Team manager jobs in Cranston, RI - 858 jobs

Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.

Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence

Our client, a leading property management firm, is seeking a highly motivated and organized Office Manager to oversee the smooth operation of their Boston corporate office. This pivotal role ensures that administrative functions run seamlessly, supporting the team's efficiency and the company's overall productivity. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to make a meaningful impact, this is your opportunity to join a dynamic organization committed to excellence. Compensation: $45,000 - $60,000 (up to a 10% bonus) Responsibilities: Drive daily office operations by managing supplies, equipment, and facility needs to ensure an organized workspace Communicate proactively with vendors, service providers, and building management to address office requirements Lead efforts to boost office efficiency through process improvements and workflow strategies Maintain cleanliness and organization of communal areas such as kitchens and conference rooms Welcome visitors, employees, and occasionally residents, providing professional hospitality Collaborate with the Corporate Administration Team to coordinate onsite meetings, including setup, catering, and technical support Manage incoming and outgoing mail, including processing USPS, FedEx, and UPS deliveries and scanning mail documents as needed Supervise and operate the company postal machine, handling certified mail and related tasks Monitor and replenish office supplies and food inventory to ensure availability at all times Schedule and organize meeting spaces via the online reservation system, coordinating room bookings and requirements Work with departments and service centers to dispose of outdated documents and waste appropriately Support the Corporate Administration Team with additional administrative duties and special projects Requirements: High school diploma or G.E.D.; associate degree or relevant experience preferred 1-2 years of office support or administrative experience; internships and entry-level roles welcomed Ability to communicate clearly and confidently in both written and verbal formats Excellent interpersonal skills to foster positive relationships with a diverse range of colleagues and vendors Strong attention to detail, adaptability, and multitasking capabilities in a dynamic environment Proficiency in Microsoft Office (Word, Excel, Outlook) Must be comfortable stocking office supplies and handling mail duties regularly Massachusetts Notary Public certification is a significant plus Available to work onsite five days a week in Boston Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations-from startups to Fortune 500 enterprises in 60+ countries-rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI. About the role: Starburst Data is looking for a customer obsessed, highly motivated leader with a desire to provide world class service while growing a team of dedicated and knowledge Support Engineers. Background in distributed systems, Hadoop, cloud technologies, security, DBMSs and navigating a complex Java codebase are beneficial technical skills. As a Support manager, you will manage a team of roughly 10 Customer Support Engineers (CSEs) responsible for providing inbound break/fix and technical how-to support to our customer base. Your responsibilities will include team performance, career development and maintaining the highest standard of customer service. This role reports to the Senior Director of Support. As a Customer Support Manager at Starburst you will: Oversee team of 10-12 Customer Support Engineers Monitor and oversee Support quality and SLA adherence; including coaching, CSAT follow up, and any optimizations required to ensure quality Ongoing individualized career development Ensure successful execution of the support customer journey for customers Collaborate with fellow Sales, Product, and Engineering Managers to ensure a high quality of customer service Must Have Attributes: Self starter: Capable of working with limited guidance given time zone differences Ownership: Willing to take ownership to find solutions to and solve problems Grit: Determined and driven to ensure success Collaborative: Capable of working cross functionally to drive alignment and the right success outcomes Curiosity: Desire to learn new technologies in a complex and challenge technical ecosystem Some of the things we look for: Prior experience working in a technical role Strong management skills with success in career development Highly focused on increasing customer satisfaction and retention Ability to manage multiple initiatives simultaneously in a dynamic, fast paced work environment Ability to successfully navigate an organization cross functionally including through barriers to ensure customer satisfaction and success Experience supporting Enterprise and SaaS applications in a 24x7 support environment Excellent written and verbal communication skills in English SFDC Experience is a plus Ability to Travel: This role will require occasional in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs. Where could this role be based? This role is based in our Boston office and follows a hybrid model, with an expectation of being onsite 1-2 days per week. Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range. Pay Range$143,550-$175,450 USDBuild your career at Starburst All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we're empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry - and the future. Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more. We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically. Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products - combining real social interactions, predictive gameplay, and casino entertainment in one unified experience. Headquartered in Boston with operations in Monterrey, Barcelona, and Atlanta, we're scaling rapidly and building a team passionate about redefining how people play, socialize and connect with each other. As a Customer Support Manager you will leverage your extensive experience leading multi-regional support teams in fast-paced online gaming environments to build and scale a world-class, international customer service function implementing best practices, KPIs, and ensuring 24/7 operational excellence. You bring proven expertise across sportsbook, casino operations, fraud prevention, and high-volume transaction systems, with strong technical knowledge of Zendesk, login flows, bonuses, player accounts, and risk signals. Key Skills & Experience: Zendesk Expertise Advanced knowledge of Zendesk Support, Guide, and Explore. Workflow design, SLA creation, macros, automations, and ticket routing optimization. Experience managing 24/7 queues with high ticket volume and multiple support tiers. Sports & Casino Knowledge Strong understanding of sports betting markets, live betting flows, odds, parlays, void rules and settlement logic. Familiarity with casino operations, including game providers, RTP, jackpots, game incidents, and bonus systems. Team Leadership & Management Managing international customer service teams across multiple time zones. Skilled in hiring, onboarding, and developing agents, supervisors, and QA staff. Experience scaling operations from small teams to large multi-shift structures. Strong focus on team diversification and specialization (e.g., Payments, Casino, Sportsbook, VIP, Risk, and Fraud). Transactions Team & Payments Knowledge Hands-on experience with payment flows including deposits, withdrawals, manual reviews, and reconciliation issues. Expertise navigating gateway behavior, decline reasons, KYC flows, and chargeback risk. Technical Operations (Logins, Accounts, Bonuses) Understanding of authentication systems, password resets, 2FA, session errors, and account security. Bonus troubleshooting: free bets, casino bonuses, wagering requirements, stuck balances, and promo discrepancies. Fraud & Risk Understanding Strong knowledge of fraud indicators, multi-accounting, device fingerprinting, velocity checks, and suspicious patterns. Ability to collaborate with Risk & Fraud teams to escalate suspicious activity. Ensuring compliance with internal controls and responsible gaming policies. KPI Management & Reporting Creation and monitoring of key performance indicators: First Response Time Resolution Time CSAT QA scoring Shift performance Agent productivity Data-driven decision making to improve operational efficiency. 24/7 Operations & Shift Management Experience structuring and managing global shifts, handovers, and escalations. Coordination of coverage for holidays, peak traffic (sport finals, events), an emergency rotations. International Operations Management Managing multicultural teams across LATAM, US, and EU time zones. Aligning processes, documentation, and SOPs across regions. Ensuring consistent quality and compliance across global operations. Professional Strengths Excellent communication and leadership abilities. Strong problem-solving skills under pressure. High attention to detail, organized, and comfortable with complex systems. Adaptability to fast-changing environments typical in sports and online casino businesses. This position is onsite at our Boston, MA HQ a short walk from South Station.

The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including: Access to support line 24/7, 365 days a year. Immediate support services for any individual affected by community violence. Support for individuals and families during community events. Events include vigils, memorials, and funeral services. Referral to on-going behavioral health services for individuals and families. Trauma education and support at community meetings. Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups. CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below. DUTIES The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line. Provide and enhance immediate and ongoing safety and provide physical and emotional comfort. Calm and orient emotionally overwhelmed or distraught individuals. Help survivors identify immediate needs and concerns and gather additional information as appropriate. Offer practical assistance and information. Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources. Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery. Provide information that may help survivors cope effectively with the psychological impact of disasters. Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping. Understand and can apply trauma-informed practice and treatment. Complete all documentation in a timely manner according to specifications. Complete all required training for all Community Based Services employees upon employment and annually thereafter. Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems. Attending relevant meetings and training courses as scheduled.

A member of the Leadership Team, the Principal fulfills a key management role at Trinity. This individual will work as an engagement leader on client projects, a strategic leader on talent/staff management, and an intellectual leader for further expanding the firm's capabilities. More specifically, s/he will be responsible for marketing and branding the team's expertise to create client/project collaboration opportunities. Through developing strong relationships with new and existing clients, s/he will be responsible for exceeding pre-established revenue objectives. The Principal will also fulfill a highly strategic role in support of the firm's success by: identifying innovative initiatives and implementing those; contributing as a strategic business partner to senior management; and developing short and long term goals and spearheading the implementation of related activities. The Principal will have demonstrated expertise and comfort in customer engagement and will play a key leadership role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity has an industry leading data platform and tools that can accelerate clients' ability to action data by predicting and orchestrating the "next best action/engagement" for both the field and digital channel(s). Combining industry leading data, benchmarking, insights, methods and approaches with orchestration positions Trinity to effectively consult and guide our clients to improved impact using omnichannel strategies. With the support of assigned management and staff, s/he will lead and ensure superb delivery on client proposals and projects. The Principal will create business opportunities in close collaboration with other members of the Leadership Team. Essential Functions Client Development * Liaise with leadership and project team to ensure project outputs include strategically sound and actionable recommendations and answers to customer engagement client business questions, both high level and nuanced based on project type * Serve as the leadership level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries. * Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities. * Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients. * Meet revenue goals individually and through managing project team revenues. * Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth. * Be viewed by the client as Trinity's expert resource, and demonstrate external thought-partner relationship development capability with multiple clients. Company Management / Leadership * Provide thought leadership in CE strategy in both client- and non-client-related activities (e.g., external conferences). * Support senior management as an innovative thought-leader with self-initiative and commitment to the firm's success. * Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control. * Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally. * Lead internal and external initiatives that further the firm's status and capabilities. Staff Development / Mentorship * Be accountable for overall progression of team members, with particular focus on development of Trinity leadership presence within Customer Engagement internally and externally * Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression. * Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success. * Be a mentor and guide staff and supervisors on professional growth. Project Management * Develop and / or evaluate new business opportunities through the identification of follow-on work and new opportunities to foster the extension of current CE footprint within commercial and medical omnichannel and operations functions. * Field RFPs and develop first-pass proposals, primarily on CE and omnichannel opportunities; and as part of broader Trinity commercialization responses * Mobilize CE's capabilities to extend to current clients and their relevant counterparts within related functional groups (marketing, market planning, sales, operations, medical, medical affairs, analytics, insights and forecasting). * Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables. * Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation. * Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work.

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives. Key Responsibilities: Client Service Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts Coordinate and participate in client meetings and deliverables Serve as a key point of contact for external clients with regard to daily servicing inquiries Identify ways to improve productivity and efficiency to enhance client experience Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels Participate in intra/inter-departmental projects and initiatives Recognize opportunities to achieve greater internal operational effectiveness Assist in the coordination of new business, product implementations and conversions Oversee daily ETF operational workflows to facilitate ETF client reporting Leadership and People Management Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports Develop key internal relationships to proactively aid in the resolution of client issues Technology/ Products In-depth knowledge of ETFs strongly preferred Provide insight for potential workflow and application enhancements Remain knowledgeable of changing industry initiatives and the regulatory environment Exhibit a sound understanding of BBH products and services Provide training to direct reports for the skills necessary to perform relevant job functions Provide clients with support and insight on new technology, automation tools and products that are made available by BBH Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables Risk & Control Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments Ensure adherence to all established procedures, controls, and best practices Maintain oversight of internal exception reporting and escalate issues that may impact client servicing Education, Skill and Knowledge BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience Minimum of 3 to 5 years of financial services experience Experience in fund accounting and ETF operations Prior experience working in a client servicing focused work environment Ability to prioritize and quickly resolve client needs Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment Ability to communicate effectively with both verbal and written skills Technical proficiency in internal and/or web-based systems a plus Strong analytical ability Ability to work in a collaborative environment that requires collaboration with multiple teams In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets Comprehensive working knowledge of Microsoft Office Products What We Offer A collaborative environment that enables you to step outside your role to add value wherever you can Direct access to clients, information and experts across all business areas around the world Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm A culture of inclusion that values each employee's unique perspective High-quality benefits program emphasizing good health, financial security, and peace of mind Rewarding work with the flexibility to enjoy personal and family experiences at every career stage Volunteer opportunities to give back to your community and help transform the lives of others Other This role generally operates on a 10am-7:30pm schedule (EST) to align with business needs. Hybrid model; 3x in-office per week. The team's dedicated in-office days are Wednesdays & Thursdays, with the third day flexible. Salary Range $80,000 - $120,000 base salary + bonus BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

This candidate will successfully lead and develop a team of Subrogation Claim professionals pursuing loss payment recoveries. Key Responsibilities Identify, select, and provide training to develop an effective, high performing team Effectively set expectations and manage the performance of the team through continuous feedback, monthly 1:1, and team meetings. Ensure exceptional customer service and high-quality work is delivered from direct reports. Monitor operations, metrics and data reports and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further evaluation, negotiations and/or contact with legal channels. Complete timely Quality File Reviews and train individual staff based upon results. Extend settlement loss authority up to $70,000.00 and expense authority up to $35,000.00 as warranted. Provide the necessary guidance and training on preparing well-written arbitration filings and responses. Develop comprehensive individual development plans and facilitate professional growth for all team members. Conduct performance reviews; recommend salary increases, adjustments, and promotions Compile and analyze data and create reports to provide information to management. Assist in establishing Subrogation Office objectives supportive of the Claim Department business objectives. Collaborate with Claim Managers and Team Managers from across the enterprise in the development and implementation of key processes, procedures and structure to optimize resources and achieve business goals Acknowledge success of team members and business units and builds a culture of engagement and teamwork. Administer all policies and procedures contained in the Arbella Employee Handbook; communicate with staff, interpret as necessary, and ensure compliance. Control expenses to meet the Claim Office budget and keep expenditures to a minimum. Keep the Manager informed verbally and in writing of activities and problems within assigned areas of responsibility; refer matters beyond limits of authority and expertise to the Manager for direction. Requirements Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Team Manager level competencies Attract, develop and retain top talent including leveraging individual development efforts and succession planning Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions Effectively manage within established budget Create and lead a high-performing, engaging team Some experience in Claim and Subro preferred but not required Excellent communication, customer service and collaboration skills Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,700 - $88,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Hanover/Plymouth/Sandwich Job Summary Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency. Does this position require Patient Care? No * Supervise and guide a team of administrative support staff, providing direction, coaching, and support. * Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files. * Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality. * Identify opportunities for automation, standardization, or streamlining of administrative tasks. * Serve as a liaison between the administrative support team and other departments or stakeholders. * Provide training, orientation, and professional development opportunities to administrative support staff. Qualifications Education Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Experience 3-5 years required and Medical Office/Hospital/Managed Care Experience 2-3 years required and Supervisory Experience 1-2 years preferred Knowledge, Skills and Abilities * Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity. * Knowledge of administrative processes, procedures, and best practices. * Strong organizational and time management skills. * Excellent communication and interpersonal abilities. * Problem-solving and decision-making skills. * Attention to detail and ability to handle multiple priorities. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 311 Service Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Sign-On Bonus $5,000! Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today. Duties/Responsibilities Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc. Understands office KPI metrics and strives to reach goals in place. Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding). Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles. Delegate roles and responsibilities to each team member. Ensures a patient-centric, collaborative culture within the office. Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements. Collaborates with Regional Leader. Required Skills/Abilities Working knowledge of practice management software. Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff. Exhibit outstanding customer service. Education and Experience Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred. Experience in leadership positions, managing and training new and existing employees. Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills. Benefits for Part-Time Employees* PTO, paid holidays, office closure days Dental allowance Uniform allowance, as needed 401(k) Eligibility And Many More! *Benefits subject to change and eligibility Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. #sdmlo

We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to

The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We're not just looking for someone to handle the day-to-day - we're looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care. Experience as a Dental Office Manager is required. Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: Run daily reports and perform close of day duties Supervise clinical staff and manage the overall clinic schedule Oversee future treatments and collections of past due accounts Respond to patient, staff and doctor inquiries efficiently Ensure quality dental care and resolve patient issues according to policies and regulations Track new patient calls and referral sources. Assist with practice-building and public relations efforts Recruit, train, and manage office staff to meet operational needs Create staff schedules and ensure performance standards are met Monitor the office budget and oversee supply purchases and operational expenses Handle administrative tasks, including deposits, revenue posting, and payroll. Oversee marketing and promotion campaigns Coordinate with clinical staff on scheduled and unscheduled treatments Write reports and analyze management data Manage insurance claims and patient billing, including follow-ups on overdue accounts Prepare reports on outstanding accounts receivable If you're a natural leader who leads by example - balancing compassion with accountability - and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today! Full-Time Benefits: Health Insurance enrollment on your first day Vacation Time Paid Holidays Paid Sick time Dental and Orthodontic Discounts 401K Retirement Plan Skills: General Practice Benefits: Medical Dental Vision 401k PTO Compensation: $56,000-$67,000/hour

Join the VitalCore Team in Massachusetts! We're people who are fueled by passion, not by profit. VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Full-Time Treatment Team Leader at the Massachusetts Treatment Center in Bridgewater, MA Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package? At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff. TREATMENT TEAM LEADER (LICSW, LMHC) BENEFITS PACKAGE: Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas DayMedicalDentalVision InsuranceHealth Savings AccountLife InsuranceShort Term/Long Term DisabilityIdentity Theft ProtectionPet InsuranceEmployee Assistance Program and Discount Center 401K & Plan MatchingPTOAnnual Incentive BonusTREATMENT TEAM LEADER (LICSW, LMHC) Treatment Team Leaders provide essential services to an underserved population. Specifically, Treatment Team Leaders are responsible for overseeing a unit within a therapeutic milieu focused on providing intensive treatment services to individuals who have been convicted of a sexual offense. They are responsible for the creation, implementation, and monitoring of individualized treatment plans aimed at decreasing risk of re-offense upon release. Treatment Team Leaders provide training and ongoing supervision to clinical therapists who facilitate treatment within the Treatment Team Leader's assigned unit. In addition, Treatment Team Leaders facilitate treatment for individuals who have engaged in sexual offense conduct. These staff members also assist in the evaluation of participants for program progression and graduation. Treatment Team Leaders are essential to the treatment program's ultimate goal of ending sexual violence, or "No More Victims." An ideal candidate holds a master's degree in a human service-related field (e.g., social work, psychology, mental health counseling). Candidates must be independently licensed (e.g., LICSW, LMHC). Ideal candidates are conscientious, organized, intellectually curious, excellent team players, maintain strong boundaries, adept at clinical case conceptualization, and possess excellent clinical writing skills. Candidates who thrive in a fast-paced environment with challenging clinical cases are especially well-suited for this position. Although this position requires independent licensure, Unit Directors attend clinical supervision; candidates should be open to the clinical supervision process, as well as receptive and willing to implement feedback. Prior experience working in the field of sexual abuse treatment and prevention is not required; all necessary training is provided following official hire. The following is a brief outline of core tasks completed by Treatment Team Leaders: - Oversee an assigned unit within a therapeutic milieu focused on the treatment of individuals who have engaged in sexual offense conduct- Create, implement, and monitor individualized treatment plans- Training and clinical supervision of clinical therapists- Facilitate and co-facilitate therapeutic groups and psychoeducational courses- Completion of clinical documentation following contacts - Participation in interdisciplinary treatment team meetings- Other clinical duties as assigned VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. #INDMA Compensation details: 104000-114000 Yearly Salary PI76b07989f4fb-29***********4

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives. Key Responsibilities: Client Service * Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts * Coordinate and participate in client meetings and deliverables * Serve as a key point of contact for external clients with regard to daily servicing inquiries * Identify ways to improve productivity and efficiency to enhance client experience * Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved * Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels * Participate in intra/inter-departmental projects and initiatives * Recognize opportunities to achieve greater internal operational effectiveness * Assist in the coordination of new business, product implementations and conversions * Oversee daily ETF operational workflows to facilitate ETF client reporting Leadership and People Management * Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks * Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports * Develop key internal relationships to proactively aid in the resolution of client issues Technology/ Products * In-depth knowledge of ETFs strongly preferred * Provide insight for potential workflow and application enhancements * Remain knowledgeable of changing industry initiatives and the regulatory environment * Exhibit a sound understanding of BBH products and services * Provide training to direct reports for the skills necessary to perform relevant job functions * Provide clients with support and insight on new technology, automation tools and products that are made available by BBH * Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables Risk & Control * Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships * Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments * Ensure adherence to all established procedures, controls, and best practices * Maintain oversight of internal exception reporting and escalate issues that may impact client servicing Education, Skill and Knowledge * BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience * Minimum of 3 to 5 years of financial services experience * Experience in fund accounting and ETF operations * Prior experience working in a client servicing focused work environment * Ability to prioritize and quickly resolve client needs * Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment * Ability to communicate effectively with both verbal and written skills * Technical proficiency in internal and/or web-based systems a plus * Strong analytical ability * Ability to work in a collaborative environment that requires collaboration with multiple teams * In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes * Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets * Comprehensive working knowledge of Microsoft Office Products What We Offer * A collaborative environment that enables you to step outside your role to add value wherever you can * Direct access to clients, information and experts across all business areas around the world * Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm * A culture of inclusion that values each employee's unique perspective * High-quality benefits program emphasizing good health, financial security, and peace of mind * Rewarding work with the flexibility to enjoy personal and family experiences at every career stage * Volunteer opportunities to give back to your community and help transform the lives of others Salary Range $80,000 - $120,000 base salary + bonus BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Job Description The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.