Station agent vs reservation clerk

The differences between station agents and reservation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a station agent has an average salary of $30,454, which is higher than the $27,143 average annual salary of a reservation clerk.

The top three skills for a station agent include loaders, reservations and cushions. The most important skills for a reservation clerk are reservations, customer service, and reservation system.

Station agent vs reservation clerk overview

	Station Agent	Reservation Clerk
Yearly salary	$30,454	$27,143
Hourly rate	$14.64	$13.05
Growth rate	-	-
Number of jobs	27,176	69,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Station agent vs reservation clerk salary

Station agents and reservation clerks have different pay scales, as shown below.

	Station Agent	Reservation Clerk
Average salary	$30,454	$27,143
Salary range	Between $24,000 And $38,000	Between $20,000 And $35,000
Highest paying City	Everett, WA	-
Highest paying state	New Jersey	-
Best paying company	GAT Airline Ground Support	-
Best paying industry	Finance	-

Differences between station agent and reservation clerk education

There are a few differences between a station agent and a reservation clerk in terms of educational background:

	Station Agent	Reservation Clerk
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Station agent vs reservation clerk demographics

Here are the differences between station agents' and reservation clerks' demographics:

	Station Agent	Reservation Clerk
Average age	45	45
Gender ratio	Male, 54.2% Female, 45.8%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 9.3% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.9%	Black or African American, 8.0% Unknown, 6.0% Hispanic or Latino, 22.2% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between station agent and reservation clerk duties and responsibilities

Station agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Check in of domestic and international passenger flights according to FAA guidelines, using SABRE computer program.
Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
Secure tag luggage by loading into TSA approve metal cages and seal them before sending the bags to the airport.
Complete all necessary arrangements for accommodating passengers holding reservations, standby passengers, and their luggage.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.

Reservation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Accommodate individual/group/ VIP's booking as per the arrival list and departure.
Schedule all meeting event space and conference room usages for VIP and groups.
Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Station agent vs reservation clerk skills

Common station agent skills

Loaders, 16%
Reservations, 15%
Cushions, 11%
Ground Operations, 8%
Eagle, 7%
Belt Loaders, 6%

Common reservation clerk skills

Reservations, 52%
Customer Service, 5%
Reservation System, 4%
Front Desk, 3%
Sales Techniques, 3%
Data Entry, 3%