Technical specialist jobs in Santa Barbara, CA - 124 jobs

Job Description About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration Powered by JazzHR bn G1hFIy8X

Compensation Salary Range: $44.19 - $61.52 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: ************************************ Responsibilities Radiology Tech Specialist/CVL Tech - One (1) Full-Time 10-Hour Shift Position Available Plus Call Required in addition to regular schedule, 30-minute response time required while on-call Position Overview: Provides procedural support in the Cardiovascular Lab including operation of radiologic equipment, procedural patient care, and patient monitoring, circulating, and scrub duties. Qualifications Minimum Qualifications: Associates Degree or equivalent from a two-year college or technical school for Radiology Technology. California Radiology Technologist license. California Fluoro permit. BLS certification and ACLS certification. At least six months' recent experience in an acute care procedural setting, cardiovascular, Electrophysiology, peripheral vascular, interventional neurology, and/or interventional radiology knowledge, experience with advanced IT applications such as PACS and physiologic monitoring systems. Must be flexible and have excellent communication skills. Preferred Qualifications: RCIS, RCES or advanced Radiology Tech certification. Prior Cath Lab Experience. Proficient in sterile technique. Experience with cardiovascular physiologic monitoring. Experience with EKG rhythm recognition. Overview When it comes to quality, we're 5 Star! Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve. Community Memorial Hospital - Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction! Community Memorial Healthcare Benefits To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That's why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family's health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way. Competitive Pay Shift Differentials In-House Registry Rates Fidelity 403(b) Retirement Plan Paid Time Off Medical (EPO/PPO), Dental, & Vision Insurance Coverage Voluntary Worksite Benefits Employee Assistance Program Available 24/7 (EAP) Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Recognition programs Employee service recognition events Home, Retail, Travel & Entertainment Discounts National Hospital Week and National Nurses Week celebrations Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community. “We are an AA/EEO/Veterans/Disabled Employer”

The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment

Job DescriptionSalary: $24.50 per hour The Mental Wellness Center is dedicated to enhancing mental health and well-being in our community. We offer youth programs, early intervention, safe and affordable housing, education, and resources for mental health challenges. Our mission, driven by values of hope, inclusivity, collaboration, and connection to care, aims to create a workplace that embraces diversity, equity, inclusion, and belonging, ensuring that everyone feels safe, respected, and valued. Summary: The Resident Support Professional provides personal care and supervision in residential facilities for individuals with serious mental illness. This position reports to the Directorof Residential Services Responsibilities: Care and Supervision: Provide compassionate care and supervision to residents in our adult residential facilities, ensuring their safety and comfort. Follow individual service plans for each client, tailoring care to their specific needs and preferences. Daily Living Assistance: Assist residents with activities of daily living and independent living, including medication oversight. Monitoring and Reporting: Monitor and document client status. Take appropriate actions to promote client well-being. Report any changes in client status to ensure prompt attention and support. Documentation: Accurately document client status changes, including physical changes, medication reactions, psychosocial status changes, and behavioral changes. Strictly adhere to guidelines outlined in the employee handbook, including the dress code, code of conduct, and scheduling policies. Perform other duties as assigned to support the needs of the facility and its residents. Collaborate with team members to ensure quality care. Qualifications and Skills: Basic First Aid & CPR certification (or ability to obtain). Effective communication skills. Proficiency in record-keeping software. Empathy, compassion and leadership skills Salary: $24.50 per hour Type: Full-time, Non-Exempt Benefits: 100% paid medical, dental, vision insurance, 401(k) with matching, and more.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Compensation: $20 - $25 hourly Responsibilities: Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment About Company Aseva helps mid-market organizations run securely and reliably with mission-critical technology services. We partner with decision-makers to improve uptime, reduce risk, and simplify IT through managed services, cybersecurity, cloud, network, and communications solutions.

Level III Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: Active DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, an experienced and technically proficient Level III Technical Support Specialist to provide senior-level, mission-critical support for the Safety Analysis System (SAS) environments-both classified and unclassified-at Vandenberg Space Force Base. The successful candidate will serve as a subject matter expert for advanced troubleshooting, security compliance, and the operation and maintenance of SAS network infrastructure, collaborating closely with Government security stakeholders.Key Responsibilities: Serve as the SME for advanced diagnostics and resolution of complex hardware, software, and network incidents across SAS and SAS-C. Lead system patching, software updates, and security remediation in compliance with Government change management guidelines. Manage user and privileged accounts, permission changes, and support periodic recertifications and audits. Perform vulnerability assessments, assist with ATO/RMF tasks, implement NIST 800-53 controls, and maintain security documentation. Guide and mentor Level I/II staff, providing escalation support and ensuring rigorous completion of technical tasks. Maintain and update system documentation, diagrams, and procedures; prepare incident reports and technical summaries as required. Support backups, COOP/DR testing, and ensure mission-critical data resilience. Foster proactive collaboration with ISSMs, system owners, and technical teams to further enhance the security posture of SAS. Participate as needed in after-hours or surge operations. Required Qualifications: Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). 5+ years of progressive technical support experience, including 2 years in federal or DoD environments. DoD 8570 compliant certification (e.g., CompTIA Security+, CASP+, or CISSP). Expertise in Windows/Linux server administration, Active Directory, virtualization, and advanced network troubleshooting. Demonstrated experience with incident management, vulnerability tools, and NIST/RMF standards. Active DoD Secret clearance (or ability to obtain and maintain). Excellent leadership, communications, and documentation skills. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.

Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Goleta, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $28.00/hr

FADE Associate (Facilitating Alternative Day Environments) 💼 Part-Time | $20.00/hour 🕒 Flexible hours: 15-35 hours/week 🎊💵 $500 sign on bonus! 💵🎊 At People Creating Success (PCS) , we believe that inclusion, dignity, and joy should be part of everyone's day. As a FADE Associate , you'll work one-on-one with adults with developmental disabilities, helping them build skills, confidence, and connections through community-based activities . 🌟 What You'll Do: Support individuals in volunteering, attending events , and exploring their community. Encourage and model independent living skills and personal growth. Help people meet their goals while having fun and staying active. Be a dependable, positive presence in someone's day-to-day life. ✅ What We're Looking For: A compassionate, people-oriented mindset -you enjoy helping others succeed. A valid driver's license and reliable vehicle (required). CPR/First Aid certification and behavior support experience are a plus (training available). Flexibility, patience, and a passion for inclusion. 💙 Why Join PCS? $20/hour + mileage reimbursement $500 sign on bonus! $10/month cell phone stipend Sick leave and retirement plan Health benefits and PTO available if you transition into full-time A supportive team that values purpose, creativity, and connection 🧭 About PCS For over 20 years, People Creating Success has been a leader in providing Supported Living, Independent Living, and Day Services for adults with developmental disabilities. Our mission is rooted in person-centered thinking , community inclusion, and the belief that every person deserves to live a full, self-directed life. ✨ Ready to Make an Impact? Apply today and become part of a passionate, purpose-driven team that's changing lives-one meaningful day at a time.🌐 Learn more at ********************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: * none Duties/Responsibilities: * Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. * Effective planning to conduct sales presentations by meeting customers physically on a daily basis. * Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. * Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. * Continuously updating all customers on company product modifications, changes, and enhancements. * Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. * Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. * Effectively attending conferences and trade shows. * Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. * Organizing joint sale calls and attending them with distributors. * Preparing reports for sales and marketing and maintaining expense accounts. * Updating and maintenance of customer accounts including contact names and numbers for future sales. * With the help of inside sales support, provide product quotes to customers as needed. * Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: * 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving * Knowledgeable in tooling and manufacturing process * Ability to assist customers with processing parts and correct application of tools. * Job shop experience is high in regard * Assisting customers with proper speeds and feeds for materials used. * Experience in designing special tools is highly regarded * Experience processing customer parts from drawing to finished product. * Account management for current customers * Proven ability to develop new customers is ideal. * Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: * Capable of preserving confidential or sensitive information. * Effective time management, organization and multi-tasking skills. * Special people skills to deal with customers and an outgoing personality. * Able to prospect new accounts. * Effective written and verbal communication skills. * Very good team player and should work well under pressure. * Proficient in Microsoft Excel. * Requires knowledge and some experience in own discipline through education and experience. * Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. * No supervisory responsibilities; accountable for developing functional contribution. * Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. * Exchanges simple information, asks questions and checks for understanding. * Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: * Must be able to lift 15 pounds at times. * Must be able to travel. * Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelors degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.

The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.

The Client Support Specialist is responsible for performing a full range of customer service-oriented telephone and e-mail support activities for customers and Bank personnel; handling incoming calls; providing immediate answers to basic questions regarding accounts; actively listening, troubleshooting and resolving customer questions or concerns; identifying to complete banking transactions, and to escalate unresolved customer issues to the appropriate manager/department. Duties & Responsibilities: Provides basic support to Bank customers by phone or email as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow-through with involved customers and employees. Greets customers professionally; responds to phone and email inquiries of a specific or general nature; determines appropriate response or direction for the caller or email. Handles large numbers of incoming calls; Provides accurate, valid and complete information by using the right methods/resources. Resolves customer concerns, problems and discrepancies by clarifying issues within given authority; researches and explores answers and alternative solutions; reconciles accounts; enters corrections; reverses customer fees/charges with the concurrence of Bank management; identifies and escalates unresolved issues to the Senior CSS, CSM, and manager/department. Performs various operational duties; processes account balance or transfer requests, stop payment orders, changes of address, resets online banking passwords, Zelle, Apple Pay, and other such customer requests or authorizations based upon proper customer identification, authorization, and approval. Reviews various reports, prepares correspondence such as internal emails to customers. Identifying opportunities and referring to appropriate departments. Assists in special projects for the department as directed. Inputs call and email information accurately and efficiently in the Service Desk for tracking. Attend various product knowledge and customer service training presentations. Maintains a proficient knowledge of all applicable banking rules and regulations. Assumes responsibility for various department functions in the absence of staff members or in overload situations. General: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for your own actions. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities. Complies with all applicable OSHA safety standards, including: Read the workplace safety and health poster at the jobsite. Reports on any hazardous conditions to their manager and/or HR Reports any job-related injury or illness to their manager and/or HR and seeks treatment promptly. Compliance Complies with all bank policies and procedures and all applicable government regulations including, but not limited to [fill in based on job responsibilities] regulations, staying current and knowledgeable of all policies, procedures and regulations related to the job functions and completing all assigned training on time, requesting additional training as needed to be proficient in all job responsibilities; cooperating with internal and external auditors and bank examiners by providing full cooperation and timely delivery of requested documentation and information; and reporting concerns about compliance to the Compliance Officer to enable prompt remediation. Complies with Bank policies and procedures relating to the Bank Secrecy Act (BSA), and Anti Money Laundering (AML) and Office of Foreign Asset Control (OFAC) guidance. Report suspicious activity to the BSA Department through a Suspicious Incident Report (SIR). Adheres to privacy and information security policies and ensure all sensitive internal and external customer information is properly secured and safeguarded. Use secure methods delivering clients and/or confidential data by email. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); one or more years related experience and/or training: or the equivalent combination of education and experience. Work related experience should consist of call center or customer service support duties in a financial institution or business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Exceptional listening, verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, write reports, correspondence and procedures, speak clearly to customers and employees. Courteous and professional social skills to converse with customers in a business environment and a pleasant, clear speaking voice. Basic experience, knowledge and training in bank operational activities, terminology and products and services. Basic knowledge of general office practices. Excellent organizational and time management skills. Skills in operating telephone system equipment and office equipment. Basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs. Intermediate data entry and typing skills to meet production needs of the position. Basic math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Strong problem-solving abilities with ability to handle stressful situations appropriately and deal with routine problems involving multiple facets and variables in non-standardized situations. Ability to work under general supervision while performing duties.

Port Hueneme, California, US Los Angeles, California, US West Hollywood, California, US Oxnard, California, US Navy 12493 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $93535.65 - $155892.76 Description & Qualifications** **Position Description & Qualifications** Are you looking for an opportunity to contribute to the Navy's surface ship readiness? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. We are seeking an experienced **Engineering Product Support Analyst** to support the development and execution of integrated sustainment strategies for key Hull, Mechanical, and Electrical (HM&E) systems. The ideal candidate will hold a PMP certification and/or demonstrate deep experience in project planning, execution, and control-particularly with building and managing Integrated Master Schedules (IMS) and Work Breakdown Structures (WBS). In this role, you will: + Develop and maintain Integrated Master Schedules (IMS) that capture milestones, dependencies, resource assignments, and critical path analysis. + Build and manage detailed Work Breakdown Structures (WBS) aligned to project scope and deliverables. + Coordinate across engineering, logistics, contracts, and financial teams to support complex projects and deliverables. + Track and update project action items, risks, and deliverables, ensuring alignment with management and leadership priorities. + Prepare briefing materials, status reports, and documentation to support decision-making by senior leadership. + Facilitate stakeholder meetings, maintain minutes, and monitor follow-up actions to ensure accountability. + Support lifecycle sustainment planning efforts, including document coordination and data consolidation. + Apply project management best practices and frameworks (e.g., PMBOK) to ensure consistent and quality execution. + Communicate clearly and professionally in oral, written, and verbal formats with both technical and non-technical stakeholders. To be successful in this role, you will have: + Active DoD Secret Security clearance + Bachelors degree and 2 years of experience + OR an Associate's degree and 4 years of experience + OR a High School Diploma and 6 years of relevant experience + Experience working on a Navy ship + Strong experience in developing and managing Integrated Master Schedules (IMS) using Microsoft Project. + Demonstrated ability to build and maintain Work Breakdown Structures (WBS) aligned to project deliverables. + Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word. + Experience preparing high-quality documentation, tracking risk and action items, and supporting program leadership in decision-making is essential. + Experience working in cross-functional teams, including engineering, logistics, finance, and contracts. + the ability to manage complex, multi-stakeholder project timelines, capture resource needs and dependencies, and ensure alignment with sustainment, funding, and readiness goals. + Strong analytical, organizational, and planning skills with attention to detail. + Excellent oral, written, and verbal communication skills, with ability to convey complex information to diverse audiences. + Proven ability to collaborate across teams and manage competing priorities in a fast-paced environment. + The ability to travel up to 10%. Additional desired experience and skills: + PMP certification preferred; strong understanding of project management principles and best practices (e.g., PMBOK). + Familiarity with lifecycle sustainment planning and cross-functional coordination within a Department of Defense (DoD) or Navy acquisition or sustainment environment is strongly preferred If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Responsibilities The Information Technology Directorate is seeking a high performing individual to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II. Key Responsibilities Monitor the performance of network systems and the telephony infrastructure to identify any issues. Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices. Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. Promote project and team management best practices for continuous improvement. Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. Represent MSTS IT Department in a highly competent and professional manner. Engineer solutions in response to support requests and for improving internal processing and procedures. Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. Respond to Help Desk requests to support troubleshooting of workstation and server related problems. Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions. Identify and report Key Performance indicators, including capacity planning. Provide support, mentoring, training and support of other IT Infrastructure Analysts. Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. Perform related work as assigned by supervisor under limited supervision. Qualifications Bachelor's degree in a computer related field or equivalent with at least 2 years of related experience. Basic knowledge of technical principles, Theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies. Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus. Experience working with Windows, Linux, and Mac platforms (client and server). Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations. Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies. Restricted use of personal electronic devices while at the work place. Advanced Technical Certifications including knowledge of Microsoft and computer platforms. Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment. Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel. Certifications: VMware certifications are a plus; Microsoft MCP, MCSE, MCITP, or MCTS certification(s) is a plus; CompTIA Network+ or higher certification is a plus; CompTIA A+ or higher certification is aplus; and CompTIA Security or higher certification is a plus. The primary work location will be at the Special Technologies Laboratory (STL) located in Santa Barbara, CA. Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2, “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Department of Energy Q Clearance (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4, “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709, “Counterintelligence Evaluation Program.” MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: $36.11 - $54.17. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. + MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. + MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** The Information Technology Directorate is seeking a high performing individual to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II. **Key Responsibilities** + Monitor the performance of network systems and the telephony infrastructure to identify any issues. + Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices. + Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. + Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. + Promote project and team management best practices for continuous improvement. + Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. + Represent MSTS IT Department in a highly competent and professional manner. + Engineer solutions in response to support requests and for improving internal processing and procedures. + Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). + Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server related problems. + Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions. + Identify and report Key Performance indicators, including capacity planning. + Provide support, mentoring, training and support of other IT Infrastructure Analysts. + Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. + Perform related work as assigned by supervisor under limited supervision. **Qualifications** + Bachelor's degree in a computer related field or equivalent with at least 2 years of related experience. + Basic knowledge of technical principles, Theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies. + Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus. + Experience working with Windows, Linux, and Mac platforms (client and server). + Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations. + Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies. + Restricted use of personal electronic devices while at the work place. + Advanced Technical Certifications including knowledge of Microsoft and computer platforms. + Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment. + Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel. + Certifications: VMware certifications are a plus; Microsoft MCP, MCSE, MCITP, or MCTS certification(s) is a plus; CompTIA Network+ or higher certification is a plus; CompTIA A+ or higher certification is aplus; and CompTIA Security or higher certification is a plus. + The primary work location will be at the Special Technologies Laboratory (STL) located in Santa Barbara, CA. + Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). + Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. + Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. + Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 (**************************************************************************************** , "Personnel Security". If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. **Department of Energy Q Clearance** (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 (*************************************************************************************************************** , "Workplace Substance Abuse Programs at DOE Sites," will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 (************************************************************************************ , "Counterintelligence Evaluation Program." MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: **$36.11 - $54.17.** Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $18.46 - $27.69 As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned