Technical specialist jobs in Springfield, MA

Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package. in Bloomfield, CT*** ***We unable to work C2C on this role****** Responsibilities: Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support. Requirements: Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. At least 1 Year PC/LAN technical or equivalent experience Microsoft operating systems and Microsoft Office Outlook experience Networking switches and data networks. IP telecommunications systems. Capability to analyze problems and use sound judgement for determining solutions. Ability to clearly communicate with customers and other IT staff. Aptitude for providing strong customer service through interactions and communications, verbally and written. A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity. Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline

Role: Sr. Technical Support - Site Lead/Executive Support Key Skills: Executive Support, White Glove, Windows OS, ITAM, Experience: 09+ years Mode of Hire: Full Time Job Description This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment. This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments. Key Responsibilities Serve as the primary technical lead for on-site end user services, ensuring consistent, high-quality support across all service areas. Deliver and coordinate 24/7 white-glove support for executives, resolving issues with discretion, speed, and precision. Provide Level 1 and 2+ deskside and remote troubleshooting support for Windows-based environments, including desktops, laptops, mobile devices, and AV/conferencing systems. Act as the escalation point for complex or sensitive support issues involving executive stakeholders. Provide hands-on technical oversight of vendor-managed site teams, ensuring adherence to service standards and rapid issue resolution. Partner with managers to align support operations with business needs and reinforce a service-first culture. Build and maintain strong relationships with business stakeholders, acting as a trusted advisor for executive technology needs. Promote a culture of service excellence, accountability, and continuous improvement across the site. Maintain and update tickets in alignment with SLA and KPI targets. Manage IT asset lifecycle including procurement, inventory, and disposal. Oversee incident response and root cause analysis for executive-impacting issues, ensuring timely resolution and communication. Coordinate change, release, and problem management processes, ensuring minimal disruption to executive operations. Ensure compliance with IT policies, documentation standards, and security protocols across all site support activities. Required Qualifications Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments. Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service. Strong technical oversight and vendor coordination capabilities. Exceptional communication, problem-solving, and stakeholder engagement skills. Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging. Ability to operate independently and make decisions in dynamic, fast-paced environments. Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management. Experience with IT Asset Management (ITAM) tools and practices. Bachelor's degree or 5-8 years of relevant IT experience. Preferred Skills & Certifications Industry certifications (e.g., Microsoft, ITIL, CompTIA). Familiarity with performance management, capacity planning, and business relationship management

Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support. .Strong knowledge of the following is preferred Microsoft operating systems and Microsoft Office. Networking switches and data networks. IP telecommunications systems. Capability to analyze problems and use sound judgement for determining solutions. Ability to clearly communicate with customers and other IT staff. At least 1 Year PC/LAN technical or equivalent experience preferred. Aptitude for providing strong customer service through interactions and communications, verbally and written. A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity. Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline 1 to 3 years of experience required. Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. A+ certification or equivalent combination of education, training, and experience.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a highly skilled Level II IT Support Technician to provide on-site technical support across a busy Work/Entertainment Campus and Studio environment. The ideal candidate will have hands-on experience troubleshooting Windows and basic MacOS systems, delivering exceptional customer service, and supporting users across a large, fast-paced environment. This role will require frequent outdoor walking between buildings and studios while providing prompt, professional IT support to end users. Key Responsibilities Troubleshoot and resolve technical issues within Windows 10 and MacOS environments. Provide hands-on support for desktop and laptop systems, including hardware and software troubleshooting. Configure and troubleshoot smartphones and mobile devices. Set up new users with fully functional desktop equipment, ensuring proper access to applications, software suites, and domain resources. Interface directly with studio and campus users to deliver high-quality, customer-focused support. Track, manage, and close service tickets using ServiceNow. Report issues, challenges, or roadblocks promptly to the Manager. Work independently and professionally in a dynamic, fast-paced environment. Qualifications Experience troubleshooting both Windows 10 and MacOS environments (required). Strong hands-on ability to diagnose and resolve desktop and laptop issues. Experience with smartphone configuration and troubleshooting. Professional, mature, and reliable work style; able to work independently/unsupervised. Friendly, customer-service-oriented attitude with strong communication skills. Comfortable with frequent outdoor walking across a large campus or studio lot. Experience with ServiceNow or similar ticketing systems (preferred). Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Paid-time-off options Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $22 - $32 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.

IT Support Technician - Manchester (Onsite) Join a fast-moving aerospace innovator that's redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands-on, fast-paced environment. In this role, you'll be the primary onsite resource -keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action. What You'll Do: • Support employees by diagnosing and resolving hardware, software, and connectivity issues • Install, configure, and maintain operating systems, applications, and devices • Set up workstations and accounts for new hires • Perform routine maintenance across IT and OT environments • Handle minor hardware repairs and escalate complex issues when needed • Maintain accurate documentation, ticketing, and asset records • Collaborate with senior IT engineers on system-level troubleshooting • Improve efficiency by following and refining IT procedures What You Bring: • Associate's degree or equivalent experience • 2+ years of IT support experience, ideally in manufacturing • Strong understanding of workstation hardware, OS management, and networking fundamentals • Customer-focused approach with strong communication skills • Ability to lift equipment and work safely at height when required Why Join Us: You'll work alongside engineering and operations teams, not behind a ticket wall. You'll see the impact of your work every day and grow through hands-on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long-term development opportunities are included. If you're ready for a role where your work directly supports the future of aerospace, we'd love to hear from you!

Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area. Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms. Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions. Technicians should have experience with the following - System Preparation & Installation 1. Installation of components across servers, storage, desktops, and laptops. 2. Perform ILO/IDRAC type configuration and cable connecting. 3. Execute pre-installation and firmware setup tasks. 4. Connect network cabling and coordinate with Security to open necessary ports. 5. Labeling Systems with machine names. 6. Prepare, pack, and ship systems for remote deployments. 7. System Imaging/Windows and Linux using automated tools and ISO's 8. Updating installed assets in CMBD System and Equipment Removal: 1. Break down and recover parts from decommissioned servers. 2. Follow documented procedures for decommissioning activities. 3. Update decommissioning data in internal reports and tracking systems. Storage: 1. Assist with troubleshooting and break-fix as needed for the storage team. Inventory: 1. Maintain up-to-date records of spare parts and spare system pools. 2. Track and manage deployed hardware inventory. Firmware & Patch Management: 1. Adhere to organizational policies for firmware updates and notifications. 2. Apply updates as directed by leadership. 3. Review and address customer advisories. 4. Customer Advisories Data Center Walk Throughs: 1. Conduct routine walkthroughs of all active and future data center rooms. 2. Inspect designated systems for error indicators and report findings. Monitoring and Notifications 1. Monitor critical systems for performance or failure alerts. 2. Add/remove hosts in monitoring systems and update monitoring software as required. 3. Respond to email alerts and pager duty notifications. Break/Fix: 1. Troubleshooting/Diagnostics 2. Respond to alerts and error messages 3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's 4. Repairing systems (hardware) 5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites. Includes coordination of parts, opening vendor tickets, getting tech onsite for repair, and tech arrival/opening site access tickets 6. Coordination and escorting of onsite vendors that come in for repairs. 7. Participation in planning sessions. This includes creating, updating, and closing tickets 8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure for incident work 9. Case logging

The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments. Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service. Strong technical oversight and vendor coordination capabilities. Exceptional communication, problem-solving, and stakeholder engagement skills. Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging. Ability to operate independently and make decisions in dynamic, fast-paced environments. Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management. Experience with IT Asset Management (ITAM) tools and practices. Bachelor's degree or 5-8 years of relevant IT experience. Note - VBeyond is fully committed to Diversity and Equal Employment Opportunity.

Technical Analyst I (Onsite, Bristol CT) Optomi, in partnership with a leading media and entertainment organization, is seeking a Technical Analyst I to join a 24x7 production (this is a 24x7 operation, and all team members begin on this shift, no exceptions or shift negotiation available) support environment in Bristol, CT. This is an entry-level, high-visibility role supporting mission-critical media and streaming operations. The ideal candidate brings strong problem-solving skills, excellent communication, and experience working in fast-paced IT support environments. What the Right Candidate Will Enjoy! Supporting live, high-impact production environments with real-time visibility! Gaining hands-on experience in a 24x7 enterprise IT operations center! Working closely with production, engineering, and incident management teams! Developing strong foundations in incident, change, and problem management! Exposure to observability, monitoring, and streaming media platforms! Building a long-term career path within a major media organization! Experience of the Right Candidate: 1+ year of experience in a 24x7 IT call center or helpdesk environment. Experience working with ITSM tools such as ServiceNow, PagerDuty, and Jira. Hands-on experience handling service requests and Tier 1 troubleshooting. Strong ability to work under pressure and manage urgent priorities. Excellent verbal and written communication skills. Strong customer service skills with comfort supporting high-profile stakeholders. Entry-level mindset with strong curiosity, accountability, and problem-solving ability. Responsibilities of the Right Candidate: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Gather and analyze incident details through calls, Slack interviews, and monitoring tools. Determine incident scope, severity, and business impact. Perform Tier 1 troubleshooting and resolve basic technical issues when possible. Escalate incidents to Level 2 support teams or Incident Management when required. Actively participate in incident management scribing and documentation. Ensure incidents are accurately tracked throughout their lifecycle. Collaborate with engineering, technical support, and media teams to support issue resolution. Monitor service-health dashboards and communication channels for proactive issue detection. Documentation, Tracking & Monitoring Responsibilities: Work within ServiceNow, Jira, Confluence, Microsoft Teams, and PagerDuty. Ensure proper incident tracking, reporting, and adherence to operational procedures. Document troubleshooting steps, solutions, and best practices for the knowledge base. Monitor platforms such as Datadog, BigPanda, email, and Teams for alerts and escalations. Proactively identify potential issues or performance bottlenecks. Preferred Qualifications: ITIL v3 or ITIL v4 Foundation certification. Experience with observability and monitoring tools: Datadog, BigPanda, Conviva, Grafana, Splunk Familiarity with streaming media workflows, broadcast systems, or production environments. Exposure to Major Incident, Problem, and Change Management processes.

The Technical Support Analyst 1 Contractor (TA1C) is the first point of contact for handling incidents reported by DE&E Technology's internal stakeholders and external partners. With a technical background in streaming media, IT, software, media technology, or production support, their primary responsibility is to promptly gather and analyze all relevant incident information through interviews with the callers and stakeholders or by interpreting monitoring data. Upon receiving an incident, the TA1C will need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In cases where the incident requires more specialized expertise than a TA1C can handle, they will escalate the issue to a Level 2 support team or other appropriate resource (such as the Incident Management team) to coordinate resolution. Basic Qualifications • 1+ years of experience in a 24x7 IT call center or helpdesk role • Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA • Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues • Ability to work well under pressure and manage priorities with urgent deliverables • Strong communication and interpersonal skills for effective stakeholder and peer interaction.

JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. Technical Support Analyst Description The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment. Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively ‘The How' Adhere to and support LIMRA and LOMA policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities and pursue professional self-development. Contribute to LIMRA and LOMA's enterprise continuous improvement effort Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience. A+ and/or Windows MCP certification is a plus 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom. 1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications. 1-3 years' experience testing and installing Windows based software and peripherals. 1-3 years' experience supporting end users with Windows based technologies. Experience supporting Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. User technology training experience a plus. Experience working in a highly controlled and secure environment with SOC attestation a plus. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. In our highly collaborative and global environment, you'll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, you'll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems. As an Engineering Support Specialist - Trident II (Sr Engr Support Spec) for the D5LE2 program, you'll be a member of a cross functional team responsible for developing, modeling, and coordinating requirements for the next generation Fire Control System. Other responsibilities include systems design and Integration/Test. What sets you apart: MagicDraw Modeling D5LE2 missile or SLBM experience FCS experience Columbia-class or Ohio-class submarine experience Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site or Hybrid/Flex. While on-site, you will be a part of the Building 130 facility in Pittsfiled, MA 01201. We are not offering a relocation package at this time. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $80,000.00 - USD $90,000.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************

Job DescriptionRole and Responsibilities Advanced Troubleshooting Diagnose and resolve complex hardware, software, and network issues requiring deep technical expertise. Perform root-cause analysis to prevent recurring incidents. System Administration Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365. Support and execute backup processes, disaster recovery procedures, and system restorations. Network Management Troubleshoot connectivity issues across VPNs, DNS, DHCP, VLANs, firewalls, WiFi access points, and switching infrastructure. Assist in configuring and optimizing network equipment to ensure reliable performance. Documentation & Process Improvement Maintain detailed and accurate records of support requests, resolutions, and system changes. Contribute to the development of internal knowledge bases, SOPs, and continuous improvement initiatives. Mentorship & Collaboration Support and mentor Tier 1 Help Desk staff by providing guidance and technical escalation assistance. Coordinate with third-party vendors, MSP partners, and Level 3 engineers to resolve advanced issues. Management & Organizational Skills Prioritize and manage ticket queues effectively, ensuring timely resolution of client issues. Potentially oversee daily help desk operations or act as a team lead to support workflow and team efficiency. Experience 24 years of experience in IT support or help desk roles. Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Technical Proficiency Strong knowledge of Windows/mac OS, Microsoft 365, Active Directory, and Azure AD. Understanding of network protocols, firewall management, VPN technologies, DNS/DHCP, VLANs, and WiFi systems. Experience with RMM tools such as DATTO is essential. Soft Skills Excellent customer service and communication abilities in a fast-paced, client-facing environment. Strong problem-solving skills, attention to detail, and the ability to remain composed under pressure. Education & Certifications Bachelors degree in Information Technology or a related field is a plus. Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP) are preferred. Industry-Specific Knowledge Experience supporting dental industry applications, including imaging systems and practice management software, is a significant advantage. About BestLogic Staffing BestLogic Staffing is a top staffing firm partnering with some of the largest names in various industries. Our professional recruitment teams place talented individuals at client locations worldwide, providing hundreds of exciting career opportunities! To learn more about our process or speak with a recruiter directly, call 1-866-585-8055. BestLogic Staffing is an equal-opportunity employer.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 2-3 years 2nd level support A+ cert Associates in computer science Financial industry experience Additional Information $22/hr 6 months

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Details: The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week). These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year. Location: Multiple Campuses **This position is not remote** A flexible schedule is required, including evenings and weekends as needed. For more information about CT State Community College and the campus please visit Home - CT State Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College. Asuntuck-170 Elm Street, Enfield, CT Capital-950 Main Street, Hartford, CT Gateway-20 Church Street, New Haven, CT Housatonic-900 Lafayette Blvd, Bridgeport, CT Manchester-Great Path, Manchester, CT Middlesex-100 Training Hill Rd, Middletown, CT Naugatuck Valley-Waterbury and Danbury Campuses Northwestern-Park Pl, Winsted, CT Norwalk-188 Richards Ave, Norwalk, CT Quinebaug Valley-42 Upper Maple St, Danielson, CT Three Rivers- 574 New London Turnpike, Norwich, CT Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT CT State Community College Mission: Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State Community College Vision: CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Continuous open recruitment Application Deadline: Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year. Position Summary: The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services. The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation. Example of Job Duties: Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions: Functioning of the College's microcomputer systems accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation. Advice and assistance in computer and peripheral equipment operation. accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions. Minimum Qualifications: Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties. Successful Candidate must have or must possess: Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation. Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system. Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Salary: $34.06 hourly. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ****************** Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected]. CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

Technology/Computer Technician Part Time Help Desk Technician South Windsor High School Description: South Windsor Public Schools is seeking a part time help desk technician to support the technology department in the repair activities of student Chromebooks. This position is Monday through Friday from 7:00 a.m. - 12:00 p.m. during the school year only. South Windsor is a diverse community of approximately 27,000 citizens and more than 5,100 public school students. The district values this diversity, and has worked to create a districtwide culture of equity and social consciousness. SWPS is comprised of four elementary schools, one middle school (6-8), and one high school (9-12), all of which cultivate and support culturally responsive classrooms and learning communities. The ongoing work of our teachers and staff includes the creation of enriching experiences that expand the depth of knowledge for students beyond today's classroom in order to produce graduates with the 21 st century skills needed to make them college or career ready. If you are someone who believes in the power of a high-quality education, who champions equity and inclusion, and who is ready to be part of an exceptional team working to prepare students to achieve their own personal excellence in a complex global society, then we hope you'll consider joining South Windsor Public Schools. We invite applicants to join a team of exemplary teachers, administrators, and support staff working to shape an exciting time in the South Windsor community. Qualifications: Applicants should have experience with Google Apps and Chromebooks. Valid CT driver's license and dependable transportation required. Apply online at *************************** under the District Information link. Please include all materials (cover letter, resume, three letters of recommendation, certification and transcripts) that are required for the application process. Written references must match those listed on the application. Open until filled. Anticipated start date in late August 2025. The South Windsor Board of Education will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, alienage, ancestry, disability, pregnancy, genetic information, veteran status, gender identity or expression or status as a victim of domestic violence, or any other basis prohibited by state and federal law, except in the case of a bona fide occupational qualification.