Technical support representative jobs in Birmingham, AL - 690 jobs

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. 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Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

Global Star is a fast-growing company in Birmingham, Al dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple industries and pride ourselves on a customer-first approach. Our team is passionate about problem-solving, relationship building, and driving results-and now we're looking for motivated individuals to join us. We are seeking Customer Support Representatives who are energetic, detail-oriented, and customer-focused. In this role, you'll be the first point of contact for our customers-providing product information, resolving concerns, and ensuring every customer leaves with a positive impression. This position offers weekly pay, full training, and opportunities for growth in a supportive environment. If you enjoy working with people and want to take the next step in your career, this is the perfect opportunity. Key Responsibilities Provide professional, friendly customer support in person and over the phone. Answer questions about products, services, and promotions. Resolve customer issues with empathy and accuracy. Process payments and transactions securely and efficiently. Maintain an organized and welcoming customer service area. Stay current on product knowledge, promotions, and company updates. Support team members to achieve performance goals. Assist with merchandising and administrative tasks as needed. Qualifications Must be 18 years or older. High school diploma or equivalent required. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced setting. Reliable transportation for on-site work in Birmingham. Positive, solution-focused attitude with strong attention to detail. Prior customer service or retail experience preferred, but not required. Benefits Weekly Pay for consistent compensation. Comprehensive Training and ongoing support. Career Growth Opportunities with a rapidly expanding company. Supportive Team Culture built on collaboration and success. Recognition programs for top performers. Employee discounts on select products and services. Flexible scheduling (based on business needs). Apply Now Global Star is growing fast - and we're looking for individuals who want to grow with us. If you're ready to launch your career in a dynamic, high-growth, and people-first environment, apply today. Qualified Candidates will be contacted within 1-3 business days to schedule an interview with our hiring management team.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service. Core Responsibilities * This position may be required to provide on-site services. Advanced Troubleshooting Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve. Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems. Server Administration Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V). Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services. Implementing server security measures such as firewall configurations, group policies, and access controls. Network Infrastructure Management Configuring and troubleshooting network switches, routers, and firewalls. Implementing VLANs, port forwarding, NAT, and other network configurations. Monitoring network performance and optimizing network resources for efficiency and reliability. Cloud Services Administration Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud). Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions. Implementing cloud security measures such as IAM policies, encryption, and access controls. Data Backup and Disaster Recovery Designing and implementing backup strategies for client data, applications, and systems. Performing regular backups and verifying data integrity. Planning and executing disaster recovery procedures in the event of data loss or system failure. Advanced Security Management Conducting security assessments and audits to identify vulnerabilities and risks. Implementing security patches, updates, and configurations to mitigate security threats. Responding to security incidents, performing forensic analysis, and coordinating incident response efforts. Advanced Endpoint Management Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response). Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting. Application Support Providing advanced support for business-critical applications and software platforms. Troubleshooting application performance issues, database errors, and integration problems. Collaborating with software vendors or developers to resolve complex application issues. Documentation and Knowledge Management Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues. Contributing to the development and maintenance of the MSP's knowledge base and internal documentation. Mentoring and Training Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities. Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices. Ticket Management Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation. Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base. Desired Skills and Qualifications Prolific understanding of IT principles and an ability to troubleshoot most technical issues. Extensive experience with various operating systems, office software, and network configurations. Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions. Strong organizational skills and the ability to multitask effectively. A customer-focused attitude, with patience and empathy for user concerns. A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment. Ticket KPI's 10-13 Tickets closed per day. 100%+ Kill Rate As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges.

At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for a Technical Quote Specialist for our client located in Birmingham, AL. Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades. The Technical Quote Specialist is responsible for preparing accurate and timely quotations for complex technical products or services. This role bridges the gap between sales, engineering, and operations by interpreting customer requirements, analyzing technical specifications, and ensuring that quotes align with company capabilities and pricing strategies. Review and interpret customer RFQs (Requests for Quotation), technical drawings, and specifications to determine appropriate product configurations and pricing. Collaborate with engineering, product management, procurement, and production teams as needed to gather necessary information for accurate quoting. Complete material takeoffs of available products, and work with our India takeoff team to gather the required information to complete formal quotations. Communicate with customers, manufacturers' representatives, and MPIs direct sales team to clarify requirements and provide technical support as needed. Communicate with third party vendors including by not limited to actuation providers, third party coaters, to gather costs and lead-times required to complete quotations. Generate formal quotations and proposals using internal systems and tools. Ensure quotes are aligned with pricing strategies, profit margins, and delivery timelines. Maintain and update quote tracking systems and databases. Assist in continuous improvement of quoting processes and tools. Act as a consultative and solutions focused resource for customers, manufacturers' representatives, and direct sales team. Qualifications Associate or Bachelor's degree in Engineering, Business, or a related field (or equivalent experience). 2+ years of experience in a technical quoting, estimating, or sales support role. Strong understanding of technical drawings, specifications, and manufacturing processes. Proficiency in ERP/CRM systems and Microsoft Office Suite. Excellent analytical, organizational, and communication skills. Strong attention to detail and ability to manage multiple priorities and meet tight deadlines. Customer-focused mindset with a proactive approach to problem solving. Experience in industry-specific software or tools, e.g., AutoCAD, SolidWorks, Microsoft D365. Background in the waterworks or industrial industry, specifically related to water control gates. Experience participating in continuous improvement projects, focused on identifying bottlenecks, and working independently or as a team to develop tools and processes to drive efficiencies. Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Technical Support Specialist, Level 1 - Level 3, to fulfill an immediate full-time vacancy. This position is a long term contract position, not offering sponsorship, or C2C, and is a fully onsite position based in Birmingham, AL ?Summary of Position Duties This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. ? Education& Experience Requirements Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities •?Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment. •?Ability to apply excellent customer service skills •?Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. •?Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. •?Ability to follow and properly apply both Change Management processes and knowledge-based procedures •?Working knowledge of Windows based operating systems preferred •?Working knowledge of AIX or other UNIX based operating systems preferred •?Working knowledge of distributed computer networks is a plus. •?Ability to build and maintain relationships with key customers •?Ability to work nights, weekends, and holidays as a part of rotating shift •?Critical thinking/Problem solving abilities Job Responsibilities •?Day to day monitoring of the primary SCADA and ancillary systems for health and availability •?Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel •?Notification to key customers for the coordination of system outages and events that may impact other critical systems. •?Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback •?Thoroughly track and document cases to completion with the help of EMS Department personnel •?Adhere to all Electronic and Physical access policies •?Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements • Federal Energy Regulatory Commission Standard of Conduct must be understood and signed • The successful candidate must adhere to Separation Protocol • The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. • Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. • This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations • This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult Group and a list of additional job openings, please visit our website at ******************* .

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Title: Client Analyst Department: Natural Resources Location: Hybrid in Birmingham, AL Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden. Howden U.S. Natural Resources is a specialty platform focused on retail brokerage services for the energy and infrastructure industries in the United States. Birmingham and Houston are the servicing offices for our Natural Resources platform. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed headhunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? As a Client Analyst in our National Resources division, you will be responsible for assisting the Client Manager in delivering exceptional service to our U.S.-based clients. You will be working closely with the internal service team to help manage a portfolio of energy focused accounts. What will you be doing? * Administrative Functions o Attend system training and liaison between tech support and the servicing team, as needed o Assist producers in entering new business prospects in Salesforce o Assist account management and marketing team in completing marketing applications o Backup designee for online quoting o Assist with updating Excel documents including client policy schedules, premium schedules, etc. o Special project support, as needed o Processing certificates of insurance and Auto ID cards o Preparing policy documentation for delivery to the client o Manage market contact information o Assist in preparation of marketing materials * Documentation & Compliance o Maintain complete and accurate client files within the agency management system (e.g., EPIC, AMS360) o Take ownership of data integrity and enrichment through daily client engagement What are we looking for? * Experience: o Minimum 2+ years of experience in commercial lines insurance, preferably within a brokerage environment * Licensing: o Active Property & Casualty insurance license (U.S. state-specific, can be obtained within first 90 days of employment) * Skills: o Exceptional customer service and communication skills, promoting a collaborative and positive work environment o Self-motivated, action-oriented, strong organizational skills o Strong attention to detail and priority management o Proficiency with agency management systems and Microsoft Office applications (Word, Excel, PowerPoint and Outlook) What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: * Our successes have all come from someone brave enough to try something new * We support each other in the small everyday moments and the bigger challenges * We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. * Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony Kurita has a future need for a Technical Service Rep (Water Treatment) in the Tuscaloosa area. This is an excellent opportunity to join an expanding organization that offers a rewarding sales/technical career and the ability to grow. We offer a competitive salary and benefit package including: * $60-70K base salary based on experience * Bonus program * 401K program with company 4% match * Company vehicle * Paid expenses * Paid vacation and sick time Responsibilities As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. * Maintain current customer base * Service accounts per direction of assigned Sales Reps * Improve technical and market knowledge * Complete call reports, service reports and business reviews as required * Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required * Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service * Performance of other duties as assigned If you have a passion for providing engineering solutions through technical service, enjoy working in a fast paced, high growth, energetic and customer focused environment, while having the potential of earning a robust income, please apply. We are the best place to work in water and with your help we will help Kurita and our customers succeed. Qualifications * Technical Degree or Minimum 2 Years Sales or Technical Experience * CDL license preferred * "In-House" Training as needed to meet objectives * Field Training with other reps to meet objectives * Strong communication skills * Continued training to meet objectives * Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment. * Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts

We are seeking an experienced IT support professional to serve as a single point of contact for inbound IT incidents. This role involves managing tickets, resolving Level 1 issues, and escalating incidents as needed. You will field requests via phone, email, and web form, providing remote troubleshooting and high‑quality customer service. Prior IT helpdesk experience is strongly preferred. This position is part of a 24x7x365 operations team that provides frontline diagnostics, system monitoring, and application support. You will also act as a primary communication channel between customers, support teams, and management. Education & Experience * Formal education in Computer Science, Information Technology, or a related field * OR equivalent professional experience. Knowledge, Skills & Abilities * Strong interpersonal and communication skills (written and verbal). * Ability to work effectively with coordinators, transmission control center personnel, and management in a team‑oriented, sometimes high‑pressure environment. * Excellent customer service skills. * Ability to follow Change Management processes and apply knowledge‑based procedures. * Working knowledge of Windows operating systems (preferred). * Working knowledge of AIX or other UNIX‑based systems (preferred). * Familiarity with distributed computer networks (a plus). * Ability to build and maintain strong customer relationships. * Ability to work nights, weekends, and holidays as part of a rotating shift schedule. * Strong critical thinking and problem‑solving skills. Job Responsibilities * Monitor primary and ancillary systems daily for health and availability. * Provide frontline problem resolution and coordinate repairs with department personnel and other company teams. * Notify key customers regarding system outages or events affecting critical systems. * Provide feedback to Team Leads and Supervisors on process improvements and customer experience. * Thoroughly track and document all cases through completion. * Adhere to all electronic and physical access policies. * Support daily operations of Business Continuity and Disaster Recovery systems. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Birmingham, AL, US Job Type: Date Posted: January 7, 2026 Similar Jobs * Technology Support Specialist * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I

Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location:Birmingham, AL Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Break/Fix troubleshooting experience in larger corporate environments · Addition there is a need for some current MAC OS support including OS troubleshooting, imaging, and builds · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft Additional Information For more information, Please contact shubham ************

As a Tier 2 Technician at IT Voice, you'll play a vital role in installing, maintaining, testing, and repairing systems and networks in Birmingham, AL. Using your technical expertise, you'll provide first-level technical support to IT Voice customers, resolving technical issues efficiently and ensuring seamless IT operations. Responsibilities: Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively. Perform general problem solving and assistance on diverse software applications and hardware systems for customers. Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning. Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and inventory records. Document network changes and updates for future reference. Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required. Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation. Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems. Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work. Stay updated with current technological developments and industry trends, maintaining currency of knowledge in the IT field. Qualifications: Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting. Must live in the Birmingham, AL greater area. (Including but not limited to Tuscaloosa.) Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise. Experience using a ticketing system. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges. Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise. Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance. Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance. Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues. Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets. What We Offer: Base Salary: $23/hour - $28/hour Benefits: 401(k), health, dental, vision, life insurance, PTO, vehicle allowance, company phone, travel reimbursement, and business expense coverage. Growth: Career advancement opportunities in a growing, people-first organization. Location: Onsite - Birmingham, AL Work Schedule: Monday to Friday, full-time Company Website: ***************

Basic Qualifications Technical Certificate plus 2 years or equivalent experience is required. CLEARANCE REQUIREMENTS: Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As a Machinist for General Dynamics Mission Systems (GDMS) Precision Structures & Optics (PSO) located in Cullman, AL, you'll be a member of a cross functional team responsible for manufacturing Beryllium products for use in the most demanding applications, across the aerospace, defense, and nuclear industries. Our products are used in high performance sensing systems for targeting and acquisition, surveillance, and reconnaissance missions, and are hardened for the battlefield environment. We encourage you to apply if you have any of these preferred skills: Experience in the manufacture of tight tolerance, complex geometry precision products, particularly within an aerospace or medical component machine shop Ability to work from blueprints, advanced drawings, process sheets and sketches to perform machining operations with precision, quality, and safety Analytical and problem-solving skills; able to troubleshoot and resolve issues in a quick, effective manner Representative Duties: Set up and operate CNC machines to produce precision parts Select and install appropriate cutting tools, fixtures, and machine attachments Load programs into CNC machines and make necessary code edits Read and interpret engineering drawings, blueprints, schematics, and GD&T Understand tolerances, material specs, and critical dimensions Modify existing CNC programs using G-Code Recommend tooling and programming improvements to increase efficiency and reduce scrap Follow all safety procedures and use PPE Work with engineers, quality inspectors, and supervisors to solve machining issues Communicate effectively during shift handovers and team meetings Contribute to continuous improvement efforts What sets you apart: People who are detail-oriented and strive for perfection Strong interpersonal skills to cooperate and work effectively with others Maintaining a high level of craftsmanship Ability to find safe, effective, and economical ways to improve productivity Driven and motivated, willingness to go beyond normal scope of position when requested Our Commitment to You: An exciting career path with opportunities for continuous learning a development Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health and wellness programs, employee resource and social groups, and more See more at com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site. While on-site, you will be a part of the Cullman, AL facility. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $31.98 - USD $35.07 /Hr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What you will do The Systems Support Technician provides specialized technical support to Field Technicians and to customers, by performing upload and download functions for National Account and Core Commercial customers. To succeed, our Support Technicians utilize knowledge of low to high-end panels, video, and government. Our Support Technicians also assist with technical trouble-shooting and special programming projects. This position requires a high degree of technical ability to research and resolve issues on DMP, Radionics, Focus, Safewatch, Vista, DSC Panels, various access control, and video systems. How you will do it Take inbound phone calls from technicians and customers requesting uploads and downloads, programming information into new or existing accounts in response to tech requests or by the scope of work. Generates field service work order requests when unable to establish remote DLL sessions. Completes data entry into programming if required when completing a download. Resolves technical issues through research and investigation and responds back to appropriate parties via phone. Performs and issues confirmations when panel download has been completed. Other duties as assigned. What we look for Required Ability to multi-task; strong customer service, problem-solving, and communication skills. Strong foundation of researching, database building, and relaying information. Basic knowledge on hardware wiring and electrical. High school degree or equivalent required. Competency in Microsoft Windows / Office. Must be a team player and able to work as business needs dictate. Preferred Demonstrated knowledge of all panel types and special programming projects. Experience with alarm installation, DLL, technical support, or data processing preferred. Ability to perform technical research to resolve complex problems in various versions of Focus, Safewatch, Vista, Radionics, DMP, and DSC panels. Knowledge in Access Control and Video products. 1 to 3 years of contact/call center experience. HIRING HOURLY RANGE: $20.58 - $30.87 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

The Systems Technician is responsible for serving as the liaison between users and the technology department to resolve issues. They will assist users in person and via phone on company-supported applications, determine the source of technical issues, and provide recommendations for future application use. In addition, this position assists job sites with connectivity requirements. It requires frequent travel to job sites around the country to set up and ensure connectivity and will also provide technical assistance to all field personnel. Responsibilities: Assist users in person, via phone, and email on company supported hardware and applications Work one-on-one with users on application projects Troubleshoot/Determine the source of computer problems (hardware, software, user access, etc.); document resolutions for future reference Perform hardware and software installations Serve as liaison between users and the technology department to resolve issues Coordinate with other technology groups as needed Communicate and assist users with their job site connectivity requirements throughout the entire lifecycle of the job Coordination of Internet connectivity for entire Jobsite lifecycle Frequent travel to job sites around the country to set up and ensure connectivity. Order Internet connections from service providers Configure router, switches, and access points for Jobsite connectivity Troubleshoot connectivity issues for job sites Help select and setup Jobsite kiosks Provide recommendations on company application purchases Requirements: Bachelor's degree in MIS or equivalent required 3-5 years experience with hands-on desktop, network support role with proven skills within Microsoft Windows environments Experience in the construction industry preferred Advanced knowledge of Windows and Microsoft Office is required Experience with iPads and iPhones Strong organizational skills and the ability to self-motivate Ability to use time productively, maximize efficiency, and meet challenging work goals Ability to work in a strong collaborative atmosphere Ability to take on additional responsibilities as needed Ability to work well as a part of a team and independently Professionalism with end-user communication & ticket resolution Strong communication skills to work with a wide variety of users A+, Net+, and CCNA Certifications preferred Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment - Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical - Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation, and to verbally communicate to exchange information. Vision - See in the normal visual range with or without correction. Hearing - Hear in the normal audio range with or without correction. EOE - Vets/Disabilities Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar. #AlwaysInProcess #CorporateServices

Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem. Minimum Qualifications: (Education, Experience, Knowledge, and Skills): + 6+ years of commercial/industrial experience working on Generators, ATS/switchgear, and Paralleling Control systems. + Bachelor's degree in electrical engineering can substitute for 4 years of experience. + Experience in reading and understanding Electrical and Mechanical Schematics and Engineer of Record Drawings. + Experience in areas: Programming Logic Controllers (PLC), Generator controllers, Protective relays, Alternators and Generators. + Commissioning and field experience are recommended. + NFPA 70 ARC Flash Certified preferred + Valid Driver's License. + Ability to understand and develop and/or make edits to Switchgear and/or PowerGen controllers and devices. + Ability to understand operational theory of Switchgear and/or PowerGen products and proficient understanding of AC/DC Electrical Theory. + Ability to troubleshoot Switchgear and/or PowerGen equipment and systems. + Ability to understand and follow project scopes. + Ability to learn PowerSecure Microgrid Solution Products. + Possess good analytical and problem-solving skills along with failure analysis and corrective action implementations. + Possess excellent time management skills. Must be able to take initiative to meet deadlines and the ability to prioritize workload with minimal supervision. + Possess good communication skills and demonstrate the ability to provide technical direction via phone and email. Job Duties and Responsibilities: Duties include but are not limited to: + Liaison to engineering groups in the factory to issues in the field that arise during the start-up, commissioning, and field troubleshooting on a site. + Aid on complex start-ups. Field troubleshooting, technical support via phone assistance and occasionally onsite. + Provide control of onsite engineering changes to drawings and settings files. + Effectively communicate open action items to proper initiatives for action planning and task assigning. + Assist in the development and execution of field retrofit projects, engineering change notice, product technical troubleshooting guidelines and procedures. + Escalate issues to leadership that threaten the quality or schedule of projects in a timely manner to assure customer satisfaction while not taking on exorbitant costs. + Ability to commission complex projects that are PLC based design controlling entire distribution system in a large building such as Hospital, Data Center, or Multi Gen/Utility applications. All system operational modes in use including multiple ATS monitoring, and load shed schemes. + Ability to troubleshoot and provide technical assistance on: + PowerGen Products such as Volvo or PSI. + Switchgear Products such as Square D, Eaton, ABB, and Siemens circuit breakers, and Low-voltage and Medium Voltage switchgear. + Programming devices such as Woodward controllers, DIEF Controllers, SEL Protective Relays, Beckwith Protective Relays, and Siemens/GE PLC's. Physical Demands and Work Environment: + Travel will occasionally be required. Up to 45%. + Occasional exposure to and requirement to work on around industrial equipment including switchgear/switchboards, Diesel and Gas generators, outdoors, around metal welding, forming, cutting and other industrial processes. + Work both in an outdoor and indoor office settings. Able to withstand outdoor temperatures with reasonable accommodations. Able to work at a desk in an office setting for 8 hours a day. + Manual dexterity to operate digital equipment, including computers and PLC's, protective relays, controllers and other such equipment with small fine buttons and operators. + Occasional after-hours and weekend support is needed. + Normal work environment will be in a remote office. If travel is necessary then work environment will include exposure to weather, extreme heat or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposed places. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. About Us: PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes: * Medical, dental, vision and life insurance coverage• Competitive pay and a matching 401 (k) plan• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)• Flexible spending accounts/Health savings account• Wellness Incentive Programs• Employee Referral Program• Tuition Reimbursement PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Description Precision Resources, a division of the Trimarc Group, Inc. is currently searching for an experienced Desktop Support Technician to join a Birmingham-based client. This is an excellent contract to permanent opportunity with one of Birmingham's premier employers. Pay ranges from $22 to $26 hourly - depending on how well someone aligns with the role. Qualified individuals will be able to: Provide advanced support of computer systems and other hardware peripherals. Interact with users and provides clear and useful instruction and training. Proactively support current needs, maintains awareness of possible future needs and clearly communicates these needs to the client as well as management. Provide detailed problem resolutions, logs progress and actively monitors issues assigned to them in the incident tracking system. Maintain a solid working knowledge of all the equipment and systems in use at assigned sites. Position Requirements: Minimum of 2 to 4 years of hands-on support experience - in an Enterprise environment. Experienced with system image creation and deployment preferred. Highly proficient in the operation and functionality of Microsoft Windows Operating Systems and Microsoft Office applications. Skilled in advanced technical deductive problem solving and can promptly detect, analyze and resolve computer software and network problems - sometimes with little time or data. Ability to manage difficult client situations, responds promptly to client needs and solicits client feedback to improve service. Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation. Shows leadership as a team player and is expected and encouraged to participate in a team-oriented environment and mentor less-experienced team members. US Citizen or Green Card holder only!Client will not provide sponsorship. Third party candidates will not be considered. Apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1285 View all of our open positions atwww.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.