Systems analyst jobs in Springfield, MA - 625 jobs

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a **Principal Air Vehicle System Test Conductor- Engineering Field Service Representative (FSR)** to join our team of qualified, diverse individuals within our Test and Evaluation (T&E) organization. This position requires 6+ months of training on a Domestic Assignment to **Pax River, MD and Rancho Bernardo, CA.** After training is completed, it is expected that the candidate will be available to deploy to **Japan, Italy, United Arab Emirates, or Guam** for a minimum of **24 months** , based on current business needs. The international location will be selected by Northrop Grumman after training is completed and will be based on timing and available location(s), determined by business needs. Deployment benefits will be communicated once a location is selected. If no immediate international or Guam deployment location is available, the candidate may be relocated to work at one of our core U.S. locations for the immediate future. The FSR will be embedded with a US Navy unit and be the system subject matter expert, providing training on the system hardware and software, as well as supporting the sailors in the unit with system operations, troubleshooting, and routine maintenance. The Navy's intent is for sailors to be the primary operators and maintainers of the system, with the FSR providing training/assistance as needed to keep the system fully mission capable. The FSR will have reach-back/liaison support from Northrop Grumman Responsible Engineering/Development/Test Engineering teams. **Principal Test Conductor responsibilities include:** + Interfacing with NGC and customer Flight Engineers, aircraft maintenance Technicians, US Navy service members, and Subsystem SMEs in order to sustain operations. + Primary interface between maintenance, design and flight test engineering. + Vehicle and Payload Test Controller (VTC/PTC) operations during aircraft start-up/shut down for launch and recovery, conduct static ground tests, and troubleshooting. **Essential Functions:** + Responsible for providing inputs to update Interactive Electronic Technical Manuals (IETMS). + Reviews/provides inputs during engineering development and executes Detailed Test Requirements, Acceptance Test Procedures, and Ground Test Plans. + Installs, operates, troubleshoot, maintains, repairs, and modifies equipment, in accordance with IETMS and/or other engineering directives (TDs/ECRs/TEIs/AMRs/MAFs). + Perform a variety of Organizational / Depot-level maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Develop general knowledge of all aircraft systems, VTC/PTC, Engineering Design and software. Perform field integration, troubleshooting, and repair of air vehicle systems at the customer location including operations on a flightline, or in a hangar. + Ability to interpret and trace electrical and Air Vehicle schematics. Perform essential electrical and RF troubleshooting using equipment such as but not limited to: Multimeter, Network/Spectrum Analyzer, Oscilloscope, Time-Domain Reflectometer (TDR), etc. + Able to perform/support review and analysis of engineering schematics, supplier design data, support of functional test requirements including acceptance, qualification, and system integration on the Air Vehicle. **Basic Qualifications:** + Principal Test Conductor must have 9 years of related professional/military experience OR Bachelor's degree and 5 years of related professional / military experience, OR a Master's degree and 3 years of related professional / military experience + Willingness and ability to successfully complete required training in Pax River, MD and Rancho Bernardo, CA. + Willingness and ability to support an international assignment in Japan, Italy, United Arab Emirates, or Guam for a minimum of 24 months. The location will be selected by the Company and the selection will be based solely on business needs. + Willingness and ability to relocate to a core U.S. location, if necessary, based on business needs. + Ability to pass a new hire physical if determined necessary by Company, based on international location selected. + Must have a DoD Secret clearance that is in-scope or currently enrolled in CE, with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs + Ability to obtain and maintain Special Program Access (PAR) within a reasonable amount of time for business needs + Experience with Aircraft Ground Test Operations + Possess the capability and readiness to travel, effectively supporting customer needs, management reviews, and demonstrating leadership as a technical expert on support trips worldwide. + Must have working knowledge of MS Office (Word, Excel & PowerPoint) and the ability to effectively communicate with various levels of leadership. + Strong interpersonal skills with excellent communications skills, including the ability to brief test results to senior leadership. **Preferred Qualifications:** + Ability to support a new and/or extended assignment at a company selected international or Guam location after the initial 24-month assignment. + Active DoD Top Secret clearance that is in-scope or currently enrolled in CE + Previous Unmanned Air Vehicle system test or maintenance experience is highly desired. MQ-4 Vehicle Test Controller or Triton BETTIE operator experience is preferred. + Aircraft Test or Lab Test experience is highly desired. + Experience with equipment to test and troubleshoot aircraft systems. + Experience with loading data and configuration files to aircraft assemblies Primary Level Salary Range: $91,200.00 - $136,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

We are seeking an IT Business Data Analyst to join our Enterprise Data Warehouse (EDW) team, focusing on data initiatives within our life insurance and annuity product lines. This role requires subject matter expertise in life insurance and annuity products to drive critical data initiatives, including complex data mapping and data quality assurance. This role is pivotal in bridging the gap between actuarial, product, and operations stakeholders, and our IT data engineering teams which ensures our enterprise data platforms accurately capture the details of these financial products. Key Responsibilities Ownership & Initiative: Take ownership of assigned data projects and initiatives, proactively identifying risks, driving solutions, and delivering results with minimal supervision. Data Mapping & Analysis: Lead and execute comprehensive source-to-target data mapping exercises for data ingestion into the Enterprise Data Warehouse, ensuring accuracy and integrity of data fields relating to life and annuity products. Industry Standards: Utilize and enforce ACORD data standards and models during data mapping and requirements gathering phases to ensure interoperability and consistency across systems. Requirements Management: Analyze, document, and communicate detailed business requirements for data initiatives (e.g., data lineage, data quality rules, reporting needs) by collaborating with stakeholders and leveraging domain knowledge Domain Expertise: Apply in-depth knowledge of life insurance and annuity products to ensure data models accurately reflect financial details and regulatory needs. System Collaboration: Work closely with IT developers, and architects to translate business strategies into clear system logic and ensure flawless delivery of solutions. Data Analysis & Reporting: Perform data analysis by writing SQL queries to validate data sets and support the design of reports and data extracts for downstream systems. Project Support: Participate in project planning, provide estimates, and support testing cycles (UAT) to ensure deployed data solutions meet business requirements and quality standards. Process Improvement & Optimization: Assess operational impacts of changes, identify opportunities for process improvement or automation, and design solutions to enhance operational efficiency and customer experience. Testing & Quality Assurance: Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure solutions meet business requirements and quality standards. Required Qualifications Communication: Excellent verbal and written communication skills, with the ability to articulate complex product features and technical details to diverse stakeholders. DBMS Knowledge: Utilize expertise in Database Management Systems (DBMS) to write and execute complex SQL queries for thorough data profiling, validation, testing, and ad-hoc analysis directly within source systems and the data warehouse environment. Personal Attributes: Must be self-motivated, demonstrating accountability and a strong sense of complete ownership over their workstream and deliverables. Experience: A minimum of 5 years of experience as a IT Data Business Analyst, with proven experience in the life insurance and annuity industry. Financial Acumen: Strong understanding of financial terms, investment products, and the specific mechanics of life insurance and annuity policies, claims, and underwriting processes. Analytical Skills: Excellent analytical, critical thinking, and problem-solving skills to evaluate complex business challenges and recommend solutions. Technical Proficiency: Proficiency in industry-standard software and tools, such as Jira, SQL IDE, MS Excel, MS Word, Visio, and business intelligence platforms. Methodologies: Experience working within Agile or Waterfall software development life cycles (SDLC) and project management methodologies. Preferred Qualifications AWS Knowledge: Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS Glue, Lambda and basic cloud architecture principles) is a significant advantage. Compensation Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base salary for this position falls within Nassau's salary band D: $90,000-$100,000 depending upon experience. Visit our Careers page and apply online at ******************** Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $25.6 billion in assets under management, and 361,000 policies and contracts as of September 30, 2025. As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal candidate will have a strong background in IFS Applications and will be responsible for analyzing business processes, gathering requirements, and supporting the implementation and optimization of IFS ERP solutions for our clients. This role requires a deep understanding of enterprise resource planning processes and the ability to bridge the gap between business needs and technical solutions. NOTE: This position requires access to technologies and hardware subject to US national Security based export control requirements. All applicants must be US Citizen (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. NO Company Sponsorship offered. Key Responsibilities: Collaborate with stakeholders to analyze, document, and translate business requirements into functional specifications within IFS ERP. Support the design, configuration, and testing of IFS modules to ensure alignment with business objectives. Conduct business process mapping and gap analysis to identify improvement opportunities. Provide expertise on core ERP processes such as procurement, finance, manufacturing, projects, supply chain, and service management. Assist in system testing, data validation, and user acceptance activities. Develop documentation, including business requirements, test scripts, and training materials. Deliver end-user training and ongoing functional support post-implementation. Collaborate with technical teams to ensure successful data migration, integration, and reporting efforts. Stay informed on IFS product updates and industry best practices to support continuous improvement initiatives. Qualifications and Skills: Experience: 1-3 years of experience as a Business Analyst supporting IFS ERP or similar enterprise systems. Education: Bachelor's degree in Information Systems, Business, Engineering, or a related field. Technical Skills: Working knowledge of IFS Applications across one or more ERP modules. Familiarity with IFS configurations, workflows, and reporting tools. Understanding of SQL, Crystal Reports, or data analysis tools is a plus. Industry Knowledge: Experience in industries such as manufacturing, services, energy, or other enterprise-focused sectors is preferred. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication, documentation, and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Certifications: IFS certifications or Business Analysis credentials (e.g., CBAP, PMI-PBA) are a plus. Why Join Us? Opportunity to work with a dynamic and collaborative team. Exposure to diverse industries and impactful projects. Competitive compensation and professional growth opportunities. If you are passionate about analyzing and optimizing business processes through IFS ERP, we encourage you to apply! Offer contingent upon successful completion of a background check and drug screen.

Core skillsets include semantic technologies (RDF, OWL), knowledge representation, natural language processing, Text Mining, search algorithm development and development in Java/J2EE/Scala. Good understanding and implementation of graph analytics and graph algorithm. Experience with Big Data execution using Hadoop / Horton Works. Experience with text mining using GATE or UIMA. Good Knowledge of indices such as Apache Solr, Lucien and Elastic Search will be plus. Good Knowledge of real time data streaming and offline data streaming. The ability to conduct cost/benefit analysis Business case development Determines if Data Acquisition is needed Analyzes source data Modeling techniques and methods Ability to work in team in diverse/ multiple stakeholder environment Analytical skills Experience and desire to work in a Global delivery environment Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience with Information Technology. At least 3 years of experience as an Analyst involved in text/image processing techniques. Additional Information Job Status: Full Time Eligibility: EAD GC or GC or US Citizen Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

The Senior Business Systems Analyst provides direction, coaching and mentoring to less experienced analysts Typically has a Bachelor degree in Business, MIS or other related field) Typically has a minimum of 5 years' experience in business systems analysis or equivalent role. 7+ years' experience developing and supporting business technology systems. 3+ years' experience in a leadership role on software delivery projects. Qualifications Business Analysts - focus on business side project activities (business requirements development, business test case planning, etc) Billing experience strongly preferred. Under limited supervision, the Senior Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to bring together a diverse stakeholder group, drive consensus and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. Using knowledge of business goals, help translate strategies and initiatives into action plans with required deliverables The Senior Business Systems Analyst is able to independently transition to unfamiliar business and systems domains. This job typically acts as a team lead for analysts on medium to large sized initiatives. Additional Information Thanks & Regards Praveen K. Paila ************ praveenp at mindlance.com

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. RESPONSIBILITIES: * Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on annuities. * Respond to escalated service issues and production problems * Develop, test and maintain Excel spreadsheet calculation tools for TPAs * Review new and audit existing TPA processes and procedures involving product calculations * Identify gaps in the current process and create additional controls as needed * Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions * Analyzes quality data to identify trends, issues, and makes observations to management * Maintains up-to-date knowledge of the product, process, and procedures of in scope functions QUALIFICATIONS * Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required * Demonstrated Excel expertise * Demonstrated strong analytical ability * Excellent communication skills, verbal and written, for delivery to a variety of audiences * Ability to understand and interpret technical written material * High energy level and internal motivation * Adaptable, can seamlessly maintain effort and focus when priorities change * Learning mindset, focus on continuous process improvement * Results-oriented, with ability to execute multiple high-priority items simultaneously * Detail-oriented, with ability to test complex calculations and spot gaps in current processes * Ambition and desire to succeed by delivering quality and effective results "To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time." This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Global Atlantic EEOC Statement Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. The base salary range for this role $53,500-$102,000 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job Description - 4+ years' Experience in Production support, Incident Management -2+ years' experience on .NET, SQL Server -Knowledge of Field Centrix product (Field Service Automation) -Knowledge if ITIL process -Experience in support with multiple and disparate teams -Good Written and Verbal communication -Experience on working for Development / Support projects -Understanding of infrastructure , environment setup Qualifications -Level 2 support for .NET / SQL application -Interact with client for service ticket resolution -Incident management -Adherence to organization defined quality standards -Carry out code migration as per the documentation as per the documented release management processes -Follow all the documented processes -Analytical skills Additional Information ** U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity. Visa: Only US Citizen and GC. ** All your information will be kept confidential according to EEO guidelines.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

At the dawn of the new millennium, a unique information technology company was born: HCL Technologies. As narrated in the video below, HCL Technologies has demonstrated remarkable growth through the recent economic downturn, emerging as one of only eight 21st century listed technology companies in the world to cross $1bn in Net Profit, $6bn in Revenue and $15bn in Market Capitalization. Job Description To operate alongside the IT stakeholders of the clients to understand their business requirements and contribute to the design and implementation of the project Qualifications 1. Experience Communication Management system project Thunderhead 2. Experience in insurance domain projects 3. Experience in Customer Interaction, Analyze Requirement, Prepare the Requirement documents Additional Information Mode of Interview: Phone & Skype Please drop your resumes to ******************************* or reach me at ************ to discuss further.

Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand an power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced Business Systems Analyst (sales and marketing focus) to join our team in Danielson, CT. This role is 100% on site. As a Business Systems Analyst, you will: Actively work with Subject Matter Experts to envision solutions using SPIROL owned software solutions or incorporating solutions not within SPIROL's current IT toolbox. Action project development using internal and external technical resources as needed to accomplish objectives. Support and collaborate with internal programmer analysts on a daily basis. Act as the liaison to department managers and end-users, facilitating end-user testing, and develop/document end-user work training materials. Work outside of software development, supporting other technology implementations such as shop floor production technology unified communications, and collaboration software. The successful candidate should have: Bachelor's Degree in Business Administration or Information Technology, or equivalent work experience in software development, technical implementations or business management. Manufacturing environment experience required (Automotive or Aerospace preferred) 5+ years' experience working with SalesForce. Strong planning and organization skills, and the ability to document work breakdowns, breaking large/complex requirements into logical phases/steps in delivering system functionality. Demonstrated project management experience, with a strong degree of independence in working with stakeholders to define and document requirements, conducting/leading meetings and developing consensus among diverse stakeholders representing disparate product lines across global site locations. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Salary: $70,000 Employment Type: Full-Time Why take a Systems Administrator role? Join a mission-driven organization that prioritizes secure, reliable technology for both on-site and remote staff Take ownership of network, security, and cloud administration in a highly collaborative IT environment Work closely with internal teams and external partners to enhance infrastructure, security posture, and system stability Expand your skills through ongoing professional development and exposure to new technologies Make a meaningful impact on modernization initiatives, user support processes, and long-term IT strategy What will the Systems Administrator do? Configure and maintain Meraki firewalls, including threat prevention, policy updates, and access control Review and manage security configurations, perform firewall rule audits, and enforce compliance Administer security tools and apply timely updates to maintain system integrity Monitor network logs and detect misconfigurations or potential intrusions Maintain switches, network devices, firmware updates, licenses, and lifecycle management Respond to internal help desk requests via phone, email, remote support, or in-person assistance Build and update system and network reports using Microsoft Report Builder and SSRS Document infrastructure, network diagrams, system changes, and administrative procedures Assess new hardware, software, or cloud tools and recommend upgrades or enhancements Assist in system expansions, new equipment installations, and rollout of network-related services Troubleshoot connectivity, performance issues, and infrastructure outages Work with outside vendors on IT installations, repairs, and contracted services Cross-train with IT teammates to strengthen department-wide coverage Participate in ongoing training on emerging technologies and security best practices Provide after-hours support during emergency disruptions What we need in a Systems Administrator: Associate degree in IT or related field preferred; equivalent experience considered 3+ years of hands-on systems or network administration experience Strong understanding of cloud environments, network monitoring, patching, and disaster recovery Experience with firewalls, VPN administration, Zero Trust concepts, and access control policies Familiarity with switches, routing, and general network architecture Comfortable with various operating systems, software platforms, and scripting tools Clear communication skills and ability to support both technical and nontechnical users Strong troubleshooting skills, analytical mindset, and attention to detail Ability to manage multiple priorities and adjust to changing needs Bonus Points: Experience building or supporting API integrations Cisco/Meraki, Security+, Network+, or similar certifications Background in SSRS, reporting tools, or advanced data visualization Experience supporting device repair or hardware diagnostics Benefits & Perks: Competitive salary and structured performance reviews Paid time off and holidays Medical, dental, and vision coverage Opportunities for professional development, certifications, and continuing education Supportive team environment with opportunities to influence IT roadmap #CFSJAN2025 #INJAN2025 #CBJAN2025 #ZRCFSTECH #LI-DS1

**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Business Information Consultant- Health System Reimbursement** is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. **How you will make an impact:** + Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. + Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. + Analyzes and designs solutions to address varied and highly complex business needs. + Collaborates with businesses and technical areas to implement new or enhanced products. + Coordinates with external audits as appropriate. + Acts as the central contact with internal departments and external auditors. + Creates and maintains databases to track business performance. + Analyzes data and summarizes performance using summary statistical procedures. + Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. + Creates and publishes periodic reports, as well as any necessary ad hoc reports. + Makes recommendations based upon data analysis. + Provides analytic consultation to other business areas, leadership or external customers. **Minimum Requirements:** Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. + Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. + Excel, SQL, and SAS experience highly preferred. + Strong knowledge of products as well as our internal business models and data systems highly preferred. + Experience providing leadership in evaluating financial performance of complex organizations highly preferred. + Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. + Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Become a part of our caring community and help us put health first** The Revenue Cycle Systems Analyst is responsible for supporting, monitoring, and optimizing revenue cycle systems utilized by the FSU. This role ensures accurate and timely billing, compliance with regulatory requirements, and efficient workflows for receivable management activities. The Revenue Cycle Systems Analyst acts as a liaison between the FSU and other internal teams, as well as external business partners, to streamline revenue cycle performance and enhance system functionality. **Key Responsibilities** + **System Management & Optimization:** + Support and configure revenue cycle applications utilized for billing and claims management. + Identify and implement process improvements to reduce denials and accelerate reimbursements. + Collaborate with FSU, IT and vendors to troubleshoot and resolve system issues and coordinate upgrades or integrations. + **Data Analysis & Reporting:** + Monitor revenue cycle metrics such as errors, rejections and denial rates. + Utilize dashboards and reports to track and identify billing and collections trends. + Provide actionable insights to leadership for decision-making. + **Compliance & Quality Assurance:** + Ensure systems align with CMS, HIPAA, and payer requirements. + Respond to internal and external audit and data requests. + Support staff with system use and system issues. + **EDI Transaction Management:** + Manage, analyze, and optimize electronic data transactions (837, 835, 270/271, etc.) between the FSU and external vendors. + Collaborate with clearinghouses and payers to resolve transmission, billing and adjudication errors. + Ensure timely submission of claims and receipt of remittance advice. + **Cross-Functional Collaboration:** + Partner with internal and external teams to ensure system functionality supports departmental and company goals. + Work with finance to reconcile payments and resolve discrepancies. + Support and train staff on System functionality, EDI processes and best practices. + **Process Improvement:** + Evaluate current workflows and recommend enhancements to improve efficiency, reduce costs, and ensure accurate and timely billing. + Collaborate with cross-functional teams to implement new procedures and track effectiveness. **Use your skills to make an impact** **Requirements** + 3 or more years of experience in healthcare revenue cycle and EDI, preferably in home health or post-acute care. + Strong knowledge of HIPAA transactions (837, 835, 270/271, etc.), EMR/EHR systems, and clearinghouse platforms. + Analytical skills with proficiency in Microsoft Office applications. + Understanding of healthcare regulations, reimbursement models, and compliance standards. + Excellent problem-solving, communication, and organizational abilities. **Preferred Requirements** + Bachelor's degree in Health Information Management, Computer Science, Business Administration, Healthcare Management, Data Analytics or related field, or equivalent experience. + Experience with revenue cycle automation tools and workflow optimization. + Familiarity with Medicare/Medicaid billing processes specific to home health. + Proficiency in file transfer software. + Project management or process improvement experience. **Additional Information:** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $65,000 - $88,600 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-26-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

· Client is looking for aSystem Analyst who has basic DB knowledge who can run queries by connecting to DB. DB2, SQL server, Oracle · Candidate should be able to understand basics of architecture andable to understand solution components · Agile experience is mandatory · experience with web services/API - understanding on SOAP/REST · Exposure to Architecture Best Regards Krishna Chalasani Recruitment Lead 1231Greenway Drive | Ste 375 | Irving, TX 75038 E-mail: **************************** Office:************ | Cell: ************ LinkedIn NMSDCCertified | Certified Minority Business Enterprise (MBE), SBE | An E-Verifycompany Accordingto Bill S.1618 Title III passed by the 105th US Congress, this message is notconsidered as "Spam" as we have included the contact information. Ifyou wish to be removed from our mailing list, please respond with"remove" in the subject field. We apologize for any inconveniencecaused.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Reinsurance Operations Analyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business. Skills: Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance). Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company. Strong written communication skills required. Ability to communicate in a clear and concise manner. A working knowledge of Group (Life, Health) and Stop Loss products. Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus. Basic skills in accounting and ledger entries Well organized with a strong attention to detail, but also able to see the “bigger picture.” Demonstrated ability to develop, maintain and enhance process documentation. Education and Experience Requirements: Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s). Bachelor's Degree in Finance, Accounting or Business Administration. General Responsibilities: Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month. Preparing monthly results reporting for submission to Finance during the month-end close cycle Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations. Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter. Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties. Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues. Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified. Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions. Other Responsibilities: Participate in the implementation of new reinsurance treaties and treaty amendments as needed. Participate in periodic Reinsurance Administration audits, exams and walkthroughs Assist with special projects as time permits. Support work requests for bug fixes and systems enhancements. Salary Range: $63,100 - $94,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Finance Posting End Date: 20/02/2026

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. FUNCTIONAL: Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions. Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet. Performs the processing and timely payment of real estate taxes, insurances and wire transfers. Assists with clients' problems and complaints, researching records, and resolving matters. Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met. Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements. Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums. Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral. Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department. Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998. Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective. Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy. Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department. Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies. Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues. Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up) Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines. Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client. Assist in the remediation of all exception processing items on a daily basis. Daily and monthly report review to identify, research and resolve potential loan related issues Participation Loan processing, balancing and monitoring for bought and sold participation loans. Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system. Perform required file maintenance within the core processing system with Loan Officer approval. Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products. Process board approved loan charge offs on the Core Processing System. Compile information and prepare month end, quarter end and year end reports for management. Create, process and maintain accurate accounts and tracking reports for Line Commitments. Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation. Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines. Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed. Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience. EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. GENERAL DESCRIPTION OF DUTIES: Maintains internal operational and financial controls and ensures they meet bank standards. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients. May provide guidance and direction to less experienced team members. Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints. Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business. Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Able to prioritize and complete daily work to meet deadlines and goals. Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces Assist with annual Core release testing and implementation Assist with End of Year review quality assurance related tasks Must be able to work flexible hours and/or extended hours. Completes all required online compliance training as assigned in a timely manner. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. Page Break OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives. Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience creating and generating various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. LEADERSHIP PHILOSOPHY: Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success. Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making. Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED: Bachelor's degree or equivalent work experience. EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

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