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Technical support representative jobs in Aurora, IL - 1,637 jobs

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  • Technical Support Specialist

    TEC Specialty Products

    Technical support representative job in Aurora, IL

    We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards. What You'll Do Respond to technical inquiries related to flooring adhesives, installation systems, and associated products. Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques. Document customer interactions and manage cases within the case management system. Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed. Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds. Support quality events or recalls through customer communication and established procedures. Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards. Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement. Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies. Provide backup support to the Technical Support team during peak periods. What We're Looking For Experience in technical support, flooring, construction materials, or a related industry preferred Strong problem-solving, communication, and documentation skills Ability to explain technical information clearly to diverse audiences Customer-focused mindset with attention to detail
    $40k-68k yearly est. 2d ago
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  • Customer Support Agent (Onsite Candidates Local to Chicago Only)

    E.Bit Consulting

    Technical support representative job in Schaumburg, IL

    The Customer Support Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager. Duties and Responsibilities include but are not limited to the following: Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems. Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations. Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed. Accurately document all interactions, actions, and resolutions in internal systems. Manage multiple client interactions simultaneously while maintaining service quality and composure. Adhere to call handling standards, quality expectations, and productivity benchmarks. Demonstrate strong active listening skills and the ability to tailor communication style to each caller. Review and assist with client account maintenance, scheduled transactions, and audit-related files. Support daily reconciliation of transactions and investigate discrepancies. Identify issues impacting the client experience and proactively work toward resolution. Ensure all client communications are clear, accurate, and compliant. Partner with Operations and IT teams to improve processes, tools, and system functionality. Identify, document, and communicate best practices to streamline client and servicing workflows. Provide detailed feedback from customer interactions to support management decision-making. Participate in team meetings to discuss business updates, service trends, and priorities. Assist with special research, reporting, and projects assigned. Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets. Qualifications and Required Skills High School Diploma or GED required, Associate's Degree or higher preferred. 1-3 years of experience in a contact center, call center, or customer service environment. Experience handling high call volumes and sensitive customer interactions preferred. Bilingual (English & Spanish) preferred. Background check required. Experience in debt settlement, banking, financial services, or treasury operations is a plus. What Will Make You Stand Out Client-centric approach with a commitment to delivering exceptional service. Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive. Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9). Associate degree, Bachelor's degree or some college coursework in business or communications.
    $28k-36k yearly est. 2d ago
  • Operations Support Associate - New Graduates Welcome

    Pasona N A, Inc. 3.8company rating

    Technical support representative job in Itasca, IL

    Salary: $28-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.
    $28-32 hourly 5d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Technical support representative job in Naperville, IL

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 2d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Technical support representative job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 4d ago
  • Customer Service Representative

    Patient's Choice Medical

    Technical support representative job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 2d ago
  • Call Center Customer Service Representative

    Bcforward 4.7company rating

    Technical support representative job in Chicago, IL

    Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.
    $21-22 hourly 2d ago
  • Lead Physician Support I Heart and Vascular Clinic

    Adventhealth 4.7company rating

    Technical support representative job in Hinsdale, IL

    **Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 908 N ELM ST **City:** HINSDALE **State:** Illinois **Postal Code:** 60521 **Job Description:** **Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) ** **Schedule: Mon-Thurs 830-5pm Fri 8am-430pm** + Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. + Prepares and processes daily bank deposits. + Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. + Coordinates copying and printing tasks for the department. + Maintains logs for equipment and service needs. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required), Technical/Vocational School **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** UChicago Medicine AdventHealth Medical Group **Schedule:** Full time **Shift:** Day **Req ID:** 150660318
    $17.5-27.9 hourly 2d ago
  • IT Support Specialist (Entry Level)

    Knowles Corporation 4.7company rating

    Technical support representative job in Itasca, IL

    Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)
    $50k-60k yearly Auto-Apply 60d+ ago
  • Customer Support Representative I

    Shorr Packaging Corporation 3.3company rating

    Technical support representative job in Aurora, IL

    Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Review and maintain the open order report to ensure orders are invoiced in a timely manner. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position. The targeted compensation for this position is between $22 - $25 per hour, depending on skills and experience of the selected candidate. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel, Outlook and Salesforce. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Experience in the packaging or related industry is a plus Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan Generous PTO with vacation, sick and floating holidays. 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
    $22-25 hourly Auto-Apply 34d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Aurora, IL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-88k yearly est. 13d ago
  • Technical Support SME

    360 It Professionals 3.6company rating

    Technical support representative job in Chicago, IL

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary responsibilities include: Receive and respond to support requests from users via phone. Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required. Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool. Perform system configuration / administration. Installation of application updates on Windows PCs. Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption. Document Control Center processes and procedures to create a support manual. Assist in identifying and implementing improvement opportunities. Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE. Be available on an on-call basis afterhours. Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field. Work Experience: Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred. Knowledge of FileMaker Pro is desirable. At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools. Industry: Work in a public transit agency is preferred. Other Qualifications: Strong systems/ technical support experience. Possess a strong business prospective, and be an advocate of change in technology. Problem solver and innovative thinker, working well in a team environment Excellent communication and interpersonal skills with various levels within an organization. Ability to maintain a strong client/customer focus. Strong independence and decision making ability while working under pressure. Additional Information Thanks & Regards Preeti Nahar Sr. Talent & Client Acquisition Specialist Contact 510-254-3300 Ext 140
    $30k-40k yearly est. 60d+ ago
  • FX Technician Support

    Workforce Services Inc. 4.3company rating

    Technical support representative job in Chicago, IL

    Job DescriptionDescription: Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Requirements:
    $31k-46k yearly est. 16d ago
  • Team Support Technician - Entry Level

    Alsip Minimill, LLC

    Technical support representative job in Alsip, IL

    Job Description Alsip MiniMill was formed in 2015 when Corrugated Supplies Company purchased the idle lightweight coated paper mill in Alsip, Illinois. MiniMill Technologies, Inc. took the lead on the engineering, procurement, and construction in order to convert and restart the facility to produce 100% recycled Corrugating Medium. In addition to its profound impact on the local economy, Alsip MiniMill consumes over 250,000 tons per year of old corrugated containers and clippings, helping to keep these resources out of our landfills. With 9 locations across the United States, Corrugated Supplies Company is home to the most advanced fleet of corrugators. As an AMM employee you are eligible for: Competitive hourly rate starting at $28.02/hour. Benefits: COMPANY PAID: Vacation time Medical and Dental Vision Reimbursement Life / ADD, STD/LTD Insurance 401K Profit Sharing with employer match Flexible Spending Account Employee Assistance Program (EAP) Tuition Reimbursement for eligible employees and dependent children Job Overview We are searching for Entry Level Team Support Technicians ($27.20/hour) seeking a career as a talented Professional Paper Developer. Ideal candidates will be goal-oriented & results-driven with the ambition to learn and grow within our organization. We are seeking candidates that are curious about how and why things work - but then become a natural troubleshooter when things don't work. The ideal Team Support Technician will have the ability to identify opportunities for continuous improvement with respect to Safety/Housekeeping, Quality, Cost, Production, and the overall team. In addition, ideal candidates must be excellent team players, take initiative to pitch in to help, listen to others, posses exceptional communication skills, and have the ability to handle conflict well. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust) is a must, in addition to the ability to perform well on a 12-hour rotating DuPont shift. Starting Wage: $28.02/hour Union Environment Ability to work 12 hour rotating shift (DuPont 12) AMM is 100% NON-SMOKING facility Primary Responsibilities: Work safely at all times. Wear personal protective equipment appropriate to mill environment (safety glasses; ear protection; leather, ankle high, steel/composite toe shoes; gloves, hard hat, face shield, sleeves, high-vis vest, etc., as necessary). Comply with all safety policies and procedures and maintain high standards for personal, team, and Mill Safety Maintain clean and organized work areas and equipment. Perform housekeeping (wiping down surfaces; sweeping; hosing down; removing trash, debris, and clutter) to keep area and mill clean and safe Identify, report, and correct safety hazards, unsafe practices, with the support of leadership / Safety Committee as necessary Ensure product Quality, Cost, and Production goals are met. Participate in training as assigned Conduct thorough shift relief, including updating all required reports and communication to incoming relief Participate in daily Focus Five meetings and periodic Home Station Group meetings to ensure Safety/Housekeeping, Quality, Cost, and Production goals are met. May participate in Safety Committee or other AMM meetings as requested Respond to emergent needs on machine floor or other areas of the mill, to assist with sheet breaks, stock spills, and other issues, including troubleshooting and cleanup, to minimize safety hazards, loss of quality, production, and downtime Support shutdowns and other regular mill maintenance This is a non-exhaustive list. Other duties and responsibilities as assigned. Minimum Required Education/Experience/Qualifications: High School Diploma/GED Valid State Driver's license Pass all required Operator Qualifications/Certifications Ability and willingness to work 12-hour rotating shift (DuPont 12) Heavy Industrial Experience Must be able to read, write, fluently speak and understand the English language or language native to geographical location Preferred Qualifications: Associates Degree in technical area Prior successful experience in manufacturing environment Fork truck certification Recycled paper mill experience; brown paper experience Exercise common courtesy and common sense at all times Mutual respect and assistance Conflict ability resolution Encouragement with all team members Willingness to learn/interest in pursuing continuous education Physical Demands: On ongoing basis throughout 12-hour shift: operating powered industrial truck for majority of 12-hour shift, including frequent stepping up into/down from cab; walking; climbing stairs/ladders; catwalks; sitting; using standard office equipment (phone; computer screen, keyboard, and mouse); using two-way radio; ability to hear/see and respond to alerts and alarms; 20/20 corrected vision. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust); able to perform well on rotating shift. Ability to lift and carry minimum 45 pounds on occasional basis. Use hand tools, perform rigging, and handle shop brooms and materiel, including overhead work as required. Handle/control fire and water hoses with up to 100 pounds of pressure. Able to sustain periods of intense activity/effort. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work space is not climate controlled and can reach both hot and cold extremes (30 degrees - 110 degrees Fahrenheit) Frequent exposure to wet and/or humid conditions Occasionally exposed to high, precarious places; fumes or airborne particles; and vibration Exposure to a consistently loud work environment Work schedule: This position works on the DuPont 12 rotating shift: on a 28-day cycle, the incumbent will work 14 shifts, 7 day shifts and 7 nights shifts. The shifts are allocated as follows: 4 nights, 3 days off; 3 days, 1 day off; 3 nights, 3 days off; 4 days, 7 days off. Two weekends of every four are off. The mill operates 24/7/365, and holidays are worked per the shift rotation. Additional time may be required to fill in open positions, pre shift planning, scheduled maintenance outages, and organizational and training meetings. Legal Disclaimer: If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test and alcohol screening medical examination. This job opportunity describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.
    $27.2-28 hourly 5d ago
  • Information Technology

    Level 10, LLC 4.1company rating

    Technical support representative job in Hoffman Estates, IL

    Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements:
    $25k-33k yearly est. 26d ago
  • Lead Physician Support I Heart and Vascular Clinic

    Adventhealth 4.7company rating

    Technical support representative job in Hinsdale, IL

    Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 908 N ELM ST City: HINSDALE State: Illinois Postal Code: 60521 Job Description: Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) Schedule: Mon-Thurs 830-5pm Fri 8am-430pm Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. Prepares and processes daily bank deposits. Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. Coordinates copying and printing tasks for the department. Maintains logs for equipment and service needs. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required), Technical/Vocational School Pay Range: $17.47 - $27.94 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $17.5-27.9 hourly 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in DeKalb, IL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-88k yearly est. 13d ago
  • FX Technician Support

    Workforce Services 4.3company rating

    Technical support representative job in Chicago, IL

    Full-time Description Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Salary Description $23 - $25
    $31k-46k yearly est. 60d+ ago
  • Information Technology

    Level 10 4.1company rating

    Technical support representative job in Hoffman Estates, IL

    In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
    $25k-33k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Chicago, IL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $65k-89k yearly est. 8d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Aurora, IL?

The average technical support representative in Aurora, IL earns between $27,000 and $42,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Aurora, IL

$34,000
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