responsibilities

Space control agent example responsibilities.

• Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
• Place rooms on and off the market when need, reserving rooms for VIP holds and handle all room changes.
• Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
• Accept payments over the phone for DirecTV customers.
• Retain customers part of DirecTV Technical/billing/sales support

Airline station agent example responsibilities.

• Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
• Assist TSA with monitoring safety precautions of passengers.
• Develop training programs and train travel agents on AMADEUS airline reservation system.
• Train employees on FAA regulations, security and all polies and procedures of the airline.
• Head of training for aircraft de-icing, equipment fueling, hazardous materials, fire and safety and runway chemical spills.
• Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.
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