Street department dispatcher vs yardmaster/customer service/crew dispatching

The differences between street department dispatchers and yardmaster/customer service crew dispatchings can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a street department dispatcher and a yardmaster/customer service/crew dispatching. Additionally, a street department dispatcher has an average salary of $50,016, which is higher than the $31,397 average annual salary of a yardmaster/customer service/crew dispatching.

The top three skills for a street department dispatcher include GRASS, city streets and mowing. The most important skills for a yardmaster/customer service/crew dispatching are data entry, customer service, and customer complaints.

Street department dispatcher vs yardmaster/customer service/crew dispatching overview

	Street Department Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Yearly salary	$50,016	$31,397
Hourly rate	$24.05	$15.09
Growth rate	4%	-8%
Number of jobs	32,707	157,794
Job satisfaction	-	-
Most common degree	High School Diploma, 45%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Street department dispatcher vs yardmaster/customer service/crew dispatching salary

Street department dispatchers and yardmaster/customer service crew dispatchings have different pay scales, as shown below.

	Street Department Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Average salary	$50,016	$31,397
Salary range	Between $27,000 And $91,000	Between $25,000 And $38,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between street department dispatcher and yardmaster/customer service/crew dispatching education

There are a few differences between a street department dispatcher and a yardmaster/customer service/crew dispatching in terms of educational background:

	Street Department Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Most common degree	High School Diploma, 45%	High School Diploma, 41%
Most common major	Criminal Justice	Business
Most common college	-	-

Street department dispatcher vs yardmaster/customer service/crew dispatching demographics

Here are the differences between street department dispatchers' and yardmaster/customer service crew dispatchings' demographics:

	Street Department Dispatcher	Yardmaster/Customer Service/Crew Dispatching
Average age	43	43
Gender ratio	Male, 73.0% Female, 27.0%	Male, 28.8% Female, 71.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between street department dispatcher and yardmaster/customer service/crew dispatching duties and responsibilities

Street department dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Cut grass and clean streets.
Trim public parks of excessive grass.
Quoted prices for LTL (less than truckload) shipments and dispatch pickup for various carriers.
Maintain repair and lubricate equipment such as vehicles, front end loaders, lawn mowers, and backhoes.
Perform preventative patrol in assign hospital and special detail at hospital and private functions.

Yardmaster/customer service/crew dispatching example responsibilities.

Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Dispatch technicians to specific jobs, help troubleshoot customer issues, and assist with office duties.
Enter tender and movement numbers in AS400.
Dispatch for Baltimore, Charlotte, Richmond, Roanoke and Raleigh HVAC techs.
Handle multiple install projects of GPS tracking unit installs from close of sale to completion.
Call location to confirm issues and troubleshoot to resolve prior to dispatch of technician if possible.

Street department dispatcher vs yardmaster/customer service/crew dispatching skills

Common street department dispatcher skills

GRASS, 34%
City Streets, 17%
Mowing, 12%
Patch Holes, 11%
Manual Labor, 6%
CDL, 6%

Common yardmaster/customer service/crew dispatching skills

Data Entry, 20%
Customer Service, 8%
Customer Complaints, 7%
Outbound Calls, 6%
Inbound Calls, 6%
Payroll, 5%

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Street Department Dispatcher
Street Department Dispatcher vs Yardmaster/Customer Service/Crew Dispatching

Updated January 8, 2025

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