Technical specialist jobs in Fountainebleau, FL - 1,037 jobs

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. 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: Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators. AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel's aggregate volume within a network of over 3,000 airports as well as the company's specialized expertise in delivering products safely and on-time. AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG's team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch. AEG Core Values: Excellence & Teamwork Entrepreneurship & Innovation Respect & Trust Always Do What's Right Job Overview: We are seeking a proactive and detail-oriented Missions Support Specialist. This position plays a key role in supporting AEG's strategic accounts by ensuring smooth and efficient flight operations. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for delivering top-tier customer service. Responsibilities: Assist with the coordination of flight operations, including permitting and flight following Support ground handling arrangements and logistics for domestic and international flights Procure fuel and manage fuel-related logistics Serve as a liaison between clients and vendors to ensure timely and accurate service delivery Provide exceptional customer service and maintain strong relationships with strategic accounts Proactively resolve issues that arise during flight planning and execution Maintain accurate records and ensure compliance with regulatory and company standards Collaborate closely with the Flight Operations Manager and other internal teams Requirements: Previous experience in flight operations, aviation services, or a related field preferred Strong organizational and multitasking abilities Excellent communication and interpersonal skills Ability to work flexible hours, including nights, weekends, and holidays as needed Proficiency in Microsoft Office and operations software tools A team-oriented mindset with a commitment to problem-solving and continuous improvement What We Offer: Competitive salary package. 4 weeks of PTO to start + 6 paid holidays. Health Benefits Dental & Vision Insurance 6% match on 401K. A collaborative and innovative work culture. Shift Schedule: * Employees will work variable rotating schedules throughout the week, including rotating weekends, with four 10-hour shifts each week totaling 40 hours.

Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for a full-time ITS Technicians to perform a variety of tasks in Fort Lauderdale Florida. Essential Duties and Responsibilities include: Familiar with ITS field devices such as DMS, CCTV, MVDS, fiber optic and power systems. Install equipment including but not limited to cameras, detectors, controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduit, poles and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Tests devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Experience required: 2-4 years of related experience Required Skills: Basic computer and networking skills Desired Skills: MOT Certification Fiber Optic Fusion Splicing and troubleshooting Education required: High school diploma from an accredited high school. Technical coursework in related field is preferred. Reports to: ITS Maintenance Supervisor Competencies include: Oral and written communication skills Ability to work as part of a team Commitment to perform tasks in a safe manner Maintain high quality standards Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. Eland is committed to diversity, equity, and inclusion by fostering a workforce that represents different communities, cultures, and viewpoints. We will continue to build mutual trust and respect where employees are empowered to share their diverse perspectives, experiences, and ideas. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 4 years: Related Experience (required) Licenses & CertificationsMaintenance of Traffic (preferred) Driver's License (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities * Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. * Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. * Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. * Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. * Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. * Assist with projects such hardware or software upgrades, office moves and special events. * Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. * Document and maintain user request and incident records in IT Service Management System. * Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: * BA/BS degree or equivalent work experience * A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: * Experience supporting Windows-based computers, including Microsoft Windows 10 * Experience supporting VoIP Telephony solutions * Experience with enterprise imaging solutions for Windows-based computers * Experience supporting Smartphones, e.g., iPhone, Android * Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: * Law Firm or Professional Services experience * A+, ITIL and Microsoft Office Application certifications * Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: * The following will also be required of the successful candidate: * Strong organizational skills * Strong attention to detail * Good judgment * Strong interpersonal communication skills * Strong analytical and problem-solving skills * Able to work harmoniously and effectively with others * Able to preserve confidentiality and exercise discretion * Able to work under pressure * Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability

Full-time Description The IT Support Specialist will provide technical support for users by assessing and troubleshooting computer user support problems such as password resets, desktop issues and specialized applications problems. This position works within a team and serves as an initial point of contact for troubleshooting personal computer (PC) hardware, software and printer problems. In addition to providing both phone and in-person support, the IT Support Specialist remotely works on computer equipment using authorized remote-control tools and software while closely following national and local policies and procedures. Requirements JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES Skilled proficiency utilizing and troubleshooting Windows Operating System and Microsoft Office Working knowledge and proficient understanding in the use of Active Directory Knowledge of IT terminology and best practices Ability to troubleshoot and resolve computer hardware, software, desktop server and network issues Ability to reset local / network passwords and to add / remove users Excellent problem resolution skills with ability to properly and successfully address customer needs / requests Exceptional customer service skills with ability to use tact in handling difficult individuals and/or situations Excellent verbal and written communications skills with ability to write routine reports and correspondence Excellent analytical skills with ability to troubleshoot computer / network related issues. Ability to learn and apply new knowledge in a fast-paced environment Detail-oriented with ability to manage multiple projects and priorities Ability to effectively work both independently and in a team environment Confidentiality: has access to sensitive and confidential data · Technical: incident management systems and service reporting metrics, hosted and SaaS based solutions, all current Compute/Mobile operating systems and management platforms, networking technologies, including Cellular, WLAN, Ethernet and Broadband, Scripting tools/languages for administration and audit, current client based Unified Threat management systems and security suites. · Personal Attributes/Skills: Adaptable, analytical, ethics/integrity, conflict resolution, detail oriented, influence/persuasion, interpersonal skills, listening skills, negotiations, problem solving, and time management. Keen sense of accuracy, urgency and attention to detail, as well as ability to follow directions/procedures, and work in a fast-paced, time sensitive environment with frequent interruptions and distractions. · Physical Demands/Work Environment: Typically, work is performed in an office environment with frequent sitting, walking, standing, and occasionally reaching, lifting, climbing, stooping, kneeling, crouching, and balancing. Occasional visits to site locations may expose this position to outside weather conditions, construction equipment, loud noise and vibration, traffic, and the need to traverse un-cleared, uneven and rough land. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as a telephone and email. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in the English language (Bilingual in Spanish preferred but not necessary). Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, customers, and the general public. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Windows: 1 year (Preferred) IT Support Service: 1 year (Preferred) Microsoft Office Operation Systems: 1 year (Preferred) Linux: 1 year (Preferred) Work Location: In person

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success.

About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success. About the Job The Help Desk Support Engineer provides frontline technical support for users supporting U.S. Southern Command, with a primary focus on JIRA, GitLab, and related IT service management tools. This role ensures timely issue resolution, effective user onboarding, and consistent service delivery aligned with defined Service Level Agreements (SLAs). The position is performed remotely and requires close coordination with technical teams and end users to maintain operational efficiency and user satisfaction. U.S. citizenship and the ability to access U.S. military installations are required; while no clearance is mandatory, a Secret or higher clearance is preferred. Responsibilities End-User Support & Training * Provide technical support for JIRA, GitLab, and related IT management tools, ensuring prompt resolution of user issues. * Deliver user training and guidance to support effective system adoption and proper tool usage. * Resolve user access issues, troubleshoot software functionality, and support cloud-based IT applications. Ticketing, SLA & Workflow Management * Manage and resolve help desk tickets using IT service management and ticketing systems. * Establish and maintain structured workflows to track Service Level Agreement (SLA) adherence within JIRA. * Configure automated notifications, escalation procedures, and status tracking to ensure timely issue resolution. Incident Response & Documentation * Provide remote desktop support and assist with incident response activities as required. * Document issues, resolutions, and procedures clearly to support knowledge sharing and continuous improvement. * Maintain accurate records of support activities and user interactions. Coordination & Task Management * Coordinate with technical teams to escalate complex issues and support system improvements. * Manage and prioritize multiple tasks and support requests in a fast-paced operational environment. * Support mission partners and stakeholders with a strong customer service focus. Required Qualifications * Associate's degree in Information Technology, Computer Science, or three (3) years of equivalent experience in IT support. * Demonstrated experience resolving user access issues, troubleshooting software functionality, managing user accounts, and supporting cloud-based applications. * Demonstrated experience with IT help desk ticketing systems, remote desktop support, and incident response. * Strong customer service, communication, and technical documentation skills. * Ability to manage and prioritize complex project tasks. * Ability to travel approximately 5-15%, as required. * U.S. citizenship and ability to successfully pass a background check for access to U.S. military bases. Preferred Qualifications * CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate certification. * Experience supporting government IT programs and operating in regulated environments. * Portuguese or Spanish language proficiency. * Active or prior Secret or higher security clearance.

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as an Endpoint Applications Specialist located in various offices. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role can be based in various offices, on a remote basis. This role reports to the Endpoint Applications Manager. Position Summary The Endpoint Applications Specialist is responsible for evaluating, customizing, implementing, administering, and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins, PDF software, document productivity tools, SaaS applications, and team assigned applications across the firm. Key Responsibilities Evaluates, deploys, manages, and supports assigned applications at the enterprise level Creates project plans, sets schedules, and executes application rollouts and upgrades Performs product and system analyses/testing and presents recommendations to management Reconfigures or customizes applications as needed to satisfy user requirements Works with users, other specialists, and system engineers to address system/application issues or enhance workflow procedures Prepares all documentation for assigned projects including user and business requirements Communicates product updates and technical specifications to diverse audiences within the GT environment Maintains and further develops in-house macros, customizations, and tools Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath Provides Tier 3/subject matter expert (SME) support for all core applications assigned to the team Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager Appears on camera for meetings with colleagues and vendors Other duties as deemed appropriate by the Endpoint Applications Manager Qualifications Skills & Competencies Strong technical knowledge in the use, configuration, and deployment of Microsoft 365 Applications Strong technical knowledge of Microsoft Windows Operating Systems Strong technical knowledge of Microsoft Office document creation and recovery Familiarity with automation languages such as VB, PowerShell, Python, JavaScript, and JSON a plus Comfortable working with SQL Query Language to query and manage SQL databases Strong knowledge and experience working with document management systems, document comparison/metadata applications, and legal macro packages Strong knowledge and experience working in the registry and maintaining group policy Knowledge of cybersecurity principles and practices, including threat detection, risk management, and data protection Basic understanding of AI, its risks and implementation. Familiarity with Copilot for M365 a plus Familiarity with tools like firewalls, VPN, intrusion detection systems, and encryption technologies Familiarity with project management processes with an emphasis on managing projects, assessing priorities, and achieving solutions under deadline Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability Excellent oral and written communication skills and the ability to build effective internal and external client relationships Proficiency in using collaboration tools such as Microsoft Teams Education & Prior Experience Bachelor's degree in computer science and/or Information Systems or equivalent experience Minimum two years' experience in applications testing, configuration, deployment, administration, and support A+, Net+, Microsoft Office User Specialist Certifications a plus GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation's third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries. Our ongoing tradition of groundbreaking achievement has earned top recognition at the national and international levels and makes M-DCPS your best choice. BASIC OBJECTIVES The Curriculum Support Specialist is responsible for planning, delivering, and presenting subject area inservice classes. They offer direct services to students and/or teachers by developing appropriate curriculum materials and assessment tools and providing demonstration lessons and instructional coaching. Support and information relative to instructional and staff development programs is also provided. The Curriculum Support Specialist serves as a resource to administration, schools, and instructional staff. JOB TASKS/RESPONSIBILITIES 1. Plans, organizes, develops curriculum materials and presents inservice activities, workshops and programs in designated subject areas. 2. Provides support services to schools through demonstration lessons, parental involvement activities, and instructional coaching to improve classroom environment. 3. Assists teachers in identifying students' needs and recommending appropriate instructional methods and materials to increase student achievement. 4. Develops and administers assessment instruments to determine effectiveness of instructional programs. 5. Assists administrators and school personnel in identifying and implementing national and state-wide educational programs at appropriate school-sites. 6. Provides curriculum support and assistance for region and school-based staff in the review and evaluation of instructional materials, educational resources, and computer software. 7. Facilitates the interaction and networking of school-based teachers for the purpose of sharing teaching techniques and strategies. 8. Prepares grant applications and supervises administration of grants, as directed. 9. Performs other related duties as required or as assigned PHYSICAL REQUIREMENTS This is light physical work which requires the following physical activities: lifting, bending, reaching, sitting, standing, walking, pushing, pulling, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Frequent travel within the county may be required. MINIMUM QUALIFICATION REQUIREMENTS 1. Bachelor's degree with certification in the appropriate educational field, i.e. elementary, secondary, exceptional student education, social work, etc. Master's degree is preferred. 2. A minimum of three (3) years of successful classroom teaching experience. 3. Satisfactory teacher evaluations for three (3) years. 4. Two (2) years experience with district/region level curriculum writing or district/region staff development, and/or serving as teacher reading facilitator, department chairperson, team leader or other educational leadership position, preferred. 5. Ability to communicate effectively in both oral and written forms. APPLICATION REQUIREMENTS To create your candidate profile, you will need to gather the following: * Personal information * Current resume and work history * Certification information * For certification information, please visit ******************************************** * Official SEALED transcripts must be submitted to M-DCPS via one of the following: * U.S. Mail addressed to: Miami-Dade County Public Schools, Transcript Desk, 1450 NE 2nd Avenue, Suite 150 Miami, FL 33132 * Electronic Mail to: **************************** * You must use National Student Clearinghouse, Parchment, or eScrip-Safe to request an electronic transcript via email. Please note that not all colleges/universities participate in the electronic transcript exchange. * Two professional references: * Uploaded References must be on a letterhead OR on the District's Reference Form (Printing T:\FORMS\3000\3506.FRP (dadeschools.net), have an original signature, and be dated within the last year from current or past supervisors or college professors. Starting Salary: $58,134.00* * (includes 6% Referendum Retirement Accruing Supplement of $3,003) New hires may be eligible to receive credit for verified years of experience, which can enhance their starting salary. For more details, please refer to the Newly Hired/ Teachers Salary Schedule - Click Here Please use the link below for salary inquiries. Salary Inquiry Request - Click here We are an equal opportunity employer.

Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management

Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example, client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers' locations for the client's en route to any job. We created a portal platform to guide you in listing your professions. The platform provides you with schedules, invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all. The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15-mile radius. Our language preferred gives you better communication skills during your tasks. Our client's and providers' health & well-being are our highest priorities. BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the third-party background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs. ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers. SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decision-making. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. We are looking for a competent IT Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent IT Helpdesk Technician must have a good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Requirements Proven experience as a help desk technician or other customer support role. Tech-savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Proficiency in English. Excellent communication skills. Customer-oriented and cool-tempered. BSc/BA in IT, Computer Science or a relevant field.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

Summary/Overview: We are seeking a skilled Mechanical Technician to manage the installation, maintenance, and repair of industrial juicer machines used in restaurants, bars, and hotels. This role is specifically focused on mechanical and industrial equipment, not on computer or IT systems. The ideal candidate will have hands-on experience with industrial machinery, a strong mechanical aptitude, and the ability to provide exceptional customer service. Responsibilities: Install, set up, and calibrate industrial juicer machines at various locations, including restaurants, bars, and hotels. Perform regular maintenance and troubleshooting to ensure optimal performance and reliability of juicer machines. Diagnose and repair issues related to the mechanical and electrical components of juicer machines. Provide technical support and promptly resolve customer issues in a professional manner. Maintain accurate records of service activities, parts used, and equipment status. Ensure compliance with safety regulations and company policies during all service activities. Required Skills: High school diploma or equivalent; technical certification or training in industrial equipment is preferred. Proven experience with industrial juicer machines or similar industrial/mechanical equipment. Strong mechanical and electrical troubleshooting skills, particularly with industrial machinery. Excellent problem-solving abilities and attention to detail. Effective communication skills and a strong customer service orientation. Ability to work independently and manage time efficiently. Physical Requirements: Ability to lift and move heavy equipment (up to 75 lbs). Capability to stand, bend, and stretch for extended periods during service activities.