Tech Patent Prosecution Specialist
Technical specialist job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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IT Support Specialist
Technical specialist job in San Jose, CA
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The IT Support Specialist is vital in ensuring that Allied Telesis' technical infrastructure and office environments operate smoothly. This position involves managing user desktop and laptop systems, troubleshooting technology issues, maintaining office equipment, physical access, and coordinating logistics to support our users and offices in the San Jose area.
The ideal candidate is highly organized, detail-oriented, tech-savvy, and proactive in resolving issues before they arise. They should be comfortable handling both IT support tasks and facility management responsibilities, ensuring a safe, efficient, and well-equipped workplace.
Essential Duties and Responsibilities:
Respond and Resolve First Level (L1) IT Help Desk Tickets (And escalate to L2/L3 when necessary)
Provide Technical Support to On-Site and Remote U.S. Staff (Troubleshoot hardware and software issues)
Setup, Configure, Deploy, and Support End-User Equipment (Monitors, Docking Stations, Keyboard, Mouse, etc.)
Setup, Configure, Deploy, and Support End-User Mobile Phones
Act as a Technical Equipment Support Vendor Liaison (Including contacting and escorting end-user and office equipment repair technicians)
IT Equipment Research and Procurement (Including end-user devices such as laptops and mobile phones)
IT Equipment and Supplies Management (Receiving, storing, and organizing end-user equipment)
Printer Management (Toner and paper replacement, issue resolution, etc.)
New Asset / Equipment Management (Including labelling, documenting, and storing devices)
Audio-Visual Systems Management and Troubleshooting (video conference, meeting room PC's, etc.)
On-Site Event Management (Ensuring end-user, visitor, and executive staff access and functionality for meetings and large presentations)
Manage and Administer Employee Physical Badge Access (Badge access moves, adds, changes)
Monitor Video Security Systems and Assist with Reporting
Manage Corporate Apartment Access
Coordinate Routine Maintenance and Repairs of Office Equipment (Such as postage machines)
Work Alongside Facilities Department to Support General Office Needs, Expansions, and Improvements
Assist Facilities Management Team with On-Site Vendor Repairs
Coordinate the Incoming and Outgoing of Package Deliveries
Participate in Building Safety and Security Compliance Initiatives and Regular Reviews (e.g., fire alarms, first aid kits, emergency procedures).
Experience, Skills & Abilities:
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
Experience with Office / Gsuite of productivity tools (E-mail, Word, Excel, etc)
Knowledge of basic IT systems, networking, and audiovisual equipment.
Excellent organizational and time-management skills.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong communication skills (both verbal and written).
Must have a valid and clean drivers license.
Ability to participate in multiple projects and prioritize tasks effectively.
Education / Training:
Bachelor's degree in Information Technology, Business Administration, or a related field (preferred but not required).
2+ years of experience in IT support, or a similar support role.
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching. xevrcyc
Ability to perform consistent work on a PC.
Ability to sit, use keyboard and/or telephone 8+ hours / day, 5 days / week.
Interactions:
This position primarily interacts with the following internal departments:
All departments including Executive Management
Machines, tools, and Equipment Utilized:
The following list represents the machines, tools, and equipment most frequently used to perform the essential responsibilities of this position:
Computers: Desktop and Laptop
Multifunction Printing Devices
IP and Mobile Telephone Systems
Building Badge Access Systems
General Office Equipment
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical specialist job in San Francisco, CA
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Seasonal Delivery Support Specialist (BERKELEY)
Technical specialist job in Berkeley, CA
Deliver from the comfort of your own vehicle! As a seasonal support driver (SSD), youll deliver packages to communities and businesses from your personal vehicle. This is a friendly, physically active role, so youll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability.
You may experience a short waiting period between when youre hired and your first day on the job. Our team will keep you in the loop every step of the way via text.
What youll need:
Lift up to 70 pounds
Saturdays and holiday work required depending on business needs
Drivers license in the state you live - You will be required to provide proof of this to qualify for this position
Personal vehicle deliver from the comfort of your own vehicle - see requirements below
No experience necessary
Legal right to work in the U.S.
Seasonal support drivers are expected to comply with UPS appearance guidelines
What is required of your vehicle?
You will be asked to provide proof of these items
Proof of vehicle registration
Minimum state insurance required
Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed
No other company logos or markings
No bumper stickers, political stickers, offensive markings
Additional Benefits:
Part time opportunity*
Excellent hourly pay Including mileage reimbursement of .70 cents per mile
Paid weekly
Deliver from the comfort of your own car
No experience necessary
*This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs with the potential for additional hours when available.
This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.
The base pay for this position is $23.00/hour
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. xevrcyc UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Energy Marshall, Data Centers
Technical specialist job in Sunnyvale, CA
Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.
Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
Position:
Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs.
Responsibilities:
Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority
Involvement with all stored energy systems - gas, water, steam, air.
Organizing and scheduling Pre-Energization meetings
Confirming individuals working on energized / de-energized equipment are Qualified
Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard.
Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment
Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly.
Reviewing electrician and vendor AHA's.
Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment.
Tracking and confirming all required QA/QC is complete and documentation has been submitted.
Reviewing the daily Pre-Task Plan for energization activities.
Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces.
Confirming all pre-energization steps have been completed.
Conducting pre-energization daily walks with the electrician and project stakeholders.
Performing end-of-day walks for electrical equipment to confirm all systems are secure.
Confirming adherence to the LOTO plan and isolation requirements.
Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment.
Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment.
Qualifications:
BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education
Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems
Knowledge of pressurized mechanical lines, compressed gas and air.
Experience in construction and electrical commissioning standards and practices.
Experience communicating complex technical solutions and concepts to engineers and non-engineers.
Ensure audit site practices against written standards as part of assurance role.
Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Application Support Specialist
Technical specialist job in Santa Clara, CA
Technical Support Engineer - Platform Technologies
Duration - 12 Months
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the client Platform. This includes being the First last point of escalation within the technical support department and mentoring working with other junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the Client platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills. The Technical Support Engineer must be able and willing to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
Work Persona (Flexible) - Required in office twice a week. Wednesdays and Thursdays are currently prominent but may change.
Hiring Manager Notes:
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
Knowledge on Database, Object Oriented languages (Java, JavaScript preferred) is must and having Client knowledge is a big plus in technical standpoint. Good to have experience in working with customers on the support side.
What backgrounds/skills can we be more flexible with that can be learned on the job?
Client, Linux knowledge is optional and can be learned on the job.
Degree in computer science is preferred but not mandatory if they have sufficient knowledge and experience on technical aspects.
Skills:
In order to be successful in this role, we need someone who has:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of the components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Experience with relational databases (e.g. MySQL, Oracle)
Experience administering: Linux/Unix OR Microsoft Server
Excellent verbal and written communication skills
Works well in a team environment
Strong personal commitment to quality and customer service
Ability to understand and communicate complex technical systems
Proven ability to maintain a professional demeanor when handling complex user issues
Desired Skills
A fundamental understanding of ITSM, ITIL, or CMDB
Deep understanding of JavaScript.
Advanced MySQL or Oracle experience
Experience diagnosing performance degradation
Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
A reasonable, good faith estimate of the minimum and maximum for this position is $46/hr. on W2
Benefits will also be available at the following link: Harvey Nash Benefits
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at ******************************
SCREENS UI Technician
Technical specialist job in Sunnyvale, CA
Pay Range:$30/hr to $35/hr
What does a
UI Screens Tech
do?
The UI Screens Tech is primarily responsible for taking screenshots and on-device video captures that will ultimately end up in our marketing materials or used as reference for our animation department. You will also assist in setting up and maintaining a secure lab which houses all the devices needed to facilitate the production of content use in marketing materials. You will need to ensure all devices are up to date with the latest software builds, ready to be provided to either creative or production teams.
Key Responsibilities:
• You have at least 5 years of supporting production teams in some sort of technical capacity.
• You have strong troubleshooting skills and can quickly diagnose and solve technical problems on-site or remotely.
• Basic understanding of video production and animation.
• You have experience with current video capturing practices and technologies as it relates to video production
• You have experience in tracking, managing and maintaining an ecosystem of devices.
• You are a strong problem solver with a demonstrated track record for delivering operational support to a board range of creative and production teams.
• You are a strong collaborator and communicator who is capable of working in a highly cross-functional environment to achieve success.
• You are deeply organized and have a strong attention to detail.
• Experience with localization is a plus.
Requirements:
• Support the day-to-day device needs of the WW Screen Production and broader creatives teams.
• Support the day-to-day device needs of Geo CPM teams in-geo and throughout Workshop sessions.
• Setup and maintain a secure lab for the purpose of both housing devices and facilitating usage of those devices.
• Provide technical support to creative and production teams.
• Pickup and distribute equipment across offices in the Bay Area.
• Due to the technical and confidential nature of this position, you are required to be on-site in Sunnyvale - Monday through Friday with some weekend work during launch periods.
Category Managers- IT/ Professional Services
Technical specialist job in Oakland, CA
My client in the San Francisco Bay area has immediate openings for Professional Services Category Managers. Salaries range from $125K to $170K depending on experience Bonus incentive. Paid pension, 401K match and full medical benefits. This position is remote initially but will require 3 days onsite at the East Bay office.
The department collaborates with internal clients and suppliers to develop mutually beneficial total cost solutions for goods and services. The department provides the following services to internal clients: procurement of goods and services, strategic sourcing and cost savings, contract management, supplier relationship management, supplier diversity planning, execution and outreach, compliance management, ongoing procurement field support and management of the procure to pay cycle.
Position Summary
The Expert Category Lead position develops and manages one or more sourcing spend categories and is responsible for effective contract management of all Tier 1 contracts associated with the categories.
Position develops strategic category plans to optimize cost savings, service excellence, diversity spend and total cost of ownership for the categories. He or she will effectively influence LOBs, including senior leadership, to achieve understanding, acceptance, and commitment of sourcing strategies.
This position works with the Line of Business to develop, source, and negotiate major contracts. He or she plays a key role in the Supplier Relationship Management and Scorecard process. Successful candidates will be required to sign non-disclosure agreement and complete compliance and ethics
You will lead strategic category planning, supplier negotiations, and contract management to drive value, resilience, and sustainability across the supply chain. Partnering with and influencing key internal stakeholders and leveraging market intelligence, you will develop and execute category strategies that align with business objectives, regulatory requirements, and industry best practices.
Job Responsibilities
· Develops and implements category plans and sourcing strategies for medium complexity categories that optimize cost, mitigate risk, and ensure supply continuity.
· Leads competitive bidding processes including RFPs, RFIs, and negotiations to secure best-value agreements.
· Negotiates, drafts, and manages contracts to ensure compliance with regulatory requirements, corporate policies, and industry standards.
· Develops and sustains mutually beneficial strategic relationships with category suppliers, conducting regular performance reviews, fostering collaboration on innovation and continuous improvement, and ensuring alignment with the company's safety, reliability, and sustainability goals.
· Partners with and influences cross-functional stakeholders and teams in developing sourcing and negotiation strategies for medium complexity spend categories
· Maintains awareness of industry and market trends, supplier landscapes, and regulatory changes to drive informed decision-making and strategic sourcing initiatives.
· Conducts and documents market research and supplier risk analysis to verify the financial health of existing and potential suppliers.
Qualifications
· Bachelor's Degree in Business Administration, Supply Chain Management or job-related discipline OR equivalent experience.
4 - 10+years of experience in strategic sourcing strategy for IT Enterprise and/or Professional Services , Consultants, Contingent Labor, etc.
· Proven ability to lead high-value negotiations, develop contract structures, and drive favorable outcomes
· Strong analytical skills with experience leveraging spend analytics, cost modeling, and digital procurement tools to optimize category strategies
· MS Office Suite and SAP, Ariba or similar software
SAP Data Migration Specialist
Technical specialist job in Santa Clara, CA
What You'll Do
Utilize the SAP Migration Cockpit to migrate data to SAP Cloud environments for ERP implementations.
Participate in data cleansing activities, including customer/supplier records, product master data, and financial data; ensure data accuracy and consistency.
Collaborate with team members on ad-hoc data-related tasks to support client needs.
Develop and optimize SQL scripts for data extraction, transformation, loading (ETL). Write robust, efficient, and scalable SQL code for data manipulation, reporting, and analytics across various platforms.
Map data fields between source and target systems and develop data mapping documents
Collaborate with SAP functional consultants to understand data structures and business processes.
Perform data validation, reconciliation, and troubleshooting.
Document technical specifications, data flows, and system configurations.
Troubleshoot migration issues and work closely system administrators, application owners, and business users.
Document all migration steps, scripts, issues, and resolutions for audit and knowledge transfer.
Must Haves
Bachelor's degree in STEM or a related field (or equivalent experience).
Basic understanding of data migration concepts and tools (exposure to enterprise systems like SAP, Salesforce, NetSuite, Oracle is a plus).
Experience or coursework in data analytics and visualization tools like Power BI.
Proficiency in writing complex SQL queries.
Experience in P2P, OTC, Finance, Manufacturing.
Nice-to-Haves
Familiarity with data integration techniques and tools.
Ability to use AI tools for automation and productivity improvement.
Information Technology Support Technician
Technical specialist job in San Mateo, CA
As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite.
Key Responsibilities:
Respond to help desk requests via phone and ticketing systems
Troubleshoot Apple and Windows hardware/software issues
Perform routine maintenance and updates on workstations and servers
Maintain accurate documentation and customer databases
Assist users with purchasing decisions and provide excellent customer service
Create help sheets and knowledge base articles
Technical Skills Required:
Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools
Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016)
Experience with ticketing systems like Jira/Confluence and ConnectWise
Strong understanding of workstation/server hardware components
Soft Skills:
Excellent communication and interpersonal skills
Detail-oriented, self-motivated, and able to multitask in a fast-paced environment
• • Strong problem-solving abilities and customer service orientation
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
Technical Solution Engineer
Technical specialist job in Milpitas, CA
About CATL
CATL invites you to continue our legend of green energy!
CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for seven consecutive years and global energy storage battery shipment has also ranked No.1 for three consecutive years.
Job Description
ESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customer meet their company and business goals and help company to win projects. Combining technical knowledge with strong communication and interpersonal skills, work closely with clients, understanding their specific needs, and then leverage their in-depth understanding of the company's products or services to provide tailored solutions that meet those needs effectively. Additionally, technical solution engineers should gather feedback from clients and bridge the gap between internal development team and customer requirements, helping to refine products and services based on customer needs and experiences.
Responsibilities:
Product Demonstration: Deep understanding of the products or services of products and company. Be able to explain complex technical concepts to clients in a clear and understandable manner and contribute to sales presentations, as well as demonstrating products benefits, value and completed applications
Client Engagement: Interact directly with clients to understand their needs, challenges, and requirements as well as the competition information from the competitors. Engage in discussions to gather information, analyze the client's projects and requirements, and identify opportunities where company's solutions can add value to win the opportunities
Solution Development: Once understand the client's needs, sales engineers work to develop solutions that align with the client's projects. This may involve collaborating with the technical team to design tailored solutions that address specific challenges. Provide clients with technical support as needed and relay information to our development teams for product development and update needs
Proposal Creation: Create detailed proposals that outline the proposed solution and its benefits. These proposals need to address the technical aspects while also highlighting the business value for the client as well as prepare the documents according to customer requirements which may include specifications, user's manual, disposal proposal, etc.,
Technical Support: Provide ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise
Technical Agreement Negotiations: Involve in negotiations with clients, addressing any technical concerns, clarifying expectations, and ensuring that both parties are aligned on the proposed solution to form final technical agreement
Risk Assessment and Problem Solving: Identify the possible issues ahead and provide preventative solutions for the risks. Resolve the technical issues during manufacturing, delivering and commissioning until successfully hand over to customer. Cooperate with internal development and project management team if needed
Market Research: Stay informed about market trends, competitor offerings, and customer feedback. Generate ideas for product and service improvement and innovation based on market trends and customer inputs
Requirements and skills:
At least 2 years work experience in US ESS market
Previous work experience as an AE or SE of ESS market is advantageous
Previous experience in utility or ESS developer company is advantageous
Knowledge of US ESS projects development requirements is advantageous
Exceptional customer service and interpersonal skills
Excellent market and competitor analysis abilities
Excellent analytical and problem-solving abilities
Superb collaboration and communication
Superb logical and strategic thinking abilities
Technical Support Engineer
Technical specialist job in Santa Clara, CA
Job Title: Technical Support Engineer - Service Management
Start: 01/12/2026
End: 01/08/2027
requires a hybrid schedule to sit onsite 2-3 days of the week.
In this role you will debug JavaScript code as well as find better solutions to custom code. Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues. Cases are created by customers and managed by engineers using the ServiceNow software platform. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. This opportunity may evolve to include additional responsibilities and opportunities for career growth.
Skills: To be successful in this role you must have or equal to experience with:
Demonstrated ability to troubleshoot difficult technical issues Must have solid object-oriented programming skills in JavaScript Experience working with dynamic HTML components such as CSS and XHTML Angular experience preferred.
Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Linux and/or UNIX experience.
Desired Skills:
Strong understanding of Java, JavaScript Working knowledge of ServiceNow Platform A fundamental understanding of IT service management and the ITIL business process
IT Support Specialist
Technical specialist job in Mountain View, CA
The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.
This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work.
Your Impact
* Provide frontline IT support for employees across Windows and mac OS environments.
* Troubleshoot hardware, software, and network issues to ensure minimal downtime.
* Manage onboarding and offboarding processes, including device setup, access provisioning, and account management.
* Maintain and optimize company systems such as Google Workspace, Slack, and security tools.
* Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences.
* Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring.
* Contribute to IT process documentation and help scale support operations as the company grows.
We're Looking For Someone Who
* 3+ years of IT support or systems administration experience in a fast-paced tech environment.
* Strong understanding of networking, endpoint management, and system security.
* Proficiency with Google Workspace administration and modern collaboration tools.
* Experience troubleshooting both hardware and software issues across multiple platforms.
* Excellent communication and problem-solving skills with a proactive, customer-first mindset.
* Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems.
* BS degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Nice to Haves
* Experience with scripting or automation tools (Python, Bash, or PowerShell).
* Familiarity with identity management systems like Okta or Azure AD.
* Interest in AI tools, data workflows, or supporting teams that build AI-driven products.
About Otter.ai
We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Accessibility & Accommodations
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview.
* Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate
Salary range
Salary Range: $90,000 to $110,000 USD per year.
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.
#LI-Hybrid
Tech Support Specialist
Technical specialist job in San Francisco, CA
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
Auto-ApplyIT Support Specialist - PE Firm
Technical specialist job in Menlo Park, CA
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology solutions to smart, driven individuals?
Would you like to work at a leading Private Equity firm?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team.
As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support.
Customer service expertise is essential.
Qualifications:
5+ years of IT industry experience
End user support experience for Windows in a corporate environment
A drive to assist customers and solve their technical problems
Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters
Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets)
A strong understanding of connecting computers to networks, especially over wifi and VPN
Management of mobile devices (iPhone/Android) in a corporate environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients)
Problem solving and intuitive troubleshooting skills
Perform small project-based work to improve IT and other systems
Ability to work occasional weekends and after hours
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
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Application Specialist
Technical specialist job in Fremont, CA
Job Details Fremont California - Fremont, CA $25.00 - $30.00 HourlyDescription
About the Role
We are seeking a proactive and detail-oriented Access Technology Specialist to join our team. This role is responsible for supporting customer teams with badging, access management, reporting, and system-related requests and issues. You'll play a key part in ensuring the smooth operation of global access systems while maintaining the highest standards of security and compliance.
Key Responsibilities
Program and maintain access levels within the Quantum Secure SAFE system.
Configure and manage access levels with reader programming in PACS.
Work with cross-functional teams to collect data for system programming.
Perform regular audits of SAFE and PACS systems to ensure compliance with global standards.
Monitor and respond to support queues and email accounts.
Troubleshoot and investigate system issues, identifying root causes and solutions.
Manage and enforce global badging standards, including remote badging processes.
Assist with external audit reporting.
Collaborate with HID support teams to address bugs and system enhancements.
Provide support to GSOC personnel on global access management issues.
Monitor system health and operations for SAFE and other global platforms.
Partner with global management teams to build and maintain approval and audit roles.
Deliver ongoing system and application support across all regions.
Qualifications
Required:
Experience with access control system programming.
Familiarity with access control hardware and operations.
Strong understanding of IT networking and computer systems.
Security systems background with knowledge of Physical Access Control & CCTV systems.
Strong organizational and communication skills.
Self-motivated, forward-thinking, and able to multitask effectively.
Excellent interpersonal and customer service skills.
Proficiency with Microsoft Office.
Valid driver's license.
Preferred:
Experience with enterprise-level security systems such as Lenel OnGuard and Software House C*Cure.
Strong knowledge of Windows OS, Word, and Excel.
Professional affiliations (e.g., ASIS membership, CPP certification) are desirable but not required.
Skills & Attributes
Strong written and verbal communication.
Active listening and problem-solving skills.
Ability to work both independently and collaboratively.
Customer-focused with a solutions-oriented mindset.
Additional Information
Travel: May be required for certifications; otherwise minimal.
Work Authorization: Must be authorized to work in the U.S.
Join Our Team!
If you're looking to apply your technical expertise in access control while supporting global security operations, we'd love to hear from you.
Frontline IT Support Specialist
Technical specialist job in San Francisco, CA
About the Team
The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.
About the Role
As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.
This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available.
In this role, you will:
Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.
Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.
Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.
You might thrive in this role if you:
Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.
Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.
Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.
Show precision and attention to detail in your work, consistently delivering high-quality results.
Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Auto-ApplyTechnical Support Specialist - East Coast
Technical specialist job in San Francisco, CA
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities.
As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities.
What you'll do
* Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
* Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
* For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
* Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
* Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
* Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
* You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
* You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
* You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
* You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
* You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
* You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
* You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Auto-ApplyAssociate - IB Technology
Technical specialist job in San Francisco, CA
Primary Responsibilities:
Directly support senior bankers with day-to-day transaction due diligence and execution
Draft and participate in the presentation of marketing / new business pitches, confidential offering memoranda and management presentations
Develop target lists for potential buyers, investors and strategic partners
Conduct in-depth industry research and trend analysis
Perform complex financial modeling and valuation analysis
Mentor and train Analysts
Required Background:
Bachelor's Degree with strong academic record
3-5 years investment banking transaction advisory execution experience
Highly motivated, confident and passionate
Lives in San Francisco or willing to relocate
Superb communication, interpersonal and presentation skills
Proven ability to work independently and meet strict deadlines
Desired Experience/Skills:
Support engagement teams in equity financing, sell-side, buy-side and general advisory M&A engagements, within the Technology Enabled Services investment banking group
Create pitch materials
Oversee due diligence
The salary range for this role is $150,000-$200,000.
Auto-ApplyTechnical Support Engineer
Technical specialist job in San Jose, CA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $29.00/Hour