Technical support representative jobs in Melbourne, FL

IT Support Technician/Desktop Support/Help Desk or a Systems Engineer. This is a Managed Service Provider (MSP). Our client is open to hiring someone within this range. Must be onsite daily. We are hiring for Tier 2 or 3 Technical Support or a Systems Engineer. Salary depends on experience. This position is mostly on the systems side but having some network and being versatile is a plus. Employment Type: Full-Time Clearance Requirements: Must pass background check and drug test About Us We are a small, close-knit Managed Service Provider supporting startups, mid-sized businesses, and healthcare organizations. Most of our environments leverage Microsoft Windows, Azure, and M365. Our culture is humble, fun, hungry, and smart. We value curiosity, accountability, and people who are passionate about IT. We operate like a family office-everyone matters, everyone contributes, and everyone grows. We're looking for an interesting, people-first, tech-loving individual who wants to build a career in IT while helping our clients succeed. Position Overview The IT Support Technician provides frontline support to our clients, resolving technical issues, maintaining systems, and ensuring an exceptional customer experience. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in helping others. Essential Job Duties & Responsibilities Technical Responsibilities Provide IT support for Microsoft core business applications, Windows operating systems, and Microsoft 365 environments. Support and maintain disaster recovery solutions. Deliver basic network-level support: WAN/LAN connectivity, routers, firewalls, and general network security. Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix. Monitor RMM (Remote Monitoring and Management) alerts and notifications; respond promptly via service tickets. Maintain and update system documentation within ConnectWise. Communicate with customers throughout the support lifecycle, ensuring they are informed of progress, changes, and outages. Customer Service & Operational Responsibilities Improve customer satisfaction through professional communication and fast resolution of requests. Provide quick turnaround on service tickets while maintaining accuracy and quality. Work closely with the Service Desk Dispatcher to ensure proper routing and prioritization of requests. Escalate service requests that require senior engineering support. Accurately enter time and expenses into ConnectWise in real time. Complete assigned ConnectWise University training and follow internal processes. Document all work thoroughly and consistently using ConnectWise service tickets. Knowledge, Skills, and Abilities Required To perform this role successfully, candidates should demonstrate: Technical Skills Strong understanding of Windows operating systems, business applications, printing systems, and network fundamentals. Basic knowledge of WAN/LAN concepts, firewalls, and remote access technologies. Familiarity with IT support tools, monitoring systems, and the role of technology in service delivery. Professional Skills Excellent verbal and written communication skills, including phone presence and active listening. Strong diagnostic and troubleshooting abilities. Ability to multitask, prioritize, and adapt quickly to changes. High customer service orientation and awareness of key IT services provided. Accurate, fast typing and strong documentation habits. Personal Attributes Self-motivated, resourceful, and proactive. Team player with the ability to collaborate effectively. Hungry to learn, humble enough to ask questions, and smart in how you approach problems. Genuine passion for technology and helping people. Preferred Qualities While not required, the ideal candidate might also have: Experience in an MSP or service desk environment Certifications (CompTIA A+, Network+, Microsoft, etc.) Exposure to ConnectWise, Autotask, or other PSA tools Why Work With Us? Supportive, “family office” culture where your voice matters Hands-on experience across diverse environments and technologies Opportunities to grow your skills and career rapidly Work with fun, hungry, humble, and smart people who love what they do

💼 Job Opening: Customer Service I 🕒 Shift: 8:00 AM - 4:30 PM 📅 Contract Duration: 06+ Months (Possibilities of extension/conversion) Job Responsibilities: • Assignment Synopsis: Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer. Would like target mid January start date after screenings have cleared. • This role is a Customer Service role as well and includes some technical support on equipment. Knowledge of Apple products is a plus. Please see the JD below for full Job Details • Top skills you're looking for on resume: Time management, professional communication with good phone etiquette, attention to detail, good attendance and team oriented • Interview process: Video Interview via Teams messenger Job Description- This position works out of our Orlando, FL location in the *** Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World's greatest healthcare challenges. As the VADWatch Customer Service Representative, you will support customers daily as they capture their health parameters and submit by way of the HealthCheck platform. You will manage their customer experience in Remote Patient Monitoring from onboarding through discharge empowering them to take the lead in their plan of care. You will also be accountable to deliver remote preventative maintenance to our equipment patients as well. All this will be done while maintaining excellence in customer service standards and in compliance with HIPPA. Principle Responsibilities : • Maintain a customer base in the Remote Patient Monitoring platform • Accountable for VW enrollment calls and equipment training / set up • Accountable for Compliance follow up • Conduct customer monthly calls • Place supply and Equipment orders • Follow up with Vendors as necessary • Ability to work reports and follow through on orders placed • Ordering, Shipping, Confirmation of Delivery and RMA if needed • Perform outbound calls to customers to notify of shipping issues such as a delay or missing information. • Resolve or report any problems that may occur. • Assist with implementation of work flow productivity improvements. • Follow all regulatory policies and procedures, privacy and security standards in accordance with Government agencies to include HIPAA requirements. • Understand and adhere to all business processes and procedures. • Maintain a culture of accountability. • Adhere to the department metric standards set by your supervisor or manager. Required Qualifications: • Minimum of One year of Customer Service experience • High School diploma or equivalent • MS Office knowledge • Ability to use thinking and reasoning skills to solve problems as well as work with other teams within the VAD department to successfully accomplish daily tasks Preferred Qualifications: • Associate degree or equivalent work history • Some data processing experience preferred • Spanish Speaking Preferred Physical Requirements: • Ability to sit for extended periods of time Competencies: • Excellent interpersonal and phone etiquette skills • Detail & Team Oriented • Professional communication Skills • Excellent Time Management Skills Additional information: Will extend month to month- Need someone that is reliable, able to understand the systems and call expectations. Do not need anyone that will be doing it their own way. Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.

Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your Responsibilities As a Technical Support Engineer Include Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality?and customer?service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. Skills Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues. In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems. Working knowledge of the components in a web applications stack. Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests. Hands-on experience in JavaScript, HTML, CSS is required. Proven ability to maintain focus and work effectively with uncompromising attention to detail. Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset. Excellent time management skills and must be able to work independently to provide workable solutions. Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution. Ability to work with other teams to resolve cases. Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems. Identify and help resolve trends with application issues and knowledge gaps within the organization. The Following Additional Skills Are Preferred But Not Required A fundamental understanding of IT service management and ITIL business process Prior ServiceNow Platform Implementation Experience Exposure communicating technical issues at various levels of the organization Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Deep understanding of JavaScript What will the interview process look like? First round - 15-20 minute monitoring phone interview (behavioral questions) Second round - 1 hour technical interview Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions) Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role Additional Information This position will also require onsite presence weekly on Wednesday and Thursday at the office. Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder. Pay Rate Range $30-35.71/hr.

Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94056 Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities. Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Personal commitment to quality and customer service Frontend browser debugging experience required. Key Requirements and Technology Experience: Skills; Hands-on experience in JavaScript, HTML, CSS Understanding of IT service management and ITIL business process Frontend browser debugging experience Scripting /Rest API Minimum 2 years of hands-on experience in JavaScript, HTML, CSS Expertise in frontend browser debugging Understanding of IT service management and ITIL business process Bachelor's degree in engineering or technical field(s) Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

Job Description: Technical Support Coordinator Position Overview:We are seeking a proactive and customer-focused Technical Support Coordinator to join our IT team. This role is responsible for managing and resolving Tier 1 support tickets while ensuring a seamless and efficient user experience. The ideal candidate will have excellent communication skills, a passion for technology, and the ability to diagnose and resolve basic technical issues promptly. Key Responsibilities:Ticket Management: Monitor, prioritize, and resolve Tier 1 support tickets through the helpdesk system, escalating complex issues to higher tiers as needed.Technical Assistance: Provide first-level troubleshooting for hardware, software, network, and user access issues.Customer Support: Deliver exceptional customer service by responding to inquiries via phone, email, or chat in a professional and timely manner.Documentation: Maintain accurate records of issues, resolutions, and user interactions in the ticketing system.Resource Guidance: Assist end-users by providing clear instructions, FAQs, and knowledge base articles for common issues.Collaboration: Work closely with Tier 2/3 support teams to ensure smooth issue escalation and resolution processes.System Monitoring: Perform routine system checks and proactively address potential technical issues before they impact users.Qualifications:Proven experience in a customer support or helpdesk role, preferably in a Tier 1 capacity.Familiarity with ticketing systems (e.g., Zendesk, ServiceNow, or Jira).Basic understanding of IT systems, including Windows/Mac operating systems, MS Office Suite, and network troubleshooting.Strong problem-solving skills and attention to detail.Excellent verbal and written communication skills.Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.Team-oriented with a focus on collaboration and user satisfaction.Preferred Qualifications:Experience with remote support tools and basic IT troubleshooting practices.Certifications such as CompTIA A+, ITIL Foundation, or related credentials are a plus.Work Environment:This position may require occasional on-call support outside regular business hours.The role may be on-site, hybrid, or remote depending on the company's operational needs.$50,000 - $65,000 a year

Job Description Job Title: AV & IT Commissioning Lead Technician Salary: $30-$40 per hour Position Type: Full Time (Permanent hire) Industry: Audio Visual and Information Technology Summary The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager. Key Responsibilities Lead, coordinate and prioritize project related tasks on a daily basis. Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design. Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers. Conduct final system testing, calibration, and quality assurance checks before project completion Troubleshoot and resolve performance issues in AVIT system configurations Provide daily job progress reports to the Installation Manager Provide training and documentation to end-users for system operation Work closely with engineers and field technicians to implement the system as specified in the engineering documentation. Maintain redline documents, and system configuration to be updated for final customer deliverables package. Maintain any other detailed commissioning reports and compliance documentation as needed. Support service and maintenance department on an as-needed basis Stay informed on firmware updates and best practices in system commissioning Required Qualifications: 10+ years of AV installation experience 3 - 5 years of AV commissioning and system testing experience Strong understanding of AV signal processing, networking, and control system programming CTS, CTS-I or equivalent certification preferred High level of experience with DSPs, control systems, and network audio/video distribution technologies Excellent analytical and troubleshooting skills Great communications ability to clarify and meet customer expectations Benefits Flexible 9/80 work schedule with every other Friday off Health, Dental and Vision Insurance Simple IRA with company match Paid Time Off Paid Holidays Employee Incentive Plan based upon KPI performance Comprehensive training programs

Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses. Please note: we are not a recruiter or placement service. Position OverviewWhat you'll be doing as an IT Help Desk Technician: Support Microsoft Windows desktop and server technologies Consult with clients and offer guidance on technology use and best-practices Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner Communicate the need for escalation promptly if you are unable to resolve the issue Provide fast and friendly tech support to end-users, IT managers, and C-level executives Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... Bachelor's Degree, business related field preferred, or equivalent experience Minimum of 1 year experience working in a 50+ user Windows desktop/server environment Well-rounded Microsoft desktop technology experience and user support Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols Motivation and drive to develop yourself personally and professionally Strong communication skills both verbal and written Excellent customer service skills Perks of working here as an IT Help Desk Technician: WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability Peerfit membership - providing free access to many local gyms and studios Paid Maternity, Paternity and foster leave Quarterly employee/family outings Career Path road mapping $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team Real Culture initiatives and recognition, not just pizza parties 360 degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values Additional Information: Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to be part of a high-performing collaborative team troubleshooting technical issues and ensuring client success? You can do that. Ready to connect with clients across multiple industries and work with smart teams to find the best possible solution? As a part of Enterprise Technical Support at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTION No two days are the same as you connect with clients from within our 24/7/365 operations center via phone, trouble ticket, email and client portals. You troubleshoot technical issues for our voice, video, data and managed services by providing step-by-step resolution directions and collaborating with other departments. How you can make a difference: * Provide expertise on networking issues, including WAN, LAN, fiber and Voice technologies to ensure uptime. * Maintain an accurate database and document complex technical issues for repair teams. * Coordinate resolution efforts with NOC, Network Engineering and other teams while keeping clients informed. * Avoid future issues by investigating and identifying the root cause of issues. * Enhance the client experience through process reviews, analysis and recommendations. * Follow this link to learn more about a day in the life of an Enterprise Technical Support team member. WHAT YOU'LL BRING TO Spectrum Business Required Qualifications * Experience: Experience in technical support or network troubleshooting experience in a 24/7 operations or call center environment; Experience working with fiber-based networking or managed services. * Education: Bachelors or associates degree in a technical field or equivalent experience. * Technical Skills: Familiar with network protocols, RF, routers, layer-2 switches, VPN, CWDM, HFC, plant and delivery system, routing protocols and policies and WiFi and VoIP platforms; Knowledge of enterprise hardware and software technical environments; Proficient in Microsoft Office suite. * Skills: Skilled in troubleshooting technical issues, failed equipment, facility issues and escalating as appropriate; Effective English communication skills. * Abilities: Thrives under pressure making decisions and demonstrating a sense of urgency Preferred Qualifications * Cisco or Juniper certification or equivalent. * Ability to work Saturday and/or Sunday 1st and 2nd Shift #LI-EW1 CRP101 2025-66206 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Stoke, we believe that a thriving space economy leads to a vibrant, sustainable, and equitable future here on Earth. That is why we are building our fully and rapidly reusable vehicle, Nova. It is designed to fly daily and solve the core challenges of space transportation - it reduces cost, increases availability, and enhances reliability. By radically lowering the cost and increasing the cadence of launch, we're able to create a truly scalable space industry. Our team is mission-driven, collaborative, and empowered with ownership of their work. If you want to work with some of the most dedicated and talented people on Earth, come join us. Description Reusable systems are the key to seamlessly connecting Earth and space. Efficient, drama-free technical operations are foundational to these efforts. We are a small and motivated team, and as an IT Technician on Stoke Space's Information Technology team, you'll play a key role in supporting our dedicated launch complex at Cape Canaveral Space Force Station and technical operations across the entire organization. You'll collaborate with product teams in a fast-moving startup environment as we accelerate toward the first launch of Nova. You must be ready to stay focused, move fast, self-direct, and learn on the fly. Responsibilities Support and maintain computers, phones, peripherals, and other IT systems Setup workstations and IT resources for new employees Assist users with support for software applications and configuration issues Respond to and resolve helpdesk requests, including basic troubleshooting of hardware, software, connectivity, and user access issues, while escalating more complex problems as needed Assist with the execution of IT projects including system upgrades, migrations and maintenance Configure, support, and maintain audio/video/camera systems used for meetings, video conferencing and facility security Install, terminate, and troubleshoot low voltage cabling, including network, phone, and AV wiring Provide technical assistance to the software development, avionics and engineering teams for projects as needed Monitor hardware inventory and manage IT assets Provide a high-level of service to ensure an exceptional end user experience All other duties as assigned Qualifications Associate's degree or higher in Information Technology, Computer Science, or a related field, or equivalent hands-on experience in a technical support role 2-4 years of experience in IT support or helpdesk environment Strong knowledge of Windows and mac OS operating systems Ability to diagnose and resolve common software, hardware, and connectivity issues Fundamental knowledge of networking concepts (TCP/IP, DNS, DHCP) Able to stoop, bend, crawl, and lift up to 50 lbs. unassisted Excellent customer service and communication skills Unbeatable drive and ownership, with a willingness to act proactively to find solutions Preferred Qualifications Experience with CAD system support Experience working in a manufacturing environment Experience with mobile device management (MDM) solutions Benefits Equity - We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees. Comprehensive benefits program including subsidized medical, dental, and vision insurance Company-paid life and disability insurance 401(k) plan with employer match 4 weeks' Paid Time Off Holidays - 10 days (including an end-of-year closure) Paid Family/Parental Leave On-site gym or monthly wellness stipend (depending on location) Dog friendly offices! Compensation Target Levels: Level 1 Range: $34.85 - $50.48 Level 2 Range: $44.71 - $63.70 Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis. Your actual level and base salary will be decided based on your specific experience and skill level. ITAR Requirements To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Equal Opportunity The Company is an Equal Opportunity Employer, including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws, including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality, race, citizenship, immigration status, or any other protected class when it comes to employment practices, including hiring. Employment at the Company is contingent upon satisfactory completion of reference and background checks, and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements, and, therefore, they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically. Separate from this I-9 process, this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job. E-Verify Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.

Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida. Salary & Benefit The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan. Position Concept Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff. Minimum Qualifications The following minimum qualifications for this position must be met before any applicant will be considered: * High School diploma or GED. * One year's experience in similar technical support position preferred. * Industry certifications preferred. * Required knowledge of the capabilities of computer hardware, software, and operating systems. * Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques. * Valid Florida Motor Vehicle Operator's license required. * A review of Social Media activity will be part of the candidate evaluation process. * This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. * Understanding of and commitment to Equal Access/Equal Opportunity. * Official transcripts of all collegiate work will be required to be considered beyond the application phase.* * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: * Ability to communicate both orally and in writing. * Ability to occasionally lift, push, pull and/or move up to 40 pounds. * Ability to access input and retrieve information and/or data from a computer. * Works inside in an office environment. * Works outside in various weather conditions. * Works in or with moving vehicles and/or equipment. * Works in noisy conditions. Notes Applications will be accepted from December 3, 2025, through December 17, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans' and eligible spouses of veterans.

Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.