Technical Support Analyst
Technical specialist job in Littleton, CO
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location!
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Warehouse experience
Must be authorized to work in the US. Sponsorships are not available.
IT Support Specialist
Technical specialist job in Denver, CO
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items.
The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning.
Primary Responsibilities, Essential Functions and Requirements:
Communication & Professionalism:
The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position.
Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved
Ensure productivity metrics are achieved and standardized processes are followed
Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences.
Adhere to and enforce company and client information security policies
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Technical Support:
Maintain and support a mixed PC and MAC technology environment
Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance
Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content
Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange
Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment
Coordinate and set up AV for company meetings and events, including testing and setting up hardware
Actively participate in departmental & client meetings
Be available in the event of outages and urgent needs (may be after hours)
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments.
Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency.
Perform all other duties as assigned in support of IT and AV services.
When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned.
Requirements
Experience and Qualifications:
Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment
Thorough knowledge of Windows desktop operating systems and basic office applications
Experience administering user and group objects in Active Directory
Experience administering Office 365/Exchange mailboxes
Experience with desktop imaging tools (SCCM/WinPE is a preferred)
Ability to provide after-hours support
Strong interpersonal and communication skills
Attention to detail, with a focus on systems processes adherence and organizational skills
Strong analytical and problem-solving skills
Self-starter with the ability to work independently as well as within a team environment
Periodic weekly travel is required to remote sites for on-site support
Preferred Skills:
Experience supporting Office 365 and Windows server platforms
Experience working with
Education, Certifications and Licensures:
Active Directory, PowerShell scripting, and SCCM
Experience troubleshooting integrated or ad-hoc AV systems
Experience supporting Cisco IP phones and Call Manager
Two year degree or higher is preferred or equivalent work experience
Microsoft, CompTIA A+ or other technical certificates desired
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Technical Support Analyst
Technical specialist job in Denver, CO
AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. You'll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture.
Compensation:
Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months
At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter)
Responsibilities:
Build and maintain strong client relationships.
Respond to client inquiries via email and phone.
Provide technical troubleshooting for the software platform.
Learn the platform in detail to resolve and escalate issues.
Manage internal order entry and maintain customer databases.
Collaborate with internal teams to resolve client concerns.
Review accounts for accuracy and process updates.
Requirements:
Bachelor's degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field.
Exceptional communication skills.
Strong organizational skills with attention to detail.
Ability to thrive in a fast-paced environment.
Proficiency in MS Outlook, Word, Excel, and PowerPoint.
Technical aptitude and problem-solving skills.
Career Path & Growth Opportunities:
Start in Tier 1, advance to Tier 2 and Tier 3 within six months.
Participate in the Support Analyst Training Program for in-depth product expertise.
Promotion opportunities across Client Care, Sales, Operations, or Product.
Recognition for contributions in a collaborative, growth-focused environment.
AimHire is an equal opportunity employer.
Senior Computer Support Specialist
Technical specialist job in Boulder, CO
Senior Computer Support Specialist
Compensation: $30/hour
Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team!
Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations.
Key Responsibilities & Duties:
Provide Tier 2/3 Support
Upgrade and repair laptop and desktop computers
Administer MS O365 and Active Directory
Assist with LAN/WAN applications
Install latest MS Windows Desktop OS versions
Set up network printers and servers
Create and maintain installation instructions
Support Android and IOS device upgrades
Log tickets and answer Help Desk calls
Required Qualifications & Experience:
High School Diploma or GED required
5 years' experience in Windows server environments
5 years' experience in remote customer support/helpdesk
Current Driver's License
US citizenship required due to DHS clearance
Excellent interpersonal and communication skills
Working knowledge of MS Windows Desktop OS
Working knowledge of computer systems and networks
Flexibility and adaptability to changing priorities
Basic project management skills
Nice to Have Skills & Experience:
Experience with Kronos and OKTA/O365
Experience in setting up new office IT infrastructure
Experience in TCP/IP network troubleshooting
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IT Support Technician l
Technical specialist job in Englewood, CO
Job Title: IT Support Technician I
Pay Rate: $25.10/hr
ZIP Code: 80112
Job Type: 12-month Contract
Skills:
-Team focused with the capacity for knowledge sharing
-Written and verbal communication skills with end users
-Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
-Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, and other related peripherals
Education:
*Associate's Degree in a related field of study or Information Technology certifications (Microsoft, A+, Help Desk Institute, Dell, etc.
*Higher education may substitute for relevant experience and relevant experience may be considered in lieu of required education.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Help Desk Technician
Technical specialist job in Denver, CO
Title: Tier 1/2 Helpdesk Technician
Company: Tetra Tech
Duration: 6 months contract to perm
Pay: $18-$20/HR
Hours: 40 hours, 8-5PM
Interviews: 2 rounds
Required Skills & Experience
* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously
* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
* Experience installing and troubleshooting desktop and laptop operating systems and applications.
* Strong collaboration, communication, and customer service skills
Nice to Have Skills & Experience
*Experience with Cherwell as a ticketing software or ServiceNow
*Fluency in French (to speak with French clients and resolve tickets)
*Experience with Linux
*Experience with MAC systems
Job Description
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
IT Help Desk
Technical specialist job in Lafayette, CO
Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment.
This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks.
Role Overview
This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment.
Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls.
Managing phone calls, emails, and ticket creation.
Assist users with basic hardware issues and routine operating system or software challenges.
Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality.
Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use.
Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions.
Qualifications
Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience.
Previous Tier 1 help desk experience.
At least one year of experience working in a Windows-based environment.
Experience with Active Directory or similar.
Experience with password resets, remote-in support tools, PC imaging.
Onboarding Requirements:
All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.
Service Desk Specialist
Technical specialist job in Thornton, CO
This is an on site contract opportunity with our client in Thornton, CO through August 2026.
3 years of experience as a Service/ Help Desk technician.
Experience with mobile, network, software and hardware
Any lead experience is a huge plus!
Any ITIL is also a plus but not required.
Information Technology Support Technician
Technical specialist job in Englewood, CO
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring an IT Support Technician for our client (a high-tech aerospace and defense contractor delivering complex technology solutions for national security and space exploration).
This is an onsite 12-month contract role based in Englewood, CO, offering a competitive pay rate of $25.00 per hour. This role provides essential Level 1/2 computer and network support to employees, encompassing the installation, troubleshooting, and repair of desktop/laptop hardware and software.
Role Details
Compensation: Competitive pay rate of $25.00 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract.
Location: Onsite in Englewood, CO.
What You'll Be Doing
Provide comprehensive hardware, software, and network support to employees within the corporate environment.
Install, troubleshoot, service, and repair desktop/laptop computers and related network equipment.
Install attendant software and configure personal computer systems for employee use.
Investigate and analyze information, network, and communications needs, offering recommendations for hardware and software purchases.
Focus on team collaboration and knowledge sharing to ensure efficient resolution of technical issues.
What We're Looking For
Associate's Degree in a related field of study or relevant Information Technology certifications (e.g., A+, Microsoft, Dell, Help Desk Institute).
Relevant experience may be considered in lieu of required education.
Strong team-focused approach with the capacity and willingness for knowledge sharing.
Basic to intermediate skills in troubleshooting hardware (desktop/laptop) and software issues.
Ability to physically handle and move equipment (occasionally lifting up to 50 lbs) as required for service and repair tasks.
Apply today to join a dynamic team supporting critical infrastructure projects.
#ITSupport #HelpDesk #Technician #OnsiteJob #EnglewoodCO #AerospaceAndDefense
IT Support Technician I
Technical specialist job in Englewood, CO
IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations.
Position Overview for the IT Support Technician I:
Provide basic desktop, printers, and peripherals support on-site to end users.
Assist with conference room setup, audio-visual equipment, and troubleshooting.
Deliver exceptional customer service ensuring high levels of customer satisfaction.
Support and maintain hardware and software solutions as per organizational standards.
Collaborate effectively with team members and share knowledge to enhance team performance.
Requirements for the IT Support Technician I:
Associate's Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).
1-2 or more years of relevant experience in desktop support.
Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.
Demonstrated customer/solution ownership and a drive for excellence.
Excellent written and verbal communication skills with end users.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Compensation Details: $25.1/hr W2
Data Center Network Modeling Technician
Technical specialist job in Boulder, CO
Core Skill Focus: Candidates must be highly efficient and exceptionally detail-oriented.
Desired Technical Experience: Experience in database administration, SQL querying, scripting languages such as python or java (this will be useful to make apps script functions so internal tooling / reporting can be improved upon), and high-volume, repetitive data entry. (cannot stress how repetitive this role is, need to be fast and accurate every time!)
Fiber / Data Center Knowledge: This is a more of a secondary preference. Everything related to fiber infrastructure can be taught on the job, so candidates with literally zero fiber background should not be filtered out if they meet the core data/efficiency requirements.
Sr Tier I Desktop Support Technician
Technical specialist job in Denver, CO
Job Title: Sr. Tier 1 Desktop Support Technician
Job Type: Full-Time
Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program)
About Us:
We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area.
Job Description:
As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role.
Key Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues remotely and on-site.
- Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction.
- Assist with the setup, configuration, and deployment of new equipment.
- Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues.
- Maintain detailed and accurate documentation of all client interactions and resolutions.
- Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues.
- Participate in regular training and stay up-to-date with the latest industry trends and technologies.
- Participate in on-call support rotation as required.
Requirements:
- Location: Must reside in the Denver/Metro area.
- Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company.
- Strong knowledge of Windows and mac OS operating systems.
- Experience with Office 365, Active Directory, and basic networking principles.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks effectively.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with ticketing systems like ConnectWise or HaloPSA.
- Familiarity with remote monitoring and management (RMM) tools.
Preferred Qualifications:
- CompTIA A+, Network+, or similar certifications.
Benefits:
- Competitive salary based on experience and qualifications.
- Lucrative Bonus Program
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
- Collaborative and supportive work environment.
How to Apply:
If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.
We are an equal opportunity employer and welcome applications from all qualified candidates.
Information Technology Support Engineer
Technical specialist job in Boulder, CO
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
IT Help Desk Technician- Onsite in Denver, CO
Technical specialist job in Denver, CO
IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset.
This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Primary Responsibilities
Technical issues involving Microsoft's full suite of business applications and operating systems.
Technical issues involving Apple's full suite of business applications and operating systems.
Hardware and software support, maintenance and updates for desktops, printers, and mobile devices.
Mobile Device Management (MDM) for Mac management.
General knowledge hardware and software support for servers.
General knowledge firewalls, switches, and wireless access points.
Logging client issues correctly in our ticket management system.
Substantial customer service focus with proven results for client satisfaction.
Demonstrate complete ownership and accountability of incoming tickets.
Address time sensitive issues promptly.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Logging client issues correctly in our ticket management system.
Ability to work with vendors to get customer environment stable.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Must be able to go on-site to help with the needs of the customer.
Education and Qualifications
Minimum 3 years' experience in help desk environment or related field.
Excellent communication and customer service experience
Active driver's license and proof of auto insurance
Mobile Device Management (MDM) for Macs
Revit knowledge and experience
Windows and/or Apple operating systems
General Knowledge of Microsoft Exchange (On-Premises and Online)
General Knowledge of Hypervisor technology (Hyper-V and VMware)
Understanding of networking including DNS, DHCP, TCP/IP
Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc.
Certification required within six months of being hired
Compensation
$55,000-$70,000 Annual Salary- depending on experience
Soft Skills
Supervision/Autonomy
Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility.
Planning/Organization
Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help.
Process Management
Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech.
Communication
Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups.
People Skills/Conflict Management
Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts.
Physical Requirements
Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day
Ability to sit for an extended period
Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Technology Support Analyst - Instructional Support Facility
Technical specialist job in Centennial, CO
Job Title: Technology Support Analyst
FLSA Exemption Status: Non-Exempt
Classification Group: Staff Support
Supervising Position: Technology Support Lead
Pay Plan: Educational Support Personnel
Pay Range: Range 13
Last Updated: 08/07/2025
Pay Information
Benefits Information
JOB SUMMARY: Provide technology service/support and repair of computers, peripherals, and multimedia equipment. Analyze and resolve hardware, software, and network problems. Prepare documentation to assist users with their computer requirements. Support user hardware and software, application installations, maintenance, upgrades, and troubleshooting technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Task Descriptions
Frequency
Percentage of Time
1.
Travel to district facilities as required supporting end users; facilitate training and maintenance of assets/equipment. Analyze and resolve problems with district hardware, applications, and technology peripherals.
Daily
40%
2.
Maintain, support, and/or repair district computers, terminals, printers, peripherals, multimedia, telecommunications equipment, and other technology assets.
Daily
30%
3.
Research and resolve problems related to network connectivity. Implement new software releases. Install hardware, software, and technology peripherals.
Daily
5%
4.
Maintain warranty and other records related to repairs.
Daily
5%
5.
Act as a consultant in the purchase of technology assets in accordance with district standards.
Daily
5%
6.
Assist with technology projects as requested.
Daily
5%
7.
Assist in maintaining assets, orders, inventories, repairs, shop facility tools, and district vehicles in a clean and safe manner
Daily
5%
8.
Perform other duties as assigned or requested.
Daily
5%
TOTAL
100%
REPORTING RELATIONSHIPS: This job has no direct supervisory responsibilities.
MINIMUM QUALIFICATIONS:
The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.
Criminal background check and fingerprinting required
High School Equivalency (HSE) diploma
Five (5) years of professional work experience
A+ Certification or obtained within 12 months of hire
Dell Support Certification required or obtained within 90 days of hire
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work location is subject to change to meet the requirements of the organization
Medium work strength level (lifting or carrying 50 pounds)
Primarily works indoors
Typically a moderate noise level
DESIRED QUALIFICATIONS:
Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.
Experience working in the public sector, specifically public education
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement
Auto-ApplyIT Support Specialist
Technical specialist job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Need a Help-desk Support in Golden, Colorado
Technical specialist job in Golden, CO
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Qualifications
Type Qualifications Competency Experience Required
Skills A+ Proficient 1-2 yrs No
Skills Active Directory Proficient 1-2 yrs Yes
Skills Adobe Acrobat Novice 6 mths - 1 yr No
Skills Communication skills both verbal and written Advanced 2-3 yrs Yes
Skills DOS Novice
Skills Java Novice 6 mths - 1 yr No
Skills JD Edwards Enterprise One (ERP) Novice
Skills Learning ability Advanced 4-5 yrs Yes
Skills Mac OS Novice 6 mths - 1 yr No
Skills Microsoft Office Proficient 2-3 yrs Yes
Skills Windows 10 Proficient 1-2 yrs Yes
Skills Windows 9x/2000/XP/NT/Vista/7 Proficient 2-3 yrs Yes
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical specialist job in Denver, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Production Support Technician
Technical specialist job in Longmont, CO
Who We Are
Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at *****************
Summary
We are looking for a self-motivated Production Support Technician to join our growing company. This individual will work closely with Engineering, the Production Supervisor, assemblers, and component suppliers to identify, troubleshoot, support, and solve production issues to ensure continuous flow of manufactured product without defects.
Responsibilities
Provide daily technical support, troubleshooting, and problem solving to the manufacturing line and component suppliers to ensure continuous flow of manufactured product.
Develop new and enhance / maintain existing build and test instructions to ensure products are built correctly every time.
Troubleshoot and repair manufacturing test equipment, repair cable harnesses, reset test software, and update settings as needed.
Review and disposition rejected materials such as PCAs, transformers, circuit breakers and sheet metal.
Develop, maintain, test, and execute engineering changes to improve manufacturing (DFM/A), control costs, ensure quality, and resolve customer issues.
Perform calibration of manufacturing equipment and maintain calibration schedule and records.
Occasionally perform routine and qualification tests on products and software.
Required Qualifications
5+ years of technical support in a manufacturing environment.
Basic electrical and mechanical engineering knowledge.
Experience working and communicating with test equipment such as voltmeters, calipers, load banks and similar instruments to make manual and automated measurements.
Ability to read and understand electrical schematics and mechanical part drawings.
Familiarity with LEAN manufacturing principles.
Proficient with all common business software, such as Outlook (calendar and email), Word, Excel with the ability to install, update and uninstall software applications.
Experience with interactive use of ERP systems for accessing BOMs, item masters, where-used, and supplier information.
Strong verbal and written communication skills for articulating technical approaches and progress to both technical and non-technical audiences.
Flexible team player who actively establishes and maintains effective working relationships with company management and co-workers, suppliers, and occasionally with customers.
Ability to multi-task.
Preferred Qualifications
Associates degree (or higher) or equivalent in a technical field of study.
Location: This position is located on-site in Longmont, CO.
Base Compensation: $26 - $37.70/hr is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience.
Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.
We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.
At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us:
“Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”.
Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.
At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.
We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Data Migration Specialist (Customer Support)
Technical specialist job in Denver, CO
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes.
We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.
Role Overview:
As a Specialist, Data Operations at Housecall Pro, you're a meticulous data steward, ensuring the precision and completeness of our data. You are self motivated, with the ability to work autonomously. You're adept at identifying and resolving data anomalies, diving deep to tackle root causes. Your thirst for learning and commitment to accuracy make you an invaluable asset to our data operations team.
Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you'll be each day:
Analyze source and quality of data, identify potential issues and develop custom data migration action plan
Resolve data migration issues and provide technical support for the data migration process
Communicate consistent trends and opportunities to our product/engineering team for future improvements
Create and maintain internal and external process documentation
Communicate client information, trends and feedback cross-functionally
Innovate on current processes and proactively seek ways to improve the Pro experience
Qualifications:
Bachelor's degree preferred
2-4 years of full-time customer success, implementation, engineering or data implementation experience
Intermediate knowledge and experience with Microsoft Office Suite with proficiency in Excel or Google Sheets
Experience with Python a plus
Experience using or developing with conversational AI platforms (such as -ChatGPT, GPT-based tools, or other NLP models) a plus
Demonstrated experience exceeding customer success or sales metrics
Proven success working with cross-functional teams and building strong relationships internally and externally
What will help you succeed:
Meticulous attention to detail
Excellent written/verbal communication skills
Strong critical thinking and problem-solving skills
Adaptability, drive, and a self-starting attitude
Ability to excel in a fast-paced, team environment
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-remote
Location Dependent information
This role is open to candidates and the expected compensation range for this role is
$21.55-$25.35 / hour + 10% variable.
The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
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