IT Intern
Technical specialist job in Farmington, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical specialist job in Coon Rapids, MN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Professional Traffic & ITS Design Engineer
Technical specialist job in Minneapolis, MN
You deserve a job that you feel proud of, where you can channel your knowledge and skills into projects that positively affect communities, and where you design your own path. This is Alliant. Become an employee-owner of a growing engineering and consulting firm where we strive to provide a diverse and equitable culture of support and opportunities. Our success is driven by our employee-owners, and we're excited to have you be a part of it.
The Impact You'll Have:
Alliant Engineering, Inc. has an exciting opening for a Professional Traffic & ITS Design Engineer to join the Traffic team in our Minneapolis, Minnesota office.
As a Graduate/Professional Traffic & ITS (Intelligent Transportation Systems) Design Engineer and an experienced self-motivated individual, you will use your project engineer skills to work in a team environment and lead on a variety of design projects in Minnesota and across the country.
Responsibilities:
Our team is looking for someone that possesses the following skills:
Independently apply standard civil and traffic engineering principles and techniques
Design traffic engineering elements of infrastructure projects, such as roadway lighting, traffic signals, signing, and pavement markings, traffic control.
Perform preliminary and final ITS Design ITS engineering elements of infrastructure projects, including fiber optic and schematics, changeable message devices, roadway monitoring and detection devices, and signal interconnect
Identifies ITS processes and latest technology to develop system engineering, design, verification, and acceptance testing for innovative ITS projects
Prepare traffic and ITS design bid packages, including plans, specifications and engineer's estimates for successful letting and construction
Perform quality assurance detail checking reviews of plans, specifications and estimates prior to submittal
Perform traffic signal warrant analysis and prepare Intersection Control Evaluation (ICE) studies
Utilize applicable design standards (DOT, State Aid, County, or City-specific) and applies them in a context-specific manner to their designs
Write proposals, scopes of work, and prepare project budgets
Qualifications:
Bachelor's Degree in Civil Engineering
2-6 years of experience in Traffic and ITS Engineering
Licensed Professional Engineer (Professional) or working toward Professional Licensure (Graduate)
Proficient with MicroStation and SignCAD
Familiarity with traffic and ITS design manuals and standards such as the MUTCD, MnDOT Traffic Engineering Manual, MnDOT Design Scene, MnDOT Sample Plan, MnDOT ITS Design Manual, and MnDOT Quality Management Process Manual
Working knowledge of traffic signal timing, phasing, and controller operations, and traffic operations software such as Synchro/Sim Traffic, Highway Capacity Manual, and VISSIM
Attention to detail and detailed design
Excellent analytical and problem-solving capabilities, organization and multi-tasking skills
Excellent technical, written and oral communication skills
Familiarity with industry practices and traffic engineering principles
Ability to lead and mentor staff
Benefits:
At Alliant, we take care of our employees by offering a competitive benefit package including:
Competitive Salary with Bonus Opportunities
Market-Leading Profit Sharing, ESOP and 401k Contribution Programs
Medical (with HSA Contribution), Dental, and Vision Plans
Company Paid Life Insurance, Short-Term Disability and Long-Term Disability
Flexible Spending Accounts for Medical and Dependent Care
Wellness Programs and Competitions
Generous Annual Leave and Compensatory Time Off Programs
Flexible Schedules
Casual Work Environment
Paid Professional Development and Training
Community Involvement/Charity Events
Numerous Employee Focused Events (Lunch & Learns, Office Recreation Room, Off-Site Socials, Etc.)
Alliant Engineering, Inc., an employee-owned company, is a growing engineering, planning, landscape architecture, and surveying firm with a strong culture of customer service, quality, delivery, and innovation. At Alliant we work hard; we have fun; and we love it.
We design solutions that address current needs while paving the way for a brighter future. We provide a culture of diversity, equity, and support, where everyone is given the opportunity to grow and succeed. We approach every project with unwavering confidence yet remain humbly committed to designing work that speaks for itself. At Alliant, our employee-owners are the force behind our success, and we can't wait for you to join us to build better communities with excellence and passion.
The base pay for this position is expected to be in the range of $70,000 - $100,000 annually, depending on experience and qualifications.
The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
Helpdesk Specialist
Technical specialist job in Minneapolis, MN
Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota.
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access
Provide Level 2 support for installation, configuration, and operation of hardware and software products
Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support
Image machines, load software, and set up email and Office 365 accounts
Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow)
Travel occasionally between offices (~6 miles apart) to provide onsite support
Collaborate with team members to maintain a supportive and efficient IT environment
Desired Skills/Experience:
5+ years of hands-on experience supporting desktops and laptops in corporate office environments
Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus
Knowledge of IT ticketing systems (ServiceNow preferred)
Valid driver's license and reliable transportation
Strong problem-solving, communication, and teamwork skills
Ability to work independently and collaboratively in a dynamic environment
Basic Windows certifications (e.g., Microsoft certifications)
Exposure to both Windows and Mac environments
Experience in in-person support roles rather than call center-only roles
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Positive Support Analyst
Technical specialist job in Saint Paul, MN
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Clinical Specialist
$57,500 annually
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.
Qualifications:
Bachelor's Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company's mission and values.
Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding, hands-on work with plenty of variety - no two days are ever the same!
Make a lasting impact in the lives of individuals!
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Technical System Analyst/ Product Engineer _ Minneapolis, MN (Local preferred)
Technical specialist job in Minneapolis, MN
Technical System Analyst/ Product Engineer
Contract/ Contract to Hire
Minneapolis, MN
Qualifications:
Top must have skillsets:
1. Requirements Gathering
2. Technical Documentation
3. Creating technical stories
4. Working closely with development team
5. Troubleshooting production issues/documenting - Tier1 support
Requirements
• Minimum 3 years of experience in a scrum master/TPO role
• Familiarity with software development • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills • Degree in Computer Science, Business or similar field
• Scrum master certification is a plus
Responsibilities:
• Manage each project's scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members 'own' the product and enjoy working on it
• Responsible for innovation and end-to-end launch of products
• Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
• Turn data insights into products with actionable outcomes to the ultimate customer
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• Partner with Business to develop, own, and execute product roadmap.
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
• Lead the product functional design process based on an intimate knowledge of the users and technology
• Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment
Will wait for your response.
Vishnu Singh
Email : ******************
Phone : ************
Walser Automotive Group IT Technician
Technical specialist job in Minneapolis, MN
Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Family-owned and family-run, we thrive on an inclusive, dynamic culture that values innovation, collaboration, and growth. That's the Walser Way.
Compensation
Up to $28.00/hr,depending on qualifications
What You'll Do
Provide Tier I technical support, assisting with troubleshooting hardware and software issues for internal users
Support installation and configuration of applications and systems, both in-office and at field locations
Deliver friendly, professional helpdesk assistance while learning to take on basic Tier II troubleshooting tasks (network configuration, workstation diagnostics, application performance)
Conduct lifecycle management of hardware and software, ensuring accurate asset records are maintained
Participate in IT projects, helping design milestones, execute tasks, and drive results
Collaborate closely with Support, Infrastructure, and Information Security teams to support organizational initiatives
Participate in on-call rotation and maintain clear, thorough IT documentation
Demonstrate Walser's Core Values every day:
Do The Right Thing - Nothing is worth compromising a relationship
Lead By Example - Be willing to help, no matter how difficult the challenge
Display Positive Energy - A good attitude is highly contagious
Be Open Minded - The only thing that is constant is change
What You'll Bring
2-year degree in a computer-related discipline, relevant certifications, or equivalent experience
Current experience with Windows workstations and Microsoft Entra Admin Center
Strong organizational, technical, written, and verbal communication skills
Ability to manage changing priorities, multitask, and collaborate across departments
Must be at least 18 years old with a valid driver's license and acceptable driving record
Ability to occasionally travel to out-of-state locations
Physical Demands
Frequent movement throughout Corporate Office and other Walser locations
Sitting, standing, reaching, and bending within an office environment
Regular computer use for IT and OEM-required tasks
Safety eyewear and hard-toed, slip-resistant footwear required in dealership service departments
What's in it for you?
Career Growth
Skill Development
Collaborative Team Environment
Project-Based Experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Information Technology Field Technician
Technical specialist job in Eden Prairie, MN
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
• Excellent problem-solving, communication, and documentation skills
• Ability to work independently and manage technical issues.
• Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Service Support Specialist
Technical specialist job in Saint Paul, MN
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Technical Services Engineer
Technical specialist job in White Bear Lake, MN
Technical Service Specialist I- (Pay Scale $60,000-$70,000 annually)
The Technical Service Specialist I is responsible for providing technical support to customers, sales, and product development teams for products and applications. This role involves applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role serves as the primary technical interface between the company and its customers, helping to ensure successful product performance, resolve issues, and identify opportunities for growth and innovation through application knowledge and problem-solving.
Responsibilities:
Customer Support:
Provide technical support to customers and sales teams on product selection, use, and troubleshooting through testing and performance evaluations of products.
Investigate and resolve product performance issues through lab testing, data analysis, and collaboration with R&D and Quality teams.
Manage assigned customer projects from start to finish, ensuring timely and accurate results.
Provide independent technical recommendations based on data and field experience.
Conduct customer site visits, trials, and product demonstrations as needed.
Application Support & Development:
Design and execute laboratory experiments to support product recommendations and new application development.
Translate customer needs into actionable technical projects and work closely with R&D to deliver solutions.
Develop and maintain technical documentation, including application guides, technical communications, test methods, and results.
Technical Communication:
Collaborate with Sales and Marketing to provide technical content for presentations, training materials, and product launches.
Deliver customer and distributor training sessions on product technology and application methods.
Quality and Compliance:
Support complaint investigations, root cause analysis, and corrective actions.
Ensure adherence to product quality, regulatory, and safety standards.
Cross-Functional Collaboration:
Provide feedback to Product Line Managers on emerging customer trends and performance requirements.
Support product launches and new application evaluations.
Collaborate cross-functionally with R&D, manufacturing, and commercial teams to resolve product performance or application challenges.
Travel: Occasional plant and customer site visits with up to 15% travel, including domestic and occasional international trips.
MINIMUM EDUCATION:
Work experience or an associate's degree in a technical field.
MINIMUM EXPERIENCE:
2+ years of experience in technical service, applications support, or formulation within the chemical manufacturing industry.
DESIRED QUALIFICATIONS:
Strong analytical, problem-solving, and communication skills.
Ability to manage multiple projects and priorities in a fast-paced, collaborative environment.
Ability to translate complex technical information into practical customer solutions.
Hands-on experience with laboratory testing, formulation work, or process optimization.
Technical Services Specialist II- (Pay Scale $75,000-$85,000 annually)
The Technical Service Specialist II is responsible for providing expert technical support to customers, sales and product development teams for products and applications. This role provides advanced application support by applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role partners closely with customers, sales, R&D, and manufacturing teams to ensure product success, deliver innovative solutions, and strengthen the company's technical reputation in the marketplace.
POSITION ACCOUNTABILITIES
Customer Support & Technical Leadership:
Serve as the primary technical contact for key customers, providing high-level guidance on product selection, application, and process optimization.
Lead complex troubleshooting and root cause analysis for product performance or quality issues, coordinating cross-functional teams to deliver effective solutions.
Design and execute laboratory testing, pilot trials, and on-site customer evaluations to validate product performance and application suitability.
Application Development & Innovation:
Drive new application development and product introduction in collaboration with R&D and Product Line Managers.
Translate customer needs into actionable technical requirements, supporting formulation improvements or new product concepts.
Identify market and technology trends to guide product innovation and competitive differentiation.
Technical Communication & Training:
Develop and deliver technical presentations, training, and webinars/seminars for distributors, end users, and internal teams.
Author technical documents including application guides, white papers, technical bulletins, and data packages.
Provide mentorship and technical guidance to junior technical service staff and lab personnel.
Quality, Compliance & Continuous Improvement:
Lead product performance evaluations and complaint investigations using structured problem-solving approaches.
Ensure products meet safety, quality, and regulatory standards for intended use.
Recommend and implement improvements to testing methods, processes, and documentation practices.
Cross-Functional Collaboration:
Partner with Sales, Marketing, and Manufacturing to support commercialization, scale-up, and market launch activities.
Provide technical input for strategic customer development and business growth initiatives.
Travel: Plant and customer site visits with up to 25% travel depending on project and customer needs, including domestic and occasional international trips.
MINIMUM EDUCATION: Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related technical field.
MINIMUM EXPERIENCE: 5+ years of experience in technical service, applications development or formulation within the chemical manufacturing industry.
Proven experience leading customer projects, trials, or product launches.
DESIRED QUALIFICATIONS
Demonstrated expertise in customer technical support, application development, or cross-functional project leadership.
Strong analytical and problem-solving abilities.
Excellent communication and presentation skills, both technical and customer-facing.
Strong customer service orientation and interpersonal skills
Ability to lead cross-functional initiatives and mentor others.
Skilled in experimental design, data interpretation, and reporting. Proficient in laboratory methods and process optimization.
Field experience leading product trials and demonstrations.
Information Technology Support Engineer
Technical specialist job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Health Technologies Support & Training Specialist (Entry-Level)
Technical specialist job in Saint Paul, MN
About the Role:
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.
Qualifications:
A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.
About Company:
At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.
We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at ***********************
Online Application Information
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
Contact information. Be sure to fill out all of the required fields (marked with a red *).
Verification of email address. Enter the code sent to your email address.
Enter Address
Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable.
Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
Review and Edit. Here you can review and edit sections as necessary.
Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.
Auto-ApplyIT Support Analyst
Technical specialist job in Bloomington, MN
This position is an active supporter of FirstService Residential philosophies and culture to staff, clients, and community that advances the FirstService Residential brand in terms of image, reputation, differentiation, and professionalism. As an IT Analyst, primary functions include supporting end user technology and maintain 100% availability of all IT related systems and software to give Regional Offices and On-Site Locations competitive advantage, improved profitability and provide exceptional customer service.
This position will support our Bloomington and Minneapolis corporate offices.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Manage the maintenance and lifecycle of IT hardware (desktops, laptops, printers, peripherals) and software, including asset tracking and device refresh initiatives.
* Deploy, configure, and maintain IT systems, including workstations, network equipment, and mobile devices.
* Support and administer cloud-based platforms and applications such as SharePoint, OneDrive, Teams Phone/Room Conferencing, and the company intranet.
* Manage user accounts, permissions, and access control across various IT systems, with proficiency in Active Directory, Microsoft Entra ID
* Administer and support Microsoft Intune for mobile device management (MDM) and endpoint configuration.
* Maintain and troubleshoot SharePoint Online sites, permissions, and document libraries.
* Utilize remote support tools (e.g., GoToResolve, Manage Engine) to resolve technical issues.
* Support Citrix environments including desktops, applications, and VPN access.
* Apply basic knowledge of Cisco Meraki, firewalls, and other network appliances to assist with network support.
* Perform system administration tasks, including managing servers that support market operations such as print servers, file servers, and application servers.
* Create, maintain, and update IT documentation, including SOPs, asset inventories, network diagrams, and user guides.
* Conduct user training sessions and provide guidance on IT tools and cybersecurity awareness.
* Assist with new hire onboarding and IT orientation, ensuring timely setup of IT resources and accounts.
* Participate in regional and national IT initiatives and projects, collaborating with internal teams and external vendors.
* Manage small to medium-sized IT projects, including planning, execution, and delivery, ensuring alignment with organizational goals and timelines.
* Support IT compliance efforts, including audits, risk assessments, and policy enforcement.
* Monitor and respond Network and Security Alerts
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Effectively communicate with team members, associates, and leadership regarding task-relevant information
* Document all work in the ServiceDesk system promptly, accurately, and with sufficient detail, ensuring follow-up until resolution, and complete all tickets assigned.
* Active Directory/Microsoft Entra: Manage user accounts, assign and remove permissions, reset passwords, create and disable accounts, and manage MFA.
* Collaborate closely with regional and national IT teams to align technology initiatives, ensure consistent standards, and support enterprise wide infrastructure and systems integration
Skills & Qualifications:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Combination of Associates Degree and or IT related certifications (Microsoft, CompTia, Cisco) in related field desirable
* Active CompTia A+.Network+ or Secuiry+
* Valid State Driver's License
* Proficient in English
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection
* Technical skills and experience in Local and Wide Area Networks
* Highly motivated with the ability to work independently.
* Strong troubleshooting skills
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical
* users.
* Excellent customer service skills and a user-focused approach to IT support.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
Compensation: $70,000 - $75,000 annually
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Technical Support Specialist
Technical specialist job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Technician I
Technical specialist job in Shakopee, MN
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.
Position Overview
The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies.
Responsibilities
• Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support.
• Document and maintain computer inventory
• Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems.
• Active Directory - Create accounts, alter permissions.
• Manage Office 365 Email Accounts and Distribution Groups
• Troubleshoot LAN and WAN and VPN connections
• Follow Standard Operating Procedures as assigned.
• Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems.
• Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date.
• Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board.
• Assist with printers.
• Assist with telephone system.
• Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Ability to participate in an on-call schedule.
Qualifications
MINIMUM QUALIFICATIONS OF POSITION
• Two-year AAS or equivalent IT related education or equivalent work experience.
• Understanding and experience with Active Directory.
• Working knowledge of IT Service Management and Information Technology Infrastructure Library.
• Knowledge and experience with both Macintosh and Windows systems.
• Ability to relate well in a customer service role with end users.
PREFERRED QUALIFICATIONS OF POSITION
• Experience supporting a manufacturing environment a plus
KNOWLEDGE AND SKILLS
• Ability to balance multiple issues in a fast-paced environment.
• Ability to prioritize.
• Good time management skills.
• Familiarity with incident or call tracking response systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work well within a team.
• Ability to think critically.
• Excellent problem-solving skills.
Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement
The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.
EEO Statement
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyEngineering Support Specialist
Technical specialist job in Monticello, MN
At UMC, we don't just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we've earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We're a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading!
Why UMC?
Generous PTO: Start with 3 weeks of paid time off per year, with accrual from day one.
Competitive Pay: Attractive base salary for day shift roles, with opportunities for growth.
Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays.
401k Match: Dollar-for-dollar matching up to 5%.
Professional Growth: Tuition reimbursement for professional development.
Work Schedule: Monday through Friday, 8:00 am - 4:30 pm, onsite in Monticello, MN.
About the Role
The Engineering Support Specialist is responsible for the preparing, assisting, supporting, creating, and helping the Engineering and Quality departments with their daily work. This position is responsible for providing timely communications and compiling information relevant to the business needs within the Engineering department. This person will support, maintain, and be a resource for the development and deployment of processes and procedures in the Engineering department.
Great People, Going Beyond, and Growing.
What You'll Do
Runs weekly reports and shares information with appropriate team members as applicable.
Enters and/or reviews data in ERP system before items are scheduled (new and repeat).
Analyzes relevant data to ensure accuracy, identify discrepancies, and recommend necessary actions.
Assists Engineering with data acquisition and analysis to be verified by the Engineer.
Manages filing system and structure, ensuring information is stored in a controlled and organized manor, and available when needed.
Assists in Engineering release of new jobs.
Creates and updates work instructions and policies under the direction of the Manager.
Assists with scheduling and organization of workload and daily activities at the direction of department manager.
Other duties as assigned.
Requirements
Education and Experience:
High School Diploma or equivalent.
Strong PC and Microsoft Office skills (Excel, Word, PowerPoint, Outlook) required.
Experience in Engineering or similar technical field a plus.
Experience in Manufacturing or Quality a plus.
1 or more years of experience in data entry, administrative, or support role.
Epicor or other Manufacturing ERP experience preferred.
Skills and Competencies:
Ability to participate in technical conversations, express ideas, share information, listen actively, and demonstrate professionalism in written and verbal communications.
Excellent judgment and ability to maintain confidentiality.
Strong interpersonal skills: ability to work well with people at all levels.
Ensure all internal and external customers receive positive service experiences.
Promotes a sense of urgency to expedite work though area.
Knowledge and ability to make corrections to grammar, spelling, and punctuation.
Excellent attention to detail and problem-solving skills.
Able to make effective and timely decisions.
Able to work efficiently with minimal supervision.
Able to work both independently and as a team.
Very strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines.
Proficient in various computer software applications such as Microsoft Word, Excel, and Outlook.
Embodies the personal commitment to the shared core values of UMC:
Great People, Going Beyond, and Growing.
Culture Fit:
You're a team player who thrives on collaboration.
You bring a growth mindset and embrace challenges with grit.
You care deeply about delivering excellence and going beyond expectations.
Ready to Join a Winning Team?
If you're passionate about building relationships, solving problems, and contributing to a culture of innovation, UMC is the place for you. Let's grow together - apply today and make an impact!
UMC is an Equal Employment Opportunity Employer
Salary Description $23.07 - $35.82
Production Support Technician IV (Onsite)
Technical specialist job in Burnsville, MN
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production.
You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks.
You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan.
WHAT YOU WILL DO:
* Identify, disposition, and help progress products that are non-conforming.
* Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training.
* Self-manage workflow throughout area with minimal guidance, to achieve team goals.
* Estimate timeline of defect resolution or process enhancements.
* Identify and correct minor process, material, design, or equipment problems
* Actively participate in material review activities including troubleshooting of non-
* Conformances and disassembly of nonconforming products to identify root cause.
* Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level.
* Provide skill specific training to improve technique and/or understanding of theory of operation.
* Perform technical tasks based on written or verbal instructions. Utilize technical assets.
* Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment.
* Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software.
* Apply technical expertise in the Quality Escape evaluations,
* Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions
* Assist in designing fixtures or mechanical parts.
* Provide technical solutions to engineering.
* Participate on safety initiatives.
* Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation.
* Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question.
* Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment.
* Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks.
* Requisition, manage, and maintain technical assets.
QUALIFICATIONS YOU MUST HAVE:
* Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience
* 4+ years of experience as a production support technician.
QUALIFICATIONS WE PREFER:
* Strong mathematical skills
* Previous manufacturing work experience
* SAP experience
* Strong blueprint understanding
SCHEDULE:
3rd Shift
Friday, Saturday, Sunday 6AM-6:30PM
WHAT WE OFFER
BENEFITS
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
Learn More & Apply Now!
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyTechnical Support Team Lead
Technical specialist job in Minnetonka, MN
At Unifeye Vision Partners (UVP) our mission is simple: to partner with leading eye care practices and support them in their quest to improve the quality of their patients' lives. We are building the leading, nationally recognized integrated eye care community in the country through these partnerships and our commitment to upholding our mission and core values. UVP has a new opening for a Technical Support Team Lead in Minnetonka. SUMMARY The Technical Support Team Lead will be responsible for day-to-day end user and systems support and maintenance and provide guidance and mentoring to colleagues. Starting pay is $25.00-30.00/hour. ESSENTIAL DUTIES AND RESPONSIBILITIES
Utilize ticketing system to receive, troubleshoot, and resolve support requests.
Work closely with Application Specialists to support, troubleshoot and resolve core application issues.
Coordinate with third party vendors and additional IT resources to provide technical support to end users via phone, email and/or in person.
Participate and assist with new software and hardware implementations, create documentation, and perform software testing and evaluation as needed. Implementations or new deployments may require hours to be worked after regularly scheduled weekday hours or on weekends dependent on each situation.
Work closely with users from all levels on related projects to utilize resources, prioritize tasks, and ensure quality and on-time delivery.
Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements.
Train/develop/mentor both new and current Support Specialist to ensure end users receive a great experience every time.
Take lead on applicable projects that IT is involved in and report progress back to manager while adhering to project deadlines and communicating with affected parties.
Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree plus four or more years' experience supporting the IT function, or an equivalent combination of education and experience. Previous IT experience in healthcare preferred.
Functional knowledge of Windows and Mac Operating Systems, Microsoft Office, SharePoint, and Active Directory required.
Very strong conceptual, analytical, judgment and communication abilities, with an emphasis on the ability to communicate with technical and non-technical audiences.
The ability to lead by example, mentor others, and manage projects will ensure candidate excels in this position.
HOURS & TRAVEL
Must be able to travel to all UVP MN locations as needed. Must have a reliable transportation. Company will reimburse for mileage when traveling between sites.
BENEFITS
Health Insurance (medical, dental, vision, HSA)
Paid Time Off (PTO)
Holiday Pay
401K Retirement Savings Plan
Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
Employee Assistance Program
Employee Discounts
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Technical Support Engineer
Technical specialist job in Ellsworth, WI
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.25/Hour
IT Intern
Technical specialist job in Cottage Grove, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact