Tech support analyst
Technical assistant job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
Strong knowledge of the following is preferred:
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Technical Support Analyst
Technical assistant job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
.Strong knowledge of the following is preferred
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Sr. Technical Support - Site Lead/Executive Support
Technical assistant job in Hartford, CT
Role: Sr. Technical Support - Site Lead/Executive Support
Key Skills: Executive Support, White Glove, Windows OS, ITAM,
Experience: 09+ years
Mode of Hire: Full Time
Job Description
This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.
This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments.
Key Responsibilities
Serve as the primary technical lead for on-site end user services, ensuring consistent, high-quality support across all service areas.
Deliver and coordinate 24/7 white-glove support for executives, resolving issues with discretion, speed, and precision.
Provide Level 1 and 2+ deskside and remote troubleshooting support for Windows-based environments, including desktops, laptops, mobile devices, and AV/conferencing systems.
Act as the escalation point for complex or sensitive support issues involving executive stakeholders.
Provide hands-on technical oversight of vendor-managed site teams, ensuring adherence to service standards and rapid issue resolution.
Partner with managers to align support operations with business needs and reinforce a service-first culture.
Build and maintain strong relationships with business stakeholders, acting as a trusted advisor for executive technology needs.
Promote a culture of service excellence, accountability, and continuous improvement across the site.
Maintain and update tickets in alignment with SLA and KPI targets.
Manage IT asset lifecycle including procurement, inventory, and disposal.
Oversee incident response and root cause analysis for executive-impacting issues, ensuring timely resolution and communication.
Coordinate change, release, and problem management processes, ensuring minimal disruption to executive operations.
Ensure compliance with IT policies, documentation standards, and security protocols across all site support activities.
Required Qualifications
Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
Strong technical oversight and vendor coordination capabilities.
Exceptional communication, problem-solving, and stakeholder engagement skills.
Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
Ability to operate independently and make decisions in dynamic, fast-paced environments.
Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
Experience with IT Asset Management (ITAM) tools and practices.
Bachelor's degree or 5-8 years of relevant IT experience.
Preferred Skills & Certifications
Industry certifications (e.g., Microsoft, ITIL, CompTIA).
Familiarity with performance management, capacity planning, and business relationship management
Radiologic Technologist Intern
Technical assistant job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Perform diagnostic studies on patients and providing maximum amount of clinical information with minimal radiation exposure to patients.
Does this position require Patient Care?
Yes
Essential Functions
-Prepares and positions patients for diagnostic exams of various parts of the body which includes setting up equipment and patient in relation to each other to provide best demonstration of body part under study.
-Enters instructions into computers, monitors and evaluates images for accuracy and completeness of order.
-Makes necessary adjustments when judged to be necessary.
-Evaluates radiographs for image quality and completeness.
-Responds to patient's physical and psychological needs.
-Explains all procedures in a clear and concise manner without causing unnecessary anxiety.
-Uses Proper Hand Hygiene before and after patient contact.
-Observes patient's condition and reports any change to nurse or physician.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Radiologic Technologist [Temporary - Massachusetts] - Massachusetts Department of Public Health-Radiation Control Program preferred
Experience
At least one year of clinical experience as a radiologic technologist 0-1 year required
Knowledge, Skills and Abilities
- Ability to regularly required to sit.
- Ability to use hands to handle or feel; and to talk or hear.
- Ability to stand and walk for extensive periods.
- Ability to regularly lift and/or move up to 50 pounds.
- Ability to push and pull wheelchairs and stretchers, assisting patients with disabilities.
- Specific vision abilities required by this job include close vision.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$25.10 - $35.92/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplySummer 2026 Internship - VA Tech
Technical assistant job in Wallingford, CT
We are hiring Internship positions across the US in the following fields:
Quality
Design
Manufacturing
RF Engineering
Program Management
Accounting
Finance
Marketing
Customer Service
and other areas
QAD / Technical Specialist
Technical assistant job in Hartford, CT
Full-time Description
Performance Systems Development (PSD) is seeking a QAD/Technical Specialist to conduct quality assurance on RESNET energy-efficiency ratings for residential buildings throughout the Northeast region.
As a(n) QAD/Technical Specialist, you will:
· Conduct quality assurance reviews of energy models, rating files, and supporting documentation for residential buildings.
· Perform field inspections to verify compliance with RESNET and related program requirements.
· Collaborate with HERS Raters, RFIs, and Modelers to resolve discrepancies and provide technical guidance.
· Prepare detailed QA reports and maintain required documentation for RESNET, EPA, and DOE programs.
· Support development of QA policies and procedures while staying current with industry standards and participating in training events.
This position reports to the Sr. Manager of Energy Codes/Provider Services and plays a key role in helping PSD achieve its program goals, meet contract deliverables, and support client and regulatory requirements.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
· Certified RESNET Quality Assurance Designee (QAD)* Or HERS rater with 5-10 years of proven experience.
· Proven experience in conducting quality assurance activities in the residential construction sector.
· Familiarity with residential single-family and multifamily energy efficiency programs.
· Expertise in ENERGY STAR and ZERH programs.
· Strong knowledge of energy modeling software and rating protocols. Ekotrope or REM/Rate, familiarity with both is preferred but not required.
· Excellent communication and interpersonal skills to collaborate effectively with internal and external clients.
· Ability to work independently in a remote setting while maintaining productivity and meeting deadlines.
· Willingness to travel approximately 40% within the northeast region.
Additional Details
Physical Demands: Frequent computer use requires periods of sitting and close audio-visual concentration, along with field-related activities such as driving to multiple locations, moving ladders, carrying and setting up equipment, standing for extended periods, and crawling in attics and crawlspaces.
Work Environment: Office work performed in a collaborative environment with a high degree of independence.
Travel Requirements: Willingness to travel approximately 40% within the northeast region.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Salary Description $66,000-$75,000/year
Imaging Technical Assistant
Technical assistant job in Enfield, CT
Job DescriptionDescription:
Now Hiring - Imaging Technical Assistant
Status: Full-time
Schedule: Monday, Tuesday, Wednesday, Thursday 12:30pm-9pm and Friday 11:00am-7:30pm
Radiology Associates of Hartford is Central Connecticut's premier radiology group. Building trust with patients and physicians for nearly 50 years, our practice has expanded to five outpatient imaging centers spanning 50 miles from Enfield to Rocky Hill. As the most comprehensive imaging service provider in Central Connecticut, we offer unparalleled growth opportunities with a nationally accredited team of experts in radiology.
Job Summary:
Imaging Technical Assistant (ITA) greets patients and escorts the patient through procedures to prevent entry into unauthorized or restricted areas of facility to protect the patient.
Explain proper preparation to patient prior to procedure and verify appropriate patient RX or verbal order (VO) pertinent to examinations ordered.
Verify patient demographics in accordance with RAH HIPAA/PHI policy using two identifiers to confirm patient name, address, DOB, phone numbers, and referring physicians' first and last name and physicians' address.
Ensure patient's history is completed with accurate information per history sheet for exam scheduled.
Operate and understand all computer systems.
Provide personal, patient, patient family, visitors and assisting staff protection in accordance with MRI equipment safety standards and policies, procedures, protocols.
Prepare IV solution sets and contrast agents for administration and assist technologists, radiologists, physicians during administration.
Prepare and position patient for imaging procedures, ensure patient modesty, confidentiality, and privacy.
Have an understanding and ability to navigate through the RAH Informer, accessing technical protocols, commonly used forms, required annual training and radiologists' schedules.
Assist with laundry of patient gowns, sheets, and other linens
And much more!
Requirements:
Prior medical assisting or other patient focused experience is preferred, but we will train the right individual who is self-motivated, customer service-oriented, desires a career in radiologic healthcare, is personable and is interested in making our patients feel comfortable while undergoing a variety of imaging services.
Required - Medical knowledge/experience
Required - CPR Basic Life Support (BLS) certification
Preferred - Medical training program that included medical and anatomy terminology
Preferred - Medical assistant certificate
Required - High School Diploma or GED
Radiology Associates of Hartford is an Equal Opportunity Employer.
Senior Fellow - Economic Security and Technology (EST) Front Office
Technical assistant job in Washington, MA
The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of some 250 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe.
CSIS's Economic Security and Technology Department (EST) is a center of excellence for strategic insights and policy solutions for the United States and its partners to promote economic dynamism and sustain technological advantages essential to their growth, security, and global influence. The Department focuses on areas shaping global technology and commercial competition and their role in national security-economic policies related to trade, investment, intellectual property, and innovation; advanced and strategic technologies such as Artificial Intelligence (AI), semiconductors, digital, quantum, and cybersecurity; energy security and climate, as well as economic relations with China and with partners. It has launched a number of integrative products such as its signature Tech Edge Report, country economic security studies, and the Back and Forth series.
Position Overview
The Senior Fellow will serve as the senior analyst within the EST front office, working directly with the President of the Economic Security and Technology Department on high-priority research initiatives that further EST and enterprise-wide impact goals.
Key Responsibilities
The Senior Fellow will work directly on the President EST's research priorities including- (1) patriotic capital and national interest investing, (2) domestic US economic and technology competitiveness including the Tech Edge series, and (3) international economic security issues including allied economic cooperation and dollar diplomacy.
The Senior Fellow will help with research design, authoring and co-authoring policy analyses and research reports for internal and external publications, conducting independent research projects that shape key policy debates, and developing and delivering research briefings and presentations to government officials, private sector leaders, and other key stakeholders, and coordinating and mentoring Associate Fellows, Research Assistants, and interns on the front office team.
Where needed, and working with researchers across the department, the Senior Fellow will help ensure delivery and quality of EST's suite of integrative products such as the Tech Edge Report and country studies. These include advising teams on data and research methods.
The Senior Fellow will also be expected to help the FO achieve its fund-raising goals including by preparing proposals for project funding, writing grant reports, and contributing to departmental strategic planning and internal operations.
Qualifications
The successful candidate will have a doctorate or equivalent, and extensive experience including in the Washington think-tank and research community.
They will demonstrate excellent research and writing skills with proven experience writing for policy audiences and external publications. Strong candidates will be able to identify emerging issues of policy relevance, pursue self-directed research and writing, and engage effectively with diverse stakeholders across government, industry, and allied nations. They should have substantive knowledge in areas such as macro-fiscal policy, productivity policies, technology (including on AI), and international economic relations. The candidate must be a collaborative team player willing to work closely with researchers across EST and the broader organization on research projects, events, and program activities, while also taking on coordination and organizational tasks when necessary.
The salary band for this position is $100,000 to $200,000, commensurate with experience. This position also offers bonus potential based on individual and organization performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential functions may include, but are not limited to the following:
The Senior Fellow will write in-depth policy papers and publications related to the topics specified above. They will conduct research in their areas of expertise for independent and collaborative projects.
Research
* Facilitate the activities of research projects and policy analysis related to economic security and strategic capital by providing thorough and timely communication and operational support within and between research staff and management regarding project status and funding. This includes long-form research reports and occasional articles for the CSIS website and external media outlets.
* Synthesize large amounts of information, perform quantitative and qualitative analysis, and report results to diverse audiences.
* Contribute to the intellectual vitality of the EST by serving as a recognized expert in the field.
Outreach
* Serve as an influential voice on strategic capital, promoting the EST's expert analysis with a diverse set of stakeholders, thought leaders, government executives, policymakers, journalists, and the general public.
* Represent CSIS as an expert at conferences, workshops, and other public speaking engagements, and donor and prospective donor engagements.
* Conceive and lead events, such as working groups, panels, roundtables to advance the program's research and analysis.
Institutional Responsibilities
* Identify potential grant projects, research potential funders, and assist EST President in developing robust research proposals in line with the EST's priorities and research agenda.
* Cultivate and grow an excellent professional network and liaise productively with other organizations.
* Contribute to the thought leadership and strategic direction of the program
* Work with and mentor research assistants and analysts, to produce research and to facilitate their professional development.
KNOWLEDGE, EDUCATION, AND EXPERIENCE:
* Master's degree in economics or a related field and 6+ years of experience in research and/or analysis. Doctorate degree preferred.
* Strong grasp of geopolitical and market movements that underpin modern economic security strategies.
* Experience in executing a research agenda and publishing in national and international media and in academic journals.
* Experience working in industry, government, corporate strategy, or comparable sector
* Ability to operate under pressure and in a fast-paced environment;
* A track record of building and maintaining relationships with contacts related to our policy work, including people in the U.S. and foreign governments;
* Strong organizational skills and attention to detail;
* Self-starter with proven project management experience and ability to work on projects simultaneously.
* Excellent verbal, written, and communication skills, with an ability to effectively present information and respond to questions from stakeholders and governmental entities.
* Candidate should possess sound judgment, entrepreneurial attitude, and creative outlook.
PHYSICAL REQUIREMENTS AND WORK CONDITIONS:
The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The noise level in the work environment is usually moderate.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Equal Opportunity Employer.
HOW TO APPLY:
Interested applicants should submit:
* A 1-2 page cover letter followed by a 1-2 page resume in a single PDF document. Please title the document "[Your name] cover letter and resume".
* A writing sample (up to 5 pages; may be an excerpt from a longer piece) on an economic security-related topic. Please title the document "[Your name] writing sample"
Applications should be submitted via careers.csis.org. Please do not submit additional materials (references, transcripts) etc. These will be requested if needed during the interview process.
To submit an application for this position, click the "Apply" button below, and you will be redirected to our secure recruitment portal.
For more information about the CSIS Economic Security and Technology Department, please visit: ******************************************************
Technical Design Assistant
Technical assistant job in Torrington, CT
Job Details Experienced Commercial Sewing, Inc. - Torrington, CT
Join Our Crew! - Technical Design Assistant (Boating & Powersports)
Do you have a passion for precision and a love for the boating and powersports world? We're on the lookout for a Technical Design Assistant who can help turn innovative designs into high-performance products for life on the water and the open road.
In this role, you'll help bridge the gap between technical design and production - making sure every stitch, seam, and specification is production-ready and meets the rugged demands of the boating and powersports industries.
What You'll Be Doing:
🌊 Enter bills of materials and operations into our Vantage system, documenting every detail that makes our products stand up to the elements
🛥️ Maintain and update system data with precision - your accuracy helps power great rides and smooth sails
⚙️ Interpret engineering changes and release them into production seamlessly
🧵 Create and review minis in the Gerber system, marking up problem areas before they hit the production floor
🤝 Collaborate with production teams to answer questions, solve challenges, and ensure flawless execution
⏱ Conduct time studies and lead the development of our Research Coordinator
What You'll Bring Aboard:
✅ High school diploma or equivalent
✅ Strong computer and math skills
✅ Ability to read blueprints and understand pattern-making fundamentals
✅ Knowledge of sewing practices, terminology, and an eye for detail
✅ Clear communication skills and the ability to manage multiple tasks with accuracy and efficiency
Why You'll Love Working with Us:
⚓ Be part of a company that crafts top-tier products for boating and powersports enthusiasts
📈 Grow your career with opportunities for professional development and leadership
🛠 Work hands-on with advanced tools and technology
⏰ Overtime opportunities to meet exciting seasonal demands
Ready to help us create products built for adventure?
Apply today and be part of a team where innovation meets the thrill of the outdoors!
Tier 3 Technical Support Specialist
Technical assistant job in Hartford, CT
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
First-Level Help Desk and Technical Support Specialist
Technical assistant job in Springfield, MA
PAYCE Technology is develops hardware and software solutions for the parking industry. Our clients include hospitals, restaurants, hotels, casinos, banquet facilities, ski resorts, and many other private venues. We are a family-run business, are experiencing fast-paced growth, and take pride in providing superior customer service and the quality of our employees. To keep pace with our expanding offerings, we are adding to our programming/systems development staff. This is a great opportunity for someone with 1-2 years of professional experience and is looking for a position that offers growth potential, creativity, and the opportunity to make a significant impact on our products.
Role Overview
We are seeking a new team member to serve as our First-Level Help Desk and Technical Support Specialist. This role acts as the primary point of contact for initial technical support and plays a hands-on role in kiosk preparation, client interaction, software installation, and early-stage testing. Position will involve office work and travel to operational sites.
Key Responsibilities
First-Level Help Desk Support
Serve as the initial point of contact for client and internal support requests
Perform first-level troubleshooting, issue triage, and resolution
Escalate issues appropriately with clear documentation and diagnostics
Kiosk & Hardware Operations
Build, configure, and prepare kiosks and related hardware
Order, track, and manage hardware parts and replacements
Assist with staging and deployment activities
Software Installation & Maintenance
Install, upgrade, and configure operating systems and applications
Support software rollout and version upgrades
Participate in “alpha” testing of new releases prior to production deployment
Client & Site Interaction
Communicate directly with clients regarding issues, status, and resolution
Assist with troubleshooting client/location network connectivity
Provide on-site or remote support as needed
Training & Documentation
Assist with client and internal training sessions
Create and maintain basic technical and support documentation
Required Qualifications
1+ years of experience in technical support, help desk, or IT support (or equivalent hands-on experience)
Working knowledge of Windows operating systems
Basic understanding of networking fundamentals (IP addressing, connectivity troubleshooting)
Ability to assemble, configure, and troubleshoot basic hardware
Strong communication skills and customer-service orientation
Ability to follow structured procedures and document work clearly
Comfortable working independently and as part of a team
Preferred Qualifications
Experience supporting kiosks, embedded systems, or specialized hardware
Familiarity with client or site-based networks (switches, VLANs, basic firewall concepts)
Experience installing and upgrading software in production environments
Experience with ticketing and issue-tracking systems (e.g., Jira, Zendesk, ServiceNow)
Exposure to QA, release validation, or pre-production (“alpha”) testing
Basic scripting or automation experience (PowerShell, Bash)
Experience assisting with training or creating technical documentation
Salary Range: $48,000 - $65,000 annually (DOE)
Lower band ($48k-$54k): Entry-level candidates with limited professional experience but strong aptitude
Mid band ($55k-$60k): 1-3 years of relevant experience, able to operate independently at Tier 1
Upper band ($61k-$65k): Strong Tier 1 ownership with some Tier 2 overlap (networks, deployments, testing)
Auto-ApplyImaging Technical Assistant
Technical assistant job in Enfield, CT
Now Hiring - Imaging Technical Assistant
Status: Full-time
Schedule: Monday, Tuesday, Wednesday, Thursday 12:30pm-9pm and Friday 11:00am-7:30pm
Radiology Associates of Hartford is Central Connecticut's premier radiology group. Building trust with patients and physicians for nearly 50 years, our practice has expanded to five outpatient imaging centers spanning 50 miles from Enfield to Rocky Hill. As the most comprehensive imaging service provider in Central Connecticut, we offer unparalleled growth opportunities with a nationally accredited team of experts in radiology.
Job Summary:
Imaging Technical Assistant (ITA) greets patients and escorts the patient through procedures to prevent entry into unauthorized or restricted areas of facility to protect the patient.
Explain proper preparation to patient prior to procedure and verify appropriate patient RX or verbal order (VO) pertinent to examinations ordered.
Verify patient demographics in accordance with RAH HIPAA/PHI policy using two identifiers to confirm patient name, address, DOB, phone numbers, and referring physicians' first and last name and physicians' address.
Ensure patient's history is completed with accurate information per history sheet for exam scheduled.
Operate and understand all computer systems.
Provide personal, patient, patient family, visitors and assisting staff protection in accordance with MRI equipment safety standards and policies, procedures, protocols.
Prepare IV solution sets and contrast agents for administration and assist technologists, radiologists, physicians during administration.
Prepare and position patient for imaging procedures, ensure patient modesty, confidentiality, and privacy.
Have an understanding and ability to navigate through the RAH Informer, accessing technical protocols, commonly used forms, required annual training and radiologists' schedules.
Assist with laundry of patient gowns, sheets, and other linens
And much more!
Requirements
Prior medical assisting or other patient focused experience is preferred, but we will train the right individual who is self-motivated, customer service-oriented, desires a career in radiologic healthcare, is personable and is interested in making our patients feel comfortable while undergoing a variety of imaging services.
Required - Medical knowledge/experience
Required - CPR Basic Life Support (BLS) certification
Preferred - Medical training program that included medical and anatomy terminology
Preferred - Medical assistant certificate
Required - High School Diploma or GED
Radiology Associates of Hartford is an Equal Opportunity Employer.
Help Desk Support
Technical assistant job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
Tier 2 IT Support Specialist
Technical assistant job in Manchester, CT
Role and Responsibilities
Advanced Troubleshooting
Diagnose and resolve complex hardware, software, and network issues requiring deep technical expertise.
Perform root-cause analysis to prevent recurring incidents.
System Administration
Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365.
Support and execute backup processes, disaster recovery procedures, and system restorations.
Network Management
Troubleshoot connectivity issues across VPNs, DNS, DHCP, VLANs, firewalls, WiFi access points, and switching infrastructure.
Assist in configuring and optimizing network equipment to ensure reliable performance.
Documentation & Process Improvement
Maintain detailed and accurate records of support requests, resolutions, and system changes.
Contribute to the development of internal knowledge bases, SOPs, and continuous improvement initiatives.
Mentorship & Collaboration
Support and mentor Tier 1 Help Desk staff by providing guidance and technical escalation assistance.
Coordinate with third-party vendors, MSP partners, and Level 3 engineers to resolve advanced issues.
Management & Organizational Skills
Prioritize and manage ticket queues effectively, ensuring timely resolution of client issues.
Potentially oversee daily help desk operations or act as a team lead to support workflow and team efficiency.
Desired Qualifications and Skills
Experience
24 years of experience in IT support or help desk roles.
Prior experience in a Managed Service Provider (MSP) environment is highly desirable.
Technical Proficiency
Strong knowledge of Windows/mac OS, Microsoft 365, Active Directory, and Azure AD.
Understanding of network protocols, firewall management, VPN technologies, DNS/DHCP, VLANs, and WiFi systems.
Experience with RMM tools such as DATTO is essential.
Soft Skills
Excellent customer service and communication abilities in a fast-paced, client-facing environment.
Strong problem-solving skills, attention to detail, and the ability to remain composed under pressure.
Education & Certifications
Bachelors degree in Information Technology or a related field is a plus.
Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP) are preferred.
Industry-Specific Knowledge
Experience supporting dental industry applications, including imaging systems and practice management software, is a significant advantage.
Senior Technical Fellow, Surface Treatment (Onsite)
Technical assistant job in East Hartford, CT
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do:
P&W is seeking an exceptional candidate to fill the role of Senior Technical Fellow - Surface Treatment Processes, reporting to the Vice President, Manufacturing & Industrial Engineering.
These surface treatment processes are chemical processing, grit blasting, hand deburring, burnishing/deep rolling, media finishing, peening (including steel and ceramic shot & LASER), plating, ultrasonic cleaning, water jet stripping, laser cleaning, and robotic deburr.
Responsibilities include:
Lead resolution of systemic quality and production issues related to surface treatment across internal and external supply chain sites.
Establish performance benchmarks and standardization to achieve best-in-class in surface treatment processes
Own the Surface Treatment technology roadmap & Parent/Child PFMEA's
Develop employee proficiency levels, training and mentorship for the sub-discipline
Contribute to and review the technical specifications for future capital acquisitions
Be the key change agent, reviewer and approver for surface treatment procedures and standard work
Ensure best practices are captured and shared across producers
Support patent review teams as needed
Connecticut work location preferred. 20-30% travel
Qualifications You Must Have:
Bachelor's degree in aerospace, mechanical, or related engineering field,
20+ years of relevant experience, or an advanced degree with 15+ years of relevant experience
Experience in the aviation, turbomachinery and/or gas turbine industries, including major rotating parts
Excellent communication skills, including 1-on-1, group presentations, and written communications
U.S. citizen is required as only U.S. citizens are authorized to access information under certain programs/contracts
Qualifications We Prefer:
Experience with manufacturing standards and procedure ownership
Experience in developing and guiding high-performing teams.
Experience mentoring high potential candidates
Industry level recognition of expertise
Active security clearance
Ability to obtain US security clearance
Learn More & Apply Now:
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This is all production and maintenance workers, as they are essential to the development of our engines.
The salary range for this role is 176,000 USD - 352,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyTech desk
Technical assistant job in Windsor, CT
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
2-3 years 2nd level support
A+ cert
Associates in computer science
Financial industry experience
Additional Information
$22/hr
6 months
WtX Technical Support Specialist
Technical assistant job in Pascoag, RI
Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.
The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes.
In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements.
Solution Definition & Cost Estimation:
Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints.
Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks.
Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy).
Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs.
Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase.
Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance.
Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities.
Execution Support & Technical Coordination:
Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements.
Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs.
Supervise the procurement process alongside the Procurement team to ensure timelye ordering and alignment with technical specifications.
Organize and participate in supplier quality checks (e.g., inspections, Factory Acceptance Tests, FAT) to ensure compliance before site delivery.
Monitor cost, quality, and schedule of technical scopes under responsibility, adapting plans as needed in coordination with the site team.
Capitalize on lessons learned and standardize practices for repetitive technical solutions (e.g., extractors, grates, ducts), improving reusability across projects.
Oversee quality and progress with subcontractors or internal workshops to ensure production timelines and standards are met.
Compliance & Collaboration:
Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations.
Serve as a key technical bridge between the RSC, Account Management, Technical Service, Field Service, Spare Parts, and Manufacturing teams.
Facilitate knowledge transfer and alignment across projects and regions, reducing redundancy and ensuring consistent technical quality.
Actively collaborate with stakeholders to resolve conflicts or gaps in scope, documentation, or design assumptions.
Contribute to risk analysis and mitigation strategies for critical technical items.
Support internal continuous improvement initiatives, leveraging project learnings to optimize future executions.
·
Key Performance Indicators (KPIs):
Accuracy and robustness of technical solution and cost estimation.
Timely and high-quality delivery of designand manufacturing deliverables.
Compliance with QHSE standards and internal processes.
Project cost, quality, and timeline performance (for technical scopes).
Reuse of solutions and technical standardization across projects.
Qualifications
Qualifications & Experiences:
Master's degree in mechanical or industrial engineering or equivalent qualification
5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts.
Strong background in the incineration sector, with a deep understanding of incinerator grate technologies and related equipment.
Proven ability to manage multiple projects while meeting deadlines and budget constraints.
Experience in quality assurance (QA/QC) and compliance with manufacturing processes.
Experience in working in a matrix organization.
Proficiency in MS Office and ERP systems for project and production management.
Fluent in the local language and English, another language is a plus.
Personal Attributes:
Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors.
Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking.
Works effectively under pressure, maintaining high performance levels and sound decision-making.
Strong ability to collaborate within a multidisciplinary team with a sharp sense of informed decision-making.
Highly self-motivated, adaptable, and willing to take initiative when needed.
Willing to travel to sites as required.
This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications.
Additional Information
We Offer:
Responsible challenge with diversified field of activity
Team-oriented working atmosphere in an international Company
Personal development opportunities through own Inova Academy
Opportunity to gain an insight into various technical disciplines
Excellent employment conditions
Attractive working place (central, good transport links)
Modern infrastructure
Physical Demands:
Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Working Conditions:
Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate.
Statement regarding individuals with disabilities:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization.
Statement regarding Equal Employment Opportunity
Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.
Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required.
For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
IT Support Specialist
Technical assistant job in Brookfield, MA
Job Description
The IT Support Specialist is a critical, hands-on role responsible for ensuring the seamless operation of our IT infrastructure and providing direct technical support to our team members at our Brookfield, MA location. This position is a blend of traditional desktop support, system analysis, and crucial operational involvement, including assisting with specialized, high-stakes tasks like building pumps for aircraft components. The ideal candidate will have at least two years of experience and be dedicated to technical excellence, security, and supporting our digital transformation initiatives.
What's In It For You?
Diverse and Impactful Work: Engage in a unique role that combines advanced IT support with direct operational involvement in specialized manufacturing (e.g., building aircraft pumps).
Skill Development: Play a direct role in major projects, including system upgrades, digital transformation, and compliance efforts.
Work-Life Balance: Enjoy a consistent Monday - Friday, 8:00 AM - 5:00 PM schedule.
Comprehensive Compensation: Receive a competitive hourly wage and access to benefits (upon eligibility), including health insurance and an incentive bonus.
Responsibilities Include (2+ Years Experience Required)
Provide comprehensive Tier 1/Tier 2 technical support and troubleshooting for internal team members regarding hardware, software, network connectivity, and application issues.
Analyze business requirements and evaluate systems (software and hardware) to ensure they meet operational needs and are optimized for performance.
Conduct data analysis to support system optimization and efficiency initiatives.
Assist with system upgrades, patches, and configuration changes across the IT environment.
Support initiatives related to the company's Digital Transformation roadmap.
Document IT processes, procedures, and create comprehensive user guides.
Collaborate effectively with cross-functional IT teams, external vendors, and business stakeholders to resolve complex issues and implement solutions.
Assist with IT security monitoring and incident response activities.
Support internal and external audits and compliance efforts, ensuring systems adhere to all relevant regulations.
Prior experience in a Department of Defense (DOD) or similar regulated manufacturing environment is a strong plus.
Skills and Qualifications
Experience: 2+ years of direct experience in an IT Support, Desktop Support, or Help Desk role.
Certification: MUST have an A+ Certification.
Proven technical proficiency in troubleshooting operating systems (Windows/Linux), network fundamentals (TCP/IP, DNS, DHCP), and MS Office/365 environments.
Excellent diagnostic and problem-solving skills with the ability to manage multiple priorities effectively.
Strong interpersonal and communication skills to provide clear, patient, and effective support to non-technical users.
Ability to perform physical tasks related to hardware installation, cable management, and potentially assisting in the operational environment (e.g., building specialized equipment).
Compensation and Benefits
Pay Rate: The expected hourly wage is $25-$29/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).
Apply Now. Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
W e are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Summer 2026 Internship - VA Tech
Technical assistant job in Wallingford, CT
Job Description
We are hiring Internship positions across the US in the following fields: Quality Design Manufacturing RF Engineering Program Management Accounting Finance Marketing Customer Service and other areas
Tech Design Assistant
Technical assistant job in Torrington, CT
Job Details Commercial Sewing, Inc. - Torrington, CT
Are you detail-driven, tech-savvy, and passionate about bringing designs to life? We're looking for a Technical Design Assistant to play a key role in transforming engineering and pattern-making processes into production-ready formats!
What You'll Do:
✅ Enter and maintain product specifications in the Vantage computer system
✅ Oversee engineering change notices and ensure accurate documentation
✅ Create and refine mini patterns in the Gerber system
✅ Collaborate with production teams to resolve design issues and answer questions
✅ Conduct time studies and supervise research coordination tasks
What You'll Need:
🔹 High School Diploma or equivalent
🔹 Strong computer and mathematical skills
🔹 Basic blueprint reading and pattern-making knowledge
🔹 Understanding of sewing practices and terminology
🔹 Excellent attention to detail and communication skills
Why Join Us?
⭐ Hands-on experience with cutting-edge design and manufacturing tools
⭐ A dynamic work environment with opportunities for growth
⭐ Be part of a team that values precision and innovation
If you're ready to take your technical design skills to the next level, apply today! 🚀