Street department dispatcher vs dispatch technician

The differences between street department dispatchers and dispatch technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a street department dispatcher and a dispatch technician. Additionally, a street department dispatcher has an average salary of $50,016, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for a street department dispatcher include GRASS, city streets and mowing. The most important skills for a dispatch technician are customer service, emergency calls, and POS.

Street department dispatcher vs dispatch technician overview

	Street Department Dispatcher	Dispatch Technician
Yearly salary	$50,016	$34,469
Hourly rate	$24.05	$16.57
Growth rate	4%	-4%
Number of jobs	32,707	30,551
Job satisfaction	-	-
Most common degree	High School Diploma, 45%	Associate Degree, 34%
Average age	43	43
Years of experience	2	2

Street department dispatcher vs dispatch technician salary

Street department dispatchers and dispatch technicians have different pay scales, as shown below.

	Street Department Dispatcher	Dispatch Technician
Average salary	$50,016	$34,469
Salary range	Between $27,000 And $91,000	Between $27,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between street department dispatcher and dispatch technician education

There are a few differences between a street department dispatcher and a dispatch technician in terms of educational background:

	Street Department Dispatcher	Dispatch Technician
Most common degree	High School Diploma, 45%	Associate Degree, 34%
Most common major	Criminal Justice	Business
Most common college	-	-

Street department dispatcher vs dispatch technician demographics

Here are the differences between street department dispatchers' and dispatch technicians' demographics:

	Street Department Dispatcher	Dispatch Technician
Average age	43	43
Gender ratio	Male, 73.0% Female, 27.0%	Male, 55.4% Female, 44.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between street department dispatcher and dispatch technician duties and responsibilities

Street department dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Cut grass and clean streets.
Trim public parks of excessive grass.
Quoted prices for LTL (less than truckload) shipments and dispatch pickup for various carriers.
Maintain repair and lubricate equipment such as vehicles, front end loaders, lawn mowers, and backhoes.
Perform preventative patrol in assign hospital and special detail at hospital and private functions.

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Street department dispatcher vs dispatch technician skills

Common street department dispatcher skills

GRASS, 34%
City Streets, 17%
Mowing, 12%
Patch Holes, 11%
Manual Labor, 6%
CDL, 6%

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%

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Office and Administrative Industry
Street Department Dispatcher
Street Department Dispatcher vs Dispatch Technician

Updated January 8, 2025

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